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sales regional manager – mea (middle east & africa) Jobs in Pune

sales regional manager – mea (middle east & africa)

regional account manager

Fortinet

<div>
 
 Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere. We are currently seeking a dynamic &ldquo;Regional Account Manager &ndash;Emerging&rdquo; to contribute to the success of our rapidly growing business.
 
 
 
 
 In this key role, you will manage and drive direct sales engagements of Fortinet Product Portfolio into a set of Emerging Accounts. Your focus will be to create and implement strategic account plans focused on attaining enterprise-wide deployments of Fortinet products and services. Develop executive relationships with key buyers and influencers and leverage these during the sales process. Coordinate with appropriate internal groups to generate and deliver winning Customer Mindshare , Negotiate terms of business with clients to achieve win/win results that provide the basis for strong ongoing relationships.
 
 
 
 
 
 
 As a &ldquo;Regional Account Manager &ndash;&rdquo;, you will:
 
 
 
 <ul>
 <li>
 Generating business opportunities and managing the sales process through to closure of the sale.
 </li>
 <li>
 Achievement of agreed quarterly sales goals.
 </li>
 <li>
 Generate a sales pipeline, qualifying opportunities, and accurately forecast pipeline.
 </li>
 </ul>
 
 
 
 
 
 
 We Are Looking For:
 
 
 
 
 An insightful and influential collaborator to join our team. We encourage you to apply for this position if you have the following qualities:
 
 <ul>
 <li>
 Proven ability to sell solutions to Fortune and Competitive Account
 </li>
 <li>
 A proven track record of quota achievement and demonstrated career stability
 </li>
 <li>
 Experience in closing large deals.
 </li>
 <li>
 Excellent presentation skills to executives &amp; individual contributors
 </li>
 <li>
 Excellent written and verbal communication skills
 </li>
 <li>
 A self-motivated, independent thinker that can move deals through the selling cycle
 </li>
 <li>
 Minimum 15 years sales experience selling to Fortune 1000 Major Accounts.
 </li>
 <li>
 Minimum 10 years selling Service provider network security products and services.
 </li>
 <li>
 Candidate must thrive in a fast-paced, ever-changing environment.
 </li>
 <li>
 Competitive, Self-starter, Hunter-type mentality.
 </li>
 <li>
 BS or equivalent experience, graduate degree preferred.
 </li>
 </ul>
 
 
 
 
 Why Join Us:
 
 
 
 
 
 We encourage candidates from all backgrounds and identities to apply. We offer a supportive work environment and a competitive Total Rewards package to support you with your overall health and financial well-being.
 
 
 Embark on a challenging, enjoyable, and rewarding career journey with Fortinet. Join us in bringing solutions that make a meaningful and lasting impact to our 660,000+ customers around the globe.
 
 
 
</div>

Regional Account Manager

HYrEzy Tech Solutions

<div>
 
 About us
 
 : It is
 
 India&rsquo;s leading enterprise payment gateway and omnichannel payment solutions provider
 
 , now expanding across
 
 Southeast Asia
 
 . Our flagship platform enables secure and real-time digital transactions across channels &mdash; online, in-store, and doorstep &mdash; supporting
 
 cards, UPI, net banking, Aadhaar, wallets, NEFT, RTGS, and eNACH
 
 .
 
 
 We focus on digitizing sectors that still rely on cash and cheques, ensuring smooth and frictionless payments across the first and last mile.
 
 
 
 Job: Sales Regional Manager &ndash; MEA
 
 
 
 <ul>
 <li>
 Location: Pune, Maharashtra, India
 </li>
 <li>
 Notice Period: 30 days
 </li>
 <li>
 Job Type: Non-Tech
 </li>
 <li>
 Expected CTC: ₹ 60 - 70 LPA
 </li>
 <li>
 Experience: 15 - 20 years
 </li>
 <li>
 Qualifications: Graduation full time mandatory
 
 
 </li>
 </ul>
 
 Role Overview
 
 
 
 We are looking for a
 
 Sales Regional Manager &ndash; MEA (Middle East &amp; Africa)
 
 to drive our growth and expansion in the region. The ideal candidate will have deep experience in fintech, payments, or banking, along with a proven ability to build strong partnerships and manage large-scale market expansion.
 
 
 
 Key Responsibilities
 
 
 
 <ul>
 <li>
 Develop and execute the sales and market expansion strategy for the MEA region.
 </li>
 <li>
 Identify and build strategic partnerships with banks, PSPs, fintechs, and merchants.
 </li>
 <li>
 Drive revenue growth through new client acquisition and account expansion.
 </li>
 <li>
 Lead and manage regional sales teams to deliver business targets.
 </li>
 <li>
 Understand and ensure compliance with cross-border payment regulations.
 </li>
 <li>
 Represent us at industry events, conferences, and trade shows.
 </li>
 <li>
 Collaborate with product, operations, and marketing teams to tailor solutions for the region.
 
 
 </li>
 </ul>
 
 Must-Have Skills
 
 
 
 <ul>
 <li>
 10+ years of experience in fintech, payments, or banking.
 </li>
 <li>
 Strong exposure to the Middle East and Asia markets.
 </li>
 <li>
 Proven success in sales, business development, or regional management.
 </li>
 <li>
 Solid understanding of payment flows, risk management, and cross-border regulations.
 </li>
 <li>
 Experience with payment APIs and PSP integrations.
 </li>
 <li>
 Excellent communication, negotiation, and relationship management skills.
 
 
 </li>
 </ul>
 
 Good-to-Have Skills
 
 
 
 <ul>
 <li>
 Established network of banks, PSPs, regulators, and merchants in MEA.
 </li>
 <li>
 Experience launching operations in new countries or markets.
 </li>
 <li>
 Multilingual abilities (Arabic, French, etc.).
 </li>
 <li>
 Familiarity with regional compliance and regulatory frameworks.
 
 
 </li>
 </ul>
 
 Key Performance Indicators (KPIs)
 
 
 
 <ul>
 <li>
 Successful market expansion across MEA.
 </li>
 <li>
 Growth in partnerships and alliances.
 </li>
 <li>
 Measurable revenue growth from the region.
 </li>
 <li>
 Strong team performance and leadership outcomes.
 
 
 </li>
 </ul>
 Skills: lead and manage regional sales teams,international sales-fintech, payments, or banking,sales and market expansion strategy for the mea region,sales, business development, or regional management- middle east and asia
</div>

Sales Regional Manager – MEA (Middle East & Africa)

Kings Foodtech

<div>
 
 The Deputy General Manager (DGM) &ndash; Ice Cream Division will be responsible for leading the end-to-end business operations of the ice cream division, ensuring profitability, operational efficiency, product quality, and market growth. This role demands strong leadership, strategic planning, and a deep understanding of the FMCG/dairy/ice-cream industry.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1. Sales Growth &amp; Revenue Achievement
 
 
 <ul>
 <li>
 Drive achievement of monthly, quarterly, and annual sales targets across all regions, channels (GT, MT, HoReCa, and institutional), and SKUs.
 </li>
 <li>
 Ensure consistent growth in market share, volume, and profitability in line with business goals.
 </li>
 <li>
 Develop regional sales plans and implement effective trade strategies to maximize product reach and sales conversion.
 </li>
 </ul>
 
 
 
 
 
 2. Channel Development &amp; Expansion
 
 
 <ul>
 <li>
 Identify and onboard new distributors, dealers, and channel partners in untapped territories.
 </li>
 <li>
 Strengthen existing distributor network through periodic reviews, incentives, and performance evaluations.
 </li>
 <li>
 Ensure adequate product availability, visibility, and freshness across all channels.
 </li>
 </ul>
 
 
 
 
 
 3. Trade Marketing &amp; Promotions
 
 
 <ul>
 <li>
 Plan and execute seasonal trade schemes, visibility drives, and promotional campaigns in coordination with the marketing team.
 </li>
 <li>
 Monitor ROI on trade spends and ensure alignment with sales targets.
 </li>
 <li>
 Oversee in-market activation and ensure brand consistency at retail and point-of-sale outlets.
 </li>
 </ul>
 
 
 
 
 
 4. Team Leadership &amp; Development
 
 
 <ul>
 <li>
 Lead, guide, and motivate the sales team (Area Sales Managers, Territory Executives, and Sales Officers) to achieve targets.
 </li>
 <li>
 Set clear KPIs, conduct regular performance reviews, and provide coaching for skill and career development.
 </li>
 <li>
 Drive a performance-oriented culture with focus on accountability and growth mindset.
 </li>
 </ul>
 
 
 
 
 
 5. Market Intelligence &amp; Competitor Tracking
 
 
 <ul>
 <li>
 Continuously monitor competitor activity, pricing, schemes, and new product launches.
 </li>
 <li>
 Generate actionable market insights and recommend tactical and strategic responses.
 </li>
 <li>
 Identify emerging consumer trends and suggest new product ideas or pack formats to R&amp;D and marketing.
 </li>
 </ul>
 
 
 
 
 
 6. Demand Forecasting &amp; Inventory Management
 
 
 <ul>
 <li>
 Collaborate with supply chain and production teams for accurate sales forecasting to maintain optimal inventory levels.
 </li>
 <li>
 Minimize wastage due to expiry or spoilage by aligning production schedules with sales projections.
 </li>
 <li>
 Monitor cold chain logistics to ensure product quality and shelf life are maintained.
 </li>
 </ul>
 
 
 
 
 
 7. Key Account &amp; Institutional Sales
 
 
 <ul>
 <li>
 Develop and grow relationships with key accounts, modern trade chains, QSRs, and institutional buyers.
 </li>
 <li>
 Negotiate and manage annual rate contracts, joint business plans, and merchandising agreements.
 </li>
 <li>
 Ensure on-time delivery and service excellence for key clients.
 </li>
 </ul>
 
 
 
 
 
 8. Financial Discipline &amp; Budget Management
 
 
 <ul>
 <li>
 Prepare and manage regional sales budgets including trade spends, manpower, and logistics.
 </li>
 <li>
 Control discounts, schemes, and claims within approved limits.
 </li>
 <li>
 Track and ensure timely collections to maintain a healthy credit cycle.
 </li>
 </ul>
 
 
 
 
 
 9. Reporting &amp; Analytics
 
 
 <ul>
 <li>
 Present weekly and monthly MIS reports covering sales performance, primary vs. secondary sales, and channel productivity.
 </li>
 <li>
 Use analytics to improve sales forecasting, resource allocation, and market penetration.
 </li>
 </ul>
 
 
 
 
 
 10. Compliance &amp; Process Adherence
 
 
 <ul>
 <li>
 Ensure adherence to company policies, hygiene standards, and FSSAI norms during product storage and distribution.
 </li>
 <li>
 Maintain compliance in pricing, invoicing, and territory management practices.
 </li>
 </ul>
 
 
 
 
 
 
 
 
 Qualifications &amp; Experience
 
 
 <ul>
 <li>
 Bachelor&rsquo;s/Master&rsquo;s degree in Food Technology, Dairy Science, Business Administration, or equivalent.
 </li>
 <li>
 Minimum
 
 10&ndash;15 years
 
 of experience in the FMCG/Dairy/Ice Cream sector, with at least
 
 5 years in a leadership role
 
 .
 </li>
 <li>
 Proven track record of driving operational excellence and business growth.
 </li>
 <li>
 Strong analytical, commercial, and leadership skills.
 </li>
 </ul>
 
 
 
 
 
 Key Competencies
 
 
 <ul>
 <li>
 Strategic Planning &amp; Execution
 </li>
 <li>
 Business Acumen &amp; P&amp;L Management
 </li>
 <li>
 Cross-functional Team Leadership
 </li>
 <li>
 Quality &amp; Compliance Management
 </li>
 <li>
 Innovation &amp; Product Development
 </li>
 <li>
 Stakeholder and Vendor Management
 </li>
 </ul>
 
 
</div>

Deputy General Manager of Sales

Pine Labs

<div>
 
 
 Role Purpose
 
 
 
 We are seeking a dynamic and results-driven professional to lead and grow our automobile financing segment, focusing on Credit Card EMI and Digital Lending Pay Later options. The ideal candidate will possess strong relationship-building skills, a deep understanding of the automobile industry, and the ability to drive strategic partnerships and sales through a structured and analytical approach.
 
 
 
 Job Role &amp; Responsibilities:
 
 
 
 
 Business Development &amp; Sales Enablement:
 
 
 <ul>
 <li>
 Drive business growth in the automobile sector by promoting Credit Card EMI and PayLater products.
 </li>
 <li>
 Strategize and execute plans to increase adoption among 2W/4W dealers and retailers.
 </li>
 <li>
 Lead on-ground activation and onboarding of retail merchants through a field sales team.
 </li>
 </ul>
 
 
 Stakeholder Engagement:
 
 
 <ul>
 <li>
 Build and nurture strong relationships with Automobile dealers and merchants.
 </li>
 <li>
 Regularly engage with OEMs HO &amp; Regional sales teams of 2W/4W through in-person meetings.
 </li>
 <li>
 Liaise with OEM central and regional stakeholders to align on business goals andpartnership opportunities.
 </li>
 <li>
 Extensive travel across India is required to meet and engage with OEM regional teams.
 </li>
 </ul>
 
 
 Team Leadership &amp; Performance Monitoring:
 
 
 <ul>
 <li>
 Manage and guide a team of Relationship manager &amp; off-roll Executives to achieve salestargets.
 </li>
 <li>
 Monitor performance metrics through MIS reports and proactively work on improvementareas.
 </li>
 <li>
 Provide coaching, direction, and motivation to the team to enhance productivity andmarket penetration.
 </li>
 </ul>
 
 
 Cross-functional Coordination:
 
 
 <ul>
 <li>
 Collaborate with internal teams including operations, product, and risk to ensure smoothexecution of processes.
 </li>
 <li>
 Coordinate with external stakeholders to ensure timely resolutions and seamlessonboarding.
 </li>
 </ul>
 
 
 Market Intelligence &amp; Product Development:
 
 
 <ul>
 <li>
 Analyze market trends and competitor activities to provide actionable insights.
 </li>
 <li>
 Recommend enhancements to products and customer experiences based on market
 </li>
 <li>
 feedback and observations.
 </li>
 </ul>
 
 
 Operational &amp; Communication Excellence:
 
 
 <ul>
 <li>
 Proficient in creating and delivering business presentations and formal communications.
 </li>
 <li>
 Ensure timely and accurate reporting and documentation using MS Office tools.
 </li>
 </ul>
 
 
 
 
 
 What matters in this role
 
 
 <ul>
 <li>
 Minimum of 7+ year&rsquo;s experience in business development, preferably in automobile finance or digital lending.
 </li>
 <li>
 Sound understanding of the automobile industry, including OEM and dealership networks (2W,4W, Tyre, Bicycle segments).
 </li>
 <li>
 Familiarity with e-commerce platform operations and digital payment ecosystems.
 </li>
 <li>
 Strong interpersonal skills, with a knack for negotiation and objection handling.
 </li>
 <li>
 Bilingual communication abilities and articulate in both verbal and written correspondence.
 </li>
 <li>
 Experience in Team Handling- Direct &amp; Indirect Reporte.
 </li>
 <li>
 Proficiency in MS Office tools (Excel, PowerPoint, Word) for reporting and presentations.
 </li>
 <li>
 Willing to Travel across inter -state.
 </li>
 <li>
 Educational Qualification: Bachelor&rsquo;s degree in business administration, Operations Management, Computer Science, or related field; MBA preferred.
 </li>
 </ul>
 
 
 
 
 
 What we value in our people:
 
 
 <ul>
 <li>
 You take the Shot: You decide fast and deliver right.
 </li>
 <li>
 You are the CEO of what you do: You show ownership and make things happen.
 </li>
 <li>
 You own tomorrow: You build solutions for the merchants and do the right thing.
 </li>
 <li>
 You sign your work like an artist: You seek to learn and take pride in the work youdo.
 </li>
 <li>
 You are the Sherpa: You take people along and act in the interest of Pine Labs
 </li>
 <li>
 You care with tough love: You empower others and help people grow.
 </li>
 </ul>
</div>

Manager - Wheels

IDFC FIRST Bank

<div>
 
 Job Requirements
 
 
 
 
 Job Requirements
 
 
 
 
 Role/ Job Title:
 
 Credit Manager-Loan Against Property.
 
 
 
 Function/ Department:
 
 Retail Underwriting.
 
 
 
 Job Purpose
 
 
 
 To assess, evaluate review and approve credit proposals as which is referred to retail credit involving LAP products. To Maintain the service level deliverables agreed with counter parts.
 
 
 Effective portfolio management including regular monitoring, early warning identifications, deferral tracking, renewals and working on appropriate account strategy in conjunction with business team in line with the banks&rsquo; risk appetite. Interpersonal relationship Management with Peers.
 
 
 
 Roles &amp; Responsibilities
 
 
 
 <ul>
 <li>
 Responsible for underwriting secured and unsecured proposals for loan customers as per the laid down policies &amp; procedure to honor the agreed SLAs and manage area business volumes.
 </li>
 <li>
 Supervise a team of credit underwriters and provide guidelines.
 </li>
 <li>
 Conduct personal discussion with customers to establish credit worthiness.
 </li>
 <li>
 Control and contain front-end delinquencies by calling up customer on first presentation.
 </li>
 <li>
 Making sure completion of credit/KYC documents and verification- telephonic, field &amp; collateral visits.
 </li>
 <li>
 Coordinate with sales to achieve targets and ensure SLAs are met.
 </li>
 <li>
 Ensuring credit policy adherence to the accepted standards.
 
 
 </li>
 </ul>
 
 Education Qualification
 
 
 
 Graduation: Any.
 
 
 Post-graduation: Any.
 
 
 
 Experience:
 
 2+ years of experience in credit.
</div>

Credit Manager-Loan Against Property

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 The purpose of this role is to increase revenue, maximize process efficiency &amp; cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account.
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms&nbsp;
 
 </li>
 <li>
 Strategy Planning with Senior Stakeholders&nbsp;
 <ul>
 <li>
 Collaborate with leaders to provide strategic and operational plans associated with the account
 </li>
 <li>
 Plan the strategy for the coming years by identifying new geographies for alternate revenue streams
 </li>
 <li>
 Ensure a deep enough understanding of clients&rsquo; individual experiences to head off potential issues before they become problems&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Contract compliance &amp; adherence&nbsp;
 <ul>
 <li>
 Ensure all SLA parameters are met in the account and maintain a green card at all times
 </li>
 <li>
 Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited
 </li>
 <li>
 Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 Delivery governance in the account&nbsp;
 <ul>
 <li>
 Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project&nbsp;
 </li>
 <li>
 Ensure a green card for all accounts in terms of performance and quality
 </li>
 <li>
 Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags
 </li>
 <li>
 Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders
 </li>
 <li>
 Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage
 </li>
 <li>
 Ensure regular invoicing as per the contract terms and condition
 </li>
 <li>
 Forecast and track key account metrics
 </li>
 </ul>
 </li>
 <li>
 Invoicing
 <ul>
 <li>
 Timely submission of invoices to the client as defined in the SOW
 </li>
 <li>
 Provide information required and resolve any invoicing issues raised by the client
 </li>
 </ul>
 </li>
 <li>
 Collect and analyze statistics (costs, customer service metrics etc.)
 </li>
 <li>
 &nbsp;Assume responsibility of budgeting and tracking expenses
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Ensure outstanding performance against key metrics mentioned in the agreement
 
 </li>
 <li>
 Regular cadence around contract compliance
 <ul>
 <li>
 Evaluate performance with key metrics (accuracy, customer service metrics etc.)
 </li>
 <li>
 Set direction for the team, track progress against targets through regular cadence calls and course correct as require
 </li>
 <li>
 Drive the focus of the team on quality and adherence to contract compliance processes
 </li>
 <li>
 Drive and implement structured cadence around quality, both process and transactional
 </li>
 <li>
 Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed&nbsp;
 </li>
 <li>
 Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc.
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 Resource Allocation &amp; Retention
 <ul>
 <li>
 Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
 </li>
 <li>
 Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery&nbsp;
 </li>
 <li>
 Optimize manpower and minimize leakages by working closely with delivery head
 </li>
 <li>
 Ensure retention by offering relevant trainings and certifications of all allocated resources&nbsp;
 </li>
 <li>
 Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: 8-10 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Mid Level manager (MLM) L3

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 The purpose of this role is to increase revenue, maximize process efficiency &amp; cost-effectiveness, and ensure excellent customer experience, through effective supervision of daily operations and personnel, contract compliance, resource optimization and capability development within an account.
 
 ͏
 
 Do
 
 <ul>
 <li>
 
 Maximize process efficiency and cost effectiveness through strategic planning, contract compliance and governance mechanisms&nbsp;
 
 </li>
 <li>
 Strategy Planning with Senior Stakeholders&nbsp;
 <ul>
 <li>
 Collaborate with leaders to provide strategic and operational plans associated with the account
 </li>
 <li>
 Plan the strategy for the coming years by identifying new geographies for alternate revenue streams
 </li>
 <li>
 Ensure a deep enough understanding of clients&rsquo; individual experiences to head off potential issues before they become problems&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Contract compliance &amp; adherence&nbsp;
 <ul>
 <li>
 Ensure all SLA parameters are met in the account and maintain a green card at all times
 </li>
 <li>
 Review and drive appropriate actions/ systemic changes on internal and external audit findings to ensure no major non-compliances are cited
 </li>
 <li>
 Monitor and review the account on various delivery parameters to ensure quality delivery as per budget and timelines
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 Delivery governance in the account&nbsp;
 <ul>
 <li>
 Understand customer goals and key performance metrics and ensure exceeding those goals throughout the project&nbsp;
 </li>
 <li>
 Ensure a green card for all accounts in terms of performance and quality
 </li>
 <li>
 Monitor and review delivery dashboards/ MIS across accounts to track progress and identify potential red flags
 </li>
 <li>
 Participate and share account performance across operational, quality and fulfillment parameters with internal and external stakeholders
 </li>
 <li>
 Lead and manage project escalations, potential risks or early warning signs on project delivery to eliminate any revenue leakage
 </li>
 <li>
 Ensure regular invoicing as per the contract terms and condition
 </li>
 <li>
 Forecast and track key account metrics
 </li>
 </ul>
 </li>
 <li>
 Invoicing
 <ul>
 <li>
 Timely submission of invoices to the client as defined in the SOW
 </li>
 <li>
 Provide information required and resolve any invoicing issues raised by the client
 </li>
 </ul>
 </li>
 <li>
 Collect and analyze statistics (costs, customer service metrics etc.)
 </li>
 <li>
 &nbsp;Assume responsibility of budgeting and tracking expenses
 </li>
 </ul>
 ͏
 <ul>
 <li>
 
 Ensure outstanding performance against key metrics mentioned in the agreement
 
 </li>
 <li>
 Regular cadence around contract compliance
 <ul>
 <li>
 Evaluate performance with key metrics (accuracy, customer service metrics etc.)
 </li>
 <li>
 Set direction for the team, track progress against targets through regular cadence calls and course correct as require
 </li>
 <li>
 Drive the focus of the team on quality and adherence to contract compliance processes
 </li>
 <li>
 Drive and implement structured cadence around quality, both process and transactional
 </li>
 <li>
 Cadence with delivery lead to ensure margins are met and the account numbers are at par to what is committed&nbsp;
 </li>
 <li>
 Weekly calls with WFM to ensure resource optimization, compliance to the manpower numbers agreed in the contract, future planning in case of ramp ups etc.
 </li>
 </ul>
 </li>
 </ul>
 ͏
 <ul>
 <li>
 Resource Allocation &amp; Retention
 <ul>
 <li>
 Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
 </li>
 <li>
 Review and monitor resource planning and fulfillment in line with account requirements and costs of delivery&nbsp;
 </li>
 <li>
 Optimize manpower and minimize leakages by working closely with delivery head
 </li>
 <li>
 Ensure retention by offering relevant trainings and certifications of all allocated resources&nbsp;
 </li>
 <li>
 Lead one-on-one floor connect and other engagement activities to improve stickiness of the delivery team&nbsp;
 </li>
 </ul>
 </li>
 <li>
 Collaborate and influence internal key stakeholders to manage and resolve issues to ensure fulfillment and flawless delivery of projects
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: 5-8 Years
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Mid Level manager (MLM) L2

Explore 74+ Regional account manager in Pune this November. Find roles across top companies and apply now to boost your career.