area manager

area manager – mass market Jobs in Delhi

area manager – mass market

area operations manager

Lenskart.com

<div>
 
 For us the Area Operations Manager is one of the most critical roles as the profile has a direct impact and
 
 
 connect with the employees at store level who are in turn responsible for revenue generation and
 
 
 providing the best customer service to our Lenskart customers. For us the Area Operations Managers are
 
 
 the facilitators of growth, driving NPS at the assigned stores by engaging in the best customer service at
 
 
 the stores, developing people, regular coaching and mentoring our people to do better at store level. We
 
 
 hire young, energetic, strong communicators and pragmatic leaders with strong inclination towards
 
 
 customer servicing and sales, who can lead their team to achieve the numbers and the overall
 
 
 organizational objectives.
 
 
 
 
 
 Profile Summary
 
 
 Our Area Operations Manager is responsible for developing and expanding the business in the respective
 
 
 area and managing the store operations across the respective area thereby increasing the customer
 
 
 experience.
 
 
 
 
 
 Key Responsibilities
 
 
 Driving Sales and Customer Service
 
 
 a. Driving and ensuring to meet or exceed the sales plan of the respective territory monthly/
 
 
 quarterly and annually
 
 
 b. Driving and focusing on providing the customer services thereby increasing the Net Promoter
 
 
 Score (NPS) for the store
 
 
 c. Drive culture of high sales performance expectations, i.e. SALES Leadership
 
 
 d. Motivates and inspires field team to drive for results.
 
 
 e. Review financial performance at regional level to identify improvement opportunities.
 
 
 f. Serve as critical strategy planning link between Corporate and the field organization.
 
 
 g. Translate corporate goals including financial returns, sales growth and market share, into
 
 
 business plans.
 
 
 h. Assess field capability and establish performance priorities at group level.
 
 
 Manpower Planning &amp; People Development
 
 
 a. Working with the HR team and the Store Manager in ensuring staffing levels are adequate to
 
 
 effectively operate the store
 
 
 b. Direct responsibility for professional development of Lenskart Associates
 
 
 c. Assess and prioritize advanced management skill gaps including those related to
 
 
 design and implementation of business plans, forecasts, financial analysis,
 
 
 associate development and communication.
 
 
 d. Conduct two-way, formal and informal performance evaluations of Lenskart Associates which
 
 
 review professional development needs and accomplishments as well as overall achievement
 
 
 of management objectives
 
 
 e. Responsible for establishing a culture that embraces diversity and maximizes the learnings from
 
 
 a diverse team.
 
 
 f. Overall responsibility for associate development
 
 
 Managing P&amp;L of the Assigned Stores
 
 
 
 
 
 a. Responsible for managing and maintaining territory and store budgets to ensure profitability at
 
 
 store as well as territory level
 
 
 b. Managing the top and bottom line effectively of the assigned territory and stores
 
 
 c. Responsible for reducing shrinkage
 
 
 d. Managing the productivity of the staff
 
 
 e. Using cost effective methods to ensure productivity of the respective territory
 
 
 Managing and Maintaining High Standards of Retail Operations
 
 
 
 
 
 a. Regular Store Visits to:
 
 
 o Audit stores
 
 
 o Coaching the Store Managers
 
 
 o Motivate staff through sales discussions
 
</div>

Area Operations Manager

Godrej Capital

<div>
 
 
 Area Manager &ndash; Mass Market
 
 
 
 
 Designation
 
 
 
 Area Manager &ndash; Mass Market
 
 
 
 
 
 
 Grade
 
 
 
 L1 - Senior Executive / Assistant Manager
 
 
 
 Reporting to
 
 
 
 Cluster Manager &ndash; Mass Market
 
 
 
 Location
 
 
 
 Pune
 
 
 NCR Bangalore Mumbai
 
 
 
 Function
 
 
 
 Business
 
 
 
 Job Purpose
 
 
 
 The role holder will be responsible for selling Godrej Housing Finance's loan products &ndash; home loans, loan against property for SEP and SENP customer profile.
 
 
 
 Role
 
 
 <ul>
 <li>
 Sell Loan against Property (LAP), SEP, SENP loans for the organization.
 </li>
 <li>
 Plan &amp; execute the LAP, SEP and SENP customer strategy for the month/ quarter to ensure regional goals are overachieved.
 </li>
 <li>
 Identifying potential channel partners based on agreed profiles. and ensure tie up is in accordance with the business plan &amp; SOPs
 </li>
 <li>
 Relationship management with DSA, connectors &amp; individual concerns where business leads can come from
 </li>
 <li>
 Control &amp; monitor distribution network, plan sales promotion activities
 </li>
 <li>
 Handling the documentation and supporting customers with building the application files - mitigating issues
 </li>
 <li>
 Working with support functions for optimum TAT and service delivery
 </li>
 <li>
 Feed backing to customers on loan status &amp; resolution required
 </li>
 <li>
 Must have customer centricity and create a culture of customer satisfaction across all levels within the team.
 </li>
 <li>
 Maintaining database and MIS &amp; reporting on a regular basis.
 </li>
 <li>
 Cross sell of Insurance and related products.
 </li>
 </ul>
 
 
 Qualification &amp; experience
 
 
 
 Applicant should be PGDM / MBA from a good institute. Specialisation in sales and marketing/ Finance
 
 
 Experience of 3 to 5 years in Sales. Age up to 33 yrs.
 
 
 Experience in selling LAP products
 
 
 
 Essential skills
 
 
 
 Excellent communication
 
 
 Ability to understand business financials &amp; assess health of cases
 
 
 Relationship building &amp; networking
 
 
 Internal stakeholder management
 
 
 Good analytical skills
 
 
 High on integrity
 
 
 Proficient in MS Office &ndash; Excel, PowerPoint
 
 
 
 Nature of role
 
 
 
 Field based
 
 
 Individual contributor role &ndash; no direct team reporting in to this role
 
</div>

Area Manager – Mass Market

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Senior Sales Manager (Corporate Salary)
 
 
 
 Function/ Department:
 
 Branch Banking
 
 
 
 Job Purpose
 
 
 
 This role involves direct customer interaction and business acquisition of corporate salary accounts in a specific area. The role bearer will explain and sell banking products, link customers and bank, and provide excellent service. The role bearer will also map catchments, get customer feedback, and convert opportunities by acquiring clients, deepening customer relationships, and achieving organizational goals.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Lead and guide a team of acquisition managers in designated areas for Salary Account acquisition
 </li>
 <li>
 Ensure adherence to the acquisition process during daily sales calls for comprehensive market coverage
 </li>
 <li>
 Oversee the activation and usage of Salary Accounts, meeting assigned activation targets.
 </li>
 <li>
 Educate and update team members on Salary Account products to maintain product knowledge
 </li>
 <li>
 Promptly address customer queries related to Salary Accounts for high satisfaction levels.
 </li>
 <li>
 Optimize team staffing to minimize attrition and ensure operational efficiency.
 </li>
 <li>
 Manage operations with a customer-centric approach, focusing on Salary Account holders' needs
 </li>
 <li>
 Evaluate growth strategies for acquiring Salary Account customers using competitor analyses and feedback
 </li>
 <li>
 Implement process changes to enhance service quality specifically for Salary Account acquisition and servicing
 </li>
 <li>
 Support teams by monitoring key performance parameters and providing necessary resources for achieving Salary Account acquisition targets
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Bachelor&rsquo;s in Engineering / Technology / Math&rsquo;s / Commerce / Arts / Science / Biology / Business / Computers / Management
 
 
 
 Experience:
 
 5 to 10 years of relevant experience
</div>

Senior Sales Manager (Corporate Salary)

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Job Title -
 
 Senior Sales Manager (Current Account)
 
 
 
 Place of work
 
 - Mumbai
 
 
 
 Business Unit
 
 - Retail Banking
 
 
 
 Function
 
 - Branch Banking
 
 
 
 Compensations -
 
 Best in Class in the Industry
 
 
 
 Job Purpose
 
 
 
 The role entails managing and scaling up the retail branch banking business for the region by implementing strategies to achieve growth targets. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high quality customer service. The role bearer is responsible for identifying business potential areas for an acquisition of Current Account customers in assigned geographies and using enablers to guide a team to successfully converting the same. The role has a P&amp;L responsibility contributing to the larger branch banking channel objectives.
 
 
 
 Responsibilities
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 
 <ul>
 <li>
 Mentoring a team of Sales Managers across assigned command area of branches
 </li>
 <li>
 Identifying leads for an acquisition of potential customers for assets products thus generating fee-based revenues
 </li>
 <li>
 Monitoring daily sales call to ensure acquisition process is followed including market coverage
 </li>
 <li>
 Activating Current accounts clients on transactions, thereby responsible for current account float delivery against assigned targets
 </li>
 <li>
 Imparting &amp; refreshing product knowledge to team members, ensure complete updated product awareness within the team
 </li>
 <li>
 Responsible of timely resolution of customer queries
 </li>
 <li>
 Ensuring right level of staffing in the region for CA team
 </li>
 <li>
 Maintaining low team attrition
 </li>
 <li>
 Managing customer centric operations and ensuring customer satisfaction by achieving delivery &amp; service quality norms
 </li>
 <li>
 Evaluate the growth strategy based on competitor analysis and feedback from different channels/customers
 </li>
 <li>
 Recommend process changes in order to improve service efficiency and quality across the branch network
 </li>
 <li>
 Monitor the growth and execution as per the defined business plan
 
 
 </li>
 </ul>
 
 Managerial &amp; Leadership Responsibilities
 
 
 
 <ul>
 <li>
 Attract and retain best-in-class talent for key roles in their reporting structure
 </li>
 <li>
 Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements
 </li>
 <li>
 Enable teams to drive growth targets by providing necessary support
 
 
 </li>
 </ul>
 
 Educational Qualifications
 
 
 
 Graduate - Any
 
 
 
 Experience
 
 
 
 8 + years of relevant experience in Sales Banking
</div>

Senior Sales Manager (Current Account)

FyndBridge Consultants & Advisors

<div>
 
 
 Location:
 
 New Delhi
 
 
 
 Qualification:
 
 B.Tech in Civil/Mechanical/Electrical (Mandatory)
 
 
 
 
 Experience:
 
 
 15&ndash;20 years in large-format commercial/industrial property operations
 
 
 
 
 
 
 Role Summary
 
 
 
 We are hiring a General Manager &ndash; Technical Services &amp; Facilities to take full ownership of technical operations across a 900,000 sq. ft. completed industrial development in Central Delhi. This is a hands-on senior role requiring team management, task prioritization, SOP execution, vendor coordination, and day-to-day delivery oversight.
 
 
 This role entails defining strategy and build systems and also responsible for ensuring the systems already defined (SOPs, KPIs, KRAs, AMC protocols, fit-out timelines, vendor SLAs) are followed rigorously, efficiently, and within set timelines.
 
 
 
 
 
 
 Key Responsibility Areas
 
 
 
 
 Team &amp; Task Management
 
 
 <ul>
 <li>
 Lead a team of in-house engineers, technicians, and facility staff across multiple services (electrical, HVAC, STP, plumbing, civil, etc.)
 </li>
 <li>
 Allocate daily/weekly tasks, set
 
 priority-based targets
 
 , and run structured
 
 morning briefings and weekly planning meetings
 
 </li>
 <li>
 Ensure team members are aware of their
 
 KRAs
 
 , timelines, and escalation paths &mdash; and deliver against them consistently
 </li>
 <li>
 Maintain
 
 team morale, discipline, shift scheduling
 
 , and ensure accountability across all internal and outsourced staff
 </li>
 </ul>
 
 
 SOP &amp; KRA/KPI Execution
 
 
 <ul>
 <li>
 Ensure all technical
 
 Standard Operating Procedures (SOPs)
 
 and
 
 task checklists
 
 are followed without deviation
 </li>
 <li>
 Monitor daily, weekly, and monthly
 
 KPI targets
 
 for breakdowns, response times, AMC logs, utility uptime, and tenant fit-out SLAs
 </li>
 <li>
 Escalate non-compliance and repetitive gaps in task performance to senior leadership with recommended corrective actions
 </li>
 <li>
 Maintain clear documentation and logs for every service line under your supervision
 </li>
 </ul>
 
 
 Facilities Oversight (Ongoing)
 
 
 <ul>
 <li>
 Ensure smooth functioning of
 
 STP, HVAC, DG sets, fire systems, elevators, BMS, and water systems
 
 </li>
 <li>
 Keep all
 
 utility and technical systems compliant, operational, and audit-ready
 
 at all times Maintain checklists, logbooks, and dashboards for every major asset and system
 </li>
 <li>
 Ensure a
 
 zero downtime culture
 
 through preventive maintenance and fast-response protocols.
 </li>
 <li>
 Oversee and sign off on fit-out approvals. Approve technical drawings, monitor ongoing works, ensure safety compliance, and proper handovers
 </li>
 </ul>
 
 
 Vendor Management &amp; RFP/Rate Control
 
 
 <ul>
 <li>
 Ensure all vendors meet
 
 SLA commitments
 
 , timelines, material specs, and reporting protocols
 </li>
 <li>
 Approve
 
 RFPs, rate comparisons, work orders
 
 , and ensure timely release of jobs with clear deliverables &amp; evaluate new vendor proposals, escalate rate discrepancies, and negotiate where required
 </li>
 </ul>
 
 
 Compliance, Safety &amp; Reporting
 
 
 <ul>
 <li>
 Ensure all technical operations comply with Delhi&rsquo;s building, fire, electrical, and water laws
 </li>
 <li>
 Maintain an always-ready folder of licenses, NOCs, AMC certificates, inspection logs, and safety checklists
 </li>
 <li>
 Run
 
 monthly reporting to senior management
 
 , including site KPIs, vendor reports, escalations, and risk items
 </li>
 </ul>
 
 
 Continuous Improvement, CAM Optimization &amp; Asset Enhancement
 
 
 <ul>
 <li>
 Actively monitor and optimize
 
 Common Area Maintenance (CAM) costs
 
 through strategic vendor negotiations, manpower allocation, AMC structuring, and utility efficiency
 </li>
 <li>
 Identify and implement
 
 new technologies, systems, and energy-saving methods
 
 to reduce operational costs without compromising tenant experience
 </li>
 <li>
 Proactively suggest
 
 improvements to infrastructure, cleanliness, lighting, air quality, aesthetics
 
 , and service standards to make the property more attractive to current and prospective occupiers
 </li>
 <li>
 Conduct
 
 quarterly reviews of OPEX vs. NOI impact
 
 , and propose changes that directly contribute to improved building valuation and tenant retention
 </li>
 </ul>
 
 
 Design &amp; Engineering Coordination
 
 
 <ul>
 <li>
 Coordinate with architects, structural engineers, MEP consultants, and landscape designers.
 </li>
 <li>
 Review and approve technical drawings, BOQs, and design documents.
 </li>
 <li>
 Ensure value engineering and optimization of design for cost-effectiveness and sustainability.
 </li>
 </ul>
 
 
 Construction Management
 
 
 <ul>
 <li>
 Supervise site execution teams and monitor progress against plans.
 </li>
 <li>
 Review contractor performance and resolve technical issues on site.
 </li>
 <li>
 Ensure implementation of best practices in construction methodology and safety standards.
 </li>
 </ul>
 
 
 Financial Management
 
 
 <ul>
 <li>
 Prepare project budgets, cost estimates, and cash flow projections.
 </li>
 <li>
 Monitor project expenditures and ensure cost control.
 </li>
 <li>
 Approve variations and change orders within defined authority limits.
 </li>
 </ul>
 
 
 Must-Have Skills &amp; Experience
 
 
 <ul>
 <li>
 15+ years in technical operations or facilities management across
 
 commercial or industrial assets
 
 (residential-only not preferred)
 </li>
 <li>
 Experience managing
 
 teams of 10+ across shifts
 
 , vendors, and multiple services (MEP, STP, AMC)
 </li>
 <li>
 Strong command over
 
 task delegation, timeline planning, weekly/monthly execution cycles
 
 </li>
 <li>
 Capable of preparing and reviewing
 
 RFPs, work orders, BOQs, rate comparisons
 
 </li>
 <li>
 Ability to lead on-ground teams while maintaining
 
 visibility, discipline, and documentation
 
 </li>
 <li>
 Familiar with Delhi&rsquo;s compliance landscape:
 
 DFS, DJB, DISCOM, MCD/DDA, Pollution Board
 
 </li>
 </ul>
 
 
</div>

General Project Manager

<div>
 
 Job Title &ndash; Associate Relationship Manager - Affordable LAP
 
 
 
 
 
 Job Purpose:
 
 
 
 
 
 To deliver a high-quality client service and customer retention. Enhance product sales
 
 
 and new client acquisition.
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 &bull; Identifying New Markets, must work towards attracting new customers and
 
 
 generating leads through local activities like organizing canopy activities/leaflet
 
 
 distribution/cold calling and etc.
 
 
 &bull; To service, the leads referred by sales front/cross/selling or other channels.
 
 
 &bull; To deliver a high-quality client service and customer retention approach to
 
 
 managing client relationships to enhance product sales and new client growth
 
 
 targets.
 
 
 &bull; Achieve agreed individual performance targets for income generation, product
 
 
 sales and new client growth targets.
 
 
 &bull; Login to disbursement completion, fulfilment, counselling, and handholding the
 
 
 customer through the entire process of sanction and disbursement.
 
 
 &bull; Ensuring that customer doesn&rsquo;t become a non-starter e.g. helping collections to
 
 
 recover EMI&rsquo;s in case of default.
 
 
 &bull; Building the relationship in the Market by meeting the Local Builders, Business
 
 
 communities and new channels.
 
 
 Managerial &amp; Leadership Responsibilities:
 
 
 &bull; Recommend process changes to improve service efficiency and quality across
 
 
 the assigned area
 
 
 &bull; Recommend improvements to processes and policies across the Retail
 
 
 Banking business to drive operational efficiencies and high-quality customer
 
 
 service
 
 
 &bull; Leverage in-house synergies through collaboration with internal stakeholders"
 
 
 &bull; Attract and retain best-in-class talent for key roles in their reporting structure
 
 
 Educational Qualifications:
 
 
 &bull; Graduate &ndash; Any
 
 
 &bull; Postgraduate &ndash; MBA
 
 
 Experience:1- 3 yrs
 
</div>

Associate Relationship Manager - Affordable LAP

GIVA

<div>
 
 
 Job brief:
 
 
 
 We are looking for an ambitious and energetic Assistant Manager Business Development (Property Acquisition) to help us expand our business. You will be at the front of the company and will have the dedication to create and apply an effective strategy.
 
 
 
 
 
 
 
 Mandatory Skills:
 
 
 
 
 
 
 
 
 1) Should have experience in Opening new stores
 
 
 
 
 2) Negotiations with Vendors
 
 
 
 
 3) Land Acquisitions
 
 
 
 
 4) Network with Agents
 
 
 
 
 5) Aware of legal documents in BD
 
 
 
 
 6)Candidate should be from Retail Industry
 
 
 
 
 
 
 
 Responsibilities:
 
 
 
 ● Research prospective accounts in targeted markets, pursue leads, property scouting and
 
 
 follow through to a successful agreement
 
 
 ● Understand the target markets, including industry, company, project, company contacts
 
 
 and which market strategies can be used to attract clients
 
 
 ● Collaborate with design and sales teams to ensure that requirements are met
 
 
 ● Maintain relationships with current clients and identify new prospects within the area
 
 
 you have been assigned
 
 
 ● Possess a strong understanding of our products, our competition in the industry and
 
 
 positioning, strong negotiation skills and market research.
 
 
 ● Follow the latest industry developments and stay up-to-date on corporate competitors
 
 
 ● Should have the ability to develop and maintain good relationships with Property
 
 
 Consultants, channel partners and brokers.
 
 
 
 
 
 
 Requirements and Skills:
 
 
 
 ● Excellent organizational skills, with emphasis on priorities and goal-setting
 
 
 ● Strong proficiency in Microsoft Word, Excel, PowerPoint and statistical analysis
 
 
 software
 
 
 ● Superior presentation and communication skills, both written and verbal
 
 
 ● Should have an understanding of the current industry trends and must possess good
 
 
 negotiation skills along with Real-estate &amp; Regulatory Understanding
 
 
 ● Good Understanding of the Major metros Commercial Market. Market insights and
 
 
 intelligence about major markets.
 
 
 
</div>

Assistant Manager Business Development

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