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property operations manager

anekor

We are urgently hiring for Property Development &amp; Operations Manager for one of our client from Real Estate Industry.Responsibilities:<ul><li>Oversee end-to-end property development projects, from planning and design to completion and handover.</li><li>Manage project budgets, timelines, contractors, and consultants to ensure efficient execution.</li><li>Conduct feasibility studies, site evaluations, and cost estimations for new developments.</li><li>Coordinate with architects, engineers, and regulatory authorities for approvals and compliance.</li><li>Ensure operational excellence in property maintenance, tenant relations, and facility management.</li><li>Develop and implement policies for asset management, leasing, and property performance monitoring.</li><li>Lead procurement, vendor management, and service contract negotiations.</li><li>Prepare progress reports and present project updates to senior management.</li></ul>Qualifications &amp; Requirements:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Civil Engineering, Architecture, Real Estate Management, or related field.</li><li>Minimum 5&ndash;7 years of experience in property development and operations management.</li><li>Proven track record in managing large-scale property or real estate projects.</li><li>Strong leadership, budgeting, and contract management skills.</li><li>Excellent communication and negotiation abilities.</li><li>Proficiency in MS Office and project management tools.</li></ul>Salary: Market CompetitiveLocation: DubaiJob Type: Full-time

Property Development & Operations Manager

SmartStay

. As the team continues to grow, we are looking for an Operations Manager to oversee daily operations and ensure our high standards are consistently met.The Role: Operations ManagerThe Operations Manager ensures seamless day-to-day performance across all SmartStay departments Guest Relations, Housekeeping, Engineering, Warehouse, and Logistics maintaining the highest standards of service and compliance in line with SmartStay s brand promise and UAE holiday home regulations. This role drives operational efficiency, guest satisfaction, and team accountability through structured systems, proactive leadership, and process excellence.Key Responsibilities:Lead and oversee daily operations across all SmartStay operational departments to ensure consistent service delivery, property readiness, and adherence to brand standards.Directly manage the Guest Relations Department and supervise department heads for Housekeeping, Engineering, and Storekeeping.Foster accountability, cross-departmental communication, and a strong One Team culture.Collaborate with all departments to resolve operational issues efficiently, ensuring minimal guest disruption.Manage guest escalations and complaints with empathy, professionalism, and a service recovery mindset.Control glitch management to ensure all issues are resolved promptly and in line with company standards.Ensure every SmartStay property meets 5-star holiday home standards prior to guest check-in.Conduct regular and random property inspections to verify compliance with SmartStay readiness and quality benchmarks.Maintain, review, and update Standard Operating Procedures (SOPs) to ensure consistency, quality, and compliance across all operational areas.Ensure compliance with UAE regulations, including DTCM and Sakani guest registration processes.Coordinate updates to operational checklists, inspection templates, and Trainual materials.Drive operational initiatives such as process improvements, vendor assessments, and adoption of technology platforms (Breezeway, Monday.com, etc.).Monitor KPIs, guest reviews, and operational reports to identify trends, address inefficiencies, and recommend improvements.Identify operational bottlenecks and propose structured, data-driven solutions.Review and approve operational quotations and vendor payments in coordination with the Finance Manager.Track monthly operational budgets, monitor expenses, and ensure adherence to cost-control measures. Contribute to strategic planning, resource forecasting, and continuous improvement initiatives to strengthen overall operational performance. Skills &amp; QualificationsMinimum of 3 years of managerial experience in Guest Relations, Front Office, or Operations within a luxury holiday home or 5-star hotel in UAEStrong leadership skills with proven ability to train, mentor, and manage teams effectively.Excellent communication and interpersonal skills, with a guest-first mindset and ability to manage escalations calmly.Solid operational background with knowledge of housekeeping, maintenance, and property readiness processes.Proficiency in property and task management platforms such as HostAway, Breezeway, and Monday.com is a plusFamiliarity with Sakani and DTCM guest registration portals is a plusA valid UAE driving license is required.Ability to multitask, prioritize, and deliver under pressure while maintaining attention to detail.Hands-on, proactive approach with strong problem-solving and decision-making capabilities.What We OfferSalary range AED 13,000 to 17,000 depending on experience.Health insurance, annual flight allowance, and discretionary performance bonus.Five-day work week with flexibility during critical periods.A dynamic workplace culture that values innovation, efficiency, and collaboration.How To Apply:If you re passionate about delivering exceptional operational excellence and driving seamless hospitality experiences, we want to hear from you. We look forward to discussing how you can contribute to our team and help us achieve new heights!

Operations Manager (Hospitality)

Sheraton Grand Hotel, Dubai

<div>
 
 
 POSITION PURPOSE
 
 
 
 Functions as the strategic business leader of property operations and acts as Hotel Manager in his/her absence. Areas of responsibility include Front Office,Retail/Gift Shops, Recreation/Fitness Center, Housekeeping, Engineering/Maintenance, where applicable. Position works with direct reports (Executive Committee members and department heads) to develop and implement the operations strategy and ensuring implementation of the brand service strategy and brand initiatives. The position ensuring operations meet the brand&rsquo;s target customer needs, ensuring employee satisfaction, focuses on growing revenues and maximizes financial performance. As a member of the Executive Committee, develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand&rsquo;s target customer and property employees and provides a return on investment.
 
 
 
 
 
 
 ESSENTIAL FUNCTIONS
 
 
 
 
 Managing Profitability and Departmental Budgets
 
 
 
 &bull; Keeps operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results.
 
 
 &bull; Ensures that all operational areas have an atmosphere that is conducive to the overall guest experience.
 
 
 &bull; Reviews financial reports and statements to determine how Operations is performing against budget
 
 
 &bull; Ensures capital expenditure funds are being used to address the priorities outlined in the service strategy.
 
 
 &bull; Works with direct reports to determine areas of concern and establishing ways to improve the departments&rsquo; financial performance.
 
 
 &bull; Strives to maintain profit margins without compromising guest or employee satisfaction.
 
 
 &bull; Identifies and analyzes operational challenges and facilitates the development of solutions to prevent reoccurrence.
 
 
 &bull; Coaches and supports operations team to effectively manage occupancy &amp; rate, wages and controllable expenses
 
 
 &bull; Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holds team accountable for results.
 
 
 &bull; Develops an operational strategy that is aligned with the brand&rsquo;s business strategy and leads its execution.
 
 
 &bull; Makes and executes key decisions to keep property moving forward towards achievement of goals.
 
 
 
 
 
 
 Managing Property Operations
 
 
 
 &bull; Strives to improve service performance.
 
 
 &bull; Communicates a clear and consistent message regarding operational goals to produce desired results on a continuous basis.
 
 
 &bull; Ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.
 
 
 &bull; Ensures core elements of the service strategy are in place to produce the desired results.
 
 
 &bull; Tours building on a regular basis speaking with employees and guests to understand business needs and assess operational opportunities.
 
 
 
 
 
 
 Leading Property Operations Teams
 
 
 
 &bull; Establishes a vision for product and service delivery on property.
 
 
 &bull; Champions the brand&rsquo;s service vision for product and service delivery and ensuring alignment amongst the property leadership team.
 
 
 &bull; Ensures employees are treated fairly and equitably.
 
 
 
 
 
 
 Managing and Conducting Human Resources Activities
 
 
 
 &bull; Observes service behaviors of employees and providing feedback to individuals and/or managers.
 
 
 &bull; Hires operations management team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation.
 
 
 &bull; Conducts annual performance appraisals with direct reports according to Standard Operating Procedures.
 
 
 &bull; Utilizes an &ldquo;open door&rdquo; policy and reviewing employee satisfaction results to identify and address employee problems or concerns.
 
 
 &bull; Stays knowledgeable of leadership talent in the property.
 
 
 &bull; Fosters employee commitment to providing excellent service, participating in daily stand-up meetings and models desired service behaviors in all interactions with guests and employees.
 
 
 
 
 
 
 CORE COMPETENCY REQUIREMENTS
 
 
 
 
 
 
 
 Builds Personal Effectiveness
 
 
 <ul>
 <li>
 Acts with Integrity
 </li>
 <li>
 Communicates Effectively
 </li>
 <li>
 Exhibits Self-Confidence
 </li>
 <li>
 Makes Effective Decisions
 </li>
 </ul>
 
 
 Builds Team Effectiveness
 
 
 <ul>
 <li>
 Builds Relationships
 </li>
 <li>
 Facilitates Open Communication
 </li>
 <li>
 Fosters Teamwork
 </li>
 <li>
 Supports Team Diversity
 </li>
 </ul>
 
 
 Develops People
 
 
 <ul>
 <li>
 Attracts, Develops &amp; Retains Talent
 </li>
 <li>
 Inspires Trust
 </li>
 <li>
 Leads By Example
 </li>
 <li>
 Leads Learning in the Organization
 </li>
 </ul>
 
 
 Builds Competitive Advantage
 
 
 <ul>
 <li>
 Creates Strategic Focus
 </li>
 <li>
 Demonstrates Financial Acumen
 </li>
 <li>
 Drives Business Results
 </li>
 <li>
 Fosters Customer Focus
 </li>
 </ul>
 
 
 Creates a High Performance Culture
 
 
 <ul>
 <li>
 Demonstrates Functional Excellence
 </li>
 <li>
 Executes Effectively
 </li>
 <li>
 Motivates &amp; Inspires Others
 </li>
 <li>
 Takes Ownership
 </li>
 </ul>
 
 
 Drives Change &amp; Innovation
 
 
 <ul>
 <li>
 Builds Support for Change
 </li>
 <li>
 Drives Continuous Improvement
 </li>
 <li>
 Identifies &amp; Applies Best Practices
 </li>
 </ul>
 
 
 
 
 
 SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
 
 
 <ul>
 <li>
 Strong effective communicator with PR attitude and skills
 </li>
 <li>
 Ability to build rapport with Executive Committee, General Manager(s) and Area Executives
 </li>
 <li>
 Sales and Marketing background
 </li>
 <li>
 Strong professional personality
 </li>
 <li>
 Constructively manage all stakeholders and break barriers
 </li>
 <li>
 Ability to build and lead effective and successful teams
 </li>
 <li>
 Analytical thinker combined with skills of thinking outside the box
 </li>
 <li>
 Ability to effectively use technology such as Internet and software
 </li>
 <li>
 Withstanding pressure without it having effect on efficiency or quality
 </li>
 <li>
 Open to change and ability to create and drive change
 </li>
 <li>
 Ability to deal with ambiguity and a changing environment
 </li>
 <li>
 Proven record of driving and delivering Financial Results
 </li>
 <li>
 Complete understanding of the importance of the Voice of the Customer
 </li>
 <li>
 Fluent written and spoken business English
 </li>
 <li>
 Business and industry experience at the strategic and tactical level
 </li>
 <li>
 Experience leading major initiatives
 </li>
 <li>
 Experience leading cross-functional teams
 </li>
 <li>
 Experience managing large-scale projects Strong analytical and diagnostic skills
 </li>
 <li>
 Financial management
 </li>
 <li>
 Ability to breakdown cultural barriers
 </li>
 </ul>
 
 
 
 
 
 QUALIFICATION STANDARDS
 
 
 
 We do expect that you do have the experiences/ behaviors below.
 
 <ul>
 <li>
 Proven track record of achieving results and managing teams. If coming from hospitality management, appropriate level would be Commercial Executive Committee Member.
 </li>
 <li>
 Should have worked in 2 or 3 different locations outside of your home culture for multi-cultural awareness;
 </li>
 <li>
 Thrive on achieving guest satisfaction and owning the guest;
 </li>
 <li>
 Show a high level of emotional intelligence to adapt to various cultural settings and situations;
 </li>
 <li>
 Exhibit entrepreneurial leadership, drive for maximizing returns to all stakeholders;
 </li>
 <li>
 Consider every situation as a marketing opportunity to showcase the hotel products and services;
 </li>
 <li>
 Have a hobby which translates into work-life balance;
 </li>
 <li>
 Have the ability to be proactive and reactive to anticipate to sudden changes;
 </li>
 <li>
 Have a passion for new trends and relate this to practical business application;
 </li>
 <li>
 Critically analyze situations and provide balanced outcomes;
 </li>
 <li>
 Communicate effectively and at all levels assertively;
 </li>
 <li>
 Play as a team and put the efforts of the team members before your own;
 </li>
 <li>
 Showcase motivation and self-development through various steps in one&rsquo;s career e.g. education, projects undertaken, part of a mentorship program, etc.;
 </li>
 <li>
 Celebrate success within the team;
 </li>
 <li>
 Thrive on mentoring high potential team members to achieve better results;
 </li>
 <li>
 Build lasting and fruitful relationships with both internal and external customers;
 </li>
 <li>
 Immaculate personal presentation e.g. grooming and conversational ability;
 </li>
 <li>
 Consistently display ambassadorship in relation to Marriott Hotels and SRG Hospitality.
 </li>
 <li>
 Have the ability to negotiate effectively for satisfaction of both parties;
 </li>
 <li>
 Uphold ethical business practices.
 </li>
 </ul>
 
 
 EDUCATION
 
 
 
 Bachelor&rsquo;s Degree or equivalent education/experience required.
 
 
 
 PSYCHICAL CONDITIONS REQUIRED FOR YOUR ROLE
 
 
 
 This job often requires sitting behind a computer for extended periods of time;
 
 
 This job often requires standing or walking for extended periods of time;
 
 
 This job requires operating computers and computerized equipment.
 
 
 
 
 
 
 EMPLOYMENT CONDITIONS
 
 
 
 This job may require you to work on holidays and/ or weekends;
 
 
 This job may require you to work a shift other than a day shift, including first, second, and swing or overnight shift;
 
 
 This job often requires extended hours beyond a typical work week;
 
 
 This job requires you to conform to a conservative, formal grooming, attire and jewelry policy that will be monitored on a regular basis and may be addressed as seen fit by your manager;
 
 
 Sheraton Grand Hotel has a very strong commitment to safety and requires that you follow safety procedures closely;
 
 
 Our hotel has a no-tolerance policy regarding unlawful discrimination and harassment, and requires that you follow our anti-discrimination and anti-harassment policies.
 
</div>

Director of Rooms

Infinix Infinity Real Estate

<div>Dubai, UAE</div><div>Full-time</div><div>Manage and oversee property operations, maintenance, and tenant relations.</div>

Property Manager

Marriott International

Manages all engineering/maintenance operations, including maintaining the building, grounds and physical plant with particular attention towards safety, security and asset protection.Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation. Responsible for maintaining regulatory requirements. Leads the emergency response team for all facility issues.Core Work Activities:Managing Property Operations and Engineering Budgets<ul><li>Supervises Engineering in the absence of the Director of Engineering.</li><li>Assists in managing the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems.</li><li>Maintains and operates equipment at optimum effectiveness, efficiency and safety.</li><li>Establishes and manages an effective rooms maintenance program.</li><li>Ensures compliance with all Engineering departmental policies, standards and procedures.</li><li>Manages department's controllable expenses to achieve or exceed budgeted goals.</li><li>Select and order or purchase new equipment, supplies, and furnishings.</li><li>Inspect and evaluate the physical condition of facilities in order to determine the type of work required.</li><li>Recommend or arrange for additional services such as painting, repair work, renovations, and the replacement of furnishings and equipment.</li><li>Supervises the day to day operations of Engineering.</li></ul>Maintaining Property Standards<ul><li>Maintains accurate logs and records as required.</li><li>Assists in effectively planning, scheduling and evaluating preventative maintenance programs.</li></ul>Providing Exceptional Customer Service<ul><li>Handles guest problems and complaints effectively.</li><li>Empowers employees to provide excellent customer service.</li><li>Displays leadership in guest hospitality by exemplifying excellent customer service and creating a positive atmosphere for guest relations.</li></ul>Managing Profitability<ul><li>Helps establish priorities for total property maintenance needs.</li><li>Ensures on-going communication occurs in all areas of responsibility to create awareness of business objectives, awareness of expectations and recognition of exemplary performance.</li></ul>Managing and Conducting Human Resources Activities<ul><li>Celebrates successes and publicly recognizes the contributions of team members.</li><li>Establishes and maintains open, collaborative relationships with employees.</li><li>Ensures employees are treated fairly and equitably.</li><li>Strives to improve service performance.</li><li>Provides feedback to employees based on observation of service behaviors.</li><li>Supervises employee's ability to execute departmental and property emergency procedures.</li><li>Reviews employee satisfaction results to identify and address employee problems or concerns.</li><li>Solicits employee feedback.</li><li>Helps ensure regulatory compliance to facility regulations and safety standards.</li><li>Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process.</li><li>Ensures property policies are administered fairly and consistently.</li></ul>

Chief Engineer

Artha Realty LLC

To oversee and optimize end-to-end property management operations through digital systems, automation, and data-driven decision-making.. The role focuses on elevating landlord and tenant experience, improving operational efficiency, and integrating PropTech tools to drive portfolio performance and profitability. Key Responsibilities: Operational & Portfolio Management<ul><li>Manage the full property lifecycle — onboarding, leasing, renewals, rent collection, maintenance, and move-outs.</li><li>Maintain proactive communication with landlords and tenants, ensuring exceptional client service.</li><li>Monitor portfolio performance (occupancy, arrears, SLAs) using CRM dashboards and analytics.</li><li>Ensure 100% compliance with RERA, DLD, and UAE tenancy laws.</li></ul>PropTech & Digital Transformation<ul><li>Leverage Artha’s CRM and PropTech platforms to automate workflows, track tasks, and generate real-time insights.</li><li>Collaborate with tech teams to enhance digital forms, tenant portals, and inspection apps.</li><li>Identify and recommend emerging technologies that enhance efficiency and tenant satisfaction.</li><li>Promote digital adoption across the team — driving the use of AI, automation, and analytics.</li></ul>Vendor & Maintenance Coordination<ul><li>Manage vendor performance using digital systems for tracking service quality and response times.</li><li>Oversee preventive and reactive maintenance through automated scheduling.</li><li>Negotiate contracts and monitor budgets using performance data and cost analysis.</li></ul>Cross-Department Collaboration<ul><li>Work closely with the Marketing team to enhance listing visibility and branding.</li><li>Coordinate with the Sales and Leasing team to manage renewals, handovers, and investor opportunities.</li><li>Partner with Finance and Accounts to ensure accurate rent collections, reconciliations, and reporting.</li><li>Liaise with HR and Operations to standardize processes and improve team productivity through digital tools.</li></ul>Financial & Reporting<ul><li>Oversee rent collection, renewals, and expenses through digital accounting and reporting tools.</li><li>Prepare performance dashboards, financial summaries, and landlord reports for management review.</li><li>Support budgeting, forecasting, and cashflow planning through system-based analysis.</li></ul>Client Experience & Growth<ul><li>Build long-term relationships with landlords and investors through transparent reporting and value-added insights.</li><li>Drive retention and referrals through service quality and technology-led convenience.</li><li>Contribute to Artha’s positioning as a tech-forward, service-driven property management firm.</li></ul>

Head of Property Management

BSL Group UAE

Property Manager <ul>
 <li>Location: Dubai, UAE</li>
 <li>Department: Real Estate</li>
 <li>Job Type: Full Time</li>
 </ul>
<div>
<div>
 Job Description: We are seeking an experienced Property Manager to oversee the operations of our residential and commercial properties. The ideal candidate will ensure tenant satisfaction and maintain property value through effective management. Responsibilities: Manage daily operations of assigned properties. Handle tenant inquiries, complaints, and lease agreements. Coordinate property maintenance and repairs. Ensure compliance with local real estate regulations. Qualifications: Minimum 3 years of experience in property management. Strong organizational and leadership skills. Knowledge of property maintenance and local regulations. Excellent customer service and problem-solving abilities.</div></div>

Explore 7990+ Property operations manager in Dubai United Arab Emirates this November. Find roles across top companies and apply now to boost your career.

7990 property operations manager jobs IN Dubai United Arab Emirates

Property Development & Operations Manager

Operations Manager (Hospitality)

Director of Rooms

Property Manager

Chief Engineer

Head of Property Management

Property Manager