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operations manager

<div>Operations Manager (Operations Manager II) 
 
The Operations Manager II role has a national salary range of $72,000 - $85,000.
For roles within California the range is 75,000 to $95,000 and Washington is $77,968.80 to $95,000.
DHL Supply Chain offers multiple benefits including Medical, Dental, Vision, Prescription, Discounted Stock Purchase, 401K and a generous PTO policy. 
 
As an Operations Manager (Operations Manager II) at DHL Supply Chain, you will play a pivotal role in ensuring the smooth and efficient operation of our warehouses. Your responsibilities go beyond daily management you will be instrumental in implementing processes to optimize our warehouse operations. Your leadership will be vital in guiding our team, fostering a safe and productive work environment, and ultimately driving the overall success of DHL Supply Chain. This position offers a unique opportunity to make a significant impact within DHL Supply Chain and contribute to our renowned reputation as the global leader in contract logistics. 
With over 500 facilities and more than 50,000 dedicated associates, DHL Supply Chain North America attributes its success to the hard work and dedication of our team, operating in over 150 million square feet of warehouse space. 
Job Description 
<ul><li>
Lead, motivate and develop a diverse team of Supervisors and indirect reports by providing coaching, guidance, and support as needed, while also developing a strong team culture of inclusion and belonging.</li><li>
Develop and implement efficient workflows, labor plan, standardize processes, and introduce best practices to enhance productivity, reduce costs, and improve overall operational efficiency.</li><li>
Take proactive measures to consistently uphold compliance with health and safety regulations, fostering a culture of heightened safety awareness throughout the organization.</li><li>
Compile comprehensive reports on key performance indicators (KPIs), including but not limited to productivity and accuracy metrics, providing valuable insights to support informed decision-making and drive continuous improvement efforts.</li><li>
Foster an environment of open communication and collaboration, facilitating regular and effective dialogue among leadership and associates to promote transparency, alignment, and teamwork.</li><li>
Partner with Human Resources and site leadership to ensure a comprehensive hiring process of Supervisors. Provide valuable input and recommendations to support the selection of top talent that aligns with the organization's values, culture, and job requirements.</li><li>
Collaborate closely with cross-functional teams to ensure the consistent and prompt fulfillment of customer orders, exceeding their expectations.</li><li>
Engage in a strong partnership with customers, proactively taking measures to address any concerns or issues, with the goal of achieving exceptional customer satisfaction.</li></ul> 
Required Education and Experience 
<ul><li>
Bachelor's degree or equivalent experience, preferred.</li><li>
1+ years logistics industry experience, required.
</li><li>2+ years of experience in a supervisory or management role, required.</li><li>
Experience with P&amp;L management, objective setting, and project management, preferred.</li></ul> 
Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.
Our Organization is an equal opportunity employer.# 
 
Brand: DHL
 
Address: 9211 Kaiser Way Fontana, CA - 92335
 
Property Description: 1522 - Fontana CA WERC
 
Property Number: 1522</div>

Operations Manager (Operations Manager II)

Flix Brewhouse

<div><div>Operations Manager

Location: Flix Brewhouse, Des Moines

Salary: $60,000 - $67,500 with additional robust bonus structure

Benefits: Medical, dental, and vision insurance, PTO accrual, 401k with matching, career growth opportunities, cell phone reimbursement, free movies, food, and beer. 
 
Join the team at Flix Brewhouse, the first-ever cinema brewery in America, where we blend the love of film with the joy of craft beer and delicious food!

As an Operations Manager at Flix Brewhouse, you will have the opportunity to create exceptional experiences for our guests by assisting the management team in managing daily operations, including food processes, projection procedures, and the development of team members. You will also be responsible for driving financial and operational performance, as well as guest experience.

To be successful in this role, you should be certified in food handling and alcohol service requirements, such as Serve Safe, and have extensive experience working in the restaurant industry. You should be knowledgeable about safety, sanitation, and food handling procedures, and able to lift up to 50 pounds and stand for extended periods of time. In addition, you should have excellent English communication skills, both written and oral, and be able to effectively manage labor to facilitate a low turnover rate among team members. You should also be proactive, innovative, and timely in all daily work, with the ability to support and empathize with guests when responding to feedback. 

At Flix Brewhouse, we believe in equal opportunity and welcome applicants from diverse backgrounds to apply.

To learn more about our company, please visit www.flixbrewhouse.com/employment/ and www.linkedin.com/company/flix-brewhouse/.
</div>
Requirements:
<div><div> 
Job Title: Operations MANAGER 
Department: Operations 
Supervisors: General Manager and Assistant General Manager 
Licensing Required: Food and alcohol handling licensing</div>
<div></div><div>Job Description: The Operations Manager is responsible for assisting the GM and AGM in managing daily operations including food processes, projection procedures, equipment, development and performance of team members. In addition, conducting inventory, ordering food and supplies, optimizing profits and satisfaction of guests. Operations Managers also assist with financial and operational performance of the cinema, as well as complete satisfaction of guests.</div>
<div>Job Purpose: To ensure guest satisfaction is delivered by management and team members providing genuine hospitality and exceeding guest expectations. 
 
Job Qualifications within AOR:
 
<ul><li>Ability to drive operations to success.</li><li>Extensive knowledge of safety, sanitation, and food handling procedures.</li><li>Professional communication skills required.</li><li>Ability to work in a team environment, develop staff and mentor hourly team.</li><li>Ability to work calmly and effectively under pressure.</li><li>Must have problem solving abilities, be self-motivated and organized.</li><li>Have a commitment to quality service and food and beverage quality.</li><li>Familiarity with required Licensing and Labor Laws.</li><li>Ability to motivate team members to achieve a common goal.</li><li>Ability to determine applicability of experience and qualifications of job applicants.</li><li>Able to maintain a low turnover rate and keep staffing numbers up to par.</li><li>Has a thorough knowledge of and adherence to the law with regard to:</li></ul>
o Licensing Laws 
o Health and Safety Regulations 
o Food Handling and Hygiene Laws 
o Fire Regulations and Procedures 
o First Aid Procedures</div>
<div></div><div>Job Tasks within AOR:
 
<ul><li>Expected to work a minimum of 50 hour work weeks</li><li>Adheres to company standards and service levels to increase sales and minimize costs.</li><li>Delivers the targeted financial return.</li><li>Ensures that all financial and payroll related duties are completed accurately, on time, and in accordance with company policies and procedures.</li><li>Ensures compliance with operational standards, company policies, and Federal/State/Local laws.</li><li>Audits service by team members and provides feedback.
</li><li>Responds to complaints and takes appropriate action to ensure guest satisfaction.
</li><li>Plays a vital role in training new managers by setting a great example.
</li><li>Responsible for designated schedules assigned by the General Manager.
</li><li>Ensures proper security procedures, safe working and guest environment.</li><li>Provides direction to team members regarding operational and procedural issues.</li><li>Displays a pro-active an innovative approach to skills development and standards with your team.</li><li>Ensures restaurant food quality through completion of line checks.
</li><li>Able to act with initiative in planning for the future and possible consequences.</li><li>Pro-active in getting things done and exceeding expectations of both guests and team members.</li><li>Develops interactive guest relations and awareness of any possible future requirements. Relays such information and ideas to the AGM and GM for the enhancement of the guest expectation.</li><li>Sets a good example of the company dress code and appearance standards, ensuring that your team fully complies with all expectations.</li><li>Enforces all alcohol and food licensing and regulations.</li><li>Enforces sanitary practices for food handling, general cleanliness, and maintenance of cinema.</li><li>Develop and nurture employee talent to reduce turnover.</li><li>Understand and report Workers' Compensation and General Liability claims using proper procedures.</li><li>Work closely with the management team to identify and develop team members for future leadership roles.</li><li>Ensure the highest level of hourly team member training and validation of team member knowledge.</li></ul></div>
<div></div><div>Physical Requirements:
 
<ul><li>Ability to speak and hear.</li><li>Close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.</li><li>Ability to stand and walk for long periods of time.</li><li>Ability to reach, bend, stoop, and frequently lift up to 35 lbs. and occasionally lift/move 50 lbs.</li></ul></div>
<div>Working Conditions:
 
<ul><li>Exposure to heat/cold from the mechanical equipment.</li><li>Moderate to loud noise level.</li></ul></div>
<div> 
<ul><li>We are proud to be an equal opportunity employer which values diversity. All employment decisions are made based on qualifications, merit and business need.</li></ul></div></div></div>

Operations Manager

<div><div>Operations Manager

Location: Flix Brewhouse, Carmel

Salary: $60,000 - $67,500 with additional robust bonus structure

Benefits: Medical, dental, and vision insurance, PTO accrual, 401k with matching, career growth opportunities, cell phone reimbursement, free movies, food, and beer. 
 
Join the team at Flix Brewhouse, the first-ever cinema brewery in America, where we blend the love of film with the joy of craft beer and delicious food!

As an Operations Manager at Flix Brewhouse, you will have the opportunity to create exceptional experiences for our guests by assisting the management team in managing daily operations, including food processes, projection procedures, and the development of team members. You will also be responsible for driving financial and operational performance, as well as guest experience.

To be successful in this role, you should be certified in food handling and alcohol service requirements, such as Serve Safe, and have extensive experience working in the restaurant industry. You should be knowledgeable about safety, sanitation, and food handling procedures, and able to lift up to 50 pounds and stand for extended periods of time. In addition, you should have excellent English communication skills, both written and oral, and be able to effectively manage labor to facilitate a low turnover rate among team members. You should also be proactive, innovative, and timely in all daily work, with the ability to support and empathize with guests when responding to feedback. 

At Flix Brewhouse, we believe in equal opportunity and welcome applicants from diverse backgrounds to apply.

To learn more about our company, please visit www.flixbrewhouse.com/employment/ and www.linkedin.com/company/flix-brewhouse/.
</div>
Requirements:
<div><div> 
Job Title: Operations MANAGER 
Department: Operations 
Supervisors: General Manager and Assistant General Manager 
Licensing Required: Food and alcohol handling licensing</div>
<div></div><div>Job Description: The Operations Manager is responsible for assisting the GM and AGM in managing daily operations including food processes, projection procedures, equipment, development and performance of team members. In addition, conducting inventory, ordering food and supplies, optimizing profits and satisfaction of guests. Operations Managers also assist with financial and operational performance of the cinema, as well as complete satisfaction of guests.</div>
<div>Job Purpose: To ensure guest satisfaction is delivered by management and team members providing genuine hospitality and exceeding guest expectations. 
 
Job Qualifications within AOR:
 
<ul><li>Ability to drive operations to success.</li><li>Extensive knowledge of safety, sanitation, and food handling procedures.</li><li>Professional communication skills required.</li><li>Ability to work in a team environment, develop staff and mentor hourly team.</li><li>Ability to work calmly and effectively under pressure.</li><li>Must have problem solving abilities, be self-motivated and organized.</li><li>Have a commitment to quality service and food and beverage quality.</li><li>Familiarity with required Licensing and Labor Laws.</li><li>Ability to motivate team members to achieve a common goal.</li><li>Ability to determine applicability of experience and qualifications of job applicants.</li><li>Able to maintain a low turnover rate and keep staffing numbers up to par.</li><li>Has a thorough knowledge of and adherence to the law with regard to:</li></ul>
o Licensing Laws 
o Health and Safety Regulations 
o Food Handling and Hygiene Laws 
o Fire Regulations and Procedures 
o First Aid Procedures</div>
<div></div><div>Job Tasks within AOR:
 
<ul><li>Expected to work a minimum of 50 hour work weeks</li><li>Adheres to company standards and service levels to increase sales and minimize costs.</li><li>Delivers the targeted financial return.</li><li>Ensures that all financial and payroll related duties are completed accurately, on time, and in accordance with company policies and procedures.</li><li>Ensures compliance with operational standards, company policies, and Federal/State/Local laws.</li><li>Audits service by team members and provides feedback.
</li><li>Responds to complaints and takes appropriate action to ensure guest satisfaction.
</li><li>Plays a vital role in training new managers by setting a great example.
</li><li>Responsible for designated schedules assigned by the General Manager.
</li><li>Ensures proper security procedures, safe working and guest environment.</li><li>Provides direction to team members regarding operational and procedural issues.</li><li>Displays a pro-active an innovative approach to skills development and standards with your team.</li><li>Ensures restaurant food quality through completion of line checks.
</li><li>Able to act with initiative in planning for the future and possible consequences.</li><li>Pro-active in getting things done and exceeding expectations of both guests and team members.</li><li>Develops interactive guest relations and awareness of any possible future requirements. Relays such information and ideas to the AGM and GM for the enhancement of the guest expectation.</li><li>Sets a good example of the company dress code and appearance standards, ensuring that your team fully complies with all expectations.</li><li>Enforces all alcohol and food licensing and regulations.</li><li>Enforces sanitary practices for food handling, general cleanliness, and maintenance of cinema.</li><li>Develop and nurture employee talent to reduce turnover.</li><li>Understand and report Workers' Compensation and General Liability claims using proper procedures.</li><li>Work closely with the management team to identify and develop team members for future leadership roles.</li><li>Ensure the highest level of hourly team member training and validation of team member knowledge.</li></ul></div>
<div></div><div>Physical Requirements:
 
<ul><li>Ability to speak and hear.</li><li>Close and distance vision, peripheral vision, depth perception, and the ability to adjust focus.</li><li>Ability to stand and walk for long periods of time.</li><li>Ability to reach, bend, stoop, and frequently lift up to 35 lbs. and occasionally lift/move 50 lbs.</li></ul></div>
<div>Working Conditions:
 
<ul><li>Exposure to heat/cold from the mechanical equipment.</li><li>Moderate to loud noise level.</li></ul></div>
<div> 
<ul><li>We are proud to be an equal opportunity employer which values diversity. All employment decisions are made based on qualifications, merit and business need.</li></ul></div></div></div>

Injury Rx

Operations ManagerLocation: Sandy Springs, GA FLSA Classification: Exempt (Salaried)ABOUT THE ROLEWe are seeking an experienced and highly capable Operations Manager to lead and optimize multi-department operations in a fast-paced, evolving environment. This role requires a leader who excels in data-driven decision-making, operational forecasting, problem resolution, and process optimization&mdash;while managing multiple teams and maintaining strong availability for staff.The ideal candidate is someone who operates with high independence, demonstrates excellent judgment, and consistently delivers tangible outcomes with minimal oversight. This is a role for someone who thrives on complexity, identifies risks early, and navigates growth with confidence and clarity.KEY RESPONSIBILITIESStrategic Leadership &amp; Multi-Department Oversight<ul><li>Lead daily operations across several departments simultaneously, ensuring consistent performance, communication, and workflow execution.</li><li>Manage and support multiple employees and leads, providing coaching, accountability, and performance development.</li><li>Maintain approachability and availability for staff while balancing execution of personal operational responsibilities.</li></ul>Data-Driven Decision Making<ul><li>Analyze detailed operational, financial, and staffing reports to identify trends, risks, and opportunities.</li><li>Use data insights to make informed business decisions, drive performance improvements, and adjust workflow strategies.</li><li>Create volume and capacity forecasts to support staffing, scheduling, and resource allocation.</li></ul>Operational &amp; Workforce Management<ul><li>Oversee employee scheduling, shift assignments, PTO coordination, and coverage planning based on volume projections.</li><li>Anticipate staffing needs, recommend hiring decisions, and support onboarding of new team members.</li><li>Demonstrate flexibility to work extended or longer days when operations demand additional oversight or troubleshooting.</li></ul>Problem Resolution &amp; Risk Management<ul><li>Take ownership of operational challenges, using analytical and critical-thinking skills to diagnose root causes.</li><li>Implement effective, timely solutions that prevent recurrence and strengthen operational stability.</li><li>Escalate appropriately but sparingly&mdash;demonstrating independence, sound judgment, and the ability to resolve most issues autonomously.</li></ul>Process Optimization &amp; SOP Governance<ul><li>Evaluate existing workflows and identify gaps in efficiency, communication, or performance.</li><li>Develop and refine SOPs and implement standardized processes across all departments.</li><li>Ensure consistency, compliance, and operational excellence as the organization grows.</li></ul>Billing, Pharmacy, &amp; Administrative Coordination<ul><li>Partner with billing and accounts receivable teams to support documentation accuracy, reconciliations, and performance metrics.</li><li>Oversee pharmacy coordination, including medication inventory management, billing workflows, and process audits.</li><li>Manage month-end closing tasks, reporting outputs, and operational summaries for leadership.</li></ul>Change Management &amp; Cross-Functional Collaboration<ul><li>Lead teams through operational changes, ensuring understanding, alignment, and adoption across departments.</li><li>Collaborate with stakeholders to ensure goals are aligned and barriers are quickly removed.</li><li>Support organizational initiatives with resilience, adaptability, and strong communication.</li></ul>QUALIFICATIONSRequired<ul><li>Strongly preferred minimum of 2 years of supervisory or managerial experience in operations, healthcare support, contact centers, billing, or a similar environment.</li><li>Proven track record of achieving measurable, tangible results through leadership and process improvements.</li><li>Strong capability in analyzing operational and financial data and making strategic business decisions based on those insights.</li><li>Demonstrated ability to operate independently with minimal oversight, while maintaining strong communication with leadership.</li><li>Exceptional problem-solving skills with the ability to diagnose root causes and create effective, sustainable solutions.</li><li>Strong time management and prioritization skills&mdash;able to juggle multi-department oversight, personal tasks, and staff availability.</li><li>High proficiency with Microsoft Office and technology platforms used for reporting, scheduling, and workflow management.</li><li>Excellent verbal and written communication skills; capable of coaching, motivating, and influencing others.</li></ul>Preferred<ul><li>Experience managing multi-site or multi-function operations.</li><li>Background in healthcare operations, pharmacy management, or billing coordination.</li><li>Experience developing SOPs and leading operational change initiatives.</li><li>Strong emotional intelligence and conflict resolution abilities.</li></ul>CORE SUCCESS TRAITSA strong Operations Manager will demonstrate:<ul><li>High ownership mentality &mdash; treats the business like their own and proactively identifies solutions.</li><li>Analytical discipline &mdash; makes decisions guided by data, not assumptions.</li><li>Process-minded leadership &mdash; builds systems that scale and create predictable outcomes.</li><li>Operational foresight &mdash; anticipates issues, staffing gaps, and workflow bottlenecks before they escalate.</li><li>Resilience under pressure &mdash; stays composed, focused, and solutions-oriented in high-volume or urgent scenarios.</li><li>Clear, confident communication &mdash; ensures alignment and accountability across departments.</li><li>Adaptability and agility &mdash; thrives in an environment with evolving priorities and rapid growth.</li></ul>Job Type: Full-timePay: $57,000.00 - $65,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

PCI Municipal Services

<div>Job Summary
The Parking Operations Manager is responsible for overseeing the daily activities of parking facilities to ensure efficient operations, excellent customer service, and compliance with company policies. This role supervises frontline staff, monitors facility performance, and supports the General Manager in achieving operational goals. This role requires a fluent Spanish and English speaking leader.
 Key Responsibilities
<ul><li>Daily Operations
</li><li>Supervise and coordinate the schedules and operations of parking enforcement officers.</li><li>
Ensure smooth traffic flow, proper signage, and safe conditions across all parking metered areas.
</li><li>Monitor equipment functionality, report and troubleshoot issues promptly.
</li><li>Staff Management
</li><li>Assist in hiring, training, scheduling, and evaluating staff performance.
</li><li>Provide coaching and corrective action when necessary.
</li><li>Ensure staff adhere to uniform and conduct standards.
</li><li>Customer Service
</li><li>Respond to customer inquiries and resolve complaints in a professional manner.
</li><li>Promote a positive customer experience through attentive service and clean facilities.
</li><li>Revenue Control
</li><li>Monitor cash handling procedures and ensure accurate reporting.
</li><li>Conduct audits and reconcile daily transactions.
</li><li>Assist in implementing pricing strategies and promotional programs.
</li><li>Compliance &amp; Safety
</li><li>Enforce safety protocols and ensure ADA compliance.
</li><li>Conduct regular inspections and maintain incident reports.
</li><li>Support emergency response efforts and coordinate with local authorities when needed.
</li><li>Reporting &amp; Communication
</li><li>Maintain daily logs, shift reports, and incident documentation.
</li><li>Communicate effectively with management and staff regarding operational updates.
</li>Participate in regular meetings and contribute to process improvements.
<li> </li></ul>Qualifications
<ul><li>High school diploma or equivalent (Associate&rsquo;s or Bachelor&rsquo;s degree preferred).
</li><li>Fluent Spanish and English speaking is required.</li><li>
3+ years of experience in parking operations or facility supervision.
</li><li>Strong leadership and interpersonal skills.
</li><li>Ability to work flexible hours, including nights, weekends, and holidays.
</li><li>Familiarity with parking systems and technology (e.g., PARCS, mobile payment platforms).
</li><li>Basic proficiency in Microsoft Office or similar software.</li></ul></div>

Adam S Kutner

Operations Manager &ndash; Lead Excellence at Our Law FirmLocation: Las Vegas, NV Job Type: Full-Time Salary: $80,000 &ndash; $100,000 annually (commensurate with experience)About the RoleOur established Personal Injury Law Firm is seeking a highly skilled Operations Manager to oversee day-to-day operations and drive organizational efficiency. This leadership role requires exceptional organizational skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment.Key ResponsibilitiesOperational Leadership<ul><li>Oversee daily office operations and administrative functions.</li><li>Develop, implement, and monitor policies, procedures, and workflows for optimal efficiency.</li></ul>Team Management<ul><li>Supervise administrative staff and support teams.</li><li>Coordinate hiring, onboarding, and training programs.</li><li>Conduct performance evaluations and foster a positive, collaborative work environment.</li></ul>Financial &amp; Compliance Oversight<ul><li>Assist with budgeting, expense tracking, and financial reporting.</li><li>Manage vendor relationships and negotiate cost-effective contracts.</li><li>Ensure adherence to legal, ethical, and regulatory standards.</li></ul>Technology &amp; Systems<ul><li>Manage case management software and technology tools.</li><li>Identify opportunities for automation and process improvements.</li><li>Coordinate IT support and oversee system upgrades.</li></ul>Client Service &amp; Support<ul><li>Maintain exceptional standards of client communication and satisfaction.</li><li>Resolve client concerns promptly and professionally.</li><li>Support attorneys with operational needs to enhance client experience.</li></ul>Strategic Planning<ul><li>Collaborate with leadership on long-term operational strategies.</li><li>Analyze performance metrics and recommend improvements.</li><li>Drive initiatives that align with the firm&rsquo;s growth and objectives.</li></ul>Qualifications<ul><li>Education: Bachelor&rsquo;s degree in Business Administration, Management, or related field (preferred).</li><li>Experience:</li><li>3&ndash;5 years in operations management, ideally within a law firm or professional services environment.</li><li>Bilingual in English and Spanish required.</li><li>Filevine experience is a plus.</li><li>Ability to handle challenging client situations with professionalism.</li><li>Skills:</li><li>Strong leadership and organizational abilities.</li><li>Excellent communication and problem-solving skills.</li><li>Proficiency in Microsoft Office Suite and case management software.</li></ul>Benefits &amp; Perks<ul><li>Competitive salary ($80,000 &ndash; $100,000 annually).</li><li>Health, dental, and vision insurance.</li><li>Paid time off (PTO) and holidays.</li><li>Professional development opportunities.</li><li>Collaborative, supportive work environment.</li></ul>Ready to make an impact? Apply today and join a team committed to excellence and growth!Job Type: Full-timePay: $80,000.00 - $100,000.00 per yearBenefits:<ul><li>Dental insurance</li><li>Health insurance</li><li>Paid time off</li><li>Vision insurance</li></ul>Work Location: In person

Diversified Maintenance

<div>Operations Manager<h2 class="jobSectionHeader">
Overview</h2>
Join Diversified Maintenance! We're committed to delivering exceptional cleaning, landscaping, and restoration services for commercial facilities. Be part of a welcoming and collaborative team where innovation meets excellence. We offer steady, reliable work in janitorial management, full-time and part-time janitorial roles, maintenance, landscaping, and metal restoration. If you want to make a meaningful impact and build a lasting career, we have opportunities for you. Join us and grow with a leader in the industry!<h2 class="jobSectionHeader">
Job Description</h2>
Diversified Maintenance is hiring an Operations Manager. The Operations Manager is responsible for overseeing several hundred-service locations and multiple Area or Project Managers within assigned business verticals. Responsibilities include, but are not limited to managing operations, controlling expenses and payroll budgets, leading other managers and guiding on handling employee issues, maintaining vendor relationships and managing risk and safety. The Operations Manager is a role model and leader and must solve problems, make informed decisions and manage the workforce and time to achieve maximum results. 
RESPONSIBILITIES:
<ul><li>Ensure all financial and quality performance for assigned customers</li>
<li>Build relationships with customers in conjunction with the client relations team</li>
<li>Ensure all compliance measures are met</li>
<li>Hire, mentor, and evaluate all Area Manager and Project Manager direct reports</li>
<li>Implement new customer contracts</li>
<li>Review/request equipment needs</li>
<li>Coordinate with Human Resources to ensure all employee issues are addressed</li>
<li>Inspect worksite locations</li>
<li>Implement safety and training activities</li>
<li>Serve as backup to Area or Project Manager when necessary</li>
<li>Resolve problems and complaints in a timely manner to maintain the highest customer satisfaction possible</li></ul>
QUALIFICATIONS (MUST HAVE):
<ul><li>High school diploma or equivalent</li>
<li>Minimum of two (2) years of management experience in a service-related industry</li>
<li>Minimum of three (3) years of operational experience in the janitorial industry</li>
<li>Business level oral and written communication skills; ability to speak, read, and write fluently in English</li>
<li>Ability to lead managers and develop leadership skills In others</li>
<li>Ability to multitask and adapt to changing environments</li>
<li>Excellent customer service skills; active listening skills</li>
<li>Ability to lead and encourage teamwork; ability to negotiate and resolve conflict</li></ul>
PREFERRED QUALIFICATIONS (NICE TO HAVE):
<ul><li>Bilingual; ability to speak, read, and write in Spanish, French, or other languages</li>
<li>Prior cleaning or janitorial experience</li>
<li>Familiarity with custodial practices and commercial cleaning standards</li>
<li>Knowledge of floor care techniques including buffing and waxing</li>
<li>Experience in industrial cleaning or facilities maintenance</li>
<li>College Degree desirable</li></ul>
BENEFITS:
<ul><li>Medical, dental, vision, basic life, AD&amp;D, retirement plan and disability insurance</li>
<li>Eight paid holidays annually, five sick days, and four personal days</li>
<li>Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.</li></ul><h2 class="jobSectionHeader">
Closing</h2>
Diversified Maintenance is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. 
If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department.<h2 class="jobSectionHeader">
Requisition ID</h2> 
2025-1492431</div>

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