operations manager

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administrative & operations officer Jobs in Doha

administrative & operations officer

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department manager

operational manager

Minor Hotels

<div>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Oversee all aspects of the Adventure Park&rsquo;s operations: from hiring team members, maintaining safety standards, managing equipment &amp; facilities, to defining guest‑experience policies.
  </li>
  <li>
   Ensure standard operating procedures (SOPs) are implemented, safety checks performed regularly, and equipment is maintained to highest standards.
  </li>
  <li>
   Lead, train and develop staff; manage guest service quality; liaise with marketing and internal departments for promotional activities.
  </li>
  <li>
   Work actively in an outdoor adventure‑facility setting with dynamic thrill‑ and family‑based activities such as ziplines, rope courses, climbing walls, giant swings, etc.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  Minimum Qualifications &amp; Skills
 </p>
 <ul>
  <li>
   At least 2 years&rsquo; experience in a similar role (Adventure Park Manager or comparable operational manager in leisure/park setting).
  </li>
  <li>
   English fluency required; other languages beneficial.
  </li>
  <li>
   Current internationally recognised First Aid/CPR certification.
  </li>
  <li>
   Strong attention to detail, ability to work in outdoor settings, passion for training and developing staff.
  </li>
  <li>
   Educational requirement: High School diploma or equivalent; preference for Bachelor&rsquo;s degree depending on employer
  </li>
 </ul>
 <p>
 </p>
</div>


Adventure Park Manager

SITA Switzerland Sarl

<div>Overview:
<h2 class="jobSectionHeader"><b>WELCOME TO </b><b>SITA</b><b>
</b></h2><p>At SITA, we keep airports moving, airlines flying smoothly, and borders open. Our technology and communication innovations power the success of the global air travel industry.</p><p></p><p><br>
You&rsquo;ll find us in 95% of international airports, working closely with over 2,500 transportation and government clients. Each partnership brings unique challenges, and we thrive on delivering fresh solutions and cutting-edge tech to keep operations running like clockwork. We don&rsquo;t just move the world forward&mdash;we&rsquo;re proud to be recognized as a <b>Great Place to Work&reg;</b> by our employees and certified in most of our growing locations. Here, we feel empowered, supported, and inspired to grow.</p><p></p><p><br>
Are you ready to love your job?</p><p></p><p><br>
The adventure begins right here, with you, at SITA.</p><div></div><div><b><br>
ABOUT THE ROLE &amp; TEAM</b></div><p><br>
At SITA we believe in putting the customer at the center of everything we do. The primary objective of this role is to make SITA customers successful and seen as a business partner. Partnering with customers on SITA Service Management solutions that will help our customers achieve their business goals objectives and outcomes. As a Manager Customer Operations you would be responsible for executing against our promises ensuring that our customers are receiving the most value from their investment. Provide proactive input leveraging the capabilities of SITA product &amp; services to ensure we can retain and expand the account revenue.</p><div></div><div><br>
 <b>WHAT YOU&rsquo;LL DO</b></div><div><br>
</div><ul><li>Develop a strong partnership with customer channel partners and SITA executive sponsors to drive product adoption and mitigate risk to renewal. Serve as the voice of the customer within SITA.</li><li>
Provide proactive tactical innovative advice to customers.</li><li>
Owns End-to-End Operational Escalation management and proactively manage escalation to ensure customer dissatisfaction issues are addressed at an early phase.</li><li>
Partner with Sales to help ensure renewals and expansion opportunities are identified and closed successfully.</li><li>
Lead the Continual Process Improvement process with the customer including recommendations for service upgrades and proactively monitor SITA customer services identify improvement and risk areas and own the various service improvement plans.</li><li>
Maintain thorough knowledge of SITA products/services features and target markets by participating in formal and informal training.</li><li>
Manage other client service staff assigned to support the customer.</li><li>
Manage third party supplier/s according to contract specifications.</li><li>
Contribute with Sales and Bid teams to developing customer proposals by identifying any local factors that may impact on the operational model and/or associated internal and external costs.</li></ul>
Qualifications:
<div><b>
Who You Are</b></div><br>
<ul><li>
Bachelor&rsquo;s degree in IT, Telecom, or equivalent.</li><li><p>
5+ years of customer facing experience delivering IT services to internal or external customers.</p></li><li><p>
5+ years of experience in Airline / Air Transport industry is a plus.</p></li><li>
for this role the candidate will work full-time at the customer side&quot; Hamad International Airport&quot;.</li></ul><div><b><br>
EXPERIENCE:</b></div><ul><li><b><br>
Proven track record in operational leadership</b> with 4+ years in managing customer-facing functions, ideally within a SaaS or tech-driven environment, ensuring high service levels and operational excellence.</li><li><b>
Demonstrated success in relationship and stakeholder management</b>: Skilled at fostering strong internal and external partnerships to drive customer satisfaction and retention across operational teams.</li><li><b>
Experience with onboarding and training customers</b>: Ability to guide customers through the initial setup and ongoing use of a product or service.</li><li><b>
Experienced in driving business growth through operational insights</b>: Able to support upselling and cross-sell strategies by identifying trends and aligning resources accordingly.</li><li><b>
Operational project coordination</b>: While formal project management certification is not essential, being able to lead multiple initiatives and coordinate cross-functional teams toward shared objectives.</li><li><b>
Proficient in data analysis and operational reporting</b>: Uses customer data and performance metrics to drive continuous improvement and optimize delivery service.</li></ul><div><b><br>
KNOWLEDGE:</b></div><ul><li><b><br>
Deep understanding of operational strategies in customer success</b>: Well-versed in best practices and processes that improve customer experience and team efficiency.</li><li><b>
Ability to align operational activities with business goals</b>: Strong focus on translating customer needs into actionable plans, ensuring service delivery aligns with business outcomes.</li><li><b>
Familiarity with operational and customer success KPIs</b> such as SLA adherence, case resolution time, key metrics like Net Promoter Score (NPS), Customer Satisfaction (CSAT) and Customer Health Scores</li><li><b>
Technically competent with products and systems</b>: Able to troubleshoot basic issues and work closely with technical teams to address more complex challenges.</li><li><b>
Analytic thinking</b> with problem solving as primary outcome.</li></ul><div><b><br>
SKILLS:</b></div><ul><li><b><br>
Strong communication and stakeholder management</b>: Confident in presenting to leadership, coordinating with cross-functional teams, and maintaining transparency across business units.</li><li><b>
Excellent problem-solving and critical thinking</b>: Capable of analyzing operational challenges and implementing practical, scalable solutions.</li><li><b>
People leadership and team engagement</b>: Builds trust with teams and customers alike through empathy, collaboration, and a customer-first mindset.</li><li><b>
Exceptional time management and organizational ability</b>: Excels in balancing multiple responsibilities, meeting deadlines, and maintaining high service standards.</li></ul><div></div><div><b><br>
NICE-TO-HAVE</b></div><div><br>
</div><ul><li>Experience in a complex multi-cultural matrix management organization</li><li>
ITIL Certification</li></ul><div></div><h2 class="jobSectionHeader"><b><br>
</b></h2><h2 class="jobSectionHeader"><b>
WHAT WE OFFER</b></h2><div></div><div><br>
We're all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We're really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever.</div><div></div><div><br>
 <b>Flex Week:</b> Work from home up to 2 days/week (depending on your team's needs)</div><div></div><ul><li><br>
<b>Flex Day:</b> Make your workday suit your life and plans.</li></ul><div></div><div><br>
 <b>Flex-Location:</b> Take up to 30 days a year to work from any location in the world.</div><div></div><div><br>
 <b>Employee Wellbeing:</b> We have got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs.</div><div></div><div><br>
 <b>Professional Development:</b> Level up your skills with our training platforms, including LinkedIn Learning!</div><div></div><div><br>
 <b>Competitive Benefits:</b> Competitive benefits that make sense with both your local market and employment status.</div><div></div><div><i><br>
SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process.</i></div></div><div></div>

Manager Customer Operations (IT & Airport Experience)

Anantara

<div><b>Company Description</b><p><br>
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.</p><p>
Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.</p><p>
Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.</p><b><br>
Job Description</b><p><br>
Key Responsibilities</p><ul><li><p>
Oversee all aspects of the Adventure Park&rsquo;s operations: from hiring team members, maintaining safety standards, managing equipment &amp; facilities, to defining guest&#8209;experience policies.</p></li><li><p>
Ensure standard operating procedures (SOPs) are implemented, safety checks performed regularly, and equipment is maintained to highest standards.</p></li><li><p>
Lead, train and develop staff; manage guest service quality; liaise with marketing and internal departments for promotional activities.</p></li><li><p>
Work actively in an outdoor adventure&#8209;facility setting with dynamic thrill&#8209; and family&#8209;based activities such as ziplines, rope courses, climbing walls, giant swings, etc.</p></li></ul><b><br>
Qualifications</b><p><br>
Minimum Qualifications &amp; Skills</p><ul><li><p>
At least 2 years&rsquo; experience in a similar role (Adventure Park Manager or comparable operational manager in leisure/park setting).</p></li><li><p>
English fluency required; other languages beneficial.</p></li><li><p>
Current internationally recognised First Aid/CPR certification.</p></li><li><p>
Strong attention to detail, ability to work in outdoor settings, passion for training and developing staff.</p></li><li><p>
Educational requirement: High School diploma or equivalent; preference for Bachelor&rsquo;s degree depending on employer</p></li></ul></div>

Adventure Park Manager (Safety and Risk Specialty)

Anantara Hotels & Resorts

<div>
 <strong>
  Company Description
  <br/>
  <br/>
 </strong>
 A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world&rsquo;s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.
 <br/>
 <br/>
 Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.
 <br/>
 <br/>
 Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East&rsquo;s only wellness centre in a resort setting, spread across lush botanical gardens.
 <br/>
 <br/>
 <strong>
  Job Description
  <br/>
  <br/>
 </strong>
 Key Responsibilities
 <br/>
 <br/>
 <ul>
  <li>
   Oversee all aspects of the Adventure Park&rsquo;s operations: from hiring team members, maintaining safety standards, managing equipment &amp; facilities, to defining guest‑experience policies.
  </li>
  <li>
   Ensure standard operating procedures (SOPs) are implemented, safety checks performed regularly, and equipment is maintained to highest standards.
  </li>
  <li>
   Lead, train and develop staff; manage guest service quality; liaise with marketing and internal departments for promotional activities.
  </li>
  <li>
   Work actively in an outdoor adventure‑facility setting with dynamic thrill‑ and family‑based activities such as ziplines, rope courses, climbing walls, giant swings, etc.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 Minimum Qualifications &amp; Skills
 <br/>
 <br/>
 <ul>
  <li>
   At least 2 years&rsquo; experience in a similar role (Adventure Park Manager or comparable operational manager in leisure/park setting).
  </li>
  <li>
   English fluency required; other languages beneficial.
  </li>
  <li>
   Current internationally recognised First Aid/CPR certification.
  </li>
  <li>
   Strong attention to detail, ability to work in outdoor settings, passion for training and developing staff.
  </li>
  <li>
   Educational requirement: High School diploma or equivalent; preference for Bachelor&rsquo;s degree depending on employer
  </li>
 </ul>
</div>


C2HR LLP

<p>The Operations Manager will oversee daily operations, ensuring efficiency and alignment across all departments. This role involves managing budgets, implementing policies and procedures, monitoring and analyzing operational performance, optimizing processes, and ensuring compliance with industry regulations. The Operations Manager will also lead and manage staff, foster a culture of continuous improvement, and contribute to strategic planning and decision-making. The ideal candidate will be capable of handling the department independently.</p><p><b>Key Responsibilities: </b></p><p>1. Oversee and coordinate daily store and operational activities.</p><p>2. Develop, implement, and maintain policies, procedures, and operational standards.</p><p>3. Monitor and analyze operational performance and optimize processes for efficiency.</p><p>4. Manage departmental budgets, financial analysis, and cost control. Ensure compliance with industry regulations, safety standards, and company policies.</p><p>5. Lead, motivate, and manage staff, promoting professional development operational software for streamlined processes.</p><p><b>Qualifications: </b></p><p>- 4-6 years of experience in retail operations management, preferably in lifestyle, variety, or specialty stores.</p><p>2. Strong experience in project management, staff supervision, and departmental leadership. Proficient in budgeting, financial analysis, and cost management. Excellent communication, leadership, and organizational skills. Knowledge of industry regulations, safety standards, and compliance requirements.</p><p>Strong problem-solving, decision-making, and multitasking abilities. Experience with ERP systems or operational management software is a plus.</p><p>Bachelor's degree in Business Administration, Operations Management, or a related field. Ability to independently manage and oversee the department.</p><p>Job Type: Full-time</p><p>Pay: QAR9,000.00 - QAR14,000.00 per month</p>

Operations Manager

Candidzone

<p>Operations Manager</p><p>Work Schedule: 8 hours plus break, 6 days</p><p>Location: Qatar (Full Time, on site)</p><p>Reporting to: CEO</p><p>The Operations Manager will be responsible for overseeing daily operations, coordinating with various departments to ensure efficiency, managing budgets, and implementing policies and procedures. The role also involves monitoring and analyzing operational performance, optimizing processes, and ensuring compliance with industry regulations.</p><p>Additionally, the Operations Manager will be tasked with managing staff, promoting a culture of continuous improvement, and contributing to strategic planning and decision-making.</p><p><b>Qualifications</b></p><p>-Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field.</p><p>-Master's Degree is an added advantage</p><p><b>MUST EXPERIENCE:</b><br/>-Minimum of 5&ndash;10 years of relevant experience, including at least 2&ndash;3 years in an <b>Operations Manager</b> role within retail (lifestyle, variety, or specialty stores).<br/>-Experience in operations management, project management, and staff management.<br/>-Proficiency in budgeting, financial analysis, and cost management.<br/>-Excellent communication, leadership, and organizational skills.<br/>-Knowledge of industry regulations, safety standards, and compliance requirements.<br/>-Strong problem-solving and decision-making abilities.<br/>-Ability to work effectively in a team and handle multiple tasks simultaneously.<br/>-Experience with ERP systems and other operational management software is a plus.</p><p>With Valid Qatar id</p><p>Apply Now :- Send CV to Whatsapp +97430662111</p><p>Job Types: Full-time, Permanent</p>

Hiring Now :- Operations Manager

Explore 1277+ Operational manager in Doha this December. Find roles across top companies and apply now to boost your career.

1277 operational manager jobs IN Doha

Adventure Park Manager

Manager Customer Operations (IT & Airport Experience)

Adventure Park Manager (Safety and Risk Specialty)

Adventure Park Manager (Safety and Risk Specialty)

Adventure Park Manager (Safety and Risk Specialty)

Operations Manager

Hiring Now :- Operations Manager