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OQ Chemicals

<div><div><div><div><div><div><b>Job Title</b></div><div><b><br>
</b></div></div><div><div>Team Leader &ndash; IT Infrastructure &amp; Cloud</div></div><div><br>
<div><b>
Function</b></div></div><div><br>
<div>
Information &amp; Digital Services</div></div></div><div><br>
<div>
<div><b>Stream</b></div></div><div><br>
<div>
IDS &amp; Facility<br>
</div></div></div><br>
<div><div><div><b>Location</b></div></div><div><br>
<div>
Oman - Duqm</div></div><div><br>
<div><b>
Budget control</b></div></div><div><br>
<div>
*OPEX and/or CAPEX and/or Revenue amount as relevant*</div></div></div><div><br>
<div>
<div><b>Reporting to</b></div></div><div><br>
<div>
Head, IT Operation</div></div><div><br>
<div><b>
Direct reports</b></div></div><div><br>
<div>
TBD<br>
</div></div></div><br>
<div><div><div><b>Job purpose</b></div><br>
<div><b>
</b></div><div>The Team Leader, IT Network &amp; Infrastructure is responsible for leading and governing IT Infrastructure, IT Network, and IT Service Desk functions, ensuring secure, reliable, and high-performing enterprise IT services across on-premises, cloud, and hybrid environments. The role drives availability, scalability, and disaster recovery readiness while ensuring efficient end-user support, seamless connectivity, and continuity of business-critical operations.</div><br>
<div></div>
<div>
The position will act in accordance with the OQ8&rsquo;s Mission, Vision, Values &amp; Strategies, as well as, policies, guidelines and standards, supported by an IT Technology platform, HSE standards, Omani&rsquo;s government &amp; other legal justifications, and best international practices in consonance with national objectives.</div></div></div><div><br>
<div>
<div><b>Infrastructure &amp; Cloud:</b></div>
<div>
Lead the architecture, design, and operations of enterprise infrastructure across on-premises, cloud, and hybrid environments, ensuring scalability, security, high availability, and disaster recovery readiness.</div><br>
<div></div>
<div><b>
Identity &amp; Security:</b></div>
<div>
Oversee identity and access management (AD, Azure AD/Entra ID), ensuring secure, compliant access control and governance across all platforms.</div><br>
<div></div>
<div><b>
Virtualization &amp; Data Center:</b></div>
<div>
Manage compute, virtualization (VMware), storage, and data center technologies, including capacity planning, lifecycle management, and performance optimization.</div><br>
<div></div>
<div><b>
Backup &amp; Disaster Recovery:</b></div>
<div>
Ensure robust backup, recovery, and disaster recovery capabilities aligned with RPO/RTO targets, including regular testing and compliance with regulatory requirements.</div><br>
<div></div>
<div><b>
Networking:</b></div>
<div>
Oversee enterprise network infrastructure, ensuring resilient, secure, and high-performing connectivity across all environments.</div><br>
<div></div>
<div><b>
Operating Systems &amp; Platforms:</b></div>
<div>
Manage Windows and Linux environments, supporting performance, patching, and hybrid platforms including containers where applicable.</div><br>
<div></div>
<div><b>
Service Desk &amp; IT Operations:</b></div>
<div>
Lead IT Service Desk operations, ensuring efficient incident and request management, high service quality, SLA compliance, and a strong end-user experience.</div><br>
<div></div>
<div><b>
Governance &amp; Vendor Management:</b></div>
<div>
Act as the technical escalation point, manage vendors and service providers, define SLAs and operational models, and ensure successful delivery of infrastructure initiatives.</div></div></div><div><br>
<div>
<div><b>Key interactions</b></div>
<div>
Internal: Corporate Services and all OQ8 Functions</div>
<div>
External: Staffing specialized Contractors, Vendors &amp; Suppliers</div></div></div><div><br>
<div>
<div><b>Notable Working Conditions. </b>Office environment, intensive computer screen use, sporadic visits to operation site.</div></div></div><div><br>
<div>
<div><b>Education requirements</b></div></div><div><br>
<p>
Minimum Qualifications for this position is a Bachelor&rsquo;s degree in Engineering - Computer Science, Information Technology, or related field.</p></div></div><div><br>
<div>
<div><b>Language</b></div></div><div><br>
<div>
Excellent knowledge of written, read, and spoken English (required) | Arabic - Native (desirable)<br>
</div></div></div><br>
<div><div><div><b>Background and experience</b></div></div><div><br>
<div><b>
Competencies and skills</b></div></div></div><p></p><div><div><br>
<ul>
<li>Minimum 10+ years in IT infrastructure within large enterprise setup. Experience in Oil &amp; Gas sector is good to have, or relevant Field</li>
<li>5+ years in a senior/lead role covering data centre, cloud/hybrid, identity, networking, virtualization, storage, and HA/DR ready environments.</li>
<li>Proven experience designing and operating highly available, resilient infrastructure aligned to RPO/RTO targets.</li>
<li>Hands on expertise in Microsoft AD/Azure AD, VMware, Azure IaaS, SAN/NAS/Tape, Networking, Windows &amp; Linux, and Enterprise Backup.</li>
<li>Experience leading teams, managing multiple vendors, and supporting 24&times;7 mission critical services.</li>
<li>IT Service Management Experience(ITIL-based): Applying basic ITIL processes (incident, request, change), to managing service performance and SLAs, and ultimately leading and optimizing end-to-end IT service delivery aligned with business objectives.</li></ul><br>
</div>
<div><p>Soft &amp; Leadership:
</p><ul><li>Strong people leadership and team management capability.</li>
<li>Clear, confident communication and stakeholder engagement across technical and business teams.</li>
<li>Strategic and analytical thinker with sound commercial awareness.</li>
<li>Ability to lead multiple initiatives in complex, 24&times;7 operational environments.</li>
<li>Strength in relationship building, cross‑functional collaboration, and vendor interaction.</li>
<li>Effective business and process analysis translating requirements into infrastructure outcomes.</li>
<li>Excellent problem‑solving, organization, and decision‑making skills under pressure.</li>
</ul>
<p>Core Competencies:
</p><ul><li>Strategic leadership</li>
<li> Strong in Building IT infrastructure.</li>
<li>High availability and disaster recovery mindset.</li>
<li>Strong analytical and problem-solving ability.</li>
<li>Ability to operate in complex enterprise and shared services environments.</li>
<li>Excellent communication and stakeholder engagement.</li>
<li>Infrastructure project delivery and execution (planning, coordination, delivery).</li>
<li>Structured systems analysis and infrastructure design.</li>
<li>Data centre and advanced infrastructure technical depth.</li>
<li>Contract and vendor management (review, governance, delivery oversight).</li>
<li>Quality‑driven execution with adherence to IT best practices and accuracy.</li></ul></div></div></div></div></div><p></p>

Team Leader, IT Infrastructure & Cloud - OQ8

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Team Leader, IT Infrastructure & Cloud - OQ8