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operations support Jobs in Support Senior Specialist Revenue Management Broadband Jobs In Egypt

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administrative specialist Jobs in Support Senior Specialist Revenue Management Broadband Jobs In Egypt

administrative specialist

operations support specialist

Ericsson

<div>
 
 Join our Team
 
 
 
 
 About this opportunity:
 
 
 
 Ericsson is inviting applications for the position of Operations Support Specialist . We are seeking a dedicated and detail-oriented Operation Support Specialist to manage and streamline processes related to power meter failures and prepaid meter charging. This role includes managing suppliers to ensure all processes are executed efficiently, planning charging schedules, and monitoring consumption. The role focuses on resolving maintenance issues promptly, tracking progress, and maintaining collaboration with various stakeholders, including ASP teams, electricity companies, and customers.
 
 
 
 What you will do:
 
 
 
 
 Power Meter Failure Cases
 
 
 
 <ul>
 <li>
 Track any failures related to power meters or associated infrastructure, including supply cables, electrical phases, and transformers.
 </li>
 <li>
 Report identified failures to the electricity company along with comprehensive issue details.
 </li>
 <li>
 Manage suppliers to Obtain a ticket number from the electricity company for tracking purposes.
 </li>
 <li>
 Inform the customer about the ticket number and associated details for monitoring and record-keeping.
 </li>
 <li>
 Follow up persistently with suppliers , electricity company to ensure fault resolution while keeping the customer updated until final closure.
 </li>
 <li>
 Collaborate with suppliers to execute the process efficiently and resolve issues promptly.
 
 
 </li>
 </ul>
 
 Charging for Prepaid Power Meters
 
 
 
 <ul>
 <li>
 Ensure the customer pays all fees related to prepaid power meter charging, guaranteeing no financial burden on the ASP or Ericsson.
 </li>
 <li>
 Coordinate the delivery of cards to designated electricity company interfaces for charging based on pre-agreed amounts between the customer and the electricity company.
 </li>
 <li>
 Return the charged cards to respective sites, apply the charged balance to power meters, and return the cards to the customer.
 </li>
 <li>
 Work with suppliers to plan and implement agreed charging schedules while monitoring usage to ensure consistency and efficiency.
 
 
 </li>
 </ul>
 
 General Duties:
 
 
 
 <ul>
 <li>
 Monitor daily progress and ensure timely execution of all processes related to power meter maintenance and prepaid charging.
 </li>
 <li>
 Develop and maintain power meter charging schedules and monitor power consumption to optimize operations.
 </li>
 <li>
 Integrate maintenance and prepaid charging data into centralized reporting systems to evaluate performance.
 </li>
 <li>
 Create weekly and monthly dashboard reports to track operational efficiency, recharge cycles, and issue resolution.
 </li>
 <li>
 Conduct root cause analysis for recurring issues in failure cases and prepaid meter operations, identifying and executing improvement plans.
 </li>
 <li>
 Implement initiatives aimed at enhancing operational efficiency, accuracy in recharge processes, and overall customer satisfaction.
 
 
 </li>
 </ul>
 
 The skills you bring:
 
 
 
 <ul>
 <li>
 +10 years of experience in operations support, preferably in utilities or the electricity sector.
 </li>
 <li>
 Hands-on experience in power meter charging and it's process
 </li>
 <li>
 Proven experience managing suppliers and coordinating their activities effectively.
 </li>
 <li>
 Proficiency in MS Office tools, particularly Excel, dashboard/reporting tools, and utility ticketing systems.
 </li>
 <li>
 Strong organizational, coordination, and analytical skills with experience in planning consumption schedules.
 </li>
 <li>
 Familiarity with utility workflows such as power meter monitoring and maintenance cycles.
 </li>
 <li>
 Excellent communication and follow-up abilities with internal teams, external service providers, and electricity companies.
 </li>
 <li>
 Bachelor&rsquo;s degree in Engineering, Business Administration, or a related field.
 </li>
 </ul>
</div>

Operations Support specialist

Disaster Care Capital Ltd

DescriptionWe are seeking a proactive and detail-oriented Operations Support Specialist to play a key role in keeping our day-to-day operations running smoothly. This position requires someone who thrives in a fast-paced environment, can manage multiple priorities, and is comfortable taking ownership of diverse tasks across departments. You will coordinate projects, monitor performance metrics, and help improve internal processes &mdash; ensuring the team stays organised, efficient, and aligned.This is a hands-on role suited for someone who enjoys problem-solving, collaborating across teams, and stepping in wherever needed to keep operations moving seamlessly.Key Responsibilities<ul><li>Oversee and support daily operational and recruitment activities to ensure smooth workflow and timely task completion.</li><li>Coordinate cross-departmental projects, tracking progress and ensuring deliverables meet quality standards and deadlines.</li><li>Monitor and analyse performance metrics to identify areas for improvement and ensure KPIs are achieved.</li><li>Prepare and maintain reports, meeting notes, and process documentation, including standard operating procedures (SOPs).</li><li>Streamline workflows and recommend improvements to enhance operational efficiency and team collaboration.</li><li>Ensure compliance with company policies, HR standards, and data protection requirements.</li><li>Take initiative and contribute beyond core responsibilities to support the wider team&rsquo;s success.</li><li>Demonstrate flexibility, accountability, and a proactive approach in all assigned duties.</li></ul>Skills and Qualifications: <ul><li>Minimum 1&ndash;2 years of experience in recruitment roles.</li><li>Excellent organisational, multitasking, and time management skills, with strong attention to detail.</li><li>Advanced English communication skills (C2 level required), both written and spoken.</li><li>Strong interpersonal and communication abilities, with a proactive approach to keeping teams aligned, following up on pending tasks, and ensuring progress across departments.</li><li>Receptive to feedback and committed to personal and professional growth.</li><li>Reliable and honest, maintaining high levels of integrity and accountability in all interactions.</li><li>Tech-savvy and adaptable, with proficiency in project management and collaboration tools (e.g., ClickUp, Asana, Trello).</li><li>Demonstrated ability to learn new systems and processes quickly.</li><li>Proven ability to manage competing priorities in a fast-paced, remote work environment.</li><li>Team-oriented with the confidence to work independently and take initiative across departments.</li></ul>Benefits<ul><li>Paid Time Off</li><li>Work From Home</li><li>Performance Bonus</li><li>Ongoing professional development and training support</li></ul>Job Type: Full-time

Operations Support

DescriptionWe are seeking a proactive and detail-oriented Operations Support Specialist to play a key role in keeping our day-to-day operations running smoothly. This position requires someone who thrives in a fast-paced environment, can manage multiple priorities, and is comfortable taking ownership of diverse tasks across departments. You will coordinate projects, monitor performance metrics, and help improve internal processes &mdash; ensuring the team stays organised, efficient, and aligned.This is a hands-on role suited for someone who enjoys problem-solving, collaborating across teams, and stepping in wherever needed to keep operations moving seamlessly.Key Responsibilities<ul><li>Oversee and support daily operational and recruitment activities to ensure smooth workflow and timely task completion.</li><li>Coordinate cross-departmental projects, tracking progress and ensuring deliverables meet quality standards and deadlines.</li><li>Monitor and analyse performance metrics to identify areas for improvement and ensure KPIs are achieved.</li><li>Prepare and maintain reports, meeting notes, and process documentation, including standard operating procedures (SOPs).</li><li>Streamline workflows and recommend improvements to enhance operational efficiency and team collaboration.</li><li>Ensure compliance with company policies, HR standards, and data protection requirements.</li><li>Take initiative and contribute beyond core responsibilities to support the wider team&rsquo;s success.</li><li>Demonstrate flexibility, accountability, and a proactive approach in all assigned duties.</li></ul>Skills and Qualifications: <ul><li>Minimum 1&ndash;2 years of experience in recruitment roles.</li><li>Excellent organisational, multitasking, and time management skills, with strong attention to detail.</li><li>Advanced English communication skills (C2 level required), both written and spoken.</li><li>Strong interpersonal and communication abilities, with a proactive approach to keeping teams aligned, following up on pending tasks, and ensuring progress across departments.</li><li>Receptive to feedback and committed to personal and professional growth.</li><li>Reliable and honest, maintaining high levels of integrity and accountability in all interactions.</li><li>Tech-savvy and adaptable, with proficiency in project management and collaboration tools (e.g., ClickUp, Asana, Trello).</li><li>Demonstrated ability to learn new systems and processes quickly.</li><li>Proven ability to manage competing priorities in a fast-paced, remote work environment.</li><li>Team-oriented with the confidence to work independently and take initiative across departments.</li></ul>Benefits<ul><li>Paid Time Off</li><li>Work From Home</li><li>Performance Bonus</li><li>Ongoing professional development and training support</li></ul>Job Type: Full-timeApplication Question(s):<ul><li>Have you managed or overseen daily operational activities, including basic recruitment, in a previous position?</li><li>What's your English level?</li><li>Do you consistently follow up on pending tasks without being prompted to ensure teams are staying aligned and progressing?</li><li>Are you confident in your ability to manage multiple competing high-priority tasks simultaneously in a fast-paced environment?</li></ul>

iSchool

<div>
 iSchool is a pioneering EdTech platform in Egypt, dedicated to transforming education by equipping young students with modern technological skills. As an Operations Specialist at iSchool, you will be an integral part of our team, focusing on streamlining operational processes and enhancing our services to deliver the best learning experience for students aged 6 to 18.
 
 
 Your primary responsibilities will include managing daily operational tasks, conducting data analysis to identify trends, optimizing processes to improve efficiency, and collaborating with various departments to ensure the smooth execution of our programs. You will play a key role in implementing strategies that support our mission to provide innovative educational solutions.
 
 
 If you are detail-oriented, proactive, and passionate about education technology, we invite you to contribute to our mission of empowering students and shaping the future of learning.
 
 
 
 Requirements
 
 
 
 <ul>
 <li>
 Proven experience as an Operations Specialist or similar role
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent organizational and multitasking abilities
 </li>
 <li>
 Effective communication and interpersonal skills
 </li>
 <li>
 Proficiency in Microsoft Office and operational software
 </li>
 <li>
 Ability to work in a fast-paced environment and meet deadlines
 </li>
 <li>
 Bachelor's degree in Business Administration, Operations Management, or a related field
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 Compatible Salary.
 
 
 Medical Insurance.
 
 
 Learning &amp; Development Opportunities.
</div>

Operations Specialist

<div>iSchool is a pioneering EdTech platform in Egypt, dedicated to transforming education by equipping young students with modern technological skills. As an Operations Specialist at iSchool, you will be an integral part of our team, focusing on streamlining operational processes and enhancing our services to deliver the best learning experience for students aged 6 to 18.
Your primary responsibilities will include managing daily operational tasks, conducting data analysis to identify trends, optimizing processes to improve efficiency, and collaborating with various departments to ensure the smooth execution of our programs. You will play a key role in implementing strategies that support our mission to provide innovative educational solutions.
If you are detail-oriented, proactive, and passionate about education technology, we invite you to contribute to our mission of empowering students and shaping the future of learning.
Requirements<ul>
<li>Proven experience as an Operations Specialist or similar role</li>
<li>Strong analytical and problem-solving skills</li>
<li>Excellent organizational and multitasking abilities</li>
<li>Effective communication and interpersonal skills</li>
<li>Proficiency in Microsoft Office and operational software</li>
<li>Ability to work in a fast-paced environment and meet deadlines</li>
<li>Bachelor&rsquo;s degree in Business Administration, Operations Management, or a related field</li>
</ul>Benefits
Compatible Salary.
Medical Insurance.
Learning &amp; Development Opportunities.</div>

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2752 operations support specialist jobs IN Support Senior Specialist Revenue Management Broadband Jobs In Egypt

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