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operations analyst

business analyst

American Red Cross

<div><h1 class="jobSectionHeader"><b>Please use Google Chrome or Mozilla Firefox when accessing Candidate Home.</b></h1><h1 class="jobSectionHeader"><b><i>
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest humanitarian network?</i></b></h1><p></p><h1 class="jobSectionHeader"><b>
Join us&mdash;Where your Career is a Force for Good!</b></h1><p></p><p><b>
Job Description:</b></p><p>
Working with the American Red Cross is like nothing else &ndash; it&rsquo;s as much something you feel as something you do. You become a vital part of the world&rsquo;s largest humanitarian network. Joining a team of welcoming individuals who are exceptional yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.</p><p></p><p>
When you choose to be a force for good, you&rsquo;ll have mentors who empower your growth along a purposeful career path. You align your life&rsquo;s work with an ongoing mission that&rsquo;s bigger than all of us. As you care for others, you&rsquo;re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.</p><p></p><p><b>
Where Your Career is a Force for Good!</b></p><p></p><p><b>
The American Red Cross is currently seeking an Sr Business Analyst to support our Fundraising Team across the United States. This is a virtual National Headquarters position and can be located anywhere in the United States.</b></p><p></p><p><b><i>
WHAT YOU NEED TO KNOW:</i></b></p><p></p><p>
The Senior Business Analyst serves as a liaison between the business unit, information technology, and other business partners to ensure that data and technological requirements meet the needs of fundraising program end users. Work within multiple technologies and complex systems. Develop requirements and specifications, maintain data integrity, troubleshoot issues, and document procedures. Provide support, development, and leadership guidance to co-workers, partners, and volunteers. Perform all duties and responsibilities in compliance with standard operating procedures and other applicable federal, state, and local regulations.</p><p></p><p><b><i>
WHERE YOUR CAREER IS A FORCE GOOD:</i></b></p><p></p><ul><li>
Analyzing user requests and needs, associated data, technology capability and risks and make recommendations and/or take necessary resolution actions, develop detailed supporting documentation.</li><li>
Execute business application-related processes and transactions.</li><li>
Provide user support related to business applications in day-to-day operations. Facilitate user training and awareness as required.</li><li>
Ensure applications are optimized to support business objectives and processes. Participate in efforts related to implementations, releases and systems modifications.</li><li>
Develop and execute test scenarios and procedures.</li><li>
Evaluate business and user needs and translate these into proper system requirement specifications and documentation.</li><li>
Export and import data as necessary. Ensure high data integrity is maintained. Analyze and validate data.</li><li>
Design and prepare customized reports, document report specifications. Ensure standard reporting procedures are aligned with business reporting requirements.</li><li>
Assist in the development of performance metrics and project reports.</li></ul><p></p><p><b><i>
WHAT YOU NEED TO SUCCEED:</i></b></p><p></p><p><b>
Education:</b> Bachelor's degree or equivalent experience required.<br>
<b>Experience:</b> Minimum 4 years of related experience or equivalent combination of education and related experience required.<br>
<b>Skills &amp; Abilities:</b> Effective verbal and written communication skills. Ability to apply technical expertise to resolve problems. Ability to effectively prioritize and execute tasks efficiently. Ability to work on a team.<br>
<b>Travel:</b> Travel may be required.</p><p></p><p>
Operational flexibility to meet sudden and unpredictable business needs and a willingness to work outside the established standard business hours if necessary</p><p><b><i><br>
WHAT WILL GIVE YOU THE COMPETITIVE EDGE</i></b></p><p></p><ul><li>
Experience with regional fundraising data coordination and management desired</li></ul><ul><li>
Degree in Computer Science, Information Technology, or Business Management
</li><li>Excellent written and verbal communication skills</li><li>
Experience working in Salesforce, Remote Data Capture (RDC), Donor Data Portal, and Power BI Reports</li><li>
Proficient in Microsoft Office with the versatility to apply these tools across a range of business functions. (data management, workflow automation, presentation delivery, and strategic reporting)</li><li>
Demonstrate ability to solve problems and analyze data</li><li>
Strong attention to detail</li></ul><p></p><p><b>
SALARY INFORMATION:
</b></p><p></p><p>The salary range for this position is $80,000- $90,000.</p><p>
Note that the American Red Cross sets salary ranges aligned to a specific geographic location in which the work is performed. The stated salary range in this posting is an average. The specific salary information will be shared at the time of phone screening based upon your location and qualifications.</p><p></p><p><b><i>
BENEFITS FOR YOU:</i></b></p><p></p><p>
 As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:</p><ul><li>
Medical, Dental Vision plans</li><li>
Health Spending Accounts &amp; Flexible Spending Accounts</li><li>
PTO: Starting 15 days a year; based on type of job and tenure</li><li>
Holidays: 11 paid holidays comprised of six core holidays and five floating holidays</li><li>
401K with up to 6% match</li><li>
Paid Family Leave Employee Assistance</li><li>
Disability and Insurance: Short + Long Term</li><li>
Service Awards and recognition</li></ul><p></p><h2 class="jobSectionHeader"><b><i>
Apply now! Joining our team will provide you with the opportunity to
</i></b></h2><h2 class="jobSectionHeader"><b><i>make your career a force for good!</i></b></h2><p></p><p><i>
The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.</i><br>
</p><p><b><i>Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.</i></b></p><p><br>
AmeriCorps, the federal agency that brings people together through service, and its partners &mdash; the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance &mdash; launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.</p><p></p><p><br>
Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.</p><p></p><p>
To view the EEOC Summary of Rights, click here: Summary of Rights</p></div>

Senior Business Analyst

AHU Technologies

<div><b>Job Description:</b><br>
<br>
<b>Short Description: </b>Provide support for Time Management and Labor, HRIS implementations, upgrades, testing and post-launch optimization.<br>
<br>
<br>
<b>Complete Description:
 </b><br>
<b>Job Summary:</b><br>
<br>
<b>Human Resources Business Analyst</b><br>
<ul><li>Provide support for Time Management and Labor, HRIS implementations, upgrades, testing and post-launch optimization and maintenance to include UKG Pro Workforce Management, UKG Human Resources Service Delivery, Ga@Work, HR Dashboards, Cross Reference Tables (CRT).</li><li>Complete roll-out of HRSD (digital files) Pro WFM, and Workforce Advanced Scheduler to remaining hospital locations and respond to SAO requests for data migration and clean ups related to the implementation of GA@Work.</li><li>SME for assigned areas of responsibility to include but is not limited to UKG Pro WFM, Advanced Scheduler, HRSD, and Ga@Work.</li><li>Analyzes information to determine the nature and extent of customer requirements and concerns.</li><li>Performs systems integration and UAT testing as assigned.</li><li>Performs data imports and exports within prescribed timeframes, conducts routine checks for quality assurance and data integrity.</li><li>Maintains and updatesCRTs, look up tables, reference materials, and structures to support change(s) in configuration, business rules, organizational set up, interfaces, and/or system access.</li><li>Responds to customer inquiries in a timely manner.</li><li>Works with IT and other stakeholders to resolve problems and provide solutions.</li><li>Assists in the development of standards and procedures.Keeps abreast of changes within the business community.</li></ul>
<br>
<b>Preferred Qualifications</b><br>
<ul><li>Bachelor&rsquo;s degree in related field, PMP certification.</li><li>Must demonstrate a minimum of 3 years&rsquo; business analyst experience working within an enterprise system supporting 4000+ employees and staff.</li><li>Expert user of Power BI and Microsoft Office.</li></ul><br>
<br>
<b>Technical Skills:</b><br>
<ul><li>Experience with Power BI</li><li>Microsoft applications</li><li>Experience with a project team responsible for roll out or migration of data at enterprise level</li><li>General experience with excellent customer, problem solving, documentation and follow-up skills.</li><li>PMP certification (MUST UPLOAD ACTIVE CERTIFICATION)</li><li>Business analyst</li></ul><br>
<p>
Flexible work from home options available.</p></div>

IT Business Analyst- Atlanta, Georgia

Museum of the Bible

<div><div><div><b>Date: </b>10/08/2025</div>
<div><b>Job Title:</b> Technical Project Manager/Business Analyst</div>
<div><b>Location: </b>Washington, D.C. | ONSITE | Monday - Friday<br>
<b>Division/ Department: </b>Administration / Technology Business Systems<br>
<b>FLSA: </b>Full Time, Exempt<br>
<b>Reports To: </b>Manager of Business Systems</div>
<div><b>Travel: </b>10% or less<br>
<b>Salary:</b> $71,000</div>
<div></div><div><div><b>MISSION:</b> <i>The Museum of the Bible is a global, innovative, educational institution whose purpose is to invite all people to engage with the transformative power of the Bible.</i></div><br>
<div></div>
</div><div></div><b>Technical Project Manager/Business Analyst</b><br>
<br>
As a Technical Project Manager/Business Analyst, your role would be responsible for overseeing and managing all aspects of assigned MOTB technology projects to ensure projects are successfully completed and meet organizational requirements. You will manage a project&rsquo;s scope, budget and schedule. You will engage stakeholders to define organizational problems and opportunities for improvement, determine organizational needs and identify solutions that provide desired organizational outcomes to support the strategy, mission and vision of MOTB. Collaborates with cross-functional teams, including IT, business units, and vendors to ensure processes align with organizational needs<br>
<br>
<br>
<b>Duties and Responsibilities</b></div>
<ul><li>Take ownership of various application admin tasks</li>
<li>Assist in managing Business Systems projects, including schedules, budgets, and communication with consultants, contractors, and vendors</li>
<li>Working knowledge of Windows operating systems, Workstations, Microsoft Office, and other Demonstrate industry best practices and how they would be delivered in the solution</li>
<li>Coordinates technical and system issues on Point of Sale (POS) equipment.</li>
<li>Assist in configuration, setup, and testing of POS for store and ticketing on registers and mobile devices. Working knowledge of POS functionality.</li>
<li>Assist in the analysis, design, configuration, testing and maintenance of MOTB data systems.</li>
<li>Aptitude for learning new software systems and support the continuous improvement of a CRM system and the ongoing customization requests</li>
<li>Provide technical assistance in training, mentoring, and coaching professional and technical staff.</li>
<li>Tracks and fully documents business processes.</li>
<li>Participate in user acceptance testing and testing of new system functionality.</li>
<li>Coordinate meetings, prepare agendas and meeting minutes</li>
<li>As needed, inclusion in official or incidental photographs and videos for MOTB and/or guests</li>
</ul><div><b>Education/Qualifications/Skills Requirements:</b></div><br>
<div>
</div><div><br>
<b>Education:</b></div>
<ul><li>Four-year college degree in MIS, computer science, or equivalent experience.</li>
</ul>
<div><br>
<b>Qualifications:</b></div>
<ul><li>3-5 years of experience working in a technical project role.</li>
<li>Demonstrated understanding of business analysis principles, processes, and techniques</li>
<li>Must be able to work at and operate a computer terminal for 8 or more hours per day, along with the ability to lift 25 pounds</li>
<li>Passionate about the Bible and will champion our mission to invite all people to engage with the transformative power of the Bible.</li>
</ul><div><b>Skills:</b></div>
<ul><li>Excellent interpersonal skills</li>
<li>Strong consultative and advisory skills</li>
<li>Excellent written and verbal communication skills</li>
<li>Experience with Point of Sale (POS) systems and Admissions.</li>
<li>Ability to develop and prepare use cases, functional specifications, and technical requirements</li>
<li>Ability to understand and represent the needs of the end user in a COTS/cloud-based application environment</li>
<li>Strong MS Office skills (Word, Excel, PowerPoint) Strong MS Visio skills.</li></ul></div>

Technical Project Manager/Business Analyst

MANTECH

<div><p><b>MANTECH </b>is seeking a motivated, career and customer-oriented <b>Senior Program Analyst</b> to join our team in <b>Washington, D.C.</b> This is an <b>on-site</b> position.</p><p></p><p>
This position will provide critical programmatic and technical support to the Integrated Combat System (ICS) program, assisting the PEO IWS X Business Director and Software Development Director.</p><p></p><p><b>
Responsibilities include but are not limited to:</b></p><ul><li><p>
Lead the preparation and delivery of executive briefings, supporting communication with fleet leadership, senior acquisition officials, and external partners</p></li><li><p>
Manage legal and contractual documentation, ensuring smooth execution and resolution of complex issues</p></li><li><p>
Facilitate internal and external engagements on re-architecture and system integration plans to align stakeholders and ensure program cohesion</p></li><li><p>
Serve as lead analyst on performer cost estimates, informing funding allocations and resource decisions</p></li><li><p>
Develop and maintain program artifacts and build plans, translating strategy into actionable development steps</p></li><li><p>
Coordinate and validate cost estimation methodologies, including drafting CARD and RDP inputs</p></li><li><p>
Lead updates for the Software Pathway Value Assessment and respond to program status requests</p></li><li><p>
Drive agile coordination, including ceremonies, SME inputs, action tracking, and leadership sync meetings</p></li><li><p>
Support strategic discussions on metrics, using tools like Jira to measure progress and inform leadership</p></li></ul><p></p><p><b>
Minimum Qualifications:</b></p><ul><li><p>
Master&rsquo;s degree in any field and 10+ years of experience providing project and program analysis experience to the military and/or Federal contracts, or a Bachelor&rsquo;s degree in any field and 15+ years of experience providing project and program analysis experience to the military and/or Federal contracts in lieu of Master's degree</p></li><li><p>
Experience analyzing program tasks, progress status, annotating risks and dependencies, and reporting concerns to leadership</p></li><li><p>
Experience with developing individual project schedules for area of technical responsibility leads</p></li></ul><p></p><p><b>
Preferred Qualifications:</b></p><ul><li><p>
Experience with the design, operation, and maintenance of Navy ships</p></li><li><p>
Experience providing technical and programmatic support to combat systems on in-service ships</p></li><li><p>
Familiarity with DoD/DON Policies and Procedures related to systems engineering processes and the acquisition and modernization of Navy combat systems</p></li></ul><p></p><p><b>
Clearance Requirements:</b></p><ul><li><p>
Must be a U.S. Citizen and be able to obtain and maintain an active Secret security clearance</p></li></ul><p></p><p><b>
Physical Requirements:</b></p><ul><li><p>
The person in this position must be able to remain in a stationary position 50% of the time.</p></li><li><p>
Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers, via email, phone, and or virtual communication, which may involve delivering presentations.</p></li></ul></div><p></p>

Senior Program Analyst

Syms Strategic Group, LLC (SSG)

<div><b>Syms Strategic Group (SSG) </b>is seeking a talented <b>Senior Functional Analyst</b><br>
<b>Location: </b>Remote<br>
<b>Department: </b>Veterans Affairs<br>
<b>Type: </b>Full Time<br>
<b>Min. Experience: </b>Experienced<br>
<b>Security Clearance Level: </b>Public Trust (MBI)<br>
<b>Salary Range: </b>$95,000 - $110,000<br>
<br>
<b>Military Veterans are highly encouraged to apply!</b><br>
<div><div><div><b>
Essential Duties and Responsibilities</b></div></div><br>
<div><ul><li>
Lead the capture of business requirements for software development teams</li><li>
Collaborate with business users, Information Technology (IT), and leadership to elaborate and document requirements in an Application Lifecycle Management (ALM) tool</li><li>
Manage requirements in an ALM tool</li><li>
Perform Agile requirement management activities for a product team</li><li>
Perform the analysis of user needs to determine functional, cross-functional, and technical requirements</li><li>
Conduct user interviews, lead and facilitate sessions, and develop business process models and formal specifications</li><li>
Work with customers, team members, stakeholder users, and other contractors to gather and document business, functional, technical, and non-technical requirements</li><li>
Perform elaboration of user stories and decomposition of stories into backlog items and determine acceptance criteria</li><li>
Use an ALM tool (JIRA) for Requirements Management, Testing, and Defect Management to create and manage requirements, epics, sub-epics, and user stories</li><li>
Perform the collection, tracking, and monitoring of system and business requirements</li><li>
Validate requirements and integration</li><li>
Conduct backlog refinement sessions</li><li>
Coordinate with Systems Engineers to assess impact on technical solutions</li><li>
Manage and coordinate requirements for various projects</li><li>
Write and deliver project documents to the client</li><li>
Identify and manage risks and issues impacting the progress and outcome of the project</li><li>
Develop and maintain the scheduled project/product backlog(s)</li><li>
Own and manage requirements change control</li><li>
Develop Change Requests per established policies and procedures</li><li>
Facilitate accurate configuration management for project-related artifacts</li><li>
Identify, document, verify, and track traceability amongst requirements, test cases, and potential risks and impediment</li><li>
Collect, analyze, manage, and report key Program and Product Team execution status and metrics across all aspects of the Agile product development lifecycle using SAFe</li><li>
Perform analysis to identify required tasks and their interrelationships to establish well-documented stories</li><li>
Become a product functional Subject Matter Expert (SME)
</li><li>Lead and mentor junior analysts in accordance with strategy and direction established by the Team Lead</li><li>
Establish strong relationships with product and business owners</li><li>
Support development team as needed to help everyone understand the requirements&rsquo; details</li><li>
Follow Agile methodology (Scrum) and deliver requirements/specifications for Sprint teams</li><li>
Remove impediments from team members to achieve successful completion of Sprints</li><li>
Provide clear qualitative and quantitative information to teams and stakeholders</li><li>
Support change control processes established to monitor and control project scope</li></ul></div><br>
</div>
<div><div><div><b>
Required Skills and Experience</b></div></div><br>
<div><ul><li>
Must possess a strong background in software development and Agile/Scaled Agile Framework (SAFe) methodologies</li><li>
Must possess excellent oral and written communication skills with the demonstrated ability to communicate complex technical topics to the customer, management, and non-technical audiences</li><li>
Must possess excellent attention to detail, customer service skills, and problem-solving abilities</li><li>
Past experience conducting independent research to support the resolution of complex questions</li><li>
Must possess advanced experience with Microsoft (MS) Office, including Excel</li><li>
Must possess excellent analytical skills, including the integrating information from several sources</li><li>
Expertise with JIRA tools</li><li>
Experience in large, Agile software development or data integration projects</li></ul></div><br>
<div><div><b>
Professional Certifications</b></div><div> None required</div></div><br>
<div><div><b>
Years of Professional Experience</b></div><div> 10 years of professional (an additional 10 years of experience may be substituted for education)</div></div><br>
<div><div><b>
Desired experience</b></div><div> Experience working in an Agile environment<br>
Working knowledge of VA&rsquo;s Veterans Independence Program (VIP)<br>
VA SQA Testing experience<br>
Certified Scrum Master (CSM) or Professional Scrum Master (PSM)<br>
Experience working for a Federal Health Agency (VA, DHA, HHS, etc.)<br>
Healthcare billing and claims processing application knowledge</div></div><br>
<div><div><b>
Formal Education</b></div><div> Master&rsquo;s degree in Engineering or a related scientific or technical discipline</div></div><br>
<div><div><b>
Citizenship Requirement</b></div><div><b> U.S. Citizenship required for this specific opportunity</b></div></div><br>
<div><div><b>
Security Clearance Requirements</b></div><div> Must possess or qualify for a Public Trust (MBI)</div></div><br>
<div><div><b>
CRITICAL NOTES:
</b></div><ul><li>SSG will not make assumptions regarding your qualifications. Your answers to the mandatory screening questions must be supported by the information on your resume. Applications with inconsistencies will not be considered.</li><li>
Recruiters or Third parties will not be considered.</li><li>
This is a 100% U.S. based remote position. However, candidates from CA, CO, NJ or NY will not be considered.</li></ul></div><br>
</div><br>
<b><i>
U.S Citizenship is required for this specific opportunity</i></b>. Applicants selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information and be able to obtain a government-granted security clearance. Individuals may also be subject to a background investigation including, but not limited to criminal history, employment and education verification, drug testing, and creditworthiness.<br>
<br>
Syms Strategic Group, LLC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, marital status, disability, veteran status, sexual orientation, or genetic information.<br>
<p>
</p><p>qWUrY97BWU</p></div>

Senior Functional Analyst

Serco

<div>Position Description :
<p>
Looking for a Logistics Analyst opportunity at a place you can have influence every day? Then Serco has the right opportunity for you!</p><p></p><p><br>
As the Junior Logistics Analyst, you will be a part of Team Submarine located in Washington, DC. As part of this dynamic team, you will be expected to bring your expertise and collaborative skills to make an impact towards our military defense and safety of our sailors.</p><p></p><p><br>
Serco supports the US Navy Team Submarine contract by supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.</p><p></p><p><b><br>
In this role, you will:</b></p><ul><li>
Coordinate with various submarine In-Service Engineering Agents (ISEA), operational and logistic stakeholders to understand full scope of requirements.</li><li>
Disseminate information, answer requests for information to stakeholders for adjudication of requests.</li><li>
Follow through on change implementation across Program systems and logistics chains (tech manuals, supply chain documentation, e.g.)</li><li>
Collaborate with team members and NAVSEA clients to collect and analyze data.</li></ul>
Qualifications:
<p><b>
To be successful in this role, you should have:</b></p><ul><li>
An active or current Interim Secret clearance</li><li>
US Citizenship</li><li>
Bachelor's degree in a business or technical field</li><li>
4 years of experience (Experience in engineering/science management, operations research analysis, or a relevant field highly preferred)</li><li>
Significant focus on attention to detail and comfortable with technical detail</li><li>
Ability to work both independently and as part of a team.</li><li>
Problem solving and documentation skills.</li><li>
The drive to be committed to personal learning and continuous improvement, freely communicating ideas and seeking the best overall output.</li><li>
Ability to be highly organized with an emphasis on attention to detail, timeliness, and accuracy.</li><li>
Ability to travel up to 10 % required.</li></ul><p><b>
Additional desired experience and skills:</b></p><ul><li>
An active Secret clearance</li><li>
SharePoint experience</li><li>
7 years of experience with Navy acquisition and Submarine Programs.</li><li>
Active-Duty Experience in the submarine service.</li><li>
Recent experience in Team Submarine would be ideal.</li></ul><p>
If you are interested in joining Serco, submit your application today! Discover your place in our world.</p><p></p><p><br>
Meet Your Recruiter!</p><div></div><div><br>
In compliance with state and local laws regarding pay transparency, the salary range for this role is $66,154.44 to $99,232.27; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.</div>
Company Overview :
<p>
Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco&rsquo;s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.</p><div></div><p><br>
To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco. If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.</p><div></div><p><br>
Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.</p><div></div><p><br>
Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com.</p><div></div><p><br>
Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</p></div>

Junior Logistics Analyst - Washington, D.C.

Lockton Companies

<div><div><div><div><div><div>Working at Lockton
</div><p>At Lockton, we&rsquo;re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We&rsquo;re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, <b>you belong here.
</b></p></div><div><div><div>Business unit
</div><div>Northeast Series
</div></div><div><div>Salary
</div><div>$60,000-$68,000
</div></div><div><div>Schedule
</div><div>Full-time
</div></div><div><div>Lockton Benefits Offerings
</div><div>Click Here
</div></div><div><div>Workplace
</div><div>Hybrid
</div></div></div><div></div><div><div><div>Your Responsibilities
</div></div><div><p><b>About Lockton Northeast
</b><br>
For the Northeast Series, you&rsquo;ll find our people in the metropolitan areas spanning Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland ME. With our unmatched work ethic, and an ability to go above and beyond to make a difference for our clients, the Northeast continues to experience double-digit (organic!) growth.
</p><p>We offer a flexible &amp; hybrid work environment that allows our Associates to split their time between in-person and remote.
</p><p><b>Position Overview:
</b><br>
The Benefits Analyst is Lockton Northeast&rsquo;s entry-level position and is designed for a recent college graduate or experienced professional with 1 to 2 years of relevant insurance experience. The Analyst will be part of our Career Foundations Program which is designed to provide the technical and practical training needed to develop the Analyst as they look forward to a successful and long-term career in the Lockton Northeast Series. The Analyst is responsible for day-to-day client service and renewal support to Account Managers, Senior Account Managers and/or Account Executives.
</p><p><b>Core Responsibilities:
</b></p><ul><li>Responds to Client&rsquo;s inquiries, maintaining documentation of communications, existing issues, and issue resolutions
</li><li>Provides Client service aligned with Lockton Northeast processes/protocols as it relates to the client engagement strategy including support as part of the client service team from strategy planning through to renewal
</li><li>Sends compliance communications as needed
</li><li>Manages open enrollment communications process including presentation support
</li><li>Reviews plan documents and materials for accuracy
</li><li>Responds to emails in timely manner (within 24 hours)
</li><li>Updates client call logs
</li><li>Sets expectations with internal team on deliverable format, timing, etc.; completes tasks within deadlines and communicating to team if they anticipate any challenges meeting deliverables
</li><li>Develops proficiency in benchmarking, 5500 preparations, marketings, cost report, and other tools outlined in Client Engagement workbook
</li><li>Completes the Career Foundations Program (CFP) within 2 years
</li><li>Attends all training sessions; drive engagement and build a relationship with mentor
</li><li>Gains entry level knowledge of employee benefits and group insurance
</li><li>Develops a basic understanding of Lockton and the services we provide
</li><li><p>Performs other responsibilities and duties as needed<br>
</p></li></ul><p></p><p><b>A successful candidate will:
</b></p><ul><li>Solicit feedback regularly from team and actively make progress towards goals
</li><li>Take meeting notes and send out within 24 hours
</li><li>Exhibit an eagerness and enthusiasm to learn and be a part of a team
</li><li>Display strong interpersonal skills and ability to communicate effectively and professionally, both verbally and in writing
</li><li>Excel at multi-tasking, adapt to change and work on tight deadlines to meet our clients&rsquo; needs
</li><li>Manage time effectively, prioritize and ensure that deadlines are met without compromising quality
</li><li>Exhibit intellectual curiosity
</li><li>Take initiative to solve problem independently before seeking help
</li><li>Actively participate in the Career Foundations Program
</li><li>Pursue technical excellence through professional designations, industry workshops, etc.
</li><li>Seek out new work assignments and assist other team members when capacity allows
</li></ul></div></div><div></div><div><div><div><div>Qualifications
</div></div><ul><li>Bachelor&rsquo;s degree in a business-related program or other related field, or equivalent work experience is preferred including human resources administration, risk management or health policy.
</li><li>Ability to efficiently organize work and manage time in order to meet deadlines
</li><li>Exceptional verbal, written, and interpersonal skills
</li><li>Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
</li><li>Willingness and ability to work outside of normal business hours and travel as needed
</li><li>Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
</li><li>Exhibits strong written and oral communication
</li><li>Must be legally authorized to work in the United States and not require sponsorship for this position, now or in the future
</li></ul></div></div><div><div>Equal Opportunity Statement
</div><p>Lockton Companies is proud to provide everyone an equal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.
</p><p>At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learns from, celebrates and thrives because of our breadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.
</p></div><div><div><div>About Lockton
</div><p>Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what&rsquo;s right every day.
</p><p>At Lockton, we believe in the power of all people. You belong at Lockton.
</p></div><p></p><div><div>How We Will Support You
</div><p>At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.
</p><p>We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.</p><p><br>
</p></div></div><div><div>No Agencies Please
</div><p>Any Employment Agency, person or entity that submits an unsolicited resume to this site does so with the understanding that the applicant's resume will become the property of Lockton Companies, Inc. Lockton Companies will have the right to hire that applicant at its discretion and without any fee owed to the submitting Employment Agency, person or entity. Employment Agencies, who have fee Agreements with Lockton Companies must submit applicants to the designated Lockton Companies Employment Coordinator to be eligible for placement fees.
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</div></div></div></div></div></div></div></div><div></div><div><div><div>Life at Lockton
</div></div><div></div><div><div><div><div>September 24, 2025
</div>Lockton Named One of...
<div>Lockton is proud to be recognized as one of Glassdoor&rsquo;s Best-Led Companies of 2025, a list that honors leadership teams who are redefining the employee experience. This elite recognition is based entirely on voluntary and anonymous employee reviews, making it a true reflection of how Lockton Associates perceive leadership across the company. Glassdoor&rsquo;s selection highlights companies whose leaders: Embody the company&rsquo;s mission and culture Communicate transparently, especially in times of uncertainty Remain accessible and visible to their teams Prioritize employee well-being At Lockton, leadership is more than strategy; it&rsquo;s about showing up for our people. In Associates reviews, our leaders are consistently described as approachable, high-quality, supportive, and genuinely caring. Lockton is a place that truly empowers its people to innovate and create. The company operates with strong foundational values and moves with impressive speed and agility. The leadership team, along with colleagues across the board, brings genuine energy, passion, and care to everything they do. It&rsquo;s an environment where you feel supported and inspired. -Glassdoor review by a current Associate Our caring culture starts at the top. Ron Lockton, Chairman and CEO, holds a 96% approval rating on Glassdoor, a reflection of his authentic leadership style and unwavering commitment to Lockton&rsquo;s people-first culture. The leadership team at Lockton is truly inspiring. Their guidance, approachability, and commitment to employees' well-being create a positive atmosphere where everyone feels motivated to contribute their best. -Glassdoor review by a former Associate This honor follows another major milestone earlier this year, when Lockton was named a Best Managed Company by Deloitte for the fifth consecutive year&mdash;further validating our commitment to operational excellence, strategic vision, and a culture that puts people first. Lockton is honored to be among the 50 companies setting the standard for exceptional leadership.
</div></div></div></div><div></div><div><div><div><div>September 23, 2025
</div>Lockton Pledges $1 M...
<div>Lockton has pledged $1 million to support the Spencer Educational Foundation. The contribution, which will advance the Foundation&rsquo;s mission of supporting the next generation of risk management and insurance professionals, was announced at the Foundation&rsquo;s annual Funding Their Future Gala, which generated more than $1.9 million, a new high-water mark. Underscoring the firm&rsquo;s commitment to talent development, Lockton U.S. President Tim Ryan said the contribution will further bolster the Foundation&rsquo;s ability to provide scholarships, internships, and experiential learning grants. Ryan was the honoree at the Gala, which was held Sept. 18 in New York. &ldquo;For decades, Spencer has played a critical role in preparing students for meaningful careers in our industry,&rdquo; said Ryan. &ldquo;Speaking with several Spencer Scholars was the highlight of the night. Some are the first in their families to attend college. Some are working multiple jobs to pay for school. Their determination is inspiring, and it reminds us that our role isn&rsquo;t just about financial support&mdash;it&rsquo;s about showing up with our time, our mentoring, and real-world experiences that set students up for success. This is a shared responsibility, and Lockton is proud to invest in the future of our profession by supporting the Foundation&rsquo;s mission.&rdquo; Ryan also highlighted the industry&rsquo;s ongoing need to attract and develop talent with a wide range of skills. &ldquo;Insurance offers a broad and rewarding set of career paths,&rdquo; he said. &ldquo;The more we can arm students with experience, access, and support early in their careers, the stronger our industry will be in the years to come.&rdquo; Lockton has a long-standing partnership with Spencer. In 2004, following the passing of Lockton&rsquo;s founder, the firm established the John T. Lockton Memorial Scholarship to honor his legacy and create opportunities for students entering the field of insurance. Since then, Lockton has contributed nearly $1 million in scholarships, along with mentoring and programming support. &ldquo;The results of this year&rsquo;s Gala demonstrate the industry&rsquo;s unwavering dedication to cultivate future talent,&rdquo; said Johnell Holly, SVP at FM and Chair of the Spencer Board of Directors. &ldquo;Lockton&rsquo;s generous contribution on top of our Gala fundraising result amplifies the impact of these efforts and enables Spencer to expand its programming to meet the increasing needs of students and educators and to promote careers in insurance.&rdquo; Close to 600 senior insurance executives attended the Funding Their Future Gala to celebrate Spencer&rsquo;s mission and invest in the talent pipeline critical to the industry&rsquo;s long-term success. With 87 cents of every dollar spent on programs that advance the mission, Spencer proudly focuses all efforts on the development of insurance industry talent. For additional information about the Spencer Educational Foundation and opportunities to contribute, please visit www.spencered.org.
</div></div></div></div><div></div><div><div><div><div>September 15, 2025
</div>Lockton Recognized a...
<div>Lockton is proud to be recognized by Seramount as one of the 100 Best Companies for 2025, an honor that reflects our commitment to supporting working parents and fostering a family-friendly culture. This marks our first appearance on the list, which evaluates companies based on benefits, flexibility, and career support for employees balancing work and family life. &ldquo;Our people are our greatest asset,&rdquo; said Stephanie Robinson, Lockton&rsquo;s Chief Diversity Officer. &ldquo;We&rsquo;re intentional about creating an inclusive, forward-thinking environment where Associates&mdash;especially those who are parents&mdash;can grow professionally while enjoying meaningful time with their families.&rdquo; Comprehensive Support for Growing Families We are committed to supporting Associates as they grow their families &ndash; no matter how. We offer generous paid parental leave for birth, adoption, or surrogacy, along with adoption reimbursement. We also partner with a leading family health platform that provides 24/7 virtual care, fertility support, and personalized guidance to help Associates navigate every stage of their family journey. Helping Parents Return to Work with Confidence We support new parents with benefits that ease the transition back to work. Nursing mothers who travel have access to breast milk shipping services, and all Associates can access caregiver resources and work with their managers to create flexible schedules that support both personal and professional goals. Supporting Parents as They Grow Their Careers We believe parenthood should never be a barrier to professional growth. That&rsquo;s why we offer continued support for parents returning to the workplace. Our Families@Work Associate Resource Group provides a strong community, helpful resources, and peer support to help parents navigate work-life balance. We also offer mentorship opportunities to ensure parents feel empowered in their careers and supported in their development. Lockton is proud to be recognized among those setting the standard for inclusive and supportive workplaces. If you're seeking a company that values balance, flexibility, and personal growth, Lockton could be the right fit for you.
</div></div></div></div><div></div><div><div><div><div>September 1, 2025
</div>Lockton Named a Best...
<div>We've done it again! For the 17th consecutive year, Lockton has been named one of the Best Places to Work in Insurance. This recognition reflects our ongoing commitment to creating a workplace where Associates feel empowered, supported, and inspired to thrive personally and professionally. As a family-owned company, our independence allows us to invest in what matters most: our people. Our award-winning culture is built on inclusion, wellness, growth, and purpose, and it's shaped every day by our incredible Associates and leadership. From generous benefits to long-term career development, Lockton fosters a stable, innovative, and people-first environment. A culture of empowerment and inclusion Whether you're just starting your career or are a seasoned professional, we provide the tools and support to help you grow&mdash;professionally and personally. Our culture is rooted in authenticity, inclusion, and empowerment. Associates are encouraged to bring their whole selves to work, and the company actively supports this through Associate Resource Groups, DEI Councils, and inclusive leadership initiatives. Making a real impact Our people-centered culture shines through in the everyday experiences of our Associates. Whether through volunteering initiatives, mentorship programs, or leadership development, we encourage our people to pursue purpose alongside performance. Our commitment to impact goes beyond business&mdash;it's about creating space for individuals to thrive and give back in ways that matter most to them. Work-life balance and best-in-class benefits We understand that life doesn't stop when work begins. With flexible work arrangements, industry-leading health insurance, wellness programs, and a strong emphasis on mental health, we ensure that Associates can maintain a healthy balance. Career growth and development From early career programs to leadership development, we invest heavily in our people. Associates have access to professional training, mentorship, and global opportunities across more than 140 offices worldwide. The entrepreneurial spirit at Lockton means our people are empowered to innovate, lead, and make a real impact. Join a company that puts people first If you're looking for a workplace that values your voice, supports your growth, and celebrates your individuality, look no further. Explore opportunities and discover what makes life at Lockton so special. About Best Places to Work Best Places to Work in Insurance, an annual feature presented by Business Insurance and Best Companies Group, lists the agents, brokers, insurance companies, and other providers with the highest employee engagement and satisfaction levels. Best Companies Group identifies the leading employers in the insurance industry by conducting a free two-part assessment of each company. The first part is a questionnaire completed by the employer about company policies, practices, and demographics. The second part is a confidential employee survey on engagement and satisfaction.</div></div></div></div></div></div></div></div></div><div></div>

Benefits Analyst

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