order management executive

ValuSync Media

Role Overview:We're looking for an E-commerce Executive to manage our daily operations and ensure every order reaches our customers on time. You'll be the bridge between our customers and our delivery process, making sure nothing falls through the cracks.What You'll Do Daily:Order Management:<ul><li>Dispatch daily orders and print courier shipping labels</li><li>Track all active orders and ensure timely delivery</li><li>Monitor Return to Origin (RTO) orders and coordinate re-delivery</li></ul>Customer Communication:<ul><li>Answer customer support calls and queries</li><li>Coordinate with customers to resolve delivery issues</li><li>Keep customers updated on their order status</li></ul>Delivery Performance:<ul><li>Daily check on delivery rates and identify problems</li><li>Work to reduce RTO percentage</li><li>Coordinate with courier partners to solve delivery delays</li><li>Maintain high delivery success rate</li></ul>General Operations:<ul><li>Handle order-related issues end-to-end</li><li>Update order status in the system</li><li>Report daily metrics (orders dispatched, delivered, RTO, etc.)</li></ul>What We're Looking For:Must Have:<ul><li>Good communication skills (Hindi + English)</li><li>Comfortable talking to customers on phone</li><li>Basic computer skills (Excel, email, order management systems)</li><li>Detail-oriented and organized</li><li>Problem-solving mindset</li></ul>Good to Have:<ul><li>Prior experience in e-commerce operations (but not required)</li><li>Familiarity with courier systems (Shiprocket, Delhivery, etc.)</li><li>Experience handling customer support</li></ul>Personality Fit:<ul><li>You don't get stressed by daily targets</li><li>You're proactive about solving problems</li><li>You take ownership of your work</li><li>You care about customer experience</li></ul>Job Type: Full-timePay: ₹12,000.00 - ₹14,000.00 per monthWork Location: In person

E-Commerce Executive (Logistics & Dispatch)

The Betel Leaf

Job Summary:We are seeking a highly organized and proactive Supply Chain and Order Management Executive to oversee and optimize the end-to-end supply chain and order fulfillment process. This role is critical in ensuring timely procurement, inventory accuracy, order processing, and delivery efficiency to meet customer expectations and support business growth.Key Responsibilities:Order Management:<ul><li>Manage the end-to-end order lifecycle from order receipt to delivery.</li><li>Coordinate with sales, warehouse, logistics, and finance teams to ensure timely and accurate order processing.</li><li>Monitor order status and resolve any issues related to delays, shortages, or discrepancies.</li><li>Maintain customer satisfaction through clear communication and service excellence.</li></ul>Supply Chain Coordination:<ul><li>Plan and manage procurement schedules based on inventory levels and sales forecasts.</li><li>Liaise with suppliers to ensure timely and cost-effective procurement of materials.</li><li>Track and optimize inbound and outbound logistics to reduce lead times and costs.</li><li>Monitor vendor performance and maintain strong supplier relationships.</li></ul>Inventory &amp; Warehouse Management:<ul><li>Ensure accurate and real-time inventory records across warehouses.</li><li>Coordinate with warehouse teams for timely dispatches and stock replenishments.</li><li>Identify and address inventory discrepancies, stockouts, or overstock issues.</li></ul>Reporting &amp; Analysis:<ul><li>Prepare regular reports on order fulfillment, inventory health, logistics costs, and supplier performance.</li><li>Analyze data to identify inefficiencies or areas for improvement in the supply chain process.</li></ul>Compliance &amp; Documentation:<ul><li>Ensure compliance with internal policies and external regulations (e.g., FSSAI, GST, etc.).</li><li>Maintain accurate documentation for purchase orders, invoices, shipping, and returns.</li></ul>Key Requirements:<ul><li>Bachelor&rsquo;s degree in Supply Chain Management, Logistics, Operations, or related field.</li><li>3&ndash;4 years of relevant experience in supply chain, logistics, or order management.</li><li>Proficiency in ERP systems and MS Excel; experience with tools like Zoho, SAP, or Oracle is a plus.</li><li>Strong organizational and problem-solving skills.</li><li>Excellent communication and coordination abilities.</li><li>Ability to work in a fast-paced, high-growth environment with attention to detail.</li></ul>Preferred Qualifications:<ul><li>Prior experience in FMCG, food &amp; beverage, or D2C sectors.</li><li>Exposure to working with quick commerce or e-commerce platforms.</li><li>Understanding of import/export logistics and documentation (for export-facing roles).</li></ul>Job Type: Full-timeWork Location: In personJob Type: Full-timePay: ₹10,052.92 - ₹61,612.94 per monthWork Location: In person

Supply Chain Manager

Ubuy technologies

JOB TITLEOrder Management / Ecommerce executiveJOB SUMMARYTo manage daily business operations of ecommerce and logisticsDUTIES AND RESPONSIBILITIES<ul><li>Daily reporting to Team lead regarding the operations processes</li></ul><ul><li>Handling daily orders and returns</li></ul><ul><li>Evaluating costs and maintaining profit margins</li></ul><ul><li>Increasing productivity levels by implementing improved procedures</li></ul><ul><li>Analyzing operational data and maintaining product inventory</li></ul><ul><li>Communicating with executives and upper management regularly</li></ul><ul><li>Overlooking the daily functions of the operations and logistics</li></ul><ul><li>Creating short and long-term operational goals</li></ul><ul><li>Suggesting improvements needed in different operations procedures&bull;</li></ul><ul><li>Work cohesively with other Teams.</li></ul><ul><li>Friendly and inclusive attitude towards colleagues, and emphasis on team dynamics.</li></ul><ul><li>Ability to multi-task in a fast-paced environment.</li></ul><ul><li>Requires strong organizational and time management skills.</li></ul><ul><li>Requires an analytical and strategic mindset.</li></ul><ul><li>Must be able to quickly learn.</li></ul>QUALIFICATIONS &amp; RequirementA bachelor&rsquo;s degree Prior experience in Business operations, Ecommerce or a similar roleHaving the ability to bring efficiency to Ecommerce operationsGood communication skillsHaving experience with monitoring orders and preparing reportsJob Type: Full-timePay: ₹15,000.00 - ₹35,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

E-Commerce / Operations Executive

Edata Ventures Private Limited

ONLY MALE CANDIDATES REQUIRED B2C Operations Executive &ndash; Job Responsibilities<ul><li>Manage end-to-end B2C operational processes, from order/service initiation to completion</li><li>Process and track customer orders, service requests, and transactions</li><li>Coordinate with sales, customer support, warehouse, and logistics teams to ensure timely fulfillment</li><li>Monitor order status, delivery timelines, and service quality for individual customers</li><li>Handle customer operational queries, complaints, and escalations</li><li>Ensure accurate data entry, order updates, and documentation in CRM / OMS / ERP systems</li><li>Monitor returns, cancellations, refunds, and replacements</li><li>Track and reduce operational errors and delays</li><li>Ensure adherence to SOPs, SLAs, and compliance standards</li><li>Prepare and maintain daily/weekly MIS and performance reports</li><li>Analyze customer feedback to improve customer experience and operational efficiency</li><li>Support onboarding of new customers or service activations</li><li>Identify process gaps and recommend continuous improvement initiatives</li></ul>Key Skills &amp; Tools<ul><li>Strong customer-handling and communication skills</li><li>Experience with CRM, OMS, ERP systems</li><li>Proficiency in MS Excel / Google Sheets</li><li>Problem-solving and multitasking abilities</li><li>Understanding of B2C customer lifecycle and service operations</li></ul>Job Types: Full-time, PermanentPay: ₹18,000.00 - ₹23,000.00 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

B2C OPERATIONS EXECUTIVE-MALE

Print Fast

Hiring: Order Processing &amp; Client Dealing ExecutiveLocation: DHA, Phase II, KarachiJob Type: Full-timeExperience: 1&ndash;2 yearsWe are looking for a proactive and detail-oriented Order Processing &amp; Client Dealing Executive to join our growing team. The ideal candidate will manage end-to-end order operations while maintaining positive and professional communication with clients.Key Responsibilities:<ul><li>Process customer orders accurately and timely</li></ul><ul><li>Maintain communication with clients regarding order status, queries, and updates</li></ul><ul><li>Coordinate with internal teams (sales, logistics, accounts) to ensure smooth operations</li></ul><ul><li>Handle customer concerns and provide effective solutions</li></ul><ul><li>Prepare and maintain order-related documentation and reports</li></ul><ul><li>Ensure a high level of customer satisfaction through prompt and professional service</li></ul>Requirements:<ul><li>Strong communication and client-handling skills</li></ul><ul><li>Ability to multitask and prioritize workload</li></ul><ul><li>Attention to detail and strong organizational skills</li></ul><ul><li>Experience in order management or customer service (preferred but not mandatory)</li></ul>What We Offer:<ul><li>Competitive salary</li></ul><ul><li>Supportive work environment</li></ul><ul><li>Growth and learning opportunities</li></ul><ul><li>Performance-based incentives (if applicable)</li></ul>How to Apply:Send your resume to printfast.adv@gmail.com &amp; 0300-8243483Job Type: Full-timePay: From Rs30,000.00 per monthWork Location: In person

Client Dealing & Order Processing Executive

Sky Gold Limited

Job DescriptionPosition: CRM Executive &ndash; MultilingualCompany: Sky Gold &amp; Diamond Ltd. Industry: Jewellery (B2B) Job Type: Full-TimeJob SummarySky Gold &amp; Diamond Ltd. is seeking a CRM Executive fluent in South Indian languages (Tamil, Telugu, Kannada, Malayalam) to manage and strengthen relationships with B2B clients. The role focuses on customer engagement, order coordination, and post-sales support to ensure high client satisfaction.Key Responsibilities<ul><li>Handle B2B client communication through calls, emails, and WhatsApp</li><li>Coordinate with sales, production, and logistics teams for order processing</li><li>Maintain and update customer data in CRM systems</li><li>Resolve customer queries, complaints, and follow-ups professionally</li><li>Support sales team in order confirmations, dispatch updates, and collections</li><li>Build long-term relationships with regional clients</li><li>Ensure timely feedback and customer satisfaction</li><li>Prepare basic reports on customer interactions and order status</li></ul>Language Requirements<ul><li>Mandatory proficiency in any one or more of the following:</li><li>Tamil</li><li>Telugu</li><li>Kannada</li><li>Malayalam</li><li>English &amp; Hindi knowledge preferred</li></ul>Candidate Profile<ul><li>Any Graduate (Commerce / Business preferred)</li><li>1&ndash;5 years of experience in CRM / Customer Support / Sales Coordination</li><li>Jewellery industry experience preferred</li><li>Strong communication and interpersonal skills</li><li>Proficient in MS Excel, email communication, and CRM software</li><li>Customer-focused with problem-solving abilities</li></ul>Key Skills<ul><li>Customer Relationship Management (CRM)</li><li>Multilingual Communication</li><li>B2B Client Handling</li><li>Order Coordination</li><li>Follow-up &amp; Negotiation</li><li>Data Management</li><li>Team Coordination</li></ul>Interested Candidates kindly call or Mail me on +91 93215 13841 &amp; hr@skygold.co.inAlso Share the following data<ul><li>Last Salary</li><li>Expected Salary</li><li>Notice Period</li><li>Total Experience</li><li>Location</li></ul>Job Type: Full-timePay: ₹25,000.00 - ₹40,000.00 per monthBenefits:<ul><li>Provident Fund</li></ul>Work Location: In person

Customer Relationship Manager (CRM)

Petromech Engineers Pvt Ltd

Logistic Executive Urgent opening for Logistic Executive _Manufacturing Company Male @Pune, Maharashtra Qualification : Any Graduate /Diploma in Logistics / Supply Chain Management Experience : 3-4 years Salary: Depend on interview Location : Viman Nagar, Pune (Maharashtra)Job Description for Logistics Executive:- Good experience in documentation of import &amp; export.- Goods Inward Inspection with Respect to Purchase Order &amp; Supplier Challan- To finalize the transporters &amp; Local vendors- To arrangements of vehicles for dispatching to all circles.- Inspection, Receipt Acknowledgement, Material Receipt- Preparation of documents such as GRN/DC/MRN/INVOICE.- Carry out physical verification of stock as per schedule.- Responsible for collecting &amp; preparing the necessary paperwork for various import &amp; Export activities.- To Confirmed all shipping details before allowing packages to leave facility.- To Prepare Export documentation -Invoice, Packing List, Certificate of origin (MCCIA attested), Purchase Order, Company Pan, GST No., Importer Exporter Code No, Fumigation certificate, LUT, Bank Registration Form, Export Value declaration, Annexure I, Annexure II, Non Scomet Letter, SDF Form, Shipper letter of Instructions, Brochure of Products, Non Hazardous Letter, Insurance, E way bill. - To Coordinated with customs agents for clearance.- Communicating shipment information and flight details to relevant parties.- Shipment documents as per the terms of the export order Invoice, Packing List, Shipping bill &amp; SDF Form to preparing BRC.- To Co- ordinate with the buyers for the timely delivery of orders.- To Handle the CHA &amp; Transporters independently.- To maintained an updated database of all shipments deliveries and returns.- To arrange the all sales &amp; service activity with their completion of work.Job Types: Full-time, PermanentPay: ₹20,000.00 - ₹35,855.08 per monthBenefits:<ul><li>Health insurance</li><li>Provident Fund</li></ul>Work Location: In person

Logistic Executive

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