mitigations operations coordinator Jobs in San Francisco

mitigations operations coordinator

operations

Brighterway

<div>
 
 About The Role
 
 
 
 Brighterway is a VC-backed startup (Y Combinator S24) building AI-powered medical record review tools for the workers&rsquo; compensation ecosystem. We process 10M+ pages of medical records per month and are scaling rapidly across national claims organizations.
 
 
 We&rsquo;re hiring an Operations Generalist who thrives in fast-moving environments. Someone who can take ambiguous operational challenges, design a solution, and implement it end-to-end in days &mdash; not weeks.
 
 
 This role is a fit for someone who enjoys founder-style autonomy, speaking directly with customers and vendors, and building processes from a blank slate. You&rsquo;ll work closely with the CEO on initiatives spanning client delivery, process optimization, vendor management, and cross-functional execution.
 
 
 What You&rsquo;ll Do
 
 
 <ul>
 <li>
 Lead day-to-day quality control operations to ensure accurate, timely delivery of cases across multiple clients and teams.
 </li>
 <li>
 Manage vendor relationships and communications, including finance, payroll, and tax partners.
 </li>
 <li>
 Support go-to-market execution, including conference strategy, booth coordination, and sales collateral preparation.
 </li>
 <li>
 Collaborate with engineering teams to test and roll out new operational tools and workflows.
 </li>
 <li>
 Gather feedback from clients, QC teams, and partners to identify improvement opportunities and inform product roadmap.
 </li>
 <li>
 Monitor KPIs to track throughput, quality, and delivery performance, and propose solutions when metrics are at risk.
 
 
 </li>
 </ul>
 What We&rsquo;re Looking For
 
 
 <ul>
 <li>
 Strong interest in operations, program management, consulting, or customer delivery.
 </li>
 <li>
 Ability to structure and execute end-to-end initiatives independently.
 </li>
 <li>
 Bias toward action; comfortable iterating fast and improving over time
 </li>
 <li>
 Strong problem-solving, prioritization, and context-switching.
 </li>
 <li>
 Comfort talking to clients, founders, vendors, and technical stakeholders.
 </li>
 <li>
 Startup DNA: scrappy, resourceful, adaptable, and solutions-driven.
 
 
 </li>
 </ul>
 
 Why Brighterway
 
 
 
 <ul>
 <li>
 Work directly with founders on high-impact product lines
 </li>
 <li>
 Ship fast and see your work used by national claims organizations
 </li>
 <li>
 Competitive salary + meaningful equity
 </li>
 <li>
 Fast-moving, execution-oriented environment
 </li>
 </ul>
</div>

Operations

UniversalGiving

<div>
 Full-time/Part-time
 
 
 
 Salesforce Data Entry Returnee: Global/Remote - Help Change the World!
 
 
 
 Operations
 
 
 
 Job Summary
 
 
 
 
 Returnship:
 
 Welcome back to the workforce! This job is specially tailored to a professional who took a long break after a life change/event, or is excited for a career change. The ideal candidate has the ability to research and enter data on the Salesforce.com CRM platform. We are excited to have you join our global team and help serve the world in philanthropy.
 
 
 UniversalGiving&reg; is an award-winning nonprofit allowing people to donate and volunteer with top-performing, vetted organizations all over the world. 100% goes directly to the cause. All partner organizations are vetted with our proprietary Quality Model
 
 &reg;
 
 . UniversalGiving&reg; has been featured on the homepage of
 
 Bloomberg
 
 
 ,
 
 
 Oprah.com
 
 
 ,
 
 
 CBS
 
 
 , The Wall Street Journal,
 
 and
 
 The
 
 
 New York Times.
 
 UniversalGiving&reg; also has been featured in more than 16 books, including the new edition Harvard Business Review Book, HBR Guide to Delivering Effective Feedback, Arianna Huffington&rsquo;s Thrive, and Laura Arrillaga-Andreessen&rsquo;s Giving 2.0. We have also been acknowledged six times on Great Nonprofits&rsquo; annual Top Nonprofits lists and are highlighted in Huffington Post's list of best volunteering matching websites. We continue to gain momentum, with dozens of articles in the
 
 Christian Science Monitor
 
 and monthly contributions on
 
 Forbes
 
 .
 
 To date, we have matched more than 22,000 volunteers worth $31 million dollars&rsquo; of volunteer hours.
 
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Data Entry to Salesforce
 </li>
 <li>
 Proper pulldown labeling of data within Salesforce for tracking
 </li>
 <li>
 Research our clients and partners' contact using our tools- Spokeo, Snov.io
 </li>
 <li>
 Research on our clients&rsquo; and partners' bios and enter it into Salesforce
 </li>
 <li>
 With proven success &amp; a positive attitude, take on special projects
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree -- or equivalent training. We are open to students with strong GPAs and commitment to intellectual rigor.
 </li>
 <li>
 Strong data entry Salesforce experience
 </li>
 <li>
 Meticulous attention to detail
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Part-time, flexible remote positions
 </li>
 <li>
 Opportunity to work with a diverse, global team representing over 25 cultures
 </li>
 <li>
 Gain experience with a Tech for Good nonprofit
 </li>
 <li>
 With proven success &amp; a positive attitude, UniversalGiving&reg; is likely to facilitate J1, OPT visas
 
 
 </li>
 </ul>
 
 Duration and Location
 
 
 
 <ul>
 <li>
 The position is available part-time (5-20 hours per week)
 </li>
 <li>
 Minimum six month commitment
 </li>
 <li>
 We provide remote positions with a highly globally focused team from more than 20 countries, including Russia, China, Japan, Ukraine, Georgia, the Philippines, Haiti, Germany, Canada, the Kurdish population, South Korea, the U.K., Brazil, Kenya and many more.
 
 
 </li>
 </ul>
 
 To Apply
 
 
 
 Complete your application on UniversalGiving&reg;: You may also access the Internships/Returnships page on the UniversalGiving&reg;&rsquo;s website: Please visit the Careers section in the footer. Applications are reviewed on a rolling basis. Only applications submitted through UniversalGiving&reg;&rsquo;s website will be considered.
 
 
 
 UniversalGiving&reg;
 
 
 is committed to understanding and representing the diverse populations it serves worldwide. Members of all ages, genders, sexual orientations, races, ethnicities, nationalities, physical abilities or disabilities, religions or beliefs, and cultures are welcome as employees and volunteers in our organization. We believe that a diverse team will best serve our diverse populations. Please see our policy on
 
 Diversity, Equity, and Inclusion
 
 .
 
 
 
 Our Vision is to
 
 &ldquo;Create a World Where Giving and Volunteering Are a Natural Part of Everyday Life."&reg;
 
 
 
 
 Let&rsquo;s Connect
 
 
 
 Facebook: UniversalGiving
 
 
 Twitter: @UniversalGiving
 
 
 LinkedIn: UniversalGiving Page
 
 
 Instagram: @UniversalGiving
 
 
 Pinterest: @UniversalGiving
 
 
 
 Our Founder And CEO, Pamela Hawley
 
 
 
 Blog: Living and Giving (CEO blog)
 
 
 Facebook: @Pamela Hawley
 
 
 Twitter: @PamelaHawley
 
 
 LinkedIn: Pamela Hawley
 
 
 Instagram: @PamelaHawley
 
 
 Pinterest: @PamelaHawley
</div>

Blusky Restoration Contractors, LLC

<div><div>BRIEF DESCRIPTION:

The Mitigation Operations Coordinator is responsible for supporting the Mitigation Team to ensure scheduled goals are met. Responsibilities include planning, scheduling, coordinating and oversight of crews and documentation for maximum project performance.

HOURLY RANGE: $30 - $34 based on experience

HOURS: 7 AM - 4 PM, Mon-Fri, plus some mandatory overtime

PRINCIPAL DUTIES &amp; RESPONSIBILITIES:
<ul>
<li>Primarily supports the Director of Operations and Mitigation Team leadership.</li>
<li>Develop and maintain schedules to ensure timely completion of projects.</li>
<li>Performs regular reviews of project documentation and communicates results with relevant personnel.</li>
<li>Prepares status reports to communicate progress to customers and management teams.</li>
<li>Conducts audits of field paperwork to ensure accuracy and compliance.</li>
<li>Assists with timecard review.</li>
<li>Generates weekly, monthly, and quarterly reports summarizing key performance indicators.</li>
<li>Tracks equipment and material.
</li><li>General administrative duties.</li>
<li>Monitors and audits safety protocols.
</li><li>Ensures activity and compliance of jobs in progress.</li>
<li>Supports the billing team and process to ensure timely billing and receivables.
</li></ul>SUPERVISORY RESPONSIBILITY:
<ul>
<li>This role has no direct reports.
</li></ul>QUALIFICATIONS &amp; REQUIREMENTS:
<ul>
<li>Must demonstrate a high level of accuracy.</li>
<li>Works well in a fast-paced environment with strict deadlines.
</li><li>Strong problem solving, analytical and multi-tasking skills.</li>
<li>High level of interpersonal skills.</li>
<li>Strong phone skills and customer service experience.
</li><li>Excellent written and verbal communication skills.</li>
<li>Proficient in MS Office, with advanced Excel skills.
</li><li>Experience with scheduling multiple work schedules at once.
</li><li>Workforce management.
</li><li>Knowledge in reading/understanding budgets.
</li></ul>EDUCATION:
<ul>
<li>AA or College degree or equivalent experience preferred.</li>
</ul>
TRAVEL:
<ul>
<li>Travel is not required.</li>
</ul>
WORK ENVIRONMENT &amp; PHYSICAL JOB DEMANDS:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment can range from quiet to significantly loud.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must regularly lift and/or move between 25-50 pounds. While performing the duties of this job, the employee is regularly required to stand, walk, use hands and fingers to handle material, reach with hands and arms, and talk and hear. The employee is required to regularly move and walk around the office.

COMPENSATION:

This position offers a competitive hourly pay rate based on experience and a comprehensive benefits package that includes: a matching 401(k) plan, health insurance (medical, dental, and vision), paid time off, paid holidays, disability coverage, job-specific equipment (e.g., laptop, smartphone, etc.), and a corporate apparel allowance.
BluSky also offers extended benefits such as: an Employee Assistance Program, Accident and Critical Illness Coverage, LegalShield, Professional Development Opportunities, a Paid Employee Referral Program, Vendor Discounts, and much more.

EEOC:

BluSky is dedicated to the principles of equal employment opportunity. BluSky prohibits unlawful discrimination against applicants or employees based on age 40 or over, race, sex, color, religion, national origin, disability, genetic information, sexual orientation, or any other applicable status protected by Federal, State, or local law.

It is and will continue to be the policy of BluSky that all people are entitled to equal employment opportunity based on their individual qualifications, performance, and potential without regard for any protected status, as required by state and federal law.

Application Duration:

To ensure a thorough and fair selection process, we would like to inform you that the application deadline for this position is XX/XX/20XX. Please ensure that your application is submitted by this date for consideration.

To be considered for this position, you must complete the online application by visiting our careers page at www.goblusky.com/careers.
</div>
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to &quot;Pay Transparency Law&quot;; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.</div>

Mitigations Operations Coordinator

Postman

<div><div><h2 class="jobSectionHeader">Who Are We?</h2>

Postman is the world's leading API platform, used by more than 40 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is helping developers and professionals across the globe build the API-first world by simplifying each step of the API lifecycle and streamlining collaboration&mdash;enabling users to create better APIs, faster.

The company is headquartered in San Francisco and has offices in Boston, New York, and Bangalore - where Postman was founded. Postman is privately held, with funding from Battery Ventures, BOND, Coatue, CRV, Insight Partners, and Nexus Venture Partners. Learn more at postman.com or connect with Postman on X via @getpostman.

P.S: We highly recommend reading The &quot;API-First World&quot; graphic novel to understand the bigger picture and our vision at Postman.</div><h2 class="jobSectionHeader">
The Opportunity</h2>

We're looking for a strategic and analytical Head of Sales Operations to lead the development, execution, and optimization of our global sales operating model. This role will be pivotal in driving operational rigor across sales planning, territory design, account allocation, quota setting, and incentive compensation&mdash;ensuring our GTM engine scales predictably and efficiently.

You will partner closely with Sales, Finance, and Customer Success leadership to build the frameworks, processes, and insights that enable sustained revenue growth and drive the right sales behaviors.
<h2 class="jobSectionHeader">
Key Responsibilities</h2>
<ul><li>Sales Planning &amp; Forecasting: Build and lead scalable sales planning processes, including pipeline modeling, capacity planning, and performance forecasting to enable predictable growth.</li>
<li>Territory &amp; Account Design: Develop and optimize equitable, data-driven territory and account allocation models to maximize market coverage and opportunity.</li>
<li>Quota &amp; Compensation Strategy: Own the design, deployment, and governance of quota-setting methodologies and incentive compensation models that drive alignment with company goals and sales productivity.</li>
<li>Operational Excellence: Establish operational cadence, KPIs, and dashboards to monitor performance, improve forecasting accuracy, and guide decision-making across the GTM organization.</li>
<li>Cross-Functional Alignment: Partner with Finance, RevOps, and Customer Success to align on planning assumptions, headcount strategy, and resource allocation.</li>
<li>Team Leadership: Build, mentor, and lead a high-performing Sales Operations team focused on strategic enablement, analytical insights, and process optimization.</li>
</ul><h2 class="jobSectionHeader">Qualifications</h2>
<ul><li>7+ years of experience in Sales Operations, Revenue Operations, or GTM Strategy roles at a SaaS company.</li>
<li>Proven success leading sales planning, quota design, and compensation strategy in high-growth environments.</li>
<li>Strong analytical, modeling, and strategic thinking skills with a deep understanding of sales metrics, funnel analysis, and productivity levers.</li>
<li>Excellent communication, executive presence, and stakeholder management capabilities.</li>
<li>Demonstrated ability to build scalable processes, tools, and systems that enable growth and operational excellence.</li>
</ul><h2 class="jobSectionHeader">Preferred Qualifications</h2>
<ul><li>Experience in Infrastructure SaaS companies or environments with a strong Product-Led Growth (PLG) motion.</li>
<li>Background spanning both strategic and operational aspects of Sales and GTM functions.</li>
<li>Familiarity with modern GTM systems and data tools (e.g., Salesforce, Clari, Looker, Anaplan, or similar).</li>
</ul>
The reasonably estimated OTE for this role is $205,000.00 to $240,000.00 plus a competitive equity package. Actual compensation is based on the candidate's skills, qualifications, and experience.<div><h2 class="jobSectionHeader">
What Else?</h2>

In addition to Postman's pay-on-performance philosophy, and a flexible schedule working with a fun, collaborative team, Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, and a monthly lunch stipend. Along with that, our wellness programs will help you stay in the best of your physical and mental health. Our frequent and fascinating team-building events will keep you connected, while our donation-matching program can support the causes you care about. We're building a long-term company with an inclusive culture where everyone can be the best version of themselves.

At Postman, we embrace a hybrid work model. For all roles based out of San Francisco Bay Area, Boston, Bangalore, Hyderabad, London, and New York, employees are expected to come into the office 3-days a week. We were thoughtful in our approach which is based on balancing flexibility and collaboration and grounded in feedback from our workforce, leadership team, and peers. The benefits of our hybrid office model will be shared knowledge, brainstorming sessions, communication, and building trust in-person that cannot be replicated via zoom.
<h2 class="jobSectionHeader">
Our Values</h2>

At Postman, we create with the same curiosity that we see in our users. We value transparency and honest communication about not only successes, but also failures. In our work, we focus on specific goals that add up to a larger vision. Our inclusive work culture ensures that everyone is valued equally as important pieces of our final product. We are dedicated to delivering the best products we can.
<h2 class="jobSectionHeader">
Equal opportunity</h2>

Postman is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Postman does not accept unsolicited headhunter and agency resumes. Postman will not pay fees to any third-party agency or company that does not have a signed agreement with Postman.</div></div>

Head of Sales Operations

Sofar Ocean

<div><h3 class="jobSectionHeader">The Role</h3>
We&rsquo;re looking for a growth-focused marketing operations leader who knows that automation powers growth &mdash; not the other way around. This role blends hands-on martech expertise with the ability to orchestrate segmented, personalized campaigns at scale. You&rsquo;ll personally work the tools to create enviable outbound campaigns, transform our website into both a brand showcase and a high-converting performance machine, and use the latest technology to advance growth goals.
You won&rsquo;t just manage systems; you&rsquo;ll run them, connect them, and optimize them to deliver measurable results.
This role will work out of our Pier 28 headquarters in San Francisco.
Impact You&rsquo;ll Own:<ul><li>
Architect &amp; run the marketing engine &mdash; integrate, optimize, and personally operate our martech stack (OutboundSync, Clay, Instantly, HubSpot, Webflow, SEMrush, LinkedIn Sales Navigator, and more) to deliver high-impact, scalable programs.</li><li>
Create enviable outbound programs &mdash; Own, execute, and optimize campaigns, including email, SEM, paid social, webinars, sponsored content, customer lifecycle marketing, and more &mdash; to exceed lead and conversion goals.</li><li>
Own reporting &amp; actionable insights &mdash; track what&rsquo;s working, eliminate what&rsquo;s not, and make recommendations that tie automation directly to business outcomes. Build and maintain robust campaign tracking and lead attribution systems using HubSpot, Google Tag Manager, and GA4 to ensure data accuracy and actionable insights.</li><li>
Deeply understand our target audiences &mdash; across shipping, marine sensing, academia and government &mdash; to create campaign, content, and channel strategies that drive results.</li><li>
Turn the website into a growth powerhouse &mdash; manage Webflow to ensure the site works as hard as you do: driving conversions, capturing leads, and telling our story. Use personalization to drive users down funnel and optimize SEO for discoverability.</li><li>
Leverage AI to accelerate results &mdash; use AI-powered tools and workflows to scale personalization, optimize targeting, and increase efficiency across campaigns.</li><li>
Focus on growth, not busywork &mdash; ensure every automation, integration, and campaign directly supports pipeline, revenue, or brand objectives.</li><li>
Distribution and Discovery is the message &mdash; ensure visibility through channel optimization and testing new areas of growth. You know SEM but understand generative AI is where the real growth is at. You&rsquo;ve worked on social distribution and some paid efforts (SEM, retargeting).</li></ul>
About You<ul><li>
You are a growth hacker at heart with experience in traditional growth marketing and performance marketing.</li><li>
6+ years in marketing (or revenue) operations, campaign management, or growth marketing with a proven record of scaling programs through automation and technology.</li><li>
Skilled in hands-on execution &mdash; you don&rsquo;t just delegate tool use, you run them yourself to deliver results.</li><li>
Expert in Webflow or other CMS &mdash; able to optimize the website for both branding and measurable performance outcomes. You have also launched or relaunched a website.</li><li>
Highly skilled in HubSpot, Clay, Google Tag Manager, GA4, and comfortable with advanced martech integrations.</li><li>
Proficient in using AI tools to enhance personalization, targeting, and overall campaign effectiveness. If it doesn&rsquo;t exist now, you can build it.</li><li>
Data-driven, results-oriented, and relentless about improving processes and performance.</li><li>
Thrives in fast-paced, growth-oriented environments.</li></ul>
Bonus Points<ul><li>
Understanding of the shipping industry or experience in marine sensing.</li></ul><h3 class="jobSectionHeader">
Estimated Salary Range:</h3><ul><li>
$115,000 - $154,000</li><li>
The range listed is what we reasonably expect to pay for this role at the time of this posting. We may ultimately pay more or less than the posted range and may be modified in the future. Actual compensation packages are based on several factors that are unique to each candidate, including but not limited to skill set, experience, and equity package.</li></ul><h3 class="jobSectionHeader">
Sofar's Commitment to Climate Justice</h3>
We at Sofar Ocean acknowledge that careers in the marine sciences &ldquo;... have traditionally been, and remain, non-diverse work environments&rdquo;, thereby limiting the entry and prosperity of underrepresented groups in the space. (Johri et al., 2021) Many of these same groups are disproportionately affected by climate change, and are often excluded from decision making that directly address their interests and needs.
We are committed to addressing these climate injustices and highly encourage people who identify as women, LGBTQ+, Black, Indigenous, and people of color (BIPOC) to apply.</div>

Marketing Operations & Growth Manager

L.E.K. Consulting

<div>
 Location
 
 
 Atlanta, Boston, Chicago, Houston, Los Angeles, New York, San Francisco
 
 
 
 Job Description
 
 
 
 
 COMPANY DESCRIPTION
 
 
 
 L.E.K. Consulting is one of the premier strategy consulting firms worldwide. At L.E.K., we are passionate about helping our clients succeed with breakthrough insights that drive real impact. Our clients view us as trusted partners that help address their most pressing challenges and biggest opportunities.
 
 
 We bring together the rigor of data-driven analysis with the creativity and curiosity of a collaborative team. By hiring exceptional people and fostering a culture of ownership, inclusion, and continuous learning, we develop leaders who thrive on challenges and bring energy, optimism, and drive to every engagement. Founded in 1983, L.E.K. employs more than 2,200 professionals across five continents, and is consistently recognized as one of the industry&rsquo;s best firms to work for. For more information, visit
 
 
 
 About The Organization &amp; Performance (O&amp;P) Practice
 
 
 
 At L.E.K. Consulting, our Organization &amp; Performance (O&amp;P) practice empowers clients to align their organizational structures and operations with strategic objectives, driving sustainable growth and enhanced performance.
 
 
 Within our O&amp;P practice, our Operations &amp; Supply Chain team supports clients in evolving their supply chain strategies and improving performance across the end-to-end supply chain. We specialize in six core capabilities.
 
 
 <ul>
 <li>
 Supply chain strategy: Designing supply chain models aligned to business goals&mdash;optimizing footprint, operating model, and capabilities to drive efficiency and growth.
 </li>
 <li>
 Planning: Improving demand forecasting, S&amp;OP, and inventory management to enhance supply-demand alignment and decision-making.
 </li>
 <li>
 Procurement: Identifying sourcing opportunities, strengthening supplier strategies, and delivering cost savings through smarter purchasing practices.
 </li>
 <li>
 Manufacturing: Boosting manufacturing performance through productivity improvements, network optimization, and digital enablement.
 </li>
 <li>
 Distribution: Refining distribution networks and operations to improve cost-efficiency, customer service, and scalability.
 </li>
 <li>
 Logistics: Optimizing transportation and last-mile logistics to reduce costs and improve service through smarter network design and execution.
 
 
 </li>
 </ul>
 Our Operations &amp; Supply Chain team collaborates closely with clients, providing tailored solutions that address both immediate challenges and long-term ambitions. We are committed to delivering measurable impact through a structured, hands-on approach.
 
 
 
 Job Description
 
 
 
 Operations &amp; Supply Chain Senior Associates / Associate Consultants drive our insights for clients. You will quickly take on significant responsibilities as you play a crucial role on each case team, gathering, analyzing, and synthesizing research and data to address the client&rsquo;s core issues. Your ability to uncover novel information, conduct rigorous analysis, solve problems creatively, and communicate your high-quality work is critical to the breakthroughs that make a lasting impact for our clients. A collaborative mindset, positive outlook and a drive to learn and lead are key to success in this role.
 
 
 While casework varies every day, Senior Associates&rsquo; / Associate Consultants&rsquo; primary responsibilities typically include:
 
 
 <ul>
 <li>
 Develop problem solving frameworks to solve operational issues.
 </li>
 <li>
 Conduct analysis, benchmarking and research.
 </li>
 <li>
 Own workstreams, synthesize data into actionable recommendations, and help shape client strategies on pressing business issues.
 </li>
 <li>
 Coach and guide junior team members, helping build capabilities across the case team.
 </li>
 <li>
 Collaborate closely with team members to present findings and recommendations to clients through compelling written and verbal communication.
 
 
 </li>
 </ul>
 As part of the role, you may be asked to travel to client sites. These opportunities allow for deeper client engagement, broader exposure, and meaningful contributions to our work. We ask that you remain flexible in supporting these travel needs as part of your professional experience at L.E.K
 
 
 L.E.K. offers Senior Associates / Associate Consultants the broadest range of fast-paced, high-impact, and diverse cases for maximum learning. We are also committed to investing in your training and development and fostering excellent analytical and leadership skills to prepare you for your progression in tenure, as well as for potential future opportunities in top graduate schools or roles in industry, non-profits, start-ups, or investment firms.
 
 
 In addition to very competitive compensation and benefits, we promote Senior Associates / Associate Consultants to Consultants and beyond, based on demonstrated performance.
 
 
 
 WHY L.E.K.?
 
 
 
 The O&amp;P Senior Associate / Associate Consultant role at L.E.K. is differentiated from other firms in several key ways:
 
 
 <ul>
 <li>
 Immediate workstream responsibility: L.E.K. Senior Associates / Associate Consultants are expected to be integral members of the team from day 1, immediately driving mission-critical work to help solve critical challenges for our clients.
 </li>
 <li>
 Breadth of experiences: While our projects span most industries and O&amp;P services, our focus is operations and supply chain. Senior Associates / Associate Consultants typically work on ~6-10 projects a year, providing greater exposure across clients and strategic issues, as well as faster development of business acumen.
 </li>
 <li>
 Fun, collaborative, stimulating work environment: L.E.K. teams spend substantially more time in their home office relative to teams at peer firms, and we pride ourselves on a vibrant social culture, including case team events, office parties, non-profit involvement, and much more. Operations &amp; Supply Chain Senior Associates / Associate Consultants have a hybrid schedule, with time spent both in L.E.K. home office and at client sites.
 </li>
 <li>
 International exposure: Approximately 65% of Senior Associates / Associate Consultants gain international exposure within their first 3 years, either through projects staffed across global offices, travel to international client locations, or, if they choose, by relocating to an international office on either a temporary or a full-time basis.
 </li>
 <li>
 Upward mobility: L.E.K. is a meritocracy with an entrepreneurial culture and frequent feedback. We rapidly progress responsibility to accelerate our team&rsquo;s development.
 
 
 </li>
 </ul>
 
 Qualifications And Experience Needed
 
 
 
 <ul>
 <li>
 A bachelor&rsquo;s degree from a renowned school with outstanding academic achievement
 </li>
 <li>
 2-3 years of full-time professional experience post-graduation in a relevant field
 </li>
 <li>
 Strong Operations &amp; Supply Chain experience; backgrounds may include consulting, industry roles, or a blend of both, though purely corporate experience will be considered selectively.
 </li>
 <li>
 Exceptional analytical and problem-solving skills
 </li>
 <li>
 Strong verbal and written communication skills
 </li>
 <li>
 Demonstrated leadership, initiative and ability to thrive in a team-oriented environment
 </li>
 <li>
 Enthusiasm, resilience, and a desire to continuously learn and grow
 
 
 </li>
 </ul>
 L.E.K. Consulting offers a competitive salary and benefits package commensurate with experience. The base salary at the Senior Associate level is $110,000USD and at the Associate Consultant level is $135,000USD. The estimated total potential compensation at these level ranges from $145,000USD (Senior Associate) to $200,000USD (Associate Consultant).  The realization of performance bonuses and profit sharing are influenced by both individual and firm performance. Broader firm benefits include 401K, health/dental/vision insurance, paid vacation and holidays, sick leave and short and long term disability insurance.
 
 
 Applicants for this position must be legally authorized to work in the United States on a permanent basis without the need for employer sponsorship. Unfortunately, we are unable to consider candidates requiring sponsorship for visas, including but not limited to TN, H1-B, F-1, STEM OPT/CPT, or any other work authorization.
 
 
 L.E.K Consulting is an Equal Opportunity Employer.
</div>

U.S. Senior Associate / Associate Consultant - Operations & Supply Chain 2025

Uber

<div>About the Role
 
 
The Global Product Operations Lead - COE Efficiency sits within our Global Digital Experience team, the digital service design arm of the global CommOps organization. COEs stand for Centres of Excellence and are the inhouse team of customer support agents who serve customers in complex and elevated situations. This role will work with various teams in CommOps and Tech to lead the COE efficiency program for customer support operations including process automations and AI applications.
 
 
As the program head, you will take an active role in the formation of the COE Efficiency product strategy and lead work streams/programs to execute on the aligned strategy. You will work closely with FieldOps teams and leaders to deeply understand their business processes, understand where opportunities for productivity improvement lies and where technology can be used to accelerate capturing of those opportunities, and collaborate with engineering and product teams to build scalable solutions to realise the potential gains.
 
 
You will work closely with CO (Customer Obsession product) stakeholders to design scalable solutions and drive effective rollout strategies but also work with other AI and Engineering teams as needed.
 
 
What You'll Do
<ul><li>Lead the COE Efficiency Program, defining the vision, roadmap, and success metrics to drive operational excellence across global support operations
</li><li>Partner with Product, Engineering, and Field Operations to identify and implement AI and automation solutions that streamline workflows and enhance agent productivity
</li><li>Lead a team of 3-5 people who will deliver on the initiatives identified to deliver COE efficiency
</li><li>Map end-to-end support processes to uncover inefficiencies, automation opportunities, AI application opportunities and tool optimization needs
</li><li>Explore external Tech vendors who can provide meaningful solutions to help expedite the gains; ensure vendors are properly onboarded including obtaining Engg Security clearance
</li><li>Manage partnerships with chosen external vendors and internal platform teams to evaluate, pilot, and scale technology solutions
</li><li>Drive tool integration and rationalization, ensuring internal and external platforms work cohesively to deliver seamless agent experiences
</li><li>Collaborate with cross-functional stakeholders to prioritize and deliver efficiency initiatives, balancing impact, effort, and scalability
</li><li>Develop and maintain performance dashboards and KPIs to track adoption, productivity gains, and ROI
</li><li>Lead change management and adoption strategies, ensuring successful rollout and sustained usage of new tools and AI capabilities
</li><li>Act as the operational voice of the COE in product discussions, advocating for usability, scalability, and measurable impact
</li><li>Establish a governance framework for continuous improvement, ensuring insights from users feed directly into product evolution
</li><li>Communicate program progress, risks, and outcomes clearly to executive and functional stakeholders, driving accountability and alignment
</li><li>Foster a culture of data-driven decision-making and proactive problem-solving across global COE teams
</li><li>Build repeatable frameworks and playbooks for efficiency, automation, and product adoption that can scale across regions
</li><li>Serve as a champion for AI-driven transformation, ensuring technology amplifies human capability and drives measurable business value
</li></ul>Basic Qualifications
<ul><li>8+ years of experience in product operations, platform development or similar domains
</li><li>2+ year experience working with or implementing AI and automation technologies, such as:
<ul><li>Conversational AI (chatbots, virtual assistants)
</li><li>Workflow automation platforms (UiPath, Zapier, ServiceNow, etc.)
</li></ul></li></ul>Preferred Qualifications
<ul><li>Knowledge management and AI search tools (KCS, generative search, LLM-based retrieval)
</li><li>Analytics and reporting tools (Tableau, Looker, or equivalent)
</li><li>Proven leadership experience managing cross-functional or multidisciplinary teams, particularly in a global setting across multiple markets, languages and timezones
</li><li>Strong understanding of customer support workflows and how Technology can improve productivity of support workflows
</li><li>Excellent collaboration skills with both technical and non-technical stakeholders
</li><li>Exceptional communication skills (both verbal and written)
</li><li>Familiarity with SQL and data visualization / reporting tools
</li><li>Proven ability to translate complex operational problems into structured, data-driven solutions
</li><li>Ability to quickly learn and contribute to the improvement of any Tech stack
</li><li>Strong business acumen and ability to learn about business context quickly
</li><li>Having an independent perspective at all times and ability to align leaders around it
</li><li>Understanding of data, user feedback loops, and human-in-the-loop models for AI adoption
</li><li>Experience managing tool rationalization or integration across multiple regions and business units
</li><li>Detail oriented with the ability to thrive in a fast moving, ambiguous environment where priorities are ever changing as the business grows and adapts globally
</li><li>Exceptional emotional intelligence. Ability to influence and motivate people across broad job functions through influence
</li><li>Proven track record of working collaboratively with Engineers and Field Operations
</li><li>Strong organisational skills to lead multiple, challenging priorities simultaneously, without losing sight of the highest priority items
</li><li>Strong analytical and quantitative skills. Uses data and metrics to back up assumptions, recommendations and drive decisions
</li><li>Well versed in product development lifecycle
</li><li>Familiar with mobile development and SOA architecture, understand gaps and have the expertise to recommend quality improvements in processes, technology, tracking and/or tools and use metrics to influence decision making at the leadership level
</li><li>Strong familiarity with internal tool ecosystems (CRM, ticketing, workflow management) and external SaaS vendors
</li>Go-getter attitude 
<li>
</li></ul> 
 
For New York, NY-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For San Francisco, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For Sunnyvale, CA-based roles: The base salary range for this role is USD$186,000 per year - USD$207,000 per year. For all US locations, you will be eligible to participate in Uber's bonus program, and may be offered an equity award &amp; other types of comp. You will also be eligible for various benefits. More details can be found at the following link https://www.uber.com/careers/benefits.</div>

Global Product Operationalisation Head, COE Efficiency Program

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Global Product Operationalisation Head, COE Efficiency Program