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operation & business excellence supervisor Jobs in Physics Jobs In Riyadh Ksa For Dammam Hub Jobs In Arabic Jobs In Sharjah Jobs In Sharjah United Arab Emirates

operation & business excellence supervisor

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operation business excellence supervisor

AL-AYUNI Investment and Contracting Company

<div>
 
 Job Purpose:
 
 
 
 Coordinates process improvement activities and monitors performance metrics to drive efficiency, quality, and continuous improvement across operational functions.
 
 
 
 Principal Accountabilities:
 
 
 
 
 Policies, Processes &amp; Procedures
 
 
 
 <ul>
 <li>
 Adhere to organizational policies and procedures to ensure compliance and maintain a productive work environment.
 
 
 
 </li>
 </ul>
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in implementing operational excellence frameworks and continuous improvement programs.
 </li>
 <li>
 Monitor key performance indicators (KPIs) and generate reports to track progress and identify areas for improvement.
 </li>
 <li>
 Facilitate process mapping, documentation, and standardization across departments.
 </li>
 <li>
 Support Lean, Six Sigma, and other improvement methodologies under the guidance of the Operational Excellence Manager.
 </li>
 <li>
 Coordinate cross-functional teams to execute improvement projects and resolve operational challenges.
 </li>
 <li>
 Assist in conducting training sessions and workshops related to process excellence and operational best practices.
 </li>
 <li>
 Maintain records of improvement initiatives, performance trends, and related documentation.
 </li>
 <li>
 Prepare reports on process efficiency, cost reduction, and service quality.
 </li>
 <li>
 Maintain and update process maps, SOPs, and improvement documentation.
 
 
 
 </li>
 </ul>
 
 Miscellaneous Duties
 
 
 
 <ul>
 <li>
 Perform additional tasks as needed to support the team and overall business objectives.
 
 
 
 </li>
 </ul>
 
 Required Academic Qualification:
 
 
 
 <ul>
 <li>
 Degree: Bachelor&rsquo;s or Master&rsquo;s Degree in Industrial Engineering.
 
 
 
 </li>
 </ul>
 
 Other Requirements:
 
 
 
 <ul>
 <li>
 Total experience of 5&ndash;7 years, including 3&ndash;5 years in process management or improvement roles.
 </li>
 <li>
 Preferred certification in process improvement methodologies (e.g., Lean, Six Sigma).
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication, facilitation, and stakeholder engagement abilities.
 </li>
 <li>
 Proficiency in process mapping tools (e.g., Visio, ARIS) and performance dashboard systems.
 </li>
 </ul>
</div>

Operation & Business Excellence Supervisor

Al Ayuni Investment and Contracting Company

<div>Job Purpose: 
Coordinates process improvement activities and monitors performance metrics to drive efficiency, quality, and continuous improvement across operational functions.
Principal Accountabilities:
Policies, Processes &amp; Procedures<ul><li>
Adhere to organizational policies and procedures to ensure compliance and maintain a productive work environment.</li></ul>
Key Responsibilities<ul><li>
Assist in implementing operational excellence frameworks and continuous improvement programs.</li><li>
Monitor key performance indicators (KPIs) and generate reports to track progress and identify areas for improvement.</li><li>
Facilitate process mapping, documentation, and standardization across departments.</li><li>
Support Lean, Six Sigma, and other improvement methodologies under the guidance of the Operational Excellence Manager.</li><li>
Coordinate cross-functional teams to execute improvement projects and resolve operational challenges.</li><li>
Assist in conducting training sessions and workshops related to process excellence and operational best practices.</li><li>
Maintain records of improvement initiatives, performance trends, and related documentation.</li><li>
Prepare reports on process efficiency, cost reduction, and service quality.</li><li>
Maintain and update process maps, SOPs, and improvement documentation.</li></ul>
Miscellaneous Duties<ul><li>
Perform additional tasks as needed to support the team and overall business objectives.</li></ul> 
Required Academic Qualification:<ul><li>
Degree: Bachelor&rsquo;s or Master&rsquo;s Degree in Industrial Engineering.</li></ul>
Other Requirements:<ul><li>
Total experience of 5&ndash;7 years, including 3&ndash;5 years in process management or improvement roles.</li><li>
Preferred certification in process improvement methodologies (e.g., Lean, Six Sigma).</li><li>
Strong analytical and problem-solving skills.</li><li>
Excellent communication, facilitation, and stakeholder engagement abilities.</li><li>
Proficiency in process mapping tools (e.g., Visio, ARIS) and performance dashboard systems.</li></ul></div>

Malmaison Belfast

Overview Role: Restaurant Supervisor Location: Fraser Suites, Riyadh - Saudi Arabia Salary: CompetitiveFrasers Hospitality is looking for a Restaurant Supervisor to join the team at Fraser Suites, Riyadh. As Restaurant Supervisor, you will provide quick and personalised food and beverage service to all guests. What you will be doing as a Restaurant Supervisor <ul><li>Reflect the Frasers Hospitality philosophy by providing the highest quality of service to customers and employees, maintaining a positive attitude and team spirit.</li><li>Attend briefing prior to the restaurant opening, be well groomed and equipped with basic aids for operation.</li><li>Knowledge of all F&B standard operating procedures, quality presentation, and service and products.</li><li>Knowledge of the area competition, promotional concepts.</li><li>Knowledge of wines and beverages, food trends and special seasonal foods.</li><li>Knowledge of the specialties which will be served in the restaurant.</li><li>Equip oneself with the knowledge of "du jour" items, "not-available" items, menu preparations and presentations.</li><li>Complete mise-en-scène and mise-en-place before the shift commences.</li><li>Clean and polish allotted silverware, cutlery, glassware and chinaware. Ensure all equipment is properly utilised.</li><li>Ensure good team spirit and working atmosphere by setting a good example, giving clear instructions, and following up on results.</li></ul> What we're looking for You have proven experience in a similar role with excellent communication skills. You are an enthusiastic individual with a passion for food and customer experience. You will enjoy working as part of an amazing team who all share the same passion - to create memories that our guests will remember. You have a hands-on attitude with attention to detail and experience in working in professional kitchens. Who are Frasers Hospitality? Conceived with the lifestyle preferences of today's discerning travelers in mind, Frasers Hospitality has three award-winning branded serviced residences offerings - the Gold-Standard Fraser Suites, Fraser Place and Fraser Residence, as well as Modena by Fraser, Capri by Fraser, a design-led hotel residence aimed at the Millennial business traveler.With 80% of our residents from Fortune 500 and Forbes-listed companies, Frasers' intrinsic understanding of the importance of excellence in service and innovation in meeting the evolving needs of corporate travelers is reflective in the number of prestigious accolades garnered over the years.In addition to competitive rates of pay we also offer a range of great benefits. Interested? Interested? Apply NowFrasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Restaurant Supervisor

Ajwan Group

Job Title: Shift Supervisor Restaurant: GO Crispy Location: Riyadh, Saudi ArabiaPosition Overview: The Shift Supervisor at GO Crispy ensures the smooth and efficient operation of our fast-food outlets during assigned shifts. Reporting to the Assistant Restaurant Manager, this role supervises daily activities, supports team performance, and enhances the guest experience.Key Responsibilities:Shift &amp; Team Management<ul><li>Lead and supervise the restaurant team during assigned shifts.</li><li>Monitor service flow, manage queues, and delegate tasks effectively.</li><li>Coordinate between kitchen and front-of-house staff for smooth operations.</li><li>Ensure compliance with company policies, quality standards, and hygiene practices.</li><li>Guide and coach team members, providing support and feedback as needed.</li><li>Maintain professional staff conduct and adherence to uniform standards.</li></ul>Customer Service &amp; Operations<ul><li>Create a welcoming atmosphere and address guest inquiries professionally.</li><li>Ensure accurate order taking and timely service.</li><li>Uphold food quality and presentation standards.</li><li>Conduct routine checks for cleanliness and health &amp; safety compliance.</li><li>Address operational challenges, customer concerns, and staff issues during shifts.</li><li>Escalate complex issues to management when necessary.</li></ul>Inventory &amp; Cash Management<ul><li>Monitor inventory levels, ensuring adequate supplies and minimizing waste.</li><li>Coordinate timely food preparation and delivery with kitchen staff.</li><li>Handle cash transactions accurately and securely.</li><li>Adhere to proper cash handling procedures.</li></ul>Qualifications &amp; Skills<ul><li>Minimum 2&ndash;4 years of experience in a supervisory or leadership role within the fast food service industry.</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Customer-focused with a commitment to service excellence.</li><li>Basic knowledge of inventory management, POS systems, and cash handling.</li><li>Ability to remain composed under pressure and make prompt decisions.</li><li>Flexibility to work shifts, weekends, and holidays.</li><li>Familiarity with health, safety, and hygiene regulations.</li></ul>Languages: Fluent in Arabic and EnglishJob Type: Full-timeApplication Question(s):<ul><li>How many years of experience do you have in a supervisory role in the food &amp; beverage or quick-service restaurant industry?</li><li>Have you ever managed a team of 10 or more employees?</li><li>Are you familiar with using Point of Sale (POS) systems for order management and cash handling?</li><li>Are you familiar with health and safety regulations in a restaurant environment?</li></ul>

Shift Supervisor

Almosafer

<div>
 
 
 About the company:
 
 
 
 
 
 
 At Almosafer (part of Seera Group), we&rsquo;re not just part of the travel industry, we&rsquo;re helping shape its future.
 
 
 
 
 
 As Saudi Arabia&rsquo;s leading travel company, we serve millions across every segment of the travel and tourism ecosystem.
 
 
 Rooted in our name &ldquo;Almosafer,&rdquo; meaning the traveler, we strive to make every journey seamless, personal, and purposeful. Our diverse platforms and services are built to deliver enriching experiences that reflect the spirit of Saudi Arabia and the wider region.
 
 
 We&rsquo;re united by a bold vision:
 
 
 To be the undisputed leader in travel services, fostering lasting connections and setting new benchmarks for excellence in the Kingdom and beyond.
 
 
 Our team across Saudi Arabia and the wider region blends deep cultural understanding with forward-thinking innovation, shaping a new standard for travel in the region.
 
 
 
 
 
 
 
 
 
 
 
 
 About the role:
 
 
 
 The Leisure Reservation Sr. Officer is responsible for answering product and service questions, booking flights, tours, and hotels, and suggesting suitable enhancements from our portfolio of products and services to help our clients create and confirm the most suitable and inclusive travel plans for their mutual guests.
 
 
 
 
 
 
 
 
 
 Responsibilities:
 
 
 <ul>
 <li>
 Manage the request process from the original inquiry to payment, service closure, and beyond.
 </li>
 <li>
 If necessary, communicate directly with the country's GSA/Representatives.
 </li>
 <li>
 Identify product or service shortages in your source markets.
 </li>
 <li>
 Resolve agent doubts and questions in order to provide complete customer satisfaction.
 </li>
 <li>
 Provide cultural and destination information.
 </li>
 <li>
 Book, and if necessary, change all aspects of the tour package in accordance with our laws and regulations.
 </li>
 <li>
 Complete any project operation documentation that is required.
 </li>
 <li>
 Notify the Sales Centre Supervisor of any issues or concerns that need to be escalated.
 </li>
 <li>
 Maintain customer data confidentiality in accordance with all applicable rules.
 </li>
 <li>
 Maintain work schedules and fulfil business needs (such as flexible locations and working hours).
 </li>
 <li>
 Meet the conversion and revenue targets while maintaining client happiness.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Profile requirements:
 
 
 <ul>
 <li>
 Experience in a Customer Service/Sales Centre situation, within the hospitality, tourism industry, or in a related function.
 </li>
 <li>
 Knowledgeable of Saudi Arabia's geography, culture, history, and traditions.
 </li>
 <li>
 Excellent oral and written communication abilities in English.
 </li>
 <li>
 Understanding and knowledge of English-speaking source countries, cultures, nuances, and
 </li>
 <li>
 travel requirements. UK, USA, and Canada, for example.
 </li>
 <li>
 Travel experience outside of the Kingdom of Saudi Arabia is desired.
 </li>
 <li>
 Positive and professional business attitude and approach.
 </li>
 <li>
 Applicants must be enthusiastic about the Saudi tourism business.
 </li>
 <li>
 Ability and willingness to work shifts and "out of hours" as needed.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 Being you @ Almosafer:
 
 
 
 At Almosafer, our teams work with purpose, clarity, and a shared commitment to doing things the right way.
 
 
 Whether you're building platforms, supporting travelers, or shaping strategy, your work connects to something bigger. Across functions and locations, we value accountability, trust, and collaboration - and we create the structure and space for you to contribute meaningfully from day one.
 
 
 
 
 
 Here, you will find:
 
 
 A purpose-led workplace where your ideas can create real impact
 
 
 Ongoing learning and development to help you grow with intention
 
 
 Recognition that celebrates your wins, both big and small
 
 
 A community built on trust, curiosity, and shared momentum
 
 
 
 
 
 No matter where your journey started, at Almosafer, you will find space to grow, connect, and contribute meaningfully.
 
 
 
</div>

Senior Officer - Leisure Reservations

NADEC Foods

<div>
 <ul>
 <li>
 
 JOB PURPOSE:
 
 </li>
 </ul>
 
 
 
 
 
 Achieve the planned sales turnover and market coverage through regular visits to all sales outlets as per route plan while maintaining the highest standards of performance 100% product availability by customer.
 
 
 
 <ul>
 <li>
 
 KEY ACCOUNTABILITIES:
 
 </li>
 </ul>
 
 
 <ul>
 <li>
 Achieve the daily and monthly sales targets by ensuring complete and proper coverage of the allocated area.(category wise &amp; Total)
 </li>
 <li>
 Maintain the category GP Vs Budget
 </li>
 <li>
 Maintain customer GP Vs Budget
 </li>
 <li>
 ensure that all outlets are visited in the correct sequence, follow the planned call in each outlet and make sure that they are well stocked with all our Products.
 </li>
 <li>
 Conduct commercial conversations and selling to customers all products whether on promotion or not.
 </li>
 <li>
 Identify new business opportunities with both current and new customers.
 </li>
 <li>
 Always maintain a good relationship with the customers.
 </li>
 <li>
 Develop sales and distribution, in liaison with the Sales Supervisor, vertically by identifying and establishing business relationships with new clients and horizontally by introducing the full range of the products to existing clients.
 </li>
 <li>
 Submit a daily activity report to the Supervisor detailing among others sales performance, market coverage and competitors&rsquo; activities
 </li>
 <li>
 Make collections for payments and settle with Finance Department Reflect high standards of performance in implementing trade promotions and marketing activities that relate to the route and customers
 </li>
 </ul>
 
 
 
 
 Policies, Systems, Processes &amp; Procedures
 
 
 
 &bull; Adhere with direction for the development and implementation of organizational unit&rsquo;s policies, systems, processes and procedures, identifying potential areas of improvement to ensure efficient and effective operation.
 
 
 &bull; Comply with corporate requirements on adherence to policies, procedures and instructions related to all relevant regulatory directives to ensure a safe and risk-free environment.
 
 
 
 
 
 Change Management
 
 
 <ul>
 <li>
 Motivate the employees and contribute to the identification of opportunities for continuous improvement of systems, processes and practices considering best practices.
 </li>
 <li>
 Ensure that all departmental reports and statements are completed timely and comply with local and international principles of governance and the organization's policies and standards.
 </li>
 </ul>
 
 
 <ul>
 <li>
 
 JOB CONTEXT
 
 </li>
 </ul>
 
 Pre-Seller will be working in the assigned areas and might have to travel as and when needed.
 
 
 Completing weekly number of visits
 
 
 100% stock availability by customer
 
 
 
 <ul>
 <li>
 
 COMMUNICATIONS &amp; WORKING RELATIONSHIPS:
 
 </li>
 </ul>
 
 
 Internal
 
 
 
 
 Department (Within NADEC)
 
 
 <ul>
 <li>
 All relevant departments
 </li>
 </ul>
 
 
 External
 
 
 
 
 External Customers / Companies / Clients (Outside NADEC)
 
 
 <ul>
 <li>
 Customers in trade channels, Consultants and service vendors as per business needs
 </li>
 </ul>
 
 
 <ul>
 <li>
 
 QUALIFICATIONS, EXPERIENCE, &amp; SKILLS:
 
 </li>
 </ul>
 
 
 Education and Certifications
 
 
 
 
 
 Bachelor's Degree or Diploma in Sales or marketing filed.
 
 
 
 
 
 Experience:
 
 
 
 0-2 years&rsquo; relevant experience in FMCG preferred Dairy background.
 
 
 
 Skills:
 
 
 <ul>
 <li>
 English (Written and Spoken)
 </li>
 <li>
 Arabic (Written and Spoken)
 </li>
 <li>
 Communication
 </li>
 <li>
 Team Building
 </li>
 <li>
 Microsoft Office
 </li>
 <li>
 Project Management
 </li>
 </ul>
</div>

Pre Seller (Protein)

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