business analyst

data analyst

it business analyst

fellow business analyst

planning specialist

project analyst

Crs Soft

<div>
 
 
 Who we are?
 
 
 
 
 
 
 It&rsquo;s time to turn on bright mode. Let&rsquo;s meet!
 
 
 We are a software company that produces niche technologies with an innovative, dynamic, and added-value understanding to the leading companies in its field, serving in different sectors in Turkey and abroad. For starters, the first thing you should know is that Crs is an umbrella organization. Our e-transformation brand, e-d&uuml;nya, offers digital solutions on a single platform. Our game brand Corvus Jay provides players of all ages and backgrounds with captivating, humorous, and artistic games that transcend the ordinary and deliver unforgettable experiences with its open-minded, humorous, creative, and vibrant world of pop art. We are excited to expand our investment areas and the sectors we are involved in. Our focus is on innovative research, exploring Big Data Processing, AI, machine learning, and game development. As one of the top 500 IT companies in Turkey, we are one of the fastest-growing technology companies selected by Deloitte Turkey for the 6th time in a row. Our route is always the same, the future!
 
 
 
 
 
 
 Job Description
 
 
 
 
 
 
 As a Senior Business Analyst, you will be fulfilling the needs assessment, analysis, verification, testing tasks in software development, training and consultancy services by adhering to the plan, supporting the product development process.
 
 <ul>
 <li>
 Determining the requirements of the project(s) and carrying out the necessary documentation studies in this direction
 </li>
 <li>
 Establishing the necessary steps for the test processes in the project(s) (preparing the scenarios, determining the methods), realization and preparation of the reports
 </li>
 <li>
 Properly guiding and mentoring of the team throughout the entire analysis and testing processes of the project
 </li>
 <li>
 Meeting with the project stakeholders in line with the objectives and following the development process
 </li>
 <li>
 Identifying the errors in the project(s), putting forward suggestions for improvement and planning the realization activities
 </li>
 <li>
 Ensuring the management in accordance with the targets and company culture by constantly observing the communication, motivation and internal dynamics of the team
 </li>
 <li>
 Translate insights into clear, actionable plans through decision-making and prioritization
 </li>
 <li>
 Facilitate cross-team collaboration and align expectations throughout the project
 </li>
 <li>
 Support reporting, competitive analysis, and storytelling efforts to guide strategic decisions
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Experience &amp; Skills:
 
 
 
 
 
 <ul>
 <li>
 BS or MS degree in Computer Engineering, Industrial Engineering, Computer Science or equivalent experience
 </li>
 <li>
 2-4 years experience in software projects
 </li>
 <li>
 Knowledge about software development process and project management methodologies
 </li>
 <li>
 Preferably, experience with process design with UML
 </li>
 <li>
 Preferably, experience with Microsoft Visio, Microsoft Project, Microsoft Office programs
 </li>
 <li>
 Preferably, knowledge about software testing process and methods
 </li>
 <li>
 Preferably, knowledge about using Azure DevOps
 </li>
 <li>
 Preferably, knowledge about User Acceptance, Regression and Performance testing
 </li>
 <li>
 Preferably, knowledge about Microsoft Technologies
 </li>
 <li>
 Proficient in querying data, preparing reports, and using business intelligence tools
 </li>
 <li>
 Ability to identify gaps and root causes, and prioritize actions accordingly
 </li>
 <li>
 Comfortable with stakeholder and cross-functional communication
 </li>
 <li>
 Skilled in presentation, negotiation, and facilitation
 </li>
 <li>
 Understanding of Agile practices, project planning, and domain-specific compliance needs
 </li>
 <li>
 Innovative point of view and passionate in learning new things and developing self
 </li>
 <li>
 Good analytical skills and being eager to develop and take on responsibility
 </li>
 <li>
 Managing the processes end-to-end
 </li>
 <li>
 Fluency in English
 </li>
 <li>
 Experience in carrying out the analysis process with the team and document new customer requests for product approval
 </li>
 <li>
 Experience of providing the solutions to meet customer&rsquo;s needs
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Perks &amp; Benefits
 
 
 
 
 
 <ul>
 <li>
 Buffet breakfast in the office every morning
 </li>
 <li>
 Comprehensive private health insurance package
 </li>
 <li>
 Meal card &amp; commute compensation,
 </li>
 <li>
 Lots of events and celebrations (check out @crssoft on Instagram)
 </li>
 <li>
 Education fund to support learning and development opportunities
 </li>
 <li>
 Paid birthday off to spend time with your loved ones
 </li>
 <li>
 A gift book on your birthday
 </li>
 <li>
 All the technical equipment and licenses you need
 </li>
 <li>
 Interviews and Q&amp;A sessions with experts
 </li>
 <li>
 Marriage leave (5 days)
 </li>
 <li>
 No dress code!
 </li>
 </ul>
 
 
 
 
 
 Join Us
 
 
 
 
 
 
 Work hard play hard.😊 At Crs Soft, we benefit from the power of technology and science, and we achieve the best with our creative and innovative team. Lifelong learning, open-mindedness and leadership are part of our culture. We celebrate all our achievements and special moments together, and we know how to have fun.
 
</div>

Senior Business Analyst

Sovos

<div>Build your future with Sovos.

If you are looking for an opportunity where career-minded professionals can achieve success while bringing their best and whole selves to work each day, Sovos may be the company you have been looking for. Employees at Sovos operate on the leading edge of digital technology while working to improve lives and the communities in which we live and work. When we say Solve Tax for Good, we mean For Good in every sense of the word. Our organizational commitment is to provide a place where employees can thrive and progress in their careers while having the support behind them that only a global company can offer.

Sound like this might be the opportunity you have been looking for?

Take a look at our career posting below. Don&rsquo;t check all the boxes? Apply anyway! We are focused on hiring the right people, not the &ldquo;right&rdquo; resume.

It&rsquo;s not about what you have done somewhere else, it&rsquo;s all about what you are capable of doing here. 


The Work You'll Do:

We are looking for a Professional Services Operations Analyst to support Professional Services operations across EMEA. The role focuses on enabling smooth project delivery, assisting Sales teams with client deliverables, and providing actionable insights through KPI tracking and reporting.

More specifically you will:
<ul>
<li>Support the Sales team by creating of Statements of Work (SOWs)</li>
<li>Create projects in Cloud Coach for new Implementations and Service Requests to enable Professional Services to accurately manage their projects</li>
<li>Provide accurate monthly billing data to Finance</li>
<li>Provide direct user support on Cloud Coach</li>
<li>Provide assistance with PS support/training, creating and maintaining documentation, accommodating ad-hoc user requests and developing management dashboard reporting</li>
<li>Implement and enforce processes and tools that will maintain integrity and accuracy of Cloud Coach data</li>
<li>Prepare accurate utilization and billing data for the Board of Directors on a monthly basis</li>
<li>Maintain reporting tools and manage ad-hoc reporting requests for the sales, PS, and Finance departments</li>
<li>Work with Finance and the regions to ensure effective use and adoption of CloudCoach solution for time tracking, capacity planning, and invoicing</li>
<li>Provide cross-functional support and assist management on projects as needed</li>
<li>Act as a liaison with other departments by understanding the PS model and ensuring the integrity of information available through various system and reporting structures</li>
<li>Manage on-going Cloud Coach usability and efficiency training as needed</li>
<li>Act with integrity and demonstrate ethical behavior in all matters with all stakeholders</li>
<li>Take full responsibility for ensuring internal and external customer satisfaction</li>
<li>Demonstrate initiative, drive and determination to achieve results, success and growth</li>
<li>Maintain a high level of energy, enthusiasm, engagement and commitment to action</li>
<li>Demonstrate a high degree of self-awareness and commitment to personal development and learning</li></ul> 


What We Need from You
<ul>
<li>Bachelor's Degree in related fields or equivalent degree/experience</li>
<li>1&ndash;3 years of analyst experience, ideally gained in professional services, operations, or a similar environment</li>
<li>Fluency in English is mandatory</li>
<li>Salesforce.com experience, preferred</li>
<li>Strong analytic and quantitative skills; ability to determine trends and propose solutions</li>
<li>Proficient in the Microsoft suite of products with extensive Microsoft Excel experience</li>
<li>Project management and training experience, preferred</li>
<li>Effective organizational, multi-tasking and time management skills</li>
<li>Excellent communication and presentation skills, comfortable with facilitating and leading classroom and live web-cast delivery</li>
<li>Ability to build and maintain effective working relationships both internally and externally</li>
<li>Self-motivated willingness to learn and self-teach</li>
<li>Ability to lead and actively participate on working teams</li>
<li>Ability to work with and protect confidential information, required</li>
<li>Off-business hours may be occasionally required to service locations outside Turkey</li></ul> 


What Does Sovos Offer You?

The tools to enhance your life - because we want you to enjoy your life outside of work and inside!
<ul>
<li>An opportunity to work with a global team</li>
<li>Bi-Weekly Meeting Free Days!</li>
<li>Mentoring Programs</li>
<li>Globally recognised Training and Development programs</li>
<li>Benefits</li>
</ul>
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work. 


Company Background

Sovos is a global provider of tax, compliance and trust solutions and services that enable businesses to navigate an increasingly regulated world with true confidence. Purpose-built for always-on compliance capabilities, our scalable IT-driven solutions meet the demands of an evolving and complex global regulatory landscape. Sovos&rsquo; cloud-based software platform provides an unparalleled level of integration with business applications and government compliance processes.

More than 100,000 customers in 100+ countries &ndash; including half the Fortune 500 &ndash; trust Sovos for their compliance needs. Sovos annually processes more than three billion transactions across 19,000 global tax jurisdictions. Bolstered by a robust partner program more than 400 strong, Sovos brings to bear an unrivaled global network for companies across industries and geographies. Founded in 1979, Sovos has operations across the Americas and Europe, and is owned by Hg and TA Associates. For more information visit http://www.sovos.com and follow us on LinkedIn and Twitter.

#LI-Hybrid</div>

Professional Services Operations Analyst II

Garanti BBVA Teknoloji

<div>
 
 
 If you have passion for technology as we do and want to be part of a great team which leads innovation in Fintech, join us.
 
 
 
 
 
 
 
 Who We Are?
 
 
 
 
 
 
 
 We Create World Class Financial IT Services
 
 
 
 We are a leading technology company which provides technology infrastructure, software development, big data and data analytics, internet applications, integration, system management, security management, project management and enterprise applications services to Garanti BBVA branded institutions.
 
 
 We are an agile team, developing revolutionary and innovative products. We develop emerging financial technologies and end-to-end high-tech solutions with our expert development teams.
 
 #teknolojidekitutkuyuke&scedil;fet
 
 
 
 
 
 
 
 Many reasons which will make you say I love working at Garanti BBVA Technology
 
 
 
 We have a passion for technology, we think big and we continuously explore and seek improvement, we trust the power of empowerment. We are an academy for talents. Thus, we are &ldquo;one team&rdquo;and always achieving together.
 
 
 
 
 
 
 So, what awaits you at Garanti BBVA Technology?
 
 
 <ul>
 <li>
 Flexible working hours,
 </li>
 <li>
 A buddy who will guide and accompany you during your onboarding process,
 </li>
 <li>
 Career development opportunities on a well-defined career path,
 </li>
 <li>
 Local and global career opportunities,
 </li>
 <li>
 A great number of online courses and technical trainings (Kamp&uuml;s Garanti BBVA, Coursera, Linkedin etc) that will support your development,
 </li>
 <li>
 Personalized development plan for you,
 </li>
 <li>
 Birthday off day,
 </li>
 <li>
 Private health and life insurance,
 </li>
 <li>
 Practice classes in English and Spanish,
 </li>
 <li>
 Discount on master programs,
 </li>
 <li>
 Online well-being program,
 </li>
 <li>
 Sabbatical leave granted for every seven years at Garanti BBVA technology.
 </li>
 <li>
 In addition to all these, we also meet our teammates in person in regular intervals or whenever we miss each other ❤ either in our &Idot;stanbul, Ankara or Izmir offices, which are full of social opportunities and sportive activities.
 </li>
 </ul>
 
 
 
 
 
 Your Impact
 
 
 
 
 
 
 
 International Banking team
 
 works passionately to shape the technologies of the future.
 
 
 They value being a team, learning from each other and producing together. Since they are excellent teammates, they are proficient in positive interpersonal communication, taking responsibility and valuing different ideas.
 
 
 
 
 
 They are creative and productive. Their business is based on innovation and is only limited by their dreams. Now they are looking for new teammates with whom they will achieve together.
 
 
 
 
 
 
 The responsibilities of this position to meet the business requirements of Garanti BBVA Romania
 
 on CRM, Compliance, Fraud Monitoring, Cash Management, Domestic and International Money Transfers, Deposits, Loans, Central/Branch Operations and Foreign Trade modules. The job requires preparation of detailed functional analysis documents for software development team and testing of software applications as well as some maintenance work on existing systems. The position also needs to monitor technological developments on the banking sector and produce new ideas to improve the products and services for increase customer satisfaction.
 
 
 
 
 
 
 The job requires;
 
 
 <ul>
 <li>
 Preparation of detailed functional analysis documents for software development team by gathering, eliciting and analyzing business requirements and creation of necessary documentation with process flows.
 </li>
 <li>
 Testing of software applications (preparing test scenarios, running integration, functional, regression, stress and performance tests), managing UAT tests and maintenance work on existing systems.
 </li>
 <li>
 Maximizing quality of banking products and services by supporting continuous improvement of software
 </li>
 <li>
 The position also needs to monitor technological developments on the banking sector and produce new ideas to improve the products and services for increase customer satisfaction.
 </li>
 </ul>
 
 
 
 
 
 How do we describe the perfect match?
 
 
 <ul>
 <li>
 MS in Management Engineering, Industrial Engineering, Computer Engineering, MIS, Mathematical Engineering or a similar technical field of study or equivalent practical experience
 </li>
 <li>
 Minimum 3,5 years of professional work experience as Business Analyst
 </li>
 <li>
 Experience at Business and functional requirement analysis, process analysis and design, data analysis, devsecops procedures, end-user workshops.
 </li>
 <li>
 Knowledge of database logics, able to use query tools easily
 </li>
 <li>
 Flexible and swift on adapting new concepts and ideas, eager to accept the challenges of tackling loosely defined projects
 </li>
 <li>
 Comfortable with working with tight deadlines, excelled in coordination
 </li>
 <li>
 Ability to design interfaces to improve user experience
 </li>
 <li>
 Familiar with Project Management methods, disciplines and project lifecycle, preferably agile principals
 </li>
 <li>
 Knowledge about test processes and methodologies
 </li>
 <li>
 Strong analytical thinking, problem solving and decision making skills
 </li>
 <li>
 Good command of written and spoken English
 </li>
 </ul>
 
 
 
 
 
 📢 If you would like to get to know more about Garanti BBVA Technology, please follow us on Instagram, LinkedIn, Medium and our Company Website;
 
 
 
 https://www.garantibbvateknoloji.com.tr/
 
 
 https://www.instagram.com/garantibbvateknoloji/
 
 
 https://www.linkedin.com/company/garanti-teknoloji/
 
 
 https://medium.com/@GarantiBBVATeknoloji
 
 
 
 
 
 
 &Ccedil;e&scedil;itlilik yakla&scedil;&inodot;m&inodot;m&inodot;z
 
 
 
 
 
 
 
 &Ccedil;e&scedil;itlili&gbreve;in g&uuml;c&uuml;ne inanan ve herkesin i&scedil;e katk&inodot;s&inodot;n&inodot; &ouml;nemseyen uluslararas&inodot; yakla&scedil;&inodot;mlar&inodot; dikkate al&inodot;yor, kapsay&inodot;c&inodot;l&inodot;&gbreve;&inodot;n i&scedil;imizin geli&scedil;mesine farkl&inodot; a&ccedil;&inodot;lardan katk&inodot; sa&gbreve;lad&inodot;&gbreve;&inodot;na inan&inodot;yoruz. &Ccedil;e&scedil;itlili&gbreve;in temsil edildi&gbreve;i kurulu&scedil;lar ba&scedil;ar&inodot;lar&inodot;n&inodot; art&inodot;r&inodot;rken, ki&scedil;ilerin kendilerine de&gbreve;er verildi&gbreve;ini hissetti&gbreve;i i&scedil; ortamlar&inodot;nda &ccedil;al&inodot;&scedil;an ba&gbreve;l&inodot;l&inodot;&gbreve;&inodot; ve verimlili&gbreve;inde daha olumlu sonu&ccedil;lar elde edildi&gbreve;ini g&ouml;r&uuml;yoruz. E&scedil;it istihdam sa&gbreve;lamay&inodot; g&ouml;rev edinen bir kurum olarak &ccedil;e&scedil;itlili&gbreve;i destekliyoruz.
 
 
 
 
 
 
 
 &Ccedil;al&inodot;&scedil;anlar&inodot;m&inodot;z&inodot;n mesleki ve ki&scedil;isel geli&scedil;imine f&inodot;rsat sunan, kendilerini en iyi &scedil;ekilde g&ouml;stermelerini sa&gbreve;layan, geli&scedil;imlerine odaklanan i&scedil;birlik&ccedil;i ve kapsay&inodot;c&inodot; bir &ccedil;al&inodot;&scedil;ma ortam&inodot; yaratmak i&ccedil;in yeni ad&inodot;mlar atmaya devam ediyoruz.
 
 
</div>

International Banking / Business Analyst

Etiya

<div>
 
 We are a community of innovators, dreamers, and doers. We welcome likeminded teamplayers to #ExceedEveryday with us!
 
 
 
 
 
 
 WHO ARE WE?
 
 
 
 
 
 
 We are a global software company with more than 1600 employees in 3 continents, providing AI-driven digital transformation with our award-winning product portfolio.
 
 
 We have offices and customers in Turkiye, Canada, Ukraine, Netherlands, USA, Singapore and UAE and have been recognized and awarded by independent organizations worldwide.
 
 
 Etiya has been awarded with the "Great Place to Work Certificate" for three years in a row. And also Etiya has been listed in the "T&uuml;rkiye&rsquo;s Best Workplaces&rdquo;, "Best Workplaces in Information Technology", "Best Workplaces for Women", &ldquo;Best Workplaces for Millennials&rdquo; and "Innovation by All" by Great Place to Work Turkey.
 
 
 
 
 
 
 WHY ETIYA?
 
 
 
 
 
 
 
 Continuous Improvement
 
 
 
 
 
 
 We contribute to the continuous improvement of our people through extensive technical, leadership and soft skill training. We offer a dynamic work environment with a unique opportunity to work across diverse international projects as an organization rapidly growing in 3 continents.
 
 
 
 
 
 
 Innovative Approach
 
 
 
 
 
 
 We offer an innovative work environment by continuous investment in research and development.
 
 
 
 
 
 
 Friendly Atmosphere
 
 
 
 
 
 
 We offer a flat, open, fun and warm work environment for our employees balancing our commitment to customer success with our focus on personal development, interests and passions.
 
 
 
 
 
 
 QUALIFICATIONS WE ARE LOOKING FOR
 
 
 
 
 
 <ul>
 <li>
 Graduated from Engineering, Computer Science or related departments of universities.
 </li>
 <li>
 At least 5 years of experience working as an analyst in artificial intelligence, data science or software projects.
 </li>
 <li>
 Ability to understand customer needs and transform them into technical requirements.
 </li>
 <li>
 Experience in the management and coordination of projects at GenAI, a predominantly technical solution environment, and projects involving AI, prompt engineering and NLP as specified is required.
 </li>
 <li>
 Prompt Engineering Knowledge.
 </li>
 <li>
 Strong written and verbal communication skills, active listening skills.
 </li>
 <li>
 Analytical thinking and problem solving skills.
 </li>
 <li>
 Knowledgeable about project management processes and tools (Jira, Confluence etc.).
 </li>
 <li>
 Collaborative and teamwork-oriented, solution-oriented approach.
 </li>
 <li>
 Experienced in preparing technical documentation and making presentations.
 </li>
 <li>
 Experienced in artificial intelligence and data analytics projects.
 </li>
 <li>
 Knowledgeable about Agile or Scrum methodologies.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 JOB DESCRIPTION
 
 
 
 
 
 <ul>
 <li>
 Models and algorithms play a crucial role in understanding whether workflows are applicable on platforms such as GenAI.
 </li>
 <li>
 Especially the analysis of the data collected within the scope of NLP (Natural Language Processing) directly affects the success rate of the model.
 </li>
 <li>
 A good understanding is essential to identify correlations between GenAI projects and NLP outputs.
 </li>
 <li>
 In particular, it is necessary to develop and execute these processes on customised platforms such as GenAI.
 </li>
 <li>
 Communicates effectively with customers and stakeholders to understand complex business problems and identify solution requirements. Utilises different methodologies to accurately identify business and system needs.
 </li>
 <li>
 Their ability to understand business processes and systems and to perform effective analyses is important.
 </li>
 <li>
 Writes business use stories, scenarios and case studies to ensure that technical and functional requirements are clearly understood and correctly utilised in systems where necessary.
 </li>
 <li>
 The ability to understand and document business and system requirements and processes is required. These may include elements such as business requirements documents, system specifications and technical design documents.
 </li>
 <li>
 When new software and updates are tested, this person needs to be knowledgeable and experienced in planning and coordinating user acceptance tests, understanding the results from the tests to determine whether they meet requirements, and identifying where critical errors may exist.
 </li>
 <li>
 Research and analyse solutions to meet the needs of business stakeholders.
 </li>
 <li>
 The ability to work effectively with a range of cross-functional teams and stakeholders such as product management, software engineering and design is needed.
 </li>
 <li>
 Develops business requirements and plans, manages changes, and guides the team to achieve business strategy and objectives.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 
 
 
 INTERESTED?
 
 
 
 
 
 
 If you are interested in working with us, we are waiting for your application! For information about recruitment processes and what awaits you at Etiya, you can review our candidate experience guide from the link. [https://www.etiya.com/file/3a2b9678-cdcf-4b17-bc46-616fa1fe8dd7/Etiya_Aday_Rehberi_TR.pdf]
 
 
 
 
 
 Applications will be reviewed and will be kept strictly confidential.
 
 
 You can find information about the processing of your personal data within the scope of privacy regulations such as PDPL and GDPR from the privacy policies on our website https://www.etiya.com/privacy
 
 
 
</div>

Senior Specialist, Business Analysis

Amgen

<div>
 
 IT Technology - CCE Technical Analyst Job Description
 
 
 
 
 Turkiye, Croatia, Slovenia
 
 
 
 At Amgen, our mission is simple: to serve patients. As part of the Technology organization, the Customer Care and Enablement (CCE) team is responsible for the design, development, delivery, and life cycle of Amgen&rsquo;s communications, collaboration, and computer technologies. The team consists of cross-disciplinary IT professionals who understand how to deliver services that span both infrastructure and applications.
 
 
 
 Job description:
 
 
 
 A Technical Analyst supports Amgen digital tool sets, interacts with users in market, plus collaborates with global functional areas and managed service partners. The Technical Analyst will be responsible for technical oversight of End User Technologies (EUT) of the modern workplace that supports the business. The Analyst will manage customer expectations, support Global project rollouts, manage communications and change management for the site(s). The Technical Analyst will work with Global and Regional MSP&rsquo;s to deliver technical support and oversee their services being delivered.
 
 
 The role is based in Turkiye, Istanbul and includes remote coverage for the Adria region Croatia and Slovenia.
 
 
 
 Key Activities for the IT Technology CCE Technical Analyst include:
 
 
 
 <ul>
 <li>
 Responsible for technology adoption, including Artificial Intelligence, within Amgen affiliate(s) via frequent interactions, demos, and organizing training sessions.
 </li>
 <li>
 Responsible for End User Technology Services (EUT) in the covered countries and areas, providing escalation management for issues, ensuring these are dealt with according to the Digital Workplace services governance model
 </li>
 <li>
 Responsible for interactions with Amgen&rsquo;s Information Security, Identity and Access Management, Records and Information Management teams to ensure staff at the affiliate(s) are working in a secure and compliant manner.
 </li>
 <li>
 Responsible for User Experience of end user technology, ensuring local requirements are articulated to global delivery teams, be involved in testing and rollout of services.
 </li>
 <li>
 Service Delivery Management with run Managed Service Provider(s) to ensure SLA&rsquo;s are being achieved for services.
 </li>
 <li>
 Responsible for escalating Major Incident Management activities for issues impacting End User services in the above countries and areas.
 </li>
 <li>
 Responsible for management of Local Country Agreements specific to the covered countries and areas (telephony, mobile), identify needs, opportunities for savings, etc.
 </li>
 <li>
 Engage the business to ensure required local policies are defined and aligned with Global guidelines.
 </li>
 <li>
 Assess new technology capabilities as they present themselves in the market
 </li>
 <li>
 Responsible for local IS procurement, ensuring global technology standards are adhered to.
 </li>
 <li>
 Working closely with Operations/Run team to troubleshoot problems, assist in deployment activities
 </li>
 <li>
 Support the broader region (EMEA) in support of key Technology &ndash; CCE project delivery. Working closely with the global project teams and SME&rsquo;s
 
 
 </li>
 </ul>
 
 Basic Qualifications
 
 
 
 This role requires some level of experience working in an End User Technology service area. The level of education / years of experience is an indication for the applicant.
 
 
 Bachelor&rsquo;s degree and 3-years of Information Systems experience
 
 
 OR
 
 
 Associate&rsquo;s degree and 5-years of Information Systems experience
 
 
 OR
 
 
 High school diploma/GED and 7-8 years of Information Systems experience
 
 
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 Relevant Experience working in a multinational organization utilizing a range of IT infrastructure
 </li>
 <li>
 Proven ability to move products from Demo and Proof of Concept to Pilot and Production
 </li>
 <li>
 Strong background delivering emerging technologies, mitigating risk and delivering innovation
 </li>
 <li>
 Ability to translate strategic opportunities and emerging technology solutions into tangible pragmatic executable plans
 </li>
 <li>
 Hands-on experience with Office 365, SharePoint Online and other Cloud Enterprise Solutions
 </li>
 <li>
 Experience in using Artificial Intelligence tools like ChatGPT and CoPilot
 </li>
 <li>
 Experience working with an ITSM (Information Technology Service Management) platform for Incident / Asset Management and Service Requests
 </li>
 <li>
 Excellent written and verbal communications skills in translating technical issues into business-language at various levels
 </li>
 <li>
 Collaborative working with Enterprise Architecture group and implementation partners in defining solution specifications
 </li>
 <li>
 Strong time and task management skills to estimate and successfully meet project timeline with ability to bring consistency and quality assurance across various project
 </li>
 <li>
 Ability to learn new technologies, and be able to work and deliver high quality in a high pressure, fast paced environment
 </li>
 <li>
 Excellent documentation and writing skills to ensure compliance with policy
 </li>
 <li>
 Able to work independently and provide recommendations on strategies for meeting client needs within the portal, collaboration, and enterprise social domains and bring creative problem solving and issue resolution skills
 </li>
 <li>
 Excellent communications skills - both written and spoken, English.
 </li>
 </ul>
</div>

Senior Associate Information Systems Analyst

<div>IT Technology - CCE Technical Analyst Job Description
Turkiye, Croatia, Slovenia
At Amgen, our mission is simple: to serve patients. As part of the Technology organization, the Customer Care and Enablement (CCE) team is responsible for the design, development, delivery, and life cycle of Amgen&rsquo;s communications, collaboration, and computer technologies. The team consists of cross-disciplinary IT professionals who understand how to deliver services that span both infrastructure and applications.
Job description:
A Technical Analyst supports Amgen digital tool sets, interacts with users in market, plus collaborates with global functional areas and managed service partners. The Technical Analyst will be responsible for technical oversight of End User Technologies (EUT) of the modern workplace that supports the business. The Analyst will manage customer expectations, support Global project rollouts, manage communications and change management for the site(s). The Technical Analyst will work with Global and Regional MSP&rsquo;s to deliver technical support and oversee their services being delivered.
The role is based in Turkiye, Istanbul and includes remote coverage for the Adria region Croatia and Slovenia.
Key Activities for the IT Technology CCE Technical Analyst include:<ul><li>
Responsible for technology adoption, including Artificial Intelligence, within Amgen affiliate(s) via frequent interactions, demos, and organizing training sessions.</li><li>
Responsible for End User Technology Services (EUT) in the covered countries and areas, providing escalation management for issues, ensuring these are dealt with according to the Digital Workplace services governance model</li><li>
Responsible for interactions with Amgen&rsquo;s Information Security, Identity and Access Management, Records and Information Management teams to ensure staff at the affiliate(s) are working in a secure and compliant manner.</li><li>
Responsible for User Experience of end user technology, ensuring local requirements are articulated to global delivery teams, be involved in testing and rollout of services.</li><li>
Service Delivery Management with run Managed Service Provider(s) to ensure SLA&rsquo;s are being achieved for services.</li><li>
Responsible for escalating Major Incident Management activities for issues impacting End User services in the above countries and areas.</li><li>
Responsible for management of Local Country Agreements specific to the covered countries and areas (telephony, mobile), identify needs, opportunities for savings, etc.</li><li>
Engage the business to ensure required local policies are defined and aligned with Global guidelines.</li><li>
Assess new technology capabilities as they present themselves in the market</li><li>
Responsible for local IS procurement, ensuring global technology standards are adhered to.</li><li>
Working closely with Operations/Run team to troubleshoot problems, assist in deployment activities</li><li>
Support the broader region (EMEA) in support of key Technology &ndash; CCE project delivery. Working closely with the global project teams and SME&rsquo;s</li></ul>
Basic Qualifications
This role requires some level of experience working in an End User Technology service area. The level of education / years of experience is an indication for the applicant.
Bachelor&rsquo;s degree and 3-years of Information Systems experience
OR
Associate&rsquo;s degree and 5-years of Information Systems experience
OR
High school diploma/GED and 7-8 years of Information Systems experience
Preferred Qualifications<ul><li>
Relevant Experience working in a multinational organization utilizing a range of IT infrastructure</li><li>
Proven ability to move products from Demo and Proof of Concept to Pilot and Production</li><li>
Strong background delivering emerging technologies, mitigating risk and delivering innovation</li><li>
Ability to translate strategic opportunities and emerging technology solutions into tangible pragmatic executable plans</li><li>
Hands-on experience with Office 365, SharePoint Online and other Cloud Enterprise Solutions</li><li>
Experience in using Artificial Intelligence tools like ChatGPT and CoPilot</li><li>
Experience working with an ITSM (Information Technology Service Management) platform for Incident / Asset Management and Service Requests</li><li>
Excellent written and verbal communications skills in translating technical issues into business-language at various levels</li><li>
Collaborative working with Enterprise Architecture group and implementation partners in defining solution specifications</li><li>
Strong time and task management skills to estimate and successfully meet project timeline with ability to bring consistency and quality assurance across various project</li><li>
Ability to learn new technologies, and be able to work and deliver high quality in a high pressure, fast paced environment</li><li>
Excellent documentation and writing skills to ensure compliance with policy</li><li>
Able to work independently and provide recommendations on strategies for meeting client needs within the portal, collaboration, and enterprise social domains and bring creative problem solving and issue resolution skills</li><li>
Excellent communications skills - both written and spoken, English.</li></ul></div>

European Bank for Reconstruction and Development

<div><div><div><div><div>Requisition ID</div> <div>36156</div>
</div> 
<div><div>Office Country</div> <div>T&uuml;rkiye</div>
</div> 
<div><div>Office City</div> <div>Istanbul</div>
</div> 
<div><div>Division</div> <div>Banking Countries of Operations</div>
</div> 
<div><div>Contract Type</div> <div>Regular</div>
</div> 
<div><div>Contract Length</div>
</div> 
<div></div><div><div>Posting End Date</div> <div>22/10/2025</div></div></div></div> 


Purpose of Job 


The Analyst contributes to all phases of the project cycle, especially concentrating on project implementation and the monitoring. The Analyst will take responsibility for those tasks assigned to him/her by the operation leader or more senior members of the project team, or more senior bankers, which may include undertaking comprehensive due diligence, including financial, market, integrity and EBRD policy compliance, as well as effective post-signing implementation and monitoring. The Analyst carries out these tasks as part of a project team under the guidance of an operation leader or under the supervision/guidance of more senior bankers or Associate Director, Corporates (Turkey) (&ldquo;AD&rdquo;) or Regional Portfolio Associate Directors (&ldquo;PADs&rdquo;). 


The Analyst role may also include elements of business/pipeline development, client management and policy dialogue. 


Accountabilities &amp; Responsibilities 


Under the guidance of the POLs, or AD, or PADs: 


Portfolio Monitoring, Value Creation and Reporting 


Under the POLs, or AD, or PADs, and in coordination with the terms of reference for the POL, the Analyst&rsquo;s main tasks will include, inter alia:
<ul>
<li>Taking responsibility as a team member for the day-to-day implementation and monitoring of all projects to which the Analyst is assigned, including compliance with project agreements and Bank procedures related to disbursement; monitoring of progress of the project implementation and financial performance of the client; assessing evolving risk factors and monitoring and assessing covenant compliance;</li>
<li>Detecting and resolving early signs of distress through proactive client engagement, planning and executing client visits and reporting promptly on potential breaches or issues. The Analyst may participate in restructurings of portfolio transactions.</li>
<li>Preparing timely and comprehensive monitoring reports and include recommendations for corrective actions where required and ensure these proposed corrective actions and recommendations are brought to the attention of more senior team members; perform timely processing of waivers, amendments and consents and conduct self-evaluation of projects and provide feedback to origination teams.</li>
<li>Be alert about new financing opportunities with portfolio clients, and if and when such opportunities are detected, seek immediate guidance from the POL, AD and/or PAD, who will duly inform relevant Head of RO/Sector Director. On a case-by-case basis, participate on new operations with portfolio clients in cooperation with the sector teams;</li>
<li>Undertaking regular surveillance of local economic, political, regulatory and sector environments in the country and region that could affect credit standing of the clients as well as the Bank&rsquo;s internal reporting.</li>
<li>Ensuring that all tasks within his/her are completed within the specified time frames to a high standard and in line with the policies, procedures and objectives of the Bank.</li>
<li>Ensure effective implementation and monitoring of TC assignments to ensure their compliance with donor reporting requirements, operational objectives and that all reports are of a high quality;</li></ul> 


Whilst a more senior banker will be the POL of a project and will provide oversight and guidance, the responsibilities of the Analyst are designed to allow for the development of transaction expertise and expansion of responsibilities. 


Qualifications &amp; Skills / Experience &amp; Knowledge 


Qualifications and Skills: 

<ul>
<li>Bachelor&rsquo;s degree. Master&rsquo;s degree preferred or equivalent experience in the areas of expertise.</li>
<li>Professional qualification such as ACA, CFA, ACCA, or CIMA desirable.</li>
<li>Strong quantitative/numerical skills.</li>
<li>Thorough understanding of accounting concepts, including accruals vs cashflow accounting, the role of auditors and IFRS, and the ability to read and interpret company accounts.</li>
<li>Experience and competence in the design, building and use financial models as part of due diligence for loan investments.</li>
<li>Knowledge and experience in assessing company performance against key financial performance indicators.</li>
<li>Credit analysis skills, with the ability to interpret accounts, understanding local and international accounting principles and practice of credit analysis.</li>
<li>Computer literacy, conversant with Microsoft Office and spread sheet packages including financial analysis and modelling modules.</li>
<li>Ability to work effectively as a team member and to deadlines and under time pressure.</li>
<li>Excellent written and oral communication skills in English and Turkish.</li></ul> 


Experience &amp; Knowledge 

<ul>
<li>Relevant financial industry experience from an investment or commercial bank, private equity firm, asset management firm, or auditing/financial consulting firm operating to international standards.</li>
<li>Practical experience of participating in transactions.</li>
<li>Exposure to industry/country.</li></ul> 
What is it like to work at the EBRD? / About EBRD 


Our agile and innovative approach is what makes life at the EBRD a unique experience! You will be part of a pioneering and diverse international organisation, and use your talents to make a real difference to people's lives and help shape the future of the regions we invest in. 


At EBRD, our Values &ndash; Inclusiveness, Innovation, Trust, and Responsibility &ndash; are at the heart of how we work. We bring these to life through our Workplace Behaviours: listening well and speaking up, collaborating smartly, acting decisively with full commitment, and simplifying to amplify our impact. These principles shape our culture and define our success. We seek individuals who not only share these values but are also committed to embedding them in their daily work, fostering a positive and high-performing environment. 


The EBRD environment provides you with:
<ul>
<li>Varied, stimulating and engaging work that gives you an opportunity to interact with a wide range of experts in the financial, political, public and private sectors across the regions we invest in.</li>
<li>A working culture that embraces inclusion and celebrates diversity. Our workforce reflects a broad range of backgrounds, perspectives, and experiences, bringing fresh ideas, energy, and innovation and enhancing our ability to serve our clients, shareholders, and counterparties effectively.</li>
<li>A hybrid workplace that offers flexibility to teams and individuals; that is based on trust, flexibility and connectedness.</li>
<li>An environment that places sustainability, equality and digital transformation at the heart of what we do.</li>
<li>A workplace that prioritises employee wellbeing and provides a comprehensive suite of competitive benefits.</li></ul> 


Diversity is one of the Bank&rsquo;s core values which are at the heart of everything it does. As such, the EBRD seeks to ensure that everyone is treated with respect and given equal opportunities and works in an inclusive environment. The EBRD encourages all qualified candidates who are nationals of the EBRD member countries to apply regardless of their racial, ethnic, religious and cultural background, gender, gender identity, sexual orientation, age, socio-economic background or disability. 


Please note, that due to the high volume of applications received, we regret to inform you that we are unable to provide detailed feedback to candidates who have not been shortlisted (for further consideration). 
 
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Analyst, Banking

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