hr manager

assistant manager accounts and finance Jobs in Manama Bahrain

assistant manager accounts and finance

assistant manager, operational risk - arab banking corporation Jobs in Manama Bahrain

assistant manager, operational risk - arab banking corporation

corporate sr. relationship manager / hbtf bahrain Jobs in Manama Bahrain

corporate sr. relationship manager / hbtf bahrain

credit administration officer - arab banking corporation Jobs in Manama Bahrain

credit administration officer - arab banking corporation

operations manager islamic bank

RTC-1 Employment Services

The Role
<br><b>Position Title:</b> Operations Manager – Islamic Bank Employment Type: Full Time Salary: up to 2,100 BHD all-inclusive plus competitive family benefits, allowance, and bonus structure Job Location: Seef Bahrain About the Client: One of the leading global institutions with strong regional presence across the UAE, Bahrain, and Sudan, known for driving innovation in Islamic and corporate banking. · Support the Head of Operations in delivering high-quality client services, resolving issues efficiently, and ensuring smooth day-to-day operations across departments. · Maintain strong client relationships by providing accurate, timely service, identifying process improvements, reducing risks, and enhancing internal controls. · Ensure full compliance with Islamic banking policies, corporate procedures, and operational standards, including proper documentation, verification, and adherence to departmental goals. · Contribute to developing and refining products and processes by sharing best practices, assisting with testing, and recommending enhancements to systems, workflows, and methodologies
<br><br>
Requirements
<br><ul>
<li>Must have excellent verbal and written English & Arabic communication skills - Bachelor’s degree in Banking & Finance or Accounting or any related field; Certifications related to Trade Finance or Banking Operations are added advantage - At least 8 years' experience in the banking industry with at least 5 years in leading banking organization - Practical knowledge of SWIFT, SafeWatch, and core banking systems (iMal preferred); strong understanding of international payments, AML/KYC/OFAC/FATF regulations; and solid experience in Trade Finance, Money Market transactions, and NOSTRO/VOSTRO account management.</li>
</ul>
About the company
<br>RTC-1 Employment Services is a licensed recruitment firm based in Dubai, UAE. Our team has been in the market since 2004 and we are supporting various industries with their staffing needs across the Middle East and Africa.

Operations Manager – Islamic Bank

Bank ABC

<div>
 <p>
  Bank ABC seeks to recruit a Microsoft Platform Lead in the Group Information Technology Infrastructure Department based in our Head Office, in Bahrain.
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Microsoft Platform Lead plays an important role in the bank, focusing on leading and promoting the productivity, development, and collaboration through the Microsoft platform, particularly Active Directory, Exchange, Domain Controllers, Microsoft Defender, Microsoft Information Protection, Microsoft Cloud App, Microsoft Endpoint Manager, SharePoint, and other related technologies. The role involves engaging with multiple internal teams and stakeholders, offering expert insights, and steering the comprehensive adoption, governance, and continuous improvement of Microsoft platform to support our strategic objectives effectively.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Responsibilities of the role:
   </u>
  </strong>
 </p>
 <p>
  The Microsoft Platform Lead is responsible to design, implement and support various types of Microsoft system and services which enable collaboration, security, mobility, and analytics for the organization. Responsibilities also include system upgrades to the latest release and deployment of latest office automation technologies. Some additional core responsibilities include:
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Lead the design, implementation, and management of the platform, ensuring alignment with IT goals and industry best practices for the financial service sector.
  </li>
  <li>
   Collaborate with senior stakeholders to gather requirements and define the strategic roadmap for the Microsoft platform enhancements.
  </li>
  <li>
   Collaborate closely with Bank&rsquo;s Cybersecurity team to align architecture, features and roadmap for the Microsoft platform and applications, ensuring that security best practices are integrated into the design, configuration, and implementation process to mitigate threats and safeguard data.
  </li>
  <li>
   Lead the Microsoft application stack for the End User Productivity team including Office 365, SharePoint Online, OneDrive, Endpoint Manager (Intune and Configuration Manager), Teams etc.
  </li>
  <li>
   Coordinate with other technology teams to define and develop Microsoft strategy and deliver results in line with the approved strategy.
  </li>
  <li>
   Oversee Microsoft related activities/tasks to implement including ongoing updates to Office 365 product suite.
  </li>
  <li>
   Determine any major changes to Microsoft applications such as new features or underlying architectural changes that might require testing or infrastructure verification prior to implementation.
  </li>
  <li>
   Lead ongoing activities to leverage the capabilities of Office365 applications and services while increasing adoption and awareness across the bank.
  </li>
  <li>
   Work closely with Group Head of IT Infrastructure and the Productivity Infrastructure &amp; Services Manager to plan, architect, and report on Microsoft cloud migration activities.
  </li>
  <li>
   Ensure that service interruptions caused by Microsoft are investigated and communicated to Management promptly.
  </li>
  <li>
   Ensure that Microsoft platform support resources have appropriate training and access to relevant documentation to resolve user issues.
  </li>
  <li>
   Stay current with Microsoft updates, releases, applications, and emerging technologies, evaluating their potential impact and relevance to the Bank.
  </li>
  <li>
   Ensure continued stability and support for the Microsoft product stack across the bank.
  </li>
  <li>
   Administer corporate cloud mobile device management solution.
  </li>
  <li>
   Assist in developing internal knowledge base and training materials related to Microsoft products.
  </li>
  <li>
   Report high severity problems and any unplanned system outages to Group Head of IT Infrastructure and ensure that the incident management process is followed.
  </li>
  <li>
   Perform root cause analysis on Infrastructure issues and prepare detailed incident reports for high severity problems or as directed by the line manager.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <u>
   Other accountabilities include
  </u>
  :
 </p>
 <ul>
  <li>
   Manage, support and mentor Infrastructure administrators and Helpdesk team on platform/products.
  </li>
  <li>
   Manage assigned Infrastructure projects in the role of Project Manager from project inception to closure and ensure project delivery within allocated budget and stipulated timeframes.
  </li>
  <li>
   Act as project lead for additional phases of deployments Group wide covering all aspects of project management including but not limited to scheduling, resource management, budget planning and execution.
  </li>
  <li>
   Provide support and management for other technologies utilized within the Bank to complement and enhance productivity and Microsoft technologies, ensuring seamless integration and optimal performance across the IT ecosystem.
  </li>
  <li>
   Hardening of all applications and Windows Server operating systems supported by Infrastructure team in line with Information Security baseline policies.
  </li>
  <li>
   Infrastructure project management which includes ensuring projects are completed within budgeted guidelines and maintain best practices adhering to industry standards.
  </li>
  <li>
   Provide on-call support as needed, being available 24X7 to promptly address and resolve IT and, as needed, cyber incidents, ensuring minimal disruption to business operations and maintaining the integrity and security of the Microsoft platforms.
  </li>
  <li>
   Maintain order of scheduled maintenance tasks.
  </li>
  <li>
   Develop and maintain technical standards documentation including operational procedures.
  </li>
  <li>
   Perform or assist in troubleshooting and diagnosing production problems; corrects identified problems.
  </li>
  <li>
   Perform system security related tasks as outlined in ABC policies, procedures, and guidelines.
  </li>
  <li>
   Test, Deploy and manage new technologies approved and adopted by the bank.
  </li>
  <li>
   Perform other miscellaneous technical duties as assigned.
  </li>
  <li>
   Provide technical assistance and support to IT teams in global branches as needed.
  </li>
  <li>
   Provide system availability, capacity utilization and other maintenance reports to line manager periodically.
  </li>
  <li>
   Participate in bank&rsquo;s Business Continuity &amp; Disaster Recovery tests.
  </li>
  <li>
   Manage vendors and ensure approved SLAs are followed and reviewed periodically.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   <u>
    Areas of Knowledge, Qualification and Experience
   </u>
  </strong>
 </p>
 <ul>
  <li>
   5 - 7 years&rsquo; hands-on experience and thorough understanding of Microsoft 365 platform/products and its features specifically Teams, OneDrive, Exchange Online, SharePoint Online, Viva and Power platforms.
  </li>
  <li>
   Proven experience in leading technical teams and driving successful Microsoft adoption initiatives.
  </li>
  <li>
   Working experience on latest Microsoft Server Operating systems.
  </li>
  <li>
   Bachelor&rsquo;s degree in Cloud Computing, Computer Science Information Technology, or related field.
  </li>
  <li>
   Relevant Microsoft Certifications preferred
  </li>
  <li>
   Knowledge of PowerShell for management of Microsoft services.
  </li>
  <li>
   Strong knowledge of cloud computing principles and experience with Azure Active Directory, Azure Information Protection, and other Azure services.
  </li>
  <li>
   Knowledge of Power BI to present data an advantage.
  </li>
  <li>
   Strong understanding of Microsoft 365 security, compliance and governance features
  </li>
  <li>
   Project Management skills.
  </li>
  <li>
   Practices and methods of systems administration and maintenance
  </li>
  <li>
   Good understanding of network protocols and usability
  </li>
  <li>
   Principles, practices, and techniques in the installation, maintenance and troubleshooting of server hardware and software.
  </li>
  <li>
   Knowledge of generic reporting tools
  </li>
  <li>
   Broad understanding of enterprise IT management processes i.e., Cobit 2019
  </li>
 </ul>
 <p>
 </p>
</div>


Microsoft Platflorm Lead

Jobs via eFinancialCareers

<div>
 Bank ABC seeks to recruit a Credit Administration Officer in the Head Office Credit Department based in our Head Office in Bahrain.
 <br/>
 <br/>
 The Credit Administration Officer will be responsible for overseeing and managing the overall credit administration function in Bank ABC Head Office. This includes managing the credit documentation process, coordinating with internal stakeholders on credit matters and ensuring compliance with regulatory guidelines.
 <br/>
 <br/>
 <strong>
  Responsibilities of the role:
  <br/>
  <br/>
 </strong>
 Reporting to the Head of Head Office Credit Administration, the job holder will be responsible for the following:
 <br/>
 <br/>
 <ul>
  <li>
   Assist line manager to design and maintain credit administration policies and procedures in accordance with the regulatory requirements and industry best practices.
  </li>
  <li>
   Manage the credit documentation process, ensuring that all credit files are complete and accurate and comply with bank policies and regulatory guidelines.
  </li>
  <li>
   Work closely with credit risk, business and product teams to monitor and manage credit quality and portfolio risks and advise on post credit approval matters.
  </li>
  <li>
   Ensure credit files are maintained in an orderly, up-to-date, and easily retrievable manner.
  </li>
  <li>
   Maintain effective relationships with internal stakeholders in different functions across the bank, including credit, legal, compliance, operations, and risk management, to support and enhance the credit administration function.
  </li>
  <li>
   Maintain good relationships with external stakeholders, such as external auditors
   <br/>
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Areas Of Knowledge, Qualification And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   A minimum of 5 years of in wholesale banking, with at least 3 years in a credit administration environment.
  </li>
  <li>
   Bachelor's degree in finance, accounting, business administration, or a related field
  </li>
  <li>
   Strong analytical skills, including the ability to extract, analyse, and handle large amounts of data in a timely manner
  </li>
  <li>
   Good understanding of credit risk management concepts and principles
  </li>
  <li>
   Good understanding of regulatory requirements related to credit administration
  </li>
  <li>
   Excellent PC skills, particularly MS office and ability to present information
  </li>
  <li>
   Strong communication skills and interpersonal skills, and the ability to collaborate effectively with internal and external stakeholders.
  </li>
  <li>
   Ability to function under pressure in a fast-paced, dynamic environment.
  </li>
  <li>
   Work as a team member, good communication and presentation skills, accountability, transparent and open.
  </li>
  <li>
   Good organizational skills
  </li>
  <li>
   Good analytical and problem solving skills
  </li>
  <li>
   Good creative and innovative thinking skills
  </li>
  <li>
   Ability to work accurately, under high pressure within fixed and short timeframes, managing work deliverables
  </li>
 </ul>
</div>


Credit Administration Officer - Arab Banking Corporation

Voyager IT Solutions Pvt Ltd - Infopark

<p><b>Position:</b> Accounts Executive<br/><b>Location:</b> Manama, Bahrain<br/><b>Department:</b> Finance &amp; Accounts<br/><b>Reports To:</b> Accounts Manager / Finance Manager</p><p>We are looking for an Accounts Executive to manage day-to-day accounting operations and support the Finance team with accurate record-keeping, reporting, and compliance activities.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle daily accounting entries, reconciliations, and documentation</li><li>Maintain accurate financial records as per company policies and accounting standards</li><li>Manage accounts payable and accounts receivable</li><li>Prepare invoices, purchase orders, payment vouchers, and receipts</li><li>Perform bank reconciliations and manage petty cash</li><li>Assist with monthly, quarterly, and annual financial closing</li><li>Support preparation of financial statements, MIS reports, and analysis</li><li>Coordinate with internal teams, vendors, and clients on billing and payment matters</li><li>Follow up on outstanding payments</li><li>Assist in internal and external audits</li><li>Ensure compliance with Bahrain VAT rules and financial controls</li><li>Maintain confidentiality and accuracy in all financial tasks</li></ul><p><b>Required Qualifications:</b></p><ul><li>Bachelor&rsquo;s degree in Accounting, Finance, or related field</li><li>1&ndash;3 years of accounting experience (preferably in Bahrain or GCC)</li><li>Strong understanding of accounting principles and bookkeeping</li><li>Proficiency in MS Excel and accounting software (Tally / QuickBooks / ERP)</li><li>Good knowledge of Bahrain VAT regulations</li><li>Strong attention to detail and organizational skills</li><li>Good communication and interpersonal skills</li></ul><p>Job Type: Full-time</p>

Accounts Executive

<div>
 <p>
  <strong>
   Job Purpose:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Account Relationship Manager is responsible for managing the end-to-end client onboarding process, serving as the primary liaison between Singapore Gulf Bank (SGB) and its clients during account initiation and documentation stages. The incumbent ensures that all onboarding activities are executed efficiently, accurately, and in full compliance with the Bank&rsquo;s internal policies and regulatory standards, while maintaining a professional and client-focused relationship throughout the process.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Client Onboarding &amp; Relationship Management
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Act as the main point of contact for clients throughout the onboarding process, ensuring clear communication and timely completion of all requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Coordinate and manage the exchange of onboarding documentation, ensuring completeness, accuracy, and compliance with SGB&rsquo;s KYC and due diligence procedures.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Conduct client initiation meetings or calls to outline onboarding steps, timelines, and required documentation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Maintain continuous follow-up with clients and internal teams to ensure a seamless onboarding experience within the established SLAs.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Uphold the Bank&rsquo;s commitment to service excellence by providing professional support and fostering long-term client relationships.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Documentation &amp; Data Management
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Upload, organize, and maintain all client documentation in designated Google Drive folders, ensuring proper record-keeping, confidentiality, and version control.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Verify that all documentation complies with internal governance and regulatory requirements prior to account activation.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Support periodic reviews and audits of onboarding files to ensure data integrity and compliance.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Internal Workflow &amp; Coordination
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Ensure that onboarding tasks are completed in accordance with the Bank&rsquo;s internal workflows, escalation procedures, and service timelines.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Liaise with cross-functional teams including Compliance, Operations, and Business Development to expedite client onboarding without compromising accuracy or control.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Maintain an updated onboarding tracker reflecting client status, pending actions, and completion progress in alignment with SLA requirements.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Reporting &amp; Continuous Improvement
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Prepare weekly and monthly onboarding reports summarizing client progress, key challenges, and performance metrics.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Identify areas for process enhancement to improve operational efficiency and client satisfaction.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Support management initiatives aimed at strengthening SGB&rsquo;s client onboarding framework and service standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Requirements:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Finance, or a related discipline.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Minimum 3&ndash;5 years of experience in client onboarding, relationship management, or account servicing within a banking or financial institution.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Strong knowledge of banking operations, KYC/AML procedures, and client documentation standards.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Excellent interpersonal and communication skills, with the ability to interact effectively across departments and with external clients.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   High proficiency in English (written and verbal) and competent in using Google Workspace and workflow management tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Demonstrated ability to manage multiple onboarding cases with attention to accuracy, timeliness, and confidentiality.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Prior experience in digital banking, fintech, or international client servicing will be considered an advantage.
  </li>
 </ul>
</div>


Account Services Manager (Onboarding)

Standard Chartered Bank

<p></p><div><div><div><div><div><div><b>Requisition Number: </b>44890
</div></div></div></div><div><div><div><div><b>Job Location: </b>Manama, BHR
</div></div></div></div><div><div><div><div><b>Work Type: </b>Office Working
</div></div></div></div><div><div><div><div><b>Employment Type: </b>Fixed Term Worker
</div></div></div></div><div><div><div><div><b>Posting Start Date: </b>04/12/2025
</div></div></div></div><div><div><div><div><b>Posting End Date: </b>18/12/2025
</div></div></div></div><div><div><div><div><b>:
</b><div><div><div><div><b>Job Summary</b></div>
</div><div><p>
As a <b>Branch Sales and Service Executive</b> at Standard Chartered in Manama, Bahrain, you will play a pivotal role in driving inbound and outbound sales activities, primarily targeting new-to-bank (NTB) clients across various segments. Your core focus will be engaging employees of corporate clients where the bank has established partnerships, utilizing on-site marketing events, roadshows, and employee lists provided by those corporate partners.</p><br>
<p></p>
<p>
You will start by promoting essential payroll account services and anchor products relevant to your role, with an opportunity to progressively expand your portfolio to the full suite of retail banking products. Your efforts will build trusted relationships, enhancing customer loyalty and maximizing product penetration.</p><br>
<p></p>
<p>
This position requires you to navigate complex processes including remote Know Your Customer (KYC) verification, accurate and error-free documentation, and adherence to operational standards ensuring compliance with all regulatory and bank-specific policies.</p><br>
<p></p>
<p>
Overall, this role contributes significantly to the bank's growth strategy by combining strategic engagement, meticulous process management, and exemplary customer service in a dynamic banking environment. Joining us means taking ownership to deliver high-quality outcomes while upholding the highest standards of ethics and professionalism.</p></div></div><div><div><div><b>
Key Responsibilities</b></div>
</div><div><p><b>
Client Engagement and Sales Delivery:</b></p>
<ul>
<li>Proactively connect with identified corporate employees to introduce and explain banking propositions thoroughly.</li>
<li>Apply needs-based selling techniques with a strong customer segmentation focus to meet diverse client requirements.</li>
<li>Conduct in-person meetings and roadshows to strengthen client relationships and increase service adoption rates.</li>
<li>Set up anchor products and initiate cross-selling conversations to broaden client engagement with the bank's offerings.</li>
<li>Educate clients on utilizing digital banking platforms, ATM services, and client centers for seamless transaction experiences.</li>
<li>Deepen customer relationships by maximizing product penetration and service satisfaction.</li></ul><br>
<p></p>
<p><b>
Compliance and Risk Management:</b></p>
<ul>
<li>Maintain strict adherence to all internal policies, procedures, and local regulatory requirements relevant to retail banking services.</li>
<li>Conduct Customer Due Diligence (CDD), Money Laundering Prevention (MLP), and Treating Customers Fairly (TCF) with thorough diligence.</li>
<li>Ensure real-time awareness and compliance with all anti-fraud, anti-money laundering, and KYC policies, reporting any suspicious activities immediately.</li>
<li>Commit to zero tolerance on any form of fraud or misrepresentation and participate actively in all required training programs to stay updated on compliance standards.</li>
</ul></div></div><div><div><div><b>Skills and Experience</b></div>
</div><div><ul><li>In-depth <b>Product Knowledge</b> across retail banking products, including payroll accounts and anchor services.</li>
<li>Excellent <b>Communication Skills</b> with ability to clearly articulate bank propositions and tailor messaging to diverse client segments.</li>
<li>Strong understanding of <b>Process and Quality Control</b> to ensure error-free customer applications and compliance with operational standards.</li>
<li>Well-informed on <b>Market Knowledge</b> specific to corporate banking clients and employee engagement strategies within the Bahraini banking sector.</li>
<li>Demonstrated ability to manage multiple client interactions efficiently while maintaining high levels of accuracy and client satisfaction.</li>
<li>Proficiency in digital tools and platforms related to banking operations and customer relationship management is preferred.</li>
</ul></div></div><div><div><div><b>Qualifications</b></div>
</div><div><ul><li><b>Education:</b> Bachelor's Degree in Business, Finance, Marketing, or related fields.</li>
<li><b>Training:</b> Completion of Financial Advisory Programme (FAP) with certifications in FAP 1, Module 1, and Modules 2 or 3-5 years' relevant experience in the financial sector.</li>
<li><b>Languages:</b> Fluency in English and Arabic is required for effective communication with diverse clients and stakeholders.</li>
</ul></div></div><div><div><div><b>About Standard Chartered</b></div>
</div><div><p>
Standard Chartered is a leading international bank with a presence spanning over 170 years, combining the agility of a nimble bank with the strength to create significant impact. We are committed to positively influencing the lives of our clients, the communities we serve, and our employees. We embrace challenges and constantly seek new opportunities for improvement and growth.</p><br>
<p></p>
<p>
Our purpose, to drive commerce and prosperity through our unique diversity, is supported by our brand promise to &quot;be here for good.&quot; Our culture encourages valued behaviors, including integrity, innovation, and inclusiveness, ensuring every individual is respected and empowered.</p><br>
<p></p>
<p><b>
Our core values include:</b></p>
<ul>
<li><b>Doing the right thing:</b> We act with integrity and put customers at the center of all decisions.</li>
<li><b>Continuous improvement:</b> We strive for excellence, embrace innovation, and learn from successes and setbacks.</li>
<li><b>Collaboration:</b> We foster an inclusive environment where we celebrate diversity and work together towards long-term success.</li>
</ul></div></div><div><div><div><b>What we offer</b></div>
</div><div><p><b>
What We Offer</b></p><p>
Aligned with our Fair Pay Charter, Standard Chartered provides a competitive salary accompanied by comprehensive benefits that support your mental, physical, financial, and social well-being. We recognize the importance of a balanced life and invest in your holistic development and security.</p><ul><li><b>
Retirement and Insurance:</b> Core bank funding options for retirement savings, comprehensive medical coverage, and life insurance, plus flexible voluntary benefits where applicable.</li><li><b>
Generous Time-off:</b> Includes annual leave, parental/maternity leave up to 20 weeks, sabbatical leaves up to 12 months, volunteering leave, and adherence to minimum standards for annual and public holidays totaling at least 30 days per year.</li><li><b>
Flexible Work Arrangements:</b> Options tailored around home and office locations to support work-life balance, including various flexible working patterns.</li><li><b>
Mental Health and Well-being:</b> Access to Unmind digital wellbeing platforms, resilience and skill development programs, global Employee Assistance Programs, mental health first aiders, and a variety of self-help resources.</li><li><b>
Continuous Learning and Growth:</b> Cultivating a culture of learning through opportunities to reskill, upskill, and utilize a blend of physical, virtual, and digital learning avenues.</li><li><b>
Inclusive Workplace:</b> Being part of a values-driven organization that celebrates diversity, promotes inclusiveness, and supports every individual&rsquo;s potential to thrive.</li></ul></div></div></div></div></div></div></div></div></div><p></p>

Branch Sales and Service Executive

Standard Chartered

<div>
 <strong>
  Job Summary
  <br/>
  <br/>
 </strong>
 As a
 <strong>
  Branch Sales and Service Executive
 </strong>
 at Standard Chartered in Manama, Bahrain, you will play a pivotal role in driving inbound and outbound sales activities, primarily targeting new-to-bank (NTB) clients across various segments. Your core focus will be engaging employees of corporate clients where the bank has established partnerships, utilizing on-site marketing events, roadshows, and employee lists provided by those corporate partners.
 <br/>
 <br/>
 You will start by promoting essential payroll account services and anchor products relevant to your role, with an opportunity to progressively expand your portfolio to the full suite of retail banking products. Your efforts will build trusted relationships, enhancing customer loyalty and maximizing product penetration.
 <br/>
 <br/>
 This position requires you to navigate complex processes including remote Know Your Customer (KYC) verification, accurate and error-free documentation, and adherence to operational standards ensuring compliance with all regulatory and bank-specific policies.
 <br/>
 <br/>
 Overall, this role contributes significantly to the bank's growth strategy by combining strategic engagement, meticulous process management, and exemplary customer service in a dynamic banking environment. Joining us means taking ownership to deliver high-quality outcomes while upholding the highest standards of ethics and professionalism.
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 <strong>
  Key Responsibilities
  <br/>
  <br/>
 </strong>
 <strong>
  Client Engagement and Sales Delivery:
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Proactively connect with identified corporate employees to introduce and explain banking propositions thoroughly.
  </li>
  <li>
   Apply needs-based selling techniques with a strong customer segmentation focus to meet diverse client requirements.
  </li>
  <li>
   Conduct in-person meetings and roadshows to strengthen client relationships and increase service adoption rates.
  </li>
  <li>
   Set up anchor products and initiate cross-selling conversations to broaden client engagement with the bank's offerings.
  </li>
  <li>
   Educate clients on utilizing digital banking platforms, ATM services, and client centers for seamless transaction experiences.
  </li>
  <li>
   Deepen customer relationships by maximizing product penetration and service satisfaction.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Compliance And Risk Management
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Maintain strict adherence to all internal policies, procedures, and local regulatory requirements relevant to retail banking services.
  </li>
  <li>
   Conduct Customer Due Diligence (CDD), Money Laundering Prevention (MLP), and Treating Customers Fairly (TCF) with thorough diligence.
  </li>
  <li>
   Ensure real-time awareness and compliance with all anti-fraud, anti-money laundering, and KYC policies, reporting any suspicious activities immediately.
  </li>
  <li>
   Commit to zero tolerance on any form of fraud or misrepresentation and participate actively in all required training programs to stay updated on compliance standards.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Skills And Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   In-depth Product Knowledge across retail banking products, including payroll accounts and anchor services.
  </li>
  <li>
   Excellent Communication Skills with ability to clearly articulate bank propositions and tailor messaging to diverse client segments.
  </li>
  <li>
   Strong understanding of Process and Quality Control to ensure error-free customer applications and compliance with operational standards.
  </li>
  <li>
   Well-informed on Market Knowledge specific to corporate banking clients and employee engagement strategies within the Bahraini banking sector.
  </li>
  <li>
   Demonstrated ability to manage multiple client interactions efficiently while maintaining high levels of accuracy and client satisfaction.
  </li>
  <li>
   Proficiency in digital tools and platforms related to banking operations and customer relationship management is preferred.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Education: Bachelor's Degree in Business, Finance, Marketing, or related fields.
  </li>
  <li>
   Training: Completion of Financial Advisory Programme (FAP) with certifications in FAP 1, Module 1, and Modules 2 or 3-5 years' relevant experience in the financial sector.
  </li>
  <li>
   Languages: Fluency in English and Arabic is required for effective communication with diverse clients and stakeholders.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  About Standard Chartered
  <br/>
  <br/>
 </strong>
 Standard Chartered is a leading international bank with a presence spanning over 170 years, combining the agility of a nimble bank with the strength to create significant impact. We are committed to positively influencing the lives of our clients, the communities we serve, and our employees. We embrace challenges and constantly seek new opportunities for improvement and growth.
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 <br/>
 Our purpose, to drive commerce and prosperity through our unique diversity, is supported by our brand promise to "be here for good." Our culture encourages valued behaviors, including integrity, innovation, and inclusiveness, ensuring every individual is respected and empowered.
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 <strong>
  Our Core Values Include
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Doing the right thing: We act with integrity and put customers at the center of all decisions.
  </li>
  <li>
   Continuous improvement: We strive for excellence, embrace innovation, and learn from successes and setbacks.
  </li>
  <li>
   Collaboration: We foster an inclusive environment where we celebrate diversity and work together towards long-term success.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 <strong>
  What We Offer
  <br/>
  <br/>
 </strong>
 Aligned with our Fair Pay Charter, Standard Chartered provides a competitive salary accompanied by comprehensive benefits that support your mental, physical, financial, and social well-being. We recognize the importance of a balanced life and invest in your holistic development and security.
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 <br/>
 <ul>
  <li>
   Retirement and Insurance: Core bank funding options for retirement savings, comprehensive medical coverage, and life insurance, plus flexible voluntary benefits where applicable.
  </li>
  <li>
   Generous Time-off: Includes annual leave, parental/maternity leave up to 20 weeks, sabbatical leaves up to 12 months, volunteering leave, and adherence to minimum standards for annual and public holidays totaling at least 30 days per year.
  </li>
  <li>
   Flexible Work Arrangements: Options tailored around home and office locations to support work-life balance, including various flexible working patterns.
  </li>
  <li>
   Mental Health and Well-being: Access to Unmind digital wellbeing platforms, resilience and skill development programs, global Employee Assistance Programs, mental health first aiders, and a variety of self-help resources.
  </li>
  <li>
   Continuous Learning and Growth: Cultivating a culture of learning through opportunities to reskill, upskill, and utilize a blend of physical, virtual, and digital learning avenues.
  </li>
  <li>
   Inclusive Workplace: Being part of a values-driven organization that celebrates diversity, promotes inclusiveness, and supports every individual&rsquo;s potential to thrive.
  </li>
 </ul>
</div>


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