product manager e commerce

Al Khayyat Investments (AKI)

<div>
 
 The Key Account Manager (E-commerce) is responsible for managing and growing the relationship and sales performance of our most strategic e-commerce partners and online marketplaces. The KAM acts as the primary point of contact, driving mutual business growth, negotiating favorable terms, and ensuring a superior brand presence and operational efficiency across all assigned digital accounts.
 
 
 
 
 
 
 
 
 KEY ACCOUNTABILITIES:
 
 
 
 
 1. Account Strategy &amp; Sales Growth
 
 
 <ul>
 <li>
 Develop and execute comprehensive, data-driven account plans to achieve and exceed sales, margin, and market share targets across all assigned e-commerce accounts.
 </li>
 <li>
 Identify and capitalize on new product opportunities, promotional strategies, and digital marketing collaborations to maximize revenue.
 </li>
 <li>
 Conduct regular business reviews with key stakeholders, presenting performance insights, market trends, and future strategic recommendations.
 </li>
 <li>
 Negotiate annual contracts, terms, pricing, and promotional calendars with account buyers and management.
 </li>
 </ul>
 
 
 
 
 
 2. E-commerce Operations &amp; Performance
 
 
 <ul>
 <li>
 Monitor and manage key e-commerce performance metrics, including conversion rate, traffic, inventory levels (In-Stock Rate), Return Rate, etc
 </li>
 <li>
 Work closely with Supply Chain and Logistics to forecast demand accurately and ensure optimal inventory flow, preventing out-of-stock scenarios.
 </li>
 <li>
 Oversee the accuracy and completeness of product listings (PIM/DAM) to ensure best-in-class digital shelf execution (product titles, descriptions, images, A+ Content/Enhanced Brand Content).
 </li>
 </ul>
 
 
 
 
 
 3. Cross-Functional Collaboration &amp; Leadership
 
 
 <ul>
 <li>
 Serve as the internal e-commerce expert, leading collaboration across departments:
 </li>
 <li>
 
 Marketing:
 
 Align on digital advertising (PPC/Sponsored Ads), social media campaigns, and content development.
 </li>
 <li>
 
 Product:
 
 Provide market feedback for future product development and portfolio optimization.
 </li>
 <li>
 
 Finance:
 
 Manage budgets, promotional spending, and profitability analysis.
 </li>
 <li>
 Manage a dedicated account budget for trade spending and digital investments.
 </li>
 </ul>
 
 
 
 
 
 4. Market Intelligence
 
 
 <ul>
 <li>
 Maintain an in-depth understanding of the competitive landscape, marketplace policies, and emerging e-commerce trends.
 </li>
 <li>
 Utilize advanced analytics tools (e.g., Helium 10, Jungle Scout, internal marketplace dashboards) to extract actionable insights.
 </li>
 </ul>
 
 
 
 
 
 EXPERIENCE &amp; QUALIFICATION:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in business administration, Marketing, E-commerce, or a related field.
 </li>
 <li>
 3+ years of experience in Key Account Management, Sales, or Business Development, specifically within the e-commerce sector. Proven track record of managing and growing major online accounts
 </li>
 </ul>
 
 
 
 
 
 SKILLS, KNOWLEDGE &amp; ABILITIES:
 
 
 <ul>
 <li>
 
 Job Specific:
 
 Deep understanding of e-commerce fundamentals, supply chain logistics, and marketplace algorithms.
 </li>
 <li>
 
 Generic Skills:
 
 Strong negotiation, analytical, and communication skills. High proficiency in Microsoft Excel (pivot tables, v-lookups) and presentation software.
 </li>
 <li>
 
 Reporting Staff:
 
 Manage e-Commerce specialist &amp; executives
 </li>
 </ul>
 
 
 
 
 
 WORKING ENVIRONMENT:
 
 Office based
 
 
 
</div>

Key Account Manager - eCommerce (Consumer)

Perfume Unlimited LLC

We are looking for a Marketplace &amp; Quick Commerce Executive to manage and grow our online sales across leading marketplaces and quick commerce platforms in the UAE. The ideal candidate should have hands-on experience in marketplace operations, fast-delivery platforms, and product lifecycle management to drive daily sales performance.Key Responsibilities&middot; Manage end-to-end operations on marketplaces and quick commerce platforms (Noon, Amazon, Talabat Mart, Deliveroo, Careem, InstaShop, etc.)&middot; Upload, optimize, and manage product listings (titles, descriptions, images, pricing, SEO keywords)&middot; Coordinate with quick commerce partners to ensure fast order fulfillment, stock availability, and SLA compliance&middot; Monitor pricing, promotions, flash deals, and campaigns to maximize sales and visibility&middot; Track daily orders, cancellations, returns, and customer feedback&middot; Maintain real-time inventory updates to avoid stock-outs and over-selling&middot; Coordinate with warehouse, logistics, and courier teams for smooth dispatch and same-day delivery&middot; Prepare daily, weekly, and monthly sales reports and performance insights&middot; Handle marketplace tickets, penalties, and policy compliance&middot; Support new marketplace onboarding and expansion into new quick commerce channelsRequired Skills &amp; Qualifications&middot; 1&ndash;3 years of experience in Marketplace Operations / Quick Commerce / E-Commerce&middot; Strong knowledge of UAE marketplaces and instant delivery platforms&middot; Experience in order management, inventory control, and pricing strategy&middot; Understanding of fast delivery models, PUDO, dark stores, and hyperlocal logistics&middot; Good analytical skills and proficiency in Excel / Google Sheets&middot; Ability to work in a fast-paced, high-order-volume environment&middot; Strong coordination and communication skillsPreferred Qualifications&middot; Experience in perfume, FMCG, beauty, electronics, or grocery quick commerce&middot; Knowledge of marketplace ads, deals, and seller dashboards&middot; Prior experience working with multiple SKUs and same-day delivery operationsJob Types: Full-time, PermanentPay: From AED2,500.00 per month

Marketplace & Quick Commerce Executive (E-Commerce)

dentsu

Performance Associate Director - E-Commerce We are seeking an experienced Performance Associate Director for E-Commerce to lead performance-driven accounts and deliver measurable growth across large-scale retail and e-commerce clients. This role requires a strong background in performance marketing, digital commerce, and retail marketing, ideally within the GCC region. You will work closely with the E-Commerce Director and senior leadership to design and execute strategies that meet ambitious revenue and ROI targets. Key Responsibilities <ul><li>Lead and oversee end-to-end e-commerce marketing campaigns across paid search, paid social, display, and shopping</li><li>Partner with clients to translate their commercial goals into actionable digital strategies</li><li>Own campaign performance with a laser focus on revenue delivery, sales KPIs, and return on ad spend (ROAS)</li><li>Provide strategic recommendations on media mix, targeting, and optimization tactics</li><li>Supervise a team of managers and executives, ensuring high-quality delivery and knowledge sharing</li><li>Build strong relationships with stakeholders and manage senior-level client communications</li><li>Conduct regular performance reviews, insights reports, and forecasting for key accounts</li><li>Stay ahead of trends in e-commerce, ad tech, and consumer behavior within GCC markets</li></ul> Requirements <ul><li>6+ years of proven experience in performance and e-commerce marketing, ideally within GCC markets</li><li>Demonstrated expertise in retail and digital commerce business models</li><li>Strong command of Google, Meta, and performance-driven platforms</li><li>Excellent client-facing and stakeholder management skills</li><li>Analytical mindset with experience in data-led decision making</li><li>Proven track record of hitting revenue KPIs across multiple accounts</li><li>Leadership experience with the ability to coach and inspire a growing team</li></ul> Location & Brand <ul><li>Location: Dubai</li><li>Brand: Carat</li><li>Time Type: Full time</li><li>Contract Type: Permanent</li></ul> Job Function <ul><li>Research, Analyst, and Information Technology</li><li>Industries: Advertising Services</li></ul>Referrals increase your chances of interviewing at dentsu by 2x

Performance Associate Director - E-Commerce

flydubai

<div>MAIN OBJECTIVE OF ROLE: To review and manage content for all customer-facing websites and ensure that the information displayed on them is accurate and current. KEY RESPONSIBILITIES:
<ul><li>Assists in ensuring that all content meets the prescribed brand/voice guidelines and supports site strategic objectives, including improving conversion and retention rates.</li><li>
Develops and maintains all site content documentation, including all site assets, manifests, and owners.</li><li>
Reviews content for all customer-facing sites, ensuring accuracy, relevancy, and consistency with the brand message while maintaining a focus on the customer's needs.</li><li>
Conducts periodic reviews to monitor site content, maintain time-sensitive material, menus, indexes and directories, and ensure the information displayed on the website is accurate and current.</li><li>
Escalates any issues discovered for the relevant stakeholder on a timely basis to ensure minimum downtime to flydubai digital channels.</li><li>
Manages creation/acquisition of all online content - including plain text, links, database content, images and video.</li><li>
Coordinates with agencies to acquire necessary translations, proofread content, and update web and mobile sites via the content management system.</li><li>
Maintains cross-functional relationships with Business units for content updates.</li><li>
Provides advice and input on the latest trends and emerging technologies in UX and E-Commerce.</li><li>
Recommends updates to processes that streamline content creation and review.</li></ul>
QUALIFICATIONS:
<ul><li>Bachelor's Degree (3+ years)</li><li>
Communications, English, Marketing or Information Sciences</li><li>
Fluent in English &amp; Arabic/Russian</li><li>
Minimum of 3 years&rsquo; experience in drafting/maintaining web content for a product-based company</li><li>
CMS knowledge preferred</li><li>
Years with qualifications: 5 - 7 years</li></ul>
COMPETENCIES:
<ul><li>Customer Focus</li><li>
Teamwork</li><li>
Effective Communication</li><li>
Personal Accountability &amp; Commitment to achieve</li><li>
Resilience &amp; Flexibility (Can do attitude)</li></ul>
ISR Requirements: Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.</div>

Senior Officer - E Commerce Content

New Country Healthcare

<div>
 
 
 
 About NCH:
 
 
 
 
 At New Country Healthcare (NCH), our journey started with a powerful vision of fostering a healthier community, guided by the vision of our Chairman, Dr. Ghazi Al Koudsi. Through unwavering dedication, we have not only fulfilled our commitment to the community but also emerged as a prominent leader in the healthcare sector. Over the last 32 years, New Country Healthcare has established itself as the leading healthcare distributor in the UAE, with an extensive portfolio featuring over 1500 top-quality products from over 50 international brands manufactured across the United States, Canada, Europe, Asia, and the Middle East.
 
 
 At NCH, we have a holistic approach to health, and today, we import and distribute trusted international brands in pharmaceuticals, nutraceuticals, health and functional foods, sports nutrition, cosmeceuticals, and personal products, solidifying our position in the local and GCC markets. As we continue to grow, we remain committed to our core values, providing innovative and high-quality healthcare products while upholding our legacy of excellence.
 
 
 
 Culture at NCH:
 
 
 
 At New Country Healthcare (NCH), our people-centric culture thrives on collaboration, continuous growth, and innovation. We believe in the power of continuous education, empowering our teams to reach their full potential and contribute fresh ideas. With a strong focus on Learning and Development, we nurture a culture of learning through engaging seminars and ongoing training programs. United by a shared mission and values, our diverse team prioritises sustainability, customer well-being, promotes healthy lifestyles, and fosters community education. At NCH, you'll find a supportive environment where collaboration and teamwork are at the heart of everything we do, working together to make a positive impact on the health and well-being of our community.
 
 
 
 
 
 
 
 
 
 
 Position Overview:
 
 
 
 
 The Head of eCommerce will lead NCH&rsquo;s digital transformation journey, owning the strategy, P&amp;L, and execution of all digital channels. This role will be accountable for driving sustainable revenue growth across marketplaces, brand.com, D2C, Q-commerce, and social commerce, while ensuring seamless omnichannel integration with NCH&rsquo;s retail and distribution networks.
 
 
 
 
 
 Reporting to senior leadership, the Head of eCommerce will combine strategic vision with hands-on execution. The role will also champion innovation, data-driven decision making, and organisational capability building, positioning NCH as a leader in healthcare, wellness, and FMCG e-commerce across the GCC and beyond.
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 1. Digital Strategy &amp; Transformation
 
 <ul>
 <li>
 Define and implement the digital commerce roadmap across marketplaces, D2C, aggregators, Q-commerce, and social commerce.
 </li>
 <li>
 Lead digital transformation initiatives including re-platforming, headless commerce, ERP/CRM integrations, and omnichannel enablement.
 </li>
 <li>
 Develop governance models, steering committees, and change programmes to embed digital into the organisation&rsquo;s DNA.
 </li>
 <li>
 Scale e-commerce across GCC markets, balancing global best practices with local market adaptations.
 </li>
 </ul>
 
 2. P&amp;L Ownership &amp; Commercial Leadership
 
 <ul>
 <li>
 Own the full e-commerce P&amp;L including sales forecasting, budgeting, profitability, and ROI.
 </li>
 <li>
 Negotiate joint business plans with major platforms (Amazon, Noon, Mumzworld, Carrefour, etc.) and secure advantageous trade terms.
 </li>
 <li>
 Drive profitability by optimising customer acquisition cost (CAC), customer lifetime value (CLV), and marketing investment.
 </li>
 <li>
 Align category, brand, and channel strategies to deliver long-term growth.
 </li>
 </ul>
 
 3. Customer Experience &amp; Omnichannel Integration
 
 <ul>
 <li>
 Champion a mobile-first, seamless customer journey across brand.com, apps, and marketplaces.
 </li>
 <li>
 Lead omnichannel initiatives such as click &amp; collect, endless aisle, loyalty integration, and return-in-store models to connect offline retail with digital channels.
 </li>
 <li>
 Oversee loyalty and subscription commerce programmes to deepen retention and engagement.
 </li>
 <li>
 Deploy personalisation engines, conversational commerce (WhatsApp, chatbots), and emerging digital touchpoints.
 </li>
 </ul>
 
 4. Innovation &amp; Future Models
 
 <ul>
 <li>
 Explore and launch new commerce models, including subscription, Q-commerce, social commerce, and aggregator partnerships, ensuring reach and convenience for customers.
 </li>
 <li>
 Pilot and scale emerging technologies, AI-driven recommendations, and advanced analytics.
 </li>
 <li>
 Establish a culture of experimentation with A/B testing, rapid prototyping, and proof-of-concept pilots.
 </li>
 <li>
 Benchmark against leading global players to ensure NCH stays ahead of digital disruption.
 </li>
 </ul>
 
 5. Data, Analytics &amp; Insights
 
 <ul>
 <li>
 Build a performance culture through advanced analytics, data science, and BI dashboards (GA4, Power BI, AI/ML models).
 </li>
 <li>
 Monitor KPIs, including revenue growth, CR%, AOV, CLV, ROI, and retention, ensuring real-time decision-making.
 </li>
 <li>
 Translate insights into actionable strategies for pricing, promotions, assortment, and digital media spend.
 </li>
 <li>
 Oversee data governance and compliance across digital channels.
 </li>
 </ul>
 
 6. Leadership &amp; Organisational Development
 
 <ul>
 <li>
 Build, lead, and scale a high-performing digital commerce organisation, designing the right structure, roles, and capabilities.
 </li>
 <li>
 Establish a Digital Centre of Excellence to share best practices and standardise processes across markets.
 </li>
 <li>
 Mentor senior managers and specialists, developing the next generation of digital leaders.
 </li>
 <li>
 Act as a key advisor to the CEO and Executive Team on digital market dynamics and transformation opportunities.
 </li>
 </ul>
 
 
 
 
 
 
 Qualifications &amp; Skills
 
 
 
 
 
 Education &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business, Marketing, Digital Commerce, or a related field; MBA or Master&rsquo;s degree preferred.
 </li>
 <li>
 12&ndash;15 years of progressive experience in e-commerce and digital commerce, with at least 5 years in a senior leadership role.
 </li>
 <li>
 Proven success in managing large-scale e-commerce P&amp;Ls, driving double-digit revenue growth, and delivering profitability.
 </li>
 <li>
 Strong experience across multiple digital commerce models (marketplaces, D2C, omnichannel, Q-commerce, subscription, social commerce).
 </li>
 <li>
 Prior experience in FMCG, healthcare, nutraceuticals, or consumer goods sectors within GCC or international markets preferred.
 </li>
 <li>
 Demonstrated record of leading cross-market expansion, digital transformation, and platform re-engineering initiatives.
 </li>
 </ul>
 
 
 Technical &amp; Functional Skills
 
 
 <ul>
 <li>
 Advanced understanding of digital platforms (Shopify Plus, Magento, Salesforce Commerce Cloud, SAP Hybris, headless commerce).
 </li>
 <li>
 Expertise in digital marketing levers (SEO, SEM, CRM, programmatic media, performance marketing).
 </li>
 <li>
 Strong knowledge of analytics and BI tools (GA4, Power BI, Tableau, Looker, SQL) and hands-on experience with A/B testing, CRO, and personalisation engines.
 </li>
 <li>
 Familiarity with AI/ML applications in e-commerce, AR/VR use cases, and conversational commerce (WhatsApp, chatbots).
 </li>
 <li>
 Knowledge of compliance, data privacy, and regulatory frameworks relevant to digital trade in GCC.
 </li>
 </ul>
 
 
 Leadership &amp; Soft Skills
 
 
 <ul>
 <li>
 Strategic thinker with strong commercial acumen and the ability to balance vision with execution.
 </li>
 <li>
 Exceptional leadership and organisational development skills; proven ability to build and mentor high-performing teams.
 </li>
 <li>
 Strong stakeholder management and influencing skills, able to partner effectively with C-level executives, external platforms, and regional regulators.
 </li>
 <li>
 Change leader with the resilience and agility to navigate fast-paced, disruptive environments.
 </li>
 <li>
 Excellent communication, negotiation, and presentation skills in English; Arabic proficiency preferred.
 </li>
 <li>
 Culturally aware with experience leading cross-functional, cross-market teams.
 </li>
 </ul>
 
 
 
 
 
 
 Why Join Us:
 
 
 
 
 Join a dynamic and fast-growing company where innovation, excellence, and collaboration drive everything we do. You&rsquo;ll work alongside a talented and supportive team in a diverse and inclusive environment that values each individual&rsquo;s unique contributions. We offer:
 
 <ul>
 <li>
 Exciting career growth opportunities in a company at the forefront of healthcare and technology
 </li>
 <li>
 A comprehensive compensation and benefits package, including Health insurance, Annual leave and ticket allowance, Yearly incentives (as per company policy) and Professional development support
 </li>
 </ul>
 
 Be part of a culture that&rsquo;s committed to empowering talent, embracing innovation, and building success together.
 
</div>

Head of Ecommerce

Atlantis Holiday LLC

We are currently looking for an Arabic and English-speaking E-Commerce Manager who can join immediately and with at least 3 years&rsquo; experience working in travel related industry. As an e-Commerce Specialist, you will create and implement strategies that make online transactions possible. You will organize, develop, and execute website marketing plans.Duties/Responsibilities:<ul><li>Write and edit product content that will be published on e-Commerce websites/portals.</li><li>Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.</li><li>Work closely with different teams (product management, graphics, sales) to provide updated content that will be sharedacross e-Commerce platforms.</li><li>Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.</li><li>Be a subject matter expert to assigned product categories.</li><li>Identify SEO best practices regarding inventory, pre-orders, and pricing policies.</li><li>Monitor changes in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc) to stay organized.</li><li>Ability to multitask and meet deadlines while maintaining attention to detail.</li></ul>Required Education, Skills and Qualifications<ul><li>Minimum 3 years&rsquo; UAE experience as an E-Commerce Manager.</li><li>Graduate of Bachelor&rsquo;s degree with attested education certificates.</li><li>Proficient in Arabic and English both written and oral. Other foreign languages are an advantage.</li><li>Must have hands-on experience in online sales and digital promotion of travel products</li><li>Computer literate, excellent in MS Office &amp; other search engines.</li><li>Minimum of 3+ years experience in a fast-paced, e-Commerce business.</li><li>Hands-on experience in managing and maintaining e-Commerce websites/portals.</li><li>Knowledgeable of the e-Commerce space that includes marketing strategies, various leading e-Commerce website builders, product development, competitive strategies, consumer research, industry trends and usability best practices.</li><li>Knowledge of various platforms and online sales strategies and can be used to conduct digital sales or website conversions.</li><li>Familiarity with web design and a keen eye to detail.</li><li>Excellent communication and collaboration skills.</li><li>Analytical and multitasking skills.</li></ul>Job Type: Full-time

E-commerce Manager

KIKO MILANO

<div>
 
 
 KIKO Milano
 
 is a leading cosmetics company, and we are seeking a highly motivated E-Commerce &amp; Online Wholesale Manager to join our team.
 
 
 
 
 
 The E-Commerce &amp; Online Wholesale Manager will be responsible for developing and executing the e-commerce strategy to drive online sales, enhance customer experience, and maximize brand visibility. This role involves overseeing all aspects of the e-commerce platform, from product management to digital marketing, ensuring alignment with overall business goals.
 
 
 
 
 
 This is a great opportunity for a highly organized and detail-oriented individual to join our dynamic and growing team.
 
 
 
 
 
 
 KIKO Milano
 
 is constantly committed to a single objective: to allow everyone to treat themselves to the most innovative cosmetics with highest quality out having to sacrifice their budget.
 
 
 To give all their customers the chance to experiment in all areas of make-up and treatments with top quality shades, packaging and formulas which are always on trend.
 
 
 Finally, to create a beauty care concept which is able to rewrite the rules of cosmetics: quality is no longer synonymous with high prices. With KIKO, professional luxury is an exciting reality you can touch. For every budget.
 
 
 
 
 
 
 Role:
 
 E-Commerce &amp; Online Wholesale Manager
 
 
 
 Reports to:
 
 Regional Managing Director-IMEA
 
 
 
 Location:
 
 Dubai, UAE
 
 
 
 
 
 
 Scope
 
 
 
 
 
 <ul>
 <li>
 
 Shopify Platform Ownership:
 
 Serve as the primary owner of the Shopify ecosystem, including storefront management, app integrations, theme customization, and backend configuration. Apply prior migration experience to optimize platform architecture, streamline operations, and ensure scalability for future growth.
 </li>
 <li>
 
 Site Management:
 
 Oversee daily operations of the brand&rsquo;s Shopify-powered e-commerce platform, ensuring optimal performance, uptime, and seamless user experience.
 </li>
 <li>
 
 Digital Marketing Execution:
 
 Strategically launch and monitor campaigns across SEO, SEM, email, social media, and affiliate channels, integrating Shopify&rsquo;s marketing tools and apps to drive traffic and conversions.
 </li>
 <li>
 
 Merchandising &amp; Content:
 
 Optimize Shopify product pages, visuals, and descriptions to enhance conversion rates and reinforce brand storytelling. Utilize Shopify&rsquo;s CMS and third-party integrations to streamline content updates.
 </li>
 <li>
 
 UX &amp; CRO:
 
 Analyze user behavior using Shopify analytics and third-party tools to identify friction points. Implement data-driven improvements to the customer journey, checkout flow, and mobile experience, drawing on insights from previous Shopify migrations.
 </li>
 <li>
 
 Analytics &amp; Reporting:
 
 Track and report on key performance indicators such as traffic, conversion rate, AOV, bounce rate, and customer retention using Shopify&rsquo;s native analytics and integrated BI platforms.
 </li>
 <li>
 
 Fulfillment Coordination:
 
 Collaborate with logistics and customer service teams to ensure timely order fulfillment and high customer satisfaction, leveraging Shopify&rsquo;s fulfillment network and automation capabilities.
 </li>
 <li>
 
 Tech Collaboration:
 
 Partner with IT and global teams to enhance the Shopify platform, resolve bugs, and roll out new features. Apply lessons learned from past Shopify migrations to anticipate challenges and accelerate implementation.
 </li>
 </ul>
 
 
 
 
 
 Main Responsibilities
 
 
 
 
 
 <ul>
 <li>
 
 Strategic Planning:
 
 Develop and implement the e-commerce strategy to achieve sales targets and enhance market presence.
 </li>
 <li>
 
 Website Management:
 
 Oversee the day-to-day operations of the e-commerce site, ensuring a seamless user experience and optimal functionality.
 </li>
 <li>
 
 Product Management:
 
 Manage product listings, inventory, pricing strategies, and promotions to maximize sales potential.
 </li>
 <li>
 
 Digital Marketing:
 
 Collaborate with marketing teams to execute online marketing campaigns, including SEO, PPC, email marketing, and social media promotions.
 </li>
 <li>
 
 Analytics and Reporting:
 
 Monitor website performance, analyze customer behavior, and generate reports to inform strategic decisions and improve ROI.
 </li>
 <li>
 
 Customer Experience:
 
 Ensure excellent customer service and address customer inquiries, complaints, and feedback effectively.
 </li>
 <li>
 
 Collaboration:
 
 Work closely with cross-functional teams, including IT, sales, and logistics, to ensure alignment and efficient operations.
 </li>
 <li>
 
 Budget Management:
 
 Manage the e-commerce budget, optimizing spending to achieve maximum impact on sales and brand visibility.
 </li>
 <li>
 
 Trend Analysis:
 
 Stay up-to-date with industry trends, competitor strategies, and emerging technologies to maintain a competitive edge.
 
 
 </li>
 <li>
 
 Account Management:
 
 Be the lead on account management and the primary point of contact for online wholesale partners.
 </li>
 <li>
 
 Partners Management:
 
 Manage stakeholders to ensure we are owners at every touchpoint with a focus on driving brand image and representation across to capture market share.
 </li>
 <li>
 
 Project lead for key season moments:
 
 Ensure great functional plans for key peak moments on the wholesale side of business, for e.g. Ramadan, Black Friday, etc.
 </li>
 <li>
 
 Strategy setting:
 
 Ensure annual and quarterly strategy meetings are conducted to re-align and introduce KIKO MILANO&rsquo;s vision for the region and any changes to ensure online cohesiveness.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies
 
 
 
 
 
 <ul>
 <li>
 5+ years of experience in e-commerce management or digital marketing.
 </li>
 <li>
 Bachelor&rsquo;s degree in Marketing, Business Administration, or a related field.
 </li>
 <li>
 Proven experience in managing e-commerce platforms and driving online sales.
 </li>
 <li>
 Strong ability to analyze data and generate insights to inform decision-making.
 </li>
 <li>
 Familiarity with SEO, PPC, email marketing, and social media strategies.
 </li>
 <li>
 Knowledge of e-commerce software and analytics tools (e.g., Google Analytics, Shopify, Magento).
 </li>
 <li>
 Excellent organizational and multitasking skills.
 </li>
 <li>
 Focused on enhancing the customer experience and responding to consumer needs.
 </li>
 <li>
 Strong communication and interpersonal abilities.
 </li>
 <li>
 Strong critical thinking skills to address challenges and develop innovative solutions.
 </li>
 <li>
 Proficient in Microsoft Office Suite and other relevant software.
 </li>
 <li>
 Ability to work independently and as part of a team.
 </li>
 <li>
 Attention to detail and high level of accuracy.
 </li>
 <li>
 Arabic is a PLUS.
 </li>
 </ul>
</div>

E-commerce & Wholesale Manager

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