marketing team leader

mg workshop team leader

sales team leader

technical product owner

operations team leader

Alorica

<div>
 <p>
  <strong>
   Job Summary:
  </strong>
 </p>
 <p>
  As a
  <strong>
   Team Lead &ndash; Operations
  </strong>
  at
  <strong>
   Alorica
  </strong>
  , you will be responsible for supervising, coaching, and guiding a team of customer service representatives or agents to ensure operational excellence and outstanding customer experiences. This role serves as a key liaison between front-line agents and management, ensuring that team performance meets or exceeds client and company expectations in service delivery, KPIs, and compliance.
 </p>
 <p>
  You will play a critical role in mentoring agents, managing escalations, driving performance metrics, and fostering a culture of accountability, growth, and excellence.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <p>
  <strong>
   Team Leadership &amp; Supervision
  </strong>
 </p>
 <ul>
  <li>
   Lead a team of agents to meet daily, weekly, and monthly performance targets.
  </li>
  <li>
   Monitor and manage individual and team KPIs (e.g., AHT, CSAT, FCR, adherence).
  </li>
  <li>
   Conduct regular team meetings, coaching sessions, and performance reviews.
  </li>
  <li>
   Provide real-time feedback and support to improve agent effectiveness.
  </li>
 </ul>
 <p>
  <strong>
   Performance Management
  </strong>
 </p>
 <ul>
  <li>
   Track agent performance against established metrics and implement action plans for underperformance.
  </li>
  <li>
   Support new hire onboarding and continuous training initiatives.
  </li>
  <li>
   Recommend recognition and reward initiatives for high-performing agents.
  </li>
  <li>
   Collaborate with QA and Training teams to address skill or knowledge gaps.
  </li>
 </ul>
 <p>
  <strong>
   Operational Excellence
  </strong>
 </p>
 <ul>
  <li>
   Ensure adherence to operational protocols, client requirements, and company policies.
  </li>
  <li>
   Handle escalated customer issues with professionalism and efficiency.
  </li>
  <li>
   Analyze performance data and generate reports to inform decisions and drive improvements.
  </li>
  <li>
   Assist Operations Manager with staffing, shift scheduling, and resource planning.
  </li>
 </ul>
 <p>
  <strong>
   Client &amp; Internal Communication
  </strong>
 </p>
 <ul>
  <li>
   Support implementation of client directives and operational strategies.
  </li>
  <li>
   Participate in calibration sessions and business reviews as required.
  </li>
  <li>
   Act as a point of contact for process changes, updates, and escalations.
  </li>
 </ul>
 <p>
  <strong>
   Compliance &amp; Quality
  </strong>
 </p>
 <ul>
  <li>
   Maintain compliance with Alorica&rsquo;s quality, data security, and regulatory standards.
  </li>
  <li>
   Ensure accurate documentation and proper case handling in CRM or client tools.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications:
  </strong>
 </p>
 <p>
  <strong>
   Education &amp; Experience
  </strong>
 </p>
 <ul>
  <li>
   High school diploma or equivalent required; college degree preferred.
  </li>
  <li>
   Previous experience in call center operations; at least 1 year in a lead or supervisory role.
  </li>
  <li>
   Previous experience in BPO/outsourcing industry strongly preferred.
  </li>
 </ul>
 <p>
  <strong>
   Skills &amp; Competencies
  </strong>
 </p>
 <ul>
  <li>
   Strong leadership and team management skills.
  </li>
  <li>
   Excellent communication, coaching, and conflict-resolution abilities.
  </li>
  <li>
   Solid understanding of contact center KPIs and operational levers.
  </li>
  <li>
   Proficiency with CRM platforms and workforce management tools.
  </li>
  <li>
   Analytical thinking and problem-solving skills.
  </li>
  <li>
   Flexible, adaptable, and capable of working in a fast-paced environment.
  </li>
 </ul>
 <p>
 </p>
</div>


Operations Team Leader

Options outsourcing

<p><b>Position Overview:</b></p><p>The <b>Customer Service Manager</b> will oversee daily operations of our call center, manage a team of customer service representatives, and implement strategies to improve customer satisfaction, efficiency, and performance. The ideal candidate is a strong communicator, analytical thinker, and inspirational leader with experience in fast-paced customer service environments.</p><p><b>Key Responsibilities :</b></p><ul><li>Lead, coach, and develop a team of customer service representatives to meet and exceed KPIs and service standards.</li><li>Monitor daily operations and call center metrics to identify opportunities for improvement.</li><li>Handle escalated customer inquiries with professionalism and efficiency.</li><li>Collaborate with other departments to streamline communication and enhance customer experience.</li><li>Conduct performance reviews, provide ongoing feedback, and support career development.</li><li>Develop and implement training programs and operational procedures.</li><li>Prepare and present reports on service performance, trends, and team productivity.</li></ul><p>Job Type: Full-time</p><p>Pay: From E&pound;28,000.00 per month</p>

Customer service manager

Euronet Worldwide

<div><p>Euronet EFT is seeking to employ a detail-oriented <b>Accountant</b>, who will oversee the accounting operations, perform day-to-day and closing activities according to group&rsquo;s deadlines with full ownership of the tasks and in compliance with the group&rsquo;s policies and procedures.</p><p>
The successful candidate will be based in our offices in Sheikh Zayed, Giza, Egypt and will be reporting to the Chief Accountant<b>.</b></p><p>
For more information regarding Euronet, please visit:</p><p>
Euronet &ndash; Market-leader in ATM Solutions across Europe</p><p>
Are you ready to join a global leader in payments processing and cross-border transactions?</p><p>
Then this is your opportunity with us!</p><p><b>
KEY RESPONSIBILITIES:</b></p><ul>
<li>
Manage daily accounting operations and perform accounting tasks for group&rsquo;s entities.</li>
<li>Prepare financial statements, reconciliations, reports and ensure timely data entry.</li>
<li>Calculate and post taxes, GL journals and accruals, assist in month-end and year-end closing processes.</li>
<li>Handle accounts payable, receivable, and general ledger entries.
</li><li>Support internal and external audits, providing necessary documentation.
</li></ul><p><b>Requirements</b></p><p><b>
GENERAL REQUIREMENTS:</b></p><ul>
<li>
University degree, preferably in Finance/Accounting or a related field.</li>
<li>Up to 3 years of relevant working experience, preferably in a multinational and/or financial services company.</li>
<li>Familiarity with IFRS knowledge, knowledge on US GAAP will be considered as a plus.</li>
<li>Proficiency in MS Excel.</li>
<li>Fluency in English, both verbal and written.</li>
<li>Must have a legal right to work in Egypt without the need for visa sponsorship.</li>
</ul><p><b>
COMPETENCIES:</b></p><ul>
<li>
Self-driven, self-motivated, highly interested in learning and adapting to changing environments.</li>
<li>Strong planning and time management skills. Ability to manage multiple priorities in a challenging and international environment is essential.</li>
<li>Strong interpersonal skills and team player attitude.</li>
<li>Ability and readiness to work in nationally and geographically diversified teams.</li>
</ul><p><b>
Benefits</b></p><ul>
<li>
Work in a dynamic, stable, international environment.</li>
<li>Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.</li></ul></div>

Accountant

Euronet Worldwide, Inc.

<div><div><b>Hybrid</b>FINANCEFull time</div><div><div><div>
El Sheikh Zayed City, Giza Governorate, Egypt</div></div></div></div>
<br><div><h2 class="jobSectionHeader"><b>Description</b></h2><div><p>
Euronet EFT is seeking to employ a detail-oriented <b>Accountant</b>, who will oversee the accounting operations, perform day-to-day and closing activities according to group&rsquo;s deadlines with full ownership of the tasks and in compliance with the group&rsquo;s policies and procedures.</p><p>
The successful candidate will be based in our offices in Sheikh Zayed, Giza, Egypt and will be reporting to the Chief Accountant<b>.</b></p><p>
For more information regarding Euronet, please visit:</p><p><b>
Euronet &ndash; Market-leader in ATM Solutions across Europe</b></p><p>
Are you ready to join a global leader in payments processing and cross-border transactions?</p><p>
Then this is your opportunity with us!</p><p><b>
KEY RESPONSIBILITIES:</b></p><ul><li>
Manage daily accounting operations and perform accounting tasks for group&rsquo;s entities.</li><li>
Prepare financial statements, reconciliations, reports and ensure timely data entry.</li><li>
Calculate and post taxes, GL journals and accruals, assist in month-end and year-end closing processes.</li><li>
Handle accounts payable, receivable, and general ledger entries.
</li><li>Support internal and external audits, providing necessary documentation.</li></ul></div></div>
<br><div><h2 class="jobSectionHeader"><b>Requirements</b></h2><div><p><b>
GENERAL REQUIREMENTS:</b></p><ul><li>
University degree, preferably in Finance/Accounting or a related field.</li><li>
Up to 3 years of relevant working experience, preferably in a multinational and/or financial services company.</li><li>
Familiarity with IFRS knowledge, knowledge on US GAAP will be considered as a plus.</li><li>
Proficiency in MS Excel.</li><li>
Fluency in English, both verbal and written.</li><li>
Must have a legal right to work in Egypt without the need for visa sponsorship.</li></ul><p><b>
COMPETENCIES:</b></p><ul><li>
Self-driven, self-motivated, highly interested in learning and adapting to changing environments.</li><li>
Strong planning and time management skills. Ability to manage multiple priorities in a challenging and international environment is essential.</li><li>
Strong interpersonal skills and team player attitude.</li><li>
Ability and readiness to work in nationally and geographically diversified teams.</li></ul></div></div>
<br><div><h2 class="jobSectionHeader"><b>Benefits</b></h2><div><ul><li>
Work in a dynamic, stable, international environment.</li><li>
Excellent career prospects within a multinational organization with leading position in the market and ambitious expansion plans.</li></ul></div></div>

Giza Systems EG

<div><h4 class="jobSectionHeader"><b>Job Description</b></h4>
<p></p><div><p>overseeing the project running operation, planning, , and delivery, leading cross-functional teams, coordinating with stakeholders, and ensuring that project meet technical, budgetary, and timeline requirements.</p>
<ul>
<li><b>Project Leadership</b>: Lead the project ensuring alignment with business goals.</li>
<li>
<p><b>Team Management</b>: Supervise engineers, technicians, and subcontractors; assign tasks and monitor performance.</p>
</li>
<li><p><b>Stakeholder Communication</b>: Act as the primary point of contact for clients, and internal departments.</p>
</li>
<li><p><b>Budget &amp; Timeline Control</b>: Develop and manage project budgets, schedules, and resource allocation.</p>
</li>
<li><b>Risk Management</b>: Identify potential risks and implement mitigation strategies</li>
<li><b>Documentation</b>: Maintain detailed project documentation including specifications, progress reports, and final deliverables.</li>
<li>
<p><b>Progress Tracking</b>: Monitor project milestones and deliverables against the master schedule.</p>
</li>
<li><p><b>Reporting Cadence</b>: Prepare and deliver weekly and monthly progress reports to stakeholders.</p>
</li>
<li><p><b>Variance Analysis</b>: Analyze schedule deviations and recommend corrective actions.</p>
</li>
<li><p><b>Executive Summaries</b>: Provide concise status updates to senior management, highlighting key achievements, risks, and next steps.</p>
</li>
<li><b>Tool Utilization</b>: Use project management software (e.g., MS Project, Primavera, or equivalent) to generate Gantt charts, timelines, and resource plans.</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Personal Skills</b></h4>
<p></p><div><ul><li>Excellent time managment</li>
<li>Excellent planning skills</li>
<li>Excellent management skills</li>
</ul></div><p></p>
<h4 class="jobSectionHeader"><b>Technical Skills</b></h4>
<p></p><div><p>&amp;bull; Excellent team leader &amp;bull; Excellent communication and negotiation skills &amp;bull; Excellent technical report writing skills &amp;bull; Very good command of English
</p></div><p></p><h4 class="jobSectionHeader"><b>Education</b></h4>
<div><p>Engineer</p></div></div><p></p>
<br><div><h4 class="jobSectionHeader"><b>Job Details</b></h4>
<div><div>Job Location</div>
<div>6th of October, Egypt</div>
</div><div><div>Company Industry</div>
<div>Industrial Automation</div>
</div><div><div>Company Type</div>
<div>Employer (Private Sector)</div>
</div><div><div>Job Role</div>
<div>Engineering</div>
</div><div><div>Employment Type</div>
<div>Employee</div>
</div><div><div>Job Division</div>
<div>ARIA<br>
Operations</div></div></div>
<br><div><h4 class="jobSectionHeader"><b>Preferred Candidate</b></h4>
<div><div>Career Level</div>
<div>Mid Career</div>
</div><div><div>Years of Experience</div>
<div>Min: 10 Max: 15</div>
</div><div><div>Residence Location</div>
<div>Egypt</div>
</div><div><div>Nationality</div>
<div>Egypt</div>
</div><div><div>Degree</div>
<div>Bachelor's degree</div></div></div>

Project Manager

Three Tech

<div>
 <p>
  We&rsquo;re Hiring a
  <strong>
   Marketing Team Leader
  </strong>
  To Join Our Team at Three Tech
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Location:
  </strong>
  El-Haram _ Giza
 </p>
 <p>
  <strong>
   Employment Type:
  </strong>
  Full-Time _On Site
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   About Us:
  </strong>
 </p>
 <p>
  <strong>
   Three Egypt
  </strong>
  aims to bridge the gap in the mobile accessories market by offering items that are not only functional but also stylish and unique. Our product range includes phone cases, charging cables, headphones, and phone stands, all crafted with diverse designs to suit different tastes. Committed to quality and customer satisfaction,
  <strong>
   Three
  </strong>
  has built a strong reputation as a go-to destination for mobile accessories in the Middle East.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities:
  </strong>
 </p>
 <ul>
  <li>
   Develop and execute social media strategies across various platforms.
  </li>
  <li>
   Manage high-quality content Plans.
  </li>
  <li>
   Lead and manage the social media team, assigning tasks and ensuring deadlines are met.
  </li>
  <li>
   Train and mentor team members to enhance their skills and performance.
  </li>
  <li>
   Monitor analytics and generate performance reports.
  </li>
  <li>
   Stay updated with social media trends, tools, and best practices.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   What We&rsquo;re Looking For:
  </strong>
 </p>
 <ul>
  <li>
   2+ years of experience as a Marketing Team Leader.
  </li>
  <li>
   Creative mindset with a strong eye for design and detail.
  </li>
  <li>
   Proficiency in social media management tools.
  </li>
  <li>
   Knowledge of paid social media advertising is a MUST.
  </li>
 </ul>
</div>


Marketing Team Leader

Nawy Real Estate

<div><ul><li>Achieving growth and hitting sales targets by successfully managing the sales team.</li>
<li>Managing , objectives setting, coaching and performance monitoring of sales representatives.</li>
<li>Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.</li>
<li>Present sales, revenue and expenses reports and realistic forecasts to the management team.</li>
<li>Identify emerging markets and market shifts while being fully aware of new products and competition status.</li>
<li>Coach, develop and monitor the team as to achieve the sales target.</li>
<li>Analyze and track the team performance through Nawy dashboards and internal systems</li>
</ul><p><b>
Requirements</b></p><ul>
<li>
Successful previous experience as a Sales Team Leader.</li>
<li>Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization.</li>
<li>Proven ability to drive the sales process from plan to close.</li>
<li>Strong business sense and industry expertise.</li>
<li>Excellent mentoring, coaching and people management skills.</li>
</ul><ul><li>A minimum of 5 years&rsquo; experience in sales.</li>
<li>A minimum of 3 years&rsquo; experience in real estate sales.</li>
<li>Fluent in both English and Arabic.</li></ul></div>

Sales Team Leader

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214 operations team leader jobs IN Giza

Operations Team Leader

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Accountant

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Sales Team Leader