associate product manager-process optimization Jobs in Hyderabad

associate product manager-process optimization

engineering operations manager Jobs in Hyderabad

engineering operations manager

process assistant

product owner

qa engineer

process excellence specialist

Google Operations Center

<div>
 
 Join Us!
 
 
 
 At Google Operations Center we help Google users and customers solve problems and achieve their goals&mdash;all while enjoying a culture focused on improving continuously and being better together. We work hard, we play hard, and we want you to join us!
 
 
 The Process Excellence Specialist will be responsible to lead an improvement agenda for the vertical and work closely with Senior Stakeholders, including Clients. S/he is responsible to ensure smooth delivery on functional and vertical goals of the site in alignment with the global level and charter agenda that covers: Optimization, Productivity Improvement, Customer centricity, Customer experience elevation. Through Continuous Improvement or Transformative ideas, drive improvements to all customer facing metrics like CSAT, Quality, Turn around time, wait time and for the organization enhance productivity, Accuracy, Quality and Resource Utilization by using LSS methodologies &amp; DNA building within the Organization.
 
 
 
 Position Responsibilities
 
 
 
 <ul>
 <li>
 Spearheading Process Excellence / Customer Experience by developing and deploying Service Excellence framework; focussing on creating best in class user experience/ or customer delight
 </li>
 <li>
 Evaluate current current and to-be-transitioned processes including flow chart, value stream maps, performance metrics, Systems and tools , Customer Journey, Agent Journey to determine Gaps, Opportunities and optimize process performance &amp; Leads handover process and documentation to Operation
 </li>
 <li>
 Assist the teams is establishing the right business performance standards, set the right improvement goals in each step and collaborate with operations on designing the process to attain such metrics, reduce variation in critical business processes
 </li>
 <li>
 Be independent and sole owner of Process Excellence / Continuous Improvement for the site and act as change agent for each assigned improvement / Transformation
 </li>
 <li>
 Act as the liaison between relevant stakeholders to help them determine appropriate synergies and document dependencies, dates, schedules, project owners and linkages that are critical for the success of transformation activities.
 </li>
 <li>
 Work collaboratively with the leadership team, Portfolio Owner , Business Verticals &amp; their Leadership team to understand goals and objectives related to the user experience needs, create Continuous improvement (CI) agenda and deliver on it by designing and executing programs to bring Transformational Opportunities , Elevate Customer experience and deliver Business Values using established tools and framework
 </li>
 <li>
 Build relationships with other regions and Global teams in order to support identification, review, prioritization and execution of key opportunities across Sites / Verticals
 </li>
 <li>
 Coaches project team on required topics according to the specific needs of the process &amp; Provide lean trainings to the team/and other members, where needed
 </li>
 <li>
 Represent GOC Site / Vertical aligned to in Business Reviews with GOC Leadership / Vertical Leadership
 </li>
 <li>
 Understanding of new age trends on Technology and be able to identify processes that can be automated and deliver on the same by working closely with the development team
 
 
 </li>
 </ul>
 
 Minimum Qualifications
 
 
 
 <ul>
 <li>
 3-6 yrs of overall Service Sector experience with expertise in Process Transformation and Operational Excellence in BPO environment
 </li>
 <li>
 Experience with Lean tools such as value stream mapping, 5S, standard work, 5 Why Analysis, etc &amp; LSS certification - Green or Black belt
 </li>
 <li>
 Capable of applying problem solving LSS methodologies to propose corrective action plans, including root cause analysis and preventative measures proposal
 </li>
 <li>
 Capable of identifying Transformative Opportunities to bring in exponential Business Value
 </li>
 <li>
 Knowledge in Automation (RPA, ML, AI &amp; cognitive is a plus)
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 <ul>
 <li>
 We support you with competitive wages and comprehensive health care including medical, dental and vision coverage
 </li>
 <li>
 We support your family with gender-neutral baby bonding leave, 14 week birth-parent maternity leave, and generous life, accident and disability insurance minimums
 </li>
 <li>
 Employees who work onsite can enjoy free meals and snacks, and fun onsite experiences
 
 
 </li>
 </ul>
 At the Google Operations Center, we don't just accept differences - we celebrate them, we support them, and we thrive on them for the benefit of our employees, our products, and our community. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.
 
 
 Information collected and processed as part of your GOC jobs profile, and any job applications you choose to submit is subject to GOC's Applicant and Candidate Privacy Policy
 
 .
 
 
 
 
 Thanks for your interest in this opportunity! Our recruitment team will contact you if your profile is a good fit for the role. If you don't hear from us within 2-3 weeks, please consider your application unsuccessful at this time. We value your patience throughout this time. For any questions, feel free to reach out to us at
 
 goc-candidate-global@googleoperationscenter.com
 
 .
 
</div>

Process Excellence Specialist

US Pharmacopeia

<div>
 
 Description
 
 
 
 
 Who is USP?
 
 
 
 The U.S. Pharmacopeial Convention (USP) is an independent scientific organization that collaborates with the world&rsquo;s leading health and science experts to develop rigorous quality standards for medicines, dietary supplements, and food ingredients. At USP, we believe that scientific excellence is driven by a commitment to fairness, integrity, and global collaboration. This belief is embedded in our core value of Passion for Quality and is demonstrated through the contributions of more than 1,300 professionals across twenty global locations, working to strengthen the supply of safe, high-quality medicines worldwide.
 
 
 At USP, we value inclusive scientific collaboration and recognize that attracting diverse expertise strengthens our ability to develop trusted public health standards. We foster an organizational culture that supports equitable access to mentorship, professional development, and leadership opportunities. Our partnerships, standards, and research reflect our belief that ensuring broad participation in scientific leadership results in stronger, more impactful outcomes for global health.
 
 
 USP is proud to be an equal employment opportunity employer (EEOE) and is committed to ensuring fair, merit-based selection processes that enable the best scientific minds&mdash;regardless of background&mdash;to contribute to advancing public health solutions worldwide. We provide reasonable accommodations to individuals with disabilities and uphold policies that create an inclusive and collaborative work environment.
 
 
 
 Brief Job Overview
 
 
 
 The role is engaged in the synthesis and delivery of USP Reference Standard candidate materials and API impurities through design and development of cost-effective synthetic routes. Candidate should carry literature search using scientific databases and work on planning and execution of synthesis of target molecules in mg to multigram/KG scale. Candidate should ensure the completion of assigned tasks as per timelines, prepare project reports, communicate with the team and update on the project progress. Candidate should be adherent to quality management systems (QMS) and lab safety practices
 
 
 
 How will YOU create impact here at USP?
 
 
 
 As part of our mission to advance scientific rigor and public health standards, you will play a vital role in increasing global access to high-quality medicines through public standards and related programs. USP prioritizes scientific integrity, regulatory excellence, and evidence-based decision-making to ensure health systems worldwide can rely on strong, tested, and globally relevant quality standards.
 
 
 Additionally, USP&rsquo;s People and Culture division, in partnership with the Equity Office, invests in leadership and workforce development to equip all employees with the skills to create high-performing, inclusive teams. This includes training in equitable management practices and tools to promote engaged, collaborative, and results-driven work environments.
 
 
 
 The Scientist III/IV Has The Following Responsibilities
 
 
 
 <ul>
 <li>
 Carry out literature search related to assigned projects using various scientific data base.
 </li>
 <li>
 Design synthetic routes for the target small molecules. Prepare project proposals with tentative cost estimates.
 </li>
 <li>
 Perform synthesis &amp; isolation of pharmaceutical analytical impurities, reference standards and degradation impurity standards.
 </li>
 <li>
 Procure key raw materials and reagents required for the project
 </li>
 <li>
 Perform the reactions in small as well as large scale in the lab for the synthesis of target compounds
 </li>
 <li>
 Purification of compounds through various techniques such as crystallization, column chromatography, and advanced flash purification systems.
 </li>
 <li>
 Troubleshooting synthesis and purification issues independently
 </li>
 <li>
 Contributing effectively towards more challenging and complex projects through innovative methodologies
 </li>
 <li>
 Ensuring the availability of chemicals and equipment required for the projects and forward the purchase requisitions
 </li>
 <li>
 Interpretation of analytical data of synthesized compounds by IR, NMR, Mass Spectra, Elemental analysis etc.
 </li>
 <li>
 Produce quality materials as per customer requirement
 </li>
 <li>
 Packaging of synthesized compounds
 </li>
 <li>
 Plan, execute and complete the projects as per the timelines
 </li>
 <li>
 Document all experiments conducted as per QMS guidelines.
 </li>
 <li>
 Responsible for preparation of SOPs, Protocols, reports etc. as per the need
 </li>
 <li>
 Responsible for review the records and documents
 </li>
 <li>
 Responsible to ensure the calibrations of the equipment as per the schedule
 </li>
 <li>
 Periodic check of the assigned equipment to ensure its working condition
 </li>
 <li>
 Responsible for preparing, executing and completing IQ/OQ/PQ of new instruments as assigned
 </li>
 <li>
 Work on any other assigned tasks/ lab management activities.
 </li>
 <li>
 Conversant with lab safety norms and strictly follow them.
 </li>
 <li>
 Communicate within the team and cross functional teams
 </li>
 <li>
 Learn and practice Diversity, Equity, Inclusion &amp; Belonging culture.
 
 
 </li>
 </ul>
 
 Who is USP Looking For?
 
 
 
 The Successful Candidate Will Have a Demonstrated Understanding Of Our Mission, Commitment To Excellence Through Inclusive And Equitable Behaviors And Practices, Ability To Quickly Build Credibility With Stakeholders, Along With The Following Competencies And Experience
 
 
 <ul>
 <li>
 Scientist III/IV &ndash; M Sc (Organic Chemistry) from a reputed university with minimum 6-10 years of industrial experience in Pharmaceutical Process R&amp;D or CRAMS or CRO set up (Or) Ph.D (Full Time) in Synthetic Organic Chemistry from a reputed group with minimum 1-7 years post-doctoral/industrial research experience in organic synthesis
 </li>
 <li>
 Strong background in synthetic organic chemistry, Interpretation of spectral data of compounds based on IR, NMR, HPLC, Mass, Elemental analysis and other analysis.
 </li>
 <li>
 Ability to independently search literature, design, optimize and develop synthetic processes for any given target molecules/APIs.
 </li>
 <li>
 Hands on experience in process development of diverse chemical class of APIs/ NCEs on lab scale.
 </li>
 <li>
 Excellent troubleshooting skills in synthesis and purification of target compounds.
 </li>
 <li>
 Should possess good verbal and written communication skills.
 </li>
 <li>
 Should possess good organizational, communication, and interpersonal skills.
 
 
 </li>
 </ul>
 
 Additional Desired Preferences
 
 
 
 <ul>
 <li>
 Extensive knowledge on wide range of organic reactions, and hands on experience in handling various sensitive chemicals/reagents.
 </li>
 <li>
 Track record of patents/ publications in synthetic organic chemistry/ process development.
 </li>
 <li>
 Should have exposure to GMP/GLP environment and documentation procedures. Have good practical, documentation &amp; presentation skills.
 </li>
 <li>
 Attention to detail, strategic thinking and problem-solving skills.
 </li>
 <li>
 Demonstrated ability to work both independently and as a member of a team with a passion for quality
 
 
 </li>
 </ul>
 
 Supervisory Responsibilities
 
 
 
 None, this is an individual contributor role.
 
 
 
 Benefits
 
 
 
 USP provides the benefits to protect yourself and your family today and tomorrow. From company-paid time off and comprehensive healthcare options to retirement savings, you can have peace of mind that your personal and financial well-being is protected.
 
 
 Note: USP does not accept unsolicited resumes from 3rd party recruitment agencies and is not responsible for fees from recruiters or other agencies except under specific written agreement with USP.
 
 
 
 Job Category
 
 Chemistry &amp; Scientific Standards
 
 
 
 Job Type
 
 Full-Time
</div>

Scientist III/IV, Synthetics Laboratory

NxtWave

<div>
 
 
 APM &ndash; Process Optimization
 
 
 
 
 About Nxtwave:
 
 
 
 NxtWave was founded by Rahul Attuluri (ex-Amazon, IIIT Hyderabad), Sashank Reddy (IIT Bombay), and Anupam Pedarla (IIT Kharagpur). In February 2023,
 
 NxtWave raised ₹275 crore, led by Greater Pacific Capital, a leading international private equity firm
 
 . The startup is also backed by Orios Ventures, Better Capital, and marquee angels, including the founders of some of India&rsquo;s unicorns.
 
 
 NxtWave is one of
 
 India&rsquo;s fastest-growing Ed-Tech startups
 
 , revolutionizing the 21st-century job market by transforming youth into highly skilled tech professionals irrespective of their
 
 educational background with its CCBP 4.0 programs.
 
 
 
 
 
 
 As an
 
 official partner for NSDC
 
 under the Ministry of Skill Development &amp; Entrepreneurship, Government of India, and recognized by NASSCOM, the Ministry of Commerce and Industry, Government of India, and Startup India, NxtWave has earned a reputation for excellence. The startup has received accolades such as
 
 &lsquo;The Greatest Brand in Education&rsquo;
 
 in a research-based listing by URS Media, a leading international media house. NxtWave has also been honored with the
 
 "Startup Spotlight Award 2023"
 
 by T-Hub on its 8th Foundation Day.
 
 
 
 
 
 Recently, NxtWave&rsquo;s founders, Anupam Pedarla and Sashank Gujjula, were honored in the
 
 2024 Forbes India 30 Under 30
 
 for their exceptional contribution to transforming the tech education landscape in India.
 
 
 The edtech brand eliminates the entry barrier to learning tech skills by offering vernacular content and interactive learning. Learning in one&rsquo;s mother tongue helps achieve higher comprehension, deeper attention, longer retention, and greater outcomes.
 
 
 
 
 
 Presently, NxtWave has paid subscribers from
 
 647+ districts
 
 across India. In just 2.5 years, CCBP 4.0 learners have been hired by
 
 1750+
 
 
 companies
 
 , including Google, Amazon, Nvidia, Goldman Sachs, Oracle, Deloitte, and more.
 
 
 
 
 
 Know more about NxtWave: https://www.ccbp.in
 
 <ul>
 <li>
 Our LinkedIn page:
 
 Link
 
 </li>
 <li>
 Next wave of opportunities with 1700+ companies:
 
 Link
 
 </li>
 <li>
 33M funding news:
 
 Link
 
 </li>
 <li>
 Youtube Channel:
 
 Link
 
 </li>
 <li>
 Impact Stores on LinkedIn:
 
 Link
 
 </li>
 </ul>
 
 Read more about us in the news:
 
 Economic Times
 
 |
 
 CNBC
 
 |
 
 Yourstory
 
 |
 
 VCCircle
 
 
 
 
 
 Job Summary
 
 
 
 
 We are seeking an
 
 Associate Product Manager &ndash; Process Optimization
 
 to join our Control Tower (Business Strategy) team. In this role, you will coordinate cross-functional projects from inception to execution, with a focus on streamlining internal processes, improving operational efficiency, and contributing to scalable business strategies. This is an associate-level position ideal for someone with a product-oriented mindset and a strong process improvement focus.
 
 
 
 
 Roles &amp; Responsibilities
 
 
 
 
 
 
 <ul>
 <li>
 Coordinate with internal stakeholders to identify business process inefficiencies and develop solutions.
 </li>
 <li>
 Translate business problems into product or workflow improvement initiatives and lead them end-to-end.
 </li>
 <li>
 Collaborate with cross-functional teams (Sales, Marketing, Tech, Ops, etc.) to ensure seamless execution of optimization projects.
 </li>
 <li>
 Develop and implement systems to track key process performance indicators (KPIs).
 </li>
 <li>
 Break down high-level objectives into actionable plans, timelines, and workflows.
 </li>
 <li>
 Monitor and analyze process data to recommend interventions that enhance productivity and reduce bottlenecks.
 </li>
 <li>
 Support the Control Tower in defining SOPs, improving funnel efficiency, and ensuring data-backed decision-making.
 </li>
 <li>
 Drive A/B experiments and pilot rollouts to test improvements and measure impact.
 </li>
 <li>
 Own communication, documentation, and stakeholder alignment across ongoing initiatives.
 </li>
 </ul>
 
 
 
 Who are we looking for
 
 
 
 
 
 
 <ul>
 <li>
 2-3 years of experience in product management, Product operations, process optimization, or business strategy roles.
 </li>
 <li>
 Strong problem-solving and analytical skills with a systems-thinking mindset.
 </li>
 <li>
 Proven ability to work cross-functionally and manage multiple initiatives simultaneously.
 </li>
 <li>
 Excellent communication and stakeholder management skills.
 </li>
 <li>
 Familiarity with tools like Figma, Notion and data tools like Excel &amp; BI dashboards.
 </li>
 <li>
 A bias for execution and a passion for continuous improvement.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 Team: Control Tower (Business Strategy)
 
 
 
 
 Location: Hyderabad
 
 
 
 
 Working Days: 6 (Sunday Off)
 
 
 
 
 Work Mode: Work-from-Office
 
 
 
 
 Compensation: As per Market Standards
 
 
 
 
</div>

Associate Product Manager-Process Optimization

Deloitte

<div>
 
 Summary
 
 
 
 
 Position Summary
 
 
 
 
 Client and Market Growth &ndash;
 
 
 Tech CoE
 
 
 &ndash;
 
 
 Sales Reporting &ndash; Analyst
 
 
 
 
 About Deloitte US Client And Market Growth Organization
 
 
 
 U.S. India, Client and Market Growth organizations (CMG) drive the marketing programs, initiatives, and priority client-facing programs in the U.S. regions. India CMG is focused on quality and operational excellence and is constantly challenging and refining its business model to ensure proper support of marketing processes, services, and deliverables in the United States. Mission of CMG is to support, augment, and complement marketing efforts of Deloitte through the development of marketing and business development materials and services.
 
 
 
 About Sales Ops team:
 
 
 
 Sales COE Operations team, as part of the Technology COE business area within Clients &amp; Market Growth, supports the process, reporting, analytics, and technology needs of the U.S. Sales COE team, assists them with their sales validations, and manages the sales validation tools and technology to ensure smooth functioning of the validation, reporting, and analysis process.
 
 
 
 Work you&rsquo;ll do:
 
 
 
 The professional would work within the Technology COE business area to provide reporting and analytics services to the sales leadership and stakeholders. This would require you to be very responsive and efficient in handling the complex reports.
 
 
 
 Required Skills
 
 
 
 <ul>
 <li>
 Technical Proficiency:
 </li>
 <ul>
 <li>
 Excel (including Pivot Tables), PowerPoint, Tableau (added advantage)
 </li>
 <li>
 SharePoint, Power BI, VBA (added advantage)
 </li>
 </ul>
 <li>
 Analytical and Reporting Skills:
 </li>
 <ul>
 <li>
 Experience in developing both manual and automated reports
 </li>
 <li>
 Ability to analyze information, spot trends or exceptions, and conduct follow-ups
 </li>
 </ul>
 <li>
 Communication and Interpersonal Skills:
 </li>
 <ul>
 <li>
 Excellent verbal and written communication
 </li>
 <li>
 Strong relationship building and management
 </li>
 <li>
 Effective presentation and storyboarding skills, including exposure to senior-level presentations
 </li>
 </ul>
 <li>
 Project and Time Management:
 </li>
 <ul>
 <li>
 Good project and time management abilities
 </li>
 <li>
 Proven ability to manage multiple activities simultaneously
 </li>
 <li>
 Ability to effectively coordinate with other teams or sub-teams
 </li>
 </ul>
 <li>
 Detail-Oriented and Problem-Solving Skills:
 </li>
 <ul>
 <li>
 Strong attention to detail
 </li>
 <li>
 Ability to quickly organize and track information
 
 </li>
 </ul>
 </ul>
 Key Job Responsibilities
 
 
 <ul>
 <li>
 Process and Quality Execution:
 </li>
 <ul>
 <li>
 Execute end-to-end processes and deliverables while ensuring the highest quality and turnaround times
 </li>
 </ul>
 <li>
 Collaboration and Stakeholder Engagement:
 </li>
 <ul>
 <li>
 Collaborate with various teams and stakeholders to develop reports and deliverables
 </li>
 <li>
 Build and maintain strong relationships with internal clients to understand their needs and exceed expectations
 </li>
 </ul>
 <li>
 Data Analysis and Reporting:
 </li>
 <ul>
 <li>
 Analyze data to uncover insights, drive actions, and achieve measurable outcomes
 </li>
 <li>
 Develop and maintain dashboards and reports to meet the business intelligence needs, particularly for Sales Professionals
 </li>
 <li>
 Provide analyses and insights to aid stakeholders in decision-making
 </li>
 <li>
 Articulate data issues clearly to the Sales Leadership team to facilitate resolution
 </li>
 </ul>
 <li>
 Documentation and Process Improvement:
 </li>
 <ul>
 <li>
 Create and update documentation for all processes and deliverables
 </li>
 <li>
 Build processes that enable users to mine new insights and assist in decision-making
 
 </li>
 </ul>
 </ul>
 
 The team
 
 
 
 Our team culture is collaborative and encourages team members to take initiative and seek on-the-job learning opportunities. Our Technology professionals are committed to excellence and help Market Development leverage technologies to build Deloitte eminence. Quality is our top priority, and by focusing on innovation, we continue to raise the bar on quality and deliver greater value to our clients.
 
 
 
 Educational Requirements:
 
 
 
 <ul>
 <li>
 Any Graduation Degree (Engineering preferably computer science)
 </li>
 <li>
 Professional qualification (reputed institutes preferred)(added advantage):
 </li>
 <ul>
 <li>
 MBA OR
 </li>
 <li>
 Master's degree in Computer Science/ Information Technology/ Computer Engineering or related field
 
 </li>
 </ul>
 </ul>
 
 Requirements:
 
 
 
 <ul>
 <li>
 2-4 years of experience in reporting and analysis
 </li>
 <li>
 Advanced Knowledge on Tableau
 </li>
 <li>
 Advanced logical, analytical, and problem-solving skills
 </li>
 <li>
 Excellent written and oral communication skills
 </li>
 <li>
 Strong client management and relationship building abilities
 </li>
 <li>
 Strong project management and time management skills
 
 
 </li>
 </ul>
 Shift: 2PM &ndash; 11PM
 
 
 Location: Hyderabad
 
 
 #CA-SM
 
 
 #CAB-SKC
 
 
 
 Our purpose
 
 
 
 Deloitte&rsquo;s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
 
 
 
 Our people and culture
 
 
 
 Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ideas and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
 
 
 
 Professional development
 
 
 
 At Deloitte, professionals have the opportunity to work with some of the best and discover what works best for them. Here, we prioritize professional growth, offering diverse learning and networking opportunities to help accelerate careers and enhance leadership skills. Our state-of-the-art DU: The Leadership Center in India, located in Hyderabad, represents a tangible symbol of our commitment to the holistic growth and development of our people. Explore DU: The Leadership Center in India .
 
 
 
 Benefits To Help You Thrive
 
 
 
 At Deloitte, we know that great people make a great organization. Our comprehensive rewards program helps us deliver a distinctly Deloitte experience that helps that empowers our professionals to thrive mentally, physically, and financially&mdash;and live their purpose. To support our professionals and their loved ones, we offer a broad range of benefits. Eligibility requirements may be based on role, tenure, type of employment and/ or other criteria. Learn more about what working at Deloitte can mean for you.
 
 
 
 Recruiting tips
 
 
 
 From developing a stand out resume to putting your best foot forward in the interview, we want you to feel prepared and confident as you explore opportunities at Deloitte. Check out recruiting tips from Deloitte recruiters.
 
 
 Requisition code: 301785
</div>

Analyst - Tech CoE - Sales Reporting - Hyderabad

Amazon

<div>
 
 Description
 
 
 
 <ul>
 <li>
 You are capable of managing a team where the problem, opportunity, and strategy are defined.
 </li>
 <li>
 You are responsible for goals in an area where the strategy is already defined.
 </li>
 <li>
 You use your subject matter expertise and knowledge to decide which actions to take, who will take them on, and in what priority order to meet short-term goals. You may need coaching on management skills
 </li>
 <li>
 You provide tactical management; however, you are learning to be strategic. You are a tactical manager; ensuring each individual on your team has the right level of support to meet your operational and development objectives.
 </li>
 <li>
 You attract and hire bar raising talent who bring needed skills and expertise to the team.
 </li>
 <li>
 You are responsible for the day-to-day delivery of the team as well as the management of the employees that report to you. You set the example for LPs.
 </li>
 <li>
 You effectively communicate your team&rsquo;s mission, vision, and priorities and help your reports see how their work contributes to organization goals and makes a positive difference for your customers. You hold regular team meetings to facilitate these conversations and proactively offer a forum for open discussion.
 </li>
 <li>
 You establish and own customized onboarding plans for new members of your team that help them learn the programs/products/tech, processes, and expectations in their role through rapid exposure and skill growth and development.
 </li>
 <li>
 You understand the skills, strengths, and opportunities on your team.
 </li>
 <li>
 You facilitate career growth conversations to recognize strengths, provide constructive feedback on opportunity areas, and align individual goals and work assigned to areas of interest. You identify mentors and supportive stakeholders to partner with your employees based on shared areas of interest.
 </li>
 <li>
 You lead your team to deliver results.
 </li>
 <li>
 You establish the right team structure to respond to customer needs and business goals as well as operational/developmental objectives.
 </li>
 <li>
 You identify risks and bring them to the attention of your manager, customers, or stakeholders with plans for mitigation before they become roadblocks. You know when to escalate.
 </li>
 <li>
 You lead your team to deliver results and manage difficult problems, mitigate risks, and decide if you can handle or need to escalate.
 </li>
 <li>
 You are able to reach consensus on approach to meet business needs.
 </li>
 <li>
 You make sure your team(s) are operating properly, meeting SLAs, and delivering results by driving the right customer outcomes.
 </li>
 <li>
 You audit employee work to make sure results are high quality.
 </li>
 <li>
 You manage difficult problems/efforts, identify and mitigate immediate risks before they become roadblocks and decide if you can handle or need to escalate. You make trade-offs: time vs. quality vs. resources.
 </li>
 <li>
 You genuinely recognize success by giving credit to all employees who contributed.
 </li>
 <li>
 You drive constructive discussions and dive deeply into the details. You seek diverse points of view and integrate that feedback into your decisions. You provide guidance, resources, and processes to help your team think and implement org-wide.
 </li>
 <li>
 You actively manage your team&rsquo;s commitments, recognizing that their ability to meet every expectation will at times be constrained.
 </li>
 <li>
 You are able to lead a team of employees tasked with building, implementing, and managing difficult problems/solutions.
 </li>
 <li>
 Your team has contributed to building, implementing, and managing a solution.
 </li>
 <li>
 You dive into details, ask the right questions, and drive the right customer outcomes.
 </li>
 <li>
 You have a solid understanding of the design approaches and technologies/products/policies/processes/mechanisms utilized in your team.
 </li>
 <li>
 You prioritize and are responsible for root cause resolution, enhancements, automated testing, and other projects that improve the customer experience(s), quality, and the team environment.
 </li>
 <li>
 You identify and optimize workflows and best practices for operational excellence.
 </li>
 <li>
 You prioritize root cause resolution, process improvements, and operational excellence. You partner with teams to improve mechanisms and drive enhancements.
 </li>
 <li>
 You seek and/or support representation and equity for marginalized voices within organizational systems, assessing barriers to authentic contribution or participation.
 </li>
 <li>
 You demonstrate a willingness to challenge the status quo.
 
 
 </li>
 </ul>
 Key job responsibilities
 
 
 <ul>
 <li>
 You lead your team to deliver results.
 </li>
 <li>
 You establish the right team structure to respond to customer needs and business goals as well as operational/developmental objectives.
 </li>
 <li>
 You identify risks and bring them to the attention of your manager, customers, or stakeholders with plans for mitigation before they become roadblocks. You know when to escalate.
 </li>
 <li>
 You lead your team to deliver results and manage difficult problems, mitigate risks, and decide if you can handle or need to escalate.
 </li>
 <li>
 You are able to reach consensus on approach to meet business needs.
 </li>
 <li>
 You make sure your team(s) are operating properly, meeting SLAs, and delivering results by driving the right customer outcomes.
 </li>
 <li>
 You audit employee work to make sure results are high quality.
 </li>
 <li>
 You manage difficult problems/efforts, identify and mitigate immediate risks before they become roadblocks and decide if you can handle or need to escalate. You make trade-offs: time vs. quality vs. resources.
 </li>
 <li>
 You genuinely recognize success by giving credit to all employees who contributed.
 </li>
 <li>
 You drive constructive discussions and dive deeply into the details. You seek diverse points of view and integrate that feedback into your decisions. You provide guidance, resources, and processes to help your team think and implement org-wide.
 </li>
 <li>
 You actively manage your team&rsquo;s commitments, recognizing that their ability to meet every expectation will at times be constrained.
 
 
 </li>
 </ul>
 
 About The Team
 
 
 
 Artificial General Intelligence Data Services (AGI DS) mission is to provide high-quality labelled data at high-speed and low-cost for machine learning (ML) technologies.
 
 
 
 Basic Qualifications
 
 
 
 <ul>
 <li>
 Bachelor's degree or higher (Any Stream)
 </li>
 <li>
 Previous experience as an Operations, Project or Program Manager directly managing and developing Data Associates
 </li>
 <li>
 Experience in understanding performance metrics and developing them to measure progress against key performance indicators
 </li>
 <li>
 Proficiency verbal and written communication skills in English
 </li>
 <li>
 Experience with process improvement/quality control tools and methods
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 Master&rsquo;s Degree
 
 
 <ul>
 <li>
 Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
 </li>
 <li>
 Excellent communication, strong organizational skills and very detail-oriented
 </li>
 <li>
 Leadership experience in coaching and performance management
 </li>
 <li>
 Experience in managing process and operational escalations
 </li>
 <li>
 Experience with aspects of speech and language technology
 
 
 </li>
 </ul>
 Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you&rsquo;re applying in isn&rsquo;t listed, please contact your Recruiting Partner.
 
 
 
 
 Company
 
 - ADCI HYD 16 SEZ
 
 
 Job ID: A3065047
</div>

Operations Manager, Ring

Google

<div>
 
 Minimum qualifications:
 
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent practical experience.
 </li>
 <li>
 Experience in problem solving, review or assessment with digital content.
 </li>
 <li>
 Experience with data analysis and spreadsheet software.
 
 
 </li>
 </ul>
 
 Preferred qualifications:
 
 
 
 <ul>
 <li>
 Experience with international issues including freedom of expression, online controversial content, cyber crime, etc.
 </li>
 <li>
 Experience with SQL and spreadsheets.
 </li>
 <li>
 Experience in content policy, anti-abuse, and reviewing online content with identifying abuse trends or working in news or policy.
 </li>
 <li>
 Excellent business judgment, collaboration, communication and investigative skills with using data to drive strategy and business actions.
 </li>
 <li>
 Excellent attention to detail with time management and organization skills.
 
 
 </li>
 </ul>
 
 About the job
 
 Fast-paced, dynamic, and proactive, YouTube&rsquo;s Trust &amp; Safety team is dedicated to making YouTube a safe place for users, viewers, and content creators around the world to create, and express themselves. Whether understanding and solving their online content concerns, navigating within global legal frameworks, or writing and enforcing worldwide policy, the Trust &amp; Safety team is on the frontlines of enhancing the YouTube experience, building internet safety, and protecting free speech in our ever-evolving digital world.
 
 
 In this role, you will ensure we deliver performance goals for escalations of questionable content. You will manage the response to these escalations globally and use a variety of tools, communications, and facilitation methods to ensure issues are triaged and the right stakeholders are involved in resolution. You will also help test new processes, systems, and infrastructure to manage escalations, while also contributing input. You will work with data around incidents and search for trends, impact, and possible improvements. You will review graphic, controversial, and offensive video content in line with YouTube&rsquo;s Community Guidelines.At YouTube, we believe that everyone deserves to have a voice, and that the world is a better place when we listen, share, and build community through our stories. We work together to give everyone the power to share their story, explore what they love, and connect with one another in the process. Working at the intersection of cutting-edge technology and boundless creativity, we move at the speed of culture with a shared goal to show people the world. We explore new ideas, solve real problems, and have fun &mdash; and we do it all together.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Review violative and controversial video content which may include graphic or violent content in line with YouTube&rsquo;s Community Guidelines.
 </li>
 <li>
 Enforce YouTube&rsquo;s content policies and ensure quality policy enforcement, as part of the Hyderabad Content Specialist team.
 </li>
 <li>
 Manage escalations in the content policy space while ensuring quality enforcement and written communication and policy analysis.
 </li>
 <li>
 Provide insights from content review that drives future Policy and Enforcement Operations improvements.
 
 
 
 </li>
 </ul>
 Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form .
</div>

Content Specialist, YouTube Trust and Safety

Oracle

<div>
 
 Job Description
 
 
 
 As a senior manager of the network operations team in India, you will manage a team of network engineers responsible for supporting 24x7 network operations of Oracle's Cloud Infrastructure. As part of its responsibilities, the team monitors and manages the physical network infrastructure across all the data centers and regions to ensure high service availability and meet business needs, service level agreements (SLAs), and customer satisfaction and service excellence.
 
 
 An ideal candidate for this position will have experience leading and managing network engineers in a large organization. Ability to work effectively with cross-functional teams, including network engineers and other technical groups. Demonstrate experience managing cloud network operations or global network deployments. You should be comfortable supporting distributed systems that interact with various services. Work comfortably in a collaborative, agile environment, and be excited to learn. You can provide direction and structure for your teams and mentor engineers and performance calibrations.
 
 
 Do you thrive in a fast-paced environment and want to be integral to a truly talented team? Join us!
 
 
 Career Level - M3
 
 
 
 Responsibilities
 
 
 
 
 Roles and Responsibilities:
 
 
 
 The Senior Network Operations Center Manager will help expand and lead our network operations center in India. The role will lead a team of network engineers to support 24x7 network operations of Oracle&rsquo;s Cloud Infrastructure as part of the Global Network Operations Center organization.
 
 
 <ul>
 <li>
 Develop a team of highly skilled network operations engineers
 </li>
 <li>
 Ensure network infrastructure operational health and high service availability to meet business needs and customer satisfaction
 </li>
 <li>
 Ensure appropriate coverage to meet business needs and Service Level Agreements (SLAs) and to achieve excellence in customer service and satisfaction.
 </li>
 <li>
 Develop, implement, and continually refine and improve network operations, NOC procedures, standards, and policies to conform to best practices and SLAs
 </li>
 <li>
 Develop, implement, and continually refine and improve incident and problem management procedures and documentation to align network operations with best practices and address triage/analysis, response, resolution, escalation, and communication.
 </li>
 <li>
 Develop, implement, and continually refine processes to control and coordinate all changes to a production environment into a Change Control/Management Procedure.
 </li>
 <li>
 Coordinate with other engineering areas and business stakeholders on technology deployments, system upgrades, and maintenance outages.
 </li>
 <li>
 Develop and implement a NOC performance measurement framework to facilitate feedback and scoring of team members on issues such as communication and technical skills.
 </li>
 <li>
 Identify, measure, benchmark, analyze and perform regular reviews of capacity reports and performance metrics, e.g., service availability, ticket volume, resolution rate, time to respond, time to resolution, change volume, and customer survey results.
 </li>
 <li>
 Analyze results for trends, process improvement opportunities, and staff training needs and take appropriate action to improve results.
 </li>
 <li>
 Encourage communication of new ideas, solutions, suggestions, and problems.
 </li>
 <li>
 Review for appropriate action or implementation. Participate in continuous learning and professional development.
 
 
 
 </li>
 </ul>
 
 Mandatory qualifications:
 
 
 
 <ul>
 <li>
 10+ years of experience delivering and operating large-scale, highly available production network environments (large cloud, ISP, or service provider)
 </li>
 <li>
 5-10 years of experience in an engineering and operations management role
 </li>
 <li>
 Experience in a technical leadership and management role.
 </li>
 <li>
 Experience driving hiring, onboarding new engineers, and ongoing performance management.
 </li>
 <li>
 Excellent organizational, verbal, and written communication skills.
 </li>
 <li>
 Experience working with large data sets and making data-driven analytical decisions.
 </li>
 <li>
 Excellent judgment in influencing product roadmap direction, features, and priorities.
 </li>
 <li>
 Experience planning, tracking, and executing projects using appropriate tools (Detailed Project Plans, Action/Risk tracking, etc.).
 </li>
 <li>
 Bachelor&rsquo;s degree in Network Engineering, Computer Science, Electrical/Hardware Engineering, or a related field.
 
 
 
 </li>
 </ul>
 
 Preferred Qualifications:
 
 
 
 Prior experience with large-scale cloud network infrastructure and data center operations
 
 
 
 Qualifications
 
 
 
 Career Level - M3
 
 
 
 About Us
 
 
 
 As a world leader in cloud solutions, Oracle uses tomorrow&rsquo;s technology to tackle today&rsquo;s challenges. We&rsquo;ve partnered with industry-leaders in almost every sector&mdash;and continue to thrive after 40+ years of change by operating with integrity.
 
 
 We know that true innovation starts when everyone is empowered to contribute. That&rsquo;s why we&rsquo;re committed to growing an inclusive workforce that promotes opportunities for all.
 
 
 Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
 
 
 We&rsquo;re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States.
 
 
 Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans&rsquo; status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
</div>

Senior Manager, Global Network Operations Center

Explore 81+ Process excellence specialist in Hyderabad this September. Find roles across top companies and apply now to boost your career.