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property management branch manager

Grnata Group

<div>
 
 Role Summary
 
 
 
 
 The
 
 Property Management Branch Manager
 
 is the strategic and operational leader responsible for the entire property management portfolio and team within the branch. This role ensures the maximization of asset value, tenant retention, efficient maintenance operations, and complete compliance with all property laws and owner agreements. The manager is the key liaison between property owners/investors and the operational staff, guaranteeing high-quality service delivery and accurate financial reporting.
 
 
 
 Core Duties &amp; Responsibilities (Briefs)
 
 
 
 <ul>
 <li>
 
 
 Portfolio Oversight:
 
 Manage and optimize the performance of the assigned portfolio of properties (residential, commercial, retail), ensuring high occupancy rates and rent collection efficiency.
 
 
 </li>
 <li>
 
 
 Team Leadership:
 
 Lead, train, and direct the Property Management team, including Leasing Agents, Maintenance Coordinators, and Administrative staff, to achieve operational excellence.
 
 
 </li>
 <li>
 
 
 Financial Reporting:
 
 Oversee all financial aspects of property management, including rent collection, arrears management, expense control, and preparing detailed, timely financial reports for property owners/investors.
 
 
 </li>
 <li>
 
 
 Maintenance &amp; Contracts:
 
 Manage all property maintenance, repair, and CAPEX projects. Negotiate and oversee service contracts (e.g., security, cleaning) to ensure cost-effectiveness and quality.
 
 
 </li>
 <li>
 
 
 Tenant/Owner Relations:
 
 Serve as the primary point of contact for complex tenant disputes and high-level owner communications, maintaining satisfaction and adherence to lease terms.
 
 
 </li>
 <li>
 
 
 Compliance &amp; Risk:
 
 Ensure full compliance with all local property laws, health and safety regulations, and legal requirements pertaining to leases, evictions, and property operations.
 
 
 </li>
 <li>
 
 
 Strategic Planning:
 
 Develop long-term operational plans for portfolio growth, revenue enhancement, and risk mitigation.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 
 
 Education:
 
 
 University qualification of at least a Bachelor&rsquo;s degree
 
 in Business Administration, Real Estate Management, or a related field, along with
 
 specialized certifications in property management
 
 (e.g., CPM, RMP, or equivalent).
 
 
 </li>
 <li>
 
 
 Professional Experience:
 
 
 
 <ul>
 <li>
 
 
 A minimum of 10 years of experience in management and leadership.
 
 
 
 </li>
 <li>
 
 
 A minimum of 5 years of experience in Property Management operations.
 
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Technical Skills:
 
 
 Full knowledge of all Microsoft Office programs
 
 (Word, Excel, PowerPoint), advanced capability in financial reporting via Excel, and proven experience with
 
 Property Management Software (PMS)
 
 and
 
 CRM
 
 systems.
 
 
 </li>
 <li>
 
 
 Leadership Skills:
 
 
 High-level skills in planning, organization, and leadership
 
 , including effective resource allocation, problem-solving, and conflict resolution.
 
 
 </li>
 <li>
 
 
 Financial &amp; Legal Acumen:
 
 Strong understanding of property accounting principles (P&amp;L, budgeting) and local tenancy/lease laws.
 
 
 </li>
 <li>
 
 
 Work Pressure:
 
 
 Ability to withstand work pressure
 
 and manage multiple critical deadlines simultaneously in an operations-intensive environment.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 
 Competitive salary package.
 
 
 </li>
 <li>
 
 Paid annual leave and public holidays.
 
 
 </li>
 <li>
 
 Professional development and training opportunities.
 
 
 </li>
 <li>
 
 Career growth within a dynamic and expanding company.
 
 
 </li>
 <li>
 
 Collaborative work environment with a supportive team.
 
 
 </li>
 <li>
 
 Opportunities to work on high-value real estate projects.
 
 
 
 
 
 </li>
 </ul>
</div>

Property Management - Branch Manager

Property Leasing - Branch Manager

<div>
 
 The
 
 Real Estate Branch Manager
 
 assumes full strategic leadership and operational oversight of the branch. This role involves managing and directing the sales and leasing team, developing business plans, and ensuring the branch achieves its financial and administrative objectives. The Manager serves as the primary contact for all branch activities, ensuring strict adherence to the company's professional and legal standards within the real estate market.
 
 
 
 Core Duties &amp; Responsibilities (Briefs)
 
 
 
 <ul>
 <li>
 
 
 Leadership and Management:
 
 Lead, manage, direct, and motivate the entire branch team (sales, leasing, and administrative support) to ensure a productive and highly motivated work environment.
 
 
 </li>
 <li>
 
 
 Strategic Planning:
 
 Develop detailed operational plans and branch budgets, and closely monitor their execution to ensure the achievement of set sales and leasing targets.
 
 
 </li>
 <li>
 
 
 Market Analysis:
 
 
 Experienced in preparing feasibility studies, conducting research, and analyzing results
 
 related to real estate market trends to identify opportunities and mitigate risks.
 
 
 </li>
 <li>
 
 
 Operational Oversight:
 
 Daily supervision of all branch operational activities, including managing the real estate inventory and monitoring the progress of transactions.
 
 
 </li>
 <li>
 
 
 Performance Management:
 
 Evaluate employee performance, provide continuous feedback, and deliver training to enhance team efficiency and competency.
 
 
 </li>
 <li>
 
 
 Communication and Reporting:
 
 
 Proficiency in writing reports
 
 (financial, operational, and administrative) for senior management on a regular basis,
 
 in both Arabic and English
 
 .
 
 
 </li>
 <li>
 
 
 Problem Resolution:
 
 
 Ability to resolve problems
 
 and disputes that may arise with customers or employees efficiently and quickly.
 
 
 
 
 
 </li>
 </ul>
 Requirements
 
 
 <ul>
 <li>
 
 
 Education:
 
 
 University qualification of at least a Bachelor&rsquo;s degree
 
 in Business Administration, Marketing, or a related field, along with
 
 specialized certifications in the field
 
 (e.g., real estate project management, valuation, or leadership certifications).
 
 
 </li>
 <li>
 
 
 Professional Experience:
 
 
 
 <ul>
 <li>
 
 
 A minimum of 10 years of experience in management and leadership.
 
 
 
 </li>
 <li>
 
 
 A minimum of 5 years of experience within the real estate sector itself.
 
 
 
 </li>
 </ul>
 </li>
 <li>
 
 
 Technical Skills:
 
 
 Full knowledge of all Microsoft Office programs
 
 (Word, Excel, PowerPoint) in addition to
 
 CRM
 
 systems for managing customer relationships and sales pipelines.
 
 
 </li>
 <li>
 
 
 Leadership Skills:
 
 
 High-level skills in planning, organization, and leadership
 
 , including effective time management and task delegation.
 
 
 </li>
 <li>
 
 
 Work Pressure:
 
 
 Ability to withstand work pressure
 
 and manage priorities effectively in a fast-paced work environment.
 
 
 
 
 
 </li>
 </ul>
 Benefits
 
 
 <ul>
 <li>
 
 Competitive salary package.
 
 
 </li>
 <li>
 
 Paid annual leave and public holidays.
 
 
 </li>
 <li>
 
 Professional development and training opportunities.
 
 
 </li>
 <li>
 
 Career growth within a dynamic and expanding company.
 
 
 </li>
 <li>
 
 Collaborative work environment with a supportive team.
 
 
 </li>
 <li>
 
 Opportunities to work on high-value real estate projects.
 
 
 
 
 
 </li>
 </ul>
</div>

Real Estate - Branch Manager

ANG Holdings WLL

Call Center ManagerWe are hiring an experienced Call Center Manager with a solid background in managing call center operations within the F&amp;B / Hospitality sector.Requirements:<ul><li>Must be currently in Bahrain</li><li>Minimum 5&ndash;10 years of experience in call center operations</li><li>At least 4&ndash;5 years in the same field (F&amp;B / restaurants / delivery operations)</li><li>Proven experience in handling:</li><li>Multi-branch order management</li><li>Customer complaints &amp; service recovery</li><li>Aggregators (Talabat, Jahez, Careem, etc.)</li><li>Call center KPIs, queue handling, and workforce management</li><li>Strong leadership skills and ability to manage a large team</li><li>Excellent analytical &amp; reporting skills</li><li>Ability to improve efficiency, reduce errors, and enhance service quality</li></ul>Only shortlisted candidates will be contacted. We Offer:<ul><li>Competitive salary</li><li>Career growth opportunities</li></ul>To Apply: Send your CV to: hr@pastaexpressgroup.comJob Type: Full-timeWork Location: In person

Call Center Manager

Newton Properties

Job Title: Property Manager Location: Kingdom of Bahrain Reports To: Founder &amp; CEO Department: Property Management &amp; Facility ManagementJob Summary: The Property Manager is responsible for the efficient management, maintenance, and operation of both residential and commercial properties. This role ensures that the properties are safe, clean, and well-maintained by overseeing cleaning services, HVAC (air conditioning) maintenance, tenant relations, and vendor coordination.The property manager strives to maintain and increase the property&rsquo;s value while maintaining excellent tenant satisfaction.Duties &amp; Responsibilities/Deliverables:1. Operations Management: a) Oversee day-to-day operations of residential and commercial properties, ensuring smooth functioning of all facilities. b) Coordinate and supervise preventive and corrective maintenance activities. c) Ensure compliance with safety, health and building regulations. d) Conduct regular property inspections and resolve any deficiencies. e) Cleaning Management: Coordinate and supervise cleaning teams to maintain cleanliness and hygiene in common areas, lobbies, corridors and outdoor spaces. f) HVAC &amp; AC Maintenance: Manage regular servicing, preventive maintenance, and repairs of air conditioning (AC) systems to guarantee comfort and operational efficiency. g) Preventive Maintenance: Implement and monitor preventive maintenance programs for cleaning and HVAC systems to reduce downtime and costs. h) Property Inspections: Conduct routine property inspections to identify and resolve maintenance issues proactively.2. Vendor &amp; Contractor Management: a) Source and liaise with contractors, vendors and service providers for cleaning, HVAC maintenance and other property-related services, ensuring compliance with quality and timelines.3. Tenant Relations: a) Serve as the primary point of contact for tenants, addressing maintenance requests, complaints and service inquiries promptly and professionally. b) Manage lease agreements, renewals and tenant onboarding/offboarding. c) Ensure high levels of tenant satisfaction and retention.4. Record Keeping: a) Maintain accurate records of property operations, maintenance activities, service schedules, contracts, and expenses. b) Prepare regular reports for senior management on property performance. c) Ensure documentation for insurance, compliance, and audits are up to date. d) Budgeting, financial reporting and rent collection.5. Compliance &amp; Safety: a) Ensure compliance with all relevant health, safety, fire, and environmental regulations.6. Tenant Move-Ins/Move-Outs: a) Facilitate tenant move-ins, move-outs, and ensure properties are in optimal condition for occupancy. b) Liaising with the company&rsquo;s brokerage department in ensuring and maximizing occupancy rate.7. Team Leadership: a) Supervise and mentor on-site staff, including facility technicians, security, and administrative personnel. b) Conduct performance appraisals and coordinate staff training.Qualifications: a) Proven knowledge in local Bahrain tenancy laws and RERA requirements b) Skilled in Property Management software c) Proven experience managing residential and commercial properties d) Knowledge of HVAC systems, preventive maintenance and cleaning operations e) Strong organizational, communication and interpersonal skills. Excellent verbal and written communication, with proficiency in English (Arabic is a plus) f) Ability to source and manage multiple vendors, contractors and service contracts effectively g) Familiarity with health, safety and environmental standards applicable to property management h) Problem-solving mindset with attention to detail and customer service orientation i) Relevant certifications in property or facilities management are a plus j) Strong financial skills k) Valid Bahraini driver&rsquo;s license with own carCertifications (Preferred): a) RERA License b) IWFM, IFMA or other relevant facilities/property management certifications c) First Aid, Safety or Fire Warden certificationKey Competencies: a) Minimum of 3 years&rsquo; Property Management experience b) Leadership &amp; Team Management c) Financial Acumen &amp; Budgeting d) Tenant &amp; Client Relations e) Problem Solving &amp; Decision Making f) Compliance &amp; Regulatory Knowledge g) Good written and oral communication skills (Effective Communication)Job Types: Full-time, Permanent

Property Manager

Job Vacancy: Training Manager &ndash; Restaurant Industry (Bahrain Only)We are looking for a highly skilled and experienced Training Manager to lead and elevate employee development across our restaurant group. The ideal candidate is someone with deep knowledge of restaurant operations, strong training background, and the ability to build structured programs that enhance quality, safety, and service excellence.Key Responsibilities:<ul><li>Design and implement structured training programs for front of house &amp; back of house teams.</li><li>Conduct orientation, service standards training, food handling &amp; hygiene training, and soft skills development.</li><li>Deliver regular training sessions covering customer service, product knowledge, grooming, and operational SOPs.</li><li>Evaluate staff performance and identify training gaps across all outlets.</li><li>Collaborate with Operations &amp; Quality teams to maintain consistent brand standards.</li><li>Prepare monthly training calendars and submit training reports to management.</li><li>Ensure compliance with food safety, health &amp; safety, and quality control requirements.</li></ul>Required Qualifications &amp; Experience:<ul><li>Minimum 6 years of experience in training within the restaurant/F&amp;B sector (mandatory).</li><li>Must be currently residing in Bahrain (local recruitment only).</li><li>Strong understanding of restaurant operations, service standards, food safety procedures, and quality control.</li><li>Preferably certified in one or more of the following:</li><li>HACCP Certification</li><li>ISO / Quality Control Courses</li><li>Health &amp; Safety Training (Level 2 or 3)</li><li>Train-the-Trainer (TTT) / Professional Training Certifications</li><li>Customer Service Excellence Courses</li><li>Ability to design training materials, SOPs, and manuals in a professional format.</li><li>Excellent communication, coaching, and leadership skills.</li><li>Strong personality, able to handle multi-branch training and work under pressure.</li></ul>Location: BahrainPlease send your updated CV to: hr@pastaexpressgroup.comJob Type: Full-timePay: BD500.000 - BD800.000 per monthWork Location: In person

Training Manager – Restaurant Industry (Bahrain Only)

Marriott International

<div>Additional Information 
Job Number25189832 
Job CategoryRooms &amp; Guest Services Operations 
LocationThe Ritz-Carlton Bahrain, Building 173, Road 2803, Manama, Bahrain, Bahrain 
ScheduleFull Time 
Located Remotely?N 
Position Type Management<div><div> 
JOB SUMMARY 
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest or property related situation. Manages the flow of questions and directs guests within the lobby. Serves as Guest Relations Manager and handles the tracking of service issues. 
CANDIDATE PROFILE
Education and Experience
<ul><li>High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Property Operations and Guest Relations Needs
<ul><li>Maintains a strong working relationship with all departments to support property operations and goals and to expedite the resolution of any problems that may arise through the general operation of the property.</li></ul>
<ul><li>Communicates any variations to the established norms to the appropriate department in a timely manner.</li></ul>
<ul><li>Sends copy of MOD report to all departments on a daily basis.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Ensures compliance with all policies, standards and procedures.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Supporting Profitability Goals
<ul><li>Understands and complies with loss prevention policies and procedures.</li></ul>
<ul><li>Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met.</li></ul>
<ul><li>Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.</li></ul> 
Managing the Guest Experience
<ul><li>Intervenes in any guest/associate situation as needed to insure the integrity of the property is maintained, guest satisfaction is achieved, and associate well being is preserved.</li></ul>
<ul><li>Empowers associates to provide excellent customer service.</li></ul>
<ul><li>Provides immediate assistance to guests as requested.</li></ul>
<ul><li>Serves as a leader in displaying outstanding hospitality skills.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Responds to and handles guest problems and complaints.</li></ul>
<ul><li>Ensures associates understand customer service expectations and parameters.</li></ul>
<ul><li>Interacts with customers on a regular basis throughout the property to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans to improve guest satisfaction.</li></ul>
<ul><li>Records guest issues in the guest response tracking system.</li></ul> 
Assisting Human Resources Activities
<ul><li>Participates as needed in the investigation of associate and guest accidents.</li></ul>
<ul><li>Observes service behaviors of associates and providing feedback to individuals.</li></ul>
<ul><li>Conducts regular inspection tours of the entire facility for appearance, safety, staffing, security, and maintenance.</li></ul>
<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li></ul>
<ul><li>Ensures associates are cross-trained to support successfully daily operations.</li></ul>
<ul><li>Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPS) and support the Peer Review Process.</li></ul>
<ul><li>Understands and, if necessary, implements all emergency plans including accident, death, elevator, thefts, vicious crimes, bombs, fire, etc.</li></ul></div><div>
 #LI-NS1</div>
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world&rsquo;s top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate. 
<div>
 
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.</div><div>
 
Your role will be to ensure that the &ldquo;Gold Standards&rdquo; of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.</div><div>
 
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Manager on Duty

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