order management executive

The Betel Leaf

Job Summary:We are seeking a highly organized and proactive Supply Chain and Order Management Executive to oversee and optimize the end-to-end supply chain and order fulfillment process. This role is critical in ensuring timely procurement, inventory accuracy, order processing, and delivery efficiency to meet customer expectations and support business growth.Key Responsibilities:Order Management:<ul><li>Manage the end-to-end order lifecycle from order receipt to delivery.</li><li>Coordinate with sales, warehouse, logistics, and finance teams to ensure timely and accurate order processing.</li><li>Monitor order status and resolve any issues related to delays, shortages, or discrepancies.</li><li>Maintain customer satisfaction through clear communication and service excellence.</li></ul>Supply Chain Coordination:<ul><li>Plan and manage procurement schedules based on inventory levels and sales forecasts.</li><li>Liaise with suppliers to ensure timely and cost-effective procurement of materials.</li><li>Track and optimize inbound and outbound logistics to reduce lead times and costs.</li><li>Monitor vendor performance and maintain strong supplier relationships.</li></ul>Inventory &amp; Warehouse Management:<ul><li>Ensure accurate and real-time inventory records across warehouses.</li><li>Coordinate with warehouse teams for timely dispatches and stock replenishments.</li><li>Identify and address inventory discrepancies, stockouts, or overstock issues.</li></ul>Reporting &amp; Analysis:<ul><li>Prepare regular reports on order fulfillment, inventory health, logistics costs, and supplier performance.</li><li>Analyze data to identify inefficiencies or areas for improvement in the supply chain process.</li></ul>Compliance &amp; Documentation:<ul><li>Ensure compliance with internal policies and external regulations (e.g., FSSAI, GST, etc.).</li><li>Maintain accurate documentation for purchase orders, invoices, shipping, and returns.</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Operations, or related field.</li><li>3&ndash;4 years of relevant experience in supply chain, logistics, or order management.</li><li>Proficiency in ERP systems and MS Excel; experience with tools like Zoho, SAP, or Oracle is a plus.</li><li>Strong organizational and problem-solving skills.</li><li>Excellent communication and coordination abilities.</li><li>Ability to work in a fast-paced, high-growth environment with attention to detail.</li></ul>Preferred Qualifications:<ul><li>Prior experience in FMCG, food &amp; beverage, or D2C sectors.</li><li>Exposure to working with quick commerce or e-commerce platforms.</li><li>Understanding of import/export logistics and documentation (for export-facing roles).</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: &#8377;10,052.92 - &#8377;61,612.94 per monthWork Location: In person

Supply Chain Manager

Medikon India

Job Title - Executive-OperationsReporting to - ManagerJob Location /Base Location - DelhiEducation level - Bachelor&rsquo;sExp Required - Min 3 years of experience.Preferred Industry - Pharmaceutical / HealthcareLanguage Known - Local Language &amp; EnglishOthers&middot; Excellent organizational and communication skills.&middot; Strong understanding of order management, supply chain, and compliance in pharma.&middot; Technical Skills- MS Office, SAP/ERP knowledge.Roles and Responsibilities -<ul><li>Manage order placements and ensure timely order executions.</li><li>Follow uppayments with respective companies</li><li>Collaborate with the sales team to ensure smooth order-to-cash operations.</li><li>Coordinate dispatch activities, prepare dispatch documents, and share docket details with sales.</li><li>Prepare and manage a dedicated folder system for record-keeping.</li><li>Support management with timely reports and updates.</li><li>Ensure adherence to pharmaceutical regulatory and operational guidelines.</li></ul>Job Types: Full-time, PermanentPay: &#8377;20,000.00 - &#8377;25,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Ability to commute/relocate:<ul><li>Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Higher Secondary(12th Pass) (Required)</li></ul>Language:<ul><li>Hindi (Required)</li><li>English (Required)</li></ul>Location:<ul><li>Delhi, Delhi (Required)</li></ul>Work Location: In person

Operation Executive

Sasitrends

Job Title: Inventory and Order Account Management Executive (Fashion Jewellery)Job Description:We are a leading Fashion Jewellery brand seeking a skilled and motivated fresh graduate to join our team as an Inventory and Order Management Executive. This is a work-from-home position, ideal for candidates with up to one year of experience in inventory and order management. In this role, you will manage our end-to-end inventory and order operations, handle cost management (especially for Google Ads and Meta Ads), and ensure accurate accounting across all processes. You&rsquo;ll work closely with internal teams to ensure seamless operations and efficient budget allocation without direct customer communication. You will receive comprehensive training during the first month to equip you with all the necessary skills and knowledge to excel in this role.Responsibilities:<ul><li>Inventory Management: Track stock levels to ensure products are always available and maintain accurate records of stock movements to prevent out-of-stock situations.</li><li>Order Scheduling and Processing: Schedule orders for timely dispatch and work closely with the logistics team to ensure accurate order processing from start to finish.</li><li>Returns and Refunds Management: Oversee all return processes and maintain accurate records for returned items, coordinating with the accounts team for timely refunds as needed.</li><li>Cost Management: Track and record all advertising and operational costs, especially related to Google Ads, Meta Ads, and logistics. Ensure budgets are adhered to, and expenses are optimized.</li><li>Financial Account Monitoring: Monitor ad account balances and allocate costs effectively to prevent budget lapses, ensuring accounts are fully funded and operational.</li><li>Reporting: Generate and present comprehensive reports on inventory, order status, costs, and ad expenses, identifying trends and areas for improvement.</li><li>Budget Allocation: Work within budget guidelines for Google and Meta Ads, inventory, and logistics to maximize ROI and prevent overspending.</li><li>Collaborative Work: Coordinate closely with internal teams, including marketing, logistics, and finance, to align operations with business goals and streamline processes.</li><li>Process Improvement: Continuously assess and improve inventory and order management procedures, striving for greater accuracy, efficiency, and cost-effectiveness.</li><li>Compliance and Documentation: Ensure all processes and accounts comply with company policies and regulatory standards, maintaining detailed records for auditing purposes.</li></ul>Qualifications:<ul><li>Inventory and Order Management Skills: Knowledge of inventory tracking, order scheduling, and cost management.</li><li>E-commerce and Advertising Experience: Familiarity with e-commerce platforms, ad platforms, and cost management for Google and Meta advertising.</li><li>Analytical Skills: Ability to analyze financial and operational data and generate insightful reports for inventory, order management, and ad costs.</li><li>Attention to Detail: High attention to detail, ensuring all records are accurate, and accounts are managed effectively.</li><li>Experience: Female candidates who are fresh graduates with an interest in inventory and order management. Freshers or those with up to one year of relevant experience are encouraged to apply.</li><li>Technical Proficiency: Proficiency in tools like Google Ads Manager, Meta Ads Manager, inventory management software, and spreadsheets.</li><li>Learning Willingness: Open to learning and training to develop skills across cost management, inventory, and order operations.</li></ul>If you are a proactive individual with strong organizational skills and a passion for efficient operations in the fashion jewellery industry, we would love to hear from you. Join us and play a key role in managing our inventory, order processes, and cost allocations effectively.Salary: &#8377;12,000 to &#8377;15,000 depending on experience.Job Type: Full-time, Work from HomeSupplemental Pay: Overtime pay, Performance bonus, Yearly bonusEducation: Bachelor&rsquo;s (Required)Language: English (Preferred)Training Period: One month of comprehensive paid training will be provided to ensure you are well-equipped to excel in this role.Apply Now to join our growing team and ensure smooth operations and cost efficiency in our fashion jewellery business!Job Type: Full-timePay: &#8377;12,000.00 - &#8377;15,000.00 per monthBenefits:<ul><li>Paid time off</li><li>Work from home</li></ul>Work Location: Remote

Inventory Accountant

Pro-To-Grow

Designation: E-Commerce Operations ExecutiveResponsibilities:<ul><li>Manage online order processing, shipment tracking, and timely dispatch.</li><li>Maintain and update operational dashboards and performance reports.</li><li>Coordinate with courier/logistics partners for smooth deliveries.</li><li>Handle order issues, returns, and customer shipment queries.</li><li>Ensure accuracy in inventory and order status updates.</li></ul>Requirements:<ul><li>Graduate with 1&ndash;3 years&rsquo; experience in e-commerce or logistics operations.</li><li>Hands-on experience with platforms like Amazon, Flipkart, or similar.</li><li>Strong Excel/dashboard management skills.</li><li>Excellent coordination and communication abilities.</li><li>Preference for candidates from e-commerce or logistics companies.</li></ul>Job Type: Full-timePay: &#8377;20,000.00 - &#8377;22,000.00 per monthWork Location: In person

E-Commerce Operations Executive

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div> 
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot; Customer Operations Executive&quot; to join us in Istanbul Tuzla plant.</div><div></div><div> 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div> 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart.</div><div></div><div> 
Our Benefits &ndash; What We Offer You?</div><ul><li>
Company paid private pension enrollment</li><li>
Access to the global learning platform &ldquo;Siegwerk Learning Hub&rdquo; with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx</li><li>
Individual development planning program</li><li>
Social benefits (market gift card for religious holidays and New Year)</li><li>
Social and volunteer clubs for employees to join based on their interests</li><li>
External employee consulting ICAS, which supports you with professional and private questions</li></ul><div></div><div> 
Your Tasks &ndash; What You can expect as Customer Operations Executive?</div><ul><li>
Intercompany Order Management &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li>After-Sales Operations for Global Sales &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li>Cross-Department Communication and Coordination &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li>End-to-End Process Oversight (Order Tracking to Delivery) &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li>Supply Chain Collaboration (Production, Logistics, Planning) &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li>Issue Resolution and Invoicing Management &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li>Continuous Process Improvement with International Teams &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div> 
Your Profile &ndash; What do You bring as Customer Operations Executive?</div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div> 
Are you interested?
Should you have any further questions, please do not hesitate to contact Gizem Karakaya Acar. You can reach her via email gizem.karakaya@siegwerk.com or via LinkedIn.
To apply for this position please use Talent@SW.</div>

Customer Operations Executive

Unilever

<div>
 Job Description: Customer Service Executive
 
 
 Job Title
 
 
 Customer Service Executive
 
 
 Work Level
 
 
 1B/1C
 
 
 Department
 
 
 Customer Service Department ( Front End Supply Chain)
 
 
 Main Job Purpose
 
 
 To ensure efficiency and control of the business activities from order receipt to product delivery
 
 
 Key Accountabilities (Role and responsibilities and end results that would be expected)
 
 
 The Customer Service Executive would be responsible for below activities
 
 
 <ul>
 <li>
 Master Data management for entire portfolio listed with the customer and all DC/ Store combinations
 </li>
 <li>
 Maintaining the Mapping in system as per the customer master
 </li>
 <li>
 Managing end to end flow of merchandise on daily basis from DC to the customer's DC/Stores
 </li>
 <li>
 Performing day to day activities - Loss Tree and Root Cause Analysis of Top losses, Stock Outs, MRP issues, Mapping issues, Delisting of inactive packs, new listings etc
 </li>
 <li>
 Coordinating and Planning for daily dispatches across the Depots to Customer's DC/Stores - resolving issues on extra Appointment and PO Extensions
 </li>
 <li>
 Drive on shelf availability and support all marketing plans &amp; new launches to deliver business growth through flawless supply chain execution
 </li>
 <li>
 Liaising with Key Accounts (Sales) Team, Supply Planning Team, customer Buying &amp; Supply Chain Team
 </li>
 <li>
 Formulating Dashboards on KPIs - Fill Rate, In Stock and Inventory (DOH), monitoring the performance at Weekly and Monthly intervals, and taking timely actions to meet the deliverables
 </li>
 <li>
 Monitoring and controlling Key Promo packs for the month and timely switching to plain stock to minimize Excess Ordering
 </li>
 <li>
 Meeting customers for replenishment review , master synchronization &amp; sales forecast and feeding back the inputs in the system
 </li>
 <li>
 Anchoring the Strategic Projects as per the Joint Business Planning initiatives ( eg. VMI , Forecast accuracy , EDI etc)
 
 
 </li>
 </ul>
 Key Performance Indicators ( KPI )
 
 
 <ul>
 <li>
 Quarter Growth Plan ( QGP ) delivery
 </li>
 <li>
 Customer Case Fill On Time( CCFOT ) and On Shelf Availability ( OSA)
 </li>
 <li>
 Fair Share allocation deployment and governance
 </li>
 <li>
 Project Assigned by the Line manager
 
 
 </li>
 </ul>
 
 Essential
 
 
 
 Professional Skills:
 
 
 <ul>
 <li>
 Relevant degree
 </li>
 <li>
 Analytical Thinking
 </li>
 <li>
 Influencing &amp; problem-solving skills
 </li>
 <li>
 Stakeholder Management
 </li>
 <li>
 Excel proficiency
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 MBA degree
 
 
 </li>
 </ul>
 Experience Required: (Essential and desirable experience, including no. of years.)
 
 
 
 Essential
 
 
 
 <ul>
 <li>
 Candidate should have worked Min 1 years in Organized (Modern) Trade in the past with Customer/Supplier facing supply chain experience
 </li>
 <li>
 Other Supply Chain experience in Factories, Category Logistics or Distribution
 </li>
 <li>
 Experience in demand, and business planning
 </li>
 <li>
 Commercial acumen
 
 
 </li>
 </ul>
 
 Preferred
 
 
 
 <ul>
 <li>
 FMCG/Non FMCG experience
 
 
 </li>
 </ul>
 As per job/site requirement
 
 
 
 Reporting:
 
 
 
 The Customer Service Executive will report to the Customer Service Manager. He / She will not have any direct subordinates. He/ She will work in tandem with other functions viz. Key account team ( CD),commercial, logistics , assigned customer &amp; regional branches.
</div>

Sr. Customer Service Executive

Job Description: Customer Service Executive
 
Job Title
 Customer Service Executive
 Work Level
 1B/1C
 Department
 Customer Service Department ( Front End Supply Chain)
 
Main Job Purpose
 To ensure efficiency and control of the business activities from order receipt to product delivery
 Key Accountabilities (Role and responsibilities and end results that would be expected)
 The Customer Service Executive would be responsible for below activities
 <ul>
<li>Master Data management for entire portfolio listed with the customer and all DC/ Store combinations</li>
<li>Maintaining the Mapping in system as per the customer master</li>
<li>Managing end to end flow of merchandise on daily basis from DC to the customer's DC/Stores</li>
<li>Performing day to day activities - Loss Tree and Root Cause Analysis of Top losses, Stock Outs, MRP issues, Mapping issues, Delisting of inactive packs, new listings etc</li>
<li>Coordinating and Planning for daily dispatches across the Depots to Customer's DC/Stores - resolving issues on extra Appointment and PO Extensions</li>
<li>Drive on shelf availability and support all marketing plans & new launches to deliver business growth through flawless supply chain execution</li>
<li>Liaising with Key Accounts (Sales) Team, Supply Planning Team, customer Buying & Supply Chain Team</li>
<li>Formulating Dashboards on KPIs - Fill Rate, In Stock and Inventory (DOH), monitoring the performance at Weekly and Monthly intervals, and taking timely actions to meet the deliverables</li>
<li>Monitoring and controlling Key Promo packs for the month and timely switching to plain stock to minimize Excess Ordering</li>
<li>Meeting customers for replenishment review , master synchronization & sales forecast and feeding back the inputs in the system</li>
<li>Anchoring the Strategic Projects as per the Joint Business Planning initiatives ( eg. VMI , Forecast accuracy , EDI etc)</li>
</ul>
Key Performance Indicators ( KPI )
 <ul>
<li>Quarter Growth Plan ( QGP ) delivery</li>
<li>Customer Case Fill On Time( CCFOT ) and On Shelf Availability ( OSA)</li>
<li>Fair Share allocation deployment and governance</li>
<li>Project Assigned by the Line manager</li>
</ul>
Professional Skills: 
ESSENTIAL
 <ul>
<li>Relevant degree</li>
<li>Analytical Thinking</li>
<li>Influencing & problem-solving skills</li>
<li>Stakeholder Management</li>
<li>Excel proficiency</li>
</ul>
PREFERRED
 <ul>
<li>MBA degree</li>
</ul>
Experience Required: (Essential and desirable experience, including no. of years.)
 ESSENTIAL
 <ul>
<li>Candidate should have worked Min 1 years in Organized (Modern) Trade in the past with Customer/Supplier facing supply chain experience</li>
<li>Other Supply Chain experience in Factories, Category Logistics or Distribution</li>
<li>Experience in demand, and business planning</li>
<li>Commercial acumen</li>
</ul>
PREFERRED
 <ul>
<li>FMCG/Non FMCG experience</li>
</ul>
As per job/site requirement
 
Reporting: 
The Customer Service Executive will report to the Customer Service Manager. He / She will not have any direct subordinates. He/ She will work in tandem with other functions viz. Key account team ( CD),commercial, logistics , assigned customer & regional branches.

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