social media coordinator ii Jobs in Atlanta

social media coordinator ii

system administrator spec (digital experience analyst) Jobs in Atlanta

system administrator spec (digital experience analyst)

associate project manager, pds projects Jobs in Atlanta

associate project manager, pds projects

data analyst, techops business performance Jobs in Atlanta

data analyst, techops business performance

dev ops engineer

program manager ii data center operations google cloud

Google

<div>The application window will be open until at least September 23, 2025. This opportunity will remain online based on business needs which may be before or after the specified date. 
Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Atlanta, GA, USA; Addison, TX, USA; Thornton, CO, USA.<h3 class="jobSectionHeader">
Minimum qualifications:</h3><ul>
<li>Bachelor's degree or equivalent practical experience. 
</li>
<li>2 years of experience in program or project management. 
</li>
<li>Experience in consulting, investment banking, or corporate strategy.</li></ul> 
<h3 class="jobSectionHeader">
Preferred qualifications:</h3><ul>
<li>2 years of experience managing cross-functional or cross-team projects. 
</li>
<li>Experience with Financial and Data Analytics.</li>
</ul><div><h2 class="jobSectionHeader">About the job</h2>
A problem isn&rsquo;t truly solved until it&rsquo;s solved for all. That&rsquo;s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you&rsquo;ll lead complex, multi-disciplinary projects from start to finish &mdash; working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.
Google Cloud accelerates every organization&rsquo;s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google&rsquo;s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
The US base salary range for this full-time position is $126,000-$181,000 + bonus + equity + benefits. Our salary ranges are determined by role, level, and location. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.
Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits. Learn more about benefits at Google.</div><div><h2 class="jobSectionHeader">
Responsibilities</h2><ul>
<li>Develop and implement new business operations, programs, and procedures.</li>
<li>Collaborate with cross-functional stakeholders in annual business planning, key organizational metrics, and other operationally strategic projects.</li>
<li>Establish and manage team operating processes, including business planning, priority-setting, budgets, and cross-organization coordination.</li>
<li>Provide guidance and program management throughout the planning and implementation phases across various initiatives.</li>
<li>Develop and implement strategic initiatives in conjunction with cross-functional teams across global networking.</li>
</ul></div>Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Google's EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form.</div>

Program Manager II, Data Center Operations, Google Cloud

Cognizant Technology Solutions

<div>Job Summary
We are seeking a highly experienced Node.js developer (8&ndash;10 years) with strong expertise in conversational AI using Google Dialogflow CX. The ideal candidate will design, build, and maintain scalable back-end services, conversational workflows, and integrations that power enterprise-grade virtual agents across voice and chat channels.
Key Responsibilities
Node.js (Core Back-End Engineering)<ul><li>Architect, develop, and maintain scalable RESTful and event-driven services in Node.js.</li><li>Design and optimize high-performance APIs to integrate with multiple systems (CRM, ERP, databases, 3rd party services).</li><li>Implement secure coding practices, including input validation, authentication/authorization, and API rate limiting.</li><li>Write unit/integration tests and enforce CI/CD best practices.</li><li>Optimize application performance for high throughput and low latency in production environments.</li><li>Collaborate with DevOps teams to containerize applications (Docker) and deploy on GCP services (Cloud Run, GKE, App Engine).</li></ul>
Conversational AI (Dialogflow CX &amp; Contact Center AI)<ul><li>Design and implement conversational flows, intents, entities, and fulfillment logic in Dialogflow CX.</li><li>Develop custom webhooks (Node.js/Express) to handle complex business logic and dynamic responses.</li><li>Integrate Dialogflow CX with contact center platforms (e.g., Genesys, Avaya, Twilio, CCAI Insights).</li><li>Configure and manage Dialogflow CX environments (Dev, QA, Stage, Prod) and CI/CD pipelines for agent promotion.</li><li>Implement multi-turn, context-aware conversations with advanced Dialogflow CX features (event handlers, flows, routes).</li><li>Ensure seamless omnichannel support (chatbots, IVR/telephony, messaging platforms).</li><li>Work with NLP/NLU teams to continuously improve intent accuracy, training phrases, and entity recognition.</li></ul>
Collaboration &amp; Leadership<ul><li>Work closely with product owners, designers, and conversation designers to translate requirements into natural conversational experiences.</li><li>Mentor junior developers in Node.js and conversational AI best practices.</li><li>Participate in code reviews, architecture discussions, and solution design sessions.</li><li>Provide technical leadership for conversational AI projects, ensuring scalability and maintainability.</li></ul>
Required Qualifications<ul><li>8&ndash;10 years of hands-on experience with Node.js (Express.js, Nest.js, or equivalent frameworks).</li><li>Strong knowledge of JavaScript (ES6+), TypeScript, and asynchronous programming.</li><li>Proven experience in designing APIs (REST, GraphQL) and integrating with external services.</li><li>3+ years of experience with Google Dialogflow CX (building, maintaining, and deploying production IVR Voice agents)</li><li>Experience with GCP services (Cloud Functions, Cloud Run, Pub/Sub, Firestore/BigQuery).</li><li>Solid understanding of webhooks, middleware, and backend fulfillment for chat/voice bots.</li><li>Familiarity with contact center solutions and CCAI (Contact Center AI) integrations.</li><li>Experience with Git, CI/CD pipelines, and agile development methodologies.</li><li>Excellent problem-solving, debugging, and performance tuning skills.</li></ul>
Nice to Have (Preferred)<ul><li>Experience with other conversational AI platforms (Amazon Lex, Microsoft Bot Framework, Rasa).</li><li>Knowledge of speech-to-text / text-to-speech integrations (Dialogflow ES/CX with TTS/STT APIs).</li><li>Familiarity with Kubernetes, Docker, Terraform, Cloud Build.</li><li>Experience with analytics &amp; monitoring tools for conversational AI (Dialogflow Insights, BigQuery analysis).</li><li>Strong understanding of security &amp; compliance (PII handling, GDPR, HIPAA).</li></ul>
Soft Skills<ul><li>Strong communication skills to collaborate with cross-functional teams.</li><li>Ability to lead and mentor junior engineers.</li><li>Problem-solving mindset with focus on delivering scalable enterprise solutions.</li><li>Passion for conversational AI, NLP, and user experience design.</li></ul>
Salary and Other Compensation:
The annual salary for this position is between $138,000/Year to $162,000/Year depending on the experience and other qualifications of the candidate.
This position is also eligible for Cognizant&rsquo;s discretionary annual incentive program, based on performance and subject to the terms of Cognizant&rsquo;s applicable plans.</div>

Senior Node.js Engineer & Conversational AI Developer

The Home Depot

<div>Position Purpose:
The Data Science Analyst is responsible for data analytics that support the company's strategic objectives and contribute to the efficiency of their data science team. This role is very collaborative, working with a variety data science roles and business functions to design and implement data analysis, tools and reporting capabilities. Another area of responsibility is the cleansing, validation, and maintenance of data sources. 
As a Data Science Analyst, you will leverage your data analytics skills to translate business questions into actionable insights, support ongoing data needs, design tools to facilitate data-driven decisions and deliver high quality analytical solutions. This requires effective communication skills as well as continuous learning and development. 
Key Responsibilities:<ul><li>
70% Data Analytics - Collaborate with business stakeholders, data scientists, and business analysts to deliver high quality analytics solutions; Determine best method to gather, model, manipulate and present data; Interpret and translate results from complex analysis into understandable and relevant insights; Perform data analytics for a variety of business problems and opportunities; Apply a wide variety of database applications and analytical tools, including SQL, Google Cloud Big Query and Python; Evaluate, process, analyze and interpret statistical data</li><li>
20% Management of Data - Collaborate with other analysts, data scientists and business partners to explore new sources of data; Cleanse, validate and test data; Standardize and maintain data sources used by the team; Gather, model and manipulate existing data using best practice methodologies</li><li>
10% Technical Learning - Keep up to date on industry trends, best practices and emerging methodologies; Continually develop skills and expertise in data analytics concepts and methodologies; Develop basic data science knowledge through self-learning initiatives and collaboration with team members</li></ul> 

Direct Manager/Direct Reports:<ul><li>
This position reports to Manager of above</li><li>
This position has 0 Direct Reports</li></ul> 

Travel Requirements:<ul><li>
No travel required.</li></ul> 

Physical Requirements:<ul><li>
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.</li></ul> 

Working Conditions:<ul><li>
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
</li></ul> 
Minimum Qualifications:<ul><li>
Must be eighteen years of age or older.</li><li>
Must be legally permitted to work in the United States.</li><li>
Proven experience with data mining and data analysis</li></ul> 

Preferred Qualifications:<ul><li>
Working knowledge of Microsoft Office Suite</li><li>
Working knowledge of Tableau</li><li>
Working knowledge of presentation software (e.g., Microsoft PowerPoint)</li><li>
Master's degree in a quantitative field (Analytics, Finance, Information Systems, etc.) or equivalent work experience</li><li>
2-4 years of relevant work experience</li><li>
Working knowledge of Microsoft Excel and Power Point</li><li>
Experience in a modern scripting language (preferably Python)</li><li>
Experience running queries against data (preferably with Google BigQuery or SQL)</li><li>
Experience with data visualization software (preferably Tableau)</li><li>
Exposure to statistics, predictive modeling and other data science methodologies</li></ul> 

Minimum Education:<ul><li>
The knowledge, skills and abilities typically acquired through the completion of a master's degree program or equivalent degree in a field of study related to the job.</li></ul> 

Preferred Education:<ul><li>
No additional education</li></ul> 

Minimum Years of Work Experience:<ul><li>
2</li></ul> 

Preferred Years of Work Experience:<ul><li>
No additional years of experience</li></ul> 

Minimum Leadership Experience:<ul><li>
None</li></ul> 

Preferred Leadership Experience:<ul><li>
None</li></ul> 

Certifications:<ul><li>
None</li></ul> 

Competencies:<ul><li>
Action Oriented</li><li>
Business Insights</li><li>
Nimble Learning</li><li>
Self-Development</li><li>
Collaborates</li><li>
Optimizes Work Processes</li><li>
Plans and Aligns</li><li>
Communicates Effectively</li><li>
Customer Focus</li><li>
Drives Results</li></ul></div>

Data Science Analyst

NTT DATA

<div>Req ID: 340780
 
 
NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. 
 
We are currently seeking a Enterprise Architect - Cloud, Infrastructure, and Automation to join our team in Atlanta, Georgia (US-GA), United States (US). 
 
Overview 
 
We are seeking a visionary Enterprise Architect with deep expertise across multi-cloud platforms: Azure, GCP, and Oracle Cloud Infrastructure (OCI), as well as traditional infrastructure and networking. This role demands a strategic thinker who can holistically understand enterprise ecosystems, architect scalable solutions, and lead cross-functional teams with clarity and confidence. Proven experience in designing and implementing automation across infrastructure and cloud environments is essential. The ideal candidate will also have knowledge in DaaS and End User Compute environments. 
 
Key Responsibilities 
<ul><li>Enterprise Strategy &amp; Architecture</li></ul><ul><li>
Develop and maintain enterprise-wide architecture frameworks that align with business goals.</li><li>
Translate complex business requirements into scalable, secure, and cost-effective technology solutions.</li></ul> 
<ul><li>Cloud Architecture &amp; Integration</li></ul><ul><li>
Design and implement hybrid and multi-cloud strategies using AWS, Azure, GCP, and OCI.</li><li>
Evaluate cloud services and recommend optimal platforms based on workload, performance, and compliance needs.</li></ul> 
<ul><li>Automation &amp; Optimization</li></ul><ul><li>
Lead the design and implementation of automation solutions across infrastructure, cloud provisioning, CI/CD pipelines, and operational workflows.</li><li>
Champion Infrastructure as Code (IaC), configuration management, and orchestration tools to drive efficiency and consistency.</li></ul> 
<ul><li>Infrastructure &amp; Networking</li></ul><ul><li>
Architect and oversee traditional infrastructure including data centers, virtualization, storage, and networking.</li><li>
Ensure seamless integration between cloud and on-prem environments.</li></ul> 
<ul><li>Solution Design &amp; Delivery</li></ul><ul><li>
Lead solutioning efforts across enterprise applications, data platforms, and infrastructure.</li><li>
Collaborate with engineering and operations teams to ensure successful implementation and performance optimization.</li></ul> 
<ul><li>Stakeholder Engagement &amp; Communication</li></ul><ul><li>
Present architectural strategies and roadmaps to executive leadership and technical teams.</li><li>
Act as a trusted advisor across business units, translating technical concepts into business value.</li></ul> 
<ul><li>Leadership &amp; Mentorship</li></ul><ul><li>
Provide architectural guidance and mentorship to solution architects and technical leads.</li><li>
Foster a culture of innovation, collaboration, and continuous improvement.</li></ul> 
Required Qualifications 
<ul><li>Minimum 10 years of experience in enterprise architecture, with hands-on expertise in cloud and infrastructure domains.</li><li>Minimum 5 years proven experience architecting solutions across AWS, Azure, GCP, or OCI.</li><li>Minimum 5 years' experience working within environments including: networking protocols, virtualization, storage systems, and legacy infrastructure.</li><li>Minimum 5 years proven experience implementing automation using tools such as Terraform, Ansible, Puppet, Chef, or similar.</li><li>Minimum 5 years proven experience Deep understanding of DaaS (Desktop/Device as a Service) , VDI (Virtual Desktop Infrastructure), and End User Compute platforms (desktops, laptops, cell phones, etc.)and strategies.</li><li>Minimum 5 years' experience in a leadership role such as a director, Manager, SME or Architect) in cross-functional or matrixed environment.</li></ul> 
Preferred Certifications 
<ul><li>TOGAF, AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Cloud Professional Architect, Oracle Cloud Infrastructure Architect.</li><li>Certifications in EUC technologies (e.g., Citrix, VMware Horizon, Microsoft AVD) are a plus.</li><li>Exceptional solutioning and communication skills, with the ability to influence and inspire.</li><li>Demonstrated ability to think holistically about enterprise systems, data flows, and business processes.</li></ul> 
Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $175k to $250K. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance. 
 
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&amp;D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits. 
 
About NTT DATA 
 
NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&amp;D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com 
 
Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client's needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us. 
 
NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.</div>

Enterprise Architect - Cloud, Infrastructure, and Automation

Global Payments

<div>Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
About the Company: 
Global Payments Inc. (NYSE: GPN) is a leading payments technology company delivering innovative software and services to our more than 4.6 million customers, including 1,500 financial institutions and 4,000 technology partners in 100 countries. Our technologies, services and team member expertise allow us to provide a broad range of solutions that enable our customers to operate their businesses more efficiently across a variety of channels around the world. Headquartered in Atlanta, Georgia with approximately 27,000 team members worldwide, Global Payments is a Fortune 500&reg; company and a member of the S&amp;P 500 with worldwide reach spanning North America, Europe, Asia Pacific and Latin America.
The Merchant Solutions division enables businesses of all sizes to securely accept card, check and digital forms of payment. Unlike some payment solution providers, we manage end-to-end processing of the payments. We also provide specialty point-of-sale and integrated business management software that is industry-specific, with analytics, marketing customer engagement, employee/worker management, payroll and reporting services for our business customers.
Our Marketing Vision: 
The global marketing function of Global Payments is responsible for Brand, Product Marketing and Growth and Revenue Performance for the Merchant Acquirer Solutions of Global Payments for all sized businesses. Our team vision is to drive growth by putting the customer at the front and center of everything we do and to be accountable for driving the best outcomes for our customers, our employees and our business. We are focused on intelligent data to understand the customer experience from their first engagement with us through their entire relationship and to constantly drive improved value to them. 
About this role:
This role manages all prospect and customer email marketing nurtures and engagement for the TouchNet/ECSI school software solutions. TouchNet is a platform company that builds integrated, comprehensive, and secure commerce and credentials solutions for colleges and universities. ECSI is a platform for managing student loan payments.
As a key member of the TouchNet and ECSI Marketing team, the email marketing operations manager will focus on optimizing marketing automation systems, collaborating with cross-functional teams, and analyzing performance metrics to improve overall marketing effectiveness. This role requires strong analytical, operational, and communication skills to drive scalable impact across the organization.
Stakeholders:
The Marketing Operations Manager will collaborate closely with cross-functional teams to optimize marketing performance, support go-to-market strategy, and ensure data integrity across the organization. Key stakeholders include:<ul><li>
Revenue and Product Marketing Campaign Managers to support multi-channel campaigns, nurture programs, lead flow, and segmentation.</li><li>
Sales Operations to ensure lead handoff processes, lead conversion strategies, funnel visibility, and reporting aligns with pipeline metrics.</li><li>
Salesforce Administrators to maintain data integrity and system alignment between CRM and MAP.</li><li>
Content and Creative teams to facilitate campaign planning, asset delivery timelines and systems integration.</li></ul>
Responsibilities:<ul><li>
Govern the audience segments and usage of contacts in the system. Plan and manage the deduplication, contact data verification, list import standards, demographic/firmographic categorizations (title, industry) and data cleansing.</li><li>
Ensure email deliverability and reliability.</li><li>
Incorporate Sender Policy Framework (SPF) and Domain Keys Identified Mail (DKIM) in the DNS settings as we integrate new LOBs into the platform.</li><li>
Own and optimize Account Engagement (fka Pardot) to ensure efficient campaign execution, lead nurturing, and performance tracking.</li><li>
Design, execute and manage field mappings, marketing automation workflows (emails, landing pages, forms) within Account Engagement based on program requirements.</li><li>
Develop and manage lead lifecycle processes, including scoring, routing, and syncing between CRM and MAP to improve lead quality and enhance sales alignment, in line with Sales and Sales Operations.</li><li>
Collaborate with cross-functional teams to support campaign planning, execution, and reporting, ensuring marketing initiatives are scalable and data-driven.</li><li>
Maintain data integrity and segmentation across marketing databases to enable personalized and targeted outreach.</li><li>
Track, analyze, and report on campaign performance to identify areas for optimization and drive continuous improvement.</li><li>
Implement and document marketing processes and workflows to support operational efficiency and team enablement.</li><li>
Evaluate and manage marketing technology tools to support business objectives and streamline the tech stack.</li><li>
Ensure compliance with data privacy and email regulations to protect customer data and maintain brand trust.</li></ul>
Requirements:<ul><li>
5+ years of experience in marketing operations, email marketing, digital marketing, or marketing automation.</li><li>
3+ years of professional experience in Salesforce Pardot. Marketo experience a plus..</li><li>
Proficiency with Account Engagement and Salesforce.</li><li>
Experience with Outreach, Sitecore, and Google Analytics, 6sense is a plus.</li><li>
Hands-on experience coding HTML for email.</li><li>
Strong knowledge of multi-channel campaign management and execution.</li><li>
Excellent project management skills with the ability to manage multiple priorities and deadlines.</li><li>
Familiarity with digital marketing platforms, use cases, and marketing tech stack integrations.</li><li>
Working knowledge of Adobe Creative Suite, Google Workspace, LumApps, and project management tools like Wrike or Jira.</li><li>
Understanding of journey mapping, website optimization, database management, lead generation, paid media, social media, search marketing, customer segmentation, automation, and SEO.</li><li>
Analytical mindset with the ability to interpret data, extract insights, and inform strategy.</li><li>
Strong communication and collaboration skills to work effectively across teams.</li><li>
High energy, a positive attitude, and collaboration are essential for success.</li></ul>
Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.</div>

Email Marketing Operations Manager

Arthritis Foundation

<div><div><div><div>Job Title 
Manager, Web Delivery</div><div> 
Department 
Home Office | Marketing &amp; Communications</div><div> 
Classification 
Grade 7 SS A: Range from $75,000.00/yr</div><div> 
FLSA Status 
Full Time | Exempt</div><div> 
Supervisor (title) 
VP, Strategic Communications &amp; Operations</div><div> 
Location 
Atlanta, GA</div></div></div> 
POSITION SUMMARY (Basic purpose or primary function of job)<div><div><div>
The Manager, Web Delivery, will be responsible for managing and optimizing all web-related initiatives driven by the Marketing &amp; Communications department. This position serves as the central coordinator between the internal digital experience team, external web development agency, and cross-functional marketing stakeholders to ensure projects are delivered on time, within scope, and aligned to strategic goals.
The Manager will establish clear workflows and intake processes for web requests, translate business needs and wireframes into actionable project tasks, and ensure consistent use of the organization&rsquo;s CMS platform and component library. The ideal candidate is detail-oriented, process-driven, and highly collaborative, with a strong understanding of website management, vendor management, content strategy, and marketing technology integration (Salesforce CMS and Salesforce Marketing Cloud). This role also supports efforts in personalization, AI-driven optimization, and flexible testing frameworks to drive continuous improvement and fundraising outcomes.</div></div></div> 
JOB RESPONSIBILITIES (Principal responsibilities or job duties)<div><div><div>
Project &amp; Workflow Management<ul><li>
Develop, implement, and manage standardized workflows for intake, scoping, and delivery of web requests.</li><li>
Serve as the primary liaison between Strategy &amp; Planning, Digital Experience, Content Editors, Analytics, Marketing Channels, and the external web development agency.</li><li>
Translate wireframes and stakeholder requirements into clear specifications, timelines, and deliverables.</li><li>
Establish project milestones, manage timelines, and track progress to ensure timely delivery.</li><li>
Provide transparent reporting on project status, risks, and priorities to leadership and stakeholders.</li></ul>
Web Platform &amp; Content Management<ul><li>
Maintain a deep understanding of the CMS platform web component library, personalization and other CMS capabilities.</li><li>
Support the Sr. Director, Digital Experience by ensuring content and creative requirements align with CMS and component capabilities to inform wireframing and other digital experience design activities.</li><li>
Collaborate with content editors, content strategy and planning team and creative teams to prepare assets (copy, images, video) that adhere to specifications and optimize for performance.</li><li>
Partner with the web development agency to oversee implementation, testing, and launch of new features, templates, and site enhancements.</li><li>
Conduct quality assurance (QA) testing across devices, browsers, and modules.</li></ul>
Cross-Team Collaboration &amp; Optimization<ul><li>
Partner with Digital Experience team to ensure successful interpretation of their goals and objectives to deliver a positive and accessible user experience.</li><li>
Partner with Marketing Insights &amp; Optimization to ensure SEO, accessibility, and GEO best practices are integrated into site updates.</li><li>
Collaborate with colleagues responsible for data-driven marketing to support personalization, AI-driven optimization, audience targeting, and integrations with Salesforce Marketing Cloud.</li><li>
Support flexible testing frameworks (A/B, multivariate, personalization testing) to optimize digital experiences and fundraising outcomes.</li><li>
Train and support internal stakeholders on web request processes, helping them articulate business needs effectively.</li><li>
Proactively identify opportunities to streamline workflows, reduce bottlenecks, and enhance web project efficiencies.</li><li>
Monitor emerging trends in web project management, personalization, and CMS best practices.</li></ul></div></div></div> 
REQUIRED EXPERIENCE &amp; EDUCATION<div><div><ul><li>
5&ndash;7 years&rsquo; experience in digital project/program management, web operations, or related field</li><li>
Bachelor&rsquo;s degree in Marketing, Communications, Information Systems, or related field (or equivalent work experience)</li><li>
Strong project management background with demonstrated success leading cross-functional teams and vendor relationships</li><li>
Expertise in web content management systems (Kentico CMS experience preferred)</li><li>
Familiarity with Salesforce Marketing Cloud or other enterprise marketing automation platforms</li><li>
Solid understanding of SEO, accessibility standards, and digital analytics best practices</li><li>
Excellent organizational, communication, and facilitation skills</li><li>
Ability to balance multiple priorities in a fast-paced environment</li><li>
Strong problem-solving skills with a proactive, solutions-oriented mindset</li><li>
Agency-side experience or prior work with external vendors a plus</li><li>
Experience managing large-scale web replatform and/or redesign projects a plus</li><li>
Project Management certification (PMP, CSM, or equivalent) preferred but not required, as well as experience with project management systems like Hive, Jira, etc.</li></ul></div> 
</div><h1 class="jobSectionHeader">
ESSENTIAL JOB FUNCTIONS AND TIME ALLOCATIONS</h1><div><div><div>
Project planning, workflow development, and intake management 
30%</div><div> 
Cross-team collaboration &amp; stakeholder communication 
25%</div><div> 
CMS/web platform management and QA oversight 
20%</div><div> 
Vendor management &amp; coordination with external agency 
15%</div><div> 
Reporting, optimization, and best practices support 
10%</div><div> 
Total 
100%</div></div></div></div>

Manager, Web Delivery

Information Technology Senior Management Forum

<div><div>Posted Date
9/09/2025
</div><div>Description
<div>Job Summary:

The Source to Pay Business Process Manager (BPM) is responsible for establishing and leading the strategic direction, governance, and execution of end-to-end Source to Pay (S2P) processes across the enterprise. This role provides leadership to drive operational excellence, prioritization of initiatives, optimize procurement and payment operations, strengthen vendor relationships, and ensure seamless integration of technology and process improvements.

The S2P BPM position oversees the portfolio of S2P initiatives, including intake, assessment, prioritization, approval, and assignment of all S2P initiatives, ensuring they are executed effectively and on time as committed. This position is accountable for ensuring initiatives are aligned to the S2P End-to-End strategy, executed effectively, and deliver measurable outcomes. This role partners with senior leadership and key stakeholders across Supply Chain Management, AFT, Accounts Payable, Maximo and Enterprise Foundations Technology Support Teams, and Business Operations to enable one-source of prioritization between two organizations, improve process reliability, and respond proactively to evolving business needs.

The key priorities for this role include driving efficiencies and improvements in the Source to Pay process that encompasses Maximo and Oracle Cloud integrations, reducing invoice and payment cycle times, supporting compliance, and fostering a culture of innovation and continuous improvement. This role is also responsible for the health and performance of the S2P workstream, overseeing change management, training, and stakeholder engagement to ensure adoption of process enhancements.

This role requires a strategic mindset, strong executive presence, and the ability to influence complex, cross-functional environments.

NOTE &ndash; The successful candidate will be required to be in the office a minimum of four (4) days per week. Office location will either be at the Energy Center (3535 Colonnade Parkway, Birmingham, Alabama) or Georgia Power Corporate Headquarters (241 Ralph McGill Boulevard, Atlanta, Georgia).

Responsibilities :
<ul>
<li>Establish and communicate the strategic vision for Source to Pay business processes, aligning goals and initiatives with enterprise objectives.</li>
<li>Lead and manage S2P improvement initiatives, ensuring accountability for outcomes, resource alignment, and risk mitigation.</li>
<li>Drive continuous improvement in procurement operations, vendor management, and payment processes to achieve operational excellence and efficiency.</li>
<li>Serve as the driver and escalation point for S2P initiatives, ensuring timely resolution of issues and removal of barriers to success.</li>
<li>Drive improvements in system integrations between Maximo and Oracle Cloud to reduce invoice holds, accelerate payment, and enhance data reliability.</li>
<li>Collaborate with leading enterprise-wide change management efforts to support adoption of new processes and technologies.</li>
<li>Foster collaboration and alignment among Business Process Leaders, Executive Advisors, Project Managers, Technology teams (Maximo and Enterprise Foundations), Transaction Accounting, and Supply Chain leadership.</li>
<li>Oversee training strategy and execution to build process capability and support continuous learning.</li>
<li>Monitor and report on key performance indicators, driving accountability and ongoing performance improvement.</li>
<li>Proactively identify risks and develop mitigation plans to protect the integrity and reliability of S2P processes.</li>
<li>Engage with executive leadership &amp; stakeholders across AFT, Accounts Payables Supply Chain, and Business Operations to ensure strategic alignment and support for future-state initiatives.</li>
<li>Ensure communication, engagement, and adoption for all process changes.</li>
</ul>
Requirements :
<ul>
<li>Bachelor&rsquo;s degree in Business, Accounting, Supply Chain Management, Information Systems, Computer Science, or a related field is required.</li>
<li>7+ years of experience in the utility industry or related field in Process Management, Accounting, Finance, or Treasury required with at least 3 years of experience leading cross-functional departments and teams preferred.</li>
<li>Must have a minimum of 3 years leadership or management experience.</li>
<li>Strong understanding of Source to Pay processes and their integration within the Southern Company's organizational framework.</li>
<li>Strong change agent, capable of driving adoption and continuous improvement across diverse stakeholder groups.</li>
<li>Exceptional leadership, collaboration, and communication skills with the ability to influence at all organizational levels.</li>
<li>High degree of initiative , ownership, and professional integrity.</li>
<li>Demonstrated success leading enterprise-wide processes &amp; cross-functional initiatives.</li>
<li>Strong understanding of Source to Pay processes, including procurement operations, vendor management, accounts payable, and system integrations.</li>
<li>Lead and drive strategic changes in the Source to Pay processes, ensuring their alignment with Southern Company&rsquo;s future objectives.</li>
<li>Strong working knowledge of Oracle Fusion, Maximo, and end-to-end Procure to Pay workflows.</li>
<li>Proven track record in leading and managing business process changes and improvements.</li>
<li>Experience coaching and mentoring teams, promoting self-organization and continuous improvement.</li>
<li>Ability to navigate stakeholder relationships and coordinate cross-functional efforts.</li>
<li>Monitor key performance indicators to gauge the success of process changes and drive continuous improvement.</li>
<li>Partners with business leaders across the organization and work closely with the technology organization to ensure resources and strategies are aligned to current and future needs of the business.
</li><li>Broad knowledge of the utility business functions, and an understanding of how the Accounting, Finance, Supply Chain and Treasury functions add value to these organizations.</li>
<li>Ability to lead and manage through change. Should be recognized as a change agent.</li>
<li>Demonstrates knowledge of database structure and SQL Literacy</li>
<li>Excellent problem-solving and analytical skills</li>
<li>Excellent presentation and verbal skills</li>
<li>Excellent organizational skills and detail-oriented mindset with a focus on data-driven decision-making.</li>
<li>Strong interpersonal skills, including team formation, customer relationship building, mentoring, and collaboration with interfacing teams at Southern Company.</li>
</ul>
About Southern Company

Southern Company (NYSE: SO ) is a leading energy provider serving 9 million customers across the Southeast and beyond through its family of companies. Providing clean, safe, reliable and affordable energy with excellent service is our mission. The company has electric operating companies in three states, natural gas distribution companies in four states, a competitive generation company, a leading distributed energy solutions provider with national capabilities, a fiber optics network and telecommunications services. Through an industry-leading commitment to innovation, resilience and sustainability, we are taking action to meet customers' and communities' needs while advancing our goal of net-zero greenhouse gas emissions by 2050. Our uncompromising values ensure we put the needs of those we serve at the center of everything we do and are the key to our sustained success. We are transforming energy into economic, environmental and social progress for tomorrow. Our corporate culture has been recognized by a variety of organizations, earning the company awards and recognitions that reflect Our Values and dedication to service. To learn more, visit www.southerncompany.com .

Southern Company invests in the well-being of its employees and their families through a comprehensive total rewards strategy that includes competitive base salary, annual incentive awards for eligible employees and health, welfare and retirement benefits designed to support physical, financial, and emotional/social well-being. This position may also be eligible for additional compensation, such as an incentive program, with the amount of any bonus/awards subject to the terms and conditions of the applicable incentive plan(s). A summary of the benefits offered for this position can be found here https://seo.nlx.org/southernco/pdf/SOCO-Benefits.pdf . Additional and specific details about total compensation and bene?ts will also be provided during the hiring process.

Southern Company is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.

Job Identification: 14272

Job Category: Information Technology

Job Schedule: Full time

Company: Southern Company Services</div>
</div><div></div><div><div>Type<div>
Full-time</div></div></div></div>

Business Process Manager - Source to Pay

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