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Mandarin Oriental Hotel Group

Mandarin Oriental is looking for an Assistant Regional Director of Operations Finance.<p></p> <p> </p> <p>Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. </p> <p> </p> <p>Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p> <p> </p> <p> <b>About the job</b> </p> <p>The Assistant Regional Director of Operations Finance is responsible for supporting the Regional Director of Operations Finance and function as a business partner to the Asia Pacific and Middle East Area Vice Presidents. The Assistant Regional Director role will be based in the Hong Kong Corporate office and will report to Regional Director of Operations Finance.</p> <p> </p> <p> <b>As the Assistant Regional Director of Operations Finance</b> <b>you will be responsible for the following duties:</b> </p> <p>i) Supporting the local finance teams of hotels in their region.<br>ii) Ensuring hotels adhere to established Internal Control standards.<br>iii) Analysing monthly results and identifying business development and profit improvement opportunities.<br>iv) Reviewing budgets, forecasts and cash flow statements<br>v) Overseeing hotel openings and re-branding projects in the assigned region.<br>vi) Finance lead on Operational excellence<br>vii) Other Projects as assigned.<br>viii) CSAQ review of hotels<br> </p> <p>The position could involve travel for up to 40% of the colleague s time<br> </p> <p> <b>As Assistant Regional Director of Operations Finance</b> <b>we expect you to be responsible for: </b> </p> <p> </p> <p> <b>(1) Ongoing Support of Assigned Hotels</b> </p> <ul>
<li> <p>Work with hotels to analyse monthly financial reports and highlight opportunities for additional business development, improved labour efficiencies, and potential cost control measures.</p> </li>
<li> <p>Assist as necessary and review hotel-prepared ROI calculations and business development proposals.</p> </li>
<li> <p>Provide guidance to hotels on their understanding of MOHG standards of operations and validate compliance with all Policies &amp; Procedures.</p> </li>
<li> <p>Conduct Controller Self Assessment Questionnaire (CSAQ) verifications to ensure embedded systems, processes, and controls comply with MOHG P&amp;P standards.</p> </li>
<li> <p>Participate in hotel internal and external audit functions, including follow-up of audit recommendations and pre-audit reviews.</p> </li>
<li>
<p>Conduct periodic on-site operations reviews that include but are not limited to:</p>
<ul>
<li> <p>Balance Sheet reconciliations</p> </li>
<li> <p>Package Allocations</p> </li>
<li> <p>Accounting Treatments (USALI, GAAP, IFRS as appropriate)</p> </li>
<li> <p>Credit authorization standards</p> </li>
<li> <p>Cash handling standards</p> </li>
<li> <p>Payroll and Fringe Benefit entitlements</p> </li>
<li> <p>Compliance with Expense, Travel and Entertainment P&amp;P s</p> </li>
<li> <p>Compliance with Purchasing Guidelines</p> </li>
</ul>
</li>
<li> <p>Ensure best practices are documented and shared between hotels as appropriate.</p> </li>
<li> <p>Assist in developing and monitoring Learning and Development opportunities for local finance teams.</p> </li>
<li> <p>Introduce newly joined DOFs to MOHG P&amp;P, budgeting requirements, Balance Sheet reconciliation process, Risk Management protocols.</p> </li>
<li> <p>Liaise with Systems Finance to ensure appropriate configurations, system access rights, and other related matters are documented, standardized, and maintained.</p> </li>
<li> <p>Monitor performance termination clauses and incentive fee calculations and highlight any risks/concerns.</p> </li>
</ul> <p> </p> <p> <b>(2) Openings, Acquisitions, Divestments, De-branding, and FC Transition</b> </p> <ul>
<li> <p>Ensure MOHG complies with its obligations to provide pre-opening and operating budgets, manager s insurance obligations, and other key obligations under the management agreements.</p> </li>
<li> <p>Prepare critical path for each project and monitor progress to ensure pre-opening activities are on target to meet scheduled opening dates.</p> </li>
<li> <p>Provide planning and support to newly built or acquired hotels, including budget preparation and on-site assistance with the implementation of systems and procedures.</p> </li>
<li> <p>Develop standard operating procedures and templates for opening hotels, which shall include job descriptions, license requirements, etc., that can be modified to suit local conditions.</p> </li>
<li> <p>Introduce newly joined DOFs to MOHG P&amp;P, budgeting requirements, insurance procedures, Risk Management protocols.</p> </li>
<li> <p>Assist with any acquisition, divestment, or de-branding activities as required.</p> </li>
<li> <p>Ensure smooth transition or hand-over from exiting DOFs as required.</p> </li>
</ul> <p> </p> <p> <b>(3) Participation in Regional and Global Projects</b> </p> <ul>
<li> <p>COA Standardization</p> </li>
<li> <p>Updating and maintaining Expense Dictionary</p> </li>
<li> <p>Development of new KPIs</p> </li>
<li> <p>Updating and maintaining Policy and Procedure Library</p> </li>
<li> <p>Develop and maintain Opening Toolkit / Operations Finance Reference Manual</p> </li>
<li> <p>Design training plans to raise internal colleagues one level (e.g., ADOF to DOF, Staff Accountant to ADOF)</p> </li>
<li> <p>Develop brief internal financial training presentations DOFs can use to educate EXCO and/or mid-level managers</p></li></ul>

Assistant Regional Director Operations Finance

<div><p>Mandarin Oriental is looking for an Assistant Regional Director of Operations Finance.</p><p></p><p>
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.</p><p></p><p>
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world&rsquo;s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.</p><p></p><p><b>
About the job</b></p><p>
The Assistant Regional Director of Operations Finance is responsible for supporting the Regional Director of Operations Finance and function as a business partner to the Asia Pacific and Middle East Area Vice Presidents. The Assistant Regional Director role will be based in the Hong Kong Corporate office and will report to Regional Director of Operations Finance.</p><p></p><p><b>
As the Assistant Regional Director of Operations Finance</b> <b>you will be responsible for the following duties:</b></p><p>
i) Supporting the local finance teams of hotels in their region.<br>
ii) Ensuring hotels adhere to established Internal Control standards.<br>
iii) Analysing monthly results and identifying business development and profit improvement opportunities.<br>
iv) Reviewing budgets, forecasts and cash flow statements<br>
v) Overseeing hotel openings and re-branding projects in the assigned region.<br>
vi) Finance lead on Operational excellence<br>
vii) Other Projects as assigned.<br>
viii) CSAQ review of hotels</p><p><br>
The position could involve travel for up to 40% of the colleague&rsquo;s time</p><p><b><br>
As Assistant Regional Director of Operations Finance</b> <b>we expect you to be responsible for:</b></p><p></p><p><b>
(1) Ongoing Support of Assigned Hotels</b></p><ul>
<li><p>
Work with hotels to analyse monthly financial reports and highlight opportunities for additional business development, improved labour efficiencies, and potential cost control measures.</p></li>
<li><p>
Assist as necessary and review hotel-prepared ROI calculations and business development proposals.</p></li>
<li><p>
Provide guidance to hotels on their understanding of MOHG standards of operations and validate compliance with all Policies &amp; Procedures.</p></li>
<li><p>
Conduct Controller Self Assessment Questionnaire (CSAQ) verifications to ensure embedded systems, processes, and controls comply with MOHG P&amp;P standards.</p></li>
<li><p>
Participate in hotel internal and external audit functions, including follow-up of audit recommendations and pre-audit reviews.</p></li>
<li>
<p>Conduct periodic on-site operations reviews that include but are not limited to:</p>
<ul>
<li><p>Balance Sheet reconciliations</p></li>
<li><p>
Package Allocations</p></li>
<li><p>
Accounting Treatments (USALI, GAAP, IFRS as appropriate)</p></li>
<li><p>
Credit authorization standards</p></li>
<li><p>
Cash handling standards</p></li>
<li><p>
Payroll and Fringe Benefit entitlements</p></li>
<li><p>
Compliance with Expense, Travel and Entertainment P&amp;P&rsquo;s</p></li>
<li><p>
Compliance with Purchasing Guidelines</p></li>
</ul>
</li><li><p>Ensure best practices are documented and shared between hotels as appropriate.</p></li>
<li><p>
Assist in developing and monitoring Learning and Development opportunities for local finance teams.</p></li>
<li><p>
Introduce newly joined DOFs to MOHG P&amp;P, budgeting requirements, Balance Sheet reconciliation process, Risk Management protocols.</p></li>
<li><p>
Liaise with Systems Finance to ensure appropriate configurations, system access rights, and other related matters are documented, standardized, and maintained.</p></li>
<li><p>
Monitor performance termination clauses and incentive fee calculations and highlight any risks/concerns.</p></li>
</ul><p></p><p><b>
(2) Openings, Acquisitions, Divestments, De-branding, and FC Transition</b></p><ul>
<li><p>
Ensure MOHG complies with its obligations to provide pre-opening and operating budgets, manager&rsquo;s insurance obligations, and other key obligations under the management agreements.</p></li>
<li><p>
Prepare critical path for each project and monitor progress to ensure pre-opening activities are on target to meet scheduled opening dates.</p></li>
<li><p>
Provide planning and support to newly built or acquired hotels, including budget preparation and on-site assistance with the implementation of systems and procedures.</p></li>
<li><p>
Develop standard operating procedures and templates for opening hotels, which shall include job descriptions, license requirements, etc., that can be modified to suit local conditions.</p></li>
<li><p>
Introduce newly joined DOFs to MOHG P&amp;P, budgeting requirements, insurance procedures, Risk Management protocols.</p></li>
<li><p>
Assist with any acquisition, divestment, or de-branding activities as required.</p></li>
<li><p>
Ensure smooth transition or hand-over from exiting DOFs as required.</p></li>
</ul><p></p><p><b>
(3) Participation in Regional and Global Projects</b></p><ul>
<li><p>
COA Standardization</p></li>
<li><p>
Updating and maintaining Expense Dictionary</p></li>
<li><p>
Development of new KPIs</p></li>
<li><p>
Updating and maintaining Policy and Procedure Library</p></li>
<li><p>
Develop and maintain Opening Toolkit / Operations Finance Reference Manual</p></li>
<li><p>
Design training plans to raise internal colleagues one level (e.g., ADOF to DOF, Staff Accountant to ADOF)</p></li>
<li><p>
Develop brief internal financial training presentations DOFs can use to educate EXCO and/or mid-level managers</p></li>
</ul><p></p><p><b>
Our commitment to you</b></p><ul>
<li><p>
Learning &amp; Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.</p></li>
<li><p>
MOstay. When you work as hard as our colleagues do, it&rsquo;s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.</p></li>
<li><p>
Heath &amp; Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.</p></li>
<li><p>
Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.</p></li>
</ul><p></p><p><b>
We&rsquo;re Fans. Are you?</b></p></div>

Apparel  FZCO

<p><strong>Objective:</strong></p><p>This position is responsible for driving regional brand performance by overseeing operational execution, sales growth, and store excellence. The role ensures adherence to brand standards, SOPs, and customer service benchmarks to meet business targets and deliver a consistent brand experience across the region.</p><p><strong>Key Responsibility:</strong></p><p>Sales and Profitability</p><ul><li>Drive store-level performance by achieving key retail metrics including Units Per Transaction (UPT), Average Transaction Value (ATV), sales per square foot, and overall sales turnover.</li><li>Set and monitor monthly and yearly sales targets, ensuring profitability is maximized across all stores in the assigned region.</li><li>Support Area and Store Managers in optimizing store performance, productivity, and customer experience through effective resource utilization.</li><li>Control operational expenditures and contribute to cost-efficiency initiatives, including process automation and technology adoption.</li><li>Ensure strict adherence to company Standard Operating Procedures (SOPs), loss prevention guidelines, and operational compliance across all locations.</li></ul><p>Stock Management</p><ul><li>Coordinate with Planning, Buying, and Brand teams to ensure optimal inventory levels and stock availability in stores.</li><li>Review and act on inventory performance, including slow-moving and aged stock, and implement corrective strategies where needed.</li><li>Monitor shrinkage and implement preventive measures to safeguard company assets.</li></ul><p>Store Design and Projects Management</p><ul><li>Contribute to the design, layout, and timely execution of new store openings and refurbishment projects.</li><li>Collaborate with project and visual teams to ensure compliance with brand guidelines and visual merchandising standards.</li><li>Ensure smooth handover and setup of stores during pre-opening and launch phases.</li></ul><p>Communication</p><ul><li>Organize regular regional sales and operations reviews to discuss performance, business objectives, and action plans.</li><li>Maintain clear and consistent communication with Area Managers and store teams, providing guidance and feedback.</li><li>Ensure active brand participation in loyalty and engagement programs such as Club Apparel.</li></ul><p>Others</p><ul><li>Support marketing initiatives and provide regional insights to enhance brand awareness and visibility.</li><li>Manage legal and operational readiness for store openings and ensure full compliance with statutory requirements.</li></ul><p>Employee Development</p><ul><li>Collaborate with the HR and Training teams to identify skill gaps and implement development programs for store and area teams.</li><li>Participate in recruitment, onboarding, and performance evaluation processes for operational roles.</li><li>Define KPIs and KRAs for direct reports, ensuring alignment with business goals through structured reviews and coaching.</li></ul><p><strong>Desired Experience:</strong></p><ul><li>6-8 years of progressive experience in retail brand operations, including a minimum of 3 years in a regional leadership role.</li><li>Proven ability to drive revenue growth, execute brand strategies, and lead cross-functional teams across diverse markets.</li><li>Strong commercial acumen with experience in setting KPIs, managing P&L, and aligning regional execution with corporate objectives.</li></ul>

Manager - Regional Brand Operations

Christian Dior

<p></p><div><div><div><div><h3 class="jobSectionHeader"><b>Position
</b></h3><p></p><p>Responsible for Regional distribution centre setup and daily operations located in Dubai
</p></div><p></p><div><h3 class="jobSectionHeader"><b>Job responsibilities
</b></h3><p></p><ul><li>Lead the setup of Regional Distribution Centre in Dubai;
</li><li>Prepare user manual of Warehouse Management System
</li><li>Act as key user of internal Warehouse Management System for Regional Distribution Centre.
</li>Perform UAT / regression test for WMS &amp; SAP<br>
<li>
</li></ul><p></p><ul><li>Responsible of the 3PL management
</li><li>Monitor and measure the performance of the 3PL service providers to ensure their fulfillment on service level
</li><li>Responsible for the stock accuracy including stock control, cycle count organization and stock check in the warehouse regularly.
</li><li>Responsible of subcontracting expenses
</li><li>Contribute to cross-functionnal projects (B2B/B2C)
</li><li>In charge of packaging and B2C client experience linked to DC operations
</li><li>Identify improvement opportunities to enhance the warehouse operations efficiency and effectiveness
</li></ul></div><p></p><div><h3 class="jobSectionHeader"><b>Profile
</b></h3><p></p><ul><li>Bachelor or above in Logistics or related disciplines
</li><li>At least 8 years working experience in warehousing management, ideally in luxury retail
</li><li>Experience in project management
</li><li>Strong comprehensive knowledge of warehouse management system, inventory control
</li><li>Proficient in all Microsoft Office with advanced proficiency in Excel, PowerPoint
</li><li>Strong stakeholder management experience, analytical skills and problem solving skills
</li><li>A collaborative team player who enjoys working in a cross-functional team environment
</li><li>Able to work under multi-tasking environment and be flexible in adapting to changing priorities
</li><li>Fluent English
</li><li>Passion for taking challenges
</li><li>Comfort and ability to work in fast-paced, agile environment
</li></ul></div></div></div><p></p><div><div><div><div><div><h2 class="jobSectionHeader"><b><i>CHRISTIAN DIOR
</i></b><br>
<b>MAISON
</b><br>
</h2><div><i>&ldquo;Whatever you do &ndash; whether for work or pleasure &ndash; do it with passion! Live with passion,&rdquo; </i>wrote Christian Dior.
<br>
Well before he embarked on his destiny as a couturier, Christian Dior was fascinated with art. The young Normandy native and several friends opened an art gallery when he was just 23. In 1938 he learned the m&eacute;tier of pattern cutter with Robert Piguet and three years later began working as a designer for Lucien Lelong. Right from the founding of his Maison in 1946, he transformed his dreams into irresistible creations, seeking to break with the somber war years by elevating pure joy. His visionary spirit celebrated and enchanted women the world over. In only ten years, Monsieur Dior revolutionized the conventions of elegance and femininity, designing collections infused with dreams.</div></div></div></div></div></div></div><p></p>

Regional Destribution Centre Operations Manager

Microsoft

<div></div><div><h1 class="jobSectionHeader"><b>Regional Operations Assurance Manager.</b></h1><div><div><p>
Dubai, United Arab Emirates</p></div></div><p></p><div><div><div><div><br>
Date posted</div><div><b>
Oct 29, 2025</b></div></div></div><div><div><div>
Job number</div><div><b>
1902729</b></div></div></div><div><div><div>
Work site</div><div><b>
0 days / week in-office - remote</b></div></div></div><div><div><div>
Travel</div><div><b>
25-50</b><b> </b><b>%</b></div></div></div><div><div><div>
Role type</div><div><b>
Individual Contributor</b></div></div></div><div><div><div>
Profession</div><div><b>
Governance, Risk, &amp; Compliance</b></div></div></div><div><div><div>
Discipline</div><div><b>
Compliance</b></div></div></div><div><div><div>
Employment type</div><div><b>
Full-Time</b></div></div></div></div><div></div><div><div><div><h3 class="jobSectionHeader"><b>
Overview</b></h3><div><div>
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day and we need you as a <b>Regional Operations Assurance Manager.</b></div><div></div><div><br>
As a Regional Operations Assurance Manager you will be responsible for the implementation and development of Global Assurance initiatives, engagement with Microsoft Security and Compliance Teams as well as roll out of ongoing operational readiness and support/monitor remediation actions as appropriate. The role will engage and support cross organizational standards and compliance teams, supporting Datacenter Management regionally to ensure that program adherence is properly implemented, tested, and ongoing readiness is achieved. Responsibilities in this area include a wide range of activities where coordination, collaboration, and program competency are critical to the success of the program. This opportunity will allow you to better understand hyperscale cloud infrastructure in a competitive cloud service provider market, experience navigating complex global, regional or industry specific compliance requirements, and develop strategies to satisfy newly emerging compliance requirements. The position has a flexible working opportunity within the region this role is supporting and is 100% work from home.</div><div></div><div><br>
Microsoft&rsquo;s Cloud Operations &amp; Innovation (CO+I) is the engine that powers our cloud services. As a Regional Operations Assurance Manager you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity &amp; Inclusion trainings and events, and professional certifications.</div><div></div><div><br>
Our infrastructure is comprised of a large global portfolio of more than 200 datacenters in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.</div><div></div><div><br>
With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.</div><div></div><div><br>
Microsoft&rsquo;s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.</div></div></div></div><div><div><h3 class="jobSectionHeader"><b>
Qualifications</b></h3><div><div><b>
Required Qualifications:
</b></div><ul><li>Bachelor's Degree in Science, Business, Engineering, or related field AND 4+ years&rsquo; experience in business, legal/regulatory, compliance, audit/consulting firm<ul><li>
OR equivalent experience.</li></ul></li></ul><div><b>
Background Check Requirements:</b></div><div>
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:</div><ul><li>
Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.</li></ul><div><b>
Preferred Qualifications:</b></div><ul><li>
Bachelor's Degree in Science, Business, Engineering, or related field AND 8+ years&rsquo; experience in business, legal/regulatory, compliance, audit/consulting firm<ul><li>
OR Master's Degree in Science, Business, Engineering, or related field AND 6+ years&rsquo; experience in business, legal/regulatory, compliance, audit/consulting firm</li><li>
OR Juris Doctor (JD) Degree AND 5+ years&rsquo; experience in business, legal/regulatory, compliance, audit/consulting firm</li><li>
OR equivalent experience.</li></ul></li><li>
Relevant Certification (e.g., International Organization for Standardization [ISO] Lead Auditor, International Association of Privacy Professionals [IAPP], Certified Public Accountant [CPA], Certified Information Privacy Professional [CIPP], Project Management Professional [PMP]).</li><li>
Ability and understanding of budgetary and financial processes.</li><li>
Experience working with local suppliers and local governmental agencies.</li></ul></div></div></div><div></div><div><div><h3 class="jobSectionHeader"><b><br>
Responsibilities</b></h3><div><div><b>
Responsibilities:</b></div><div><b>
Governance</b></div><ul><li>
Use understanding of policies, laws, and regulations to make own judgments to meet business need. May interpret the information to protect Microsoft and customers and move the business forward.
</li><li>Identify and escalate non-conformance.
</li></ul><div><b>Consult/Advise/Educate</b></div><ul><li>
Collaborate across teams to ensure communication and application of the same regulations and standards. Advise whether products, processes, programs, etc., are compliant.
</li><li>Interpret complex language and security requirements and translate that into meaningful and comprehensive communication to other teams.</li><li>
Review results, informal assessments, and monitor compliance for teams.
</li></ul><div><b>Assessments/Audits/Certifications</b></div><ul><li>
Conduct routine and complex assessment/audit projects independently including assessing and reviewing documentation for an internal team at Microsoft; track and monitor results.
</li><li>Support ongoing readiness and Audit Preparation (All applicable audits within Region &ndash; SSAE-16, FISMA, FEDRAMP, etc.). Analyze this information to understand what stakeholders can do differently and collaborate with team to remediate gaps. Leverage customer feedback that has not been addressed to ensure its inclusion. Collaborate across the company on how processes and standards are implemented. Provide input for internal teams in preparation for upcoming external audits, or to ensure readiness in case of such audits.
</li></ul><div><b>Other</b></div><ul><li>
Embody our culture and values.</li></ul></div></div></div></div><div></div><div><div><div>
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.</div></div><div><div><div>
&#60116;</div>Industry leading healthcare</div><div><div>
&#59326;</div>Educational resources</div><div><div>
&#59628;</div>Discounts on products and services</div><div><div>
&#60157;</div>Savings and investments</div><div><div>
&#63586;</div>Maternity and paternity leave</div><div><div>
&#59927;</div>Generous time away</div><div><div>
&#60241;</div>Giving programs</div><div><div>
&#61396;</div>Opportunities to network and connect</div></div></div><div></div><div><div><div>
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.</div></div></div></div><p></p>

Regional Operations Assurance Manager.

The Emirates Group

<div><h5 class="jobSectionHeader"><b>Job Purpose
</b></h5><p>dnata is more than a global air and travel services provider. We connect people with possibilities and opportunities across 130+ airports in 34 countries through ground handling, cargo, travel, and catering &amp; retail services. Our purpose is clear: to deliver on the promises our customers make. We are powered by a bold vision to be the world&rsquo;s most admired air and travel services provider, which guides our strategy, culture, and every role across our teams. Our core values fuel everything we do: we are safe, we play to win, we respect everyone and work together as a team, and we are future thinking. At dnata, we foster diversity, nurture ambition, and celebrate achievement. If you're inspired by purpose and motivated to be part of a global team shaping the future of aviation and travel, we&rsquo;d love to have you onboard.
</p><div>As Regional CEO dnata Airport Operations you will be accountable for the delivery of business and strategic objectives for dnata Airport Operations portfolio across the Americas Region. These accountabilities include regional operational, commercial, financial, and business development performance in alignment to Airport Operations (AO) divisional and onednata strategy.<br>
</div><div></div><br>
<div><b>In this role, you will:<br>
</b></div><div></div><ul><li>Be responsible for formulating and executing both long and short-term regional strategies, ensuring alignment with dnata AO global strategy as outlined by the CEO dnata Airport Operations.
</li><li>Maintain a minimum three-year planning horizon in accordance with the Medium-Term Plan (MTP), while effectively and efficiently deploying resources and manpower to optimise operational performance.
</li><li>Develop and maintain strong relationships by partnering and engaging with key internal and external stakeholders to drive customer satisfaction and achieve excellence.
</li><li>Act as a representative of One dnata, fostering collaboration with local and global customers, airports, and authorities.
</li><li>Monitor and evaluate business performance against agreed metrics, including financial, operational, people, safety, quality, and sustainability, whilst supporting Business Leaders in implementing effective corrective actions where necessary. Proactively identify opportunities for continuous improvement in the company's performance and product or service offerings.
</li><li>Ensure business activities are conducted in compliance with the dnata Way governance framework and all applicable local and international laws, regulations, standards, and rules. Act in the company's best interests at all times, ensuring decisions are made within authority limits and supported by appropriate due diligence and risk analysis.
</li><li>Maintain and drive profitable business growth within the region. Innovate and seek to introduce new products or service offerings that support business growth and customer needs, including engaging other dnata divisions with one dnata opportunities and initiatives.
</li><li>Proactively diagnose problems and oversee the resolution of these. Drive creative problem solving for unexpected or challenging problems.
</li><li>Keep abreast of industry trends and best practice, ensuring product and services offering is aligned. Attend major industry forums, exhibitions, and conferences.
</li><li>Prioritise safety in all decision-making, serving as a role model for safety behaviours and holding direct reports accountable for adhering to dnata&rsquo;s safety standards and best practices.
</li><li>Establish clear, measurable objectives for direct reports at the functional or departmental level, aligned with dnata&rsquo;s framework and processes. Drive accountability for performance while providing the necessary support and resources to enable success.
</li><li>Act as a member of the Board of Directors for the assigned region, as required.
</li><li>Use systems and data to develop insights that will support the decision-making process to proactively define actions that will drive business efficiency and success in areas such as: financial projections and scenario planning for the selection and execution of strategic initiatives and business development opportunities; driving profitability of contracts and services through pricing and commercial tools; identification of underlying root causes for operational performance and resource planning inefficiencies to establish targeted improvement programmes, etc.
</li></ul><h5 class="jobSectionHeader"><b>Qualification<br>
</b></h5><p></p><br>
<div><b>To be considered for the role, you must meet the below requirements:<br>
</b></div><div></div><br>
<ul><li>A degree or honours qualification is required; possession of an MBA is desirable.
</li><li>A minimum of 15 years of experience in Airport Operations within an international airline or ground handling organisation, of which at least 6 years in a senior leadership role is preferred.
</li><li>Demonstrated experience in greenfield projects or business start-ups would be an advantage.
</li><li>The role will be based in our Dubai headquarters, with frequent travel to the Americas required.
</li>Fluency in Spanish and Portuguese is advantageous.<br>
<li>
</li></ul><p></p><br>
<p><b>Recruitment </b><b>Process and Timeline<br>
</b><br>
</p><p>Emirates Group is an international organisation with employees from over 170 nationalities, we encourage applications from across the globe. Your application journey begins by applying via the Emirates Group Careers website. Please ensure your CV is up to date for our talent acquisition team to review your profile. If you meet the criteria of the role, you will then be invited to complete a HireVue video interview, to share more about your experience and your career aspirations. If you are shortlisted, you will then be invited to interview with our hiring managers. If you are successful, your recruiter will reach out to you with an offer and then our Onboarding team will ensure a smooth transition to your new role at Emirates Group .
</p><h5 class="jobSectionHeader"><b>Salary &amp; benefits<br>
</b></h5><p></p><br>
<p>Join us in a management role and enjoy an attractive tax-free salary. On top of our generous travel benefits, including discounted flights and hotel stays around the world, this managerial role also has an excellent leave and healthcare package. That&rsquo;s on top of transport benefits, life insurance and more. Find out what it&rsquo;s like to live and work in our fast-paced, cosmopolitan home city in the Dubai Lifestyle section of our website www.emirates.com/careers</p></div>

Regional CEO dnata Airport Operations, Americas

HITACHI ENERGY L.L.C

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