operation manager

operations executive

training manager – operations Jobs in Delhi

training manager – operations

warehouse manager

operations manager

EdTerra Edventures Private Limited

<div>
 
 About EdTerra Edventures
 
 
 
 EdTerra is India&rsquo;s largest student education travel company, pioneering the integration of curriculum-based learning with fun and immersive journeys. We empower students with 21st-century skills essential for their future success, including life skills, literacy skills, and learning skills crucial for today&rsquo;s interconnected global workspaces.
 
 
 We have successfully collaborated with over 130 top schools across India, impacting more than 70,000 students and publishing over 1,300 media projects. Our offices are located in Mumbai and Hyderabad, with our headquarters in New Delhi.
 
 
 
 Role Overview
 
 
 
 We are looking for a dedicated and experienced Domestic Operations Manager to oversee and manage the operational aspects of our domestic educational journeys. The ideal candidate will be responsible for ensuring smooth execution, cost control, and exceptional customer experiences while maintaining rigorous safety standards.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Journey Planning and Execution:
 </li>
 <li>
 Oversee end-to-end operational planning and execution of domestic educational tours.
 </li>
 <li>
 Collaborate with the Product and Sales teams to align journey designs with educational objectives.
 </li>
 <li>
 Ensure adherence to safety standards and quality guidelines.
 </li>
 <li>
 Cost Management and Budgeting:
 </li>
 <li>
 Control costs related to transportation, accommodation, food, and other logistics.
 </li>
 <li>
 Optimize vendor negotiations to maintain budget efficiency.
 </li>
 <li>
 Monitor expenses and maintain profitability for each tour.
 </li>
 <li>
 Team Coordination and Leadership:
 </li>
 <li>
 Manage and lead the domestic operations team, including Tour Coordinators and Support Staff.
 </li>
 <li>
 Facilitate training and development programs to enhance team performance.
 </li>
 <li>
 Vendor and Stakeholder Management:
 </li>
 <li>
 Build and maintain strong relationships with vendors, partners, and other stakeholders.
 </li>
 <li>
 Ensure timely and efficient communication to resolve operational challenges.
 </li>
 <li>
 Customer Experience and Safety Compliance:
 </li>
 <li>
 Ensure exceptional customer experiences by addressing student and school requirements.
 </li>
 <li>
 Implement safety protocols and manage emergency situations effectively.
 </li>
 <li>
 Process Improvement and Reporting:
 </li>
 <li>
 Continuously improve operational processes for efficiency and effectiveness.
 </li>
 <li>
 Generate detailed reports on operational performance, budgets, and customer feedback.
 
 
 </li>
 </ul>
 
 Qualifications And Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Travel &amp; Tourism Management, or a related field.
 </li>
 <li>
 5+ years of experience in operations management, preferably in the travel or education sector.
 </li>
 <li>
 Strong leadership and team management skills.
 </li>
 <li>
 Excellent organizational and problem-solving abilities.
 </li>
 <li>
 Proficiency in budget management and cost optimization.
 </li>
 <li>
 Outstanding communication and negotiation skills.
 </li>
 <li>
 Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
 
 
 </li>
 </ul>
 
 Preferred Skills
 
 
 
 <ul>
 <li>
 Experience in educational travel or student tours is highly desirable.
 </li>
 <li>
 Familiarity with safety regulations and risk management practices.
 </li>
 <li>
 Knowledge of travel logistics, vendor management, and customer service.
 
 
 </li>
 </ul>
 
 Why Join EdTerra?
 
 
 
 <ul>
 <li>
 Be a part of India&rsquo;s leading student education travel company.
 </li>
 <li>
 Opportunity to make a meaningful impact on student learning and growth.
 </li>
 <li>
 Collaborative and dynamic work environment.
 </li>
 <li>
 Competitive compensation and growth opportunities.
 
 
 </li>
 </ul>
 Skills: budgeting,operations management,journey planning,safety regulations,safety compliance,travel logistics,communication,team coordination,cost optimization,costings,negotiation,budget management,customer service,problem solving,travel,iternary,process improvement,problem-solving,team management,team leadership,leadership,cost management,organizational skills,customer experience,vendor management
</div>

Travel Operations Manager - Group Tour

BT Group

<div>
 
 Job Details
 
 
 
 
 Job title
 
 
 
 Operation Manager
 
 
 
 Reports to (job)
 
 
 
 Senior Manager Operations
 
 
 
 Business Unit
 
 
 
 Business Managed Services
 
 
 
 Team
 
 
 
 Bespoke Operations
 
 
 
 Location
 
 
 
 India - Gurugram
 
 
 
 Job Dimensions
 
 
 
 Management of a Operations team that is responsible for customers with a revenue of over &pound;150 million across the BTInternational.
 
 
 
 Hours
 
 
 
 Full Time
 
 
 
 Direct Reports
 
 
 
 50+ FTE
 
 
 
 Benefit Band
 
 
 
 D
 
 
 
 Why BT?
 
 
 
 We&rsquo;ve always been an organisation with purpose; to use the power of communications to make a better world. You can trace this back to our beginning as pioneers of the world&rsquo;s first telecommunications company. At our heart we&rsquo;re a technology company with research and innovation in our bones and a desire to be personal, simple, and brilliant for our customers - those are the values we live by whilst also creating an inclusive working environment where people from all backgrounds can succeed.
 
 
 Our pursuit of progress over the past 180 years has established BT as a strong, successful brand, with huge scale capable of achieving great things. From supporting emergency services, hospitals, banks and keeping economies around the world online, safe and commercial, to delivering large scale technology infrastructure like the creation of BT Sport.
 
 
 Today in this fast changing, always on, digital world our purpose remains true. Yet the market conditions, regulation and competition we face are tougher than ever before. So if you have the drive, optimism and resilience to help propel us forward we&rsquo;ll offer unrivalled personal development, a wealth of opportunities to learn, experience new things and pursue new careers. If that&rsquo;s you and what you&rsquo;re looking for, we&rsquo;d love you to be part of our future.
 
 
 
 Why Business Unit/Function
 
 
 
 We have around 1 -2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall we&rsquo;re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.
 
 
 Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services. Our ventures provide mass-market services like directory enquiries and payphones, and Business services including Fleet Solutions and BT Redcare. We also offer specialist Business services to our Internet of Things customers.
 
 
 
 Why this job matters
 
 
 
 Our purpose is to use the power of communication to make a better world. For each other, for our customers, for society and our communities.
 
 
 This role provides support and managed services to our customers through the use of security, monitoring and load balancing technologies, 24x7x365 days a year. By using market leading products and applying BTs process, quality and intellectual property, we provide our customers with services to facilitate their objectives through the power of communication.
 
 
 The role requires an innovative, engaging, driven individual who has a proven record of achievement and experience in managing teams who provide complex services to meet customer requirements.
 
 
 
 What I&rsquo;ll Be Doing &ndash; Your Accountabilities
 
 
 
 
 Skills required for the job
 
 
 
 The role will be internally and externally faced; and you will require a high level understanding of the technical services, SASE Product provided by Managed Customer Services to Bespoke/standard Customers. You should also have a good awareness of the wider service portfolio available to BT International.
 
 
 You&rsquo;ll be:
 
 
 <ul>
 <li>
 Delivering service to customers as per our contractual obligations on a product, Service Design or bespoke managed service wrap as agreed. This includes resolving incidents, service requests, changes and problems to time, cost and quality
 </li>
 <li>
 Validating Service Designs and product specifications to confirm Managed Services can deliver the service outcomes in a scalable and robust way to time, cost and quality.
 </li>
 <li>
 Working with the relevant Service Delivery and Transition Managers to ensure any winning new business or new Service Designs are delivered right first time.
 </li>
 <li>
 Responsible for the Management of the Team, ensuring the engagement of the team is of a high level and that services to customers are provided on a 24x7x365 basis as per appropriate service models.
 </li>
 <li>
 Responsible for ensuring the team&rsquo;s training and development plans support the individuals requirements and the team&rsquo;s by ensuring there are no single points of failure and there is adequate cover at all times for their activities
 </li>
 <li>
 Act as the primary operational interface with key OEM partners (Cisco, Palo Alto, Fortinet, etc.), ensuring alignment between partner commitments and service delivery outcomes.
 </li>
 <li>
 Business acumen: knowledgeable in business strategy and the drivers of organisational performance, including people drivers of performance and financial
 
 
 </li>
 </ul>
 literacy (e.g. business KPIs, business cases)
 
 
 <ul>
 <li>
 Stakeholder management: able to operate and influence at senior levels both internally and externally.
 </li>
 <li>
 Effective relationship building: ability to deal with people across a wide range of functions, managing and participating in virtual teams.
 </li>
 <li>
 Strong Communication skills: ability to create clear strategic goals and direction with a compelling story, aligning the team whilst motivating/ empowering to deliver.
 </li>
 <li>
 Adaptability: flexible to changes in working practices and requirements.
 </li>
 <li>
 Leadership: able to drive customer experience by motivating and engaging a team in all areas of people management
 </li>
 <li>
 Knowledge of BMS solution offerings, customer IT systems and applications.
 </li>
 <li>
 Experience of working across the service lifecycle, supporting and costing bids as a subject matter expert;
 </li>
 <li>
 Posess a high level technical knowledge of SASE-Fortinet/ Palo Alto, |CISCO, Meraki technologies |Global Fabric.
 </li>
 <li>
 AI adoption strategy, Build and drive the automation roadmap for Network Operations in collaboration with Engineering and Tooling teams.
 
 
 </li>
 </ul>
 
 Connected leaders behaviours
 
 
 
 
 Experience You Would Be Expected To Have
 
 
 
 <ul>
 <li>
 Bold Decision Maker
 </li>
 <li>
 Commercial Thinker
 </li>
 <li>
 Change Agent
 
 
 </li>
 </ul>
 MANDATORY:
 
 
 <ul>
 <li>
 Own and maintain the ITIL process/s
 </li>
 <li>
 Subject Matter Expert on security firewalling and policies
 </li>
 <li>
 Be responsible for process briefing/training where required
 </li>
 <li>
 Monitor &amp; control process performance and compliance within the team
 </li>
 <li>
 Own the management and reporting aspects relating to your secure role
 </li>
 <li>
 Attend and contribute to various BT Security forums relating to Governance, Risk Review etc.
 </li>
 <li>
 A will to learn and a creative mind. Some computer programing or work with Excel Spreadsheets, would be useful, though not essential.
 
 
 </li>
 </ul>
 
 Key decisions
 
 
 
 <ul>
 <li>
 Contracts/services Accepted into Service
 </li>
 <li>
 People/Cultural support framework
 </li>
 <li>
 Prioritastion of Workload (demand management)
 </li>
 <li>
 Recommender for areas/products supported
 </li>
 <li>
 TLR/TLC optimisation
 
 
 </li>
 </ul>
 
 Why this job matters
 
 
 
 The Network Engineering Manager manages the delivery of client technical requirements and deploying optimal networking and connectivity solutions that enable clients and the enterprise to achieve their operational and business goals.
 
 
 
 What You&rsquo;ll Be Doing
 
 
 
 1 - Manages teams in the delivery of daily activities and is accountable for system design, build, testing, validation, maintenance, and ongoing support of all network infrastructure components.
 
 
 2 - Manages and ensures client expectations for data communications connectivity and related products and applications, throughout project lifecycle including functionality, cost, delivery schedule, support readiness and relationships (usually working directly with senior level technical resources, project managers, and business decision makers).
 
 
 3 - Manages a team in the preparation of recommendations and supporting details of formal project proposals for network connectivity and configurations.
 
 
 <ul>
 <li>
 Manages a team in the installation, testing, and setup of new network hardware both physical and virtual (firewalls, routers, switching, monitoring) hardware and software.
 </li>
 <li>
 Manages projects involving interdisciplinary teams, adhering to policy, regulatory requirements, and standards of best practice.
 </li>
 <li>
 Participates in the development and implementation of policies and procedures and ensures their conformance with information systems goals.
 </li>
 <li>
 Manages the delivery of support for clients with data protection and overarching cloud capabilities.
 </li>
 <li>
 Manages the implementation of core and cloud infrastructure security to manage risks and exposure.
 </li>
 <li>
 Manages the day-to-day operations, administration and support of complex IT &amp; OT networks, wired and wireless local and wide area networks.
 </li>
 <li>
 Leads routine analysis and interpretation of traffic and utilisation of services on network connections.
 
 
 </li>
 </ul>
 11 - Ensures teams follow the development and documentation of network infrastructure, technology, policy, and procedures.
 
 
 12 - Coaches talent, and manages others, to develop capabilities and ensure performance through upskilling, development and recruitment.
 
 
 13 - Implements ways to improve working processes within the area of Network Engineering.
 
 
 
 The Skills You&rsquo;ll Need
 
 
 
 Customer Service
 
 
 Continuous Improvement
 
 
 Health &amp; Safety
 
 
 Network Delivery
 
 
 Issue Resolution
 
 
 Network Security
 
 
 Stakeholder Management
 
 
 Network Testing
 
 
 Network Configuration
 
 
 Customer Relationship Management
 
 
 Network Integration
 
 
 Network Implementation
 
 
 Network Design
 
 
 Incident Management
 
 
 Event Planning
 
 
 Talent Management
 
 
 Decision Making
 
 
 Growth Mindset
 
 
 Performance Management
 
 
 Inclusive Leadership
 
 
 
 Our leadership standards
 
 
 
 
 Looking in:
 
 
 
 
 Leading inclusively and Safely
 
 
 
 I inspire and build trust through self-awareness, honesty and integrity.
 
 
 
 Owning outcomes
 
 
 
 I take the right decisions that benefit the broader organisation.
 
 
 
 Looking out:
 
 
 
 
 Delivering for the customer
 
 
 
 I execute brilliantly on clear priorities that add value to our customers and the wider business.
 
 
 
 Commercially savvy
 
 
 
 I demonstrate strong commercial focus, bringing an external perspective to decision-making.
 
 
 
 Looking to the future:
 
 
 
 
 Growth mindset
 
 
 
 I experiment and identify opportunities for growth for both myself and the organisation.
 
 
 
 Building for the future
 
 
 
 I build diverse future-ready teams where all individuals can be at their best.
 
 
 With over 175 years of heritage, BT is now the flagship business brand of BT Group. We&rsquo;ve brought together our best people and capabilities into a B2B powerhouse serving 1 -2 million business customers internationally.
 
 
 We&rsquo;re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it&rsquo;s not just the technology that matters, it&rsquo;s what it can do to help them build stronger, smarter, more secure businesses.
 
 
 We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.
 
 
 As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.
 
 
 
 A FEW POINTS TO NOTE:
 
 
 
 Although these roles are listed as full-time, if you&rsquo;re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.
 
 
 We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.
 
 
 
 DON'T MEET EVERY SINGLE REQUIREMENT?
 
 
 
 Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.
</div>

Operation Manager

Akasa Air

<div>
 
 Job Summary
 
 
 
 The Inflight Base Manager is responsible for overseeing all day-to-day operations at an airline&rsquo;s base, ensuring safe, efficient, and customer-focused inflight services. This role provides leadership to flight attendants, supervisors, and support staff, ensuring compliance with regulatory requirements and company standards. The Base Manager acts as the primary liaison between inflight teams and other operational departments, driving performance, engagement, and service excellence.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Ensure smooth working of cabin crew operations and effective Base Administration.
 </li>
 <li>
 Ensure Cabin Crew deliver on board safe, efficient, and superlative service experience to all Passengers.
 </li>
 <li>
 Review performance and mentor, coach &amp; motivate the Base Team and crew and foster an efficient working environment.
 </li>
 <li>
 Always uphold company image and value systems and ensure quality standards are met.
 </li>
 <li>
 Ensure cabin crew are conversant and compliant with DGCA regulations, company SOPs, grooming, and discipline standards.
 </li>
 <li>
 Report all safety and service-related concerns to VP &ndash; Inflight Services and Dy. General Manager &ndash; Inflight Services.
 </li>
 <li>
 Liaise with departments like Catering, OCC, Airport Services, and Cabin Appearance to ensure 100% OTP from IFS.
 </li>
 <li>
 Resolve conflicts and provide coaching and counseling to crew on performance and service issues.
 </li>
 <li>
 Ensure adequate manning levels and represent IFS in cabin crew recruitment drives.
 </li>
 <li>
 Monitor crew performance through briefings, audits, and submit comprehensive reports.
 </li>
 <li>
 Maintain effective base administration and ensure all records and data are up to date.
 </li>
 <li>
 Coordinate with rostering for unplanned flights and ensure smooth operation of special flights.
 </li>
 <li>
 Review flight reports and escalate critical concerns for resolution.
 </li>
 <li>
 Operate flights in exigency or as required.
 
 
 </li>
 </ul>
 
 Required Skills &amp; Experience
 
 
 
 <ul>
 <li>
 Behavioral / Leadership:
 </li>
 <ul>
 <li>
 Counselling, coaching, and influencing
 </li>
 <li>
 Problem solving and troubleshooting
 </li>
 <li>
 Team management and leadership skills
 </li>
 <li>
 Communication skills
 </li>
 <li>
 Personal credibility
 </li>
 </ul>
 <li>
 Functional:
 </li>
 <ul>
 <li>
 Knowledge of Airline Operations and Inflight Services
 </li>
 <li>
 Understanding of DGCA standards and practices
 </li>
 <li>
 Knowledge of aircraft type, specifications, and operations
 </li>
 <li>
 Record keeping and report writing
 </li>
 <li>
 Administrative skills
 </li>
 <li>
 Computer skills
 </li>
 </ul>
 <li>
 Crew with minimum flying experience of 5 years, out of which minimum 3 years should be as IFM.
 
 </li>
 </ul>
 
 Good To Have
 
 
 
 <ul>
 <li>
 Preferably a Check Crew.
 </li>
 <li>
 Valid SEP
 
 
 </li>
 </ul>
 
 Educational Qualification
 
 
 
 <ul>
 <li>
 Should be Graduate.
 
 
 </li>
 </ul>
 
 Location:
 
 Delhi Airport
 
 
 
 Akasa Air does not solicit or accept any form of payment from candidates or institutions during its recruitment process. Any such claims are fraudulent and should be disregarded.
 
 
 
 
 Individuals engaging with unauthorized entities do so at their own risk. We encourage you to report any such incidents to info@akasaair.com for appropriate action.
 
</div>

Assistant Base Manager - Delhi

MARS Cosmetics

<div>
 
 We at MARS Cosmetics are hiring for a
 
 Warehouse Manager
 
 with basic requirements mentioned below:
 
 
 
 
 
 
 Location:
 
 Bakoli, Delhi, India.
 
 
 
 Department:
 
 Supply Chain Management
 
 
 
 Role:
 
 Warehouse manager
 
 
 
 
 
 
 About MARS Cosmetics:
 
 
 
 MARS Cosmetics is a globally recognized beauty brand that thrives on innovation, diversity ,and empowering individuals through high-quality beauty solutions. Headquartered in New Delhi, MARS Cosmetics is committed to offering ground breaking products that meet the ever-evolving needs of consumers worldwide.
 
 
 
 
 
 
 Job Description:
 
 
 
 &bull; Oversee day-to-day warehouse operations including receiving, put-away, storage, picking, packing, and dispatch.
 
 
 &bull; Ensure 100% dispatch accuracy and on-time Dispatch/delivery to GT distributors/ CFAs.
 
 
 &bull; Maintain inventory accuracy through regular cycle counts, stock reconciliations, and variance analysis.
 
 
 &bull; Drive implementation of standard operating procedures (SOPs) across all warehouse functions to improve efficiency and reduce errors.
 
 
 &bull; Monitor and control material handling, manpower productivity, and warehouse expenses.
 
 
 &bull; Coordinate with CFAs, Logistics teams for smooth dispatch scheduling and load planning.
 
 
 &bull; Ensure all warehouse activities comply with safety, hygiene, and statutory norms.
 
 
 &bull; Utilize ERP systems to track inventory movement and generate operational reports , Deep knowledge of ERP functioning
 
 
 &bull; Identify and implement process improvements to enhance turnaround time and stock accuracy.
 
 
 &bull; Lead, train, and motivate the warehouse team for high performance and accountability.
 
 
 &bull; Ensure timely documentation, including GRNs, DCs, and system postings.
 
 
 &bull; Prepare and review daily, weekly, and monthly MIS for dispatch accuracy, cycle count, and warehouse KPIs.
 
 
 
 
 
 
 
 
 
 Key Skills Required:
 
 
 
 Should have good understanding to handle small Quantities with Multiple SKUs .
 
</div>

Warehouse Manager

Weekday (YC W21)

<div>
 This role is for one of our clients
 
 
 Company Name: Salad Days
 
 
 Industry: Food and Beverage Services
 
 
 Seniority level: Mid-Senior level
 
 
 Min Experience: 3 years
 
 
 Location: NCR
 
 
 JobType: full-time
 
 
 We are seeking a
 
 Regional Training Manager
 
 to drive operational excellence and people capability across a network of multiple stores within the assigned region. This role is pivotal in ensuring that all team members are equipped with the right knowledge, skills, and behaviors to deliver consistent brand experiences, maintain food and hygiene standards, and achieve business objectives. The ideal candidate brings a strong background in F&amp;B operations and a passion for training, mentoring, and continuous improvement.
 
 
 
 Key Responsibilities
 
 
 
 Training Design &amp; Delivery
 
 
 Develop and deliver structured training programs covering onboarding, process adherence, customer experience, and performance improvement.
 
 
 Conduct on-site and virtual training sessions to ensure consistent implementation of brand and operational standards.
 
 
 Create customized training interventions based on skill assessments, operational KPIs, and feedback from audits or customer complaints.
 
 
 
 Operational Capability Building
 
 
 Partner with Area Managers and Store Leaders to identify training priorities that impact quality, efficiency, and compliance.
 
 
 Reinforce best practices across kitchen operations, hygiene, and customer service to ensure SOP compliance.
 
 
 Conduct regular store evaluations to assess training effectiveness and recommend corrective actions.
 
 
 
 Talent Development &amp; Coaching
 
 
 Identify high-potential team members and create development roadmaps to prepare them for leadership roles.
 
 
 Provide on-the-job coaching and mentorship to store-level trainers, team leads, and shift managers.
 
 
 Collaborate with HR and Operations to support succession planning and employee retention initiatives.
 
 
 
 Quality &amp; Compliance
 
 
 Ensure adherence to food safety and hygiene protocols across all stores in alignment with FSSAI and brand standards.
 
 
 Track key operational metrics such as audit scores, customer feedback, and cost variances to measure training impact.
 
 
 Document training attendance, progress, and effectiveness reports for leadership review.
 
 
 
 Collaboration &amp; Continuous Improvement
 
 
 Work closely with cross-functional teams &mdash; Operations, HR, and QA &mdash; to align on business goals and training outcomes.
 
 
 Introduce innovative learning methods such as microlearning, visual SOPs, and performance simulations.
 
 
 Gather insights from stores to refine training content and address recurring operational challenges.
 
 
 
 Qualifications
 
 
 
 5+ years of experience
 
 in the food &amp; beverage or QSR industry with a focus on training, operations, or quality assurance.
 
 
 Strong understanding of
 
 kitchen workflows, hygiene standards, and customer service protocols.
 
 
 Proven experience in managing training programs across multiple locations or regions.
 
 
 Excellent facilitation, communication, and interpersonal skills &mdash; especially with frontline teams.
 
 
 
 Proficient in MS Excel, reporting tools, and digital training platforms.
 
 
 Willingness to
 
 travel extensively
 
 within the assigned region.
 
 
 
 Key Skills
 
 
 Training &amp; Capability Development | Operational Excellence | SOP Implementation | Food &amp; Hygiene Standards | Coaching &amp; Mentoring | Performance Improvement | QSR Operations | Cross-functional Collaboration
</div>

Training Manager – Operations

<div>
 Requisition id:1645060
 
 
 As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom. At EY, we don't just focus on who you are now, but who you can become. We believe that it&rsquo;s your career and &lsquo;It&rsquo;s yours to build&rsquo; which means potential here is limitless and we'll provide you with motivating and fulfilling experiences throughout your career to help you on the path to becoming your best professional self.
 
 
 
 The opportunity
 
 : Senior Manager-Operations-Operations-CBS - LG - Legal/General Counsel&rsquo;s Office (GCO) - New Delhi
 
 
 
 Your Key Responsibilities
 
 
 
 
 Technical Excellence
 
 
 
 Well versed in corporate contracting, tech contracts and managed contracts preferrably
 
 
 
 Skills And Attributes
 
 
 
 
 To qualify for the role you must have
 
 
 
 
 Qualification
 
 
 
 LL.B.
 
 
 
 Experience
 
 
 
 Minimum 15 years
 
 
 
 What We Look For
 
 
 
 People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach.
 
 
 
 What We Offer
 
 
 
 With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.
 
 
 EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.
 
 
 If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.
 
 
 Join us in building a better working world. Apply now.
</div>

Senior Manager - Operations - Operations - CBS - LG - Legal/General Counsel's Office (GCO) - New Del

Grapes Worldwide

<div>
 
 
 Manager - E-Commerce/Quick Commerce - Grocery
 
 
 
 This person will be responsible for managing the day-to-day e-commerce/quick commerce operations, onboarding on quick commerce platforms. This includes optimizing online/offline sales strategies, inventory management, po management , and conducting market research. The role demands a keen understanding of e-commerce/quick-commerce platforms, consumer behavior, and digital marketing tactics.
 
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Manage and optimize e-commerce platforms for peak performance.
 </li>
 <li>
 Develop and implement digital marketing strategies to drive traffic and sales.
 </li>
 <li>
 Analyze market trends and adjust strategies accordingly.
 </li>
 <li>
 Oversee online promotional campaigns and product listings.
 </li>
 <li>
 Monitor key performance indicators (KPIs) and generate reports.
 </li>
 <li>
 Coordinate with cross-functional teams to enhance user experience.
 </li>
 <li>
 Ensure efficient order processing and fulfillment.
 </li>
 <li>
 Identify and resolve operational issues within the e-commerce platform.
 </li>
 <li>
 Onboarding on multiple quick/e-commerce platforms
 </li>
 <li>
 Regular meeting within Delhi &amp; Outside Delhi
 </li>
 <li>
 Catalogue management
 </li>
 <li>
 Pricing management
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 <ul>
 <li>
 Bachelor's degree in Marketing, Business, or a related field.
 </li>
 <li>
 5-6 years of experience in e-commerce/quick commerce or digital marketing.
 </li>
 <li>
 Strong understanding of e-commerce/quick commerce
 </li>
 <li>
 platforms and tools.
 </li>
 <li>
 Proven track record in managing successful online marketing campaigns.
 </li>
 <li>
 Excellent analytical and problem-solving skills.
 </li>
 <li>
 Ability to work collaboratively with cross-functional teams.
 </li>
 <li>
 Strong attention to detail and organizational skills.
 </li>
 </ul>
 
 
 
 
 
 Skills
 
 
 <ul>
 <li>
 SEO
 </li>
 <li>
 Google Analytics
 </li>
 <li>
 PPC Advertising
 </li>
 <li>
 Email Marketing
 </li>
 <li>
 eCommerce Platforms (Shopify, Magento, etc.)
 </li>
 <li>
 Content Management Systems (CMS)
 </li>
 <li>
 Excel
 </li>
 <li>
 Social Media Management
 </li>
 <li>
 Data Analysis
 </li>
 <li>
 HTML/CSS basics
 </li>
 </ul>
 
 
</div>

Ecommerce Manager

Explore 56+ Operations manager in Delhi this November. Find roles across top companies and apply now to boost your career.