hr ops specialist

operations & vendor relations specialist Jobs in Manama Bahrain

operations & vendor relations specialist

operations vendor relations specialist

GCC ONLINE JEWELS

The Operations &amp; Vendor Relations Specialist will manage the end-to-end onboarding and ongoing support of jewelry vendors across multiple markets. This role involves daily communication with jewelers, overseeing subscriptions and renewals, coordinating with the sales team, ensuring compliance, organizing contracts and documents, and supporting marketing and partnership activities across Bahrain, Saudi Arabia, the UAE, and India.Key ResponsibilitiesVendor Onboarding &amp; Management<ul><li>Manage the full onboarding process for jewelry shops, ensuring a smooth and professional experience.</li><li>Communicate with jewelers through WhatsApp, email, and other channels.</li><li>Follow up with inactive vendors and ensure timely renewals and subscription payments.</li><li>Assist vendors with product uploads, profile setup, and platform usage.</li><li>Maintain organized vendor files, contracts, NDAs, and agreements with support from the company lawyer.</li><li>Monitor vendor activity, share updates, and communicate offers or platform changes.</li><li>Build and maintain partnerships with jewelry shops in Bahrain, Saudi Arabia, UAE, and India.</li></ul>Operations &amp; Compliance<ul><li>Ensure company processes follow Bahrain e-commerce rules and relevant regulations in other regions.</li><li>Keep all company folders, documents, and operational files organized and up to date.</li><li>Track payments received and manage billing-related follow-ups.</li><li>Maintain monthly operational spreadsheets, reports, and subscription records.</li></ul>Sales Support<ul><li>Support and monitor part-time salespeople.</li><li>Communicate with the sales team daily and ensure proper follow-up on leads.</li><li>Assist with planning and coordinating sales activities.</li></ul>Customer &amp; Vendor Support<ul><li>Respond promptly to inquiries from both customers and vendors.</li><li>Resolve issues, provide guidance, and escalate critical concerns when necessary.</li></ul>Marketing &amp; Growth<ul><li>Plan and execute simple monthly marketing campaigns.</li><li>Assist with social media posting and engagement.</li><li>Contribute to growing monthly vendor subscriptions and platform usage.</li></ul>Job Type: Full-time

Operations & Vendor Relations Specialist

VGA Holdings

The HR &amp; Admin Officer/Manager is responsible for managing end-to-end human resources functions and ensuring smooth administrative operations within the academy. The role supports the institution&rsquo;s academic mission by ensuring effective recruitment, staff welfare, compliance, operational efficiency, and a positive working environment.KEY RESPONSIBILITIESHuman Resources ManagementRecruitment &amp; Staffing<ul><li>Identify staffing needs in coordination with academic and non-academic departments.</li><li>Prepare job descriptions, post job ads, screen resumes, conduct interviews, and onboard new employees.</li><li>Ensure timely hiring of teachers, trainers, administrative staff, and support staff.</li><li>Coordinate with accounts for salary processing, attendance inputs, increments, and deductions.</li><li>Manage reimbursements, leaves, overtime, and benefits administration.</li></ul>Onboarding &amp; Orientation<ul><li>Conduct induction programs for new hires.</li><li>Prepare joining formalities, documentation, ID cards, and employee files.</li></ul>Performance Management<ul><li>Support planning and implementation of KPIs and annual performance appraisals.</li><li>Track attendance, punctuality, performance issues, and disciplinary actions.</li><li>Facilitate employee feedback and development programs.</li></ul>Employee Relations<ul><li>Maintain a positive work culture through communication, conflict resolution, and engagement activities.</li><li>Address employee queries, complaints, and grievances professionally.</li><li>Plan staff welfare initiatives, training, and team-building activities.</li></ul>HR Compliance &amp; Policies<ul><li>Develop, update, and implement HR policies, code of conduct, and SOPs.</li><li>Ensure compliance with labor laws, contracts, and statutory requirements.</li><li>Maintain the employee attendance system and leave management.</li></ul>Administration Management General Administration<ul><li>Oversee day-to-day administrative operations of the academy.</li><li>Manage office supplies, inventory, procurement, and vendor coordination.</li><li>Ensure maintenance of facilities, classrooms, equipment, and cleanliness.</li></ul>Academic Support Administration<ul><li>Assist in scheduling classes, examinations, and events.</li><li>Coordinate with teachers, parents, students, and departments for operational needs.</li><li>Support admission processes, student records, and documentation when required.</li></ul>Documentation &amp; Record Keeping<ul><li>Maintain confidential HR and administrative records, contracts, and reports.</li><li>Prepare monthly reports for management&mdash;HR metrics, attendance, recruitment, training, etc.</li></ul>Safety, Compliance &amp; Legal<ul><li>Ensure adherence to health &amp; safety guidelines within the campus.</li><li>Manage insurance, EHS compliance, and security protocols.</li></ul>SKILLS &amp; QUALIFICATIONSEducation<ul><li>Bachelor&rsquo;s degree in HR, Business Administration, Management, or related field.</li><li>MBA/PGDM in HR preferred.</li></ul>Experience<ul><li>2&ndash;3 years of HR &amp; admin experience, preferably in an educational institution or service industry.</li></ul>Key Skills<ul><li>Strong communication and interpersonal skills.</li><li>Knowledge of HR laws, policies, and HRMS systems.</li><li>Administrative management and problem-solving ability.</li><li>Multi-tasking, organization, and attention to detail.</li><li>Proficiency in MS Office, Google Workspace, and record-keeping</li></ul>Must be able to join immediately***If interested, you can share your CV via email info@vgaholdings.com or via WhatsApp +973 66621566 (NO CALLS)Job Types: Full-time, Permanent

HR & ADMIN (BAHRAINI - FEMALE)

Braxtone Group

<div>
 
 Main Purpose Of The Job
 
 
 
 The Network Officer is responsible for the strategic development, optimization, and management of the company's service provider network. This role involves identifying potential new service providers, maintaining high-quality partnerships, ensuring compliance with contractual obligations, and enhancing customer satisfaction through effective network management. The Network Manager will leverage data-driven insights to improve network performance, reduce costs, and support business growth.
 
 
 
 Key Responsibilities
 
 
 
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 1. Network Expansion and Optimization:
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 Identify potential new service providers and assess their capabilities.
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 Develop strategic partnerships with high-quality providers to enhance service coverage.
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 Optimize the existing provider network to reduce service costs and improve efficiency.
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 Implement tiered provider systems to prioritize high-performing service providers.
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 2. Performance Management:
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 Set and track KPIs for service providers, including response times, service quality, and customer satisfaction.
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 Implement a regular feedback mechanism to improve provider performance.
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 Create and maintain a performance dashboard for real-time tracking of network efficiency.
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 Conduct quarterly performance reviews and recommend corrective actions for underperforming providers.
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 Conduct mystery shopper assessments to evaluate service provider performance.
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 3. Risk Management and Compliance:
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 Develop and enforce compliance guidelines for all network partners.
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 Conduct risk assessments to identify potential operational challenges and mitigate them proactively.
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 Ensure all providers adhere to contractual obligations and service level agreements (SLAs).
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 4. Relationship Building and Retention:
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 Build strong, long-term relationships with key service providers.
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 Organize regular training sessions and workshops to align providers with company goals.
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 Implement a rewards or recognition program for top-performing partners.
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 5. Cost Control and Efficiency:
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 Negotiate favorable pricing and terms with service providers.
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 Identify cost-saving opportunities without compromising service quality.
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 Use data analytics to reduce unnecessary expenses and optimize resource allocation.
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 6. Technology and Digital Transformation:
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 Use CRM and data analysis tools to improve decision-making and streamline provider management.
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 Explore automation opportunities to reduce manual effort and enhance data accuracy.
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 7. Customer Experience Enhancement:
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 Work closely with the customer service team to ensure seamless service delivery.
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 Use customer feedback to refine provider selection and performance metrics.
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 Implement quick resolution protocols for critical issues to improve customer satisfaction.
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 8. Data-Driven Decision Making:
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 Leverage data analytics to identify trends, predict demand, and optimize network performance.
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 Provide strategic insights to the Operations Manager to support business growth.
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 Prepare monthly and quarterly reports on network performance for senior management.
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 9. Crisis Management:
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 Develop contingency plans for service disruptions or provider failures.
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 Ensure rapid response and recovery in case of emergencies.
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 Regularly review and update risk management protocols.
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 10. Market Intelligence:
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 Monitor industry trends and competitor strategies to stay ahead in the market.
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 Identify new technologies and processes that can enhance service quality and efficiency.
 
 
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 Essential Qualification Required (education/ Experience/ Skills)
 
 
 
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 Bachelor&rsquo;s degree in business administration, operations management, or related field.
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 Proven experience in network management, vendor relations, or operations.
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 Strong negotiation, communication, and analytical skills.
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 Knowledge of CRM systems and data analysis tools preferred.
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 Ability to work independently and as part of a team.
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 Strong problem-solving skills and attention to detail.
 
 
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 </ul>
 
 Typical Working Conditions
 
 
 
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 Normal Working Hours 40 hours a week
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 Working Timing: 8:00 AM &ndash;4:00 PM
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 Work may require occasional weekend and/or evening work
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</div>

Network Officer (Bahrain Based)

talabat

<div>
 When you think of food delivery in the MENA region, talabat is likely the first name that comes to mind. Established in Kuwait in 2004, we have rapidly expanded to become a leading player in the region. Today, we proudly facilitate the delivery of hundreds of millions of orders annually, ranging from food to groceries and other essential products, across countries with a dedicated team of 3K+ employees
 
 
 Our vast network includes partnerships with more than 27K+ brands and nearly 50K branches. Notably, our innovative Quick Commerce platform, talabat Mart (tMart), revolutionizes grocery delivery, ensuring essentials reach our customers within just 30 minutes
 
 
 At talabat, we are committed to fostering a sustainable ecosystem that benefits our customers, partners, team members, riders, and the communities we serve. Our #techforgood initiative exemplifies this commitment by enabling customers to effortlessly contribute to vital causes. Since launching in 2020, this program has facilitated the donation of over one million meals and contributed more than $1.5 million to charitable causes, enhancing food security and supporting well-being in the region
 
 
 As a proud member of the Delivery Hero family, a global leader in online food delivery and q-commerce, talabat continues to innovate and lead in delivering excellence and convenience to our customers&rsquo; doorsteps
 
 
 
 Job Description
 
 
 
 As a Sr. Specialist People Operations at Talabat, you&rsquo;ll be at the heart of driving people strategies that enable business success.
 
 
 Acting as the vital link between our business teams and Centers of Excellence (CoEs), you'll bring a full-circle HR experience to the table&mdash;from partnering and performance to rewards and compliance.
 
 
 You'll lead employee experience initiatives, manage high-impact projects, and help drive transformation across the organization.
 
 
 If you thrive in fast-paced environments and are passionate about building a strong, people-first culture, this role is for you.
 
 
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 360&deg; HR Delivery: Provide end-to-end HR support across talent management, total rewards, performance, and local labor law compliance.
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 Be the Bridge: Act as the main connection point between business leaders and our Centers of Excellence (CoEs), translating business needs into actionable people strategies.
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 Enhance the Employee Experience: Champion initiatives that foster engagement, recognition, and wellbeing across teams and functions.
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 Project Management: Lead and deliver complex, cross-functional people projects&mdash;ranging from office expansions and restructuring to policy standardization and HRIS rollouts.
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 Enable Change: Support organizational transformation by driving change management programs and coaching leaders through business pivots and restructuring.
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 Compliance &amp; Governance: Ensure adherence to Bahrain labor law and regulatory frameworks, including contracts, visa processes, terminations, and dispute resolution.
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 HR Reporting &amp; Analytics: Leverage data to track people metrics, monitor attrition trends, support MPP (manpower planning), and deliver insights to leadership.
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 Employee Relations: Act as a trusted advisor and escalation point for sensitive employee matters, ensuring a fair and consistent approach to conflict resolution.
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 Drive Localization &amp; Diversity Initiatives: Support nationalization efforts (e.g., Tamkeen programs) and lead diversity and inclusion projects aligned with business priorities.
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 Policy &amp; Process Improvements: Continuously review and enhance HR policies and SOPs to improve efficiency and employee experience.
 
 
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 Qualifications
 
 
 
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 4&ndash;6 years of experience in HR operations, business partnering, or a related function.
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 Strong grasp of HR fundamentals including compensation, employment law, employee engagement, and performance.
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 Demonstrated ability to lead projects and change initiatives end-to-end.
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 Strategic thinker with a hands-on, can-do attitude.
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 Strong communication and stakeholder management skills.
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 Comfortable in fast-paced, high-growth environments with constant evolution.
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 Native Arabic Speaker
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 </ul>
</div>

Sr. Specialist People Operations

OurShopee.com

We are looking for a dynamic E-Commerce Executive to manage marketplace operations, onboard new vendors, and support warehouse coordination. The ideal candidate has strong communication skills, hands-on field experience, and a solid understanding of e-commerce workflows in the GCC.Key Responsibilities<ul><li>Source, approach, and onboard new vendors; conduct field visits and make outreach calls.</li></ul><ul><li>Manage daily e-commerce operations: product uploads, pricing, inventory checks, order flow, and SLA compliance.</li></ul><ul><li>Coordinate with warehouse teams for stock accuracy, order dispatch, and returns.</li></ul><ul><li>Monitor marketplace performance, resolve operational issues, and support promotional activities.</li></ul><ul><li>Maintain strong vendor relationships and ensure smooth onboarding documentation and activation.</li></ul>Requirements<ul><li>1&ndash;2+ years of e-commerce experience in the GCC (mandatory).</li></ul><ul><li>Experience in vendor onboarding, marketplace operations, or field sales.</li></ul><ul><li>Strong communication, coordination, and analytical skills.</li></ul><ul><li>Ability to work independently, manage multiple tasks, and meet deadlines.</li></ul>Apply now Submit your CV to sanjana.tapadar@ourshopee.comJob Type: Full-time

E-Commerce Executive ( 50% Operations & 50% Businesses Development )

Zain Bahrain

<div>
 
 About The Role
 
 
 
 The role will lead the planning, deployment, operations, and optimization of the radio and transmission networks to ensure high-quality, reliable, and cost-efficient services. The role requires deep expertise in mobile and fixed access technologies, combined with strong operational governance, vendor management, regulatory compliance, commercial awareness, and a strategic view of the evolving telecom landscape to deliver on network performance and business objectives.
 
 
 
 Main Responsibilities &amp; Duties
 
 
 
 Radio Network Planning &amp; Optimization
 
 
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 Lead end-to-end radio network design, capacity planning, and coverage expansion.
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 Oversee optimization activities to ensure quality of service (QoS), capacity utilization, and customer experience targets are achieved.
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 Monitor and analyze KPIs, troubleshoot performance issues, and recommend enhancements.
 
 
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 </ul>
 Transmission Network Management
 
 
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 Manage and optimize transmission infrastructure, including microwave, fiber, and leased lines.
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 Ensure sufficient transmission capacity to support network growth and service quality requirements.
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 Oversee planning, deployment, and maintenance of backbone, backhaul, and last-mile transmission networks.
 
 
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 </ul>
 Operations, SLAs &amp; KPIs
 
 
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 Oversee day-to-day operations of radio and transmission domains to ensure network stability, availability, and reliability.
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 Define, monitor, and govern SLAs and KPIs related to service performance, incident response, and fault resolution.
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 Ensure adherence to operational processes, preventive maintenance schedules, and escalation procedures.
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 Drive continuous service improvement through root cause analysis, operational audits, and corrective action plans.
 
 
 </li>
 </ul>
 Vendor Management &amp; Governance of Managed Services
 
 
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 Manage relationships with equipment vendors and managed services partners to ensure contractual commitments are achieved.
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 Govern partner performance by monitoring SLAs, KPIs, and operational deliverables.
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 Conduct regular vendor performance reviews, enforce compliance, and drive accountability.
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 Ensure cost efficiency and service quality through effective vendor governance and contract management.
 
 
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 </ul>
 Regulatory Compliance &amp; Governance
 
 
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 Ensure full compliance with national telecom regulatory requirements, standards, and licensing conditions.
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 Maintain up-to-date knowledge of regulatory guidelines impacting spectrum, transmission, and network operations.
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 Prepare and submit required reports, audits, and documentation to regulatory authorities.
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 Collaborate with internal teams and external regulators during audits, inspections, and compliance checks.
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 Ensure all network activities (planning, deployment, operations) are aligned with legal and regulatory frameworks.
 
 
 </li>
 </ul>
 Commercial Awareness &amp; Cost Efficiency
 
 
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 Align network investment and operational decisions with overall business strategy and financial objectives.
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 Evaluate network expansion, vendor proposals, and technology upgrades with a focus on ROI, cost optimization, and value creation.
 </li>
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 Support budgeting, forecasting, and CAPEX/OPEX management for radio and transmission domains.
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 Provide insights on market trends and competitor benchmarks to support strategic decision-making.
 
 
 </li>
 </ul>
 Strategic Telecom Landscape Overview
 
 
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 Maintain a strategic understanding of global and regional telecom trends, including spectrum evolution, 5G/6G readiness, and fiber expansion.
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 Anticipate market developments and regulatory shifts and align network strategies to support long-term business growth.
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 Provide leadership with insights on how emerging technologies, customer demands, and competitive dynamics will impact radio and transmission domains.
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 Contribute to corporate strategy by ensuring the network is prepared for future digital services, convergence, and new revenue streams.
 
 
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 </ul>
 Technology &amp; Innovation
 
 
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 Stay up to date with advancements in mobile (2G/3G/4G/5G) and fixed broadband technologies.
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 Recommend adoption of new solutions to enhance network efficiency and readiness for future services.
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 Support network modernization initiatives, including IP migration and transport transformation.
 
 
 </li>
 </ul>
 Leadership &amp; Coordination
 
 
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 Lead and mentor a team of engineers, ensuring knowledge transfer and professional development.
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 Coordinate with vendors, contractors, and internal stakeholders to deliver projects on time and within budget.
 </li>
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 Ensure compliance with regulatory, quality, and safety standards in network deployment and operations.
 
 
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 </ul>
 What We Need From You
 
 
 Proven experience with transmission mediums such as microwave, fiber optics, and IP-based transport.
 
 
 <ul>
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 Education
 </li>
 <ul>
 <li>
 Bachelor&rsquo;s degree in Telecommunications, Electrical/Electronic Engineering, or related field (Master&rsquo;s degree preferred).
 </li>
 </ul>
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 Experience
 </li>
 <ul>
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 Minimum 8 years of experience in radio network planning, optimization, operations, and transmission management.
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 </ul>
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 Skills and Knowledge
 </li>
 <ul>
 <li>
 Strong understanding of mobile technologies (2G, 3G, 4G, 5G) and fixed broadband solutions.
 
 </li>
 </ul>
 </ul>
 Demonstrated expertise in vendor management, managed services governance, regulatory compliance, and commercial awareness.
 
 
 Excellent analytical, troubleshooting, and problem-solving skills.
 
 
 Strong leadership, project management, and stakeholder management experience.
 
 
 Radio frequency planning &amp; optimization tools knowledge.
 
 
 Transmission network design and capacity planning.
 
 
 SLA/KPI definition, monitoring, and governance.
 
 
 Vendor governance and contract management.
 
 
 Telecom regulations, spectrum management, and compliance frameworks.
 
 
 Strong commercial acumen with ability to evaluate ROI and cost efficiency.
 
 
 Strategic view of the telecom landscape, technology evolution, and market dynamics.
 
 
 Strong communication and leadership skills.
 
 
 Ability to balance strategic thinking with operational execution.
 
 
 Equal Employment Opportunity Statement
 
 
 We are an equal opportunity employer and welcome applications from individuals of all backgrounds, including persons with disabilities and those who may require reasonable accommodations to perform their duties. We are committed to maintaining an inclusive workplace and to ensuring that all employees are supported to succeed.
 
 
 
 About Application Process
 
 
 
 If you meet the criteria and you are enthusiastic about the role, we would welcome your application. To complete the application you would need the following document(s):
 
 
 <ul>
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 Resume/CV
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 Passport-size photograph
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 Highest Education Qualification
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 </ul>
</div>

ZAIN1987 - Manager – Access Network (Radio and Transmission)

Explore 389+ Operations vendor relations specialist in Manama Bahrain this December. Find roles across top companies and apply now to boost your career.

389 operations vendor relations specialist jobs IN Manama Bahrain

Operations & Vendor Relations Specialist

HR & ADMIN (BAHRAINI - FEMALE)

Network Officer (Bahrain Based)

Sr. Specialist People Operations

E-Commerce Executive ( 50% Operations & 50% Businesses Development )

ZAIN1987 - Manager – Access Network (Radio and Transmission)

ZAIN1987 - Manager – Access Network (Radio and Transmission)