assistant front office manager

assistant room service manager / supervisor Jobs in Ahmadi

concierge manager

front desk supervisor

front office manager

receptionist

Hilton

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 A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required.
 
 
 
 What will I be doing?
 
 
 
 As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
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 Achieve positive outcomes from Guest queries in a timely and efficient manner
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 Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required
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 Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments
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 Demonstrate a high level of customer service at all times
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 Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
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 Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties
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 Maximize room occupancy and use up-selling techniques to promote hotel services and facilities
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 Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
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 Comply with hotel security, fire regulations and all health and safety legislation
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 Act in accordance with policies and procedures when working with front of house equipment and property management systems
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 Follow company brand standards
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 Assist other departments, as necessary
 
 
 
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 </ul>
 
 What are we looking for?
 
 
 
 Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 Previous experience in a customer-focused industry
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 Completed high school certificate or equivalent
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 Positive attitude and good communication skills
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 Commitment to delivering a high level of customer service
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 Excellent grooming standards
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 Ability to work on your own and as part of a team
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 Competent level of IT proficiency
 
 
 
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 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
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 Previous experience in cash handling
 
 
 
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 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
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Receptionist

<div>
 A Concierge Manager/Head Concierge supervises the Concierge Team and sets the department goals to help Team Members to create an exceptional Guest and customer experience.
 
 
 
 What will I be doing?
 
 
 
 As a Concierge Manager/Head Concierge, you will supervise the Concierge Team and set the department goals to help Team Members to create an exceptional Guest and customer experience. A Concierge Manager/Head Concierge is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
 
 
 <ul>
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 Supervise daily Concierge operations
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 Set Departmental objectives, work schedules, budgets, policies and procedures
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 Monitor the appearance, standards and performance of the Concierge Team Members with an emphasis on training and teamwork
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 Ensure Team Members have current knowledge of hotel products, services, pricing and policies as well as a good knowledge of the local area
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 Maximise Sales revenues through up-selling and marketing programmes
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 Monitor Guest satisfaction reports and implement actions to improve results
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 Maintain good communication and working relationships with all hotel areas
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 Project a professional manner with an emphasis on hospitality and Guest service
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 Act in accordance with policies and procedures when working with front of house equipment and property management systems
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 Attend Front of House/Hotel meetings, as required
 
 
 
 </li>
 </ul>
 
 What are we looking for?
 
 
 
 Concierge Manager/Head Concierges serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
 
 
 <ul>
 <li>
 A degree or diploma in Hotel Management or equivalent
 </li>
 <li>
 Front Office supervisory experience in the hotel, leisure or retail sector
 </li>
 <li>
 Possess strong commercial awareness and Sales capabilities
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 Excellent leadership skills, inter-personal and communication skills
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 A passion for delivering exceptional levels of guest service
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 <li>
 Excellent grooming standards
 
 
 
 </li>
 </ul>
 It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
 
 
 <ul>
 <li>
 Previous experience working as a Concierge Supervisor or Head Concierge in a hotel environment
 
 
 
 </li>
 </ul>
 
 What will it be like to work for Hilton?
 
 
 
 Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
 
 
 
 Work Locations
 
 
 
 Hilton Kuwait Resort
 
 
 
 Schedule
 
 
 
 Full-time
 
 
 
 Brand
 
 
 
 Hilton Hotels &amp; Resorts
 
 
 
 Job
 
 
 
 Guest Services, Operations, and Front Office
</div>

Concierge Manager

Explore 2+ Receptionist in Ahmadi this May. Find roles across top companies and apply now to boost your career.

2 receptionist jobs In Ahmadi

Receptionist

Concierge Manager