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software quality assurance engineer Jobs in Lahore

software quality assurance engineer

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qa automation engineer ii

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quality assurance supervisor

Cakes & Bakes

Job Title: QA Supervisor Location: Lahore Job Type: Full-Time Qualification: B.Sc. (Hons.) in Food Technology or Diploma in Food Technology Experience:<ul><li>Minimum 3 years of relevant experience in Food Quality Assurance</li></ul>Skills:<ul><li>Strong QA inspection and reporting skills</li><li>Supervisory and team coordination skills</li><li>Knowledge of lab maintenance and hygiene standards</li><li>Familiarity with food safety practices and quality standards</li><li>Ability to prepare and maintain QA reports and records</li></ul>Responsibilities:<ul><li>Arrange samples of all raw and packing materials in time.</li><li>Inspect raw and packing materials and share findings with the QA Manager.</li><li>Monitor in-process products as per SOPs.</li><li>Check finished products according to Standard Analytical Procedures.</li><li>Monitor temperature of cold stores.</li><li>Check quality, stacking, and handling of products in the dispatch hall and FG vehicles.</li><li>Supervise storage conditions of raw materials/products and promptly report abnormalities.</li><li>Ensure hygiene &amp; sanitation of QA Lab, plants, and FG vehicles.</li><li>Prepare and maintain QA reports and daily records.</li><li>Perform any other duty assigned by QA Officer/Manager.</li></ul>About Us: We are a leading food processing company committed to delivering safe, high-quality products. Our Quality Assurance team plays a key role in ensuring compliance with industry standards and customer satisfaction.Why Join Us?<ul><li>Market-competitive salary and benefits</li><li>Opportunities for career growth in Quality Assurance</li><li>Professional work environment focused on learning and development</li><li>Exposure to modern QA practices and food safety standards</li></ul>Note: Only shortlisted candidates will be contacted for an interview.Job Type: Full-timePay: Rs50,000.00 - Rs70,000.00 per monthWork Location: In person

QA Supervisor

Zarea.pk

Quality Supervisor &ndash; Collection CentersThe Company:We are Pakistan&rsquo;s largest and fastest-growing digital marketplace for physical commodities. Our services span across commodities, logistics, storage, financing, data &amp; analytics, and a seamless digital experience that sets us apart in the industry.Description:We are seeking a proactive and detail-oriented Quality Supervisor to monitor and ensure the quality of commodities at our collection centers. The ideal candidate will be responsible for implementing quality standards, supervising inspection processes, and ensuring that all commodities meet company requirements. This role demands strong knowledge of agricultural products, quality assurance techniques, and leadership to guide collection center teams.Responsibilities:<ul><li>Supervise quality inspection processes at collection centers.</li><li>Ensure commodities meet company-defined quality standards before storage and dispatch.</li><li>Train and guide staff on quality control procedures.</li><li>Maintain accurate inspection records and generate quality reports.</li><li>Coordinate with procurement, logistics, and warehouse teams regarding quality concerns.</li><li>Identify quality issues, recommend corrective actions, and monitor improvements.</li><li>Ensure compliance with company policies and safety standards.</li></ul>Minimum Qualification:<ul><li>Bachelor&rsquo;s degree in Agriculture, Food Technology, or a related field.</li><li>3 to 4 years of relevant experience in quality control, preferably in agriculture/commodities handling.</li><li>Strong knowledge of quality inspection techniques and agricultural standards.</li><li>Proficiency in MS Excel and quality management systems/software.</li><li>Excellent analytical, communication, and leadership skills.</li></ul>Timings: Mon&ndash;Fri 9 AM to 6 PM | Sat 10 AM to 4 PM To Apply: Please share your CV at hr@zarea.pkJob Type: Full-timeWork Location: In person

Quality Supervisor – Collection Centers

MGA INDUSTRIES PVT LTD

Job Purpose:To lead and manage all Quality Control and Assurance activities to ensure that products meet internal and external quality standards. The role ensures compliance with customer, OEM and regulatory requirements while driving continuous improvement initiatives across the organization.Key Responsibilities:Quality Control Responsibilities:<ul><li>Supervise all QC activities including inspection, testing and in-process quality checks.</li><li>Oversee the preparation and execution of quality inspection plans, schedules and control procedures.</li><li>Ensure effective implementation and updating of Quality Control &amp; Assurance documentation (QCA Documents).</li><li>Verify raw materials and finished goods through systematic testing and inspection processes.</li><li>Supervise calibration of measuring instruments across all relevant departments.</li><li>Maintain comprehensive quality records for audits and traceability.</li></ul>Quality Assurance Responsibilities:<ul><li>Develop, implement and monitor company-wide quality assurance systems, procedures, and standards.</li><li>Ensure compliance with customer requirements, OEM specifications and industry standards.</li><li>Coordinate with customers for feedback, complaints and quality improvement actions.</li><li>Conduct internal audits and coordinate with external auditors or inspectors as needed.</li><li>Facilitate root cause analysis and corrective / preventive action (CAPA) processes.</li><li>Drive quality improvement initiatives and lead cross-functional teams for process enhancement.</li></ul>Leadership &amp; Communication:<ul><li>Lead and develop a team of QC Inspectors through regular training and mentoring.</li><li>Coordinate with shop floor in-charges to enforce quality standards in production processes.</li><li>Ensure effective communication and collaboration with customers, vendors and internal departments.</li></ul>Reporting &amp; Analysis:<ul><li>Prepare and present quality performance reports, including defect trends, failure analysis and corrective actions.</li><li>Perform statistical analysis of quality data to monitor trends and identify improvement areas.</li></ul>Required Skills:<ul><li>In-depth knowledge of QC/QA tools and standards (e.g., ISO / TS standards, PPAP, FMEA, SPC).</li><li>Strong understanding of calibration systems and inspection methodologies.</li><li>Excellent communication and interpersonal skills.</li><li>Proven leadership and team management capabilities.</li><li>Proficiency in statistical analysis and quality management software.</li><li>Ability to handle customer quality audits and technical discussions.</li></ul>Education &amp; Qualifications:<ul><li>Bachelor&rsquo;s Degree in Mechanical Engineering (BSc or equivalent &ndash; Required)</li></ul>Experience:<ul><li>8&ndash;10 years of experience in a manufacturing environment, preferably in the auto parts industry.</li><li>Experience with OEM quality systems and working with vendor quality schedules is a plus.</li></ul>Job Type: Full-timeWork Location: In person

Manager Quality Control & Assurance

COTHM

&middot;For Apply: waseemkhan@cothm.edu.pkAbout the Role: COTHM is seeking a motivated professional to join its Quality Assurance &amp; Compliance Department. This role is focused on monitoring, evaluation, and quality compliance in the education and training sector. The selected candidate will play a key role in ensuring consistent academic and operational standards across campuses.Key Responsibilities:<ul><li>Conduct scheduled and surprise visits to campuses</li><li>Fill standardized evaluation tools and checklists</li><li>Collect, verify, and compile operational data from campuses</li><li>Draft detailed evaluation and compliance reports</li><li>Identify gaps and non-compliance issues</li><li>Monitor corrective actions and improvement measures</li><li>Support digital monitoring and data collection tools</li><li>Maintain structured records and QA databases</li><li>Assist in internal and external reporting processes</li><li>Coordinate with campuses for visit planning and logistics</li></ul>Eligibility Criteria:Education:<ul><li>AD/BS in Business Administration, Education, or Social Sciences</li></ul>Experience:<ul><li>2&ndash;3 years of experience in quality assurance, monitoring, or compliance in the education or training sector.</li></ul>Skills &amp; Competencies:<ul><li>Strong reporting and documentation skills</li><li>Proficiency in MS Office (especially Excel &amp; Word)</li><li>Familiarity with data collection or QA tools</li><li>Strong analytical, communication, and interpersonal skills</li><li>Ability to travel frequently for campus visits</li><li>High attention to detail, ethics, and professionalism</li></ul>Language:<ul><li>Proficient in both English and Urdu (spoken &amp; written)</li></ul>Job Type: Full-timeWork Location: In person

Quality Assurance & Compliance Assistant (Education Sector)

Abacus Outsourcing

Job Title: Assistant Manager &ndash; Quality Assurance (Contact Centre Operations)Job Summary:We are seeking a detail-oriented and proactive Assistant Manager &ndash; Quality Assurance to oversee and improve the quality of our contact centre operations. The ideal candidate will be responsible for driving continuous improvement in customer interactions by leading quality monitoring, calibration sessions, training recommendations, and performance analytics. This role ensures that customer service representatives meet internal standards and deliver exceptional customer experiences.Key Responsibilities:<ul><li>Supervise and guide the QA team in evaluating customer interactions (calls, chats, emails) against defined quality parameters.</li><li>Monitor and analyze trends in agent performance, customer satisfaction, and quality scores.</li><li>Conduct regular calibration sessions with internal stakeholders to ensure scoring consistency.</li><li>Provide actionable insights and feedback to team leaders and training teams to bridge performance gaps.</li><li>Develop and implement QA frameworks, audit forms, and SOPs to ensure consistent service delivery.</li><li>Collaborate with operations, training, and compliance teams to ensure adherence to policies and procedures.</li><li>Assist in designing agent coaching plans and performance improvement programs.</li><li>Prepare quality reports and dashboards for senior management review.</li><li>Participate in recruitment, training, and performance reviews of QA analysts.</li><li>Ensure compliance with regulatory and data security standards (e.g., GDPR, HIPAA, etc., if applicable).</li></ul>Key Skills &amp; Qualifications:<ul><li>Bachelor&rsquo;s degree in any discipline (preferred: Business, Communications, or related field).</li><li>4+ years of experience in quality assurance within a contact centre environment.</li><li>At least 1-2 years in a supervisory or assistant manager role.</li><li>Strong knowledge of QA methodologies and contact centre metrics (AHT, CSAT, FCR, QA scores, etc.).</li><li>Excellent analytical, communication, and coaching skills.</li><li>Proficiency in QA tools and CRM platforms (e.g., NICE, Verint, Salesforce, Zendesk).</li><li>Familiarity with Six Sigma, COPC, or similar quality frameworks is a plus.</li><li>Ability to work in a fast-paced and dynamic environment.</li></ul>Location: Shaheen Complex, 1st floor, Egerton Road, Garhi Shahu, Lahore.Salary: Up to 200KWorking Days: Monday to FridayBenefits:<ul><li>Weekly 2 Days Off</li><li>EOBI</li><li>Medical Life Insurance (IPD + OPD)</li><li>Annual, Casual and Sick Leaves (38)</li><li>Annual Increment (Performance based)</li></ul>Job Type: Full-timePay: Up to Rs200,000.00 per monthEducation:<ul><li>Bachelor's (Preferred)</li></ul>Work Location: In person

Assistant Manager Quality Assurance - Contact Center)

Seven Zones Travel

Job Description:We are a leading UK-based travel agency seeking an experienced Supervisor \ Team Lead \ Manager to manage and oversee all aspects of our Sales &amp; operations. The ideal candidate must have proven experience working with flight bookings, Umrah, Hajj, B2B, GDS systems (such as Amadeus, Sabre, or Galileo), and leading a team in a busy travel agency environment.Key Responsibilities:<ul><li>Supervise and support the sale and operation team to ensure smooth day-to-day operations</li><li>Handle complex itineraries, group bookings, and last-minute travel requests</li><li>Coordinate with airlines and consolidators for fare contracts and special deals</li><li>Monitor performance and quality assurance of booking processes</li><li>Resolve escalated issues related to flight changes, cancellations, or reissuances</li><li>Ensure compliance with IATA and agency standards</li><li>Train new staff and conduct refresher training for the existing team</li><li>Prepare flight sales reports and productivity analysis for management</li></ul>Requirements:<ul><li>Minimum 3 years&rsquo; experience in a similar flights or ticketing supervisory role</li><li>Hands-on expertise with GDS systems (Amadeus, Sabre, Galileo, etc.)</li><li>Strong knowledge of international and domestic airline booking rules</li><li>Excellent leadership and communication skills</li><li>Ability to work under pressure and meet tight deadlines</li></ul>Preferred Qualifications:<ul><li>IATA or relevant travel qualification</li><li>Experience in Umrah/Hajj flight arrangements</li><li>B2B and B2C Expert</li></ul>Job Type: Full-timePay: Rs60,000.00 - Rs100,000.00 per monthWork Location: In person

Travel Industry Supervisor \ Tead lead \ Manager (US Based)

Brandix Soft

Brandix Soft (Pvt.) Ltd. is a leading digital marketing agency with years of experience delivering high-quality SEO, Digital Marketing, Development, GMB Optimization, Google Ads Management, and other IT services to clients in the UK, US, and Canada.Job DescriptionWe are seeking an experienced and detail-oriented Quality Assurance Analyst to join our dynamic team. In this role, you will be crucial in maintaining and enhancing the quality of our client interactions and internal processes. The ideal candidate will possess excellent call center experience, exceptional analytical and communication skills, and a passion for driving continuous improvement.Key Responsibilities:<ul><li>Conduct end-to-end quality assurance for all inbound/outbound communications, including calls, emails, and chats.</li><li>Perform evaluations and prepare detailed reports on agent performance, final deliverables, and business processes.</li><li>Develop, create, and implement effective quality assurance processes and procedures.</li><li>Assist in preparing and leading weekly call review and calibration sessions with the operations team.</li><li>Analyze and report on key performance indicators (KPIs), including agent dialing times, conversion rates, and customer satisfaction metrics.</li><li>Develop and implement strategies to improve team KPIs and overall service quality.</li><li>Provide targeted training, coaching, and feedback to agents to help them improve their skills and performance.</li><li>Track employee performance trends to ensure they meet sales, service, and performance goals.</li><li>Monitor customer service interactions to ensure adherence to company quality standards.</li><li>Prepare and present internal and external quality reports for management review.</li></ul>Required Skills &amp; Qualifications:<ul><li>Experience: 1-2 years of experience in a call center environment, with a focus on quality assurance.</li><li>Communication: Excellent verbal, written, and interpersonal communication skills.</li><li>Analytical Skills: Exceptional listening and analytical skills with a keen eye for detail.</li><li>Customer Focus: A strong dedication to exceptional customer service and quality assurance.</li><li>Technical Proficiency: Proficient in Microsoft Office (Intermediate Word, Basic Excel).</li><li>Soft Skills:</li><li>Self-motivated, proactive, and able to work independently.</li><li>Strong time management and prioritization skills.</li><li>Ability to multitask and thrive in a fast-paced, team-oriented environment.</li><li>Adapts well to change and can adjust priorities effectively.</li><li>Creative problem-solving ability and writing proficiency.</li><li>Ability to interact effectively with people at all levels, both inside and outside the company.</li></ul>Shift Timings: (1pm-10pm) Mon-Fri Job Type: Full-Time (Onsite) Address: Ofc No: 402 &amp; 403, 4th Floor Al-Hafeez Shopping Mall, Gulberg III, Lahore.Job Type: Full-timePay: Rs40,000.00 - Rs60,000.00 per monthExperience:<ul><li>inbound &amp; outbound calling: 1 year (Required)</li></ul>Language:<ul><li>English Fluently? (Required)</li></ul>Location:<ul><li>Lahore (Required)</li></ul>Work Location: In person

Quality Assurance Analyst (QA-Female)

Explore 906+ Quality assurance supervisor in Lahore this September. Find roles across top companies and apply now to boost your career.