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Savvital

<div><h1 class="jobSectionHeader">Customer Success Executive</h1>
ABOUT THE COMPANY Savvital is a forward-thinking organization that provides diversified services to small and medium-sized businesses in the international market, enabling them to build their future while benefiting from our customized solutions. Our team of educated experts are motivated individuals excited to handle tasks that add real capacity to a client's workday.
Our mission is to provide affordable solutions to growing companies through strategic task delegation. We envision creating an ecosystem that resonates with the human touch every business needs.
ABOUT THE ROLE As a Customer Success Executive at Savvital, you will be the operational engine driving client satisfaction, retention, and strategic growth. This is not a passive, standard customer support position&mdash;it is a proactive, commercially-minded, hands-on role.
We are looking for an absolute &quot;doer&quot; who can confidently run a portfolio of US-based client accounts, navigate complex business reviews, anticipate operational bottlenecks, and identify upsell or team-expansion opportunities. You must be comfortable operating with minimal handholding in a fast-paced environment.
This is a completely on-site role based at our Islamabad office, operating during US business hours to maintain close, direct collaboration with our international partners.
POSITION DETAILS
<ul><li>Department: Customer Success</li><li>
Reports To: Assistant Manager &ndash; Customer Success</li><li>
Shift Hours: US Night Shift (6:00 PM &ndash; 3:00 AM PKT to align with 6:00 AM &ndash; 3:00 PM Pacific Time)</li><li>
Location: Fully On-site (Islamabad office)</li></ul>
WHAT YOU'LL BE DOING
<ul><li>Portfolio Ownership: Serve as the primary, dedicated point of contact for assigned client accounts, building deep trust and maintaining strong executive-level relationships.</li><li>
Proactive Client Care: Monitor client usage, engagement, and operational health KPIs to spot and resolve churn risks long before they escalate.</li><li>
Business Reviews: Conduct regular check-ins and strategic business reviews to evaluate service quality, resolve friction points, and realign on client goals.</li><li>
Account Expansion: Apply a consultative, sales-driven mindset to identify and close upsell, cross-sell, and professional expansion opportunities.</li><li>
Cross-Functional Collaboration: Partner directly with Sales, Training, Operations, HR, Compliance, and IT departments to guarantee a seamless, high-quality client experience.</li><li>
Onboarding &amp; Adoption: Support the onboarding journey of new clients, driving quick system adoption and demonstrating value in the critical early stages of partnership.</li><li>
CRM Integrity: Maintain meticulous, real-time client notes, task tracking, and database records in HubSpot, Monday.com, and internal tracking sheets.</li></ul>
WHAT WE'RE LOOKING FOR
<ul><li>Experience: Minimum 2-3 years of proven experience in Customer Success, Account Management, or B2B Sales. Prior experience in outsourcing, service-based agencies, or a BPO environment is highly preferred.</li><li>
Communication: Exceptional verbal and written English communication skills. You must be completely comfortable leading strategic video calls and managing professional email correspondence.</li><li>
Negotiation &amp; Empathy: High emotional intelligence, active listening skills, and the confidence to handle objections and lead strategic business discussions.</li><li>
Task Management: A highly organized self-starter who can prioritize overlapping deadlines and run processes independently.</li><li>
Technical Proficiency: Experience with modern CRM platforms (HubSpot, Monday.com), G-Suite, MS Office 365, and project tracking tools.</li></ul>
PREFERRED QUALIFICATIONS
<ul><li>Prior experience collaborating with remote virtual teams.</li><li>
Deep familiarity with US business culture, communication standards, and executive expectations.</li><li>
A professional background in SaaS or outsourcing industries.</li></ul>
KPIs TO MEASURE SUCCESS
<ul><li>Client Retention Rate &amp; Churn Mitigation</li><li>
Closed Expansion Revenue (Upsell &amp; Team Expansion Goals)</li><li>
Client Health &amp; Net Promoter Scores (NPS)</li><li>
First Response and Resolution Times</li><li>
Onboarding Satisfaction Scores</li><li>
Strong Internal Service &amp; Product Knowledge</li></ul>
COMPENSATION &amp; BENEFITS
<ul><li>Base Salary: Market Competitive (commensurate with experience).</li><li>
Allowances: Premium Internet, Electricity, and Wellbeing allowances to support night-shift operations.</li><li>
Medical Insurance: Comprehensive health coverage.</li><li>
Performance Bonuses: Structured bonuses based on individual targets and account retention metrics.</li><li>
Annual Growth: Regular performance-based increments and clear vertical career progression.</li></ul></div>

Customer Success Executive

92 Real Estate

Role OverviewKey Responsibilities<ul><li>Act as the first point of contact for customers, ensuring that all required visa documents align with the respective mission checklist and informing applicants of any missing items.</li><li>Strictly adhere to the visa application submission process as per the VAF (Visa Application Form) and training guidelines.</li><li>Contribute to achieving and exceeding business revenue targets.</li><li>Ensure completion of all assigned trainings for both self and team members.</li><li>Organize, arrange, and complete documents according to the mission&rsquo;s checklist requirements.</li><li>Promote and upsell Value Added Services (VAS).</li><li>Verify that correct barcodes are properly affixed to passports and related documents.</li><li>Clearly communicate visa fees, service charges, and VAS charges payable in PKR or other accepted currencies.</li><li>Guide applicants through the complete service flow (e.g., form filling, document verification, biometrics).</li><li>Submit Submission Officer (SO) tally reports to the Quality Check (QC) team in a timely manner.</li><li>Ensure vignette room staff process and paste incoming shipments on the same day while maintaining service standards.</li><li>Maintain zero safety incidents within operations.</li><li>Ensure applications are submitted within the defined turnaround time (TAT).</li><li>Maintain complete accuracy in data entry and documentation without errors.</li><li>Deliver high levels of customer satisfaction.</li><li>Ensure all operations comply with established policies and procedures.</li></ul>Biometrics Executive Responsibilities<ul><li>Provide professional and courteous customer service by promptly greeting and assisting applicants.</li><li>Verify applicant identity against passport details to prevent impersonation.</li><li>Confirm that fees have been paid and validate the cashier&rsquo;s stamp on the ICR (Income cum Receipt) slip.</li><li>Stamp &ldquo;Biometrics Done&rdquo; on the ICR and provide a copy to the applicant.</li></ul>Quality Check and Back-End Executive Responsibilities<ul><li>Manage live backend operations including quality checks, data entry, QC verification, scanning, uploading, and CD burning.</li><li>Collect applications from biometric booths on an hourly basis.</li><li>Review applications against mission checklists, ensuring required documents are attached and unnecessary ones are not included.</li><li>Verify that documents are properly arranged according to mission requirements.</li><li>Follow all mission-specific backend procedures accurately.</li><li>Ensure all documents are scanned completely and correctly as per guidelines.</li></ul>Indicative KRAs / Budgetary and Revenue Responsibilities<ul><li>Meet productivity targets as defined in team KPIs.</li><li>Achieve customer satisfaction goals and minimize complaints as per KPI standards.</li><li>Maintain adherence to turnaround time (TAT) targets.</li><li>Attend and complete all training programs scheduled by the Management .</li><li>Monitor and reduce errors by maintaining an error log.</li><li>Update and track productivity and VAS conversion metrics daily.</li><li>Achieve all assigned KPI targets consistently.</li><li>Ensure required customer surveys are completed and targets are met.</li></ul>Key Interactions Within &amp; Outside Gerry's Visa<ul><li>Applicants</li><li>Head of Operations</li><li>Vendors</li><li>Regional Manager</li><li>Internal Gerry&rsquo;s Visa Employees</li><li>IT &amp; HR Department</li><li>Logistics Team</li><li>VFS Global</li><li>Auditors</li></ul>Competencies / Personal AttributesOrganizational Competencies<ul><li>Quality and Service Orientation</li><li>Teamwork and Collaboration</li><li>Diversity Sensitivity</li><li>Personal and Professional Development</li><li>Result-Oriented Approach</li><li>Communication Skills</li><li>Networking</li><li>Leadership</li></ul>Functional Competencies<ul><li>Strong English communication skills (verbal and written)</li><li>People management abilities</li><li>Problem-solving and multitasking skills</li><li>Self-motivated and self-driven attitude</li><li>Effective time management</li></ul>Experience &amp; Skills<ul><li>Prior experience in customer service is preferred</li><li>Basic computer knowledge</li><li>Proficiency in MS Office with good typing speed</li><li>Ability to handle customer queries and complaints effectively</li><li>Capability to improve processes and enhance productivity and cost efficiency</li></ul>Education &amp; Qualifications<ul><li>Preferred: Graduate or equivalent qualification</li></ul>Pay: Rs20,000.00 - Rs25,000.00 per monthApplication Question(s):<ul><li>Are you okay wearing uniform ? </li><li>Are you Graduated ? </li></ul>Work Location: In person

Customer Experience Representative Intership

Jamil Sweets

<ul><li>Oversee daily hotel operations to guarantee an outstanding guest experience and smooth service delivery.</li><li>Manage a team of 15 staff members, providing leadership, training, and performance evaluations to maintain high productivity and morale.</li><li>Coordinate and optimize online booking channels such as Airbnb, Expedia, and Booking.com to increase hotel revenue and occupancy rates.</li><li>Develop and implement customer relationship management strategies including guest feedback collection and resolution to enhance guest satisfaction and loyalty.</li><li>Ensure compliance with health and safety regulations through regular risk assessments and staff training programs.</li><li>Prepare and manage emergency response plans to promptly address any crises, ensuring the safety and security of guests and employees.</li><li>Build and maintain strong relationships with corporate clients and business partners to support business development and marketing efforts.</li><li>Monitor financial performance including budgeting, expenses, and revenue generation, striving for profitability and cost efficiency.</li><li>Coordinate maintenance and housekeeping activities to maintain excellent hotel standards and address issues promptly.</li><li>Stay updated with hospitality industry trends and regulations to keep the hotel competitive and compliant.</li><li>Conduct regular staff meetings to communicate goals, updates, and address operational challenges effectively.</li></ul>Pay: From Rs90,000.00 per monthAbility to commute/relocate:<ul><li>Islamabad: Reliably commute or willing to relocate with an employer-provided relocation package (Required)</li></ul>Application Question(s):<ul><li>Have you already worked in same capacity for at least 4 to 5 years?</li><li>Have you operationally and administratively managed any executive suite/accommodation before?</li></ul>Education:<ul><li>Bachelor's (Required)</li></ul>Experience:<ul><li>Hotel Management: 5 years (Required)</li></ul>Willingness to travel:<ul><li>25% (Required)</li></ul>Work Location: In person

Hotel Manager ( ZAR Suites Murree)

Kingdom Trip

OPERVANT LLC is a U.S.-based operations support and workforce solutions company providing customer support, call center services, administrative support, recruiting, healthcare support, staffing, and back-office operations.We are searching for a professional and motivated Business Development Executive - Bidding &amp; Proposals to join our growing team. The ideal candidate should have strong English communication skills, excellent research ability, proposal writing experience, and the confidence to identify business opportunities through government contracting platforms, subcontracting channels, LinkedIn, and outreach campaigns.KEY RESPONSIBILITIES<ul><li>Search and identify opportunities on , state procurement portals, and government contracting platforms</li><li>Research and pursue subcontracting opportunities with large government contractors</li><li>Prepare and submit proposals, capability statements, and bid packages</li><li>Conduct outreach to prime contractors, healthcare organizations, staffing firms, corporate clients, and procurement teams</li><li>Generate leads through LinkedIn, email campaigns, and business development efforts</li><li>Build relationships with procurement departments, contracting officers, and decision-makers</li><li>Track RFPs, RFQs, RFIs, and commercial opportunities</li><li>Maintain a pipeline of opportunities and provide weekly progress reports</li><li>Coordinate with management regarding pricing, proposals, and contract requirements</li></ul>REQUIREMENTS<ul><li>Excellent written and spoken English</li><li>Experience in bidding, proposal writing, business development, lead generation, or government contracting</li><li>Familiarity with , LinkedIn, Upwork, Freelancer, Bark, or similar platforms is preferred</li><li>Strong research, communication, negotiation, and follow-up skills</li><li>Ability to work independently and achieve targets</li><li>Professional attitude, punctuality, and willingness to learn</li><li>Must be comfortable working in a hybrid role in Islamabad/Rawalpindi</li></ul>PREFERRED EXPERIENCE<ul><li>Government contracts and procurement</li><li>Federal, state, or local contracting opportunities</li><li>Staffing, healthcare support, call center, or administrative support services</li><li>Prime contractor and subcontractor relationship development</li><li>Proposal writing, capability statement preparation, and bid submissions</li></ul>COMPENSATION AND BENEFITS<ul><li>Starting salary from PKR 50,000 per month</li><li>Performance-based incentives</li><li>Growth opportunity within a U.S.-based company</li><li>Professional training and support</li><li>Opportunity to grow into a Business Development Manager role</li></ul>INTERVIEW PROCESSThe first round interview will be conducted on Zoom. Camera on is mandatory for the interview. Only serious candidates who meet the requirements should applyJoin OPERVANT and build a long-term career with a growing U.S.-based operations support and workforce solutions company focused on growth, performance, professionalism, and excellence.Pay: Rs45,000.00 - Rs50,000.00 per monthApplication Question(s):<ul><li> Do you have experience in bidding, proposals, lead generation, or business development?</li><li> Have you used SAM.gov, LinkedIn, Upwork, Freelancer, Bark, or similar platforms?</li><li> Are you available for a hybrid role in Islamabad/Rawalpindi?</li><li> Rate your English communication skills from 1 to 10.</li><li> Are you comfortable working with a U.S.-based company and professional reporting requirements?</li></ul>Work Location: Hybrid remote in Islamabad

Business Development Executive - Bidding & Proposals

Bigzone FZ LLC

Business Development Executive (BDE) Intern (with PPO)Basic Information<ul><li>Position Type: 60-Day Internship (Unpaid Training Period)</li><li>Career Pathway: Direct transition to permanent, Full-Time employment upon successful completion</li><li>Work Model: Hybrid (Flexible office &amp; remote schedule)</li><li>Target Candidates: Female professionals, final-year students, or fresh graduates looking to kickstart their sales careers</li><li>Full-Time Starting Compensation: 41,000 Basic Salary + Uncapped Commissions &amp; Performance Bonuses</li></ul>Role OverviewOur company is seeking a motivated, growth-oriented female Business Development Executive (BDE) Intern to join our team for a 60-day hybrid program. This internship acts as a fast-track training pipeline for permanent placement. High-performing individuals who meet their learning objectives during this 60-day unpaid period will receive a Pre-Placement Offer (PPO) for a permanent, full-time hybrid role starting at a stable base salary of 41,000, with competitive commission overrides and recurring performance bonuses.Key Responsibilities (During 60-Day Internship)<ul><li>Lead Generation: Source and screen potential corporate clients using professional networks like LinkedIn.</li><li>Market Mapping: Research competitor offerings and evaluate current market shifts to target new industries.</li><li>Outreach Execution: Draft tailored introduction pitches and connect with decision-makers via email or messaging.</li><li>Funnel Management: Learn to document, track, and optimize customer pipelines using industry-standard CRM dashboards.</li><li>Strategic Reviews: Coordinate with the management team during scheduled hybrid in-office days to streamline outbound strategy. [1, 2, 3]</li></ul>Candidate Requirements<ul><li>Education: Currently enrolled in or a recent graduate of a Bachelor's program (Business Administration, Marketing, Communication, or relevant domains are preferred).</li><li>Skills: Strong communication skills with an articulate, confident telephone and written demeanor.</li><li>Software Literacy: Basic familiarity with MS Office Suite or Google Workspace ecosystem.</li><li>Availability: Ready to actively engage in the 60-day hybrid routine with the clear goal of moving into full-time employment.</li></ul>What We Offer<ul><li>Assured Job Offer: Immediate corporate full-time conversion with a 41,000 baseline salary upon completing performance parameters.</li><li>Uncapped Earning Structure: Eligibility for lucrative milestone bonuses, closed-deal commissions, and competitive incentives.</li><li>Executive Mentorship: One-on-one professional grooming directly from seasoned commercial leadership.</li><li>Flexible Hybrid Work: Continued access to remote-work options to protect work-life balance.</li><li>Credentials: Official corporate Internship Certificate and a strong formal Letter of Recommendation upon request</li></ul>Pay: Rs40,000.00 - Rs41,000.00 per monthWork Location: Hybrid remote in Islamabad

Business Development Executive Intern (Women Empowerment Initiative)

Nutrifactor Laboratories (Pvt) Limited

Nutrifactor is currently seeking a highly skilled and dynamic individual to join our team in the role of &quot;Sales Executive&quot; based in Islamabad. If you have a passion for sales, exceptional communication skills, and a results-driven approach, we invite you to apply.Qualification: Minimum GraduationExperience: Minimum 1 Year in Pharmaceutical industryResponsibilities:<ul><li>Conduct market research to identify selling possibilities and evaluate customer needs</li><li>Create frequent reviews and reports with sales and financial data</li><li>Ensure the availability of stock for sales and demonstrations</li><li>Negotiate/close deals and handle complaints or objections</li><li>Collaborate with team members to achieve better results</li><li>Gather feedback from customers or prospects and share it with internal teams</li></ul>Requirements and skills:<ul><li>Proven experience as a Sales Executive or relevant role</li><li>Proficiency in English</li><li>Thorough understanding of marketing and negotiating techniques</li><li>Fast learner with and passion for sales</li><li>Self-motivated with a results-driven approach</li><li>Need Male candidates only</li></ul>Note: Preference would be given to Nutritionist/PharmacistJob Type: Full-timeWork Location: In person

Sales Executive

Iberianz

Business Development Executive<ul><li>Location: Islamabad</li><li>Job Type: Full-Time (On-Site)</li><li>Work Days: Monday to Friday</li><li>Working Hours: 10:00 AM &ndash; 7:00 PM</li></ul>Role OverviewWe are looking for a motivated and results-driven Business Development Executive to drive client acquisition, expand market presence, and contribute directly to business growth.The ideal candidate will be responsible for generating new business opportunities through freelance marketplaces, LinkedIn outreach, and direct B2B sales efforts. This role involves managing the complete sales cycle, from prospecting and proposal writing to closing deals and nurturing long-term client relationships.Key ResponsibilitiesFreelance Platforms &amp; Proposal Management<ul><li>Identify and bid on relevant projects across Upwork, Guru, PeoplePerHour, Toptal, and other freelance platforms.</li><li>Create customized, high-converting proposals and presentations.</li><li>Track opportunities and maintain a healthy sales pipeline.</li></ul>LinkedIn Outreach &amp; Lead Generation<ul><li>Execute targeted LinkedIn outreach campaigns to connect with decision-makers.</li><li>Build and maintain a strong professional presence online.</li><li>Generate qualified leads through LinkedIn Sales Navigator and other prospecting tools.</li></ul>B2B Sales &amp; Business Development<ul><li>Identify and pursue startup and enterprise clients globally.</li><li>Conduct outbound sales through cold emails, networking, and direct outreach.</li><li>Manage the complete sales process from lead qualification to contract closure.</li></ul>Account Management<ul><li>Onboard new clients and maintain strong client relationships.</li><li>Understand client needs and identify opportunities for upselling and cross-selling.</li><li>Ensure client satisfaction and long-term retention.</li></ul>Strategic Growth Initiatives<ul><li>Collaborate with technical teams to align client requirements with delivery capabilities.</li><li>Contribute to business growth strategies and revenue targets.</li><li>Monitor industry trends and identify emerging opportunities within blockchain, fintech, and Web3 sectors.</li></ul>Required Qualifications<ul><li>Bachelor&rsquo;s degree in Business Administration, Marketing, Sales, or a related field, or equivalent practical experience.</li><li>Proven experience in Business Development, Lead Generation, or B2B Sales.</li><li>Demonstrated success in winning projects through Upwork or other freelance marketplaces.</li><li>Experience with LinkedIn outreach, prospecting, and lead generation strategies.</li><li>Strong communication, negotiation, and presentation skills.</li><li>Excellent proposal writing and client engagement abilities.</li><li>Self-motivated, target-oriented, and capable of working independently.</li><li>Strong analytical and problem-solving skills.</li></ul>Preferred Qualifications<ul><li>Experience working in software development, technology services, SaaS, blockchain, fintech, or Web3 industries.</li><li>Familiarity with tools such as Apollo, Hunter, LinkedIn Sales Navigator, HubSpot, or CRM platforms.</li><li>Understanding of blockchain technology, cryptocurrencies, smart contracts, DeFi, and Web3 ecosystems.</li></ul>Experience Level<ul><li>2&ndash;4 years of experience in Business Development, B2B Sales, Lead Generation, or Client Acquisition preferred.</li></ul>Work ArrangementThis is a full-time, fully on-site opportunity based in Gulberg Greens, Islamabad.Pay: Rs80,000.00 - Rs100,000.00 per monthExperience:<ul><li> Upwork, LinkedIn : 2 years (Preferred)</li></ul>Work Location: In person

Business Development Executive

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