order management executive

Ecommify Media

Job Title: Order Management &amp; Logistics ExecutiveLocation: Gwalior M.P Department: OperationsJob Summary:Responsible for booking and managing customer orders, allocating shipping partners, and coordinating with the warehouse to ensure smooth order processing and dispatch.Key Responsibilities:<ul><li>Book and allocate orders based on shipping rules, SKUs, and weights.</li><li>Track out-of-stock, on-hold, and cancelled orders.</li><li>Coordinate with the warehouse for stock issues and stuck orders.</li><li>Maintain and update Order Management Systems (OMS/WMS).</li><li>Prepare and share reports using Excel.</li></ul>Requirements:<ul><li>Experience with OMS/WMS tools like Unicommerce, Increff, Zoho, SAP, Easycom, etc.</li><li>Strong Excel skills (reporting &amp; analysis).</li><li>1&ndash;3 years of experience in order management, logistics, or warehouse operations.</li><li>Good communication and coordination skills.</li></ul>Job Type: Full-timePay: &#8377;15,000.00 - &#8377;30,000.00 per monthWork Location: In person

Order management & Logistics Executive

Black Tulip Flowers

The job is for a female ecommerce executive.Must have worked with online/ecommerce companies.Job Purpose:<ul><li>Online Operations &ndash; To ensure website is functioning properly, listing products on the website, managing inventories, processing orders received through website, email, whatsapp, social media platforms, process online payments, and order fulfilment. Solve customers&rsquo; issues related to orders, pick-up, delivery, and quality. Ensure smooth operations in coordination with other teams.</li><li>Reporting &ndash; Analyse sales data and market trends to identify growth opportunities.</li><li>Order Management</li><li>Answer &quot;incoming or make outgoing calls and provide chat support&quot; about product availability, quality, order status, and delivery status.</li><li>Process orders received through online channel.</li><li>Build constructive dialogues with customers and propose alternate product choices in the event of the non-availability of requested products.</li><li>Maintain the accuracy of all data and verify the same for all customer services.</li></ul>Job Types: Full-time, PermanentPay: AED3,000.00 - AED3,500.00 per monthApplication Question(s):<ul><li>What is your visa status?</li></ul>Experience:<ul><li>Online Order Management: 2 years (Required)</li></ul>Language:<ul><li>Tagalog (Required)</li></ul>

Ecommerce Executive - Tagalog

SIEGWERK

<div><div>Why Siegwerk?</div><div></div><div> 
Siegwerk is one of the world&rsquo;s leading suppliers of Printing Inks and sustainable packaging solutions. Right now, we are looking for a &quot; Customer Operations Executive&quot; to join us in Istanbul Tuzla plant.</div><div></div><div> 
This is an outstanding opportunity to make your mark with a genuine global leader in its field. We can offer you significant flexibility and support in a company focused on making a positive impact on the world. Siegwerk is poised to disrupt the global packaging industry; changing the way packaging is produced and consumed for the benefit of us all. At Siegwerk, you will have everything you need to help make that change.</div><div></div><div> 
Join us, let&rsquo;s Do it. With Heart. Join us, let&rsquo;s Do it. With Heart.</div><div></div><div> 
Our Benefits &ndash; What We Offer You?</div><ul><li>
Company paid private pension enrollment</li><li>
Access to the global learning platform &ldquo;Siegwerk Learning Hub&rdquo; with more than 20,000 online learning modules accessible worldwide as well as online language training with Speexx</li><li>
Individual development planning program</li><li>
Social benefits (market gift card for religious holidays and New Year)</li><li>
Social and volunteer clubs for employees to join based on their interests</li><li>
External employee consulting ICAS, which supports you with professional and private questions</li></ul><div></div><div> 
Your Tasks &ndash; What You can expect as Customer Operations Executive?</div><ul><li>
Intercompany Order Management &ndash; Manage and coordinate intercompany orders across global sites to ensure smooth operations.
</li><li>After-Sales Operations for Global Sales &ndash; Handle all aspects of after-sales processes for international sales, meeting service level targets.
</li><li>Cross-Department Communication and Coordination &ndash; Facilitate effective communication between SW Turkey departments and global business units.
</li><li>End-to-End Process Oversight (Order Tracking to Delivery) &ndash; Monitor and manage the entire workflow from order tracking to delivery and invoicing.
</li><li>Supply Chain Collaboration (Production, Logistics, Planning) &ndash; Establish proactive communication with supply chain teams to ensure timely execution.
</li><li>Issue Resolution and Invoicing Management &ndash; Address disruptions in the process and manage invoicing activities efficiently.
</li><li>Continuous Process Improvement with International Teams &ndash; Work with overseas colleagues to identify and implement process enhancements.</li></ul><div></div><div> 
Your Profile &ndash; What do You bring as Customer Operations Executive?</div><ul><li>
Bachelor's degree in business administration, supply chain management, or a related field
</li><li>Minimum of 2-3 years of experience in after-sales operations, preferably in a production or manufacturing environment
</li><li>Knowledge of intercompany sales processes, including order processing, inventory management, and shipment tracking
</li><li>Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
</li><li>Excellent problem-solving skills and attention to detail to ensure accurate and efficient order fulfillment
</li><li>Experience with SAP
</li><li>Ability to work independently and prioritize multiple tasks in a fast-paced environment</li></ul><div></div> 
Are you interested?
Should you have any further questions, please do not hesitate to contact Gizem Karakaya Acar. You can reach her via email gizem.karakaya@siegwerk.com or via LinkedIn.
To apply for this position please use Talent@SW.</div>

Customer Operations Executive

Swingtel Communications Private Limited

SCM Executive Job Description:<ul><li>Prepare and analyze OSS reports and weekly reports.</li><li>Reconcile customer schedules and ensure timely order processing.</li><li>Create purchase orders (PO) and manage order tracking.</li><li>Perform supplier backlog reconciliation with internal records.</li><li>Utilize Excel for data analysis and reporting.</li><li>Minimum 1-2 years of experience in supply chain management.</li><li>Strong logical understanding and attention to detail.</li></ul>Job Types: Full-time, PermanentPay: &#8377;200,000.00 - &#8377;300,000.00 per yearBenefits:<ul><li>Health insurance</li><li>Paid sick time</li><li>Paid time off</li><li>Provident Fund</li></ul>Application Question(s):<ul><li>Current CTC</li><li>Expected CTC</li></ul>Work Location: In person

Supply Chain Executive

Eway IT Solutions Pvt. Ltd.

About the Role: We are looking for a detail-oriented and proactive D2C Operations Executive to manage daily website order processing, coordinate with warehouse and courier partners, and ensure smooth last-mile delivery within defined TAT. The ideal candidate should have hands-on experience in D2C operations, order flow management, and performance tracking.Key Responsibilities:<ul><li>Oversee daily D2C website orders from order receipt to dispatch.</li><li>Coordinate with warehouse and logistics teams to ensure timely handover and delivery.</li><li>Track and monitor last-mile TAT to achieve brand SLAs.</li><li>Handle order exceptions, escalations, and customer delivery issues effectively.</li><li>Maintain operational dashboards and share regular performance reports.</li><li>Collaborate with courier aggregators (like Shiprocket, Delhivery etc.) for delivery performance and claims.</li><li>Ensure accurate inventory syncing between ERP and website platforms.</li><li>Support during sale events and peak periods for smooth order flow.</li></ul>Requirements:<ul><li>1&ndash;3 years of experience in D2C / eCommerce operations.</li><li>Familiarity with platforms like Shopify, WooCommerce, or Unicommerce/Uniware.</li><li>Strong coordination, analytical, and follow-up skills.</li><li>Basic Excel / Google Sheets proficiency.</li><li>Good communication and problem-solving ability.</li></ul>Job Type: Full-timePay: From &#8377;32,000.00 per monthWork Location: In person

Warehouse operations (D2C)

Champion Products Corp.

Job Overview We are looking for a dedicated and detail-oriented Customer Support Executive to join our team. In this role, you will be the main point of contact for customers, assisting them with order placement, addressing queries or concerns, and ensuring smooth coordination between departments to guarantee timely delivery of products.Key Responsibilities<ul><li>Respond to customer inquiries regarding orders, products, or delivery timelines via phone, email, or chat.</li><li>Handle and resolve customer complaints and grievances in a professional and timely manner.</li><li>Accurately enter and manage customer orders in the system.</li><li>Coordinate with internal departments including Accounts Receivable, Purchasing, and Logistics to ensure order processing and delivery deadlines are met.</li><li>Provide regular updates to customers on order status and follow up until successful delivery.</li><li>Maintain proper documentation of customer interactions and order records.</li><li>Assist in improving customer service procedures, policies, and standards.</li></ul>Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Commerce, or a related field.</li><li>1&ndash;3 years of experience in customer service or order management roles.</li><li>Strong communication and interpersonal skills.</li><li>Proficient in MS Office; knowledge of ERP systems is a plus.</li><li>Ability to handle pressure and multitask in a fast-paced environment.</li><li>Problem-solving mindset with attention to detail.</li><li>Female Candidates Preferred</li></ul>Job Types: Full-time, PermanentPay: &#8377;25,000.00 - &#8377;35,000.00 per monthBenefits:<ul><li>Commuter assistance</li><li>Leave encashment</li><li>Paid sick time</li><li>Paid time off</li></ul>Ability to commute/relocate:<ul><li>Panchkula, Haryana: Reliably commute or planning to relocate before starting work (Required)</li></ul>Education:<ul><li>Higher Secondary(12th Pass) (Preferred)</li></ul>Experience:<ul><li>total work: 1 year (Required)</li><li>Customer service: 1 year (Required)</li></ul>Language:<ul><li>English (Required)</li></ul>Location:<ul><li>Panchkula, Haryana (Required)</li></ul>Work Location: In person

Customer Support Executive

Hexa Hive Tech Ltd

Job Title: E-Commerce Operations ExecutiveLocation: Bangalore, India (On-site)About Bhawar GroupBhawar Group is a trusted leader in the corporate gifting and premium retail distribution space, building long-term bridges between global brands, retailers, and consumers. With exclusive brand partnerships and a growing digital presence, we are expanding our e-commerce vertical and looking for a skilled professional to take the lead.Role OverviewThe E-Commerce Operations Executive will be responsible for managing product listings, order fulfillment, coordination with internal teams, and ensuring a seamless online customer experience. This role provides significant cross-functional learning exposure&mdash;working closely with marketing, sales, supply chain, and finance teams to optimize performance across multiple platforms.Key Responsibilities<ul><li>Manage and update product listings, pricing, and inventory across various e-commerce platforms (Amazon, Flipkart, brand website, etc.).</li><li>Coordinate with warehouse and logistics teams to ensure timely order dispatch and delivery.</li><li>Track and analyze key performance metrics such as sales trends, order accuracy, and return rates.</li><li>Collaborate with marketing and design teams for campaign coordination, promotions, and product launches.</li><li>Handle day-to-day operational issues, including order escalations, vendor coordination, and stock reconciliation.</li><li>Prepare sales and performance reports to support management decisions.</li><li>Support catalog management, content accuracy, and quality control to maintain brand standards online.</li></ul>Desired Skills &amp; Qualifications<ul><li>Bachelor&rsquo;s degree in Business, Marketing, E-commerce, or a related field.</li><li>1&ndash;3 years of experience in e-commerce operations, online retail, or order management.</li><li>Strong Excel and data-handling skills; experience with marketplace dashboards (Amazon Seller Central, Flipkart Seller Hub) preferred.</li><li>Excellent coordination and multitasking abilities.</li><li>Detail-oriented with good analytical and problem-solving skills.</li><li>Team player with strong communication skills and an eagerness to learn from cross-functional collaboration.</li></ul>What We Offer<ul><li>Exposure to end-to-end e-commerce business operations and cross-functional workflows.</li><li>Opportunity to work with premium international brands and fast-growing business units.</li><li>A dynamic and learning-focused environment with real ownership of processes.</li><li>Competitive compensation and growth potential within Bhawar Group.</li></ul>How to Apply: If you have the expertise and passion to lead sales in the corporate gifting space, please share your resume at raajas.bhawar@gmail.com or apply directly on Indeed.Job Type: Full-timePay: &#8377;30,000.00 - &#8377;45,000.00 per monthWork Location: In person

Ecommerce Operations Executive

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