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operations manager

Reliance Retail

<div>
 
 Company Overview
 
 
 
 Reliance Retail, established in 2006, is India's leading retailer with a diverse omni-channel presence, serving over 193 million customers across 7,000+ cities. With more than 15,000 stores and 42 million square feet of retail space, the company excels in delivering superior quality products and outstanding value through its strong supply chain and technology infrastructure. Headquartered in Mumbai, Maharashtra, Reliance Retail continues to expand its capabilities through organic growth, partnerships, and strategic investments.
 
 
 
 Job Overview
 
 
 
 We are seeking a Warehouse Operations Manager to join our dynamic team at Reliance Retail. This full-time, mid-level position will be based in Noida or Guwahati. The ideal candidate will have 4 to 6 years of relevant work experience and a proven track record in managing warehouse operations effectively. The role demands strong leadership abilities and expertise in handling warehouse management systems to ensure seamless operations.
 
 
 
 Qualifications And Skills
 
 
 
 <ul>
 <li>
 Proven knowledge of warehouse policies and procedures to ensure the highest standards of operations are maintained (Mandatory skill).
 </li>
 <li>
 Excellent problem-solving skills to identify, analyze, and resolve issues efficiently and effectively (Mandatory skill).
 </li>
 <li>
 Able to work with all levels of staff to foster a collaborative and effective work environment (Mandatory skill).
 </li>
 <li>
 Proficiency in SAP, MS Office, and Warehouse Management Systems to streamline and optimize processes (Mandatory skill).
 </li>
 <li>
 Ability to lead and manage a team with effective communication and motivational skills to drive performance (Mandatory skill).
 </li>
 <li>
 Experience in KPI tracking to assess and ensure that goals and objectives are met consistently and effectively.
 </li>
 <li>
 Strong skills in inventory management to maintain optimal stock levels and ensure availability as per demand.
 </li>
 <li>
 Effective team leadership abilities to inspire and guide the warehouse team toward achieving organizational objectives.
 
 
 </li>
 </ul>
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Oversee daily warehouse operations, ensuring efficiency, accuracy, and timely completion of tasks.
 </li>
 <li>
 Implement and monitor adherence to warehouse policies and procedures to maintain high operational standards.
 </li>
 <li>
 Lead and manage a team of warehouse staff, providing training, guidance, and performance evaluation.
 </li>
 <li>
 Ensure inventory management systems are effectively utilized to track and manage stock levels.
 </li>
 <li>
 Coordinate with other departments to facilitate smooth and efficient supply chain operations.
 </li>
 <li>
 Analyze and improve warehouse processes to optimize productivity and cost-effectiveness.
 </li>
 <li>
 Monitor key performance indicators to assess operational success and implement necessary improvements.
 </li>
 <li>
 Maintain a safe and clean work environment by adhering to health and safety regulations.
 </li>
 </ul>
</div>

Warehouse Operations Manager

WTF Gyms

<div>
 
 
 Cluster Manager
 
 
 
 
 Location:
 
 Delhi NCR (Multi-Gym Operations)
 
 
 
 Department:
 
 Operations &amp; Sales
 
 
 
 
 
 
 Role Overview
 
 
 
 The Cluster Manager is responsible for the overall management, growth, and profitability of multiple gym branches within a defined cluster. This role ensures seamless operations, drives sales performance, maintains high customer satisfaction, and ensures compliance with company standards and SOPs across all gyms in the cluster.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Sales &amp; Revenue Management
 
 
 <ul>
 <li>
 Own revenue targets for all gyms in the cluster.
 </li>
 <li>
 Drive membership sales, renewals, and PT (Personal Training) revenue.
 </li>
 <li>
 Monitor and push lead conversion rates, walk-in conversions, and upselling of packages.
 </li>
 <li>
 Plan and execute local sales promotions in coordination with the marketing team.
 </li>
 </ul>
 
 
 2. Operational Excellence
 
 
 <ul>
 <li>
 Ensure smooth day-to-day operations at all gyms in the cluster.
 </li>
 <li>
 Implement and audit SOPs for front desk, trainer services, housekeeping, and facility management.
 </li>
 <li>
 Monitor gym upkeep &ndash; branding, equipment maintenance, housekeeping, and safety compliance.
 </li>
 <li>
 Coordinate with Facility &amp; Procurement teams for repairs, stock, and vendor management.
 </li>
 </ul>
 
 
 3. Team Leadership &amp; People Management
 
 
 <ul>
 <li>
 Manage and mentor Branch Managers, Sales Executives, Trainers, and Front Desk Executives.
 </li>
 <li>
 Conduct weekly review meetings and provide feedback to staff.
 </li>
 <li>
 Ensure proper training, motivation, and discipline of all team members.
 </li>
 <li>
 Support HR in recruitment, onboarding, and performance management for the cluster.
 </li>
 </ul>
 
 
 4. Customer Experience &amp; Retention
 
 
 <ul>
 <li>
 Maintain high member satisfaction and retention across gyms.
 </li>
 <li>
 Resolve escalated customer issues promptly and professionally.
 </li>
 <li>
 Ensure premium customer service culture is maintained across all branches.
 </li>
 </ul>
 
 
 5. Compliance &amp; Reporting
 
 
 <ul>
 <li>
 Monitor attendance, payroll inputs, and compliance of gym staff with company policies.
 </li>
 <li>
 Review financial performance: daily sales, expenses, attrition, and revenue reports.
 </li>
 <li>
 Share weekly &amp; monthly performance dashboards with leadership.
 </li>
 <li>
 Ensure adherence to statutory requirements (PF, ESI, GST, etc. where applicable).
 </li>
 </ul>
 
 
 
 
 
 Key Skills &amp; Competencies
 
 
 <ul>
 <li>
 Strong leadership and people management skills.
 </li>
 <li>
 Excellent communication and negotiation ability.
 </li>
 <li>
 Sales-driven with proven ability to meet and exceed revenue targets.
 </li>
 <li>
 Strong analytical and reporting skills (Excel, Google Sheets, CRM dashboards).
 </li>
 <li>
 Problem-solving and decision-making under pressure.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Graduate/Postgraduate in
 
 Business, Management, or related field
 
 .
 </li>
 <li>
 
 5&ndash;8 years
 
 of experience in sales/operations, preferably in fitness, retail, or hospitality.
 </li>
 <li>
 Minimum
 
 2&ndash;3 years managing multi-location operations
 
 .
 </li>
 <li>
 Proven track record of delivering business growth and leading teams.
 </li>
 </ul>
 
 
</div>

Cluster Manager

Adani Enterprises Limited

<div>
 
 Purpose/Objective
 
 
 
 
 
 Shift Manager Operations will lead and manage the operations team, overseeing the daily activities of the data centre. This role involves developing operational policies, ensuring compliance with standards, and supporting technology implementation, while also managing the operational budget and providing leadership during critical incidents.
 
 
 Key Responsibilities of Role
 
 
 
 
 
 
 Operational Management:
 
 
 
 Oversee day-to-day data centre operations, including monitoring, maintenance, and troubleshooting.
 
 
 
 Budget Management:
 
 
 
 Contribute to the development and management of the operational budget.
 
 
 
 Policy Development:
 
 
 
 Develop and implement policies and procedures to enhance operational efficiency and reliability.
 
 
 
 Cross-Functional Collaboration:
 
 
 
 Work with cross-functional teams to integrate new technologies and systems.
 
 
 
 Regulatory Compliance:
 
 
 
 Ensure adherence to industry standards, regulations, and safety protocols.
 
 
 
 Data Analysis:
 
 
 
 Monitor and analyse operational data to identify trends, issues, and areas for improvement.
 
 
 
 Capacity Planning:
 
 
 
 Participate in planning and executing capacity expansions and infrastructure upgrades.
 
 
 
 Incident Management:
 
 
 
 Provide leadership during critical incidents and emergencies, ensuring quick resolution.
 
 
 
 Stakeholder Communication:
 
 
 
 Communicate effectively with stakeholders, providing regular updates on operational performance.
 
 
 
 Digital mindset:
 
 
 
 Champions a digital mindset within the organization to drive innovation and competitiveness. Keep up with digital and AI advancements to enhance business and maintain competitiveness.
 
 
 Qualifications and Experience
 
 
 
 
 
 
 Educational Qualification:
 
 
 
 Bachelor's degree Engineering
 
 
 
 Work Experience:
 
 
 
 6-12 years of experience in managing shift operations of data centres
 
</div>

Shift manager- Operations

PW (PhysicsWallah)

<div>
 
 
 Profile&mdash;AGM&mdash;Operations Manager
 
 
 
 
 Department - Offline Central Management
 
 
 
 Exp-6-10 yrs
 
 
 
 
 
 
 Job Location-
 
 Noida One Office
 
 (Work from Office - Monday to Saturday)
 
 
 
 Open to PAN India Travel (Based on Business Requirements)
 
 
 
 
 
 
 Education
 
 : Any Graduate/Postgraduate
 
 
 No barrier in Discipline/Grades
 
 
 
 
 
 
 Key Roles and Responsibilities:
 
 
 <ul>
 <li>
 Drive high-priority strategic initiatives for the offline operations team to improve new business, expansion, inventory planning, and day-to-day operations
 </li>
 <li>
 Manage stakeholder communication with respect to process changes, milestone planning, and escalations
 </li>
 <li>
 Partner with Finance, SCM, HR, Admin, and cross-functional teams to align operational execution with strategic business goals.
 </li>
 <li>
 Build a deep understanding of all the organization's KPIs and assist leadership in making decisions and executing them.
 </li>
 <li>
 Ensure the project&rsquo;s OTD (On Time Delivery) while also continuously striving to improve the project&rsquo;s TTV (Time To Value)
 </li>
 <li>
 Drive end-to-end preparation of the Annual Operating Plan in alignment with organizational strategy
 </li>
 <li>
 Enable leadership decision-making through scenario planning and ROI analysis
 </li>
 <li>
 Tracking project processes, deliverables, and financials
 </li>
 </ul>
 
 
 Knowledge, Skill, and Abilities :
 
 
 <ul>
 <li>
 Have exceptional stakeholder management and collaboration skills; experience in client-facing roles is a plus
 </li>
 <li>
 Excellent decision-making and response abilities in high-pressure situations
 </li>
 <li>
 Excellent communication and interpersonal skills
 </li>
 <li>
 Business Acumen / Business Operations skills to understand the market dynamics
 </li>
 <li>
 Advanced MS Office
 </li>
 <li>
 Strong analytical, Data analysis, and problem-solving skills
 </li>
 <li>
 Experience working in an Ed-tech/Ecom or similar industry is a plus
 </li>
 </ul>
 
 
</div>

Project Manager

Tradologie

<div>
 The Manager-Operations will oversee and optimise end-to-end operations, ensuring efficient processes, adherence to quality standards, and seamless customer experiences. This role requires a strategic thinker with strong leadership skills, operational expertise, and a data-driven approach to managing workflows.
 
 
 <ul>
 <li>
 Team Leadership
 </li>
 <li>
 Lead, mentor, and manage the operations team to achieve performance metrics.
 </li>
 <li>
 Foster a culture of accountability, collaboration, and continuous improvement.
 </li>
 <li>
 Process Management
 </li>
 <li>
 Monitor and improve supply chain, logistics, and vendor management processes.
 </li>
 <li>
 Ensure compliance with company policies, industry standards, and legal regulations.
 </li>
 <li>
 Establish and track KPIs for operational performance.
 </li>
 <li>
 Customer Support &amp; Experience
 </li>
 <li>
 Collaborate with the team to address and resolve escalations.
 </li>
 <li>
 Implement strategies to enhance customer satisfaction and loyalty.
 </li>
 <li>
 Collaboration
 </li>
 <li>
 Work cross-functionally with sales, technology, and finance teams to streamline operations.
 </li>
 <li>
 Partner with stakeholders to align on objectives and deliverables.
 
 
 </li>
 </ul>
 
 Skills Set Requirement
 
 
 
 <ul>
 <li>
 Supplier Relationship Management: Build and maintain strong relationships with registered suppliers to ensure continuous engagement and responsiveness.
 </li>
 <li>
 Rate Collection and Competitiveness: Ensure suppliers provide competitive and accurate rates that meet buyer requirements.
 </li>
 <li>
 Document Management: Efficiently collect and manage necessary documents from suppliers to ensure compliance with requirements.
 </li>
 <li>
 Order Status Communication: Effectively communicate order status to suppliers and ensure timely follow-up actions.
 </li>
 <li>
 Reporting and Data Management: Maintain accurate and timely reporting of supplier activities and engagement metrics.
 </li>
 <li>
 Supplier Onboarding and Training: Facilitate the onboarding of new suppliers and ensure they are well-trained on using the platform.
 </li>
 <li>
 Strong knowledge of supply chain, logistics, and vendor management.
 </li>
 <li>
 The candidate must have experience in the agro commodities sector or possess strong knowledge of agro-based platforms
 </li>
 <li>
 Proficiency in operational tools and software (e.g., ERP systems, CRM tools).
 </li>
 <li>
 Excellent leadership and team management skills.
 </li>
 <li>
 Analytical mindset with a focus on data-driven decision-making.
 </li>
 <li>
 Exceptional communication and problem-solving abilities.
 </li>
 <li>
 Ability to handle pressure and prioritize tasks in a fast-paced environment.
 </li>
 </ul>
</div>

Manager- Operation (Agro comodity )

Sky2C Logistics

<div>
 
 
 Job Description:
 
 
 
 Job Title:
 
 Operation Executive
 
 
 
 Company:
 
 Sky2C Freight Systems (I) Pvt. Ltd.
 
 
 
 Shift:
 
 Night Shift
 
 
 
 Experience Required:
 
 1&ndash;4 Years (in Freight Forwarding Industry)
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 We are seeking a smart and detail-oriented Operations Executive with 1&ndash;4 years of relevant experience in the freight forwarding industry. The ideal candidate must have working knowledge of Air and Sea shipments, along with a strong understanding of operational procedures, documentation, and client coordination.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Handle end-to-end coordination of Air and Sea freight shipments (Export &amp; Import).
 </li>
 <li>
 Prepare and verify shipping and export/import documentation.
 </li>
 <li>
 Coordinate with carriers, shipping lines, airlines, transporters, and customs brokers for timely movement of cargo.
 </li>
 <li>
 Maintain regular communication with clients to update shipment status and resolve issues.
 </li>
 <li>
 Ensure timely filing of shipping instructions and compliance with international shipping regulations.
 </li>
 <li>
 Monitor cargo movement and proactively manage exceptions or delays.
 </li>
 <li>
 Maintain accurate records of shipments, documentation, and internal databases.
 </li>
 <li>
 Work closely with internal departments (sales, customer service, accounts) for smooth operations.
 </li>
 </ul>
 
 
 
 
 
 Candidate Requirements:
 
 
 <ul>
 <li>
 Experience: 1&ndash;4 years in freight forwarding operations (Air &amp; Sea shipments).
 </li>
 <li>
 Education: Graduate in any discipline (Preferred: Logistics/Supply Chain Management).
 </li>
 <li>
 Industry Knowledge: Hands-on experience in shipping documentation and coordination.
 </li>
 <li>
 Communication Skills: Good verbal and written communication skills in English.
 </li>
 <li>
 Tech Skills: Proficiency in MS Office (Word, Excel, Outlook); familiarity with logistics software is a plus.
 </li>
 <li>
 Others: Organised, proactive, with attention to detail and the ability to multitask.
 </li>
 </ul>
 
 
</div>

Operations Executive

JLL supports the Whole You, personally and professionally.
 
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
 
You will be in charge of the entire bouquet of Property Management Services provided at the site. Your role will be to ensure smooth operations at the facility/site by enhancing efficiency using innovation and technology. Your role will encompass and not be limited to:
 
Ensuring manpower at the site is enabled to face challenges by guiding, grooming, developing and supporting them as and when required.
 Formulating suitable budgeting controls and Monitoring SLA’s & KPI’s for JLL and outsourced agencies towards effective service deliverance.
 Maintaining service level agreements and keeping performance indicator scores above excellence.
 Ensuring timely renewal of the agreement, submission of invoices and follow-ups for the payments.
 Overseeing all vendor quotations and invoices.
 Ensure proper signoffs for attendance and all the required details for cost sheet submission.
 Ensuring timely submission of client approved cost sheet to JLL office and following up for the invoice.
 Ensuring Accuracy of billing information.
 Manpower planning for the site (playing a major role in their hiring process etc.)
 Conducting daily site rounds to ensure proper maintenance of all structures/ building facilities and services are carried out.
 Ensure proper teamwork for all the facilities.
 Assisting client SPOC in creating the annual budget for site operations and formulating strategies for effective management.
 Reviewing and ensuring data (hard and soft copy)/ e-mails/ client files are updated.
 Dealing with occupants’ queries in verbal/ written form.
 Ensuring robust complaint management process is in place and is followed meticulously
 Communicating and circulating information to occupants’ authorities on operational complications.
 Ensuring health and life safety regulations/ manuals are adhered on site
 All risk assessment recommendations are implemented and enforced for compliances.
 Creating business continuity plans.
 Resolving emergency maintenance matters with urgency.
 Maintaining exemplary relationship management with projects, consultants, contractors, govt. authorities, statutory agencies for ease and smooth operations and maintenance of the property.
 Creating and submitting the daily management report (DMR) and the monthly management reports (MMR).
 Coordinate and maintain the as-built drawing and transition document library.
 Work closely with the regional RO / HO / SME/ Training teams and ensure closures of all required reports.
 Facilitate the services under the Slogan “No Safety No Work”.
 If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!
 
Personalized benefits that support personal well-being and growth:
 
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
 
About JLL –
 
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
 
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
 
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Property Manager

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