business analyst

product manager

financial analyst

analyst

finance analyst

product analyst finops

Emirates Global Aluminium (EGA)

<div>
 Job description:
 
 
 
 
 JOB PURPOSE
 
 
 
 The Product Analyst - FinOps supports the full lifecycle of Cloud Financial Management by providing accurate analysis, insights, and reporting that strengthen cost transparency, optimisation initiatives, and financial governance across EGA. The role works closely with cloud teams, developers, product owners, and Finance to help maximise the value of cloud spend and ensure alignment with organisational priorities.
 
 
 The role contributes to the maturity of the FinOps operating model by applying global best practices from the FinOps Foundation, supporting governance activities, and helping improve tagging compliance, cost allocation, and cloud consumption visibility.
 
 
 The Product Analyst manages day to day analytics within core FinOps platforms such as Apptio Cloudability and Unravel for Databricks. This includes preparing dashboards, validating data quality, tracking KPIs, highlighting cost anomalies, and providing insights that guide optimisation decisions.
 
 
 The role supports budgeting, forecasting, Azure and Databricks cost efficiency initiatives, and contract related savings analysis. They apply strong analytical, financial, and problem-solving skills to provide the data needed for informed cloud investment decisions.
 
 
 This role requires a blend of financial expertise, cloud cost management understanding, and product support skills to help embed FinOps principles across engineering and business teams
 
 
 &nbsp;
 
 
 KEY ACCOUNTABILITIES:
 
 <ul>
 <li>
 Monitor the performance of products over their lifecycle, identify patterns and trends that indicate how well a product performs on the market, and subsequently monitor sales numbers and gather customer feedback data to gauge performance.
 </li>
 <li>
 Analyze and interpret complex data sets to extract actionable insights.
 </li>
 <li>
 Provide data-driven recommendations to enhance and optimize IT products.
 </li>
 <li>
 Develop comprehensive reports and presentations utilizing charts, graphs, and tables to share with various stakeholders.
 </li>
 <li>
 Effectively communicate data findings to various stakeholders for informed decision-making.
 </li>
 <li>
 Present findings to senior management, substantiating product recommendations through clear and compelling presentations.
 </li>
 <li>
 Collaborate with cross-functional teams to influence product planning and development.
 </li>
 <li>
 Identify areas for improvement in the product lifecycle through insightful analysis.
 </li>
 <li>
 Work closely with stakeholders to understand IT product requirements and challenges.
 </li>
 <li>
 Foster effective communication channels to facilitate alignment between IT solutions and business needs.
 </li>
 <li>
 Present findings and insights to senior management, justifying product recommendations.
 </li>
 <li>
 Contribute to strategic decision-making by providing valuable perspectives based on data analysis.
 </li>
 </ul>
 
 &nbsp;
 
 
 AUTHORITY/ DECISION MAKING:
 
 
 Key decisions having significant impact on the department are referred to the reporting manager for approval before implementation.
 
 
 Job holder exercises financial authority as per the level established by the company board and stipulated in the authority matrix.
 
 
 &nbsp;
 
 
 QUALIFICATIONS &amp; SKILLS:
 
 
 Minimum Qualifications:
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Computer Science, or Information Technology from a reputable university. (Master&rsquo;s Degree preferred)
 </li>
 </ul>
 
 Minimum Experience:
 
 <ul>
 <li>
 2+ years of experience in a similar role
 </li>
 </ul>
 
 Job-Specific Skills (Generic / Technical):
 
 <ul>
 <li>
 Excellent knowledge in Information Technology or Product Analysis
 </li>
 <li>
 Advanced customer service orientation
 </li>
 <li>
 Ability to work in a team environment and sometimes independently with minimal supervision as the task may be from time to time
 </li>
 <li>
 Strong conflict management, facilitation, and resolution skills
 </li>
 <li>
 Excellent use of the English (must) and Arabic language (preferred)
 </li>
 <li>
 Excellent relationship building skills
 </li>
 <li>
 Extensive skill handling personnel from a multi-cultural work environment
 </li>
 <li>
 Excellent verbal and written communication and presentation skills
 </li>
 <li>
 Ability to scan the external environment and to understand the impact on the business
 </li>
 <li>
 Excellent decision-making and problem-solving skills
 </li>
 <li>
 Good understanding of UAE and EGA culture and working environment.
 </li>
 </ul>
</div>

Product Analyst - FinOps

<div><div>About Emirates Global Aluminium
</div><div>Emirates Global Aluminium is the world&rsquo;s biggest &lsquo;premium aluminium&rsquo; producer and the largest industrial company in the United Arab Emirates outside the oil and gas industry. EGA is an integrated aluminium producer, with operations on four continents from bauxite mining to the production of cast primary aluminium and recycling. EGA employs over 7,000 of these people including more than 1,200 UAE Nationals. EGA operates aluminium smelters in Jebel Ali and Al Taweelah in the United Arab Emirates, an alumina refinery in Al Taweelah, a bauxite mine and associated export facilities in the Republic of Guinea, a speciality foundry in high strength recycled aluminium in Germany, and a recycling plant in the United States.</div>
<div>
JOB PURPOSE:</div>
<div>
JOB PURPOSE</div>
<div>
The Product Analyst - FinOps supports the full lifecycle of Cloud Financial Management by providing accurate analysis, insights, and reporting that strengthen cost transparency, optimisation initiatives, and financial governance across EGA. The role works closely with cloud teams, developers, product owners, and Finance to help maximise the value of cloud spend and ensure alignment with organisational priorities.</div>
<div>
The role contributes to the maturity of the FinOps operating model by applying global best practices from the FinOps Foundation, supporting governance activities, and helping improve tagging compliance, cost allocation, and cloud consumption visibility.</div>
<div>
The Product Analyst manages day to day analytics within core FinOps platforms such as Apptio Cloudability and Unravel for Databricks. This includes preparing dashboards, validating data quality, tracking KPIs, highlighting cost anomalies, and providing insights that guide optimisation decisions.</div>
<div>
The role supports budgeting, forecasting, Azure and Databricks cost efficiency initiatives, and contract related savings analysis. They apply strong analytical, financial, and problem-solving skills to provide the data needed for informed cloud investment decisions.</div>
<div>
This role requires a blend of financial expertise, cloud cost management understanding, and product support skills to help embed FinOps principles across engineering and business teams</div> 
<div></div>
<div>
KEY ACCOUNTABILITIES:</div>
<ul>
<li>Monitor the performance of products over their lifecycle, identify patterns and trends that indicate how well a product performs on the market, and subsequently monitor sales numbers and gather customer feedback data to gauge performance.</li>
<li>Analyze and interpret complex data sets to extract actionable insights.</li>
<li>Provide data-driven recommendations to enhance and optimize IT products.</li>
<li>Develop comprehensive reports and presentations utilizing charts, graphs, and tables to share with various stakeholders.</li>
<li>Effectively communicate data findings to various stakeholders for informed decision-making.</li>
<li>Present findings to senior management, substantiating product recommendations through clear and compelling presentations.</li>
<li>Collaborate with cross-functional teams to influence product planning and development.</li>
<li>Identify areas for improvement in the product lifecycle through insightful analysis.</li>
<li>Work closely with stakeholders to understand IT product requirements and challenges.</li>
<li>Foster effective communication channels to facilitate alignment between IT solutions and business needs.</li>
<li>Present findings and insights to senior management, justifying product recommendations.</li>
<li>Contribute to strategic decision-making by providing valuable perspectives based on data analysis.</li></ul> 
<div></div>
<div>
AUTHORITY/ DECISION MAKING:</div>
<div>
Key decisions having significant impact on the department are referred to the reporting manager for approval before implementation.</div>
<div>
Job holder exercises financial authority as per the level established by the company board and stipulated in the authority matrix.</div> 
<div></div>
<div>
QUALIFICATIONS &amp; SKILLS:</div>
<div>
Minimum Qualifications:</div>
<ul>
<li>Bachelor&rsquo;s Degree in Computer Science, or Information Technology from a reputable university. (Master&rsquo;s Degree preferred)</li>
</ul>
<div>Minimum Experience:</div>
<ul>
<li>2+ years of experience in a similar role</li>
</ul>
<div>Job-Specific Skills (Generic / Technical):</div>
<ul>
<li>Excellent knowledge in Information Technology or Product Analysis</li>
<li>Advanced customer service orientation</li>
<li>Ability to work in a team environment and sometimes independently with minimal supervision as the task may be from time to time</li>
<li>Strong conflict management, facilitation, and resolution skills</li>
<li>Excellent use of the English (must) and Arabic language (preferred)</li>
<li>Excellent relationship building skills</li>
<li>Extensive skill handling personnel from a multi-cultural work environment</li>
<li>Excellent verbal and written communication and presentation skills</li>
<li>Ability to scan the external environment and to understand the impact on the business</li>
<li>Excellent decision-making and problem-solving skills</li>
<li>Good understanding of UAE and EGA culture and working environment.</li></ul></div>

Ceenex Global LLC

<div>
 
 🌟 We're Hiring: Sr Business Analyst - Digital Customer Experience! 🌟
 
 
 
 The Business Analyst &ndash; Digital Customer Experience plays a vital role in shaping and delivering digital initiatives that improve the end-to-end guest journey. This role bridges the gap between business needs, customer expectations and technology solutions by gathering and analyzing requirements, identifying process improvements and supporting the successful delivery of our digital products and services.
 
 
 Working closely with Product Owners, UX designers, developers and key stakeholders, the Business Analyst ensures that digital solutions are user-centered, strategically aligned and operationally viable.
 
 
 
 📍 Location:
 
 Dubai, United Arab Emirates
 
 
 
 ⏰ Work Mode:
 
 Work From Office
 
 
 
 💼 Role:
 
 Sr Business Analyst - Digital Customer Experience
 
 
 Salary - 22000 AED + Benefits (Negotiable)
 
 
 Experience - 5 to 15 years
 
 
 
 What You'll Do
 
 
 
 
 Requirements Gathering &amp; Analysis
 
 
 
 
 
 Digital Product Support
 
 
 
 
 
 
 
 Guest Experience &amp; Journey Mapping
 
 
 
 
 
 
 
 
 Stakeholder Collaboration &amp; Communication
 
 
 
 
 
 
 
 
 Insight Reporting and Continuous Improvement
 
 
 
 
 
 
 Skills, Tools, And Systems Experience
 
 
 
 Expertise with DXP platforms, Headless CMS &amp; Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platforms
 
 
 Experience in Agile methodologies
 
 
 
 Core Activities Experience
 
 
 
 Business Analyst, Digital, Transformation, Solution Design, Process Mapping Communication, Stakeholder Engagement, Digital Transformation Project Support and Reporting.
 
 
 
 Skills
 
 
 
 <ul>
 <li>
 Expertise in DXP (Digital Customer Experience); Digital Guest Experience; stakeholder engagement
 </li>
 <li>
 Creates Business cases.
 </li>
 <li>
 Agile process
 </li>
 <li>
 B2C Implementation
 
 
 </li>
 </ul>
 Ready to make an impact? 🚀 Apply now and join us on this exciting journey!
</div>

Sr Business Analyst - Digital Customer Experience

Tap Growth ai

We're Hiring: Sr Business Analyst - Digital Customer Experience! The Business Analyst &ndash; Digital Customer Experience plays a vital role in shaping and delivering digital initiatives that improve the end-to-end guest journey. This role bridges the gap between business needs, customer expectations and technology solutions by gathering and analyzing requirements, identifying process improvements and supporting the successful delivery of our digital products and services.Working closely with Product Owners, UX designers, developers and key stakeholders, the Business Analyst ensures that digital solutions are user-centered, strategically aligned and operationally viable.Location: Dubai, United Arab Emirates Work Mode: Work From Office Role: Sr Business Analyst - Digital Customer ExperienceSalary - 22000 AED + Benefits (Negotiable)Experience - 5 to 15 yearsWhat You'll Do:Requirements Gathering &amp; AnalysisDigital Product SupportGuest Experience &amp; Journey MappingStakeholder Collaboration &amp; CommunicationInsight Reporting and Continuous ImprovementSkills, Tools, and Systems Experience:Expertise with DXP platforms, Headless CMS &amp; Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platformsExperience in Agile methodologiesCore Activities Experience:Business Analyst, Digital, Transformation, Solution Design, Process Mapping Communication, Stakeholder Engagement, Digital Transformation Project Support and Reporting.Skills:&middot; Expertise in DXP (Digital Customer Experience); Digital Guest Experience; stakeholder engagement&middot; Creates Business cases.&middot; Agile process&middot; B2C ImplementationReady to make an impact? Apply now and join us on this exciting journey!Job Type: Full-timePay: AED20,000.00 - AED22,000.00 per month

Sr. Business Analyst -Digital Customer Experience

Transguard Workforce Solutions

<div>
 
 Transguard Workforce Solutions is the UAE&rsquo;s leading provider of unique and innovative HR solutions. With a decade of experience in the region and a team that possesses extensive knowledge of the market, we provide a fully integrated HR solution.
 
 
 We are currently recruiting for an
 
 Analyst - Digital Customer Experience
 
 for our client to be based out of their Dubai office.
 
 
 
 
 
 
 Job Purpose :
 
 
 
 The Business Analyst &ndash; Digital Customer Experience plays a vital role in shaping and delivering digital initiatives that improve the end-toend guest journey. This role bridges the gap between business needs, customer expectations and technology solutions by gathering and analysing requirements, identifying process improvements and supporting the successful delivery of our digital products and services. Working closely with Product Owners, UX designers, developers and key stakeholders, the Business Analyst ensures that digital solutions are user-centred, strategically aligned and operationally viable.
 
 
 
 
 
 
 Job Responsibilities :
 
 
 
 
 
 
 &bull; Collaborate with product owners, stakeholders and users to gather business and functional requirements.
 
 
 &bull; Conduct discovery sessions, workshops and interviews to understand user needs and pain points. &bull; Elicit, analyze, and document functional and non-functional requirements
 
 
 &bull; Translate insights into user stories, acceptance criteria and process flows.
 
 
 &bull; Validate requirements against business objectives and customer experience principles.
 
 
 &bull; Collaborate with digital, product, data, and technical teams to shape solution designs
 
 
 &bull; Participate in design workshops, prototyping sessions, and backlog grooming
 
 
 &bull; Document current (&ldquo;as-is&rdquo;) and target (&ldquo;to-be&rdquo;) business processes using standard tools
 
 
 &bull; Identify opportunities for digital enablement, process automation, or data-driven improvements
 
 
 &bull; Support digital product teams in backlog prioritisation, sprint planning and refinement.
 
 
 &bull; Clarify requirements for designers and developers throughout the delivery lifecycle.
 
 
 &bull; Help prioritise features based on business value, technical complexity and user need.
 
 
 &bull; Ensure traceability of requirements and manage scope alignment across the project lifecycle
 
 
 &bull; Support User Acceptance Testing (UAT) by defining test cases and validating outcome
 
 
 &bull; Map current and future state customer journeys across digital channels.
 
 
 &bull; Identify gaps, inefficiencies or opportunities to enhance the digital guest experience.
 
 
 &bull; Work with UX designers to ensure solutions align with user expectations and accessibility standards.
 
 
 &bull; Advocate for human-centered design and consistency across touchpoints (e.g. app, web, kiosk).
 
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum 5 years of relevant experience.
 </li>
 <li>
 Expertise with DXP platforms, Headless CMS &amp; Microservices Architecture, Omnichannel Architecture, CRM, web technologies, app frameworks, CDP and personalization engines, eCommerce, loyalty platforms Experience in Agile methodologies
 </li>
 <li>
 Core Activities Experience: Business Analyst, Digital, Transformation, Solution Design, Process Mapping Communication.
 </li>
 </ul>
</div>

Senior Analyst - Digital Customer Experience

DT One

Senior Business Analyst - DT One Location: Dubai, United Arab Emirates About DT One DT One operates a global network for mobile top up solutions and innovative mobile rewards. By using smarter mobile technology solutions we enable more people in emerging economies to be more connected more often - so that no one is left out. Through our network of over 1,500 partners we interconnect over 550 mobile operators in 160 countries, with a market of more than five billion consumers. The DT One team is headquartered in Singapore with regional offices in Barcelona, Dubai, London, Manila and Miami. DT One is committed to empowering people and businesses through accessible and reliable mobile top ups and digital non cash micropayments, and is poised to play a pivotal role in shaping the future of cross border micropayments and digital value payments. Context of the role DT One is looking for a Senior Business Analyst to support our growth by gathering, analyzing, and documenting business requirements-translating them into functional specifications and actionable insights. You will be working with large datasets, performing gap analyses, and visualising business processes using tools including sequence diagrams. This role bridges the gap between business needs and technical implementation, enabling data driven decisions that improve products and operations. Experience in fintech or digital payments, particularly in prepaid products, telco integrations, cross border value flows, and FX, will be highly advantageous. What you'll do <ul> <li>Collaborate with internal and external stakeholders to gather business requirements and translate them into functional specifications, describing business requirements (stories, flows, diagrams) for engineers and architects.</li> <li>Analyze large datasets to extract insights that drive product strategy and business decisions.</li> <li>Create visual representations of business processes and data insights using tools like Tableau, Excel, and similar tools.</li> <li>Identify discrepancies between current and target states, providing actionable recommendations.</li> <li>Assist in User Acceptance Testing (UAT) and in preparing internal training materials to ensure team readiness.</li> <li>Update the Product Knowledge Base with accurate documentation, FAQs, and training materials.</li> </ul> Key Requirements <ul> <li>Bachelor's degree in Business Administration, Information Systems, Data Analytics, or a related field.</li> <li>5+ years in a Business Analyst role, ideally within the fintech or banking industry.</li> <li>Familiarity with Jira and Confluence.</li> <li>Use case modelling and UML notation experience is a considerable advantage.</li> <li>Technical writing experience is a plus.</li> <li>Proficient in data analysis and visualization tools (Tableau, Excel) and process mapping.</li> <li>Basic understanding of Agile methodologies.</li> <li>Strong analytical, problem solving, and communication skills, with attention to detail and a collaborative approach.</li> <li>Previous UX experience in B2C funnels (Figma, onboarding, conversion funnels).</li> </ul> Referrals increase your chances of interviewing at DT One by 2x. Get notified about new Senior Business Analyst jobs in Dubai, United Arab Emirates. Seniority level Mid Senior level Employment type Full time Job function Research, Analyst, and Information Technology

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