associate - operations

associate manager (sales operations) Jobs in Hyderabad

associate manager (sales operations)

operations analyst

principal engineering manager Jobs in Hyderabad

principal engineering manager

product owner

operations team lead

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 
 The purpose of this role is to execute the process and drive the performance of the team on the key metrices of the process.&nbsp;
 
 &nbsp;
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Ensure process is executed as per the client contract
 
 <ul>
 <li>
 Conduct briefings before every shift to drive focus on key metrices and debrief at the end of the shift to drive focus of the team on quality and adherence to contract compliance processes
 </li>
 <li>
 Prepare notes from the huddle meetings and share it with the team
 </li>
 <li>
 Prepare and share the performance data of the team with the client at the end of the shift
 </li>
 <li>
 Interact with the client and prepare note to share updates and changes with the team
 </li>
 <li>
 Review the performance on the key process metrices and conduct RCA to improve quality parameters
 </li>
 <li>
 Prepare presentation on weekly and monthly performance data for the manager to be shared with the client
 </li>
 <li>
 Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
 </li>
 <li>
 Be part of the discussion between manager and WFM team on forecast and number of agents required
 </li>
 <li>
 Organize fun hours on Friday for the team to promote team engagement
 </li>
 <li>
 Identify opportunities for automation within the account and share it with the manager
 </li>
 <li>
 Provide details and data to the automation team to support the automation initiative
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Drive performance of the team on the identified metrices of the process&nbsp;
 
 <ul>
 <li>
 Review last 6-8 weeks performance data (RAG) and identify low performers
 </li>
 <li>
 Provide feedback and coach the outliers/ low performers to improve their performance metrices
 </li>
 <li>
 Prepare Performance Coaching &amp; Counselling Plan (PCCP) to document and support the low performers
 </li>
 <li>
 Handhold the employees on performance on process and monitor for improvements
 </li>
 <li>
 Identify training needs for new joiners especially and track their daily progress
 </li>
 <li>
 Conduct process trainings as well as refresher trainings are provided to bridge the capability gap or if there is any change from the client&rsquo;s end
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Stakeholder Interaction &amp; Management&nbsp;
 
 <ul>
 <li>
 Coordinate with internal and external stakeholders to ensure compliance and quality in the delivery for accounts
 </li>
 <li>
 Interact and engage with the client manager to communicate and update progress against account plan, project delivery etc.
 </li>
 <li>
 Participate in monthly review meetings with Account Delivery leadership &nbsp;updating them on the status and progress of the account
 </li>
 <li>
 Work with quality team to ensure the quality improvements as per the delivery standards of the contract
 </li>
 <li>
 Provide timely assistance in case of an escalation and support resolution of escalations/ issues&nbsp;
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Effective Team Management
 
 </li>
 <li>
 Resourcing
 <ul>
 <li>
 Hire adequate and right resources for the team&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Talent Management
 <ul>
 <li>
 Ensure adequate onboarding and training for the team members to enhance capability &amp; effectiveness
 </li>
 <li>
 Build an internal talent pool and ensure their career progression within the organization
 </li>
 <li>
 Manage team attrition&nbsp;
 </li>
 <li>
 Drive diversity in leadership positions
 </li>
 </ul>
 </li>
 <li>
 Performance Management
 <ul>
 <li>
 Set goals for the team, conduct timely performance reviews and provide constructive feedback to own direct reports
 </li>
 <li>
 Ensure that the Performance Nxt is followed for the entire team
 </li>
 </ul>
 </li>
 <li>
 Employee Satisfaction and Engagement
 <ul>
 <li>
 Lead and drive engagement initiatives for the team
 </li>
 <li>
 Track team satisfaction scores and identify initiatives to build engagement within the team
 </li>
 </ul>
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: 3-5 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

First Line Manager (FLM) L2

Golden Opportunities

<div>
 
 Job Description
 
 
 
 Define, build, and lead a team of Data Scientists and Data analysts Discover areas in operations that can be automated through machine learning Demonstrate through technical knowledge on Statistical modeling, Probability and Decision theory, Operations Research techniques and other quantitative modeling techniques Understand the business reality behind large sets of data and develop meaningful solutions comprising of analytical solutions Work closely with internal stakeholders and align them with respect to your focus area Innovate by adapting new modeling techniques and procedures Implementing and operating stable, scalable data flow solutions from production systems into end-user facing applications/reports.
 
 
 
 Skills Required
 
 
 
 RoleData Scientist
 
 
 Industry TypeIT/ Computers - Software]
 
 
 Functional AreaIT-Software
 
 
 Required Education
 
 
 Employment TypeFull Time, Permanent
 
 
 Key Skills
 
 
 <ul>
 <li>
 DATA SCIENCE
 </li>
 <li>
 MACHINE LEARNING
 
 
 </li>
 </ul>
 Other Information
 
 
 Job CodeGO/JC/1384/2025
 
 
 Recruiter NameRamya V
</div>

Data Scientist - GO/JC/1384/2025

NxtWave

<div>
 
 
 Manager &ndash; Business Process Excellence &amp; Assurance
 
 
 
 
 Role Purpose
 
 
 
 To lead NxtWave&rsquo;s Business Process Excellence &amp; Assurance function - driving operational excellence, execution discipline and continuous improvement across the organisation. The role focuses on building data-led, scalable and efficient business processes that enable consistent delivery and sustained growth.
 
 
 
 
 
 
 
 About the Rol
 
 
 
 eWe&rsquo;re looking for a
 
 strategic hands-on leade
 
 r to manage NxtWave&rsquo;s Business Process Excellence &amp; Assurance team - a fast-growing group responsible for identifying process gaps, strengthening execution and driving measurable improvements across all business functions
 
 
 .This role is ideal for someone who thrives at the intersection of
 
 operations, data, quality assurance and problem-solving
 
 . You&rsquo;ll lead multiple improvement projects, connect insights across functions and turn operational data into clear, actionable strategies
 
 
 .You&rsquo;ll collaborate closely with business heads, ensure every initiative is tracked to closure and build systems that make NxtWave&rsquo;s scale story structured, efficient and sustainable
 
 
 
 
 
 
 .
 
 Key Responsibiliti
 
 
 
 
 esTeam Leadership &amp; Delivery Manageme
 
 
 <ul>
 <li>
 ntLead, coach and expand a team of Business Process Excellence &amp; Assurance Specialist
 </li>
 <li>
 s.Define quarterly project roadmaps and ensure timely completion of all assigned initiative
 </li>
 <li>
 s.Maintain high standards of analytical rigour, report quality and stakeholder communicatio
 </li>
 </ul>
 
 
 n.Process Review &amp; Optimizati
 
 
 <ul>
 <li>
 onOversee process reviews across Sales, Product Delivery, Marketing, HR and Support team
 </li>
 <li>
 s.Identify improvement opportunities, design better workflows and ensure consistent execution across function
 </li>
 <li>
 s.Drive closure of improvement actions and ensure measurable impact post-implementatio
 </li>
 </ul>
 
 
 n.Data Analysis &amp; Insight Generati
 
 
 <ul>
 <li>
 onUse business data to identify performance gaps, delays or inefficiencie
 </li>
 <li>
 s.Translate findings into simple, insight-driven reports for leadershi
 </li>
 <li>
 p.Build dashboards that track process health, performance trends and improvement metric
 </li>
 </ul>
 
 
 s.Cross-Functional Collaborati
 
 
 <ul>
 <li>
 onWork closely with business heads and function leads to align priorities and track outcome
 </li>
 <li>
 s.Represent the team in leadership reviews and ensure all agreed actions are execute
 </li>
 <li>
 d.Document learnings and build standard operating frameworks for repeatable succes
 </li>
 </ul>
 
 
 
 
 
 s.
 
 What We&rsquo;re Looking F
 
 
 
 
 or:Experience &amp; Backgro
 
 
 <ul>
 <li>
 und4+ years of experience
 
 in Process Excellence, Business Operations or Strategy &amp; Performa
 
 nce rol
 </li>
 <li>
 es.Minimum 2 years leading teams or cross-functional projec
 </li>
 <li>
 ts.Prior experience
 
 in EdTech or Service Operati
 
 ons preferr
 </li>
 </ul>
 
 
 ed.Analytical &amp; Technical Ski
 
 
 <ul>
 <li>
 llsStrong command of data analysis tools (Excel/Sheets; exposure to SQL or BI tools is a plu
 </li>
 <li>
 s).Ability to draw insights from data and link them to business decisio
 </li>
 <li>
 ns.Familiarity with process design and improvement framewor
 </li>
 </ul>
 
 
 ks.Leadership &amp; Execution Ski
 
 
 <ul>
 <li>
 llsProven ability to translate strategy into executi
 </li>
 <li>
 on.Strong project management and stakeholder handling capabiliti
 </li>
 <li>
 es.Track record of driving change through structured thinking and collaborati
 </li>
 </ul>
 
 
 on.Mindset &amp; Growth Orientat
 
 
 <ul>
 <li>
 ionDetail-oriented, structured and outcome-driv
 </li>
 <li>
 en.Comfortable navigating dynamic, fast-scaling environmen
 </li>
 <li>
 ts.Enthusiastic about leveragi
 
 ng AI and automati
 
 ons to make processes smarter and fast
 </li>
 </ul>
 
 
 er.Communicat
 
 
 <ul>
 <li>
 ionExcellent presentation and storytelling skills - able to simplify data and influence decisio
 </li>
 </ul>
 
 
 
 
 
 ns.
 
 Work Prof
 
 
 <ul>
 <li>
 
 ile:Working D
 
 ays: 5 days (Mon -
 </li>
 <li>
 
 Fri)Work M
 
 ode: Work-from-Office, Hyder
 </li>
 <li>
 
 abadCompensat
 
 ion: As per industry stand
 </li>
 </ul>
 
 
 
 
 
 
 ards
</div>

Manager Business Process Excellence & Assurance

<div>
 
 Role Description
 
 
 
 Role Proficiency:
 
 
 Ensure successful execution and completion of medium to large complex business projects as important for the organization.
 
 
 
 Outcomes
 
 
 
 <ul>
 <li>
 Design and execute medium to large complex business projects
 </li>
 <li>
 Work independently with cross functional teams to gather and analyse information and recommend solutions
 </li>
 <li>
 Advise the management team on specific business initiatives
 </li>
 <li>
 Connect and build partner relations for the mutual benefit of both the organization
 </li>
 <li>
 Connect with clients and be an advocate of UST brand
 </li>
 <li>
 Review management reports and make specific suggestions recommendations actions based on the report
 </li>
 <li>
 Guide team on implementing solutions for identified problems
 
 
 </li>
 </ul>
 
 Measures Of Outcomes
 
 
 
 <ul>
 <li>
 # of projects executed
 </li>
 <li>
 # of business initiatives on which advice was provided
 </li>
 <li>
 # of partners onboarded
 </li>
 <li>
 # of client interactions
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 Outputs Expected:
 
 
 <ul>
 <li>
 Collect and analyze information on specific business problems or procedures recommend and develop solutions as required
 </li>
 <li>
 Document findings of study and prepare recommendations for implementation of the new systems procedures or organizational changes
 </li>
 <li>
 Develop and maintain corporate performance reports and consult with management about format distribution and purpose
 </li>
 <li>
 Review management reports and make specific suggestions recommendations actions based on the report
 </li>
 <li>
 Perform research and study of specific work problems and procedures related to UST clients or internal stakeholders and provide solution recommendations to managers
 </li>
 <li>
 Independently direct the implementation of large complex business projects
 </li>
 <li>
 Advise management team on specific business initiatives that need to be undertaken
 </li>
 <li>
 Consult with Group Managers and senior leaders to ensure execution of projects and business initiatives
 </li>
 <li>
 Responsible for all projects executed by Operations team
 
 
 </li>
 </ul>
 
 Project/ Schedule Management
 
 
 
 <ul>
 <li>
 Plan and manage medium to large complex business projects as defined within UST
 </li>
 <li>
 Identify risks and mitigation strategies and implement the same to manage simple small projects/ modules
 </li>
 <li>
 Identify options to Fast track the schedule and plan to implement the same
 </li>
 <li>
 Estimate the work plan and track the activities closely and report the progress on a regular basis
 
 
 </li>
 </ul>
 
 Team Management
 
 
 
 <ul>
 <li>
 Responsible for sourcing allocation performance management of all team members
 </li>
 <li>
 Provide feedback and enable the team to perform independently and grow
 
 
 </li>
 </ul>
 
 Skill Examples
 
 
 
 <ul>
 <li>
 Strong analytical and problem solving skills
 </li>
 <li>
 Strong Leadership skills
 </li>
 <li>
 Ability to advice and influence
 </li>
 <li>
 Strong written and oral communication skills
 </li>
 <li>
 Ability to handle pressure and setbacks
 </li>
 <li>
 Adaptability
 </li>
 <li>
 Ability to meet deadlines and manage multiple priorities
 
 
 </li>
 </ul>
 
 Knowledge Examples
 
 
 
 <ul>
 <li>
 PMP certification or UST internal equivalent certification
 </li>
 <ul>
 <li>
 Excellent working knowledge of IT industry
 </li>
 <li>
 Expert with MS Word Excel PowerPoint MS Visio MS Project
 
 </li>
 </ul>
 </ul>
 
 Additional Comments
 
 
 
 Job Summary: Delivery Manager with Infrastructure Experience to oversee and drive IT infrastructure projects, ensuring seamless execution and alignment with business objectives. The ideal candidate will have strong project management skills, deep expertise in IT infrastructure (cloud, network, security, data centers), and a proven track record of managing large-scale infrastructure deliveries. ________________________________________ Key Responsibilities: Project &amp; Delivery Management:
 
 
 <ul>
 <li>
 Lead end-to-end delivery of IT infrastructure projects, ensuring timely execution and quality delivery.
 </li>
 <li>
 Develop and maintain project plans, timelines, budgets, and resource allocation.
 </li>
 <li>
 Collaborate with cross-functional teams (engineering, security, operations) to align project goals with business needs.
 </li>
 <li>
 Manage risks, dependencies, and issue resolution across infrastructure projects.
 </li>
 <li>
 Ensure compliance with IT governance, security, and regulatory requirements. Infrastructure Management &amp; Optimization:
 </li>
 <li>
 Oversee the implementation of infrastructure solutions, including cloud, data centers, networking, and security.
 </li>
 <li>
 Work with architects and engineers to design scalable, secure, and high-performing infrastructure solutions.
 </li>
 <li>
 Drive automation and DevOps best practices to improve efficiency and deployment speed.
 </li>
 <li>
 Ensure high availability, disaster recovery, and business continuity planning. Stakeholder &amp; Vendor Management:
 </li>
 <li>
 Engage with business stakeholders to gather requirements and define project scope.
 </li>
 <li>
 Collaborate with third-party vendors, ensuring contractual obligations are met.
 </li>
 <li>
 Act as a bridge between technical teams and business leadership to drive project success.
 </li>
 <li>
 Communicate project updates, risks, and mitigation strategies to executives and stakeholders. People &amp; Performance Management:
 </li>
 <li>
 Lead and mentor a team of engineers, project managers, and other IT professionals.
 </li>
 <li>
 Foster a culture of continuous improvement and innovation.
 </li>
 <li>
 Conduct performance reviews and provide feedback to ensure team growth and efficiency. ________________________________________ Required Skills &amp; Qualifications: Technical Expertise:
 </li>
 <li>
 Strong background in IT infrastructure (cloud, networking, security, storage, virtualization, servers).
 </li>
 <li>
 Hands-on experience with cloud platforms (AWS, Azure, GCP).
 </li>
 <li>
 Knowledge of networking concepts (firewalls, VPNs, load balancers, SD-WAN).
 </li>
 <li>
 Experience with DevOps, CI/CD, automation tools (Terraform, Ansible, Kubernetes).
 </li>
 <li>
 Understanding of ITIL, security frameworks, and compliance standards (ISO 27001, NIST, GDPR). Project &amp; Leadership Skills:
 </li>
 <li>
 Proven experience managing multiple infrastructure projects simultaneously.
 </li>
 <li>
 Strong knowledge of Agile, Scrum, Waterfall, and Hybrid delivery models.
 </li>
 <li>
 Ability to manage budgets, contracts, and vendor relationships effectively.
 </li>
 <li>
 Excellent problem-solving and decision-making abilities.
 </li>
 <li>
 Strong communication, leadership, and stakeholder management skills. ________________________________________ Preferred Qualifications:
 </li>
 <li>
 Certifications: PMP, PRINCE2, ITIL, AWS/Azure Solutions Architect, TOGAF.
 </li>
 <li>
 Experience in global IT operations and multi-cloud/hybrid environments.
 </li>
 <li>
 Previous experience working in banking, healthcare, or telecom industries (preferred but not required).
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 Delivery Management,People Management,Stakeholder Management
</div>

Manager II - Operations

Amazon

<div>
 
 Description
 
 
 
 Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
 
 
 Amazon Operations
 
 
 Amazon Worldwide Operations is the underlying fulfillment and customer service engine that ensures Amazon creates the same consistent, world-class customer experience every time. We are looking for high-potential, flexible, innovative, and forward-thinking professionals to join our India Operations team. Are you ready to drive high-visibility, strategic, revenue-generating projects as well as leverage Lean methodologies to lead Operational process improvement initiatives? Are you equally comfortable digging into business requirements as you are drilling into architecture and design with development teams?
 
 
 Join the Operations team as Operation Executive (OE). As Operation Executive, you will be responsible for monitoring multiple 3P stores from operations, performance, design and compliance point of view. You will be working with multiple internal and external stakeholders to manage operations performance and to drive program initiatives yielding improvement in quality, productivity, speed and cost. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications. You must be flexible to work weekends and/or overnight shifts regularly and to travel to stores to design, set up &amp; monitor 3P operations.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Monitor operations of the assigned stores and suggest &amp; deploy improvements
 </li>
 <li>
 Identify useful data accumulated from multiple sources and take necessary actions
 </li>
 <li>
 Foresee implications based on current data and trends
 </li>
 <li>
 Be organized, apt and prompt in notifying the situation, problem solve and recur prevention
 </li>
 <li>
 Serve as a liaison between the internal and external stakeholders keeping in mind the objectives, limits, conformance and information privacy
 </li>
 <li>
 Train &amp; direct associates for action and conformance of norms &amp; practices
 </li>
 <li>
 Visit the stores for various operational conformance, restrictions and norms
 </li>
 <li>
 Conduct ops checklist based on SOP
 
 
 </li>
 </ul>
 Key job responsibilities
 
 
 Communicating with team and operations stakeholders.
 
 
 Managing amazon driven process at 3p stores.
 
 
 Providing training and one point lessons to ground staff to implement Amazon Operation processes.
 
 
 Perform daily/ weekly site audits
 
 
 Travel to site locations
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience
 </li>
 <li>
 Speak, write, and read fluently in English
 </li>
 <li>
 Experience with Microsoft Office products and applications
 </li>
 <li>
 Experience with Excel
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ASSPL - Telangana
 
 
 Job ID: A3086532
</div>

Operation Executive, Fresh 3P, Team Leader Operations

PepsiCo

<div>
 
 Overview
 
 
 
 The Global Learning Solutions Team is a strategic partner across the global learning function for PepsiCo. We are responsible for providing learning leaders, sponsors and employees with insights and tools to enhance the learner experience.
 
 
 Based out of India, the Global HR Operations Learning Analyst will be working with stakeholders and subject matter experts in end-to-end project development. This will include designing and development of learning solutions with the help of team members along with testing, deployment, and enhancement.
 
 
 The Learning Analyst will partner with subject matter experts and business stakeholders to evaluate training requirements, support the design and development of accurate learning solutions while applying instructional design theories, practices and methods.
 
 
 
 Responsibilities
 
 
 
 Be part of a team providing Learning Design &amp; Development services.
 
 
 <ul>
 <li>
 Designing learning curriculum and programs along with developing learning materials and collateral based on industry design standards
 </li>
 <li>
 Collaborate closely with business stakeholders to identify training needs and instructional goals/objectives for core programs and offerings
 </li>
 <li>
 Work with subject matter experts to design course format and packaging to provide seamless and enhanced learner experience
 </li>
 <li>
 Participate in and contribute to project scoping and planning, setting the standards for the learner experience that will enable learning objectives to be satisfied
 </li>
 <li>
 Teach and train team members on instructional design principles
 </li>
 <li>
 Drive and lead projects with the support of team members
 </li>
 <li>
 Assist with content curation and evaluation to maintain current and relevant course catalog aligned with content management strategy
 </li>
 <li>
 Assist in developing strategies for integrating learning solutions with digital learning methodologies ensuring a smooth blended approach for learners
 </li>
 <li>
 Facilitate translation of learning materials into required languages using tools/vendors
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 5+ years of demonstrated Adult Learning and Curriculum Design/Improvement experience preferred
 </li>
 <li>
 6+ years of professional experience, preferably in a shared services/customer service or a related field
 </li>
 <li>
 5+ years of experience designing and developing classroom, distance and e-learning content using tools like Articulate, Storyline, Captivate or LMS industry equivalents preferred
 </li>
 <li>
 2+ years of experience as a team lead
 </li>
 <li>
 Knowledgeable about instructional design methodology (ADDIE, CRI, Gagne&rsquo;s events, Kirkpatrick, etc.)
 </li>
 <li>
 Experience of working in a HR environment or shared services role
 </li>
 <li>
 Strong interpersonal skills and ability to communicate with people at all levels and cultures
 </li>
 <li>
 Ability to navigate a complex matrixed and virtual environment
 </li>
 <li>
 Customer focused, solution driven and results oriented mindset with a good eye for detail
 </li>
 <li>
 Strong sense of ownership and ability to drive tasks to completion
 </li>
 <li>
 The ability to multi-task and handle competing priorities with the flexibility to meet the demands of the team when needed
 </li>
 </ul>
</div>

Learning Analyst

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 9 years of experience as an HR Business Partner or HR Generalist providing consultations to the business on topics such as performance management, workplace concerns, etc.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience in HR, people programs, or other large scale people related roles.
 </li>
 <li>
 Experience with cross-functional collaboration and influence.
 </li>
 <li>
 Experience coaching and mentoring others.
 </li>
 <li>
 Excellent teamwork and organizational skills.
 </li>
 <li>
 Excellent investigative and problem-solving skills, with the ability to organize and analyze data using Human Resource Information Systems (HRIS) systems for reporting.
 
 
 </li>
 </ul>
 
 About The Job
 
 
 
 People Operations strives to revolutionize human resources the same way that Google has revolutionized search. We are helping to find, grow and keep the remarkable assemblage of talent who are our Googlers. You'll be an advocate of Google's culture and values, partnering with our business leaders to help them build their organizations and make sure all people decisions are based on data. Whether coaching our clients on how to lead their teams, navigating and resolving employee relations issues or managing programs that help develop our Googlers, you are exceptionally focused on putting them first, and being as clear and transparent as possible to help Googlers understand how people decisions get made.
 
 
 As a People Consultant, you will work directly with People Partners and other People Operations teams to provide personalized guidance, support, and solutions on a breadth of People Operations related activities requiring expertise across multiple organizations and specialties.
 
 
 You will focus on Googler experiences, provide timely responses, share knowledge and experiences with fellow team members, and balance individual needs with our philosophy, principles, and available resources.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Collaborate across organizational boundaries, and navigate the People Operations (POps) ecosystem to influence people priorities and solutions in service of the business, product, or market.
 </li>
 <li>
 Drive operational excellence across the organization to improve processes, operations, and service delivery, and influence forward thinking interventions, process and product improvements that enable a better Googler Experience.
 </li>
 <li>
 Act as a HR advisor, mentor, and strategic partner to Googlers, Managers, and Leaders, and manage risk mitigation and de-escalating/resolving HR matters.
 </li>
 <li>
 Provide timely and HR guidance, managing client, business, and company needs against risks, to solve complex HR problems, build relationships, and increase Manager, and Leader capability.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

People Consultant

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