customer service specialist Jobs in Istanbul Turkey

customer service specialist

sap young professionals program turkey 2025 Jobs in Istanbul Turkey

sap young professionals program turkey 2025

agency partnerships manager - tiktok live - (turkey) Jobs in Istanbul Turkey

agency partnerships manager - tiktok live - (turkey)

assistant procurement manager - turkiye & middle east Jobs in Istanbul Turkey

assistant procurement manager - turkiye & middle east

ey türkiye - global trade assistant Jobs in Istanbul Turkey

ey türkiye - global trade assistant

people culture local services pcls associate consultant for turkey

<div>
 
 We help the world run better
 
 
 
 At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.
 
 
 
 What You'll Build
 
 
 
 Employee Lifecycle Support
 
 
 <ul>
 <li>
 Evaluates and validates local HR policy and legislative compliance for contractual changes, absence management, benefits operations and end of employment.
 </li>
 <li>
 Delivers new hire day 1 onboarding sessions.
 </li>
 <li>
 Offers a broad 1:1 consultancy to SAP's internal customers on local HR policies.
 </li>
 <li>
 Ensures accurate knowledge and content management on all-relevant platforms are in place as well as SAP One updates for PCLS specific portfolio items.
 </li>
 <li>
 Acts as a 2nd level case manager for local HR policy queries in a service orientated and compliant way.
 </li>
 <li>
 Manages non-digital employee files and HR documentation wet signatures in countries where it is a legal and/or language requirement.
 </li>
 <li>
 Supports local regulatory activities to ensure country compliance
 
 
 </li>
 </ul>
 Supports Process Improvement &amp; Innovation
 
 
 <ul>
 <li>
 Continuously monitors service level agreements (SLAs), key performance indicators (KPIs), and customer feedback seeking ways to improve work and processes, assessing service efficiency, risks, utilization, and customer experience.
 </li>
 <li>
 Actively supports on process improvement and innovation initiatives/projects and its subsequent change management activities
 
 
 </li>
 </ul>
 Partnership with other HR teams
 
 
 <ul>
 <li>
 Acts as a trusted partner and liaison with other HR teams, stakeholders, and vendors for the successful implementation and enhancements of new and existing local policies, tools, and processes as a country subject matter expert.
 </li>
 <li>
 In exceptional cases may represent other HR teams who are not located onsite, where on-site HR presence is essential for compliance reasons (examples: wet signature documentation - in/voluntary termination notice, salary deduction; in-person SAP HR representation at government offices, embassies, etc.
 
 
 </li>
 </ul>
 
 What You Bring
 
 
 
 <ul>
 <li>
 3-5 years working experience in HR, preferably in a multinational company in IT sector.
 </li>
 <li>
 Local employment legislation knowledge essential.
 </li>
 <li>
 Bi-lingual skills (English +Turkish).
 </li>
 <li>
 HR experience in the following areas: staffing, benefits, compensation, employee relations, payroll and data maintenance.
 </li>
 <li>
 Experience working within a customer orientated environment preferred.
 </li>
 <li>
 Bachelor&rsquo;s degree in Business Administration or related field.
 </li>
 <li>
 HR certificate and technical skills certificate (MS Office)
 
 
 </li>
 </ul>
 
 Where you belong
 
 
 
 People &amp; Culture Local Services (PCLS) are Functional Specialists providing unique country expertise to deliver best in class customer experience across the employee life cycle while at the same time driving operational excellence to ensure compliance. With collaboration being at the core of the team's success, LHRS acts as a liaison between country and global HR service delivery teams, forming key partnerships with HR Directors, People Relations, Total Rewards and all other HR teams, corporate functions, and external vendors. This partnership, acting as country subject matter experts is key for the successful implementation of new policies, services, and tools
 
 
 The PCLS Associate Consultant focuses on building up on their local HR policy, employment legislation, regional and process knowledge to work more independently in their role. They utilize their unique country knowledge, local HR Policy, employment legislation, regional and process knowledge, and is responsible for delivering PCLS portfolio items either onsite or remotely acting as local subject matter experts.
 
 
 
 Bring out your best
 
 
 
 SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
 
 
 
 We win with inclusion
 
 
 
 SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
 
 
 SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com.
 
 
 For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
 
 
 Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.
 
 
 Successful candidates might be required to undergo a background verification with an external vendor.
 
 
 
 AI Usage in the Recruitment Process
 
 
 
 For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
 
 
 Please note that any violation of these guidelines may result in disqualification from the hiring process.
 
 
 Requisition ID: 439064 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations:
 
 
</div>

People & Culture Local Services (PCLS) Associate Consultant for Turkey

<div><div>We help the world run better 
At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging &ndash; but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed.</div><div></div> 
What you'll build 
Employee Lifecycle Support<ul><li>
Evaluates and validates local HR policy and legislative compliance for contractual changes, absence management, benefits operations and end of employment.</li><li>
Delivers new hire day 1 onboarding sessions.</li><li>
Offers a broad 1:1 consultancy to SAP's internal customers on local HR policies.</li><li>
Ensures accurate knowledge and content management on all-relevant platforms are in place as well as SAP One updates for PCLS specific portfolio items.</li><li>
Acts as a 2nd level case manager for local HR policy queries in a service orientated and compliant way.</li><li>
Manages non-digital employee files and HR documentation wet signatures in countries where it is a legal and/or language requirement.</li><li>
Supports local regulatory activities to ensure country compliance</li></ul> 
Supports Process Improvement &amp; Innovation<ul><li>
Continuously monitors service level agreements (SLAs), key performance indicators (KPIs), and customer feedback seeking ways to improve work and processes, assessing service efficiency, risks, utilization, and customer experience.</li><li>
Actively supports on process improvement and innovation initiatives/projects and its subsequent change management activities</li></ul> 
Partnership with other HR teams<ul><li>
Acts as a trusted partner and liaison with other HR teams, stakeholders, and vendors for the successful implementation and enhancements of new and existing local policies, tools, and processes as a country subject matter expert.</li><li>
In exceptional cases may represent other HR teams who are not located onsite, where on-site HR presence is essential for compliance reasons (examples: wet signature documentation - in/voluntary termination notice, salary deduction; in-person SAP HR representation at government offices, embassies, etc.</li></ul> 
What you bring 
<ul><li>
3-5 years working experience in HR, preferably in a multinational company in IT sector.</li><li>
Local employment legislation knowledge essential.</li><li>
Bi-lingual skills (English +Turkish).</li><li>
HR experience in the following areas: staffing, benefits, compensation, employee relations, payroll and data maintenance.</li><li>
Experience working within a customer orientated environment preferred.</li><li>
Bachelor&rsquo;s degree in Business Administration or related field.</li><li>
HR certificate and technical skills certificate (MS Office)</li></ul> 
Where you belong 
People &amp; Culture Local Services (PCLS) are Functional Specialists providing unique country expertise to deliver best in class customer experience across the employee life cycle while at the same time driving operational excellence to ensure compliance. With collaboration being at the core of the team's success, LHRS acts as a liaison between country and global HR service delivery teams, forming key partnerships with HR Directors, People Relations, Total Rewards and all other HR teams, corporate functions, and external vendors. This partnership, acting as country subject matter experts is key for the successful implementation of new policies, services, and tools 
The PCLS Associate Consultant focuses on building up on their local HR policy, employment legislation, regional and process knowledge to work more independently in their role. They utilize their unique country knowledge, local HR Policy, employment legislation, regional and process knowledge, and is responsible for delivering PCLS portfolio items either onsite or remotely acting as local subject matter experts.<div> 
Bring out your best 
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best. 
 
We win with inclusion 
SAP&rsquo;s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone &ndash; regardless of background &ndash; feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world. 
 
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com. 
 
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training. 
 
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements. 
 
Successful candidates might be required to undergo a background verification with an external vendor.</div><div></div><div> 
AI Usage in the Recruitment Process</div><div>
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
</div>Please note that any violation of these guidelines may result in disqualification from the hiring process. 
 
Requisition ID: 439064 | Work Area: Human Resources | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Limited Full Time | Additional Locations: #LI-Hybrid</div>

Alcon

<div>
 At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us?
 
 
 This role is part of Alcon's Human Resources function, a team that collaborates across the business to shape company culture, manage talent, align associates to our purpose, and support associate development to help our people and the world see brilliantly.
 
 
 The Manager, Human Resources (Management Path) is primarily responsible for partnering with managers and associates to deliver core HR services, ensuring optimal HR processes and associate experience. You will solve organizational challenges with people-related solutions, implement pivotal initiatives, and support Alcon's mission to help people see brilliantly.
 
 
 This position partners with managers and associates to deliver core HR services. Ensures an optimal management of HR processes and associate experience, with a focus on people and culture.
 
 
 The Manager, HR is responsible for solving local organizational challenges through people-related solutions that support Alcon&rsquo;s mission: &ldquo;to help people see brilliantly&rdquo;. Delivers annual people processes; has in-depth knowledge of local talent, and provides coaching to managers to help them accelerate talent readiness. The Manager, HR brings a deep understanding of local business needs. Contributes HR point of view into business issues and supports diagnostic interventions to deliver local solutions.
 
 
 Collaborates on a regular basis with HR COEs and HR Services on design and execution of solutions and service delivery to clients. Implements strategic initiatives and other enterprise-wide initiatives and HR programs to support Alcon associates, including compensation, performance, employee relations and engagement, culture, and talent development initiatives.
 
 
 Is a role model of Alcon&rsquo;s values &amp; behaviors.
 
 
 In this role, a typical day will include:
 
 
 In partnership with people leaders:
 
 
 <ul>
 <li>
 Aligns with the Talent &amp; Culture Partner to execute enterprise level initiatives.
 </li>
 <li>
 Delivers Alcon&rsquo;s core HR services and people processes (e.g. OTR, PMP), and ensures an optimal associate experience
 </li>
 <li>
 Drives business success by coaching and advising teams on associate experience initiatives, such as Associate Experience Dashboard, Recognition programs, etc.
 </li>
 <li>
 Ensures timely execution of all people-related processes
 </li>
 <li>
 Implements global, regional or local HR programs
 </li>
 <li>
 Coaches business leaders and associates on all HR-related topics (e.g. change management, talent management, employee relations, career development, etc.)
 </li>
 <li>
 Accountable for driving high-quality, diverse local talent bench, through selection process, equitable compensation practices and adequate talent development
 </li>
 <li>
 Support diagnostic intervention and problem resolution strategies to contribute HR point of view to business issues
 </li>
 <li>
 Utilize workforce analytics and insights to improve people and workforce management.
 
 
 </li>
 </ul>
 
 WHAT YOU&rsquo;LL BRING TO ALCON:
 
 
 
 
 Knowledge and Skills:
 
 
 
 <ul>
 <li>
 Business Insights - Ability to understand business drivers and how organizational strategy relates to human capital strategy.
 </li>
 <li>
 Persuades &ndash; Can coach and influence people leaders and teams, using data, trends (internal &amp; external) and perspectives to drive alignment, ownership and improved decision making and actions needed to move the business, people strategies or personal performance forward.
 </li>
 <li>
 Decision Quality - Ability to identify and leverage data to make informed human capital decisions as well as influence the business. Relies on a mixture of analysis, wisdom, experience and judgement when making decisions. Considers all relevant factors and uses appropriate decision-making criteria and principles.
 </li>
 <li>
 Collaborates &ndash; Actively participates in and supports a collaborative team environment. Role model for Alcon V&amp;Bs.
 </li>
 <li>
 Plans and Aligns &ndash; Effectively manage multiple projects/cases with competing priorities and changing expectations. Sets objectives to align with broader organizational goals. Stages activities with relevant milestones and schedules.
 </li>
 <li>
 Communicates Effectively - Excellent written, verbal, listening and presentation skills with ability to express thoughts in a clear and concise manner. Attentively listen to others.
 
 
 </li>
 </ul>
 
 Education:
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent combination of years and education of directly related experience.
 
 
 </li>
 </ul>
 
 Work Experience:
 
 
 
 <ul>
 <li>
 3 -5 years experience in Human Resources, Business, or related field.
 
 
 </li>
 </ul>
 
 Other:
 
 
 
 <ul>
 <li>
 The ability to fluently read, write, understand and communicate in English.
 
 
 </li>
 </ul>
 
 HOW YOU CAN THRIVE AT ALCON:
 
 
 
 <ul>
 <li>
 Manage your own workload and schedule while hitting your set targets
 </li>
 <li>
 Collaborate with teammates to share best practices and learnings as work evolves
 </li>
 <li>
 See your career like never before with focused growth and development opportunities
 
 
 </li>
 </ul>
 
 Alcon Careers
 
 
 
 See your impact at alcon.com/career
 
 
 
 ATTENTION: Current Alcon Employee/Contingent Worker
 
 
 
 If you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.
 
 
 Find Jobs for Employees
 
 
 Find Jobs for Contingent Worker
</div>

Manager, Human Resources - Turkey

Mercer

<div>
 Mercer believes in building brighter futures by redefining the world of work, reshaping retirement and investment outcomes, and unlocking real health and well-being. Mercer&rsquo;s more than 25,000 employees are based in 44 countries and the firm operates in over 130 countries. Mercer is a business of Marsh McLennan (NYSE: MMC), the world&rsquo;s leading professional services firm in the areas of risk, strategy and people, with 81,000 colleagues and annual revenue of $19 billion. Through its market-leading businesses including Marsh, Guy Carpenter and Oliver Wyman, Marsh &amp; McLennan helps clients navigate an increasingly dynamic and complex environment. For more information, visit https://www.mercer.com/. Follow Mercer on Twitter @Mercer.
 
 
 Mercer is seeking candidates for the "
 
 Talent Strategy Consulting Senior Associate"
 
 based in the Istanbul office.
 
 
 
 What is in it for you?
 
 
 
 At Mercer, we recognize that our most important asset is our people. We offer benefits and programs that support career development such as professional development support, exam and study assistance and global rotation opportunities which will support and nurture you with every opportunity to reach your full potential.
 
 
 We also recognize the value of healthy, happy colleagues and promote a culture of care and wellbeing, offering benefits such as flexible working and much more!
 
 
 What we offer is a chance to join a company that is not only winning, but is transforming in the most exciting way possible. Our CEO, is dedicated to Mercer Turkey being a &ldquo;people first&rdquo; culture. This means that great performers are greatly rewarded.
 
 
 We pride ourselves on providing outstanding career development, learning opportunities that we are committed to making your journey with us FUN.
 
 
 
 What can you expect?
 
 
 
 <ul>
 <li>
 Be a part of talent and rewards consulting projects with access to almost 500 accounts just in Turkey
 </li>
 <li>
 Learn and grow with Mercer by implementing proven Talent &amp; Rewards Strategy methodologies and framework
 </li>
 <li>
 An opportunity to work with a highly performance driven and professional team
 </li>
 <li>
 Positive and encouraging work culture
 </li>
 <li>
 Give advisory to Mercer clients across all Talent &amp; Rewards domains/topics
 
 
 </li>
 </ul>
 
 We will count on you to:
 
 
 
 <ul>
 <li>
 Leverage talent and rewards strategy expertise and thought leadership to deliver significant change for Mercer&rsquo;s clients, independently leading on a wide range of Talent &amp; Rewards Strategy projects and act as a work stream lead on the most programs.
 </li>
 <li>
 Manage the project workflow to ensure that deliverables are met on time
 </li>
 <li>
 Interpret data and other components to assess and determine the direction of a project, review project workflow and implications of scope with Project Managers and Project Sponsors.
 </li>
 <li>
 Assists and independently lead in writing and structuring client presentations/reports by using data such as averages, trends, and stochastic models to create summary exhibits in presentations and to draft initial observations/recommendations and conclusions for review by senior consultants or on the project.
 </li>
 <li>
 Coordinate and review client data including: tracking what has been received and what are outstanding, identifying issues or discrepancies with data, raising any issues independently with the client.
 </li>
 <li>
 Interpret the data and determine &ldquo;the story&rdquo; outlined to the client &ndash; determine client implications as it relates to data.
 </li>
 <li>
 Conduct general research using internet and internal databases to gather information on client or prospective client business information including acquisition history and business performance
 
 
 </li>
 </ul>
 
 What you need to have:
 
 
 
 <ul>
 <li>
 Min 8 years of work experience within the C&amp;B/Talent Management/HR / Strategy Consulting / Employee Engagement company
 </li>
 <li>
 Excellent planning and organizational skills with the ability to manage multiple tasks
 </li>
 <li>
 Good presentation and project management skills, plus strong business sense
 </li>
 <li>
 Self-motivated, fast, accurate, numerate, detail-minded and prepared to go extra mile for career development
 </li>
 <li>
 Preferably advanced Excel application skills
 </li>
 <li>
 Be fluent in English
 
 
 </li>
 </ul>
 
 What makes you stand out:
 
 
 
 <ul>
 <li>
 A seasoned Talent Management and Employee Engagement expertise with consultancy background
 </li>
 <li>
 Ability to participate in networking events and deliver presentation
 </li>
 <li>
 Strong communication and presentation skills
 </li>
 <li>
 Established leader and self-driven
 </li>
 <li>
 Creative Problem Solver and Resourceful
 
 
 </li>
 </ul>
 Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.
 
 
 Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.
 
 
 Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one &ldquo;anchor day&rdquo; per week on which their full team will be together in person.
 
 
 
 R_305747
 
</div>

Talent Strategy Consultant

Humanz

<div>
 
 
 Humanz: Where Brands &amp; Creators Grow Together
 
 
 
 
 
 
 Redefining the dynamics of creator-brand partnerships, Humanz helps build successful, long-term, and authentic collaborations between creators and brands globally. We increase transparency, boost follower engagement, and drive revenue for both sides.
 
 
 Powered by cutting-edge technology, we enable seamless campaign execution and influencer collaborations at scale.
 
 
 
 
 
 Humanz Turkey is looking for an
 
 
 HR Business Partner
 
 
 
 .
 
 
 
 In this role, you&rsquo;ll play a key part in shaping the people experience at Humanz Turkey. You&rsquo;ll lead the full-cycle recruitment process, support employee engagement and development initiatives, and ensure a smooth HR operation that aligns with global standards.
 
 
 Working closely with the management and international HR teams, you&rsquo;ll help build a positive, compliant, and empowering workplace culture where both people and performance can thrive.
 
 
 
 
 
 
 💫 Here&rsquo;s What You&rsquo;ll Be Doing:
 
 
 
 
 
 <ul>
 <li>
 Lead the end-to-end recruitment process &mdash; from understanding staffing needs with hiring managers to managing job postings, interviews, and offers for both global and internal roles.
 </li>
 <li>
 Manage onboarding and offboarding processes to ensure a smooth and consistent employee experience.
 </li>
 <li>
 Contribute to ensuring compliance with local labor laws and internal HR policies.
 </li>
 <li>
 Support employee satisfaction and wellbeing initiatives aimed at enhancing motivation and engagement.
 </li>
 <li>
 Assist managers in performance evaluation processes and contribute to the implementation of follow-up actions.
 </li>
 <li>
 Support the planning and execution of training, development, and career programs.
 </li>
 <li>
 Contribute to employer branding efforts by participating in internal communication and employee-focused events.
 </li>
 </ul>
 
 
 
 
 
 💡 We&rsquo;d love to meet you if:
 
 
 
 
 
 
 &bull; A bachelor's degree in Human Resources, Business Administration, Psychology, or a related field.
 
 
 &bull; 3+ years of experience in recruitment or HR, focusing on both global and internal roles.
 
 
 &bull;
 
 Excellent proficiency in English.
 
 
 
 &bull; Strong communication and interviewing skills, with the ability to assess candidates' qualifications and cultural fit.
 
 
 &bull; Experience with recruitment tools and platforms (LinkedIn Recruiter, ATS, etc.) and knowledge of MS Office or Google Suite.
 
 
 
</div>

HR Business Partner

Optylon Krea

<div>
 
 
 Optylon Krea
 
 is a leading real estate development and investment management firm with two decades of industry leadership, managing assets worth &euro;1.8 billion across Portugal and Turkey. Our strategic investment advisory services and innovative approach position us at the forefront of the market.
 
 
 
 
 
 Our portfolio includes
 
 LovelyStay
 
 , Portugal's leading tourism accommodation manager, and
 
 Ando Living
 
 , our premium serviced residences brand. LovelyStay combines cutting-edge technology with a dedicated international team to provide unique and efficient lodging experiences. Ando Living sets new standards in hospitality with properties in Portugal, Turkey, and soon in vibrant cities like Madrid, Paris, and London. Our focus on innovation, transparency, and growth, combined with our commitment to continuous improvement and a collaborative spirit, drives our success!
 
 
 
 
 
 As
 
 Operations Manager
 
 , you will be responsible for ensuring the flawless day-to-day operation of Ando Living units in Istanbul, Turkey. You will uphold and elevate brand standards, lead operational excellence, and support the launch of new projects in close collaboration with headquarters and cross-functional teams.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Oversee and guarantee seamless operations across all Ando Living units, ensuring high-quality service for both guests and owners.
 </li>
 <li>
 Prepare and manage the Profit &amp; Loss (P&amp;L) statements for each Ando Living project, ensuring financial targets are met and maintaining full accountability for both revenue generation and cost control.
 </li>
 <li>
 Assure compliance with Ando Living brand standards and operational procedures.
 </li>
 <li>
 Prepare, plan, and supervise the launch of new Ando Living projects within the country.
 </li>
 <li>
 Monitor and resolve guest and owner complaints, ensuring final satisfaction and service recovery.
 </li>
 <li>
 Oversee relationships with external service providers (e.g., cleaning, maintenance, security), ensuring quality, cost-efficiency, and contract compliance.
 </li>
 <li>
 Lead, manage, and motivate a dedicated team, fostering a culture of excellence, efficiency, ethics, and integrity.
 </li>
 <li>
 Design and implement training programs to upskill staff and reinforce brand standards.
 </li>
 <li>
 Define and monitor operational KPIs to track performance, identify trends, and drive continuous improvement.
 </li>
 <li>
 Ensure all units comply with local health, safety, and legal regulations, conducting regular audits and implementing corrective actions.
 </li>
 <li>
 Collaborate directly with headquarters to support future project developments.
 </li>
 </ul>
 
 
 
 
 
 Profile:
 
 
 <ul>
 <li>
 Proven experience in hospitality operations or property management.
 </li>
 <li>
 Strong leadership and team management capabilities.
 </li>
 <li>
 Excellent problem-solving and communication skills.
 </li>
 <li>
 Detail-oriented with a passion for service excellence.
 </li>
 <li>
 Comfortable working in a dynamic, fast-paced environment.
 </li>
 <li>
 
 Fluent in English
 
 ; other languages are a plus.
 </li>
 </ul>
 
 
 
 
 
 Note:
 
 Please make sure to upload your CV in
 
 English
 
 , so we can properly review your application.
 
 
 
 
 
 ANDO Living Group is committed to the principles of equality and non-discrimination in access to employment. The Group values the diversity of the people it employs and provides equal opportunities and equal treatment in access to employment and does not discriminate or deprive any person of their rights based on, for example, reduced capacity to work, disability, or chronic illness. ANDO Living Group fosters a diverse work environment where individual differences are recognized, respected, and valued to develop everyone's full potential and make use of their personal and professional talents and strengths.
 
</div>

Operations Manager - Hospitality

Explore 1062+ People culture local services pcls associate consultant for turkey in Istanbul Turkey this November. Find roles across top companies and apply now to boost your career.

1062 people culture local services pcls associate consultant for turkey jobs IN Istanbul Turkey

People & Culture Local Services (PCLS) Associate Consultant for Turkey

People & Culture Local Services (PCLS) Associate Consultant for Turkey

Manager, Human Resources - Turkey

Manager, Human Resources - Turkey

Talent Strategy Consultant

HR Business Partner

Operations Manager - Hospitality