operations executive

director of it operations Jobs in Islamabad

director of it operations

operations coordinator

operations director

Taraki

<div>
 
 Job Description:
 
 
 
 The Operations Lead will be responsible for overseeing the day-to-day operations, ensuring the efficient functioning of various departments, and driving strategic initiatives. Handle the entire customer service
 
 
 of the companies B2C operations, answering customer questions, following up with returns, and exchanges.Working directly with the Chicago warehouse, printing shipping labels daily, or helping set up an automated label printing system across Shopify and TikTok. Check all sales platforms 5 days a week to make sure all operations are
 
 
 running smoothly.
 
 
 
 Responsibilities:
 
 
 
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 Develop and implement operational strategies aligned with the company's goals.
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 Oversee daily operations of the company such as production, logistics, and service delivery.
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 Collaborate with department heads to ensure smooth operations across all functions.
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 Analyze operational performance and devise improvement strategies.
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 Prepare operational reports and introduce innovative solutions to optimize processes.
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 Manage budgets, forecasts, and financial planning.
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 Ensure compliance with regulatory requirements and company policies.
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 Drive process improvement with a focus on cost reduction and quality enhancement.
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 Lead, mentor, and motivate a high-performing managerial team.
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 Foster a positive and proactive workplace culture.
 
 
 
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 Requirements:
 
 
 
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 Proven experience of 6-10 years in operations management or similar roles.
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 Strong organizational and leadership abilities.
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 Excellent interpersonal and communication skills.
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 Strategic thinker with problem-solving aptitude.
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 Familiarity with business functions such as HR, finance, marketing, etc.
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 Experience in budget and financial planning.
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 Strong analytical and decision-making skills.
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 Ability to work in a hybrid setting, managing both office-based and remote teams.
 
 
 
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 Qualifications:
 
 
 
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 Bachelors degree in Business Administration, Operations Management, or a related field. A master's degree is preferred.
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 Experience in a leadership role within a similar industry.
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 Proficiency with operations management software and tools.
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 Demonstrated ability to handle multiple tasks and stakeholders efficiently.
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 Excellent time management skills and ability to prioritize work.
 
 
 
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 Work Environment:
 
 
 
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 This is a full-time position with a hybrid work setting, combining remote work flexibility and office presence as needed.
 
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</div>

Operations Lead - Work Together

S Ventures

<ul><li>Communicating with upper management to develop strategic operations goals.</li><li>Developing strategic long-range plans to achieve strategic objectives.</li><li>Creating and managing the organization&rsquo;s fiscal operating and capital budget and expenses.</li><li>Monitoring operational performance of both internal and external service providers.</li><li>Monitoring facility condition and environmental performance and recommending or approving funding levels and spending plans.</li><li>Providing a workplace setting that is conducive to productive work.</li><li>Monitoring occupant satisfaction.</li><li>Monitoring construction and renovation projects.</li><li>Monitoring performance metrics.</li><li>Receiving and responding to approvals and notifications.</li></ul>Job Type: Full-timeWork Location: In person

Operations Executive

HRPSP - Your Strategic HR Partner

Job Opportunity &mdash; Executive (FTTH Operations)Location: Islamabad Salary Range: PKR 60,000 &ndash; 80,000Responsibilities:<ul><li>Support FTTH deployment, field operations &amp; quality checks.</li><li>Conduct site surveys, testing, and documentation.</li><li>Assist in troubleshooting fiber issues.</li><li>Maintain operational reports.</li></ul>Requirements:<ul><li>Minimum 16 years of education (Electrical/Electronics/Telecom).</li><li>2&ndash;5 years FTTH experience.</li><li>Good understanding of splicing, OTDR testing &amp; ODN layout.</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs80,000.00 per monthWork Location: In person

Executive (FTTH Operations)

LMKR

<div>
 
 
 Job Summary:
 
 
 
 The Business Operations Executive will act as the central coordination point across all internal departments to ensure seamless business operations. This role supports both direct and partner sales and manages end-to-end processes including quotations, orders, invoicing, and payment follow-ups. The position requires strong organizational skills, attention to detail, and the ability to work cross-functionally to maintain operational efficiency and enhance customer experience.
 
 
 
 
 
 
 Job Responsibilities:
 
 
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 Coordinate with internal teams including Sales, Finance, Legal, Marketing, Customer Support, Product, and Service Delivery to ensure smooth execution of business operations.
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 Quotation management, order processing, and documentation in line with company policies.
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 Invoice generation and validation, ensuring compliance with contractual terms and accuracy.
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 Track and follow up on payments, working closely with Finance and communicating with customers and partners as needed.
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 Act as a liaison to resolve operational bottlenecks and escalate issues promptly.
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 Maintain accurate records of quotations, orders, invoices, and payment status.
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 Prepare and deliver periodic reports on operational performance and KPIs to management.
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 Support continuous improvement initiatives to enhance operational workflows and customer experience.
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 Required Skills:
 
 
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 Bachelor&rsquo;s degree in Business Administration, Finance, or related field.
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 2&ndash;4 years of experience in business operations, sales support, or order management.
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 Strong knowledge of MS Office and ERP systems (Dynamics 365 experience is a plus).
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 Excellent communication and coordination skills across multiple departments.
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 Attention to Detail: Ensures accuracy in documentation and reporting.
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 Problem-Solving: Quickly identifies and resolves operational issues.
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 Collaboration: Works effectively with cross-functional teams.
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 Time Management: Handles multiple tasks and deadlines efficiently.
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 Customer Orientation: Maintains a focus on delivering excellent service.
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 Experience:
 
 
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 Minimum: 2-3 years
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 Preferred: 4 years
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 Education/Qualification
 
 
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 Minimum: Bachelor&rsquo;s degree in Business Administration, Finance, or related field.
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 Preferred: Master&rsquo;s degree in Business Administration, Finance, or related field.
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 Location
 
 
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 Islamabad
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Business Operations Executive

DAVIS PHARMACEUTICALS PVT LTD

Job Summary:We are looking for a highly experienced and dynamic professional to lead our Distribution &amp; Logistics Operations. The ideal candidate should have strong expertise in pharmaceutical distribution management, regulatory compliance, nationwide logistics operations, as well as experience in inventory management, recoveries, and handling inwards and outwards operations.Key Responsibilities:<ul><li>Lead and manage nationwide Distribution &amp; Logistics Operations, ensuring timely and accurate delivery of pharmaceutical products.</li><li>Ensure compliance with GMP, GDP, and all regulatory and quality standards.</li><li>Oversee inventory management, including stock reconciliation, inwards, outwards, and recoveries.</li><li>Manage warehousing operations, ensuring proper storage, handling, and movement of pharmaceutical products.</li><li>Develop strategies to optimize logistics efficiency, reduce costs, and improve service levels.</li><li>Coordinate with Production, QA/QC, Sales, and Finance to ensure smooth operations.</li><li>Build and maintain relationships with transporters, vendors, and third-party logistics providers.</li><li>Monitor key performance indicators (KPIs) and implement corrective measures as needed.</li><li>Lead, mentor, and supervise the distribution, logistics, and warehouse teams.</li><li>Maintain proper documentation of stock movements, dispatch records, and recoveries.</li></ul>Requirements:<ul><li>Bachelor&rsquo;s/Master&rsquo;s in Supply Chain, Logistics, Pharmacy, Business, or related field.</li><li>7&ndash;10 years&rsquo; experience in pharmaceutical distribution, logistics, inventory management, and recoveries.</li><li>Strong knowledge of GMP, GDP, and regulatory compliance.</li><li>Proven leadership, team management, and coordination skills.</li><li>Experience with inwards/outwards operations and ERP/WMS systems.</li><li>Excellent communication, problem-solving, and process improvement abilities.</li></ul>Why Join Us:<ul><li>Competitive salary and benefits.</li><li>Professional and stable working environment.</li><li>Opportunity to lead and shape the company&rsquo;s distribution strategy.</li></ul>How to Apply:Interested candidates are encouraged to apply through Indeed by submitting their updated CV or WhatsApp on +92 335 5131356. Only shortlisted candidates will be contactedJob Type: Full-timeWork Location: In person

Head of Distribution & Logistic Operations

Circles

<div>
 
 
 About Us
 
 
 
 Founded in 2014,&nbsp;Circles is a global technology company reimagining the telco industry with its innovative SaaS platform, empowering telco operators worldwide to effortlessly launch innovative digital brands or refresh existing ones, accelerating their transformation into techcos.
 
 
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 Today, Circles partners with leading telco operators across multiple countries and continents, including KDDI Corporation, Etisalat Group (e&amp;), AT&amp;T, and Telkomsel, creating blueprints for future telco and digital experiences enjoyed by millions of consumers globally.
 
 
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 Besides its SaaS business, Circles operates three other distinct businesses:
 
 
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 Circles.Life: A wholly-owned digital lifestyle telco brand based in Singapore, Circles.Life is powered by Circles&rsquo; SaaS platform and pioneering go-to-market strategies. It is the digital market leader in Singapore and has won numerous awards for marketing, customer service, and innovative product offerings beyond connectivity.
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 Circles Aspire: A global provider of Communications Platform-as-a-Service (CPaaS) solutions. Its cloud-based Experience Cloud platform enables enterprises, service providers and developers to deliver and scale mobile, messaging, IoT, and connectivity services worldwide.
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 &nbsp;
 
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 Jetpac: Specializing in travel tech solutions, Jetpac provides seamless eSIM roaming for over 200 destinations and innovative travel lifestyle products, redefining connectivity for digital travelers. Jetpac was awarded Travel eSIM of the Year.
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 Circles is backed by renowned global investors, including Peak XV Partners (formerly Sequoia), Warburg Pincus, Founders Fund, and EDBI (the investment arm of the Singapore Economic Development Board), with a track record of backing industry challengers.
 
 
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 About the Role
 
 
 
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 We are seeking a results-driven, customer-obsessed leader to build and scale the Customer Service &amp; Operations function for a newly launching digital telco brand in the MENA region. This is a foundational leadership role responsible for delivering exceptional customer experiences, driving operational rigor, and embedding customer-centricity into every part of the business.
 
 
 The ideal candidate brings deep experience in CX strategy, digital operations, and service design, with a proven track record of leading high-performing teams in fast-paced digital consumer or B2C telco environments.
 
 
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 What you will be doing
 
 
 
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 Lead end-to-end Customer Operations:
 
 
 Oversee the full customer lifecycle, from onboarding to issue resolution, ensuring every customer touchpoint is optimized for speed, simplicity, and satisfaction.
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 Design and scale service models:
 
 
 Design scalable, digital-first service operations leveraging chatbots, AI-assisted support tools, self-service journeys, and CRM platforms to reduce customer friction and increase resolution rates.
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 Deliver on key customer metrics:
 
 
 Drive measurable improvements in CSAT, NPS, TAT, first-contact resolution and other customer metrics, ensuring alignment with business KPIs / OKRs
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 Operational transformation:
 
 
 Collaborate with the Circles Digital Advisory &amp; Support Services (&ldquo;DASS&rdquo;) Customer Services &amp; Operations teams to design and implement policies, processes and controls that improve service delivery, while management vendor performance, SLAs and compliance standards; as well as delivering on key CX transformation initiatives
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 Cross-functional collaboration:
 
 
 Collaborate closely with the country operations team to ensure seamless execution of service initiatives and customer-impacting programs
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 Build and lead a high-performing team:
 
 
 Recruit, mentor, and empower a lean, agile operations team that thrives on data, accountability and efficiency-first thinking
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 What we are looking for
 
 
 
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 15+ years of leadership experience in customer service, CX, and operations within consumer-facing (B2C) industries, such as telecom, fintech, e-commerce, or digital tech
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 Proven success leading large, distributed teams (25+ FTEs and / or BPO agents) across operational and customer support functions
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 Strong understanding of CX lifecycle management and success in improving customer satisfaction
 
 (NPS, CSAT, CES)
 
 through both strategy and execution
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 Demonstrated ability to manage complex programs, large-scale transformation projects, and third-party service/vendor ecosystems
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 Excellent stakeholder management and communication skills, with demonstrated ability to manage senior stakeholders
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 Experience designing and managing AI-enabled service journeys, automation tools, and digital support platforms strongly preferred
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 Ability to thrive in high-growth, fast-paced environments with a startup mindset strongly preferred
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 Deep operational mindset with experience in LEAN / Six Sigma or other continuous improvement frameworks strongly preferred
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 Prior experience in the MENA region and knowledge of local consumer dynamics and habits is strongly preferred
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 &nbsp;
 
 
 Circles is committed to a diverse and inclusive workplace. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, disability or age.
 
 
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 To all recruitment agencies: Circles will only acknowledge resumes shared by recruitment agencies if selected in our preferred supplier partnership program.
 
 
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 Please do not forward resumes to our jobs alias, Circles, employees or any other company location. Circles will not be held accountable for any fees related to unsolicited resumes not uploaded via our ATS.
 
</div>

Head of Customer Service & Operations, Digital Brand (MENA)

Explore 438+ Operations director in Islamabad this December. Find roles across top companies and apply now to boost your career.

438 operations director jobs IN Islamabad

Operations Lead - Work Together

Operations Lead - Work Together

Operations Executive

Executive (FTTH Operations)

Business Operations Executive

Head of Distribution & Logistic Operations

Head of Customer Service & Operations, Digital Brand (MENA)