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product specialist oncology

Johnson & Johnson Innovative Medicine

<div>
 At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
 
 
 
 Job Function
 
 
 
 Pharmaceutical Sales
 
 
 
 Job Sub Function
 
 
 
 Sales &ndash; Oncology/Hematology (Commission)
 
 
 
 Job Category
 
 
 
 Professional
 
 
 
 All Job Posting Locations:
 
 
 
 Riyadh, Saudi Arabia
 
 
 
 Job Description
 
 
 
 
 About Oncology
 
 
 
 Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
 
 
 Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.
 
 
 Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
 
 
 Learn more at https://www.jnj.com/innovative-medicine
 
 
 
 We are searching for the best talent for the Product Specialist Oncology role based in Riyadh, Saudi Arabia.
 
 
 
 
 Purpose:
 
 The main task of a Product Specialist in is to represent J&amp;J Innovative Medicine in front of healthcare professionals making sure our products are used based on their own merit, and according to their clinical indications, while respecting all J&amp;J Credo obligations. PS promotes our registered products within registered indications in order to increase our products access in collaboration with other functions. This takes place by detailing our product's value in order to serve more eligible patients.
 
 
 
 Duties &amp; Responsibilities
 
 
 
 Maximize Patient share of assigned products through Understanding the patient pathway, making sure sales are maximized and all sales processes are done respecting J&amp;J compliance, Quality guidelines and local laws.
 
 
 
 This Is Achieved Through
 
 
 
 <ul>
 <li>
 Use a multichannel approach to reach out to HCPs enlisted in his/her list (face to face, Email, Phone call, presentations when required etc&hellip;) with the set quality and quantity according to CVT strategy as well as providing quality call feedback for each visit.
 </li>
 <li>
 Achieving market share target for the assigned territory.
 </li>
 <li>
 Promote J&amp;J Innovative Medicine's image as a scientific transformational digital innovator within his/her assigned accounts and organize promotional/digital scientific meetings.
 
 
 </li>
 </ul>
 
 Maximizing J&amp;J Innovative Medicine's Access Reach Through
 
 
 
 <ul>
 <li>
 Full Account Mapping, understanding the logistical processes, product listing processes, contracting, account Stakeholders and decision-making processes within the account.
 </li>
 <li>
 Developing and maintaining long-term engagements with customers/stakeholders within the Accounts (e.g. Directors of Pharmacy, Senior Procurement Managers, Tender Managers and Hospital Management).
 </li>
 <li>
 Identify short and long-term business opportunities according to the Business Unit strategy in collaboration with the Market Access team.
 
 
 </li>
 </ul>
 
 Ensuring Execution Excellence Through
 
 
 
 <ul>
 <li>
 Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines including but not limited to: Updating the database, correct &amp; accurate reporting of visits to HCPs with valuable call feedback, sample correct handling and continuous improvement of qualitative performance.
 
 
 </li>
 </ul>
 
 Maintain updated knowledge of disease areas, products and competitors through:
 
 
 
 <ul>
 <li>
 Achieving results in scientific quizzes organized by CVT according to the manager&rsquo;s expectations.
 </li>
 <li>
 Attending all assigned training courses and capturing learnings showing improvement in technical and ethical business practices.
 </li>
 <li>
 Organize assigned activities respecting all compliance rules and using the correct CRM system as stipulated in related SOP.
 
 
 </li>
 </ul>
 
 Compliance with set guidelines, policies and SOPs of J&amp;J and of local regulation. This includes.
 
 
 
 <ul>
 <li>
 Local laws &amp; HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct and other J&amp;J policies.
 </li>
 <li>
 pharmacovigilance rules notifying within company regulations about Adverse Events &amp; Product Quality Complaints.
 </li>
 <li>
 Quality and compliance practices
 </li>
 <li>
 global fleet safety standard requirements. &amp; local traffic laws
 
 
 </li>
 </ul>
 
 Main performance measures (Performance Goals)
 
 
 
 <ul>
 <li>
 Self-discipline, result oriented.
 </li>
 <li>
 Demonstrating leadership and Credo imperatives competence.
 
 
 </li>
 </ul>
 
 Qualifications / Requirements
 
 
 
 <ul>
 <li>
 Education: Bachelor degree of Pharmacy
 </li>
 <li>
 Years of Experience: 1-2 years of experience in pharmaceutical companies .
 </li>
 <li>
 Language: Arabic, English
 </li>
 <li>
 Location: Riyadh
 
 
 </li>
 </ul>
 
 Required Skills
 
 
 
 Critical Thinking, Cross-Functional Collaboration, Data Reporting, Oncology, Sales
 
 
</div>

Product Specialist Oncology

Johnson & Johnson

<div>At Johnson &amp; Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com
Job Function:
Pharmaceutical Sales
Job Sub Function:
Sales &ndash; Oncology/Hematology (Commission)
Job Category:
Professional
All Job Posting Locations:
Riyadh, Saudi Arabia
Job Description:
About Oncology
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Our Oncology team is focused on the elimination of cancer by discovering new pathways and modalities to finding treatments and cures. We lead where medicine is going and need innovators with an unwavering commitment to results.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
Learn more at https://www.jnj.com/innovative-medicine
We are searching for the best talent for the Product Specialist Oncology role based in Riyadh, Saudi Arabia.
Purpose: The main task of a Product Specialist in is to represent J&amp;J Innovative Medicine in front of healthcare professionals making sure our products are used based on their own merit, and according to their clinical indications, while respecting all J&amp;J Credo obligations. PS promotes our registered products within registered indications in order to increase our products access in collaboration with other functions. This takes place by detailing our product's value in order to serve more eligible patients.<h3 class="jobSectionHeader">
Duties &amp; Responsibilities:</h3>
Maximize Patient share of assigned products through Understanding the patient pathway, making sure sales are maximized and all sales processes are done respecting J&amp;J compliance, Quality guidelines and local laws.<h3 class="jobSectionHeader">
This Is Achieved Through:</h3><ul><li>
Use a multichannel approach to reach out to HCPs enlisted in his/her list (face to face, Email, Phone call, presentations when required etc&hellip;) with the set quality and quantity according to CVT strategy as well as providing quality call feedback for each visit.</li><li>
Achieving market share target for the assigned territory.</li><li>
Promote J&amp;J Innovative Medicine's image as a scientific transformational digital innovator within his/her assigned accounts and organize promotional/digital scientific meetings.</li></ul><h3 class="jobSectionHeader">
Maximizing J&amp;J Innovative Medicine's Access Reach Through:</h3><ul><li>
Full Account Mapping, understanding the logistical processes, product listing processes, contracting, account Stakeholders and decision-making processes within the account.</li><li>
Developing and maintaining long-term engagements with customers/stakeholders within the Accounts (e.g. Directors of Pharmacy, Senior Procurement Managers, Tender Managers and Hospital Management).</li><li>
Identify short and long-term business opportunities according to the Business Unit strategy in collaboration with the Market Access team.</li></ul><h3 class="jobSectionHeader">
Ensuring Execution Excellence Through:</h3><ul><li>
Fulfilling all Customer Interaction Excellence (CIE) index and KPIs within the agreed timelines including but not limited to: Updating the database, correct &amp; accurate reporting of visits to HCPs with valuable call feedback, sample correct handling and continuous improvement of qualitative performance.</li></ul>
Maintain updated knowledge of disease areas, products and competitors through:<ul><li>
Achieving results in scientific quizzes organized by CVT according to the manager&rsquo;s expectations.</li><li>
Attending all assigned training courses and capturing learnings showing improvement in technical and ethical business practices.</li><li>
Organize assigned activities respecting all compliance rules and using the correct CRM system as stipulated in related SOP.</li></ul>
Compliance with set guidelines, policies and SOPs of J&amp;J and of local regulation. This includes.<ul><li>
Local laws &amp; HCBI guidelines, Foreign Corrupt Practices Act (FCPA), Policy of business conduct and other J&amp;J policies.</li><li>
pharmacovigilance rules notifying within company regulations about Adverse Events &amp; Product Quality Complaints.</li><li>
Quality and compliance practices</li><li>
global fleet safety standard requirements. &amp; local traffic laws</li></ul>
Main performance measures (Performance Goals)<ul><li>
Self-discipline, result oriented.</li><li>
Demonstrating leadership and Credo imperatives competence.
</li></ul>Qualifications / Requirements:<ul><li>Education: Bachelor degree of Pharmacy</li><li>Years of Experience: 1-2 years of experience in pharmaceutical companies .</li><li>Language: Arabic, English</li><li>Location: Riyadh</li></ul>
#LI-Onsite
Required Skills:
Critical Thinking, Cross-Functional Collaboration, Data Reporting, Oncology, Sales
Preferred Skills:</div>

AstraZeneca

<div>JOB TITLE
Senior Oncology Product Specialist
Location: Riyadh 
 
ABOUT ASTRAZENECA
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialisation of prescription medicines for some of the world&rsquo;s most serious diseases. But we&rsquo;re more than one of the world&rsquo;s leading pharmaceutical companies.
SITE DESCRIPTION
AstraZeneca is experiencing a significant transformation in the Kingdom of Saudi Arabia, driven by a commitment to advancing healthcare, innovation, and sustainable growth. Building on our global legacy, AZ KSA is rapidly evolving its operations to better serve patients, collaborate with healthcare stakeholders, and contribute to the ambitious goals outlined in the Saudi Vision 2030. We are investing in talent, digital solutions, and new ways of working; all designed to enhance our impact on patient outcomes and reinforce our leadership in therapeutic areas. This dynamic environment calls for visionary, agile professionals who thrive in change and are motivated to help shape the future of healthcare in KSA.
ROLE SUMMARY
Is responsible for generating clinical demand for Oncology brands with key accounts, pro-actively identifying business opportunities, presenting value propositions aligned to stakeholder needs and objectives, and recommending solutions to drive and develop business. Develop strategic and mutually beneficial relationships with the Multi-Disciplinary Team (MDT), Decision Making Unit (DMU), and potentially other stakeholders, based on a deep scientific understanding of the issues in order to identify the best opportunities for any part of AZ's Oncology portfolio to deliver life-changing medicines to patients. Allocates own time for 90% - be in field; 10% office-based.
What you&rsquo;ll do
Develop account strategy and plans:<ul><li>
Identify opportunities and strategies to improve positioning of AZ's Oncology products at a local level</li><li>
Work with Sales Manager to develop a local strategy and business plan to meet targets and further improve positioning of AZ's Oncology products at a local level</li></ul>
Create deep stakeholder relationships:
<ul><li>Engage Oncology HCPs in dialogue about approved indications, product efficacy / safety profiles and treatment protocols to support on-label prescribing for appropriate patients</li><li>
Establish and maintain ongoing, long term collaborative relationships 
with stakeholders</li><li>
Share stakeholder insight and information within AZ to strengthen relevant activities, e.g., product development, marketing, sales efforts</li></ul>
Build capability and knowledge in healthcare eco-system:<ul><li>
Build knowledge and understanding about AZ's overall Oncology value proposition, and product's labeled indications and efficacy data among all relevant stakeholders in the MDT and DMU</li><li>
Utilize different communication approaches, techniques and channels to help build knowledge in the MDT and DMU, including</li><li>
Conduct science-based discussions with the HCP as per the approved indications of AZ's products</li><li>
Arrange multidisciplinary workshops for physicians and other 
healthcare professionals</li><li>
Arrange and coordinate effective speaker programmes with physician advocates and KOLs</li><li>
Actively support Oncology nurses on relevant trainings, e.g., chemotherapy, testing solutions</li></ul>
Deliver on plans and achieve sales goals on budget<ul><li>
Drive sales performance and ensure sales forecasts meet or exceed expectations while managing assigned budgets</li><li>
Successfully promote the benefits of AZ's Oncology brands, using fair balance messages and the appropriate mix of promotional tools</li><li>
Ensure AZ's products are optimally utilised in line with national/local guidelines and the product license</li></ul>
Corporate responsibility:<ul><li>
Successfully complete all training requirements, including product examinations</li><li>
Comply with all external regulations and internal policies</li><li>
Maintains highest ethical standards and work in a spirit of AstraZeneca Code of Ethics, following rules &amp; norms set by corporate policies</li><li>
Ensures that all conducted activities are done in accordance with local legislation and corporate standards.</li><li>
Timely reports (as per respective procedures): health/environment/wellbeing related accidents; adverse events that you became aware about; change in status of your Conflict of Interest.</li></ul>
Only Applications in KSA will be considered.
Essential for the role
AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be.
Essential Capabilities:<ul><li>
Saudi National.</li><li>
Minimum 2 years of sales experience with a sound knowledge of account management.</li><li>
Speciality and Institutional Business experience.</li><li>
Experience in either in Haematology, Cell Therapeutics or Oncology Therapy areas is a plus.</li><li>
Track record of engaging key stakeholders in complex clinical environments, e.g., mid and senior level healthcare professionals, key accounts and the medical community</li><li>
Proven track record in influencing the stakeholder decision-making process in an ecosystem with multiple influential players / decision makers, with proven track record of creating value in complex DMU</li><li>
Proven demonstration of successful working in complex cross functional teams</li><li>
Patient centricity</li><li>
Customer value proposition</li><li>
Engaging with the Oncology ecosystem</li><li>
Cross functional engagement</li><li>
Business Acumen</li><li>
Impact and Influence</li><li>
Decision making and problem solving</li></ul>
Why AstraZeneca?
At AstraZeneca we&rsquo;re dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There&rsquo;s no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration, and always committed to lifelong learning, growth and development. We&rsquo;re on an exciting journey to pioneer the future of healthcare. 
So, what&rsquo;s next?
<ul><li>Are you already imagining yourself joining our team? Good, because we can&rsquo;t wait to hear from you.</li><li>
Are you ready to bring new ideas and fresh thinking to the table? Brilliant! We have one seat available and we hope it&rsquo;s yours.</li></ul>
Where can I find out more?
Our Social Media, Follow AstraZeneca on LinkedIn
Follow AstraZeneca on Facebook
Follow AstraZeneca on Instagram</div>

Senior Product Specialist Oncology

International Skills Labor Company

<div>
 
 
 Consultant Doctors &ndash; Multiple Specialties (SCFHS Holders Preferred)
 
 
 
 
 Apply Now &ndash; Exclusive Opportunity in Saudi Arabia
 
 
 
 
 
 
 Join one of Saudi Arabia&rsquo;s leading and internationally accredited hospital groups for a career-transforming opportunity!
 
 
 We are looking for
 
 Consultant Doctors
 
 across multiple disciplines to join world-class healthcare institutions equipped with cutting-edge medical technologies.
 
 
 
 
 
 📍
 
 Location:
 
 Kingdom of Saudi Arabia
 
 
 📌
 
 Employment Type:
 
 Long-term, Contract-Based
 
 
 
 
 
 
 🔹 Hiring Specialties :
 
 
 
 
 
 <ul>
 <li>
 
 Pediatrics (General Pediatrics)
 
 </li>
 <li>
 
 Neonatology / NICU
 
 </li>
 <li>
 
 Pediatric Neurology
 
 </li>
 <li>
 
 Pediatric Endocrinology
 
 </li>
 <li>
 
 Pediatric Nephrology
 
 </li>
 <li>
 
 Pediatric Hematology &amp; Hemato-Oncology
 
 </li>
 <li>
 
 Pediatric Oncology
 
 </li>
 <li>
 
 Pediatric Orthopedics
 
 </li>
 <li>
 
 Pediatric Surgery
 
 </li>
 <li>
 
 Pediatric Cardiac Surgery
 
 </li>
 <li>
 
 Pediatric Emergency Medicine
 
 </li>
 <li>
 
 Developmental &amp; Behavioral Pediatrics
 
 </li>
 <li>
 
 Pediatric Infectious Diseases
 
 </li>
 <li>
 
 Pediatric Allergy &amp; Immunology
 
 </li>
 <li>
 
 Pediatric Critical Care / PICU
 
 </li>
 <li>
 
 Robotic Surgery
 
 </li>
 <li>
 
 Interventional Cardiology
 
 </li>
 <li>
 
 Cardiology
 
 </li>
 <li>
 
 Vascular Surgery
 
 </li>
 <li>
 
 Urology
 
 </li>
 <li>
 
 Gastroenterology
 
 </li>
 <li>
 
 Orthopedic Surgery (Trauma &amp; Joint Replacement)
 
 </li>
 <li>
 
 Neurosurgery
 
 </li>
 <li>
 
 General Surgery
 
 </li>
 <li>
 
 Plastic &amp; Reconstructive Surgery
 
 </li>
 <li>
 
 Ophthalmology (Vitreo-Retinal Surgery included)
 
 </li>
 <li>
 
 Pulmonology / Respiratory Medicine
 
 </li>
 <li>
 
 Nephrology
 
 </li>
 <li>
 
 Endocrinology
 
 </li>
 <li>
 
 Rheumatology
 
 </li>
 <li>
 
 Hematology / Hemato-Oncology
 
 </li>
 <li>
 
 Oncology
 
 </li>
 <li>
 
 ENT / Otolaryngology
 
 </li>
 <li>
 
 Dermatology
 
 </li>
 <li>
 
 Anesthesiology (Pain Management included)
 
 </li>
 <li>
 
 Emergency Medicine
 
 </li>
 <li>
 
 Critical Care / Intensive Care
 
 </li>
 </ul>
 
 
 
 
 🎯 Candidate Requirements
 
 <ul>
 <li>
 Medical Doctor (MD) with
 
 Board Certification or equivalent
 
 </li>
 <li>
 Relevant subspecialty certification where applicable
 </li>
 <li>
 Minimum
 
 3&ndash;5 years
 
 experience as Consultant
 </li>
 <li>
 
 SCFHS license highly preferred
 
 or eligibility to obtain it
 </li>
 <li>
 Fluent in English (Arabic is a plus)
 </li>
 <li>
 Age under 50 years
 </li>
 </ul>
 
 
 
 
 🎁 What We Offer
 
 <ul>
 <li>
 
 Attractive tax-free salary
 
 based on specialty &amp; experience
 </li>
 <li>
 
 Accommodation &amp; transportation fully covered
 
 </li>
 <li>
 Annual
 
 air tickets for you &amp; dependents
 
 </li>
 <li>
 Children&rsquo;s education support
 </li>
 <li>
 Malpractice &amp; SCFHS licensing assistance
 </li>
 <li>
 Fast-track onboarding for eligible profiles
 </li>
 <li>
 Career growth in an advanced international medical environment
 </li>
 </ul>
 
 
 
 
 📩 How to Apply
 
 
 Interested
 
 Consultant Doctors
 
 are invited to
 
 Apply Directly via LinkedIn
 
 or send your cv to :
 
 wassim@internationalskills.fi
 
 .
 
</div>

Consultant Doctors – Saudi Arabia (Full benefits package)

Abunayyan Holding

<div>
 
 
 Job Title: Product Specialist
 
 
 
 
 Industry: Abunayyan Trading Company
 
 
 
 
 Industry / Domain: Trading / Heavy Machinery / Industrial Equipment
 
 
 
 
 
 
 
 Role Purpose
 
 
 
 The Product Specialist is responsible for supporting the Machinery Sales Division through effective product administration, data analysis, coordination with internal departments, and supporting the sales team in achieving monthly and annual targets. The role ensures smooth product operations, accurate reporting, customer support, and efficient workflow across sales, procurement, logistics, and finance. With at least 7 years of relevant experience, the Product Specialist contributes to enhanced operational efficiency and business performance.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 1. Business Administration (40%)
 
 
 <ul>
 <li>
 
 Manage clerical, administrative, and secretarial functions to support the Product and Sales teams
 
 .
 </li>
 <li>
 Follow up with sales representatives to collect full payments for reserved/sold units in alignment with monthly targets.
 </li>
 <li>
 Support KAMs, AKAMs, and the Product Manager in meeting monthly and annual business goals.
 </li>
 <li>
 Coordinate and arrange business travel, including hotel bookings and flight arrangements.
 </li>
 <li>
 Prepare official letters, memos, presentations, and documentation as required.
 </li>
 <li>
 Communicate regularly with Procurement, Purchasing, and Logistics departments to ensure smooth operations.
 </li>
 <li>
 Maintain and monitor monthly stock reports and update product availability.
 </li>
 <li>
 Coordinate demo unit planning, scheduling, and delivery to customers.
 </li>
 <li>
 Manage weekly collections and follow up on outstanding payments.
 </li>
 </ul>
 
 
 2. Data Analysis &amp; Problem Solving (30%)
 
 
 <ul>
 <li>
 
 Analyze monthly and yearly gross and net income figures and prepare graphical reports for management review.
 
 </li>
 <li>
 Support customer issue resolution by coordinating with relevant teams and ensuring customer satisfaction.
 </li>
 <li>
 Assist in identifying operational challenges and provide recommendations for continuous improvement.
 </li>
 </ul>
 
 
 3. Performance &amp; Team Coordination (30%)
 
 
 <ul>
 <li>
 
 Coordinate with the logistics team to plan, schedule, and supervise the loading and offloading of units.
 
 </li>
 <li>
 Support the Product Manager and Division Head in achieving performance targets.
 </li>
 <li>
 Maintain detailed logs of imported units, ensuring customs registration and documentation are consistently updated.
 </li>
 <li>
 Handle a variety of administrative tasks to ensure seamless departmental operations.
 </li>
 </ul>
 
 
 
 
 
 Experience Required:
 
 
 <ul>
 <li>
 Minimum
 
 7 years of experience
 
 in product support, administration, or a similar role within a trading or machinery-related business.
 </li>
 </ul>
 
 
 Education Required:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s Degree in Business Administration, Marketing, Industrial Engineering, or a related field.
 </li>
 </ul>
 
 
 Technical Skills
 
 
 <ul>
 <li>
 Strong communication and coordination skills
 </li>
 <li>
 Commercial awareness and negotiation skills
 </li>
 <li>
 Partner and supplier relationship management
 </li>
 <li>
 Product and service knowledge
 </li>
 <li>
 Data analysis and reporting
 </li>
 <li>
 Research and information gathering
 </li>
 <li>
 Risk &amp; compliance awareness
 </li>
 <li>
 Proficiency in documentation and record keeping
 </li>
 </ul>
</div>

Product Specialist

DELHAM

<div>
 
 
 We&rsquo;re Hiring: Research &amp; Development
 
 &nbsp;
 
 Innovation
 
 
 Specialist &ndash; Confectionery (Chocolate / Arabic Sweets / Bakery)
 
 
 
 
 Location: Riyadh
 
 
 
 
 
 
 
 Delham Group is expanding its Innovation team and seeking a talented R&amp;D Specialist to support the development of new products across chocolate, oriental sweets, confectionery, and bakery categories &mdash; covering both industrial and artisan-style product development.
 
 
 
 
 &nbsp;
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 
 Support new product development from concept to prototype and production trials.
 
 </li>
 <li>
 
 Work closely with chefs to create and refine recipes (artisan + industrial).
 
 </li>
 <li>
 
 Track market trends and propose innovative ideas.
 
 </li>
 <li>
 
 Document formulations, specifications, and testing results.
 
 </li>
 <li>
 
 Collaborate with Marketing, Production, QA, and Supply Chain teams.
 
 </li>
 <li>
 
 Participate in sensory evaluation and shelf-life testing.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 Requirements
 
 
 <ul>
 <li>
 
 Bachelor&rsquo;s degree in Food Science / Food Technology.
 
 </li>
 <li>
 
 3&ndash;5 years of experience in product development across chocolate, confectionery, oriental sweets, or bakery.
 
 </li>
 <li>
 
 Experience can be from industrial factories, artisan kitchens, or semi-industrial production &mdash; as long as the candidate has hands-on involvement in product formulation and development.
 
 </li>
 <li>
 
 Strong understanding of ingredients, formulations, and development processes.
 
 </li>
 <li>
 
 Excellent documentation, creativity, and coordination skills.
 
 </li>
 </ul>
 
 
 &nbsp;
 
 
 
 
 
 
 &nbsp;
 
</div>

Research & Development Innovation Specialist

Net2Source (N2S)

Data Analytics & Customer Service Specialist - Vending Operations (Saudization) Get AI-powered advice on this job and more exclusive features. Direct message the job poster from Net2Source (N2S) Senior Recruitment Inc. Tech Recruitment + Certified Professional We are Hiring We are looking for a Data Analytics & Customer Service Specialist - Vending Operations (Saudization) for one of our clients in KSA. Location: Jeddah / Riyadh, Kingdom of Saudi Arabia Department: Operations & Customer Experience Reports To: Operations Manager / General Manager Employment Type: Full-time Position Summary We are seeking an Enthusiastic candidate to join our team as a Data Analytics & Customer Service Specialist. This dual-role position is ideal for fresh graduates or candidates with 0-2 years of experience who are analytical, customer-focused, and eager to grow in a dynamic business environment. Candidate will be responsible for analyzing vending machine sales data to drive business decisions while ensuring exceptional customer service across all our locations. Key Responsibilities Data Analytics & Reporting (60%) <ul> <li>Collect, organize, and analyze daily/weekly sales data from all vending machine locations</li> <li>Create comprehensive sales reports and dashboards for management review</li> <li>Track and report on key performance metrics (sales per machine, top-selling products, underperforming locations)</li> <li>Identify sales trends, patterns, and anomalies across different locations and time periods</li> <li>Monitor inventory turnover rates and product performance by location</li> <li>Analyze footfall patterns and correlate with sales performance</li> <li>Conduct comparative analysis between different locations, products, and time periods</li> <li>Identify opportunities for revenue optimization and cost reduction</li> <li>Prepare weekly and monthly performance reports with actionable insights</li> <li>Support BDM team with location performance data for decision-making</li> <li>Create clear, visual reports using Excel, Power BI, or similar tools</li> <li>Present findings to management in simple, actionable formats</li> <li>Maintain organized databases of all sales, inventory, and customer feedback data</li> <li>Develop and maintain performance tracking dashboards</li> </ul> Inventory & Product Analysis <ul> <li>Track product expiry dates and recommend restocking schedules</li> <li>Analyze product mix performance and recommend optimizations</li> <li>Monitor seasonal trends and suggest product rotation strategies</li> <li>Calculate and report on product profitability by location</li> </ul> Customer Service & Support (40%) Customer Communication <ul> <li>Handle customer inquiries and complaints via phone, email, WhatsApp, and social media</li> <li>Respond to customer feedback regarding machine malfunctions, product issues, or service quality</li> <li>Coordinate with field technicians for machine repairs and maintenance requests</li> <li>Follow up with customers to ensure issue resolution and satisfaction</li> </ul> Location Partner Relations <ul> <li>Serve as primary point of contact for location partners (building managers, facility coordinators)</li> <li>Handle requests for product changes, machine relocations, or service adjustments</li> <li>Maintain positive relationships with all location stakeholders</li> <li>Collect and document feedback from location partners</li> <li>Log all customer complaints and service requests in tracking system</li> <li>Prioritize and elevate urgent issues to appropriate teams</li> <li>Track resolution times and ensure timely follow-up</li> <li>Identify recurring issues and recommend systemic solutions</li> </ul> Quality Assurance <ul> <li>Conduct regular phone surveys with location partners to assess satisfaction</li> <li>Monitor online reviews and respond professionally</li> <li>Gather customer feedback for service improvement initiatives</li> <li>Support mystery shopping programs when required</li> </ul> Required Qualifications: <ul> <li>Education: Bachelor's degree in business administration, Statistics, Data Science, Management Information Systems, Marketing, or related field</li> <li>Experience: Fresh graduates welcome OR 0-2 years of experience in data analysis, customer service, or related roles</li> <li>Language: Fluent in Arabic (native) and English (professional working proficiency)</li> <li>Location: Based in Jeddah or Riyadh (depending on business needs)</li> </ul> Technical Skills <ul> <li>Microsoft Excel: Strong skills including pivot tables, VLOOKUP, formulas, and data analysis functions (mandatory)</li> <li>Data Visualization: Basic knowledge of charts, graphs, and dashboard creation</li> <li>Computer Literacy: Comfortable with Google Suite, email, and basic software applications</li> <li>Familiarity with Power BI, Tableau, or similar tools (preferred but not required - can be learned)</li> <li>Basic understanding of CRM or helpdesk systems (preferred)</li> </ul> Personal Attributes <ul> <li>Analytical mindset: Enjoys working with numbers and finding patterns in data</li> <li>Detail-oriented: High accuracy and attention to detail in data handling</li> <li>Customer-focused: Patient, empathetic, and professional in customer interactions</li> <li>Communication skills: Excellent verbal and written communication in both Arabic and English</li> <li>Problem-solver: Proactive in identifying issues and proposing solutions</li> <li>Organized: Able to manage multiple tasks and priorities effectively</li> <li>Tech-savvy: Quick learner with technology and digital tools</li> <li>Team player: Collaborative spirit with ability to work across departments</li> </ul> Seniority level <ul> <li>Associate</li> </ul> Employment type <ul> <li>Full-time</li> </ul> Job function <ul> <li>Customer Service</li> <li>Retail</li> </ul> Referrals increase your chances of interviewing at Net2Source (N2S) by 2x Get notified about new Data Specialist jobs in Riyadh, Riyadh, Saudi Arabia.

Data Analytics & Customer Service Specialist - Vending Operations (Saudization)

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Data Analytics & Customer Service Specialist - Vending Operations (Saudization)