operations coordinator

TRUTECH INFORMATION TECHNOLOGIES LLC

<ul><li>We are an IT Services &amp; Solutions Provider based in Salam Street, Abu Dhabi, providing IT support services to our customers covering Abu Dhabi &amp; Dubai.</li><li>We deliver Managed IT Services (AMC), Microsoft 365, cybersecurity, networking, backup solutions, compliance and IT projects.</li></ul><p>We are looking for a disciplined and proactive IT Operations Coordinator to manage daily service operations and ensure structured, reliable delivery to our clients.</p><p>This role serves as the central point for coordinating all service operations, including managing support tickets, scheduling engineers, monitoring SLAs, ensuring accurate documentation, and maintaining clear and proactive client communication. It acts as the control hub for daily service delivery, with occasional site visits to support coordination and ensure service quality.</p><p><b>Responsibilities</b></p><ul><li>Monitor &amp; update the ticketing system daily with accurate and timely information.</li><li>Assign support tickets to engineers and monitor progress.</li><li>Managing appointments &amp; schedules of the technical team.</li><li>Collect and verify the ticket updates and update in the system along with time entries of the engineers.</li><li>Processing of all jobs with accuracy and timeliness.</li><li>Track &amp; Monitor ongoing jobs &amp; support.</li><li>Follow-up &amp; updating jobs &amp; tickets closely.</li><li>Get feedback from customers after the job is completed.</li><li>Inform clients of unforeseen delays or problems.</li><li>Gather Feedback &amp; Surveys from customers.</li><li>Track purchases &amp; delivery made for the customers.</li><li>Responding to complaints/suggestions from customers and giving after-sales support.</li><li>Provide excellent customer service &amp; ensure customer satisfaction &amp; Identify ways to improve customer experiences.</li><li>Invoice timely to the clients in coordination with the sales &amp; finance department.</li><li>Track target achievements &amp; monitor the performance of each support engineer.</li><li>Perform assigned clerical &amp; secretarial duties.</li><li>Maintain and manage office premises and stationery.</li><li>Answering phone calls, responding to emails, and preparing documents.</li><li>Planning, designing, and executing effective email marketing strategies.</li><li>Monitoring Social Media Accounts and coordinating with the social media team.</li><li>Visiting client locations and meetings if required.</li></ul><p><b>Skills Required:</b></p><ul><li>Dynamic &amp; Self Motivated.</li><li>Minimum 3 years experience in similar role.</li><li>Good written &amp; oral command of the English Language is a must.</li><li>Excellent phone &amp; email communication skills.</li><li>Strong problem-solving skills and the ability to work independently and in a team-oriented, collaborative environment.</li><li>Demonstrated track record of performance and commitment.</li><li>The ability to manage your time and plan your day effectively.</li><li>Ability to do marketing via developing a database, use of social media, contact circle, and referrals.</li><li>Clerical &amp; other Secretarial tasks.</li><li>Cool-tempered and able to handle rejection.</li><li>Can quickly adapt to a new environment.</li><li>Excellent organizational, communication, and interpersonal skills.</li><li>Competence in Microsoft Office products.</li><li>Willing to be trained and acquire knowledge in less time.</li><li>Good organizational skills.</li><li>Ability to hit deadlines and work under pressure.</li><li>Can easily adapt to new environments.</li><li>Excellent professional image &amp; should be presentable.</li></ul><p>Pay: AED3,500.00 - AED4,500.00 per month</p><p>Application Question(s):</p><ul><li>Where are you currently located &amp; what is your current visa status?</li></ul><p>Experience:</p><ul><li>Operations Coordinator: 3 years (Required)</li><li>Handling and managing a team: 3 years (Preferred)</li><li>Handling emails &amp; enquiries: 3 years (Required)</li><li>Monitoring &amp; updating job and schedules: 3 years (Required)</li><li>Customer service: 3 years (Required)</li><li>Helpdesk: 2 years (Required)</li></ul><p>Language:</p><ul><li>English (Speak, Read, Write)  (Required)</li></ul><p>Willingness to travel:</p><ul><li>50% (Required)</li></ul><p>Work Location: In person</p>

Operations Coordinator - IT

ADIB - Abu Dhabi Islamic Bank

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  Role: Security Operations Coordinator &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
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  Location: Abu Dhabi
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 The Security Operations Coordinator is responsible for coordinating and supporting day to day physical security operations across ADIB branches, HQ, and back-office locations.&nbsp;
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 The role ensures continuous security coverage, effective alarm and access control administration, guard force deployment, incident response, and compliance with bank policies, RCSA controls, business continuity requirements, and UAE regulatory authorities.&nbsp;
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 The position supports operational readiness through vendor coordination, police approvals, preventive maintenance oversight, MIS reporting, KPI/KRI tracking, and timely escalation of security risks and incidents to management, and operations remain compliant with bank policies, UAE regulatory requirements, and law enforcement standards.
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  Security Operations Coordination:
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   Coordinate day to day security operations across branches, back offices, and HQ.
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   Assist branches/back offices with security support during off hours, Fridays, and holidays, acting based on incident nature.
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   Perform daily security operational checks and execute tasks assigned by Head of Security.
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   Provide daily operational updates to Head of Monitoring and Head of Security.
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   Ensure ADIB locations remain operational and protected from security risks.
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  Alarm System Administration:
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   Coordinate branch alarm connection renewals, ensuring completion of required documents and system requirements.
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   Coordinate with CMT and branches for alarm user updates due to staff transfers or exits.
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   Prepare and process police/CID approvals for alarm operations.
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   Arrange police approvals for security system upgrade projects.
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  Access Control &amp; Security Systems Maintenance:
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   Coordinate with maintenance teams to ensure all security systems are operational and preventive maintenance is completed quarterly.
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   Review and process approvals for security system maintenance schedule.
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   Coordinate with CPD for renewal of annual maintenance contracts for security systems.&nbsp;
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  Vendor &amp; Guard Force Coordination:
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   Deployment coordination for security guards at ADIB locations as per bank requirements.
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   Arrange rotation plan of guards between branches in line with security policy.
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   Monitor guard performance and ensure compliance with ADIB policies and procedures.
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   Track and monitor vendor KPIs is related to guarding and security services.
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  Incident &amp; Emergency Management:
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   Coordinate response and report incidents occurring at ADIB branches and locations.
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   Maintain records of security incidents and KRIs.
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  Compliance, Risk &amp; Governance Support:
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   Coordinate with the team to ensure compliance with RCSA requirements and controls.
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   Prepare and maintain police/CID documentation to support regulatory and audit compliance.
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   Support risk mitigation activities related to physical security operations.
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  Documentation, MIS &amp; Reporting:
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   Maintain and compile monthly Security MIS reports covering guarding services and security system maintenance for HQ and branches.
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   Maintain operational records, approvals, incident logs, and compliance documentation.
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   Report on security related matters and performance indicators to management.
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  Operational Improvement &amp; Cost Optimization:
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   Coordinate and support monthly and quarterly cost saving initiatives within the security department.
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   Arrange site inspections of branches and back offices, report findings, and coordinate corrective actions with relevant teams.
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  Specialist skills / technical knowledge required for this role:
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  Technical &amp; Operational Competencies:
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   Working knowledge of physical security operations, including guarding services, alarm systems, access control, CCTV, and incident response.&nbsp;
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   Familiarity with branch, back office, and ATM security environments.&nbsp;
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   Ability to apply security SOPs, escalation procedures, RCSA controls.
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   Understanding of vendor coordination, preventive maintenance, MIS reporting, and KPI/KRI tracking
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  Core Competencies:
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   Strong coordination and multitasking skills across multiple stakeholders.
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   Effective incident handling with calm decision making under pressure.
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   High attention to detail in documentation, reporting, and approvals.
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   Clear communication and stakeholder coordination abilities
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  Behavioral Competencies:
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   High integrity, confidentiality, and compliance awareness.
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   Proactive, risk awareness, and solution-oriented approach.
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   Strong sense of ownership, accountability, and teamwork.
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  Previous experience:&nbsp;&nbsp;&nbsp;
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   Minimum 3 years&rsquo; experience in similar Security Operations role.
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Security Operations Coordinator

CHANEL

<div><div>Part-time basis with 6-months fixed contract.</div><div></div><div>
Position based in Watches &amp; Fine Jewelry Boutique in Galleria Mall, Abu Dhabi.</div><div></div><div>
CONTEXT &amp; ENVIRONMENT</div><div></div><div>
As the Watches &amp; Fine Jewelry Operations Coordinator, you will be responsible for the boutique stock management and logistics - inventory control, shipment coordination, reporting, and quality control - while also handling administrative tasks - permits, scheduling and supplier coordination - ensuring efficient operations in line with CHANEL's standards and procedures.</div><div></div><div>
KEY PARTNERS:</div><div></div><div>
Reporting to the Watches &amp; Fine Jewelry Sales Manager, the Operations Coordinator has several key partners:</div><div></div><div>
Internally: Sales Assistants, Fashion Operations Manager, WFJ Business Development, Administration and Operation.</div><div></div><div>
Externally: WFJ Boutiques in UAE, suppliers and vendors.</div><div></div><div>
IN THIS METIER, WE ARE ENERGISED BY:</div><div></div><div>
Stock Management:</div><ul><li>
Manage the stock flow within the boutique (deliveries, transfers, special orders, stock rebalancing, reserved products).</li><li>
Coordinate WFJ logistics with Brinks, including high-value shipments and validation.</li><li>
Plan rolling inventories in compliance with the House&rsquo;s strategy and events.</li><li>
Analyze inventory results and follow up on subsequent processes.</li><li>
Share stock inventory report to finance on monthly basis.</li><li>
Conduct stock quality control and report and coordinate pieces in aftersales care.</li><li>
Manage PLV and aftersales care tools stock inventory (boxes, bags, ribbons, aftersales tools).</li></ul><div></div><div>
Administration:</div><ul><li>
Coordinate ordering of boutique supplies and reception of invoices in Coupa.</li><li>
Processing and application of police and mall permits.</li><li>
Prepare and maintain the monthly schedule in My Schedule App, including planning and managing team leaves.</li><li>
Coordinate new joiner arrivals and support induction preparation.</li><li>
Act as the main point of contact for maintenance and facility-related matters, liaising with the Store Planning team.</li></ul><div></div><div>
Boutique Operations:</div><ul><li>
Managing the safe and back of house organization in line with CHANEL's standards.</li><li>
Ensure that all procedures are respected and followed.</li><li>
Propose and implement proactively new procedures if needed.</li><li>
Follow best practices and process in the interest of the boutique efficiency.</li></ul><div></div><div>
KEY COMPETENCIES &amp; REQUIREMENTS:</div><ul><li>
You have excellent organizational and planning skills, with strong analytics skills.</li><li>
You are proficient in using computer systems and digital tools.</li><li>
Your ability to react quickly together with your excellent interpersonal skills will be real assets to succeed in this position.</li><li>
Excellent spoken and written English skills is requested.</li></ul></div>

Operations Coordinator - Abu Dhabi

Xoom Delivery Services

<p><b>XOOM DELIVERY SERVICES LLC</b><br/><b>WE ARE HIRING &ndash; FLEET COORDINATOR (ABU DHABI)</b></p><p>We are looking for a <b>highly driven and experienced Fleet Coordinator</b> to manage and scale operations in <b>Abu Dhabi</b>. If you have a strong background in handling delivery projects and manpower, this is your opportunity to grow with one of the fastest-growing logistics companies in the UAE.</p><p><b>Location:</b> Abu Dhabi<br/><b>Position:</b> Fleet Coordinator</p><p><b>Key Responsibilities:</b></p><ul><li>Actively manage and <b>hire riders and drivers</b> to meet operational targets</li><li>Handle day-to-day fleet operations and ensure <b>optimal manpower utilization</b></li><li>Manage and coordinate projects such as <b>Noon Food, Keeta, Carrefour, etc.</b></li><li>Monitor performance, attendance, and compliance of Delivery Associates (DAs)</li><li>Ensure timely resolution of operational issues and maintain service standards</li><li>Mentor and guide team members to achieve operational efficiency</li></ul><p><b>Requirements:</b></p><ul><li>Minimum <b>3 years of experience</b> in fleet or logistics operations</li><li>Proven experience handling major delivery platforms (Noon, Keeta, Carrefour, etc.)</li><li>Strong leadership and team management skills</li><li>Ability to work under pressure and meet strict deadlines</li><li>Must be <b>willing to relocate to Abu Dhabi</b></li><li>Good communication skills (English &amp; Hindi preferred)</li></ul><p><b>What We Offer:</b></p><ul><li><b>Competitive Salary Package</b></li><li><b>Employment Visa</b></li><li><b>Medical Insurance</b></li><li><b>Performance-Based Incentives</b></li><li><b>Career Growth Opportunities</b> within the organization</li><li>Work with a <b>fast-growing and professional operations team</b></li></ul><p><b>If you know how to build, manage, and control a fleet &mdash; we want you.</b><br/><b>Apply Now: Kailash@xoom.ae</b></p><p>Work Location: In person</p>

Fleet Coordinator

Abu Dhabi ports

<div><p>The Fleet Management Coordinator and Driver is responsible for coordinating between divisions, managing data entry, and ensuring the effective allocation, tracking, and compliance of the AD Ports Group vehicle fleet. In addition to administrative duties, this role involves active driving responsibilities, including the delivery of items across various locations. The coordinator acts as the primary focal point for drivers and division heads, ensuring strict adherence to the AD Ports Group Vehicle Allocation Policy. They promote sustainability, operational excellence, and responsible resource management by monitoring vehicle usage, maintaining accurate records, ensuring the physical neatness of the fleet, and fairly distributing the workload among all drivers.</p></div>
<br><p></p><div><div><div><p>Responsibilities: Driving &amp; Delivery Operations<br>
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A core component of this role involves working directly as a driver to support operational needs. The coordinator is responsible for the safe and timely delivery of items, documents, and personnel across AD Ports Group locations. They must ensure that all driving activities strictly adhere to UAE traffic laws and internal safety regulations. Maintaining the physical neatness, cleanliness, and overall presentation of the assigned vehicles is a mandatory daily responsibility, ensuring the fleet reflects the professional standards of the organization.<br>
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Workload Distribution &amp; Driver Scheduling<br>
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The coordinator is tasked with effectively distributing the daily workload among the driving team. This includes scheduling trips, assigning delivery routes, and allocating tasks fairly to ensure optimal operational coverage across all divisions. They must balance the workload to prevent driver fatigue, minimize vehicle underutilization, and ensure that all divisional requests are met promptly and efficiently. Regular review of task assignments and driver availability ensures that no single driver is overburdened while maintaining uninterrupted service across the organization.<br>
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Pool Car Log Recording &amp; Focal Point Coordination<br>
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The coordinator is responsible for recording and maintaining comprehensive vehicle logs for all pool cars. This includes tracking daily usage, mileage, trip purposes, and driver assignments for every pool vehicle in the fleet. Furthermore, the coordinator must actively collaborate and coordinate with other departmental focal points across the organization to ensure that the logbooks for all vehicles are consistently updated, accurate, and fully aligned with the central GSD records. Regular follow-ups with focal points are required to verify that no entries are missing, that all discrepancies are resolved promptly, and that the logbook data is ready for audit at any time.<br>
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Fleet Coordination &amp; Compliance<br>
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The coordinator ensures vehicles are allocated based on operational justification and approved entitlement categories, preventing unauthorized upgrades or changes without formal justification. They enforce the AD Ports Group Vehicle Allocation Policy, ensuring vehicles are used exclusively for official duties and personal use is strictly prohibited unless explicitly authorized. Furthermore, they monitor and enforce the daily return policy, ensuring all ADPG vehicles are parked at designated office or port locations after business hours. They also manage exceptions for overnight home parking under the Delegation of Authority ( DoA ). Actively monitoring and reporting instances of vehicle misuse &mdash; including unauthorized drivers, GPS tampering, parking violations, fuel card misuse, unreported damages, maintenance neglect, and underutilization &mdash; is a critical part of this role.<br>
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Division Coordination &amp; Communication<br>
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The coordinator acts as a seamless liaison between different divisions and the General Services Department to ensure operational needs are met efficiently. They brief all vehicle users and drivers on updated policy requirements, proper usage guidelines, and disciplinary consequences for non-compliance. In addition, they serve as the first point of contact for drivers experiencing emergencies after hours, providing guidance and escalating issues to the GSD as necessary.<br>
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Data Entry &amp; Record Keeping<br>
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Ensuring mandatory recordkeeping for accountability and audit readiness is a primary duty. The coordinator verifies and maintains records of valid UAE Driver Licenses, Emirates IDs (EID), and official AD Ports Group Employee IDs for all assigned users. They maintain regular documentation of vehicle usage, mileage, and trips, keeping written justification records for any underutilized vehicles. Documenting all scheduled and unscheduled service records ensures vehicles adhere to service intervals. They also ensure immediate reporting and documentation of all vehicle damages, fines, accidents, or irregularities. Utilizing standard compliance tracking templates, they monitor vehicle info, documentation status, maintenance schedules, and parking/usage compliance.</p></div></div></div>
<br><p></p><div><p>Qualifications: High School Diploma or equivalent. Valid UAE Driving License.<br>
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Experience<br>
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Proven experience as a driver, fleet coordinator, logistics assistant, or in a similar administrative/delivery role. Experience working within a corporate or industrial environment, preferably within the UAE.</p></div>

Coordinator - Fleet Management

Al Safwa Health Care LLC

<p>As a Sales Coordinator, you will play a pivotal role in ensuring the efficiency and effectiveness of our sales team. You will be responsible for preparing quotes, managing orders, and coordinating with various departments to ensure smooth operations. Your contributions will be critical in maintaining high levels of customer satisfaction and driving sales growth.</p><ul><li>Support the sales team by preparing quotes, product proposals, tender submissions, and processing orders.</li><li>Monitor product availability and coordinate with inventory and logistics to ensure sufficient stock levels.</li><li>Prepare and send invoices, process payments, and address billing-related inquiries from customers.</li><li>Streamline order management processes.</li><li>Handle customer concerns and requests professionally to maintain and strengthen business relationships.</li></ul><p>Requirements:</p><ul><li>Proven experience in sales coordination in a Medical equipment company in the UAE.</li><li>Experience in accounting or bookkeeping is a plus</li><li>Excellent MS Office skills (Excel, Word, Powerpoint, Outlook)</li><li>Strong organizational and multitasking abilities.</li><li>Excellent communication and interpersonal skills.</li><li>Ability to work independently and as part of a team.</li><li>Preferably with UAE Drivers License</li><li>Arabic speaker is a plus.</li></ul><p>Job Type: Full-time</p><p>Experience:</p><ul><li>Medical Equipment: 1 year (Required)</li><li>sales coordinator: 1 year (Required)</li></ul><p>Language:</p><ul><li>Arabic (Required)</li></ul><p>License/Certification:</p><ul><li>drivers license (Required)</li></ul><p>Work Location: In person</p>

Sales Coordinator

Boskalis

<div><h3 class="jobSectionHeader"><b>How you can make your mark</b></h3><p>
You can make your mark as a crewing coordinator by supporting the crewing operations for Boskalis Subsea Cables project crews and ensuring smooth logistical arrangements across our projects. In this role, you will maintain accurate crew data in OneView, coordinate certification compliance, organize travel logistics, and act as a reliable point of contact for crew members and project teams.</p><p><b>
Your responsibilities as a crewing coordinator</b></p><ul><li><b>
Manage and maintain crew data</b> in OneView, including personal details, next of kin information, certificates, and other key crew records.</li><li><b>
Monitor certification and compliance</b> by checking the Boskalis project crew training matrix, project-specific requirements, and mandatory training completion.</li><li><b>
Coordinate travel and accommodation logistics</b> for on- and off-hire crew, including flights, hotels, taxis, and visa arrangements where needed.</li><li><b>
Support project activities and planning</b> by assisting with smaller operational tasks and responding quickly to schedule or crew changes.</li><li><b>
Maintain data quality across systems</b> by ensuring documents are correctly uploaded, categorized, and updated in OneView, VISSIM, SOMS, and other required systems.</li></ul><p><b>
Your qualities
</b></p><p>You can make your mark as a crewing coordinator if you have:</p><ul><li>
Background in administration, HR, logistics, or a related field, with experience in crewing, shipping, or offshore coordination considered a plus.</li><li>
Experience with data entry and record-keeping systems, such as OneView or similar platforms, and good knowledge of Microsoft Office.</li><li>
Understanding of travel logistics and visa processes is advantageous.</li><li>
Strong communication and interpersonal skills, with the ability to work effectively with different stakeholders.</li><li>
Well-organized, detail-oriented, and proactive, with the ability to multitask, solve problems, and adapt to changing project needs.</li></ul><h3 class="jobSectionHeader"><b>
We offer</b></h3><p><b>
What you can expect
</b></p><ul><li>Career opportunities: We challenge you every day to get better. Together we realize your full personal and professional career by creating development opportunities.</li><li>
Warm welcome: We warmly welcome our new colleagues, so they feel at home as soon as possible. During your online onboarding program, we give you all the ins and outs of Boskalis!</li><li>
Career development: Plenty of opportunities to realize your full potential. Challenge yourself with (online) courses in our Boskalis academy.</li></ul><p><b>
Extra information
</b></p><ul><li>Your team: You will be part of Offshore Fleet Management Crewing team in Abu Dhabi.</li><li>
Full/part-time job: The position of crewing coordinator is a full-time job.</li><li>
Procedure: All you need to do to apply for a job is to complete the online application form and send it to us along with your CV and cover letter. As soon as you have sent your application, you will receive a confirmation email. Depending on the job, we will invite you for two or more interviews via Microsoft Teams or at our office. If both sides are happy to proceed after interviews, we will make you an offer to join Boskalis. After successfully completing all the steps in the procedure, we warmly welcome you to our organization.</li></ul><h3 class="jobSectionHeader"><b>
About Boskalis</b></h3><p>
Working at Boskalis is about creating new horizons and sustainable solutions. In a world where population growth, an increase of global trade, demand for (new) energy and climate change are driving forces, we challenge you to make your mark in finding innovative and relevant solutions for complex infrastructural and marine projects.
</p><p>Within a vibrant company culture, you will be working as part of a diverse, international team of experts. We offer you the opportunity to realize your full personal potential and expand your professional career by creating new horizons. Together!</p><h3 class="jobSectionHeader"><b>
Interested?</b></h3><p>
We&rsquo;ll be happy to answer your questions about the position of crewing coordinator. Please contact Catherine Buenaagua, corporate recruiter via our careers page.</p><p><b>
Interested?</b> Please apply by filling in your details and by uploading your cover letter and CV on our careers site.</p><p><b><i>
Disclaimer for recruitment and selection agencies
</i></b></p><p>We appreciate your interest in our vacancies and understand that your candidate might be enthusiastic about this exciting opportunity. However, our recruitment process is not structured this way, at Boskalis we handle recruitment ourselves. Therefore we do not accept unsolicited applications or CVs from recruitment agencies. Any submission will be treated as a direct application.</p><p><i>
Please note: Boskalis never requests a financial contribution to arrange visas or other documents related to a job vacancy. Be wary of individuals who pretend to be our recruiters and do ask for such contributions.</i></p></div>

Crewing Coordinator

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