maintenance supervisor Jobs in Charge Campboss Jobs In Bahrain

maintenance supervisor

assistant front office manager Jobs in Charge Campboss Jobs In Bahrain

assistant front office manager

f&b supervisor Jobs in Charge Campboss Jobs In Bahrain

f&b supervisor

housekeeping supervisor Jobs in Charge Campboss Jobs In Bahrain

housekeeping supervisor

logistics supervisor Jobs in Charge Campboss Jobs In Bahrain

logistics supervisor

reservations supervisor

Ramada by Wyndham Bahrain

<p><b>Reservation Supervisor</b></p><p><b>Overview</b><br/>The Reservation Supervisor oversees the reservations team to ensure efficient, accurate, and customer-focused booking operations. This role plays a key part in maximizing occupancy, supporting smooth communication between guests and internal departments, and maintaining a high standard of service within the reservations process.</p><p><b>Key Responsibilities</b></p><ul><li><b>Manage Staff:</b> Supervise and guide the reservations team by allocating duties, monitoring performance, and providing training and support as needed.</li><li><b>Handle Inquiries:</b> Respond promptly to reservation requests through phone, email, and online channels, providing guests with accurate information about availability, rates, and packages.</li><li><b>Ensure Guest Satisfaction:</b> Assist guests in making reservations, address special requests or concerns, and ensure an exceptional and seamless booking experience.</li><li><b>Optimise Bookings:</b> Implement procedures and strategies to maximise occupancy rates, minimise booking errors, and enhance revenue opportunities.</li><li><b>Coordinate with Other Departments:</b> Act as a liaison between the reservations team and other hotel departments, such as Front Office, Sales, and Housekeeping, to ensure smooth operations and clear communication.</li><li><b>Maintain Records:</b> Ensure all reservation data is accurately recorded and updated in the hotel&rsquo;s reservation system.</li><li><b>Report and Analyse:</b> Prepare and review reservation reports, occupancy forecasts, and booking trends to support management decisions.</li></ul><p><b>Skills and Qualifications</b></p><ul><li>Strong communication and interpersonal skills, with a focus on customer service excellence.</li><li>Proven ability to lead, motivate, and manage a team effectively.</li><li>Proficiency in reservation and property management systems (PMS IDS and Opera) and online booking platforms.</li><li>Excellent organizational and problem-solving skills with attention to detail.</li><li>Knowledge of hotel operations and hospitality industry practices.</li><li>Ability to work under pressure and adapt to a fast-paced environment.</li><li>Fluent in English</li><li>Arabic beneficial but not essential</li></ul><p>LOCAL HIRE ONLY</p><p>Job Type: Full-time</p>

Reservations Supervisor

Air Arabia

<p></p><div><div><div><div><div><b>Date: </b>21 Oct 2025
</div></div></div></div><div><div><div><div><b>Company: </b>Air Arabia PJSC (G9)
</div></div></div></div><div><div><div><div><b>Location:
</b>Manama, BH
</div></div></div></div><div><div><div><div><b>Country: </b>BH
</div></div></div></div><div></div><div><div><div><div><div><div><div><div><b>Job Purpose</b></div>
</div><div><div>
To support the Contact Center section across the entire network by handling customers&rsquo; inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.</div></div></div><div><div><div><b>
Key Result Responsibilities</b></div>
</div><div><div><ul><li>Handles customers&rsquo; enquiries, requests and complaints in a positive effective manner whilst ensuring company&rsquo;s branding and corporate image are reflected in a positive manner and as per approved quality standards.</li></ul>
<ul><li>Responds to customers&rsquo; incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.</li></ul>
<ul><li>Provides accurate information about the company&rsquo;s products and services; processes travel bookings, modifications and cancellations on reservations.</li></ul>
<ul><li>Handles customers&rsquo; complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.</li></ul>
<ul><li>As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.</li></ul>
<ul><li>Promotes the company&rsquo;s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.</li></ul>
<ul><li>Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.</li></ul>
<ul><li>Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.</li></ul>
<ul><li>Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.</li></ul>
<ul><li>Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.</li></ul>
<ul><li>Performs any additional responsibilities as advised by the Line Manager/Supervisor.</li></ul>
</div></div></div><div><div><div><b>Qualifications (Academic, training, languages)</b></div>
</div><div><ul><li>High School/Diploma or equivalent.</li>
<li>Capable of using technology systems and tools such as Microsoft Office.</li>
<li>Good in English &amp; Arabic Languages.</li>
</ul></div></div><div><div><div><b>Work Experience</b></div>
</div><div><ul><li>Previous call center experience is required for this role; additional experience in customer service will be considered an advantage</li>
<li>Capability of understanding market trends and channeling them leading to effective customer care solutions.</li>
<li>Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.</li>
<li>Capable of understanding customers&rsquo; problems and direct them in the right channel.</li>
<li>Ability to work for long hours and under pressure.</li>
<li>Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.</li>
<li>Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.</li></ul></div></div></div></div></div></div></div></div><p></p>

Call Center Agent - Bahrain

<div>
 Date: 21 Oct 2025
 <br/>
 <br/>
 Company: Air Arabia PJSC (G9)
 <br/>
 <br/>
 Location:
 <br/>
 <br/>
 Manama, BH
 <br/>
 <br/>
 Country: BH
 <br/>
 <br/>
 <strong>
  Job Purpose
  <br/>
  <br/>
 </strong>
 To support the Contact Center section across the entire network by handling customers&rsquo; inbound calls and providing information on the various products and services; processing flight and holidays reservations, modifications and cancellations; promoting other ancillaries and services to maximize sales and enhance customers&rsquo; experience ensuring productivity is in line with set measures and company&rsquo;s adopted policies and procedures.
 <br/>
 <br/>
 <strong>
  Key Result Responsibilities
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Handles customers&rsquo; enquiries, requests and complaints in a positive effective manner whilst ensuring company&rsquo;s branding and corporate image are reflected in a positive manner and as per approved quality standards.
  </li>
  <li>
   Responds to customers&rsquo; incoming calls pertaining to all kinds of enquiries, requests, and complaints timely and accurately to reflect a positive image of the company.
  </li>
  <li>
   Provides accurate information about the company&rsquo;s products and services; processes travel bookings, modifications and cancellations on reservations.
  </li>
  <li>
   Handles customers&rsquo; complaints of different nature, identifies and prioritizes problems according to complexity, and provides immediate solutions accordingly.
  </li>
  <li>
   As needed, escalates complaints to concerned parties in Contact Center or any other division and follows up on action taken.
  </li>
  <li>
   Promotes the company&rsquo;s products and services through cross-selling such as ancillaries, holidays packages, loyalty programs, etc. ensuring monthly targets are met thus increasing the revenue and sales.
  </li>
  <li>
   Converts lead calls to Contact Center sales agents and field sales agents as needed and follows up with customers to ensure enquiries been responded to effectively.
  </li>
  <li>
   Demonstrates thorough understanding of the Contact Center core activities &amp; functionalities, supports the team in day-to-day operations ensuring maximum productivity, flexibility, and cooperation are achieved.
  </li>
  <li>
   Ensures all key performance indicators for customer satisfaction are achieved, including agreed service levels, quality standards and productivity.
  </li>
  <li>
   Demonstrates willingness and cooperation in learning new initiatives and methodologies that add value to the overall performance.
  </li>
  <li>
   Performs any additional responsibilities as advised by the Line Manager/Supervisor.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Qualifications (Academic, Training, Languages)
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   High School/Diploma or equivalent.
  </li>
  <li>
   Capable of using technology systems and tools such as Microsoft Office.
  </li>
  <li>
   Good in English &amp; Arabic Languages.
   <br/>
   <br/>
  </li>
 </ul>
 <strong>
  Work Experience
  <br/>
  <br/>
 </strong>
 <ul>
  <li>
   Previous call center experience is required for this role; additional experience in customer service will be considered an advantage
  </li>
  <li>
   Capability of understanding market trends and channeling them leading to effective customer care solutions.
  </li>
  <li>
   Possesses effective communication skills that enable him/her utilize in building sales and marketing techniques.
  </li>
  <li>
   Capable of understanding customers&rsquo; problems and direct them in the right channel.
  </li>
  <li>
   Ability to work for long hours and under pressure.
  </li>
  <li>
   Capable of identifying problems and immediately reacting to situations of different nature such as angry customers, complaints and special requests.
  </li>
  <li>
   Demonstrates the ability to contribute and successfully deliver against business strategy and set KPIs.
  </li>
 </ul>
</div>


Elite Resort and Spa

<p>overseeing all hotel operations, managing staff, ensuring exceptional guest service, and handling guest issues and complaints. Key responsibilities involve leading the front office team, managing the front desk and lobby, handling reservations and payments, and ensuring all policies and legal requirements are met. The role requires strong leadership, problem-solving, and communication skills to manage a fast-paced environment and delegate tasks effectively.</p><p>Job Types: Full-time, Permanent</p><p>Pay: BD300.000 - BD350.000 per month</p>

Duty Manager

Rise Hospitality Management

<p><b>1. Floor Operations &amp; Guest Service</b></p><ul><li>Supervise dining floor operations and ensure smooth service during all shifts.</li><li>Greet and interact with guests to ensure satisfaction and handle any complaints promptly.</li><li>Monitor table turnover, reservations, and seating arrangements.</li></ul><p><b>2. Staff Supervision &amp; Coordination</b></p><ul><li>Assign duties to waiters, hostesses, runners, and bar staff as per service needs.</li><li>Conduct daily briefings regarding menu updates, promotions, or special events.</li><li>Train and mentor service staff to maintain high hospitality standards.</li></ul><p><b>3. Quality &amp; Hygiene Standards</b></p><ul><li>Ensure adherence to service protocols, grooming standards, and hygiene policies.</li><li>Conduct regular floor inspections to maintain cleanliness and presentation.</li><li>Enforce compliance with health, safety, and HACCP regulations.</li></ul><p>Job Type: Full-time</p>

Floor Supervisor ( Restaurant)

Azadea Group

<div>
 <p>
  <strong>
   Role Purpose
  </strong>
 </p>
 <p>
  The hostess is responsible for greeting customers as they arrive and as they leave while ensuring they had an excellent dining experience.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Schedules dining reservations and arranges parties or special services for diners and inform the Manager to coordinate the needed preparations
  </li>
  <li>
   Greet arriving customers with a friendly and welcoming approach, seat them and provide menus as they wait for the waiter/waitress to serve them
  </li>
  <li>
   Provide support in inspecting the serving stations in the dining area to ensure neatness and cleanliness
  </li>
  <li>
   Direct and instruct waiters/waitresses on customer needs to ensure customers receive fast and quality service from the moment they arrive
  </li>
  <li>
   Prepare the workstation, maintain an organized reservation book and always make sure the menus are wiped down, free of spots or stains, and complete
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <ul>
  <li>
   High School Degree
  </li>
  <li>
   1 experience in a similar role
  </li>
  <li>
   Fluency in English
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <em>
   * AZADEA is committed to equal employment opportunity for all individuals regardless of race, color, religion, gender, age, marital status, disability, or any other classification.
  </em>
 </p>
 <p>
  <br/>
 </p>
 <p>
  *
  <em>
   We aim to give our candidates the best experience possible. But due to the amount of applicants applying, we will only get in touch if you have been shortlisted for the role.
  </em>
 </p>
</div>


Hostess

Hydur

<p>We are looking for a motivated and experienced <b>Bahraini Arabic Speaking Call Centre Executive</b> with a background in the <b>travel</b> field and hands-on experience in <b>Global Distribution Systems (GDS)</b>.</p><p><b>Key Responsibilities:</b></p><ul><li>Handle inbound and outbound customer calls..</li><li>Provide accurate information, quotations, and itinerary options using GDS platforms.</li><li>Manage reservations, ticket issuance, cancellations, and re-bookings efficiently.</li><li>Support clients with post-booking services, amendments, refunds, and travel documentation.</li><li>Coordinate with airlines, hotels, and internal departments to ensure smooth service delivery.</li><li>Update and maintain client records and booking information in the CRM system.</li><li>Promote company products and services, including travel insurance and holiday packages.</li></ul><p><b>Requirements:</b></p><ul><li>Proven experience in a <b>travel agency or call centre environment</b>.</li><li>Proficient in at least one <b>GDS system.</b></li><li><b>Excellent</b> <b>communication skills in both Arabic and English (written and spoken).</b></li><li>Strong customer service orientation and attention to detail.</li><li>Ability to multitask and handle high call volumes efficiently.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Diploma or degree in <b>Travel &amp; Tourism Management</b> or related field.</li><li>Previous experience in a <b>Bahrain-based travel agency or airline call centre</b>.</li><li>Familiarity with <b>BSP, IATA, or corporate travel accounts</b> handling.</li></ul><p>Job Type: Full-time</p>

Call Centre Agent (Bahrainis with GDS experience)

Explore 52+ Reservations supervisor in Charge Campboss Jobs In Bahrain this November. Find roles across top companies and apply now to boost your career.

52 reservations supervisor jobs IN Charge Campboss Jobs In Bahrain

Reservations Supervisor

Call Center Agent - Bahrain

Call Center Agent - Bahrain

Duty Manager

Floor Supervisor ( Restaurant)

Hostess

Call Centre Agent (Bahrainis with GDS experience)