accounts & operations coordinator (e-commerce & retail)

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accounts & operations coordinator (e-commerce & retail) Jobs in Dubai

operations coordinator

Pavarotti Shipping LLC t/a PSS

Hiring: Operations coordinatorLocation: Dubai OfficeDepartment: OperationsReports To: Operations ManagerOverviewThe Operations Coordinator plays a critical role in ensuring the seamless execution of operational activities for PSS&rsquo; vessel-based armoury services. The incumbent will work closely with vessel-based teams, providing comprehensive support in transfer services, accommodation and armoury services, and logistics coordination of vessel-based operations. This role demands operational excellence, with a focus on continuous service delivery, customer satisfaction, and compliance with internal and external regulations.Key Responsibilities1. Operational Support- Man the Operations Room on a 24/7 shift rotation, ensuring constant support and smooth operations.- Manage day-to-day platform operations and provide office-based support for vessel transfers and other logistical needs.- Maintain real-time updates in company logs, trackers, and databases, including the internal asset tracking system and operational records.- Attend to client inquiries, resolving issues via phone, email, and other communication channels in a timely and professional manner.- Coordinate with management, staff, clients, and subcontractors to promptly address operational issues and queries, ensuring 24/7 availability.- Prepare and deliver operational reports, highlighting key performance metrics, incidents, and areas of improvement.2. Logistics &amp; Coordination- Plan and oversee the scheduling, booking, and management of transfer operations, ensuring accuracy and compliance with client requirements.- Act as the first point of contact for client concerns, investigating complaints and escalating them to the appropriate department (e.g., Fleet Manager for technical issues, Admin/HR for crew-related matters).- Monitor and respond to vessel Estimated Time of Arrival (ETA) updates, validating client transfer requests, and addressing discrepancies.3. Emergency Response- Serve as the initial point of response during emergencies, executing established protocols and escalating incidents to the Operations Manager as required.- Monitor critical operational data and ensure that key personnel are notified of significant events or incidents.- Assist in risk assessments and support emergency preparedness efforts.4. Compliance &amp; Standards- Ensure full compliance with PSS Management System and Standard Operating Procedures, particularly related to transfers and armoury operations.- Adhere to legislative, regulatory, and industry standards, as well as internal codes of practice.- Participate in audits and reviews, supporting continuous improvement efforts in line with company policies and procedures.5. Continuous Improvement &amp; Service Quality- Identify opportunities for process improvement to enhance operational efficiency and service quality.- Ensure that all services delivered meet the highest standards, aligned with the expectations of clients and internal stakeholders.- Provide ongoing feedback to improve operations and assist in implementing new systems and processes.6. Additional Responsibilities- Support cross-departmental projects and collaborate with other teams as directed by the Operations Manager or Management.- Manage special tasks or projects as assigned, ensuring timely and successful execution.- Provide operational cover and assistance for other team members when required.Key Competencies- Strong administrative, organizational, and multitasking skills.- High level of customer service orientation with the ability to manage client expectations and resolve issues effectively.- Expertise in logistics management, with the ability to handle complex operational scenarios and make sound decisions under pressure.- Proficiency with Microsoft Office, Google Workspace, and bespoke company software for asset tracking and operations management.- Ability to work autonomously and as part of a team in a fast-paced and dynamic environment.- Technical acumen and adaptability in learning and working with specialized software systems.Shift StructureThe Operations Coordinator role operates on a 24/7 rotation with three key shifts:- Morning Shift: Typically managed by the Senior Coordinator/Team Leader, as most bookings, complaints, and client issues arise during this time.- Mid-Shift: Handles ongoing bookings and updates, continuing from the morning shift&rsquo;s tasks.- Night Shift: Responsible for maintaining operational backups and preparing for upcoming transfers, ensuring any unresolved issues from earlier shifts are addressed.Available to start immediatelyPay: Up to AED4,000.00 per monthWork Location: In person

Operations Coordinator

Solanki Real Estate Development LLC

Operations &amp; Admin Coordinator &ndash; Property ManagementWe are looking for a disciplined and detail-oriented professional to join our Property Management and Real Estate Development teams in a full-time, office-based coordination role. This is a structured execution role. You will not be making decisions. You will be ensuring that communications, documents, invoices, quotations, and action items are organised, tracked, and followed up without gaps. If you thrive on structure, take pride in clean records, and follow through consistently, this role is for you.You will sit at the front desk and serve as the first point of contact for the office, greeting visitors, handling walk-in tenants professionally, and answering and directing incoming calls to the right team member.You will manage the central inbox for the property management and development teams, categorise and forward emails to the relevant department, and maintain a live follow-up tracker to ensure no request goes unanswered. You will attend internal, consultant, and contractor meetings in person, prepare and circulate clear meeting minutes capturing decisions, responsibilities and deadlines, and follow up with responsible parties until every action item is closed.On the accounts side, you will raise rent and service charge invoices as instructed, send them to tenants, follow up on outstanding payments, maintain an arrears tracker, and upload payment slips and supporting documents into the system. When vendors are needed, you will collect a minimum of three quotations, prepare a comparison sheet in Excel, and follow up with vendors on anything missing or pending.You will also be responsible for document control across both teams, maintaining organised records for leases, contracts, consultant agreements, and drawing revisions, with everything properly named, dated, and filed. For development projects, you will maintain a submission log, track authority approval statuses, and follow up with consultants on delays.We are looking for someone with strong written and spoken English, solid Excel skills, a professional phone manner, and the kind of disciplined follow-through that means nothing falls through the cracks. Prior experience is not mandatory, but your CV and communication must reflect structure and attention to detail. This role reports directly to the Director and works closely with the Leasing Manager, Operations Controller, and Accounts team.Job Types: Full-time, PermanentPay: AED3,000.00 - AED5,000.00 per monthAbility to commute/relocate:<ul><li>Dubai: Reliably commute or planning to relocate before starting work (Required)</li></ul>Application Question(s):<ul><li>This role requires daily use of Microsoft Excel for trackers and comparison sheets. How would you describe your Excel skill level, and what types of spreadsheets have you worked with?</li><li>Without using AI tools, write a short email (maximum 8 sentences) from yourself to a tenant named Mr. Ahmed. Inform him that his rent invoice for the amount of AED 15,000 has been attached, that payment is due within 7 days, and that he should contact the accounts team at accounts@company.com if he has any questions. Do not use bullet points. Write it as a natural, professional email.</li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>administrative or coordination: 1 year (Preferred)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Dubai (Preferred)</li></ul>Work Location: In person

Operations & Admin Coordinator

Metelegance

Job Title:Accountant &amp; Operations ExecutiveCompany: Metelegance General Trading L.L.C / Rafplay Location: UAE Job Type: Full-TimeAbout the RoleWe are looking for a highly detail-oriented Accountant &amp; Operations Executive to manage daily financial activities while ensuring smooth and error-free operational flow across invoicing, inventory, and payment tracking.This is a critical role that requires accuracy, accountability, and a strong sense of ownership across both accounts and backend operations.Key ResponsibilitiesAccounts &amp; Finance<ul><li>Handle daily invoicing ensuring all invoices are generated accurately and on time</li><li>Maintain accounts using Tally (mandatory)</li><li>Prepare and present accurate monthly financial statements and reports</li><li>Monitor accounts receivable &amp; payable</li><li>Track incoming payments from platforms such as , , payment links, bank transfers, and POS systems</li><li>Ensure no payment is missed, delayed, or unrecorded</li><li>Maintain proper records of cash inflow and outflow</li><li>Follow up on pending and overdue payments</li></ul>Reconciliation &amp; Accuracy Control<ul><li>Perform weekly and monthly reconciliations of:</li><li>Bank statements</li><li>Payment gateways (Tabby, Telr, payment links)</li><li>POS and cash collections</li><li>Identify and report any discrepancies immediately</li><li>Ensure 100% accuracy in financial records with zero tolerance for repeated errors</li></ul>Operations &amp; Documentation<ul><li>Ensure all delivery notes and invoices are properly issued, tracked, and signed</li><li>Maintain accurate documentation and filing systems (physical &amp; digital)</li><li>Ensure real-time updates (no backlog of entries)</li><li>Coordinate with warehouse/logistics for smooth order processing</li></ul>Inventory &amp; Procurement Control<ul><li>Maintain and update stock records in real-time</li><li>Ensure accurate stock tracking between system and warehouse</li><li>Prevent duplicate purchasing by verifying stock before placing orders</li><li>Verify purchase requests based on existing inventory levels</li><li>Maintain minimum stock and reorder levels</li></ul>Daily &amp; Weekly Reporting<ul><li>Maintain a daily closing report, including:</li><li>Total invoicing</li><li>Payments received (by channel)</li><li>Pending collections</li><li>Stock movement summary</li><li>Provide weekly reports to management, covering:</li><li>Sales vs collections</li><li>Outstanding payments</li><li>Stock status</li><li>Operational gaps/issues</li></ul>Process Control &amp; Ownership<ul><li>Ensure zero missed invoices, delivery notes, or financial entries</li><li>Cross-check all transactions for accuracy</li><li>Identify gaps and suggest improvements in systems and workflows</li><li>Take full ownership of accounts and operations without constant follow-up</li></ul>Requirements<ul><li>Proven experience in accounting + operations (e-commerce/retail preferred)</li><li>Strong working knowledge of Tally (mandatory)</li><li>Ability to prepare accurate monthly financial statements</li><li>Strong knowledge of invoicing, stock management, and payment tracking systems</li><li>Experience handling multi-channel payments (Tabby, Telr, payment links, POS)</li><li>Proficient in Excel and accounting systems</li><li>Highly organized with strong attention to detail</li><li>Ability to multitask and meet deadlines efficiently</li></ul>Preferred Candidate<ul><li>Experience in UAE market</li><li>Background in retail / e-commerce / trading companies</li><li>Strong coordination skills with warehouse and sales teams</li></ul>What We Offer<ul><li>Growth opportunity in a fast-growing e-commerce &amp; EV business</li><li>Dynamic and supportive work environment</li><li>Opportunity to work across finance + operations (multi-skill role)</li></ul>How to ApplyApply via Indeed or send your CV to: [your email]Important NoteCandidates must be extremely detail-oriented. Any history of missed entries, inaccurate reporting, or poor tracking will not be suitable for this role.This role is critical to the company&rsquo;s daily operations. We are looking for someone who treats this responsibility as their own business.Job Type: Full-timePay: AED2,500.00 - AED3,500.00 per monthWork Location: In person

Accounts & Operations Coordinator (E-commerce & Retail)

Emirates Electrical Engineering LLC

<div>
 
 We are seeking a motivated Part-Time Administrative Assistant to support our team while gaining hands-on experience in a fast-growing renewable energy and sustainability sector.
 
 
 
 
 
 This opportunity is ideal for students or early-career candidates looking to gain real workplace exposure while contributing to projects in solar energy, engineering, and energy efficiency solutions.
 
 
 
 
 
 
 Working Hours &amp; Location
 
 
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 Part-time:
 
 4 hours per day
 
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 Working window: between
 
 8:00 AM &ndash; 5:00 PM
 
 (flexible within this range)
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 Onsite role &ndash; Monday to Friday, office-based
 
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 </ul>
 
 
 
 
 
 Key Responsibilities
 
 
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 Provide administrative and operational support to the team
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 Prepare and organize documents, reports, and records
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 Support internal communication between sales, design, and operations teams
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 Assist in tracking project updates and follow-ups
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 Support basic coordination tasks across ongoing projects
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 Gain exposure to finance and accounting support activities
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 </ul>
 
 
 
 
 
 Requirements
 
 
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 Currently a student or recent graduate (preferred)
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 Strong interest in project coordination and business operations
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 Basic knowledge of Microsoft Office (Word, Excel, Outlook)
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 Good communication and organizational skills
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 Ability to coordinate with multiple teams (Sales, Design, Operations)
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 Willingness to learn and gain exposure to accounting and finance functions
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 Only Candidates with a local family book will be considered for this role
 
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 </ul>
 
 
 
 
 
 What You Will Gain
 
 
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 Practical exposure to a professional work environment
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 Training and mentorship within a forward-looking industry
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 Experience in renewable energy, ESCO, engineering, and sustainability
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 Opportunity to build foundational skills for future career growth
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 </ul>
 
 
 
 
 
 Why Join Us?
 
 
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 Exposure to a leading
 
 UAE company in solar and engineering
 
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 Be part of a company contributing to a
 
 more sustainable future
 
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 Learn from experienced professionals in
 
 engineering and energy solutions
 
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 Develop practical workplace skills in a structured environment
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 Build a strong foundation for a career in
 
 renewable energy and sustainability
 
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 </ul>
 
 
 
 
 
 How to Apply
 
 
 
 Apply online and ensure you upload your
 
 updated CV
 
 . Shortlisted candidates will be contacted as soon as possible.
 
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Graduate / Student Opportunity: Project & Operations Coordinator - UAEN

Faster rent a car

Operations CoordinatorCompany: Faster Rent a CarLocation: Dubai, UAE (On-site)Employment Type: Full-timeStart Date: Immediate joining preferredExperience Required: Minimum 2 years in Car Rental CompaniesFaster Rent a Car is a leading luxury car rental company in Dubai, known for its premium fleet, high-performance vehicles, and exceptional customer service. As part of our continuous growth, we are looking for a highly organized and proactive Operations Coordinator to support our daily operations and ensure smooth and efficient service delivery.Key Responsibilities<ul><li>Manage and process rental contracts using TRS or similar car rental systems.</li><li>Oversee the full rental process from booking confirmation to vehicle return.</li><li>Communicate professionally with customers and handle inquiries or issues efficiently.</li><li>Coordinate with sales, drivers, and maintenance teams to ensure smooth daily operations.</li><li>Monitor operational activities and resolve any issues quickly.</li><li>Maintain accurate records and ensure all rental processes are properly documented.</li></ul>Candidate Requirements<ul><li>Minimum 2 years of experience in a car rental company (mandatory).</li><li>Strong experience using TRS or similar rental management systems.</li><li>Excellent communication and coordination skills.</li><li>Strong organizational and problem-solving abilities.</li><li>Ability to work under pressure and manage multiple tasks.</li><li>Fluent in English (Arabic is a plus).</li><li>Female candidates are preferred.</li></ul>Why Join Faster Rent a Car?<ul><li>Join a fast-growing company in the luxury automotive sector.</li><li>Work with a professional and dynamic team.</li><li>Opportunity for career growth and development.</li></ul>Job Types: Full-time, PermanentWork Location: In person

Operation Coordinator

Dollar Car Rental - AAA Group

Role overview: The Lease Coordinator is responsible for managing day-to-day service operations and customer coordination for leased vehicles. This role serves as a key point of contact between customers, internal teams, and external service providers to ensure timely service bookings, breakdown handling, vehicle availability, and accurate reporting. The Service Coordinator plays a critical role in maintaining service quality, minimizing vehicle downtime, and supporting smooth fleet operations.Key Responsibilities: Daily Responsibilities:<ul><li>Attend to calls, emails, and WhatsApp communications from lease customers and address service-related inquiries and complaints.</li></ul><ul><li>Create service bookings and follow-up to ensure timely completion.</li></ul><ul><li>Arrange schedules for vehicle breakdowns and replacements.</li></ul><ul><li>Prepare and circulate daily reports for LCI, AGM, and REG.</li></ul><ul><li>Prepare daily vehicle location status reports for CRC, DIP, LRC, and TWA.</li></ul><ul><li>Coordinate with the Traffic team to issue NOCs upon customer request.</li></ul><ul><li>Coordinate with Sales and customers to confirm damage estimations.</li></ul><ul><li>Post charges after confirmation of damage estimations (WFC) and for off-hire vehicles.</li></ul><ul><li>Coordinate with Sales for scheduling vehicle deliveries and collections.</li></ul><ul><li>Arrange mobile services for vehicles due for onsite servicing.</li></ul><ul><li>Arrange recovery services for emergency breakdowns.</li></ul><ul><li>Monitor vehicles that are Out of Service (OOS).</li></ul><ul><li>Coordinate with the Fleet Coordinator to assign replacement fleet as required.</li></ul><ul><li>Monitor total loss and permanent replacement vehicles.</li></ul>Weekly Responsibilities:<ul><li>Follow up on vehicle registration renewals and schedule replacement vehicles for passing.</li></ul><ul><li>Follow up on pending service bookings.</li></ul><ul><li>Coordinate with relevant departments regarding OOS vehicles and pending actions.</li></ul>Monthly Responsibilities<ul><li>Review and monitor vehicle permits and ensure compliance as required.</li></ul>Skills and Qualifications:<ul><li>Bachelor&rsquo;s degree or diploma in Business Administration, Operations, or related field preferred.</li></ul><ul><li>Atleast 2&ndash;4 years in car rental, leasing, or fleet operations, with hands-on service coordination experience.</li></ul><ul><li>Vehicle servicing, breakdown recovery, OOS management, damage assessment, and fleet reporting; proficient in Microsoft Office and fleet management systems.</li></ul><ul><li>Strong customer service, communication, coordination, and multitasking skills; detail-oriented and able to work under pressure.</li></ul><ul><li>Knowledge of traffic regulations, registrations, and permits is an advantage; flexible to work extended hours if needed.</li><li>Valid UAE Driver's License .</li></ul>Job Type: Full-timePay: AED3,500.00 - AED4,000.00 per monthLicense/Certification:<ul><li>Driver's License (Required)</li></ul>Work Location: In person

Lease Coordinator

Maison Alaïa

<div>
 The Emirati National Boutique Admin Coordinator supports the efficient and elegant daily operations of the Ala&iuml;a boutique. This ensures administrative, operational, and back-office procedures are executed to the highest standard, in line with Maison values. KEY REPONSIBILITIES: 1. Boutique Operations Support:
 
 
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 Oversee boutique documentation, reporting, and filing systems (sales reports, attendance records, compliance documents, etc.).
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 Handle boutique supply orders, vendors management, invoices, and inventory of packaging, stationery, and other essentials
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 Coordinate &amp; report maintenance requests and ensure boutique readiness and upkeep
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 Support during cycle counts, inventories activities, receiving shipments from forwarders etc.
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 Ensure all boutique licenses &amp; documents are up to date and manage mall &amp; over nights permits 2. Client &amp; Commercial Support:
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 Help with preparation for events or special appointments (materials, catering orders, etc.)
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 Support the sales team during busy periods to ensure clients&rsquo; experience expectations are met, this includes help in locating stock, packing items, and fitting room readiness to welcome clients etc.
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 Help during VM set up activities &amp; changes, help the team to ensure the display is maintained and floor is in the best condition to welcome clients KEY SKILLS AND COMPETENCIES:
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 Strong organizational and multitasking skills
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 Attention to detail and a high sense of discretion
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 Ability to use MS Office including Excel and Outlook
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 Clear communication and teamwork abilities
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 Client-centric mindset and service attitude
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 UAE National with Family Book
 </li>
 <li>
 Fluent in English &amp; Arabic We make hearts beat. &ldquo;We wish to create a welcoming home and bespoke moments to reveal and empower feminity, and nurture a multicultural community of clients, lasting through generations&rdquo; Pieter Mulier Since 1964, Ala&iuml;a is a Parisian Fashion Maison, with a Couture soul and a timeless sense of beauty. Azzedine Ala&iuml;a, a legendary master of cut, changed the look of fashion in the 80&rsquo;s with his sculptural silhouettes. Today, the Belgian Creative Director Pieter Mulier, perpetuates his quest of perfection and modernity, sharing the same technical skills and passion for arts. Shape driven creations and iconic knits are sculpted on the body, crafting unique interpretations of the free beauty of women.
 </li>
 </ul>
</div>

Boutique Admin Coordinator - Emirati National

Explore 767+ Operations coordinator in Dubai this May. Find roles across top companies and apply now to boost your career.