sales representative Jobs in Room Dining Assistant Server Jobs In Kuwait

sales representative

account manager Jobs in Room Dining Assistant Server Jobs In Kuwait

account manager

airport representative Jobs in Room Dining Assistant Server Jobs In Kuwait

airport representative

front desk agent Jobs in Room Dining Assistant Server Jobs In Kuwait

front desk agent

lead contracts administrator Jobs in Room Dining Assistant Server Jobs In Kuwait

lead contracts administrator

reservation agent

Holiday Inn

<div>Reservation Agent

Are you passionate about creating memorable first impressions? We&rsquo;re looking for a Reservation Agent who will be the voice of our hotel, helping guests plan their perfect stay and ensuring every booking is handled with care and professionalism.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:

Responding promptly to reservation requests by phone, email, and online systems with accuracy and courtesy.

Handling individual, group, and corporate reservations, ensuring proper entry into the system.

Maximizing room revenue by applying upselling techniques and promoting special offers.

Monitoring daily arrivals, cancellations, and amendments while coordinating with Front Office and Sales teams.

Assisting guests with inquiries about hotel facilities, services, and local attractions.

Maintaining accurate records and ensuring all reservations comply with hotel standards and policies.

Supporting Revenue and Sales teams with regular reporting and forecasts.

Delivering outstanding customer service to ensure guest satisfaction before arrival.
What we need from you:

Prior experience in a reservations or front office role is an advantage, ideally in a luxury or 5-star hotel.

Strong communication skills, both verbal and written.

Excellent telephone etiquette and a friendly, professional manner.

Familiarity with hotel reservation systems (Opera or similar) and Microsoft Office tools.

Ability to work in a fast-paced environment while maintaining accuracy.

Strong problem-solving skills and a guest-focused mindset.

Flexibility to work shifts, weekends, and holidays as needed.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Reservation Agent

Alghanim Industries

<div>
 Job description:
 
 
 
 
 Job Summary
 
 
 
 The Interaction Center Supervisor will be managing a team, supervising the activities of the Call Centre, ensuring individual agents are performing against targets, reviewing their performance and coaching/training, preparing reports and analyzing data.
 
 
 
 Job Responsibilities&nbsp;
 
 
 
 The job holder will be responsibile for training, and preparing call center representatives to&nbsp;respond to customer questions and complaints and troubleshoot problems with services or products.
 
 <ul>
 <li>
 Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
 </li>
 <li>
 Answering agent questions regarding best practices or difficult calls.
 </li>
 <li>
 Identifying operational issues and suggesting possible improvements.
 </li>
 <li>
 Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
 </li>
 <li>
 Preparing reports and analyzing data to assist management as they determine call center goals.
 </li>
 <li>
 Working with other supervisors and management team members to support agents and maximize customer satisfaction.
 </li>
 <li>
 Make sure that the team leader &amp; IC agents are following the rules of IC, call procedures, data accuracy, and KPI&rsquo;s
 </li>
 </ul>
 
 
 Candidate Requirements
 
 
 
 Bachelors degree in Business Adminstration or any related field
 
 
 &nbsp;
 
</div>

Alghanim Academy - Interaction Center, Engineering (Full-time opportunity)

Alghanim INDUSTRIES

Date: 23 Sept 2025
 
Location: 
KW
 
Company: 
Alghanim Industries
 
Job Summary
 
The Interaction Center Supervisor will be managing a team, supervising the activities of the Call Centre, ensuring individual agents are performing against targets, reviewing their performance and coaching/training, preparing reports and analyzing data.
 
Job Responsibilities
 
The job holder will be responsibile for training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.
 
Ensuring agents understand and comply with all call center objectives, performance standards, and policies.
 
Answering agent questions regarding best practices or difficult calls.
 
Identifying operational issues and suggesting possible improvements.
 
Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
 
Preparing reports and analyzing data to assist management as they determine call center goals.
 
Working with other supervisors and management team members to support agents and maximize customer satisfaction.
 
Make sure that the team leader & IC agents are following the rules of IC, call procedures, data accuracy, and KPI’s
 
Candidate Requirements
 
Bachelors degree in Business Adminstration or any related field

<div>Front Office Agent

Do you have a passion for delivering exceptional guest experiences from the very first moment of arrival? We&rsquo;re looking for a Front Office Agent who will be the friendly face of our hotel, ensuring every guest feels welcome and cared for throughout their stay.
A little taste of your day-to-day:

Every day is different, but you&rsquo;ll mostly be:

Welcoming guests with warmth, professionalism, and a smile.

Handling check-in, check-out, and room assignments efficiently.

Responding promptly to guest inquiries and requests, both in person and over the phone.

Processing payments accurately and managing billing or cashiering tasks.

Providing information about hotel services, local attractions, and transportation options.

Collaborating with other departments to ensure smooth operations and guest satisfaction.

Maintaining accurate records in the hotel&rsquo;s property management system.
What we need from you:

Previous experience in a Front Office/Reception role in a 4- or 5-star hotel is an advantage.

Strong communication and interpersonal skills.

A proactive, guest-focused attitude with a professional appearance.

Ability to multitask under pressure while maintaining attention to detail.

Fluency in English is required; additional languages are a plus.

Flexibility to work in shifts, including nights, weekends, and holidays.
Don't quite meet every single requirement, but still believe you'd be a great fit for the job? We'll never know unless you hit the 'Apply' button. Start your journey with us today.</div>

Front Office Agent

CAPAGO International

<div>
 
 TO KNOW BEFORE APPLYING
 
 
 
 <ul>
 <li>
 This position is based in Koweit ;
 </li>
 <li>
 Temporary contract offered - 6 months (no freelance contract nor expatriation) ;
 </li>
 <li>
 0 - 2 years of experience required ;
 </li>
 <li>
 Fluent in English &amp; Arabic mandatory - written &amp; spoken ;
 </li>
 <li>
 French is an advantage.
 
 
 </li>
 </ul>
 
 Who We Are
 
 
 
 CAPAGO is a French provider of outsourcing services for European governments and their diplomatic missions, responsible for financing and managing visa application centres to process their Schengen visa applications.
 
 
 We currently operate in 9 countries and welcome more than 250,000 visa applicants yearly.
 
 
 As part of our development, we are looking to strengthen our Contact Center department and are looking for an Multicanal customer support agent who is looking for new challenges within a dynamic and human-focused company.
 
 
 
 Description Of The Position
 
 
 
 The Multicanal Customer Support Agent (CSA) at Capago has the following objectives:
 
 
 <ul>
 <li>
 Multichannel management: Handling interactions through various channels (chats, emails, phone calls) with standard and platinum applicants.
 </li>
 <li>
 Sales conversion: Identifying cross-selling opportunities and promoting additional services to convert standard applicants into platinum applicants.
 </li>
 <li>
 Complaint management: Addressing complaints promptly, escalating unresolved issues, and ensuring follow-up to guarantee applicant satisfaction.
 </li>
 <li>
 Documents check: verifying all documents of clients and ensure completion of the applicaiton before submission and within the visa type guidelnes.
 </li>
 <li>
 Outbound campaigns: Conducting outbound campaigns to promote services and gather information from applicants
 </li>
 <li>
 Proactive engagement: Understanding applicants needs to provide personalized and accurate recommendations
 </li>
 <li>
 Account management: Accessing and updating applicant account information (application history, appointment dates, etc.).
 </li>
 <li>
 Compliance with standards: Maintaining a high level of professionalism, meeting response timeframes, and ensuring adherence to company policies and legal regulations.
 
 
 </li>
 </ul>
 
 Skills
 
 
 
 <ul>
 <li>
 Active listening : Ability to attentively listen to applicants concerns and demonstrate empathy.
 </li>
 <li>
 Customer orientation : Prioritizing applicants' satisfaction and commitment to delivering exceptional service.
 </li>
 <li>
 Problem-solving skills : Identifying and resolving issues promptly, with strong negotiation and persuasion abilities.
 </li>
 <li>
 Time management : Ability to prioritize tasks ans meet objectives while maintaining high service quality.
 
 
 </li>
 </ul>
 
 Diploma &amp; Experience
 
 
 
 <ul>
 <li>
 Bachelor degree in a related field ;
 </li>
 <li>
 0-2 years of experience in a similar position ;
 </li>
 <li>
 Fluent in English &amp; Arabic mandatory - written &amp; spoken ;
 </li>
 <li>
 French is an advantage
 </li>
 </ul>
</div>

Customer Support Agent (m/f/d - 6 months contract - 2 years expe. maximum required

AJAR

<div>Job Summary:
We are seeking a motivated and client-focused Property Viewing Agent to join our team. The role involves conducting property viewings, engaging with clients, providing accurate property information, and assisting in the decision-making process. The ideal candidate will be personable, persuasive, and professional, with strong communication and organizational skills. 
 
Job Duties &amp; Responsibilities: 
<ul>
<li>Schedule and conduct property viewings with prospective clients.</li>
<li>Present properties in a professional and engaging manner.</li>
<li>Highlight key features, benefits, and value of each property.</li>
<li>Address client questions, concerns, and objections effectively.</li>
<li>Build rapport and maintain positive client relationships.</li>
<li>Collect client feedback and prepare detailed reports after each viewing.</li>
<li>Collaborate with the sales/leasing team to follow up with clients.</li>
<li>Stay updated on property details, pricing, and availability.</li>
<li>Ensure properties are presented in good condition before viewings.</li></ul> 


Qualifications Required
<ul>
<li>Previous experience in real estate, sales, or customer service preferred.</li>
<li>Strong communication and interpersonal skills.</li>
<li>Ability to engage and persuade clients.</li>
<li>Professional appearance and demeanor.</li>
<li>Organized and detail-oriented with good reporting skills.</li>
<li>Proficiency in basic MS Office (Word, Excel) is a plus.</li></ul></div>

Property Viewing Agent

United Real Estate Company (URC)

<div>
 
 Job Description
 
 
 
 To complete customer service tasks that ensure customers have the information and assistance they need and maintain the company&rsquo;s positive reputation.
 
 
 Skill Requirements
 
 
 Bilingual Candidate
 
 
 High School or secretarial certification
 
 
 Strong English and Arabic language skills (written and spoken)
 
 
 6 Months to 2 Years of experience as a Call Center Agents
 
 
 
 Responsibilities
 
 
 
 
 <ul>
 <li>
 Handle inbound and outbound calls.
 </li>
 <li>
 Identify the needs of customers, provide accurate solutions, and give satisfactory answers to their queries, concerns, and complaints as soon as possible.
 </li>
 <li>
 Call URC customers and potential customers whenever needed to inform them about the company&rsquo;s new products, services, policies, ... etc.
 </li>
 <li>
 De-escalate situations involving dissatisfied customers, offering patient assistance and support.
 </li>
 <li>
 Document all customer interactions and tickets in the (CRM) system
 </li>
 <li>
 Regularly reviewing and updating the customers information in the (CRM) system.
 </li>
 <li>
 Collaborate with the call center supervisor and the other call center agents to improve the customer service.
 </li>
 <li>
 Ensure to follow the customers service script provided by the company.
 </li>
 <li>
 Maintain strong customer relationships.
 
 
 </li>
 </ul>
 
 Job Summary
 
 
 
 
 <ul>
 <li>
 Job Title Call Center Agent
 </li>
 <li>
 Location Kuwait
 </li>
 <li>
 Function Sales
 </li>
 <li>
 Qualification High School
 </li>
 <li>
 Date Posted 24-01-2024
 
 
 </li>
 </ul>
 Apply Now
</div>

Call Center Agent

Explore 12+ Reservation agent in Room Dining Assistant Server Jobs In Kuwait this October. Find roles across top companies and apply now to boost your career.

12 reservation agent jobs IN Room Dining Assistant Server Jobs In Kuwait

Reservation Agent

Alghanim Academy - Interaction Center, Engineering (Full-time opportunity)

Alghanim Academy - Interaction Center, Engineering (Full-time opportunity)

Front Office Agent

Customer Support Agent (m/f/d - 6 months contract - 2 years expe. maximum required

Property Viewing Agent

Call Center Agent