operations manager

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associate logistics operations Jobs in Dubai

associate logistics operations

operations analyst

CAFU

<div>
 CAFU has a vision to create a better world through connected mobility, serving both consumers and businesses. Every day, we create convenience in motion for our customers in communities across the region. We started as an on-demand fuel delivery app and have now extended our services to car wash, tyre change and battery change...but this is only the beginning.
 
 
 We have big [global] plans to be a super app with products &amp; services which are agnostic of fuel and mobility. Cafu is a technology business passionate about sustainability and positively impacting the communities we operate in.
 
 
 As an Operations Analyst at CAFU, you will play a key role in driving operational excellence and efficiency across our BOLT vertical (Car Wash, Battery Change, Oil Change, Tyre Change). You'll work closely with Operations, Marketing, Data, and Product teams to ensure smooth day-to-day execution, informed decision-making, and measurable performance improvements
 
 
 
 KEY RESPONSIBILITIES:
 
 
 
 <ul>
 <li>
 We're seeking a dynamic, entrepreneurial mind&mdash;someone who thrives on curiosity, and innovation. A mix of data detective and problem-solver, always searching for smarter ways to get things done.
 </li>
 <li>
 Help us 10x the quality and performance of Cafu's 'Bolt' business vertical.
 </li>
 <li>
 Suggest and test ideas/processes to improve our car wash operations.
 </li>
 <li>
 Track Cafu riders' performance and quality metrics.
 </li>
 <li>
 Work with data team to match supply and demand on the app.
 </li>
 <li>
 Improve internal processes for training of Cafu pilots, inventory checks and re-supply.
 </li>
 <li>
 Collaborative problem solver, working alongside operations team, data team and business managers.
 </li>
 <li>
 Support the Commercial Managers with Producer requests.
 </li>
 <li>
 Project support and coordinating follow-ups with ops and marketing.
 
 
 </li>
 </ul>
 
 SKILLS/COMPETENCIES REQUIRED :
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Operations Management, Economics, Finance, or a related field with 2+ years of experience in operations.
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to work effectively in a team environment.
 </li>
 <li>
 Proficiency in Microsoft Office applications, particularly Excel and PowerPoint.
 </li>
 <li>
 Experience in market research and financial analysis is preferred.
 </li>
 <li>
 Experience in operations analysis, process improvement and project management is a plus.
 
 
 </li>
 </ul>
 
 JOB PREREQUISITES:
 
 
 
 <ul>
 <li>
 Strong passion for providing excellent customer service and helping others during emergency situations.
 </li>
 <li>
 Exceptional written communication skills, with the ability to convey complex information clearly and concisely through non-voice channels.
 </li>
 <li>
 Empathetic and patient demeanour with the ability to remain calm under pressure.
 </li>
 <li>
 Ability to multitask, prioritize, and manage time effectively while handling multiple customer interactions.
 </li>
 <li>
 Proficiency in using technology and willingness to learn new tools and software quickly.
 </li>
 <li>
 Flexibility to work in a dynamic and fast-paced environment, including weekends and holidays.
 </li>
 <li>
 Fluency in English is required; Arabic is a plus.
 </li>
 </ul>
</div>

Operations Analyst

OneBullEx

<div>OneBullEx is a crypto futures exchange startup built for speed, reliability, and innovation. Our platform offers advanced futures trading capabilities, including AI-powered 300 SPARTANS trading bots for automated, high-precision strategies. Leveraging cutting-edge AI and machine learning tools, we deliver real-time performance even during high-volatility market conditions. We combine a user-focused interface with transparent risk management, empowering traders to navigate fast-moving digital asset markets with confidence.

Join our Markets and Trading team as a key player in monitoring and managing trading systems on a centralized crypto exchange. You will ensure market integrity, facilitate smooth trade execution, and oversee market activities. This role involves real-time system monitoring, issue escalation, and daily reporting in English, alongside other operations-related duties.

Key Responsibilities:

System Monitoring &amp; Trade Execution Oversight
<ul>
<li>Monitor real-time market performance, including order books, execution engines, and user trade flows.</li>
<li>Ensure accurate and timely internal risk coverage.</li>
<li>Detect and track trading anomalies.</li>
</ul>
Market Operations &amp; Reporting
<ul>
<li>Prepare and distribute daily operational reports covering system health, trading activity, anomalies, and key metrics.</li>
<li>Coordinate with trading, risk, and engineering teams for system maintenance, updates, and incident resolution.</li>
<li>Contribute to post-incident analysis and the continuous improvement of system monitoring processes.</li>
</ul>
Operational Support &amp; Process Management
<ul>
<li>Participate in market operation tasks such as trading schedule updates, pair listings, and liquidity checks.</li>
<li>Support system testing prior to major releases or feature launches.</li>
<li>Proactively recommend improvements to automation and monitoring tools.</li>
</ul>
Qualifications:
<ul>
<li>1&ndash;3 years of experience in crypto trading, market operations, or exchange system monitoring.</li>
<li>Working knowledge of centralized exchange market structures, including order books, matching engines, and margin systems.</li>
<li>Understanding of crypto spot and derivatives (futures/perpetuals) products.</li>
<li>Professional English communication skills (verbal &amp; written), with the ability to write clear incident reports and team updates.</li>
</ul>
Preferred Attributes:
<ul>
<li>Detail-oriented with a strong focus on system and trade accuracy.</li>
<li>Calm and decisive under pressure, especially during volatile market events or system incidents.</li>
<li>Self-driven, with a problem-solving mindset and a passion for improving systems.</li>
<li>Collaborative team player who works effectively with trading, risk, and technology teams.</li></ul></div>

Trading Operations Analyst

Ceenex Global LLC

We're Hiring: Senior Analyst - Operations Business Systems! We are seeking a highly experienced and technically adept Airport Operations Systems Lead to oversee the implementation, integration, and operational management of critical airport systems across terminal operations, airfield operations, and baggage handling. This role is pivotal in delivering and maintaining mission critical technologies that enable safe, efficient, and seamless airport operations while driving the adoption of AI and ML-powered capabilities for smarter decision-making and optimized passenger flows.Location: Dubai, United Arab Emirates Role: Senior Analyst - Operations Business SystemsSalary - 20000 to 24000 AED + BenefitsExperience - 7 to 10 yearsResponsibilities:Strategic Planning &amp; Implementation<ul><li>&middot; Lead the design, deployment, and integration of airport systems supporting terminal operations (check-in, boarding, gates), airfield management (AODB, resource management, surveillance systems), and baggage handling (BHS, BRS, Baggage Track &amp;Trace).</li><li>&middot; Define technical and operational requirements in alignment with airport strategic goals, safety standards, and future capacity planning.</li><li>&middot; Collaborate with internal and external stakeholders, consultants, and solution providers to ensure systems are implemented on schedule, within scope, and meet all performance and quality benchmarks.</li></ul>Qualifications:&middot; Bachelor&rsquo;s degree in Engineering, Information Technology, or Aviation Management; Master&rsquo;s degree preferred.&middot; 10 years of experience in airport systems or aviation IT, including leadership in large-scale technology implementations.&middot; In-depth knowledge of:I. Terminal systems (CUTE/CUPPS,CUSS,FIDS,BRS,SecurityScreening)II. Airfield systems (AODB, RMS, Surface Movement, Airport Surveillance, GMS)III. Baggage systems (BHS, SCADA, integration with airline DCS and BRS)&middot; Experience in designing or implementing AI/ML-enabled systems to support data-driven operations.&middot; Familiarity with aviation standards (IATA,ICAO,ACI),and ITSM frameworks (e.g.,ITIL).Ready to drive operational excellence? Apply now and let's innovate together!Job Type: Full-timePay: AED20,000.00 - AED24,000.00 per month

Senior Analyst - Operations Business Systems

Checkout.com

<div>Company Description
We&rsquo;re Checkout.com &ndash; you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen.
Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why.
With 19 offices spanning six continents, we feel at home everywhere &ndash; but London is our HQ. Wherever our people work their magic, they&rsquo;re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn&rsquo;t just another job; it&rsquo;s a career-defining opportunity to build the future of fintech.
Job Description
The Role 
We are seeking a highly skilled and experienced Senior Analyst of Customer Due Diligence to join the Risk Operations team based in Dubai. As a Senior Analyst, you will play a crucial role in mentoring colleagues, and contributing to process improvements and delivering on tactical projects. You will act as an ambassador of the team on multiple forums with stakeholders as may be required. Your expertise will be essential in maintaining our commitment to excellence and achieving our strategic objectives. This position will report to the Head of Due Diligence based in London.
Key Responsibilities:<ul><li>
Act as the regional Customer Due Diligence specialist for the MENA region.</li><li>
Be the primary point of escalation for Enhanced Due Diligence reviews, complex issues and questions that analysts encounter during their day-to-day operations. Provide timely and effective resolutions to ensure smooth workflow and optimal outcomes.</li><li>
Own the relationship with the regional Money Laundering Reporting Officer, ensuring that escalations to second line are of the appropriate standard.</li><li>
Review and approve escalations and/ or decisions made by analysts, ensuring accuracy, adherence to guidelines, and company policies.</li><li>
Assume responsibility for the MENA portfolio review completion metrics</li><li>
Partner with the Underwriting team to solve complex onboarding issues, where nuanced regional Customer Due Diligence specialism is required.</li><li>
Conduct thorough quality control checks on all reviews, assessments, and reports produced by analysts. Ensure the highest level of accuracy, completeness, and compliance with regulatory standards.</li><li>
Identify opportunities for process enhancements and efficiency gains within the team, both at regional and global level. Collaborate with stakeholders to implement improvements and optimise workflows.</li><li>
Represent the team in both internal and external regional audits, and where required global engagements, providing necessary documentation and explanations to auditors. Ensure the team's practices and outputs are in line with regulatory requirements and industry best practices.</li><li>
Lead and manage tactical projects from inception to completion. Coordinate with cross-functional teams, set project timelines, and ensure successful project delivery within defined parameters.</li><li>
Take responsibility for delivering on special projects as agreed upon by the management or senior leadership. These projects may be ad hoc and require a strategic approach to achieve specific objectives.</li><li>
Serve as a mentor and coach for analysts, supporting their professional growth and skill development by partnering with the respective Team Leader.</li></ul>
Qualifications
What you will need to be successful (skills and competencies):<ul><li>
Proven experience in a similar Senior Analyst role, preferably with at least 4+ years of relevant experience</li><li>
Demonstrable knowledge of Enhanced Due Diligence concepts and processes, and ability to find pragmatic but compliant solutions to complex scenarios</li><li>
Strong analytical and problem-solving skills with exceptional attention to detail</li><li>
Excellent mentoring abilities, with a track record of effectively guiding and coaching team members</li><li>
Proficiency in project management and ability to prioritise tasks effectively</li><li>
Understanding of the payments landscape and processes</li><li>
Ability to continuously monitor and manage competing priorities and adjust accordingly</li><li>
Cross team collaboration</li><li>
Outstanding communication and interpersonal skills, with the ability to engage with stakeholders at all levels</li><li>
Working knowledge of using tools and processes to troubleshoot issues</li><li>
Ability to adapt quickly to changes, have a curious mind with a high performance mindset</li><li>
Experience in handling audits and regulatory compliance is preferred.</li><li>
Comprehensive knowledge of payment industry/compliance regulations, standards, and best practices is preferred</li></ul>
Experience you will bring to the role:<ul><li>
Experience in dealing with regulatory requirements and participating in audits is valuable. A Senior Analyst should understand the importance of compliance and have the ability to represent the team confidently during audits.</li><li>
Be responsible to partner with Team Leaders by providing constructive feedback with a view to identify areas of development for analysts</li><li>
Effective communication skills are vital for a Senior Analyst to interact with team members, management, clients, and other stakeholders. They should be able to articulate complex concepts in a clear and concise manner.</li><li>
The Senior Analyst should have a track record of solving complex problems and making data-driven decisions. They should be able to approach challenges creatively and provide innovative solutions.</li></ul>
Bring all of you to work
We create the conditions for high performers to thrive &ndash; through real ownership, fewer blockers, and work that makes a difference from day one.
Here, you&rsquo;ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It&rsquo;s a place where ambition gets met with opportunity &ndash; and where your growth is in your hands.
We work as one team, and we back each other to succeed. So whatever your background or identity, if you&rsquo;re ready to grow and make a difference, you&rsquo;ll be right at home here.
It&rsquo;s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. 
Life at Checkout.com
We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.
Curious about what it&rsquo;s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.
For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram</div>

Senior Analyst, Due Diligence

talabat

<div>
 talabat is part of the Delivery Hero Group, the world&rsquo;s pioneering local delivery platform, our mission is to deliver an amazing experience&mdash;fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.
 
 
 
 Job Description
 
 
 
 
 Role Summary
 
 
 
 As Sr. Analyst Logistics Performance, you will take ownership of multiple large-scale UAE projects, managing them end-to-end in close collaboration with cross-functional teams. You will ensure alignment across stakeholders, bring clarity through structured reporting, and help translate analysis into action. This is a generalist role covering all logistics functions, with a strong focus on project management, stakeholder engagement, and analytical problem-solving.
 
 
 
 What&rsquo;s On Your Plate?
 
 
 
 <ul>
 <li>
 Manage major UAE projects in a structured project management capacity
 </li>
 <li>
 Coordinate with internal stakeholders and ensure alignment across teams
 </li>
 <li>
 Prepare and deliver clear presentations and reports for leadership and non-technical stakeholders
 </li>
 <li>
 Track project milestones and proactively identify risks and blockers
 </li>
 <li>
 Conduct analysis using Spreadsheets to support decision-making
 </li>
 <li>
 Ensure consistent reporting and documentation for all initiatives
 </li>
 <li>
 Support the team in ad hoc problem-solving and process improvement initiatives
 </li>
 <li>
 Represent Logistics in discussions with other functions, presenting data and insights succinctly
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 What Did We Order?
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline (STEM or Economics background is a plus but not required)
 </li>
 <li>
 3&ndash;5 years of experience in project management, operations, or a fast-paced environment (e.g., tech start-up, scale-up)
 </li>
 <li>
 Proven track record of managing projects with multiple stakeholders
 </li>
 <li>
 Strong analytical mindset and proficiency in Spreadsheet
 </li>
 <li>
 Excellent communication and presentation skills, able to simplify complex topics for non-technical audiences
 </li>
 <li>
 Highly structured, detail-oriented, and organized approach to work
 </li>
 <li>
 Comfortable working in dynamic and fast-changing environments
 </li>
 </ul>
</div>

Sr. Analyst Logistics Performance

Emirates NBD

<div>
 
 A Business Analyst plays a vital role in supporting the Financial Remediation (FR) Unit by driving operational excellence and strengthening business support functions. This role is key in enhancing process effectiveness, monitoring operational performance, identifying gaps, and supporting initiatives that improve service delivery and overall business outcomes.
 
 
 Working closely with cross-functional teams, the candidate will be responsible for developing operational dashboards, support activities that provide clear visibility into key decision making which enables proactive issue resolution, improves coordination across teams, and drives efficiency and effectiveness within the department.
 
 
 
 
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Overseeing the monitoring of key operational metrics across portfolios and initiating corrective or improvement actions based on performance trends.
 </li>
 <li>
 Supporting business operations by identifying effective strategies to manage delinquent accounts, balancing customer experience with commercial priorities.
 </li>
 <li>
 Ensuring operational excellence using tools like Excel, PowerPoint, and Power BI to create impactful dashboards, business reports, and presentations.
 </li>
 <li>
 Addressing operational challenges by recommending practical solutions to improve returns from accounts in default, while managing costs and resource effort.
 </li>
 <li>
 Mapping end-to-end operational workflows within the Financial Remediation (FR) function to identify inefficiencies and improvement opportunities.
 </li>
 <li>
 Coordinating cross-functional support for the assimilation and validation of business processes and contributing to strategic planning initiatives.
 </li>
 <li>
 Translating operational data into actionable business insights that help guide decisions across various functions.
 </li>
 <li>
 Interpreting business requirements from different teams and translating them into tailored operational solutions that enhance service delivery.
 </li>
 <li>
 Providing timely and accurate business performance reports, including collections dashboards and ad hoc analysis to support management decision-making.
 </li>
 <li>
 Designing and implementing operational reporting frameworks to monitor and track performance against defined service benchmarks and SLAs.
 </li>
 <li>
 Demonstrating a strong understanding of collections operations, aligning support activities with broader business objectives and operational goals.
 </li>
 </ul>
 
 
 
 
 
 What You'll Need
 
 
 <ul>
 <li>
 Bachelor's degree (Masters in Mathematics/Statistics) / MBA is a plus)
 </li>
 <li>
 Expert knowledge of PowerBI, Python and decision tree models
 </li>
 <li>
 Expert Knowledge on MS office VBA front-end and back-end database development, maintenance (SQL Query, Excel VBA, SAS, PowerPoint)
 </li>
 <li>
 Strong Analytical, logical reasoning and extrapolation capabilities and the ability to translate research and analysis into reasoned recommendations, presentations, and reports.
 </li>
 <li>
 Problem Identification and solving skills
 </li>
 <li>
 Able to present technical findings at the appropriate level for the audience
 </li>
 </ul>
 
 
 
 
 
 Bonus Points
 
 
 <ul>
 <li>
 Previous experience in a Financial or banking industry.
 </li>
 </ul>
 
 
 
 
 
 Benefits
 
 
 <ul>
 <li>
 Competitive salary
 </li>
 <li>
 Annual Bonus
 </li>
 <li>
 Health insurance
 </li>
 <li>
 Career development opportunities
 </li>
 <li>
 ENBD Employees' staff benefits
 </li>
 </ul>
 
 
</div>

Business Analyst

Delivery Hero

<div>Company Description 
Who are we? 
Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for 
everyday deliveries, has been offering convenience and reliability to its customers. talabat&rsquo;s local roots 
run deep, offering a real understanding of the needs of the communities we serve in eight countries 
across the region. We harness innovative technology and knowledge to simplify everyday life for our 
customers, optimize operations for our restaurants and local shops, and provide our riders with reliable 
earning opportunities daily. At talabat, we foster an innovative environment where our talabaty employees 
can strive to create a positive impact across the region through the use of our platform. 
Job Description 
This role will work closely with the regional and local Quick Commerce teams to improve the order flow and 
handover between Quick Commerce vendors and riders and ensure a seamless, best-in-class customer 
experience.
What&rsquo;s On Your Plate?
Data &amp;amp; Analytics<ul><li>
Leverage data analytics and business intelligence tools to provide actionable insights and improve the operational performance of our Quick Commerce partners.</li><li>
Develop data-driven strategies and solutions from large, complex sets of data.</li><li>
Own all KPI dashboards and build new tools to improve performance visibility.</li></ul>
Stakeholder Management<ul><li>
Cross-department collaboration with the regional and local Quick Commerce teams by providing data-backed recommendations to drive platform-wide priorities and goals.</li><li>
Work alongside the Regional Logistics team to improve the operational efficiency of our partners by reducing order rejections, quick commerce picking and packing delays, and the handover experience of the order to riders.</li><li>
Develop project scopes, timelines, and objectives, involving all relevant stakeholders ensuring technical feasibility.</li></ul>
Operational Excellence<ul><li>
Responsible for monthly/quarterly goals and targets of all countries within the region.</li><li>
Analyze, deep-dive, and find solutions to any potential issue that deviates from goals.</li><li>
Define, implement, and monitor procedures together with local teams to improve performance.</li><li>
Lead weekly/biweekly meetings with the Quick Commerce teams to follow up on the progress of top</li><li>
Track and report performance metrics and SLAs, spot bottlenecks, address them with correct stakeholders, and communicate priorities according to business needs.</li></ul> 

Qualifications 
What Did We Order?<ul><li>
2-3 years of experience in e-commerce operations, logistics field, or management consulting.</li><li>
Strong working knowledge of SQL.</li><li>
Strong communication skills, both written and verbal. Arabic is a plus.</li><li>
Excellent stakeholder management skills: Experience in dealing with members and cross-functional teams.</li><li>
Hands-on attitude and willingness to challenge/improve the status quo</li></ul></div>

Sr. Specialist Logistics Operations

Explore 2009+ Operations analyst in Dubai this September. Find roles across top companies and apply now to boost your career.