branch supervisor

director of operations Jobs in Manama Bahrain

director of operations

operations manager Jobs in Manama Bahrain

operations manager

customer service supervisor Jobs in Manama Bahrain

customer service supervisor

factory supervisor Jobs in Manama Bahrain

factory supervisor

operations supervisor

Cadiz for Jewellery Co. W.L.L

Job Opening: Production SupervisorLocation: Manama, BahrainExperience Required: Minimum 8 yearsEmployment Type: Full-timeAbout Us:We are a growing workshop with a team of around 15 staff.Position Overview:We are looking for an experienced Production Supervisor to oversee daily workshop operations, manage production schedules, and ensure timely delivery of quality products.Key Responsibilities:-Supervise and coordinate the production process and team activities.-Monitor workflow, quality standards, and timely completion of orders.-Manage inventory of materials and tools efficiently.-Maintain communication between management and production staff.-Ensure a safe, organized, and productive work environment.Requirements:-Minimum 8 years of experience in workshop production or a related field.-Strong supervisory and organizational skills.-Fluent in English and Hindi (spoken and written).-Basic computer skills (Excel, email, record management).-Ability to lead a small team and maintain high-quality standards.Salary: Based on experience and skill level.Job Type: Full-time

Production Supervisor

Delivery Point Logistic Services

We are seeking a dynamic and results-driven Operations Supervisor to lead our dispatch and courier teams. This role is pivotal in ensuring seamless delivery coordination, operational excellence, and high customer satisfaction.JOB DESCRIPTION<ul><li>Lead and manage dispatchers and courier teams to ensure efficient delivery coordination and execution.</li><li>Monitor daily operations to ensure timely and accurate deliveries.</li><li>Track and analyze department KPIs to identify areas for improvement.</li><li>Implement strategies to enhance operational efficiency and meet performance targets.</li><li>Ensure all deliveries meet quality standards and comply with company policies and procedures.</li><li>Conduct regular audits to maintain high standards of service.</li><li>Provide ongoing training to couriers on delivery techniques and operational procedures.</li><li>Develop training programs to address skill gaps and enhance team performance.</li><li>Conduct regular team meetings to communicate goals, updates, and address concerns.</li><li>Foster an open and collaborative team environment.</li><li>Monitor customer feedback and take necessary actions to improve service quality.</li><li>Collaborate with the customer service team to resolve delivery-related issues and maintain high customer satisfaction levels.</li><li>Investigate and report any accidents or incidents, taking appropriate corrective actions.</li><li>Ensure safety protocols are followed and updated as needed.</li><li>Prepare regular reports on key operational metrics and present findings to management.</li><li>Use data-driven insights to inform decision-making and operational strategies.</li><li>Develop and implement backup plans for unexpected events.</li><li>Ensure the team is prepared to respond quickly and effectively in emergency situations.</li><li>Conduct regular performance evaluations for the courier team.</li><li>Provide feedback on individual and team performance and address performance issues through coaching and counselling.</li><li>Collaborate with cross-functional teams to implement changes, streamline workflows, and enhance overall performance.</li><li>Build and maintain positive relationships with key stakeholders, such as customers, suppliers, and internal departments.</li><li>Monitor team performance against established KPIs.</li><li>Identify areas for improvement and take proactive measures to address performance gaps through training, coaching, or process adjustments.</li><li>Establish and refine KPIs to monitor operational performance, track progress, and identify opportunities for further improvement.</li></ul>If you thrive in fast-paced environments and have a passion for logistics, team leadership, and continuous improvement, we&rsquo;d love to hear from you.Job Type: Full-timePay: BD450.000 - BD550.000 per month

Operations Manager

Braxtone Group

<div>
 The Call Center Supervisor is responsible for supervising and coordinating the daily activities
 
 
 of call center agents and administrative support staff. The role ensures efficient operation
 
 
 of the contact center, implements successful planning activities, oversees the recruitment
 
 
 and development of staff, and manages service delivery for both customer inquiries and
 
 
 operational functions.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Supervise day-to-day operations of the call center to ensure service quality and
 
 
 </li>
 </ul>
 efficiency.
 
 
 <ul>
 <li>
 Provide leadership, coaching, and support to team leaders and agents to
 
 
 </li>
 </ul>
 optimize performance and succession planning
 
 
 <ul>
 <li>
 Identify skill gaps and provide monthly one-on-one soft skills coaching for team
 
 
 </li>
 </ul>
 leaders and agents
 
 
 <ul>
 <li>
 Assist team leaders in handling complex customer complaints or inquiries and
 
 
 </li>
 </ul>
 escalate issues to higher management as necessary
 
 
 <ul>
 <li>
 Contribute to the design and implementation of new operational procedures
 
 
 </li>
 </ul>
 for improved service delivery
 
 
 <ul>
 <li>
 Ensure compliance with established procedures and company regulations.
 </li>
 <li>
 Maintain effective relationships with internal and external stakeholders to ensure
 
 
 </li>
 </ul>
 smooth delivery of services.
 
 
 <ul>
 <li>
 Stay informed of new products and services, ensuring the team is trained to
 
 
 </li>
 </ul>
 address customer queries
 
 
 <ul>
 <li>
 Support and promote company service quality initiatives.
 </li>
 <li>
 Coordinate with service providers regarding daily operations when applicable.
 </li>
 <li>
 Assist in motivating, recognizing, and organizing incentives for team members.
 </li>
 <li>
 Schedule shifts, monitor attendance, and manage leave arrangements for
 
 
 </li>
 </ul>
 agents and support staff.
 
 
 <ul>
 <li>
 May occasionally require work on weekends or evenings, and local business
 
 
 </li>
 </ul>
 trips as necessary
 
 
 
 Educational, Skills And Experience
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, Automotive, or a
 
 
 </li>
 </ul>
 related field.
 
 
 <ul>
 <li>
 Minimum 3 years of supervisory experience in call centers, customer service, or
 
 
 </li>
 </ul>
 insurance/motor service operations
 
 
 <ul>
 <li>
 Demonstrated leadership, coaching, and training abilities
 </li>
 <li>
 Excellent communication, negotiation, and interpersonal skills.
 </li>
 <li>
 strong customer service orientation and problem-solving skills
 </li>
 <li>
 Strong analytical and problem-solving skills.
 </li>
 <li>
 Goal-oriented and self-driven with a proven track record of achieving sales targets and business objectives.
 </li>
 <li>
 Ability to work in a fast-paced, dynamic environment.
 </li>
 <li>
 Proficiency in Microsoft Office Suite and CRM software.
 
 
 </li>
 </ul>
 
 Additional Requirements
 
 
 
 Willingness to travel as needed.
 
 
 <ul>
 <li>
 Valid driver&rsquo;s license.
 
 
 </li>
 </ul>
 Location: Bahrain (With travel flexibility)
 
 
 
 Typical Working Conditions
 
 
 
 <ul>
 <li>
 Normal Working Hours 40 hours a week
 </li>
 <li>
 Working Timing 8:00 AM to 4:00 PM
 </li>
 <li>
 Work may require occasional weekend and/or evening work
 </li>
 <li>
 This job may require occasional business trips outside Bahrain
 </li>
 </ul>
</div>

CALL CENTER SUPERVISOR ( Bahrain Based)

SIHAMCO

<div>
 
 
 Welcome to LucaLand
 
 
 
 
 LucaLand is Saudi Arabia's first and leading dog entertainment destination &mdash; a homegrown concept born from the belief that dogs deserve joyful spaces, and people deserve to experience the love they bring.
 
 
 First launched in 2021 at
 
 Boulevard Riyadh City
 
 during Riyadh Season, LucaLand quickly became a fan-favorite, evolving into a
 
 permanent location
 
 . Since then, we've expanded our footprint through key collaborations with
 
 GEA, Riyadh Season, Jeddah Season, SELA
 
 , and other national entertainment leaders.
 
 
 
 Join the LucaLand Family
 
 
 
 Whether you're a pet parent, an animal lover, or a passionate professional &mdash; LucaLand welcomes you to be part of a joyful, inclusive, and compassionate journey. Together, we're building something extraordinary &mdash;
 
 one paw at a time
 
 .
 
 
 
 Job Summary
 
 
 
 The Branch Supervisor at Luca Land (Red Sea Mall) is responsible for overseeing daily operations, ensuring excellent customer service, maintaining brand standards, and leading the branch team to deliver a fun, safe, and engaging experience for all visitors &mdash; both humans and their furry friends. A genuine love for dogs and comfort around them is essential for this role.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Supervise and manage the day-to-day operations of Luca Land at Red Sea Mall
 </li>
 <li>
 Ensure high standards of hygiene, safety, and guest experience in all areas
 </li>
 <li>
 Lead, train, and motivate team members to deliver exceptional service
 </li>
 <li>
 Handle guest inquiries, complaints, and feedback with professionalism and care
 </li>
 <li>
 Oversee cash handling, inventory control, and daily reporting
 </li>
 <li>
 Coordinate with the operations and marketing teams for promotions and events
 </li>
 <li>
 Ensure proper care, comfort, and safety for visiting dogs in compliance with Luca Land's policies
 </li>
 <li>
 Maintain a welcoming and enjoyable atmosphere for all guests and their pets
 </li>
 <li>
 Monitor employee performance and schedule shifts efficiently
 </li>
 <li>
 Ensure compliance with company policies, health, and safety regulations
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 
 
 Education &amp; Experience
 
 
 
 
 <ul>
 <li>
 2-4 years experience in a retail environment (eg. pet-store, veterinarian practice etc)
 </li>
 <li>
 Relevant diploma in management
 </li>
 <li>
 Knowledge of pet safety, dog behavior, or dog park operations.
 </li>
 <li>
 Familiarity with POS systems, inventory management tools, or operations software
 </li>
 <li>
 Passionate about pets, especially dogs
 </li>
 <li>
 Energetic, proactive, and hands-on
 </li>
 <li>
 Responsible and dependable
 </li>
 <li>
 Team player with a service-oriented mindset
 
 
 </li>
 </ul>
 
 Skills &amp; Competencies
 
 
 
 <ul>
 <li>
 Strong leadership, communication, and people management skills.
 </li>
 <li>
 Fluent in English and Arabic (spoken and written).
 </li>
 <li>
 Excellent organizational and problem-solving abilities with a customer-first attitude.
 </li>
 <li>
 Able to multitask, prioritize, and remain calm in fast-paced environments.
 </li>
 <li>
 Skilled in managing schedules, budgets, inventory, and vendor relations.
 </li>
 <li>
 Passionate about guest satisfaction and enhancing the overall pet and family experience.
 </li>
 <li>
 Basic knowledge of Microsoft Office or Google Workspace
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 At LucaLand, we believe in creating more than just a workplace &mdash; we offer a purpose-driven, pet-loving environment where passion meets opportunity. Our team members enjoy a range of benefits designed to support their lifestyle, growth, and well-being.
 
 
 
 Benefits We Offer:
 
 
 
 ✨ Competitive salary packages
 
 
 ✨ Housing allowance and transportation support
 
 
 ✨ Medical insurance coverage
 
 
 ✨ Staff discounts on services and products
 
 
 ✨ Fun, inclusive, and pet-friendly work environment
 
 
 ✨ Unique experience working with dogs and themed entertainment concepts
 
 
 ✨ Career development and internal growth opportunities
 
 
 ✨ Be part of Saudi Arabia's first and most successful dog entertainment brand
 
 
 
 Join LucaLand and be part of a joyful, compassionate, and creative journey &mdash; one paw at a time.
 
 🐾
</div>

Branch Supervisor

Sihamco

<div><h3 class="jobSectionHeader">Welcome to LucaLand</h3>
LucaLand is Saudi Arabia&rsquo;s first and leading dog entertainment destination &mdash; a homegrown concept born from the belief that dogs deserve joyful spaces, and people deserve to experience the love they bring.
First launched in 2021 at Boulevard Riyadh City during Riyadh Season, LucaLand quickly became a fan-favorite, evolving into a permanent location. Since then, we&rsquo;ve expanded our footprint through key collaborations with GEA, Riyadh Season, Jeddah Season, SELA, and other national entertainment leaders.
Join the LucaLand Family
Whether you&rsquo;re a pet parent, an animal lover, or a passionate professional &mdash; LucaLand welcomes you to be part of a joyful, inclusive, and compassionate journey. Together, we&rsquo;re building something extraordinary &mdash; one paw at a time.<h3 class="jobSectionHeader">
Job Summary</h3>
The Branch Supervisor at Luca Land (Red Sea Mall) is responsible for overseeing daily operations, ensuring excellent customer service, maintaining brand standards, and leading the branch team to deliver a fun, safe, and engaging experience for all visitors &mdash; both humans and their furry friends. A genuine love for dogs and comfort around them is essential for this role. 
Key Responsibilities:<ul>
<li>
Supervise and manage the day-to-day operations of Luca Land at Red Sea Mall.</li>
<li>Ensure high standards of hygiene, safety, and guest experience in all areas.</li>
<li>Lead, train, and motivate team members to deliver exceptional service.</li>
<li>Handle guest inquiries, complaints, and feedback with professionalism and care.</li>
<li>Oversee cash handling, inventory control, and daily reporting.</li>
<li>Coordinate with the operations and marketing teams for promotions and events.</li>
<li>Ensure proper care, comfort, and safety for visiting dogs in compliance with Luca Land&rsquo;s policies.</li>
<li>Maintain a welcoming and enjoyable atmosphere for all guests and their pets.</li>
<li>Monitor employee performance and schedule shifts efficiently.</li>
<li>Ensure compliance with company policies, health, and safety regulations.</li>
</ul>
Requirements<h3 class="jobSectionHeader">
Education &amp; Experience</h3><ul>
<li>2-4 years experience in a retail environment (eg. pet-store, veterinarian practice etc).</li>
<li>Relevant diploma in management.</li>
<li>Knowledge of pet safety, dog behavior, or dog park operations.
</li><li>Familiarity with POS systems, inventory management tools, or operations software.</li>
<li>Passionate about pets, especially dogs.</li>
<li>Energetic, proactive, and hands-on.</li>
<li>Responsible and dependable.</li>
<li>Team player with a service-oriented mindset.</li>
</ul><h3 class="jobSectionHeader">
Skills &amp; Competencies</h3><ul>
<li>Strong leadership, communication, and people management skills.
</li><li>Fluent in English and Arabic (spoken and written).
</li><li>Excellent organizational and problem-solving abilities with a customer-first attitude.
</li><li>Able to multitask, prioritize, and remain calm in fast-paced environments.
</li><li>Skilled in managing schedules, budgets, inventory, and vendor relations.
</li><li>Passionate about guest satisfaction and enhancing the overall pet and family experience.
</li><li>Basic knowledge of Microsoft Office or Google Workspace.</li>
</ul>
Benefits
At LucaLand, we believe in creating more than just a workplace &mdash; we offer a purpose-driven, pet-loving environment where passion meets opportunity. Our team members enjoy a range of benefits designed to support their lifestyle, growth, and well-being.
Benefits We Offer: 
&#10024; Competitive salary packages
 
&#10024; Housing allowance and transportation support 
&#10024; Medical insurance coverage 
&#10024; Staff discounts on services and products 
&#10024; Fun, inclusive, and pet-friendly work environment 
&#10024; Unique experience working with dogs and themed entertainment concepts 
&#10024; Career development and internal growth opportunities 
&#10024; Be part of Saudi Arabia&rsquo;s first and most successful dog entertainment brand
Join LucaLand and be part of a joyful, compassionate, and creative journey &mdash; one paw at a time.</div>

The Call Center Supervisor is responsible for supervising and coordinating the daily activitiesof call center agents and administrative support staff. The role ensures efficient operationof the contact center, implements successful planning activities, oversees the recruitmentand development of staff, and manages service delivery for both customer inquiries andoperational functions.&nbsp;&nbsp;Key Responsibilities:· Supervise day-to-day operations of the call center to ensure service quality andefficiency.· Provide leadership, coaching, and support to team leaders and agents tooptimize performance and succession planning· Identify skill gaps and provide monthly one-on-one soft skills coaching for teamleaders and agents· Assist team leaders in handling complex customer complaints or inquiries andescalate issues to higher management as necessary· Contribute to the design and implementation of new operational proceduresfor improved service delivery· Ensure compliance with established procedures and company regulations.· Maintain effective relationships with internal and external stakeholders to ensuresmooth delivery of services.· Stay informed of new products and services, ensuring the team is trained toaddress customer queries· Support and promote company service quality initiatives.· Coordinate with service providers regarding daily operations when applicable.· Assist in motivating, recognizing, and organizing incentives for team members.· Schedule shifts, monitor attendance, and manage leave arrangements foragents and support staff.· May occasionally require work on weekends or evenings, and local businesstrips as necessary&nbsp;Educational, Skills and Experience:· Bachelor’s degree in business administration, Marketing, Automotive, or arelated field.· Minimum 3 years of supervisory experience in call centers, customer service, orinsurance/motor service operations· Demonstrated leadership, coaching, and training abilities· Excellent communication, negotiation, and interpersonal skills.· strong customer service orientation and problem-solving skills · Strong analytical and problem-solving skills. · Goal-oriented and self-driven with a proven track record of achieving sales targets and business objectives. · Ability to work in a fast-paced, dynamic environment. · Proficiency in Microsoft Office Suite and CRM software.&nbsp;&nbsp;&nbsp;Additional Requirements:&nbsp;Willingness to travel as needed. · Valid driver’s license.&nbsp;&nbsp;Location: Bahrain (With travel flexibility)&nbsp;Typical Working Conditions· Normal Working Hours 40 hours a week· Working Timing 8:00 AM to 4:00 PM· Work may require occasional weekend and/or evening work· This job may require occasional business trips outside Bahrain

Raffles

<div>Company Description 
Introducing Raffles Al Areen Palace Bahrain, an extraordinary addition to Raffles Hotel's renowned portfolio. This ultra-luxury property offers a unique experience as &quot;The Palace of the Secret Garden.&quot; With 78 private pool villas ranging from 1 to 3 bedrooms, Raffles Al Areen Palace Bahrain redefines luxury hospitality in Bahrain. Our spacious villas, starting from 400 sqm, feature private pools and jacuzzis, providing guests with ultimate relaxation and privacy. Our dedicated team of Raffles Legendary Butlers ensures exceptional service and attention to detail, creating unforgettable moments for each guest. Conveniently located just 40 minutes from the airport and 30 minutes from the City Center, Raffles Al Areen Palace Bahrain offers easy access to Exhibition World Bahrain, Bahrain International Circuit (BIC), and the Al Dana Amphitheater, making it an ideal choice for cultural, entertainment, and business destinations. 
Job Description 
The F&amp;B Supervisor plays a crucial role in supporting the F&amp;B Operations Manager and Assistant F&amp;B Manager in various administrative capacities. This position demands a high level of professionalism, attention to detail, and commitment to excellence in food and beverage service.<ul><li>
Provide essential administrative support to the F&amp;B Operations Manager and Assistant F&amp;B Manager.</li><li>
Attend and actively participate in daily Food &amp; Beverage briefings and other required meetings. Meticulously prepare and distribute minutes for various meetings, including Food &amp; Beverage Bi-weekly Meetings and Christmas Meetings.</li><li>
Oversee the production and quality control of all menus and food tags for the TASTE Restaurant, Bar &amp; events.</li><li>
Draft and disseminate professional memorandums for the Food &amp; Beverage Department to relevant departments.</li><li>
Respond promptly and professionally to all email inquiries from internal departments and external customers.</li><li>
Ensure the seamless operation of the Department and maintain a consistent, high-quality service standard as established by management.</li><li>
Maintain a vigilant presence during peak service hours, providing critical support and assistance to Food &amp; Beverage outlets, Banquet events &amp; Service teams as required.</li><li>
Immediately report any malpractice, irregularity, or discrepancy to the F&amp;B Operations Manager.</li><li>
Demonstrate comprehensive product knowledge about the restaurant and foster positive working relationships among supervisors and colleagues within the Department.</li><li>
Maintain close coordination with all supporting departments and remain acutely aware of the appearance, condition, and working environment of all areas within the Hotel.</li><li>
Exhibit the ability to work independently and efficiently with minimal supervision, maintaining a consistently positive and professional attitude.</li><li>
Obtain final approval from the F&amp;B Operations Manager for all Food &amp; Beverage Department details prior to distribution.</li><li>
Propose procedural recommendations and ensure strict enforcement of existing policies and procedures.</li><li>
Take full responsibility for the atmosphere in the Food &amp; Beverage Department, implementing necessary actions to enhance guest experience and meet their requirements.</li><li>
Regularly present well-researched suggestions to Management regarding improvements in general operations, cost control, and profitability.</li><li>
Establish and maintain professional contact with seminar and group organisers.</li><li>
Consistently demonstrate and implement the Accor Vision and actively embody the Accor Values in all aspects of work.</li></ul> 

Qualifications 
<ul><li>
Bachelor&rsquo;s Degree or Diploma in Hospitality Management</li><li>
Minimum 2 years of relevant experience in a similar capacity</li><li>
Additional certification(s) in Food &amp; Beverage will be an advantage</li><li>
Good communication skills</li><li>
Strong leadership and interpersonal skills</li><li>
Ability to work independently</li><li>
Flexibility to respond to a range of different work situations</li></ul> 

Additional Information 
Opportunity to join the first Raffles in Bahrain<ul><li>
Employee benefit card offering discounted rates in Accor worldwide</li><li>
Learning programs through our Academies</li><li>
Opportunity to develop your talent and grow within your property and across the world!</li><li>
Ability to make a difference through our Corporate Social Responsibility activities.</li></ul></div>

F&B Supervisor - Ninive Restaurant

Explore 225+ Operations supervisor in Manama Bahrain this November. Find roles across top companies and apply now to boost your career.

225 operations supervisor jobs IN Manama Bahrain

Production Supervisor

Operations Manager

CALL CENTER SUPERVISOR ( Bahrain Based)

Branch Supervisor

Branch Supervisor

CALL CENTER SUPERVISOR ( Bahrain Based)

F&B Supervisor - Ninive Restaurant