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people operations specialist

Mondia

<div>
 Our People Operations is the custodian of our HR systems, teams' operations and admin function; the driving force behind our local People teams, the People Operations leads all administrative activities and coordinates the necessary operational tasks to ensure that we can deliver first class service to our people, with accurate and timely data and reporting.
 
 
 <ul>
 <li>
 Drafting and archiving all team administration including hiring documentation, reports, letters and other people related correspondence
 </li>
 <li>
 Contributing to the development and implementation of systems, processes and objectives, to offer best in class HR Service delivery
 </li>
 <li>
 Acting as custodian of the People team's tech tools, (Lattice, BambooHR), ensuring these remain up-to-date accurate and are a single source of truth for all relevant stakeholders
 </li>
 <li>
 Tracking and monitoring leave balances for all local employees, escalating any exceptions and guiding colleagues on the correct adoption of company practices
 </li>
 <li>
 Facilitate and contribute to the onboarding program ensuring all new joiner documentation is completed and people are onboarded effectively, to ensure a smooth transition in their new roles
 </li>
 <li>
 Compiling detailed and accurate monthly reporting to facilitate the timely processing of people operations tasks, such as payroll
 </li>
 <li>
 Acting as a champion of the organisation's Values and contributing to building a high performance and engaged culture
 </li>
 <li>
 Self-lead learning, keeping abreast of international best practice at all times
 </li>
 <li>
 Identifying any issues within current working practices where possible, suggesting solutions to ensure continual improvement
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 At least 2 years' experience as People Operations or a comparable role
 </li>
 <li>
 Proven track record operating in a busy HR / People admin function across multiple areas of HR
 </li>
 <li>
 Excellent administrator; with extremely high attention to detail and good analytical skills
 </li>
 <li>
 Agile, flexible and responsive approach to work
 </li>
 <li>
 High focus on achievement and results delivery
 </li>
 <li>
 Proven track record in a People/HR admin role, would be a distinct advantage
 </li>
 <li>
 Previous experience within a tech environment, would be a distinct advantage
 </li>
 <li>
 Strong analytical and critical thinking skills and great attention to detail; able to provide meaningful reporting and narrative on market insights
 </li>
 <li>
 Extensive knowledge of HR policies and systems and local Labour Law
 </li>
 <li>
 Previous experience within a tech environment, startup, rapidly-scaling business and/or in a matrix organizational structure would be a distinct advantage
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 Social insurance coverage for employees
 </li>
 <li>
 Health insurance for employees and their families
 </li>
 <li>
 Opportunity to work for a dynamic international company with a flat hierarchical structure, where your voice matters and your impact is seen
 </li>
 <li>
 The company will contribute up to EUR 25 per month towards staff perks
 </li>
 <li>
 A company bonus scheme applicable as per bonus scheme rules
 </li>
 <li>
 EUR equivalent salaries paid in EGP
 </li>
 </ul>
</div>

People Operations Specialist

Unilever

<div>
 
 Job Purpose
 
 
 
 Unilever is the place where you can bring your purpose to life with the work that you do &ndash; creating a better business and a better world. If you are Responsible for maintaining employee records and creating all documents throughout the entire employee life cycle (JML), while developing solid relationships with key stakeholders to maintain operational performance across region. Responsibilities are carried out in strict adherence to the agreed service catalog and SLAs, under the direct supervision of the team leader., then this role is just for you!
 
 
 
 What Will Your Main Responsibilities Be
 
 
 
 As a People Operations Specialist, your role involves managing various aspects of an employee&rsquo;s journey within the organization. Here are the key responsibilities:
 
 
 
 Service Management
 
 
 
 <ul>
 <li>
 Actively oversee and resolve HR-related tickets, prioritizing efficient and accurate service delivery
 </li>
 <li>
 Validate proper approvals
 </li>
 <li>
 Verify documents versus request
 </li>
 <li>
 Ensure no breach tickets
 </li>
 <li>
 Follow up on suspended tickets
 </li>
 <li>
 Meeting C-SAT targets
 </li>
 <li>
 Resolve tickets with proper quality standards
 </li>
 <li>
 Manage incident escalations
 </li>
 <li>
 Ensure IT support tickets
 
 
 </li>
 </ul>
 
 Employee Records Management
 
 
 
 <ul>
 <li>
 Maintain and update employee records throughout the employee lifecycle while resolving system issues with relevant stakeholders
 </li>
 <li>
 Conduct monthly validations before monthly closing, ensuring data quality across linked systems.to ensure correct reflection and prevent erroneous payments
 </li>
 <li>
 Return to Work Coordination by ensuring the actual return to work date is set for the first working day following the leave period
 </li>
 <li>
 Fill and validate mass upload templates with necessary employee details for mass data requests
 
 
 </li>
 </ul>
 
 Bonus Plan Administration
 
 
 
 <ul>
 <li>
 Maintain precise bonus plans for the Annual Pay Review (APR) process.
 </li>
 <li>
 Collaborate with HR teams to ensure alignment.
 
 
 </li>
 </ul>
 
 Reporting And Audits
 
 
 
 <ul>
 <li>
 Generate reports for stakeholders based on their requirements.
 </li>
 <li>
 Support internal and external audits by providing HR system data.
 
 
 </li>
 </ul>
 
 Stakeholder Interaction
 
 
 
 <ul>
 <li>
 Engage with senior stakeholders to address HR-related matters.
 </li>
 <li>
 Notify relevant stakeholders with each month&rsquo;s moves &amp; changes
 </li>
 <li>
 Foster positive relationships and effective communication.
 
 
 </li>
 </ul>
 
 Process Simplification And Data Accuracy
 
 
 
 <ul>
 <li>
 Build and share knowledge of area of expertise by continuously keeping up to date with internal and external updates and changes
 </li>
 <li>
 Drive process simplification within HR operations.
 </li>
 <li>
 Promote data-based decision-making by ensuring accurate HR data management.
 
 
 </li>
 </ul>
 
 Document Handling And Compliance
 
 
 
 <ul>
 <li>
 Manage the JML process, including creating contracts, promotions, and salary increase letters.
 </li>
 <li>
 Securely handle documentation and comply with data security (GDPR) requirements.
 </li>
 <li>
 Validate visa and Right to Work (RTW) documents during global employee moves.
 
 
 </li>
 </ul>
 
 Accuracy And Compliance Audits
 
 
 
 <ul>
 <li>
 Conduct regular audits to maintain data accuracy and compliance within the HR team.
 
 
 </li>
 </ul>
 
 Vendor Management
 
 
 
 <ul>
 <li>
 Create Purchase Orders for 3rd party services &amp; accept triggers for receiving goods and services.
 
 
 </li>
 </ul>
 
 Benefits Administration
 
 
 
 <ul>
 <li>
 Ensure accurate and timely transaction processing across various local platforms
 
 
 </li>
 </ul>
 In summary, your role as a People Operation Specialist is pivotal in ensuring smooth HR operations, supporting employees, and maintaining accurate records across systems.
 
 
 
 What You Need To Succeed
 
 
 
 
 Experiences &amp; Qualifications
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Human Resources or related Business degree from an accredited university or college
 </li>
 <li>
 English Fluency
 </li>
 <li>
 Very good Microsoft Office skills
 </li>
 <li>
 Ability to adapt to changing markets
 </li>
 <li>
 Ability to work independently as well as a collaborative team player
 </li>
 <li>
 Genuine interest in new technologies and tool
 </li>
 <li>
 Ability to communicate effectively through written and verbal communication and consistently deliver high-quality customer service in a professional manner
 </li>
 <li>
 Demonstrated effectiveness to prioritize between tasks with different deadlines, complexity
 </li>
 <li>
 Ability to work professionally &amp; proactively with a remote client base Workday knowledge is a plus
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Purpose-Driven Mindset
 </li>
 <li>
 Data Literacy and Technology Skills
 </li>
 <li>
 Communication and Stakeholder Management
 </li>
 <li>
 Attention to Compliance and Legal Requirements
 </li>
 <li>
 Problem-Solving and Process Improvement
 </li>
 <li>
 Empathy and Employee-Centric Approach
 </li>
 <li>
 Attention to details &amp; analytical Skills
 
 
 </li>
 </ul>
 Leadership
 
 
 <ul>
 <li>
 You are energized by delivering fantastic results. You are an example to others &ndash; both your results and your resilience. You are constantly on the lookout for better ways to do things, engaging and collaborating with others along the way.
 </li>
 <li>
 As an individual you are the one responsible for your own wellbeing and delivering high standards of work. You must also focus on the Consumer and what they need. You are humble and have your head up, looking around to interpret evidence and data smartly, spot issues and opportunities to make things better.
 </li>
 <li>
 Critical SOL (Standards of Leadership) Behaviors
 </li>
 <li>
 PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Has an owner&rsquo;s mindset, using data and insight to make decisions.
 </li>
 <li>
 PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
 </li>
 <li>
 CONSUMER LOVE: Whatever their role, always looks for better ways to serve consumers. Invests time inside and outside to understand the needs of consumers.
 </li>
 <li>
 PURPOSE &amp; SERVICE: Has humility, understanding that leadership is service to others, inside and outside Unilever.
 </li>
 <li>
 AGILITY: Explores the world around them, continually learning and developing their skills.
 
 
 </li>
 </ul>
 Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
 
 
 Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their &lsquo;Whole Self&rsquo; to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.
</div>

People Operations Specialist - UK&I

Majid Al Futtaim

<div>
 
 
 BUSINESS INTRODUCTION
 
 
 
 Majid Al Futtaim Holding is the leading shopping mall, retail, communities, entertainment developer and operator in the Middle East, North Africa, and Central Asia regions. With over 48,000 people, revenues of over US$ 11 Billion, and operations in 18 countries. Some of the iconic brands we carry include Mall of the Emirates, Carrefour, All Saints, Lego, City Center, Abercrombie &amp; Fitch, &amp; Vox Cinemas. We believe in making Great Moments for Everyone, Every day.
 
 
 
 
 
 
 JOB TITLE
 
 
 
 Employee Life Cycle Specialist | Majid Al Futtaim Global Solutions | People &amp; organization
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Employee Life Cycle (ELC) Specialist is responsible for managing HR operations across the full employee journey, including onboarding, transfers, promotions, data management, and offboarding. The role acts as the first point of contact for employees and managers, providing accurate advice and support through calls, emails, and ticketing systems. It also ensures smooth transactions in SuccessFactors and compliance with HR processes.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Provide timely and accurate support to employees and managers on HR queries (onboarding, transfers, data updates, exits).
 </li>
 <li>
 Manage HR system (SuccessFactors) transactions, such as hiring, job changes, compensation updates, and terminations.
 </li>
 <li>
 Ensure accuracy and compliance of employee data in SuccessFactors and ticketing systems.
 </li>
 <li>
 Deliver excellent customer service, ensuring positive feedback from employees and managers.
 </li>
 </ul>
 
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in human resources, Business Administration, or a related field.
 </li>
 <li>
 
 1 Year of experience
 
 in HR operations, internships, or employee services (experience with SuccessFactors is a plus).
 </li>
 <li>
 Human Resources Internship or Diploma (Preferred).
 </li>
 </ul>
 
 
 
 
 
 WHAT WE OFFER
 
 
 <ul>
 <li>
 At Majid Al Futtaim, we&rsquo;re on a mission to create great moments, to spread happiness, to build, experiences that stay in our memories for a lifetime. We&rsquo;re proud to say that over the past 27 years, we have built a reputation as a regional market leader in what we do. Join us!
 </li>
 <li>
 Work from any country in the world for 30 days a year.
 </li>
 <li>
 Work in a friendly environment, where everyone shares positive vibes and excited about our future.
 </li>
 <li>
 Work with over 50,000 diverse and talented colleagues, all guided by our Leadership Model.
 </li>
 </ul>
 
 
</div>

Employee Life Cycle Specialist

<div>
 At JTI we celebrate differences, and everyone truly belongs.
 
 46,000 people from all over the world
 
 are continuously building their unique success story with us.
 
 83% of employees feel happy
 
 working at JTI.
 
 
 To make a difference with us, all you need to do is bring your
 
 human best.
 
 
 
 What will your story be? Apply now!
 
 
 
 Learn more jti.com
 
 
 
 
 Fleet Specialist
 
 
 
 You will be responsible for overseeing the daily operations of the company's fleet of vehicles, ensuring efficient and cost-effective transportation of goods and services. This role involves managing fleet suppliers in terms of leasing and maintenance, coordinating drivers, ensuring compliance with regulations, and optimising fleet performance.
 
 
 The Fleet Specialist plays a critical role in maintaining the safety, reliability, and efficiency of the fleet.
 
 
 
 Position
 
 
 
 As the Fleet Specialist in the Fleet &amp; Facilities Department, you will be responsible for
 
 
 <ul>
 <li>
 Fleet Operations Manage daily fleet activities, including vehicle scheduling, and driver coordination to ensure efficiency, Address driver concerns and resolve any issues related to fleet operations also to implement and enforce fleet policies and procedures to ensure efficient operations
 </li>
 <li>
 Maintenance &amp; Repairs Oversee preventive maintenance and repairs, ensuring all vehicles remain in optimal working condition. Coordinate with external maintenance staff and external service providers for repairs and servicing. Maintain accurate records of vehicle maintenance, inspections, and repairs
 </li>
 <li>
 Compliance &amp; Safety Ensure adherence to all legal, regulatory, and safety requirements while conducting regular fleet audits. Investigate and report accidents or incidents involving fleet vehicles
 </li>
 <li>
 Cost &amp; Budget Management Monitor expenses, optimize fuel efficiency, and implement cost-saving measures within the approved budget
 </li>
 <li>
 Reporting &amp; Documentation Maintain accurate records including vehicle logs, maintenance records, and driver schedules. Track fleet performance metrics, and provide reports to management
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in Business Administration, Logistics, Transportation Management, or a related field is preferred
 </li>
 <li>
 1-3 years of proven experience in fleet management
 </li>
 <li>
 Fluent English &amp; Arabic
 </li>
 <li>
 Strong knowledge of fleet operations, vehicle maintenance, and regulatory compliance
 </li>
 <li>
 Excellent organizational and problem-solving skills
 </li>
 <li>
 Strong communication and leadership skills, with the ability to manage drivers and coordinate with stakeholders
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 Expect wellbeing initiatives, flexible work arrangements, growth opportunities, and excellent benefits, including a unique family leave policy. For more details on local policies, speak with the Talent Advisor.
 
 
 Are you ready to join us? Build your success story at JTI. Apply now!
 
 
 Next Steps
 
 
 After applying, if selected, please anticipate the following within 1-3 weeks of the job posting closure Phone screening with Talent Advisor &gt; Assessment tests &gt; Interviews &gt; Offer. Each step is eliminatory and may vary by role type.
 
 
 At JTI, we strive to create a diverse and inclusive work environment. As an equal-opportunity employer, we welcome applicants from all backgrounds. If you need any specific support, alternative formats, or have other access requirements, please let us know.
</div>

Fleet Specialist

Ariston Group

<div>
 Job description:
 
 
 
 The aim of this role will be to assure operations and distribution to all final customers (local and export) in order to maximize the Los, process efficiency, productivity, quality &amp; service level through continuous improvement plans and cost reduction.
 
 
 
 Local Market Activities (reporting to EGYPT COUNTRY MANAGER):
 
 
 <ul>
 <li>
 Coordinate sales admin team of +2 people for order entry, delivery creation in local system
 </li>
 <li>
 Coordinate whs team in local warehouse to load,unload respecting local rules and following indication of HSE
 </li>
 <li>
 Manage demand planning of country ensuring a correct planning of local factory and import
 </li>
 <li>
 Import process management in accordance with local regulation on custom clearance and with support of a broker.
 </li>
 <li>
 Logistic costs control : BDG and FCST definition. Monthly monitoring target and results (variance)
 </li>
 <li>
 Manage and guarantee proper relationships with logistics partner/support in tender and negotiation
 </li>
 <li>
 Develops appropriate supply chain strategy to maximize customer satisfaction at the lowest possible cost
 </li>
 <li>
 Ensure operations are properly sized, designed and staffed in line with future requirements;
 </li>
 <li>
 Align organizational and development plans for people to the functional strategic plan to add value on people;
 </li>
 <li>
 Control and define stock count/scrap according&nbsp; to central policy monitoring targets and results
 </li>
 <li>
 Prevent and Manage Risks in logistics
 </li>
 </ul>
 
 
 
 EXPORT Market Activities (reporting to central SC&amp;LOG AMEA) :
 
 
 <ul>
 <li>
 Coordinate activity of SC&amp;Log Export senior specialist with FP and RM factory warehouse
 </li>
 <li>
 Ensure proper service to export customer from the plant with support 360&deg; from the shipping till payment and export process with support&nbsp; of central AMEA sales admin export
 </li>
 </ul>
</div>

SUPPLY CHAIN & LOGISTICS MANAGER EGYPT

Breadfast

<div>
 
 
 Role Objectives:
 
 
 
 To lead the end-to-end experience, satisfaction, and retention of Breadfast&rsquo;s Delivery Associates (DAs), ensuring their engagement and loyalty through lifecycle optimization, communication, recognition, and partnerships, ensuring a motivated and loyal delivery workforce.
 
 
 
 
 
 
 Roles &amp; Responsibilities:
 
 
 <ul>
 <li>
 
 Delivery Associate Experience:
 
 </li>
 <li>
 Design and continuously improve the end-to-end Delivery Associate (DA) experience &mdash; from activation to long-term retention and offboarding.
 </li>
 <li>
 Identify critical pain points in the DA lifecycle and implement solutions to enhance satisfaction and reduce early churn.
 </li>
 <li>
 Develop activation strategies to reduce no-shows and improve engagement.
 </li>
 <li>
 
 Experience &amp; Satisfaction Improvement:
 
 </li>
 <li>
 Conduct regular surveys, interviews, and feedback sessions to gather DA insights and identify areas of improvement.
 </li>
 <li>
 Analyze satisfaction metrics (e.g., CSAT/DSAT) and exit feedback to inform experience design.
 </li>
 <li>
 Lead root cause analysis (RCA) efforts to uncover reasons behind churn and disengagement or attrition.
 </li>
 <li>
 
 Engagement &amp; Communication:
 
 </li>
 <li>
 Build and execute lifecycle communication campaigns (SMS, in-app notifications, WhatsApp) to support DA education, engagement, and awareness.
 </li>
 <li>
 Ensure timely, targeted messaging across different stages of the DA journey.
 </li>
 <li>
 Collaborate with the DA Partnerships Specialist on internal communications related to programs, initiatives, and process changes.
 </li>
 <li>
 
 Retention &amp; Loyalty Initiatives:
 
 </li>
 <li>
 Design and manage DA loyalty and retention programs focused on reward, recognition, and performance consistency.
 </li>
 <li>
 Develop bonus structures and incentive programs that are linked to tenure, delivery quality, and other performance metrics.
 </li>
 <li>
 Set and monitor program timelines, eligibility criteria, and fairness mechanisms.
 </li>
 <li>
 
 Partnerships:
 
 </li>
 <li>
 Lead the development of external partnerships (e.g., discounts, services, vouchers) to enhance DA satisfaction and support retention.
 </li>
 <li>
 Identify and secure beneficial deals (e.g., transportation, telecom, healthcare) that directly improve the DA experience.
 </li>
 <li>
 Oversee the DA Partnerships Specialist, who will be responsible for partnership sourcing, execution, and benefit rollout.
 </li>
 <li>
 
 Inventory &amp; Operational Oversight:
 
 </li>
 <li>
 Oversee DA inventory custody (e.g., pouches, uniforms, helmets), ensuring accountability and adherence to policies.
 </li>
 <li>
 Create and enforce tracking mechanisms for issued items, minimizing loss and misuse.
 </li>
 <li>
 Work closely with field teams to streamline inventory distribution and retrieval processes.
 </li>
 <li>
 
 Cross-Functional Collaboration:
 
 </li>
 <li>
 Act as the key liaison between the Supply team and other functions (e.g., Operations, Customer Experience, Product) to align initiatives.
 </li>
 <li>
 Advocate for DA needs in product and process improvements.
 </li>
 <li>
 Contribute to cross-departmental projects related to DA growth and efficiency.
 </li>
 <li>
 
 Team Leadership:
 
 </li>
 <li>
 Directly manage the DA Partnerships Specialist, providing guidance, structure, and performance feedback.
 </li>
 <li>
 Support the development and growth of team members through coaching and clear expectation setting.
 </li>
 <li>
 Promote a culture of ownership, accountability, and collaboration within the DA Experience vertical.
 </li>
 </ul>
 
 
 
 
 
 Required Education, Knowledge, and Skills:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Supply Chain, or related field.
 </li>
 <li>
 5+ years in partner engagement, workforce retention, or operations &mdash; preferably in logistics or last-mile delivery.
 </li>
 <li>
 Strong communication and stakeholder management
 </li>
 <li>
 Analytical and problem-solving ability, especially in root cause analysis
 </li>
 <li>
 Creative thinking around incentive and loyalty programs
 </li>
 <li>
 Project management with a focus on execution and timelines
 </li>
 <li>
 People management and team development
 </li>
 <li>
 Cross-functional collaboration and negotiation (especially with external partners)
 </li>
 </ul>
 
 
</div>

Delivery Associate Experience & Retention Lead

Egypt Education Platform

<div>
 Egypt Education Platform is seeking a highly organized and motivated
 
 Operations Specialist
 
 to join our dynamic team. The Operations Specialist will play a key role in supporting the Operations team.
 
 
 
 Key Responsibilities:
 
 
 
 <ul>
 <li>
 Support the development, implementation, and continuous improvement of operational systems, processes, and best practices
 </li>
 <li>
 Coordinate and monitor daily operational activities to ensure accuracy, efficiency, and compliance with company policies
 </li>
 <li>
 Collaborate with departments (e.g., Sales, Finance, Logistics, Customer Service) to ensure seamless workflow and issue resolution
 </li>
 <li>
 Assist in planning and execution of projects, including scheduling, resource coordination, and reporting
 </li>
 <li>
 Handle vendor relationships and procurement processes where applicable
 </li>
 <li>
 Ensure compliance with internal and external policies, regulations, and standards
 </li>
 <li>
 Troubleshoot operational problems and escalate issues as needed
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 Bachelor's degree in business administration, Operations Management, or a related field
 </li>
 <li>
 2+ years of experience in an operations, project coordination, or administrative role
 </li>
 <li>
 Strong analytical and problem-solving skills
 </li>
 <li>
 Excellent organizational and time-management abilities
 </li>
 <li>
 Proficient in Microsoft Office Excel
 </li>
 <li>
 Strong communication and interpersonal skills
 
 
 </li>
 </ul>
 To apply, please submit your CV along with a cover letter that highlights your relevant experience and skills.
 
 
 
 Safeguarding Statement:
 
 The safety and welfare of our employees and students are our highest priority, and all appointments are subject to thorough background checks and reference verifications.
</div>

Operations Specialist

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