project manager

sales manager

account manager

service advisor

area manager

relationship manager

Confidential

<div>
 
 
 Job Purpose:
 
 
 
 
 
 
 The Relationship Manager is responsible for ensuring a seamless and positive client experience by facilitating the smooth transition of clients from Business Development to the Commercial team. The role serves as the primary point of contact for client communication, manages client inquiries, anticipates needs, resolves issues, and strengthens engagement with our organization. Acting as the voice of the customer within our organization, the Relationship Manager supports internal teams by providing client insights and maintaining accurate, comprehensive client records to enhance service delivery and decision-making.
 
 
 
 
 
 Responsibilities
 
 
 <ul>
 <li>
 Maintain strong, proactive communication with clients to analyze their needs, concerns, and feedback.
 </li>
 <li>
 Implement seamless client transitions from the Business Development team to the aftercare team.
 </li>
 <li>
 Provide consistent updates to clients regarding requirements, concerns, and suggestions.
 </li>
 <li>
 Compile and share client feedback with product, marketing, and service teams to improve offerings.
 </li>
 <li>
 Develop trust-based relationships through responsiveness, professionalism, and frequent engagement
 </li>
 <li>
 Analyze client needs to anticipate potential issues and propose preventive
 </li>
 <li>
 measures.
 </li>
 <li>
 Recommend solutions to address concerns and provide appropriate actions.
 </li>
 <li>
 Coordinate with internal stakeholders to resolve queries and operational challenges.
 </li>
 <li>
 Compile and report all client concerns, suggestions, and actions taken to department leadership
 </li>
 <li>
 Maintain accurate and up-to-date client databases to support strategic decision-making.
 </li>
 <li>
 Track SLAs and achieve timely fulfillment of service commitments, ensuring cases are closed.
 </li>
 <li>
 Prepare reports on SLA performance and client engagement metrics.
 </li>
 </ul>
 
 
 
 
 
 Qualifications
 
 
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in Business Administration, Hospitality Management, o related field.
 </li>
 <li>
 Minimum 4 years of experience in Relationship Management in the Financial Services Sector
 </li>
 <li>
 Ability to manage multiple projects and clients
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Good problem-solving skills
 </li>
 <li>
 Highly organized, planning skills and ability to multitask and respond to a variety of demands
 </li>
 <li>
 Business acumen
 </li>
 <li>
 Attention to details
 </li>
 <li>
 Focus on customer care and teamwork skills and ability to deal with people sensitively and to use initiative in tackling problems
 </li>
 <li>
 Results focus for clients and organization objectives
 </li>
 <li>
 Open to new ideas
 </li>
 <li>
 Excellent command of English. Arabic is an advantage
 </li>
 </ul>
 
 
</div>

Relationship Manager

DOHA BANK

<div>
 
 We are seeking an experienced and dynamic Relationship Manager to join our growing team at Doha Bank. In this role, you will be responsible for developing new business opportunities, managing a portfolio of corporate clients, and providing tailored financial solutions to meet their evolving needs. Candidates with experience in sectors such as Trading &amp; Manufacturing, Services, Contracting, Real Estate, and Small and Medium Enterprises (SME) are highly encouraged to apply.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 <ul>
 <li>
 Develop and manage strong, lasting relationships with corporate clients to ensure high customer satisfaction and retention.
 </li>
 <li>
 Identify and pursue new corporate credit sales opportunities to expand Doha Bank&rsquo;s portfolio.
 </li>
 <li>
 Collaborate with Section Heads and Department Heads to implement corporate banking strategies and business plans.
 </li>
 <li>
 Provide expert advice to clients on suitable banking products and solutions.
 </li>
 <li>
 Manage daily account activities and coordinate service delivery for high-tier corporate clients.
 </li>
 <li>
 Oversee financial statement assessments and guide Relationship Officers on portfolio management.
 </li>
 <li>
 Lead cross-selling efforts across Wholesale Banking teams to maximize revenue potential.
 </li>
 <li>
 Promote Doha Bank&rsquo;s products and services, ensuring competitive pricing and seamless implementation.
 </li>
 </ul>
 
 
 
 
 
 What We&rsquo;re Looking For:
 
 
 <ul>
 <li>
 University degree in Business, Finance, or related field (Master&rsquo;s degree or CFA qualification is a plus).
 </li>
 <li>
 Minimum 10 years of experience in Corporate Banking or a similar role within the banking industry.
 </li>
 <li>
 Strong sales, relationship management, negotiation, and influencing skills.
 </li>
 <li>
 Excellent communication skills in English; Arabic language skills are highly desirable.
 </li>
 <li>
 A strategic thinker with a client-centric approach and a passion for business growth.
 </li>
 </ul>
 
 
 
 
 
 Why Doha Bank?
 
 
 <ul>
 <li>
 Work with one of the region&rsquo;s leading financial institutions.
 </li>
 <li>
 Drive meaningful client relationships and shape innovative banking solutions.
 </li>
 <li>
 Competitive compensation and career advancement opportunities.
 </li>
 <li>
 Be part of a dynamic, supportive, and high-performing team.
 </li>
 </ul>
</div>

Relationship Manager (Wholesale Banking)

UBL - United Bank Limited

<div>
 
 UBL Qatar is looking to hire RM/SRM responsible to primarily mobilize CASA deposit and to manage liability portfolio to boost business of the branch &amp; achieve expected/given targets and level of growth in all key result areas and ensure constant improvement in liability portfolio.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Demonstrate strong ability to lead the team to self-source, develop new business by actively prospecting for new clients and referrals, and leveraging our existing network to generate New to Bank leads.
 </li>
 <li>
 Lead, develop and manage a team of Relationship managers managing SME&rsquo;s &amp; High Net Worth premier clients to ensure achievement of the business objectives.
 </li>
 <li>
 Create and maintain an environment the team maximizes performances in achieving overall objectives.
 </li>
 <li>
 Perform continuous team's portfolio analysis to identify potential client leads and opportunities.
 </li>
 <li>
 Detailed, meticulous and precise in identifying opportunities and gaps and ability to craft out quick business strategies to achieve business goals.
 </li>
 <li>
 Monitor and act on sales activity management information and other internal information tools, using them to coach team and achieve the business goals.
 </li>
 <li>
 Ability to constantly inspect what we expect on team's deliverables on regular basis.
 </li>
 <li>
 Fulfilling clients necessitates while providing an exceptional client experience is the expected behavior from all our employees and it will be measured by specific metric.
 </li>
 <li>
 Use the principles and guidelines in the operating model to ensure customer needs are identified and where appropriate use the support provided by specialists.
 </li>
 <li>
 Drive a high-performance culture through robust objective setting, performance reviews and action to address poor performance.
 </li>
 <li>
 Comply with local regulatory requirements.
 </li>
 </ul>
 
 
 
 
 
 Required Knowledge &amp; Skill set
 
 
 <ul>
 <li>
 Bachelor's degree or equivalent experience
 </li>
 <li>
 Minimum of 6-8 years proven and progressive financial services and/or retail sales experience or equivalent
 </li>
 <li>
 Evidence of strong sales results in corporate &amp; branch banking retail
 </li>
 <li>
 Relationship management experience with high-net-worth clients
 </li>
 <li>
 Strong communication, client focus and influencing skills
 </li>
 <li>
 Strong sales orientation, networking and portfolio management skills
 </li>
 <li>
 Sound knowledge of financial services products and services and the client relationship management system
 </li>
 <li>
 Understanding of business banking client segment and products and services
 </li>
 <li>
 Clear view on how to work with Branch Banking, Compliance, Credit &amp; Risk and Internal Control to ensure a balanced risk operating environment
 </li>
 <li>
 Able to communicate well in Arabic &amp; English
 </li>
 </ul>
</div>

Senior Relationship Manager - Liability

QNB Group

<div>
 
 About QNB
 
 
 
 Established in 1964 as the country&rsquo;s first Qatari-owned commercial bank, QNB Group has steadily grown to become the largest bank in the Middle East and Africa (MEA) region.
 
 
 QNB Group&rsquo;s presence through its subsidiaries and associate companies extends to more than 31 countries across three continents providing a comprehensive range of advanced products and services. The total number of employees is more than 28,000 serving up to 20 million customers operating through 1,000 locations, with an ATM network of 4,300 machines.
 
 
 QNB has maintained its position as one of the highest rated regional banks from leading credit rating agencies including Standard &amp; Poor&rsquo;s (A), Moody&rsquo;s (Aa3) and Fitch (A+). The Bank has also been the recipient of many awards from leading international specialised financial publications.
 
 
 Based on the Group&rsquo;s consistent strong financial performance and its expanding international presence, QNB currently ranks as the most valuable bank brand in the Middle East and Africa, according to Brand Finance Magazine.
 
 
 QNB Group has an active community support program and sponsors various social, educational and sporting events.
 
 
 
 Job Summary
 
 
 
 The incumbent will be responsible for supporting the Supplier Performance and Procurement Performance Managers with the operational and strategic tasks required for the role. This includes tasks such as ad hoc analysis, KPI review and reporting, supplier performance evaluation and business review meetings, delivering analysis and support for the risk assessment module, as well as assisting with supplier management as defined in the description.
 
 
 Main Responsibilities
 
 
 <ul>
 <li>
 Shareholder &amp; Financial:
 </li>
 <li>
 Support in the delivery of Procurement KPI dashboards in alignment with the VP, Supplier Relationship Management &amp; Procurement Performance
 </li>
 <li>
 Support and provide insight to deliver best practices from KPIs alongside with Manager, Procurement Performance role.
 </li>
 <li>
 Promote cost consciousness and efficiency and enhance productivity, to minimise cost, avoid waste, and optimise benefits for the bank.
 </li>
 <li>
 Act within the limits of the powers delegated to the incumbent.
 
 
 </li>
 </ul>
 
 B. Customer (Internal &amp; External)
 
 
 
 <ul>
 <li>
 Assist internal customers in all their procurement requests/activities and seek solution to their requests.
 </li>
 <li>
 Prepare performance business reviews and provide ad-hoc support (as much as available bandwidth allows)
 </li>
 <li>
 Support Procurement Performance manager in preparation of KPI reports and dashboards for quarterly business reviews, regular team meetings and ad-hoc meetings
 </li>
 <li>
 Support the Supplier performance manager to maintain activities in accordance with Service Level Agreements (SLAs) with internal departments/units to achieve improvements in turn-around time.
 </li>
 <li>
 Support the Supplier performance manager to review and provide guidance on SLA&rsquo;s provided by stakeholders to quantifying potential risks and ensuring these are addressed and SLA&rsquo;s agreed are favourable to QNB
 </li>
 <li>
 Support the Supplier Performance and Procurement Performance Managers to Identify performance trends with poor performing suppliers and then take action as necessary to improve supplier performance, capability and provide data extracts to internal stakeholders upon request
 </li>
 <li>
 Build and maintain strong/effective relationships with related departments/units to achieve the Group&rsquo;s objectives.
 
 
 </li>
 </ul>
 
 C. Internal (Processes, Products, Regulatory)
 
 
 
 <ul>
 <li>
 Support the Procurement Performance to ensure Procurement dashboards (KPIs) production and manage reporting:
 </li>
 <li>
 Support Procurement Performance manager to work closely with relevant departments to compile KPI data and fill procurement performance dashboard with KPI results.
 </li>
 <li>
 Support the Supplier performance to monitor supplier performance ensuring risks are communicated to the business owners and work in conjunction with them to develop a plan to ensure the suppliers mitigate risk and improve performance.
 </li>
 <li>
 Consolidate qualitative feedback from teams to understand performance results.
 </li>
 <li>
 Support definition of procurement action plans and follow implementation by checking KPI evolution.
 </li>
 <li>
 Monitor supplier performance ensuring risks are communicated to the business owners and work in conjunction with them to develop a plan to ensure the suppliers mitigate risk and improve performance.
 
 
 </li>
 </ul>
 
 D.Learning &amp; Knowledge
 
 
 
 - Ramp-up from the start on the knowledge required to succeed in the role, relying on the VP, Supplier Relationship Management &amp; Procurement Performance and the Category Managers as needed. This includes but is not limited to: procurement best practices and category-specific technical specifications and operational insights.
 
 
 <ul>
 <li>
 Proactively identify areas for professional development of self and undertake development activities.
 </li>
 <li>
 Seek out opportunities to remain current with all developments in professional field.
 
 
 </li>
 </ul>
 
 Responsibilities
 
 
 
 
 E.Legal, Regulatory, and Risk Framework Responsibilities:
 
 
 
 - Comply with the defined Group Procurement Policies and Procedures.-
 
 
 <ul>
 <li>
 Comply with all applicable legal, regulatory and internal compliance requirements including, but not limited to, Group Compliance Policies and Procedures (AML &amp; CTF, Sanctions Policy, Data Protection Policy, Fraud Control Policy, Whistle Blowing Policy, Conflict of Interest and Insider Dealing Policy).
 </li>
 <li>
 Understand and effectively perform your role under the Three Lines of Defence principle to identify measure, monitor, manage and report risks.
 </li>
 <li>
 Ensure systematic good outcomes for clients in accordance with Conduct Risk policy.
 </li>
 <li>
 Support the framework of RCSA, KRI, Incident reporting and remediation, as appropriate, in accordance with the Operational Risk Management requirements.
 </li>
 <li>
 Maintain appropriate knowledge to ensure full qualification to undertake the role.
 </li>
 <li>
 Complete all mandatory training provided by the Bank, attain, and maintain the required levels of competence.
 </li>
 <li>
 Attend mandatory (internal and external) seminars as instructed by the Bank.
 
 
 </li>
 </ul>
 
 F. Other
 
 
 
 <ul>
 <li>
 Ensure high standards of data protection and confidentiality to safeguard commercially sensitive information.
 </li>
 <li>
 Maintaining utmost confidentiality concerning customer and internal bank information obtained during the course of business and provide such information on a need to know basis only to Senior Management of QNB, Audit and Compliance functions, and relevant Regulators.
 </li>
 <li>
 Maintain high professional standards to uphold QNB's reputation and to strengthen its market leadership position.
 </li>
 <li>
 All other ad hoc duties/activities related to QNB that management might request from time to time.
 
 
 </li>
 </ul>
 
 Education And Experience Requirements
 
 
 
 <ul>
 <li>
 University graduate (Bachelors) preferably with a Major in the related field of study, Professional accreditation related to the function is an asset
 </li>
 <li>
 Proficiency in data analytics tools (Excel, Power BI) is desirable
 </li>
 <li>
 Supply chain and contract management experience is desirable
 
 
 </li>
 </ul>
 Note: you will be required to attach the following:
 
 
 <ul>
 <li>
 Resume/CV
 </li>
 <li>
 Copy of Passport or QID
 </li>
 <li>
 Copy of Education Certificate
 </li>
 </ul>
</div>

QNB3512 - Associate - Supplier Relationship Management (Qatarization)

AW Holding

*Job Description:<ul><li>Conducting market research to identify new business opportunities.</li><li>Developing and sustaining solid relationships with company stakeholders and customers.</li><li>Meeting with potential clients to present company services and negotiate business deals.</li><li>Generate leads by cold calls/social media/mails/ build your database and secure your clientele.</li><li>Develop business proposals / agreements for new customers.</li><li>Develop innovative strategies for retaining clients; this includes undertaking calls/meetings to get feedback and incorporate it into the growth plan.</li><li>Supervise database of client relationship management and utilize the result to manage customers and the mailing lists.</li><li>To achieve the set financial and non-financial KPI&rsquo;s and targets.</li><li>To be able to create presentations, attend meetings along with the line manager.</li><li>Actively maintain a sales pipeline with documented activity in accordance with sales processes and methodologies.</li><li>Responsible for presenting the daily /weekly/monthly dashboards to the Line Manager.</li></ul>*Requirements:<ul><li>Bachelor&rsquo;s degree in any relevant field to business.</li><li>Experience at least 1 year in Qatar Market.</li><li>Bilingual speakers (Arabic &amp; English).</li><li>Possess very good sales skills, business acumen and analytical skills.</li><li>Possess problem solving skills.</li><li>MS office proficient.</li><li>Networking skills: should have the ability to build and maintain relationships and contacts in and outside the company.</li><li>Track record of successful achieving or overachieving goals.</li></ul>Job Type: Full-time

Business Development Executive

MIRA Search

Job Description: Key Account Manager&ndash; Events &amp; Expo Position Title: Key Account Manager (KAM)&ndash; Events &amp; Expo Department: Sales / Business DevelopmentReports To: Sales Director / General Manager1. Position OverviewThe Key Account Manager &ndash; Events &amp; Expo is responsible for managing and developing long-term relationships with high-value clients in the events, exhibitions, trade shows, conferences, and corporate activation sectors.2. Key ResponsibilitiesA. Client Relationship ManagementServe as the primary point of contact for key clients. Build strong client relationships and ensure satisfaction.Conduct meetings, presentations, and follow-ups. Understand client objectives and deliver solutions.B. Business Development &amp; Revenue GrowthIdentify new business opportunities in events &amp; expo. Prepare proposals and commercial offers.Achieve revenue targets. Provide forecasts and market insights.C. Project Coordination &amp; ExecutionCoordinate with production, design, operations, and logistics teams. Monitor timelines, budgets, and deliverables.Attend site visits and event days. Ensure all approvals and documentation are completed.D. Key Account Growth &amp; StrategyDevelop account plans to expand portfolio.Conduct market and competitor analysis.Support marketing and networking activities. E. Contract &amp; Financial Management Negotiate pricing and payment terms.Ensure timely invoicing and collection. Coordinate financials with finance department.F. Reporting &amp; DocumentationMaintain CRM/ERP records. Prepare weekly reports and visit logs.Document client feedback and improvements. 3. Qualifications &amp; Experience Bachelor&rsquo;s degree in Business, Marketing, or Events.3&ndash;7 years of experience in events/exhibitions. Strong understanding of event production and operations.Excellent negotiation and communication skills. Ability to manage multiple projects.Proficient in MS Office and CRM systems. 4. Key Skills &amp; Competencies Client ManagementSales &amp; Negotiation Project CoordinationStrategic Account Development Time ManagementProblem Solving Communication &amp; Presentation5. Work Conditions Office-based with client meetings and site visits. Available during event build-up and dismantling.Flexible hours during peak periods. 6. KPIs Monthly revenueClient retention New accountsProject satisfaction score ProfitabilityPayment collection timeline Proposal accuracyJob Type: Full-timeApplication Question(s):<ul><li>What is your expected salary in QRT per month?</li><li>What is your notice period? (In days)</li><li>Are you currently in Qatar?</li></ul>

Business Development Manger (Events Experience)

Argon Global

Key ResponsibilitiesAccount Management &amp; Relationship Building<ul><li>Manage and grow relationships with assigned key accounts.</li><li>Act as the main point of contact for strategic customers.</li><li>Build trust with senior stakeholders and decision-makers.</li><li>Understand customer business objectives and align solutions accordingly.</li></ul>Sales &amp; Revenue Growth<ul><li>Develop account plans to achieve revenue and growth targets.</li><li>Identify upselling, cross-selling, and new business opportunities within key accounts.</li><li>Negotiate contracts, pricing, and commercial terms.</li><li>Forecast sales and manage pipelines for key accounts.</li></ul>Strategic Planning<ul><li>Create and execute strategic account plans.</li><li>Analyze account performance and market trends.</li><li>Identify risks and opportunities within accounts.</li><li>Collaborate with internal teams to deliver customer-specific strategies.</li></ul>Customer Satisfaction &amp; Retention<ul><li>Ensure high levels of customer satisfaction and service quality.</li><li>Resolve issues and complaints in a timely and professional manner.</li><li>Monitor account KPIs, SLAs, and performance metrics.</li><li>Drive customer retention and long-term partnerships.</li></ul>Internal Collaboration<ul><li>Work closely with sales, marketing, product, finance, and operations teams.</li><li>Communicate customer needs and feedback internally.</li><li>Coordinate product launches, promotions, and customized solutions for key clients.</li></ul>Reporting &amp; Administration<ul><li>Prepare regular account reports and sales forecasts.</li><li>Maintain accurate records in CRM systems.</li><li>Provide insights and recommendations to management.</li></ul>Key Skills &amp; Competencies<ul><li>Strong relationship management and negotiation skills</li><li>Strategic thinking and commercial acumen</li><li>Excellent communication and presentation skills</li><li>Problem-solving and decision-making ability</li><li>Ability to manage multiple accounts and priorities</li><li>Data-driven mindset and analytical skills</li></ul>Qualifications &amp; Experience<ul><li>Bachelor&rsquo;s degree in Business, Marketing, Sales, or related field</li><li>5 to 7 Years Experience</li><li>Proven experience in key account management, B2B sales, or client relationship management</li><li>Experience managing high-value or strategic accounts</li><li>CRM experience (e.g., Salesforce, HubSpot, MS Dynamics)</li></ul>Job Type: Full-time

Key Account Manager - Female ( Arabic / Philippine)

Explore 683+ Relationship manager in Doha Qatar this January. Find roles across top companies and apply now to boost your career.