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data research analyst, center for security and emerging technology - walsh school of foreign service - georgetown university Jobs in Washington

data research analyst, center for security and emerging technology - walsh school of foreign service - georgetown university

research analyst

Ascendant

<div><p>Ascendant is currently recruiting qualified candidates for a full-time Research Analyst position linked to a contract we hold with SelectUSA, a program housed within the International Trade Administration at the U.S. Department of Commerce. Ascendant supports SelectUSA&rsquo;s mission to facilitate job-creating business investment into the United States and raise awareness of the critical role that foreign direct investment (FDI) plays in the U.S. economy.</p>
<p>As part of Ascendant&rsquo;s Research Team, the Analyst will support accurate investment and trade data collection, amplification, and interpretation. Our analysts conduct industry research and analysis related to specific market sectors and geographic locations and prepare customized reports for SelectUSA&rsquo;s overseas investment clients. Our analysts also conduct research to support unique business and outreach plans for Economic Development Organizations (EDOs) targeting international investors, and economic research on investment and trade data to be used in briefing materials. Our analysts also perform due diligence research and provide support for the annual SelectUSA Investment Summit.
</p><p>This position is based in Washington, DC and is metro accessible.
</p><p><b>Qualifications:</b></p>
<ul><li>1-3 years of professional experience in a similar capacity</li>
<li>Master&rsquo;s degree is required. Ideal candidates will have education backgrounds in Economics, International Relations, Public Policy, International Trade, Finance, and other related fields of study. Coursework in economics and statistics and demonstrated academic or professional experience in quantitative and statistical analysis is required</li>
<li>Knowledge or experience in economic development, international trade, and/or foreign direct investment is desired
</li><li>Proficiency with all Microsoft Office Tools including Word, PowerPoint, Outlook. Advanced proficiency with MS Excel is desired, including the ability to generate pivot tables, and create complex graphs
</li><li>Proficiency with data management and visualization software, such as Power BI, and experience creating dashboards is desired</li>
<li>Proficiency in conducting internet research, as well as utilizing databases; prior experience with LexisNexis, D&amp;B Hoovers, Salesforce, and/or fDi Markets is a plus
</li><li>Ability to conduct sophisticated research using numerous resources, compile and analyze data, and provide recommendations based upon statistical analysis
</li><li>Ability to operate independently to complete tasks and succeed in a fast-paced environment
</li><li>Must have a strong attention to detail and have the ability to produce professional-grade documents for public dissemination
</li><li>Excellent writing and communication skills
</li><li>High degree of organization and time-management skills</li></ul></div><p></p>

Research Analyst (SelectUSA)

Georgetown University

<div><div>Georgetown University comprises two unique campuses in the nation&rsquo;s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.</div><div></div><div>
Requirements</div><div></div><div>
Data Research Analyst, Center for Security and Emerging Technology - Walsh School of Foreign Service - Georgetown University</div><div></div><div>
The <div>Center for Security and Emerging Technology (CSET)</div>, under the <div>Walsh School of Foreign Service (SFS)</div>, is seeking capable data storytellers, analyzers, and visualizers to be Data Research Analysts.</div><div></div><div>
Data Research Analysts are part of CSET&rsquo;s data team, working with specific lines of research to produce data-driven research products and policy analysis alongside CSET&rsquo;s analysis teams. This dynamic role serves as a bridge between the data and analysis teams. It draws on knowledge of research methods, subject-area expertise, and analytic skills. We encourage those with experience in data visualization, programming, and/or statistical analysis to apply.</div><div></div><div>
We are a cross-matrixed research organization focused on studying the security impacts of emerging technologies, supporting academic work in security and technology studies, and delivering nonpartisan analysis to technologists and policymakers. CSET&rsquo;s research currently focuses on artificial intelligence, advanced computing, and biotechnology.</div><div></div><div>
We are particularly interested in Data Research Analysts who can support one of the following lines of research:</div><ul><li><div>
Applications</div>: How can the U.S. government and its allies make effective use of artificial intelligence/machine learning (AI/ML) and other emerging technologies? Our research in this area examines AI-enabled emerging technologies relevant to national security, opportunities and challenges for adoption and application, and opportunities for alliances in the development and deployment of AI-enabled systems.</li><li><div>
Assessment</div>: AI/ML systems are failure-prone, unreliable, and opaque. This research line seeks to understand and contribute to the development and adoption of AI standards, testing procedures, best practices, regulation, auditing, and certification. It identifies areas where U.S. policy could promote the responsible, safe, and reliable deployment of AI/ML capabilities. It encompasses exploration of AI/ML accidents, harms, and vulnerabilities; AI trustworthiness, safety, standards, testing, and evaluation; AI adoption, regulation, and policy; and attempts to understand when systems work well, when they fail, and how such failures could be mitigated.</li></ul><div></div><div>
The Data Research Analyst reports to the Director of Data Science and Research, and is responsible for:</div><ul><li>
Collaborating with Research Fellows, Research Analysts, Data Scientists, and Center leadership to develop and execute research proposals and produce data-driven analytic products within CSET&rsquo;s Lines of Research</li><li>
Leading the analytic support for a Line of Research by the Data Science team: managing projects, identifying priorities, fostering cross-team communication, and effectively leveraging CSET data resources</li><li>
Supporting research through ownership of quantitative projects, including but not limited to identifying and evaluating data sources, preparing data for analysis, applying appropriate methods to draw inferences from data, and conducting reviews of code and analysis</li><li>
Writing and otherwise contributing to CSET research</li><li>
Developing data visualizations for use in presentations, reports, and interactive tools</li><li>
Communicating, in written and verbal formats, CSET&rsquo;s research findings to a range of audiences, including contributing to DC briefings and events</li><li>
Monitoring developments in AI, ML, biotechnology, and national security policy</li><li>
Contributing to CSET&rsquo;s organizational development, including contributing to internal working groups, seminars, and discussions; and supporting and mentoring colleagues</li><li>
Upholding CSET&rsquo;s mission, values and culture.</li></ul><div></div><div>
Requirements and Qualifications</div><ul><li>
Bachelor&rsquo;s degree</li><li>
3 to 5 years of relevant work experience, including 2+ years of experience with quantitative analysis (from coursework or professional work) and 1+ years of experience with SQL, Python, and data visualization (from coursework or professional work)</li><li>
Ability to process and analyze data, interpret it, and present findings for a broad audience</li><li>
Effective communication skills, both oral and written, demonstrated through presentations, reports, papers, or publications</li><li>
Ability to work successfully in a highly collaborative team environment</li><li>
Motivation, enthusiasm and self-drive</li></ul><div></div><div><i>
This position is based in the United States and offers no relocation assistance. This position is not eligible for a specialty-occupation sponsorship and, accordingly, this position requires that all applicants be legally eligible to work in the United States without sponsorship from Georgetown University.</i></div><div></div><div>
Application Instructions:</div><div></div><div><i>
Please note that we only consider complete applications, which include:</i></div><ul><li>
Resume/CV</li><li>
Cover Letter that addresses the following two questions: a) Why are you interested in CSET and this role, specifically? and b) What line of research (Applications or Assessment) are you best positioned to support, and why?</li><li>
Writing sample: Ideally, this would be policy-oriented research and sole-authored, but any self-selected writing sample of at least two pages (<i>e.g.</i>, class paper, prior project work, etc.) is acceptable.</li><li>
Coding sample: This can be provided as a link to GitHub or other public example of recent code.</li></ul><div></div><div>
Work Mode Designation</div><div></div><div>
This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position&rsquo;s mode of work designation. Complete details about Georgetown University&rsquo;s mode of work designations for staff positions can be found on the Department of Human Resources website: <div>https://hr.georgetown.edu/mode-of-work-designation</div>.</div><div></div><div>
Pay Range:</div><div>
The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:</div>
$66,783.00 - $126,720.23<div></div><div>
Compensation is determined by a number of factors including, but not limited to, the candidate&rsquo;s individual qualifications, experience, education, skills, and certifications, as well as the University&rsquo;s business needs and external factors.</div><div></div><div>
Current Georgetown Employees:</div><div>
If you currently work at Georgetown University, please exit this website and login to GMS (<div>gms.georgetown.edu</div>) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.</div><div></div><div>
Submission Guidelines:</div><div>
Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.</div><div></div><div>
Need Assistance:</div><div>
If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click <div>here</div> for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or <div>ideaa@georgetown.edu</div>.</div><div></div><div>
Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works <div>website</div>.</div><div></div><div>
EEO Statement:</div><div>
GU is an <div>Equal Opportunity Employer</div>. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic <div>protected by law</div><i>.</i></div><div></div><div>
Benefits:</div><div>
Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the <div>Department of Human Resources website</div>.</div></div>

Data Research Analyst, Center for Security and Emerging Technology - Walsh School of Foreign Service - Georgetown University

DCG Communications

<div><div><h3 class="jobSectionHeader"><b>Who We Are</b></h3>
<p><i>
DCG is an award-winning, full-service engagement, digital, research, and data company with over 15 years of experience supporting the military, Veterans, and the American public. DCG strategically researches, plans, executes, and evaluates large-scale, multi-platform outreach initiatives across a wide range of mission-driven issues including human trafficking awareness, mental health stigma reduction, suicide prevention, ending homelessness, Veteran health, transportation safety, small business resources, and public diplomacy, to name a few. Additionally, our research and digital teams employ mixed methods research, Human-Centered Design (HCD), and change management principles to integrate new technologies built around well-researched user journeys.</i></p></div><p></p>
<h3 class="jobSectionHeader"><b>
Position Overview</b></h3>
<p>
DCG is seeking a skilled Quantitative Research to support a dynamic team responsible for international survey research encompassing 20+ projects. Reporting to the Senior Research Manager, the Researcher will leverage experience in international research and data analysis to build, execute, and report on findings across the portfolio.</p>
<p>
As part of the interview process for this role, selected candidates will receive a timed assessment to gauge technical and problem-solving skills.</p>
<h3 class="jobSectionHeader"><b>
Location</b></h3>
<p><i>
Although this role is remote, candidates located within the National Capital Region will be given preference. Regardless, the selected candidate will work during DCG's core Eastern Time business hours.</i></p>
<h3 class="jobSectionHeader"><b>
Responsibilities</b></h3>
<ul><li>Conduct rigorous checks of survey instruments before beginning fieldwork, including checking scripts on different technological platforms, often in unfamiliar languages</li>
<li>With training and support, provide standard guidance and support to international fieldwork partners on interviewer training and any concerns that arise</li>
<li>Monitor data collection during and after fieldwork to ensure high-quality data</li>
<li>Upon receipt of post-fieldwork datasets, conduct an initial review and quality control of the data based on the standards set by the team, cleaning data to ensure consistency, data quality, and adherence to the sampling and fieldwork plan</li>
<li>Where needed and when interest is expressed, assist the team in data analysis, reporting, and client communication</li>
<li>Manage vendor communications and provide oversight of certain work products</li>
<li>Review and provide feedback for questionnaire scripts and codebooks</li>
</ul><h3 class="jobSectionHeader"><b>Required Qualifications</b></h3>
<ul><li>Bachelor's Degree in a social science, statistics, or related field</li>
<li>1-3 years of professional experience involving survey research and quantitative analysis, ideally with government programs involving polling and evaluation components</li>
<li>Comfort with data and processes for data cleaning and analysis using SPSS, STATA, and/or R, with a high level of competency in Excel to support secondary tasks</li>
<li>Demonstrated experience with survey research processes and, ideally, fieldwork logistics like training and oversight</li>
<li>Experience with international research is strongly desired</li>
<li>Interest in research methodology and learning new applied research skills</li>
<li>Interest in international and security issues</li>
<li>Ability to pass a background check and obtain a Public Trust Clearance</li>
</ul><p></p><div><h3 class="jobSectionHeader"><b>Culture at DCG</b></h3>
<p>
DCG boasts a flexible and adaptable culture. We value hardworking, self-motivated, and dedicated team members and are committed to fostering ample opportunities for career advancement. Get a glimpse into our culture here:</p>
<ul>
<li>DCG Life Medium Blog: https://medium.com/dcg-life</li>
<li>DCG Life Instagram: @dcglife</li>
</ul><h3 class="jobSectionHeader"><b>Benefits Snapshot</b></h3>
<ul><li>A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. The firm covers 60% of the premium cost for employees and all dependents.</li>
<li>Generous paid time off including paid federal holidays</li>
<li>401(k) retirement plan</li>
<li>Wellness programs and activities, and pre-tax Flexible Spending Accounts (FSA)</li>
<li>Paid Family Bonding for new parents, with 50% cost sharing for Short-Term Disability</li>
<li>$1,000 family expansion benefit to offset costs often uncovered with medical plans: fertility treatment, adoption, and surrogacy</li>
</ul>
<p>*Note that the above benefits are available only to full-time employees of DCG*</p>
<p></p>
<p><i>All qualified applicants will receive due consideration for employment without regard to personal characteristics or membership in any group protected by federal, state, or local law to include Veteran or disability status. DCG does not tolerate discrimination or harassment of any kind in the workplace, and we are committed to fostering a corporate culture that respects and values differences of thought informed by unique experiences.<br>
</i></p><p><br>
<i>If you are a person with a disability needing assistance with the application process, please contact</i><i> </i><i>hr@dcgcommunications.com</i><i>.</i></p></div></div>

Quantitative Survey Researcher

BCS Allegient

<div>Job Description:<p><br>
BCS Allegient has a 35-year history of helping government, research, and private sector clients implement their programs and missions to achieve success. We offer a breadth of professional support services in the areas of business management, communications, systems engineering, analysis, mission execution, and organization performance. We are looking for a Grants Management Analyst for a government client.</p>
<p>Job Responsibilities:</p>
<ul><li>Provide expert-level support for the full lifecycle of federal grants and cooperative agreements.</li>
<li>Conduct pre-award activities including budget analysis, risk assessments, and drafting terms and conditions.</li>
<li>Manage post-award functions such as monitoring performance, processing amendments, and initiating closeouts.</li>
<li>Interpret and apply federal regulations including 2 CFR 200 and the DOT Guide to Financial Assistance.</li>
<li>Advise program managers and leadership on complex grants management issues.</li>
<li>Troubleshoot and resolve challenges across pre-award, award, and post-award phases.</li>
<li>Use systems like ESC PRISM and GrantSolutions for grants processing and tracking.</li>
<li>Provide technical assistance and training to program staff and recipients.</li>
<li>Write and edit grant analysis documents and brief government officials.</li>
<li>Ensure compliance with all applicable laws, policies, and procedures throughout the grant lifecycle.</li></ul><br>
<br>
<br>
<b>Job Requirements:</b><br>
<ul>
<li>Minimum 4 years in federal grants/acquisition</li>
<li>Experience supporting pre-award, post-award, and closeout activities</li>
<li>Experience with technical assistance and compliance monitoring</li>
<li>Experience with 2 CFR 200, ESC PRISM, GrantSolutions preferred</li></ul></div>

Analyst

COBEC

<div><div><b>Position: Cost Analyst, Mid-level - FAA</b></div><div></div><div><b><br>
Function: Cost Analysis</b></div><div></div><div><b><br>
Location: </b>Remote Site/Cobec Site - DC (Required to come in-office as needed for client and/or integrator collaboration and meetings)</div><div></div><div><b><br>
Remote Work Option:</b> Yes</div><div></div><div><br>
Salary Range: $80- $150k</div><div></div><div><b><br>
Security Requirements</b></div><div>
Must be a US citizen or a legal resident for three of the past five years. Public Trust cannot be granted without meeting the residency requirement.<br>
<br>
 Must meet eligibility requirements for a US Public Trust security clearance (moderate risk), including a soft credit check and criminal background check. Please refer to the criteria listed in 5 CFR 731.202 to understand the Public Trust suitability requirements.</div><div></div><div><b><br>
Culture</b></div><div>
Cobec is consistently breaking the current mold for delivering services to our government clients. What does that mean? That means believing in a &ldquo;people first&rdquo; mentality, building high performance teams and empowering people to make informed decisions without going through a large bureaucratic system. Cobec values the well-being of employees and bestows tremendous trust in those people to negotiate work and non-work obligations. Cobec is where someone can bring their whole self to work and be themselves, never having to compromise their authenticity just to fit in. Lastly, we believe in the work we do, the goals and missions of our customers and the interpersonal relationships we have with clients, stakeholders, and our people.</div><div></div><div><b><br>
Values and Expectations</b></div><div>
The successful candidate for this role embodies the same values as Cobec. We realize experience is important, however; Cobec believes a person&rsquo;s abilities and skills that align with our values (Relationships, Leadership, Passion, Accountability, Integrity, Innovation, Quality, Teamwork, Diversity, Commitment, &amp; Respect) are the most important drivers for success in this role. In addition to exhibiting our values, a successful candidate for this role is expected to be a high performer, organized, dynamic, and have a positive attitude.</div><div></div><div><b><br>
Job Summary</b></div><div></div><div><br>
This position will cost estimation/analysis, software estimation/analysis, cost-benefit analysis, operations research, and/or technical analysis for the Federal Aviation Administration (FAA).</div><div></div><div><b><br>
Years of Relevant Experience</b></div><div></div><div><br>
The position requires 4-7+ equivalent years of experience in cost estimation/analysis, finance, engineering, cost estimation, cost-benefit analysis, operations research, and/or technical analysis. Specific experience with the Federal Aviation Administration (FAA) or the Department of Defense (DoD) is desired.</div><div></div><div><b><br>
Essential Job Functions</b></div><div></div><div><br>
The following duties are normal for this position. The omission of specific statements of duties does not exclude them from this position if the work is similar, related, and/or a logical assignment for this position. Other duties may be required and assigned.</div><br>
<div></div><ul><li>
Individual will perform cost analyst duties, responsible for overall development, evaluation, and quality assurance of cost estimates, including ad-hoc special studies, in support of investment decisions for information technology systems.</li><li>
Individual will perform cost analysis for program baselines, budget and life cycle cost estimates, feasibility studies and sensitivity analyses, acquisition/contract evaluation and contract solicitation support, and cost performance monitoring and analysis.</li><li>
Individual will provide analytical solutions, including development of program life cycle cost estimates (LCCEs), evaluation/review of LCCEs, economic analysis such as Net Present Value (NPV), Return on Investment (ROI), and Internal Rate of Return (IRR), and other business case documentation for a wide range of investment analysis tasks.</li><li>
Work will include data collection, data normalization, life cycle cost analysis, cost model development, cost risk analysis, earned value analysis, cost-benefit analysis, and other technical analyses as needed.</li><li>
Individual may be responsible for model and simulation development to provide quantitative analyses, cost-benefit and economic analyses to support the Federal Aviation Administration Program Acquisition and Operational Systems Evaluation.</li><li>
Individuals will be required to contribute effectively to working groups through oral and written communication and cooperative working relationships.</li></ul><div></div><div><b><br>
Education Requirements</b></div><div>
Bachelor&rsquo;s degree required, preferably in Engineering, Math, Operations Research, or Finance.</div><div></div><div><br>
Master&rsquo;s degree is a plus and may count as additional years of experience.</div><div></div><div><b><br>
Skills Requirements</b></div><ul><li>
Proficiency in use of cost estimating and risk tools such as Crystal Ball, ACEIT, SEER-SEM, and/or @RISK.</li><li>
Certified Cost Estimator/Analyst (CCE/A) designation from the International Cost Estimating and Analysis Association (ICCEA)</li><li>
High level of proficiency with MS Excel, MS PowerPoint, MS Project and other MS Office Products.</li><li>
Strong analytical background and excellent communication and interpersonal skills.</li></ul><div><b>
Travel</b></div><div>
Occasional travel required as needed by client/s and/or company</div><div></div><div><b><br>
EEO</b></div><div>
Cobec Consulting, Inc. is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, veteran status or any other status protected by federal, state and local law.</div><div><b>
EEO is the Law</b></div></div><div></div>

Cost Analyst, Mid-level - FAA

<div>Job Description:<p><br>
BCS Allegient has a 35-year history of helping government, research, and private sector clients implement their programs and missions to achieve success. We offer a breadth of professional support services in the areas of business management, communications, systems engineering, analysis, mission execution, and organization performance. We are looking for a Senior Grants Management Analyst for a government client.</p>
<p>Job Responsibilities:</p>
<ul><li>Provide expert-level support for the full lifecycle of federal grants and cooperative agreements.</li>
<li>Conduct pre-award activities including budget analysis, risk assessments, and drafting terms and conditions.</li>
<li>Manage post-award functions such as monitoring performance, processing amendments, and initiating closeouts.</li>
<li>Interpret and apply federal regulations including 2 CFR 200 and the DOT Guide to Financial Assistance.</li>
<li>Advise program managers and leadership on complex grants management issues.</li>
<li>Troubleshoot and resolve challenges across pre-award, award, and post-award phases.</li>
<li>Use systems like ESC PRISM and GrantSolutions for grants processing and tracking.</li>
<li>Provide technical assistance and training to program staff and recipients.</li>
<li>Write and edit grant analysis documents and brief government officials.</li>
<li>Ensure compliance with all applicable laws, policies, and procedures throughout the grant lifecycle.</li></ul><br>
<br>
<br>
<b>Job Requirements:</b><br>
<ul>
<li>Minimum 6 years in federal grants/acquisition</li>
<li>Experience with support across full grant lifecycle</li>
<li>Experience with policy interpretation and technical consultation</li>
<li>Experience with 2 CFR 200, ESC PRISM, GrantSolutions preferred</li></ul></div>

Senior Analyst

Adtalem Global Education

<div><p>Company Description</p><p>
Adtalem Global Education is a national leader in post-secondary education and leading provider of professional talent to the healthcare industry. Adtalem educates and empowers students with the knowledge and skills to become leaders in their communities and make a lasting impact on public health, well-being and beyond. Through equitable access to education, environments that nurture student success, and a focus on expanding and diversifying the talent pipeline in healthcare, Adtalem is building a brighter future for communities and the world.<br>
<br>
Adtalem is the parent organization of American University of the Caribbean School of Medicine, Chamberlain University, Ross University School of Medicine, Ross University School of Veterinary Medicine and Walden University.<br>
<br>
We operate on a hybrid schedule with four in-office days per week (Monday&ndash;Thursday). This approach enhances creativity, innovation, communication, and relationship-building, fostering a dynamic and collaborative work environment.<br>
<br>
Visit Adtalem.com for more information, and follow us on LinkedIn and Instagram.<br>
</p><p>Job Description</p><p>
The Senior IT Analyst supports Adtalem's Information Technology in the monitoring, reporting, and training activities with regards to compliance in multiple IT Service Management (ITSM) process areas. In this role, he/she supports efforts for advancing the capability maturity of ITSM processes for the entire IT organization</p><ul><li>
Supports ITSM activities of the assigned process area(s) including documentation, facilitation, reporting, monitoring, issue identification and resolution, and communication</li><li>
Facilitates meetings and associated tasks related to the assigned process area(s)</li><li>
Supports IT Service Manager activities related to the tools and methodologies in support of the assigned process area</li><li>
Supports activities of assigned area(s) to ensure compliance with applicable internal policies and procedures and external regulations</li><li>
Review and analyze monitoring reports and other related source documents for trending and reporting against associated SLA&rsquo;s</li><li>
Prepares service area relevant data for use and analysis by the IT Service Managers</li><li>
Responsible for Corrective Action and Continuous Improvement tasks by following up with responsible area for explanations and discussions.</li><li>
Provide support to assigned process Service Managers on ITSM related issues.</li><li>
Leads reviews, projects and training efforts as required</li><li>
Provide guidance to less experienced employees on ITSM matters</li><li>
Proactively assist management in identifying areas for improvement and develop high level plan to address these areas</li><li>
Completes other duties as assigned.</li><li>
Performs other duties as assigned.</li><li>
Complies with all policies and standards.</li></ul><p>
Qualifications</p><ul><li>
Bachelor's Degree in Technology or business related field.</li><li>
Fvie (5) plus years experience supporting ITSM practices in a large scale enterprise environment.</li><li>
Two (2) plus years ITIL background.</li><li>
Five (5) plus years experience in an IT analyst or support role.</li><li>
Strong organizational influence skills.</li><li>
Prior project management experience is required.</li><li>
Ability to analyze data and translate that into appropriate metrics.</li><li>
Good verbal and written communication skills, with the ability to communicate issues accurately and effectively as required.</li><li>
Ability to work well in teams and complete assignments on time.</li></ul><p>
Additional Information</p><p><i>
In support of the pay transparency laws enacted across the country, the expected salary range for this position is between $61,720.78 and $108,334.92. Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility. Our Talent Acquisition Team will be happy to answer any questions you may have, and we look forward to learning more about your salary requirements. The position qualifies for the below benefits.</i><br>
<i>
</i><br>
<i>Adtalem offers a robust suite of benefits including:</i></p><p></p><ul><li><i><br>
Health, dental, vision, life and disability insurance</i></li><li><i>
401k Retirement Program + 6% employer match</i></li><li><i>
Participation in Adtalem&rsquo;s Flexible Time Off (FTO) Policy</i></li><li><i>
12 Paid Holidays</i><br>
<i>
</i><br>
<i>For more information related to our benefits please visit: https://careers.adtalem.com/benefits.</i><br>
<i>
</i><br>
<i>You are also eligible to participate in an annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.</i></li></ul><p></p><p><br>
Equal Opportunity &ndash; Minority / Female / Disability / V / Gender Identity / Sexual Orientation</p></div><p></p>

Senior Analyst- Market Intelligence & Insights

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