talent acquisition specialist Jobs in Giza Egypt

talent acquisition specialist

german speaker – customer service representative Jobs in Giza Egypt

german speaker – customer service representative

customer service operation manager Jobs in Giza Egypt

customer service operation manager

customer support agent (arabic/german/kurdish/english) Jobs in Giza Egypt

customer support agent (arabic/german/kurdish/english)

human resources business partner Jobs in Giza Egypt

human resources business partner

people operations specialist german speaker

Unilever

<div><div>JOB PURPOSE 
 
Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you are Responsible for maintaining employee records and creating all documents throughout the entire employee life cycle (JML), while developing solid relationships with key stakeholders to maintain operational performance across region. Responsibilities are carried out in strict adherence to the agreed service catalog and SLAs, under the direct supervision of the team leader., then this role is just for you! 
 
WHAT WILL YOUR MAIN RESPONSIBILITIES BE 
 
As a People Operations Specialist, your role involves managing various aspects of an employee&rsquo;s journey within the organization. 
 
Here are the key responsibilities: 
 
Service Management: 
<ul><li>Actively oversee and resolve HR-related tickets, prioritizing efficient and accurate service delivery</li><li>Validate proper approvals</li><li>Verify documents versus request</li><li>Ensure proper case management</li><li>Ensure high CSAT</li><li>Resolve tickets with proper quality standards</li><li>Manage incident escalations</li><li>Maintain and update employee records throughout the employee lifecycle while resolving system issues with relevant stakeholders</li><li>Conduct monthly validations before monthly closing, ensuring data quality across linked systems.to ensure correct reflection and prevent erroneous payments</li><li>Return to Work Coordination by ensuring the actual return to work date is set for the first working day following the leave period</li><li>Fill and validate mass upload templates with necessary employee details for mass data requests</li></ul> 

Bonus Plan Administration: 
<ul><li>Maintain precise bonus plans for the Annual Pay Review (APR) process.</li><li>Collaborate with finance and HR teams to ensure alignment.</li></ul> 

Reporting and Audits: 
<ul><li>Generate reports for stakeholders based on their requirements.</li><li>Support internal and external audits by providing HR system data.</li><li>Conduct regular audits to maintain data accuracy and compliance within the HR team.</li></ul> 

Stakeholder Interaction: 
<ul><li>Engage with senior stakeholders to address HR-related matters.</li><li>Foster positive relationships and effective communication.</li></ul> 

Process Simplification and Data Accuracy: 
<ul><li>Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes</li><li>Drive process simplification within HR operations.</li><li>Promote data-based decision-making by ensuring accurate HR data management.</li></ul> 

Document Handling and Compliance: 
<ul><li>Manage the JML process, including creating contracts, promotions, and salary increase letters.</li><li>Securely handle documentation and comply with data security (GDPR) requirements.</li></ul> 

Vendor Management: 
<ul><li>Onboard vendors to comply with policies and procedures.</li><li>Reactivate vendors accounts to ensure timely processing</li><li>Create Purchase Orders for 3rd party services &amp; accept triggers for receiving goods and services.</li><li>Initiate Urgent &amp; one-time payments to fulfil any Purchase Order&rsquo;s need.</li></ul> 

Benefits Administration: 
<ul><li>Ensure accurate and timely transaction processing across various local platformsIn summary, your role as a People Operation Specialist is pivotal in ensuring smooth HR operations, supporting employees, and maintaining accurate records across systems.</li></ul> 

WHAT YOU NEED TO SUCCEED 
Experiences &amp; Qualifications: 
 
<ul><li>Bachelor&rsquo;s degree in human resources or related Business degree from an accredited university or college</li><li>English Fluency</li><li>German Fluency</li><li>Ability to adapt to changing markets</li><li>Ability to work independently as well as a collaborative team player</li><li>Genuine interest in new technologies and tools, and tech savvy</li><li>Ability to communicate effectively through written and verbal communication and consistently deliver high-quality customer service in a professional manner</li><li>. Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity</li><li>. Ability to work professionally &amp; proactively with a remote client base</li><li>Workday knowledge is a plus</li></ul> 

Skills: 
<ul><li>Purpose-Driven Mindset</li><li>Data Literacy and Technology Skills</li><li>Communication and Stakeholder Management</li><li>Attention to Compliance and Legal Requirements</li><li>Problem-Solving and Process Improvement</li><li>Empathy and Employee-Centric Approach</li><li>Attention to details &amp; analytical</li></ul> 

Leadership: 
<ul><li>You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.</li></ul> 
<ul><li>As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.</li><li>Critical SOL (Standards of Leadership) Behaviors</li><li>PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.</li><li>PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.</li><li>CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.</li><li>PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.</li><li>AGILITY: Explores the world around them, continually learning and developing their skills.</li></ul> 
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.</div>
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.</div>

People Operations Specialist - German Speaker

WOW24-7

We are looking for a part-time Dedicated Agent to join our partner company. This role focuses on managing customer applications, collecting and processing supporting documents, and providing exceptional customer support via voice, chat, and email. The ideal candidate will be detail-oriented, organized, and skilled in multitasking.Requirements<ul><li>German C1, Arabic C1, English B1 (for internal communication only), Kurdish (will be a plus).</li><li>Experience in customer support through voice, chat, and email.</li><li>Excellent organizational and communication skills.</li><li>Ability to collect, review, and process customer documentation accurately.</li><li>Strong problem-solving skills and attention to detail.</li><li>Empathy and professionalism when handling inquiries from customers, schools, and tutors.</li></ul>Responsibilities<ul><li>Provide customer support across multiple channels: voice, chat, and email.</li><li>Managing applications by collecting supporting documents from customers and schools (via email, chat, and phone).</li><li>Conduct sales outreach by calling warm leads and finalizing contracts.</li><li>Handle pre-sales and post-sales questions.</li><li>Troubleshoot and resolve common issues.</li><li>Communicate effectively with parents, schools, tutors, and internal teams.</li><li>Handle and resolve complaints with empathy and professionalism.</li><li>Send reminders and updates as needed.</li></ul>Would be a plus<ul><li>Experience in education, admissions, or tutoring services.</li><li>Background in sales or contract handling.</li><li>Knowledge of the Kurdish language</li><li>Experience handling sensitive customer data.</li></ul>Work conditions<ul><li>Remote work.</li><li>The probation period is two months.</li><li>Schedule: 20 (twenty) hours per week - 4 (four) hours per day during European business hours, Monday through Friday.</li><li>Full-time after a few months.</li></ul>Job Types: Part-time, PermanentPay: E&pound;30,000.00 - E&pound;37,000.00 per monthExpected hours: 20 per weekApplication Question(s):<ul><li>How would you assess your fluency in both spoken and written German? Have you had experience communicating with native German speakers?</li><li>Is Arabic your native language?</li><li>How would you assess your fluency in English?</li><li>Do you speak Kurdish? If yes, at what level?</li><li>This role may be structured under an independent contractor agreement. Are you open to this type of cooperation?</li><li>Regarding compensation, what salary range (gross) would you consider appropriate for this role based on your experience and qualifications?</li></ul>

Customer Support Agent (Arabic/German/Kurdish/English)

QuickfirmX

We are hiring on behalf of our trusted partner TTEC, a global leader in customer experience solutions. This is your chance to join one of the top international call centers in Egypt and build a long-term career in customer service.About the Role &ndash; What You Will DoAs a Customer Service Representative (CSR 1) at TTEC, you will be the first point of contact for customers, ensuring they receive exceptional service and support. You&rsquo;ll handle incoming calls, chats, or emails, provide accurate information, and resolve inquiries efficiently while maintaining a positive and professional attitude.Your responsibilities include:<ul><li>Answer incoming communications from customers courteously and professionally.</li><li>Identify and understand customer needs, offering clear and effective solutions.</li><li>Conduct quick research using internal systems to resolve technical or account-related issues.</li><li>Document all interactions accurately and ensure proper follow-up.</li><li>Collaborate with your team to maintain service quality and achieve performance targets.</li><li>Work on rotational shifts (24/7) while maintaining high service standards.</li></ul>This role requires strong communication skills, attention to detail, and the ability to stay calm under pressure. You will receive full support and training to ensure your success in the role.Requirements<ul><li>Language Skills: German level C1 and English level B1.</li><li>Experience: Minimum of 6 months in a call center (customer service or related field).</li><li>Education: Graduates and dropouts are both eligible.</li><li>Excellent communication, problem-solving, and multitasking abilities.</li></ul>Benefits<ul><li>Attractive Salary: 44,681 EGP Gross.</li><li>Transportation: Available after 9 PM (door-to-door for females).</li><li>Social Insurance provided.</li><li>Work Location: Maadi, Cairo.</li><li>Working Hours: 8 hours per day + 1-hour break.</li><li>Days Off: 2 days weekly.</li></ul>Why Join TTEC?At TTEC, you&rsquo;ll work in a dynamic, international environment that values teamwork, career growth, and continuous learning. You&rsquo;ll receive professional training, performance incentives, and the opportunity to grow within one of the biggest global BPO leaders.If you&rsquo;re fluent in German, confident in English, and ready for a rewarding career, apply today through QuickfirmX &ndash; Egypt&rsquo;s #1 Platform for Call Center Jobs &ndash; and start your journey with TTEC!Apply Now via QuickfirmX &ndash; The First Call Center Platform in Egypt.Job Type: Full-timePay: E&pound;44,000.00 per month

German Speaker – Customer Service Representative

Nile University - NU

<div>
 Category: Staff Positions
 
 
 Type: Full Time
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Assist in organizing and managing the Provost&rsquo;s calendar, scheduling meetings, and coordinating appointments.
 </li>
 <li>
 Prepare, proofread, and format correspondence, memos, reports, and presentations in both Arabic and English.
 </li>
 <li>
 Maintain and update filing systems, ensuring accessibility and confidentiality of documents.
 </li>
 <li>
 Handle incoming calls, emails, and inquiries, redirecting them as appropriate.
 </li>
 <li>
 Support the organization of meetings, workshops, and academic events led by the Provost&rsquo;s Office.
 </li>
 <li>
 Assist in preparing agendas, taking minutes, and following up on action items.
 </li>
 <li>
 Serve as a point of contact for routine inquiries to the Provost&rsquo;s Office, ensuring timely and accurate responses.
 </li>
 <li>
 Facilitate communication and collaboration between the Provost&rsquo;s Office and other departments within Nile University.
 </li>
 <li>
 Support the preparation and distribution of announcements, newsletters, or updates from the Provost&rsquo;s Office.
 </li>
 <li>
 Monitor office supplies and place orders as needed to maintain efficient office operations.
 </li>
 <li>
 Ensure all tasks comply with Nile University&rsquo;s policies, procedures, and standards of operation.
 </li>
 <li>
 Maintain a high level of confidentiality in handling sensitive information related to academic and administrative matters.
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree.
 </li>
 <li>
 Minimum 3 years of relevant experience.
 </li>
 <li>
 Previous experience in Educational / Academic fields is preferred.
 </li>
 <li>
 Fluent English Speaker.
 </li>
 <li>
 Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
 </li>
 <li>
 Excellent Communication skills.
 </li>
 <li>
 Presentable.
 
 
 </li>
 </ul>
 If you are interested, kindly submit your CV to: Recruitment@nu.edu.eg
 
 
 Please mention (Administrative Assistant) in the subject field.
</div>

Administrative Assistant

IntouchCX

We're Hiring French Speakers ( Bilingual Account ) at IntouchCX!Join the most prestigious customer support account in Egypt!What We Offer:Top-tier salary &ndash; among the highest in the market!Full Social &amp; Medical InsuranceRotational Shifts (last shift ends at 10 PM &ndash; no overnight!)Transportation provided or transportation allowance &ndash; your choice!Requirements:French Level (C1 level) - English Level ( B2 Level )Egyptian Nationals onlyGraduates (Sorry, no undergrads!)Job Type: Full-timePay: Up to E&pound;39,000.00 per monthApplication Question(s):<ul><li>What is Your English Level? ( Must be C1 Speaker ) </li></ul>Education:<ul><li>Bachelor's (Preferred)</li></ul>Experience:<ul><li>Call Center Field: 1 year (Preferred)</li></ul>

Technical Customer Advisor

Tabby

<div><h3 class="jobSectionHeader">Description</h3><div> 

 About the Role 
 
 We&rsquo;re on the lookout for a Collections Specialist to join our growing Risk &amp; Collections team in the UAE. If you&rsquo;re passionate about fintech, customer experience, and smart recovery strategies, this is your chance to be part of a company that's reshaping the future of finance.</div><h3 class="jobSectionHeader"> 
Key Responsibilities</h3><div> 
Account Management</div><ul>
<li>Manage delinquent accounts based on segmentation and performance data.</li>
<li>Ensure all collection activities comply with internal policies, audit standards, and UAE regulatory requirements.</li>
<li>Maintain strong governance and control frameworks to minimize risk.</li>
</ul><div> 
Customer Dispute Resolution</div><ul>
<li>Track and resolve customer disputes related to payments or services.</li>
<li>Collaborate with internal teams for timely, fair, and customer-centric solutions.</li>
</ul><div> 
Customer Communication</div><ul>
<li>Ensure effective and professional communication to maximize recoveries while preserving the customer experience.</li>
<li>Handle customer interactions across various digital channels.</li></ul><div></div><h3 class="jobSectionHeader"> 
Skills, Knowledge &amp; Expertise</h3> 
<ul>
<li>
2&ndash;3 years of collections or recovery experience, preferably in digital banking or fintech.</li>
<li>Strong knowledge of UAE regulations and debt collection best practices.</li>
<li>Experience with collection agencies, digital tools, and performance reporting.</li>
<li>Excellent communication, problem-solving, and stakeholder management skills.</li>
<li>Ability to balance empathy with commercial impact in customer conversations.</li></ul> 
<div></div>
<h3 class="jobSectionHeader">
About Tabby</h3><div>
Tabby creates financial freedom in the way people shop, earn and save, by reshaping their relationship with money. 
 
The company&rsquo;s flagship offering allows shoppers to split their payments online and in-store with no interest or fees. Over 32,000 global brands and small businesses, including Amazon, Noon, IKEA and Shein use Tabby to accelerate growth and gain loyal customers by offering easy and flexible payments online and in stores. 
 
Tabby has generated over $7 billion in transaction volume for its partner brands and has the highest rated, most reviewed, largest and fastest growing app of any fintech in the GCC region. 
 
Tabby launched operations in 2020 and has raised +$1 billion in equity and debt funding from global and regional investors.</div></div>

Collection Specialist

Explore 144+ People operations specialist german speaker in Giza Egypt this November. Find roles across top companies and apply now to boost your career.

144 people operations specialist german speaker jobs IN Giza Egypt

People Operations Specialist - German Speaker

Customer Support Agent (Arabic/German/Kurdish/English)

German Speaker – Customer Service Representative

German Speaker – Customer Service Representative

Administrative Assistant

Technical Customer Advisor

Collection Specialist