administrative assistant Jobs in Giza Egypt

administrative assistant

operational excellence senior analyst Jobs in Giza Egypt

operational excellence senior analyst

policies and procedures senior analyst Jobs in Giza Egypt

policies and procedures senior analyst

soc analyst

people experience and operations assistant analyst

PepsiCo

<div>
 
 Overview
 
 
 
 People Experience &amp; Operations Asst Analyst is the on-site HR SPOC for employees. Typically, responsible for managing the day-to-day operations, acting as a first-tier support for all HR related matters on site. Starting from onboarding coordination and throughout the employment duration.
 
 
 The role is the one face to governmental bodies inspectors and hence is accountable to keep and maintain complete/accurate and up to date documents on-site.
 
 
 The role acts as the activation arm of HRBP on leading the Employee Engagement Agenda, Celebratory events, coordinating on site talent management and learning activities including delivering offline sessions for the targeted population.
 
 
 Being part of the Global People Experience &amp; Operations Team, this role is expected to provide consistent and standard services and achieve high level of customer satisfaction through systems training, process orientation and SLA adherence as measured by global reporting tools.
 
 
 The role is also expected to activate launches and change management tactics of new digital tools and solutions (ex: RPAs - iCIMS - myservices - Frontline MSTeams ) as well as on-site maintenance to FL kiosks.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Activate Talent Management agenda in location. Examples:
 </li>
 <li>
 Diversity, health and wellness initiatives, campaigns &amp; roadshows: women day, health check educational &amp; awareness sessions&hellip; etc including vendor management.
 </li>
 <li>
 Face to face rewards and recognition celebratory events
 </li>
 <li>
 Face to face education and refreshers of key core processes (example PMP: Objectives setting and mass objectives upload, Performance Review Tool education to employees and supervisors&hellip;etc)
 </li>
 <li>
 Organization Health Survey (OHS) survey communication cascade on site through digital signage and progress reporting and participation encouragement.
 </li>
 <li>
 Activate Learning agenda:
 </li>
 <li>
 Manage logistic related to venue booking, meeting rooms readiness, catering&hellip;etc.
 </li>
 <li>
 Deliver, follow through and track Talent Management /compliance &amp; ethics face to face training sessions.
 </li>
 <li>
 Handle site government inspection:
 </li>
 <li>
 Maintains legally required documentation and runs periodic audits.
 </li>
 <li>
 Maintains updated health certificates.
 </li>
 <li>
 Answers queries &amp; requests related to government officials visits and reports outcome to legal team.
 </li>
 <li>
 Employment contract management/renewal/ termination&hellip;etc., and employee acknowledgement through wet signature
 </li>
 <li>
 Onboarding: Hiring documents physical receipt as well as getting needed wet signatures on site. New employee site Walk through, and completion of business tools receipt from relevant departments. Follow through with Hiring manager tasks.
 </li>
 <li>
 Support HR systems through:
 </li>
 <li>
 Training employees /new hires on PepsiCo tools
 </li>
 <li>
 Identify RCA for low adoption of relevant tools (myservices, iCIMS, MS Teams, reward and recognition platform &hellip; etc.), and works across stakeholders to drive better utilization.
 </li>
 <li>
 Maintains digital hubs/kiosks location on ground, and ensures they are effectively running.
 </li>
 <li>
 Running periodic audits to ensure compliance with different law and government rules.
 </li>
 <li>
 Communicate all Employee Relations, Compliance &amp; Ethics and Legal verdicts coming out of internal investigations with staff population. Get employee acknowledgement through wet signature and captures on the relevant systems.
 </li>
 <li>
 Manage frontline communication on MS Teams including creating and updating group participants, tracking adoption, and identifying low adoption route causes and action plans, HR content posting, &hellip;etc.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 1 - 3 years of experience, preferably with HR Operations experience.
 </li>
 <li>
 Customer orientation.
 </li>
 <li>
 Technical / Functional Skills &amp; Knowledge of HR Tools and Interfaces.
 </li>
 <li>
 Experience or understating of People Experience/Shared Services environment.
 </li>
 <li>
 Change management and agility.
 </li>
 <li>
 Must possess strong influencing skills.
 </li>
 <li>
 Demonstrated track record of strong service delivery.
 </li>
 </ul>
</div>

People Experience and Operations Assistant Analyst

TaskUs

<div>
 
 Job Description
 
 
 
 
 
 About TaskUs:
 
 
 TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
 
 
 The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
 
 
 It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.
 
 
 
 
 What We Offer:
 
 
 At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
 
 
 It started with one ridiculously good idea - Create a different breed of BPO! We at TaskUs
 
 
 understand that achieving growth for our partners requires a culture of constant motion; exploring
 
 
 new technologies, being ready to handle any challenge in a moment's notice, mastering consistency
 
 
 in an ever-changing world - that's what it takes to get there. If that's something you want to be a
 
 
 part of, apply today for the Quality Analyst role to support Us in Egypt!
 
 
 
 What does a Quality Analyst really do?
 
 
 
 The Quality Analyst is responsible for completing audits or evaluations, which may include but not
 
 
 be limited to, Quality Audits, scrubbing performed CSAT/NPS, Resolution rate, AHT, Cycle Time,
 
 
 Policy Adherence, Ticket Closures, etc. Quality Analyst will ensure that they perform the evaluations
 
 
 as per the targets defined for them on a monthly or weekly basis.
 
 
 
 Roles And Responsibilities
 
 
 
 <ul>
 <li>
 Audit calls/interactions/transactions for aligned Teammates
 </li>
 <li>
 Coach Teammates for performance improvement (campaign specific)
 </li>
 <li>
 Report performance for aligned span on a daily/weekly/monthly basis
 </li>
 <li>
 Provide inputs, basis audits, for briefings and training need identification
 </li>
 <li>
 Partner with TLs in leading Team Meetings for metric improvement
 </li>
 <li>
 Participate in strategic projects for the campaign/LoB
 </li>
 <li>
 Identify and escalate any potential quality issues per defined process
 </li>
 <li>
 Isolate and report defects; verify defect fixes
 </li>
 <li>
 Suggest process/system improvements based on common customer concerns
 </li>
 <li>
 Accomplish other responsibilities assigned by management
 </li>
 <li>
 Drive quality initiatives, contests and campaigns for the assigned span
 </li>
 <li>
 Be updated on knowledge and serve as SME for the campaign/LoB
 
 
 </li>
 </ul>
 
 Technical Skills &amp; Qualifications
 
 
 
 <ul>
 <li>
 Graduation (Preferred)
 </li>
 <li>
 Minimum of 1-year experience as Quality Analyst (preferred)
 </li>
 <li>
 Basic excel/google sheets skills
 </li>
 <li>
 Problem-solving skills
 </li>
 <li>
 Preferably familiar with application of basic quality tools such as cause and effect, histogram,
 
 
 </li>
 </ul>
 correlation etc.
 
 
 <ul>
 <li>
 Fluency in English
 
 
 </li>
 </ul>
 
 Soft Skills
 
 
 
 <ul>
 <li>
 Strong customer centricity
 </li>
 <li>
 Ability to provide constructive feedback in an assertive manner
 </li>
 <li>
 Good written and verbal communication skills
 </li>
 <li>
 Logical thinking
 </li>
 <li>
 Ability to manage conflicts
 </li>
 <li>
 Attention to detail
 </li>
 <li>
 Ability to work with minimal supervision and demonstrate initiative and good judgment
 </li>
 <li>
 Versatility and ability to work on multiple projects
 </li>
 <li>
 Ability to establish and maintain effective working relations with a wide variety of individuals
 </li>
 <li>
 Ability to work with a diverse team
 </li>
 <li>
 Continuous improvement mindset
 
 
 </li>
 </ul>
 
 Personality Traits Required
 
 
 
 <ul>
 <li>
 Clear thought process
 </li>
 <li>
 Ability to clearly articulate
 </li>
 <li>
 Highly conscientious and diligent
 </li>
 <li>
 Assertiveness
 
 
 </li>
 </ul>
 
 
 How We Partner To Protect You:
 
 
 TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
 
 
 
 
 DEI:
 
 
 In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
 
 
 We invite you to explore all TaskUs career opportunities and apply through the provided URL
 
 https://www.taskus.com/careers/ .
 
 
 
 TaskUs is proud to be an equal opportunity workplace and is an affirmative action employer. We celebrate and support diversity; we are committed to creating an inclusive environment for all employees. TaskUs people first culture thrives on it for the benefit of our employees, our clients, our services, and our community.
 
 
 Req Id: R_2503_4477
 
 
 Posted At: Thu Mar 27 2025 00:00:00 GMT+0000 (Coordinated Universal Time)
</div>

Quality Analyst

Halan - حالا

<div>
 
 
 About The Job
 
 
 
 
 
 
 
 The Operational Excellence Analyst is responsible for driving continuous improvement, re-engineering business processes, and ensuring quality control within the operations department. This role requires a highly analytical and detail-oriented individual with a strong focus on enhancing efficiency and effectiveness.
 
 
 
 
 
 
 
 Job Responsibilities &amp; Duties:
 
 
 
 
 
 
 
 Continuous Improvement:
 
 
 <ul>
 
 <li>
 
 Identify and implement process improvements to enhance efficiency.
 
 </li>
 
 <li>
 
 Monitor and audit processes to ensure best practices.
 
 </li>
 
 </ul>
 
 
 
 
 
 Business Process Re-engineering:
 
 
 <ul>
 
 <li>
 
 Analyze and redesign processes for better efficiency.
 
 </li>
 
 <li>
 
 Collaborate with teams to implement changes and document new processes.
 
 </li>
 
 </ul>
 
 
 
 
 
 Quality Control:
 
 
 <ul>
 
 <li>
 
 Set and monitor quality standards.
 
 </li>
 
 <li>
 
 Analyze performance data and implement corrective actions.
 
 </li>
 
 </ul>
 
 
 
 
 
 Required Skills and Qualifications:
 
 
 
 
 
 <ul>
 
 <li>
 
 Bachelor&rsquo;s degree in Business, Operations, or related field.
 
 </li>
 
 <li>
 
 Certified Six Sigma
 
 </li>
 
 <li>
 
 4-5 years of experience in process improvement or quality control.
 
 </li>
 
 <li>
 
 Strong analytical, communication, and teamwork skills.
 
 </li>
 
 <li>
 
 Knowledge of industry standards and regulations.
 
 </li>
 
 </ul>
 
 
 
 
 
 Skills and Competencies:
 
 
 
 
 
 <ul>
 
 <li>
 
 Strategic thinking, attention to detail, and problem-solving.
 
 </li>
 
 <li>
 
 Ability to meet deadlines and manage tasks efficiently.
 
 </li>
 
 <li>
 
 Strong organizational and relationship-building skills.
 
 </li>
 
 </ul>
 
 
 
 
 
 Additional Requirements:
 
 
 
 
 
 <ul>
 
 <li>
 
 Experience in a fast-paced environment.
 
 </li>
 
 <li>
 
 Fluency in Arabic and English.
 
 </li>
 </ul>
</div>

Operational Excellence Senior Analyst

ElSewedy Engineering Industries SEI

<div>
 We are seeking a proactive, organized, and detail-oriented
 
 Administrative Assistant
 
 to provide administrative and clerical support to ensure efficient operation of the office. The ideal candidate will be responsible for handling office tasks, supporting team members, and ensuring smooth day-to-day operations.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Answer and direct phone calls, emails, and other correspondence.
 </li>
 <li>
 Organize and schedule meetings and appointments.
 </li>
 <li>
 Maintain physical and digital filing systems.
 </li>
 <li>
 Prepare and edit documents, reports, memos, and presentations.
 </li>
 <li>
 Assist with the preparation of regularly scheduled reports.
 </li>
 <li>
 Order and manage office supplies and inventory.
 </li>
 <li>
 Handle requests for information and data entry tasks.
 </li>
 <li>
 Coordinate with internal teams and external contacts.
 </li>
 <li>
 Maintain office policies and procedures.
 </li>
 <li>
 Perform general office duties as required.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Office Management, or a related field is preferred.
 </li>
 <li>
 Proven experience as an administrative assistant or in a similar role.
 </li>
 <li>
 1&ndash;3 years of experience in an administrative role.
 </li>
 <li>
 Fluent in written and spoken English (required).
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
 </li>
 <li>
 Strong organizational and time-management skills.
 </li>
 <li>
 Excellent written and verbal communication skills.
 </li>
 <li>
 Attention to detail and problem-solving abilities.
 </li>
 <li>
 Familiarity with office equipment.
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Attractive incentives and benefits.
 </li>
 <li>
 Transportation Provided.
 </li>
 <li>
 Medical ,social insurance and life insurance.
 </li>
 <li>
 A dynamic, growth-driven work environment.
 </li>
 </ul>
</div>

Admin Assistant

<div>
 
 
 About The Job
 
 
 
 
 
 
 
 The Policies and Procedures Analyst is responsible for developing, implementing, and maintaining policies and procedures, managing the Delegation of Authority framework, and ensuring the effectiveness of the Quality Management System (QMS). This role requires a highly analytical and detail-oriented individual with a strong focus on compliance and continuous improvement.
 
 
 
 
 
 
 
 Job Responsibilities &amp; Duties:
 
 
 
 
 
 <ul>
 
 <li>
 
 Develop and revise policies for compliance and alignment with goals.
 
 </li>
 
 <li>
 
 Monitor policy effectiveness and recommend improvements.
 
 </li>
 
 <li>
 
 Develop and document procedures for operational consistency.
 
 </li>
 
 <li>
 
 Collaborate on new procedures and regularly review them for effectiveness.
 
 </li>
 
 <li>
 
 Manage and ensure clear communication of authority levels.
 
 </li>
 
 <li>
 
 Review delegation practices for compliance and provide employee training.
 
 </li>
 
 <li>
 
 Maintain QMS for compliance with standards and regulations.
 
 </li>
 
 <li>
 
 Conduct audits, implement corrective actions, and support certifications.
 
 </li>
 
 </ul>
 
 
 
 
 
 Required Skills and Qualifications:
 
 
 
 
 
 <ul>
 
 <li>
 
 Bachelor&rsquo;s degree in Business, Compliance, Operations, or related field.
 
 </li>
 
 <li>
 
 4-5 years of experience in policy development, procedure management, or quality management.
 
 </li>
 
 <li>
 
 Strong analytical, communication, and collaboration skills.
 
 </li>
 
 <li>
 
 Knowledge of industry standards and regulations.
 
 </li>
 
 </ul>
 
 
 
 
 
 Skills and Competencies:
 
 
 
 
 
 <ul>
 
 <li>
 
 Strategic thinking, attention to detail, and problem-solving.
 
 </li>
 
 <li>
 
 Ability to meet deadlines and manage multiple tasks.
 
 </li>
 
 <li>
 
 Strong organizational and relationship-building skills.
 
 </li>
 
 </ul>
 
 
 
 
 
 Additional Requirements:
 
 
 
 
 
 <ul>
 
 <li>
 
 Experience in a fast-paced environment.
 
 </li>
 
 <li>
 
 Fintech background is a plus.
 
 </li>
 
 <li>
 
 Fluency in Arabic and English.
 
 </li>
 </ul>
</div>

Policies and Procedures Senior Analyst

Grand Technology

Receptionist &amp; Admin Assistant Company: Grand Technology Location: Giza, Egypt Employment Type: Full-Time Job Overview Grand Technology, a subsidiary of the Mohammed Saif Thabet Group and a leading provider of next-generation digital solutions, is seeking a professional and highly organised Receptionist &amp; Admin Assistant to join our team in Giza, Egypt. As the first point of contact for our company, you will play a crucial role in shaping the first impression of our organisation. This position requires a proactive and resourceful individual who can manage front-of-house duties while providing comprehensive administrative support across the business. You will be an integral part of our result-driven organisation, contributing to the vibrant and innovative culture that thrives on teamwork and continuous improvement. Responsibilities &nbsp;<ul><li>Serve as the face of Grand Technology by welcoming clients, visitors, and partners in a professional and friendly manner.</li><li>Manage a multi-line switchboard, answering, screening, and forwarding incoming phone calls efficiently.</li><li>Handle all incoming and outgoing correspondence, including emails, couriers, and post.</li><li>Maintain a tidy, presentable, and well-organised reception and office area.</li><li>Schedule appointments, book meeting rooms, and coordinate catering for meetings and company events.</li><li>Perform general administrative and clerical duties, including photocopying, filing, data entry, and mailing.</li><li>Monitor and maintain office supply inventories, placing orders as needed.</li><li>Provide administrative support to various departments to ensure the smooth running of daily operations.</li><li>Assist with travel arrangements and accommodation booking for staff when required. &nbsp;</li></ul>Qualifications &nbsp;<ul><li>Proven experience as a Receptionist, Administrative Assistant, or in a similar front-office role.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).</li><li>Exceptional verbal and written communication skills in both English and Arabic.</li><li>Strong organisational and multitasking abilities with a keen eye for detail.</li><li>A professional attitude and polished appearance.</li><li>Excellent time-management skills and the ability to prioritise work effectively.</li><li>Resourceful, proactive, and able to work independently with minimal supervision.</li><li>A customer-focused approach and a commitment to delivering high-quality service.</li></ul> Benefits &nbsp;<ul><li>A competitive salary package.</li><li>The opportunity to work within a leading technology company recognised for its innovation.</li><li>A vibrant and supportive team environment that values collaboration and teamwork.</li><li>Opportunities for professional development and career growth.</li></ul>&nbsp;

Receptionist & Admin Assistant

HSE Contractors Inc

Quality Assurance Officer &amp; Quality Control Analyst:(Pharmacy Degree)Multinational company seeks a quality Assurance Officer/ Quality Control Analyst for a 6-month contract in 6th of October City.Responsibilities: Oversee sampling, audits, GMP/ISO/EDA compliance, investigate quality issues, and validate methods.Requirements: Pharmacy degree, 3+ years in QA or pharmaceutical manufacturing, GMP &amp; gas chromatography knowledge, strong English.Living in 6th of October City is preferred.Apply now: Rec.uni2@uni-serve.meJob Type: Temporary Contract length: 6 monthsPay: E&pound;13,000.00 - E&pound;20,000.00 per month

Quality Assurance Officer & Quality Control Analyst:(Pharmacy Degree)

Explore 206+ People experience and operations assistant analyst in Giza Egypt this November. Find roles across top companies and apply now to boost your career.