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operations coordinator

NAFFCO Fire Fighting Equipment Safety Systems

Job Opening: Operations Coordinator Location: Doha, Qatar Company: NAFFCO Qatar Employment Type: Full-timeWe are seeking a proactive and detail-oriented Operations Coordinator with at least 2 years of experience to support our daily business operations. The ideal candidate will play a key role in ensuring smooth coordination across departments, maintaining operational efficiency, and supporting project execution.Key Responsibilities:<ul><li>Coordinate and monitor day-to-day operational activities.</li><li>Assist in planning and executing operational strategies.</li><li>Liaise with internal departments to ensure timely delivery of tasks.</li><li>Maintain documentation, reports, and records related to operations.</li><li>Support logistics, procurement, and scheduling activities.</li><li>Identify process improvements and contribute to operational efficiency.</li><li>Preparing Monthly Man-Hour Report</li><li>Managing and maintaining project-related documents in electronic format-organize including contracts, budget sheets, man-hour sheets, FSR, QCD reports, and checklists.</li><li>Updating actual man-hours for MFO and Maintenance Project to follow up with Engineers to ensure that the work is completed within the approved/budgeted man-hours</li></ul>Requirements:<ul><li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or related field.</li><li>Minimum 2 years of experience in an operations or administrative role.</li><li>Strong organizational and multitasking skills.</li><li>Excellent communication and interpersonal abilities.</li><li>Proficiency in MS Office and ERP systems.</li><li>Ability to work independently and in a team environment.</li></ul>Preferred Qualifications:<ul><li>Experience in construction, engineering, or facility management sectors.</li><li>Familiarity with project coordination and reporting tools.</li><li>Immediate availability is a plus</li><li>With valid transferrable QID or NOC</li></ul>How to Apply:Send your updated CV to recruitment@naffco.com or najergubat.hh@outlook.com with the subject line: &ldquo;Application &ndash; Operations Coordinator&rdquo;Job Type: Full-time

Operations Coordinator

ECCO Gulf Majorel Qatar

<div><h2 class="jobSectionHeader">Position Summary</h2>

The operations Coordinator is responsible for supporting and coordinating the day-to-day operational activities of the Contact Centre. The role ensures the contact centre operates efficiently, meets service level targets, and delivers a high standard of citizen/customer service in line with the Ministry&rsquo;s objectives. The coordinator acts as the bridge between frontline agents, supervisory management and supporting functions (e.g., workforce planning, quality assurance, IT, training).
<h2 class="jobSectionHeader">
Key Responsibilities</h2>
<ul>
<li>Monitor and coordinate the contact centre workflows: call volumes, email/chat enquiries, service level agreements (SLAs), agent schedules and shift adherence.
</li>
<li>Support the forecasting and scheduling of agents, in coordination with workforce planning, to meet required staffing levels and minimise idle time or over-utilisation.
</li>
<li>Track, collect and analyse operational data (e.g., call volumes, average handle time, abandon rate, first-contact resolution) and prepare regular reports for management with actionable insights.
</li>
<li>Assist in the revision and implementation of standard operating procedures (SOPs), process flows and contact centre policies to improve efficiency and quality of service.
</li>
<li>Provide operational support to team leads and agents: respond to escalations, assist with real-time monitoring (e.g., queue statuses, service-level breaches), and ensure escalation protocols are followed.
</li>
<li>Liaise with other departments (IT, training, quality, CRM/system support) to ensure that tools, systems and resources used by the contact centre are functioning correctly and are optimised.
</li>
<li>Contribute to quality assurance and continuous improvement initiatives: review agent performance metrics, identify training needs, highlight process gaps and propose solutions.
</li>
<li>Maintain and update operational documentation, logs and dashboards; ensure accuracy and timeliness of data.
</li>
<li>Ensure compliance with relevant guidelines, regulations and confidentiality requirements (particularly given the public sector / governmental environment).
</li>
<li>Support ad-hoc projects related to contact centre enhancements (e.g., new channel integration, self-service implementation, automation) as required by the Ministry.
</li>
</ul>Minimum Requirements:
<ul>
<li>Bachelor&rsquo;s degree in business administration, Management, Communications, or related field.
</li>
<li>3-5 years of experience in a contact centre operations role (public sector or large service organisation preferred).
</li>
<li>Experience working with operational metrics, dashboards and reporting.
</li>
<li>Strong knowledge of contact centre systems and tools (e.g., CRM, telephony, workforce management software) is an advantage.</li></ul></div>

ECCO Gulf WLL

<div>
 Position Summary
 
 
 The operations Coordinator is responsible for supporting and coordinating the day-to-day operational activities of the Contact Centre. The role ensures the contact centre operates efficiently, meets service level targets, and delivers a high standard of citizen/customer service in line with the Ministry&rsquo;s objectives. The coordinator acts as the bridge between frontline agents, supervisory management and supporting functions (e.g., workforce planning, quality assurance, IT, training).
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Monitor and coordinate the contact centre workflows: call volumes, email/chat enquiries, service level agreements (SLAs), agent schedules and shift adherence.
 </li>
 <li>
 Support the forecasting and scheduling of agents, in coordination with workforce planning, to meet required staffing levels and minimise idle time or over-utilisation.
 </li>
 <li>
 Track, collect and analyse operational data (e.g., call volumes, average handle time, abandon rate, first-contact resolution) and prepare regular reports for management with actionable insights.
 </li>
 <li>
 Assist in the revision and implementation of standard operating procedures (SOPs), process flows and contact centre policies to improve efficiency and quality of service.
 </li>
 <li>
 Provide operational support to team leads and agents: respond to escalations, assist with real-time monitoring (e.g., queue statuses, service-level breaches), and ensure escalation protocols are followed.
 </li>
 <li>
 Liaise with other departments (IT, training, quality, CRM/system support) to ensure that tools, systems and resources used by the contact centre are functioning correctly and are optimised.
 </li>
 <li>
 Contribute to quality assurance and continuous improvement initiatives: review agent performance metrics, identify training needs, highlight process gaps and propose solutions.
 </li>
 <li>
 Maintain and update operational documentation, logs and dashboards; ensure accuracy and timeliness of data.
 </li>
 <li>
 Ensure compliance with relevant guidelines, regulations and confidentiality requirements (particularly given the public sector / governmental environment).
 </li>
 <li>
 Support ad-hoc projects related to contact centre enhancements (e.g., new channel integration, self-service implementation, automation) as required by the Ministry.
 
 
 </li>
 </ul>
 
 Minimum Requirements:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Management, Communications, or related field.
 </li>
 <li>
 3-5 years of experience in a contact centre operations role (public sector or large service organisation preferred).
 </li>
 <li>
 Experience working with operational metrics, dashboards and reporting.
 </li>
 <li>
 Strong knowledge of contact centre systems and tools (e.g., CRM, telephony, workforce management software) is an advantage.
 </li>
 </ul>
</div>

Al Adyat consultancy

General RoleActs as the central point of coordination for executive-level operations, ensuring smooth execution of strategic initiatives and high-level administrative tasks.Key Responsibilities&middot; Manage executive schedules, meetings, and communications.&middot; Coordinate cross-functional activities and ensure timely execution of executive directives.&middot; Support the preparation of executive reports, presentations, and documentation.&middot; Liaise with internal and external stakeholders on behalf of departments&rsquo; senior executives.&middot; Ensure confidentiality and accuracy in all executive operations.Required Experience&middot; Minimum 8+ years of experience in executive support or operations coordination, including at least 3 years in a governmental role within the State of Qatar.&middot; Strong organizational and communication skills with experience in high-level stakeholder engagement.Bilingual proficiency (Arabic and English) is a mustJob Type: Full-timePay: QAR10,000.00 - QAR15,000.00 per monthEducation:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>governmental role within the State of Qatar: 3 years (Required)</li><li>executive support or operations coordination: 8 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>

Executive Operations Coordinator

Swan Global WLL

SIMOPS CoordinatorMesaieed Onshore Project (Oil &amp; Gas / Industrial) Location: Mesaieed Contract Duration: 6 Months (Extendable)Working Hours : 10 Hrs/ 6 days Years of experience 5-10 years in Oil &amp; Gas Sector.Job Type: ContractContract length: 6 monthsJob Type: Contract Contract length: 6 monthsApplication Question(s):<ul><li>Are you on freelance visa?</li><li>How many years oil and gas experience</li></ul>

SIMOPS Coordinator

Shine on trading and contracting

Job Summary: As the Rider Operations Coordinator, you will be responsible for managing the daily operations of the rides and attractions within our children's park. Your role will involve ensuring that all rides are safe, well-maintained, and operated efficiently to maximize visitor enjoyment and satisfaction. Additionally, you will supervise ride attendants and coordinate with park management to uphold safety standards and enhance the guest experience.Key Responsibilities:<ul><li>Oversee the daily operations of all rides and attractions, ensuring they are maintained and operated according to safety regulations and guidelines.</li><li>Train, supervise, and schedule ride attendants to provide excellent guest service and ensure adherence to safety protocols.</li><li>Monitor and evaluate ride performance and guest feedback, implementing improvements as necessary.</li><li>Conduct regular safety inspections and maintenance checks of rides, coordinating with maintenance staff to address any issues promptly.</li><li>Develop and conduct safety training sessions for ride staff, emphasizing emergency procedures and guest interaction.</li><li>Maintain accurate records of ride operations, including maintenance logs, incident reports, and attendance statistics.</li><li>Collaborate with park management on promotional activities, special events, and ride scheduling.</li><li>Engage with guests, addressing inquiries and concerns to enhance the overall visitor experience.</li><li>Assist in developing and implementing policies and procedures related to ride operations and guest safety.</li></ul>Qualifications:<ul><li>High school diploma or equivalent; additional education in management or park operations is a plus.</li><li>Prior experience in operational management, ride operations, or similar roles in an amusement park or recreational environment preferred.</li><li>Strong leadership and team management skills with the ability to motivate and inspire staff.</li><li>Excellent communication and interpersonal skills.</li><li>Knowledge of safety regulations and standards related to amusement rides.</li><li>Ability to work in a fast-paced environment with a flexible schedule, including weekends and holidays.</li><li>Strong problem-solving skills and a proactive approach to addressing challenges.</li></ul>Job Types: Temporary, Contract Contract length: 6 months

Riders Operator

Seaworks Co

We&rsquo;re Hiring: Marine Crewing Coordinator (Full-time)Join our team and manage all aspects of crew recruitment, mobilization, and compliance for marine/offshore operations. The role involves sourcing qualified personnel, verifying certifications, arranging travel, and ensuring smooth workforce management.Requirements:<ul><li>2&ndash;3 years&rsquo; proven experience as a Crewing Coordinator (marine/offshore).</li><li>Strong knowledge of STCW, flag state, and client compliance.</li><li>Proficiency in MS Office and HR/Crewing software.</li><li>Excellent organizational and communication skills; able to perform under pressure.</li></ul>If you&rsquo;re detail-oriented and thrive in a fast-paced environment, we&rsquo;d love to hear from you!Please send your CV : hebil@seaworks.netJob Type: Full-timePay: QAR4,000.00 - QAR5,000.00 per month

Marine Crewing Co-Ordinator

Explore 1213+ Operations coordinator in Doha Qatar Cambridge Curriculum Jobs In Doha Qatar Cambridge Curriculum Jobs In Doha Qatar this November. Find roles across top companies and apply now to boost your career.

1213 operations coordinator jobs IN Doha Qatar Cambridge Curriculum Jobs In Doha Qatar Cambridge Curriculum Jobs In Doha Qatar

Operations Coordinator

Operations Coordinator

Operations Coordinator

Executive Operations Coordinator

SIMOPS Coordinator

Riders Operator

Marine Crewing Co-Ordinator