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Dubai Holding Entertainment

<div>
 
 
 About Dubai Holding Entertainment:
 
 
 
 Dubai Holding Entertainment offers an impressive range of destinations and attractions that enhance the appeal and competitiveness of Dubai as an international tourism and leisure hub, with the added value of the quality of the facilities and the high standards of training, supervision, and security.
 
 
 Ain Dubai, the tallest observation wheel in the world, is the jewel of the Bluewaters extraordinary and one-of-a-kind experience and is set to offer a majestic new experiential perspective from the eye in the sky across Dubai&rsquo;s mesmerizing skyline.
 
 
 Global Village is one of the longest established tourist attractions in Dubai having opened its doors in 1997. It offers world-class cultural and family entertainment, featuring 26 international pavilions and millions of visitors every season.
 
 
 As the most recent attraction within Dubai Holding Entertainment, Dubai Parks and Resorts&trade; is the Middle East&rsquo;s largest multi-themed leisure and entertainment destination comprising of three separate theme parks: MOTIONGATE&trade; Dubai, LEGOLAND&reg; Dubai and LEGOLAND&reg; Water Park.
 
 
 Leading destinations and attractions by Dubai Holding Entertainment also include Coca-Cola Arena, the largest multipurpose indoor arena in the Middle East; Roxy Cinemas, a premiere theatre experience; and The Green Planet in City Walk, a destination that recreates a tropical forest and many more.
 
 
 Dubai Holding Entertainment owns the largest radio network in the region. Arabian Radio Network (ARN) is the most dynamic multiplatform broadcaster in the UAE and is at the forefront of innovation. It provides advanced in-studio cameras, broadcasting on-air, online on smartphone apps and the Apple TV platform. ARN has ten radio stations, including Dubai Eye, Virgin Radio, Al Arabiya and Hit &ndash; reaching over 200 nationalities and 4 million listeners each week in seven languages.
 
 
 Building on ARN&rsquo;s commitment to embracing the future and being able to provide access to the best marketing platforms in the region, MPN by Dubai Holding Entertainment is a multimedia sales house, operating premium out-of-home assets, video production, event sponsorship and activations.
 
 
 
 
 
 
 Job Overview:
 
 
 
 Here's your chance to step into the role of
 
 Retail Operations Supervisor
 
 at
 
 Green Planet
 
 part of
 
 Dubai Holding Entertainment.
 
 In this position, you'll take on key responsibilities that include:
 
 
 
 
 
 Retail Supervisor will always provide a high standard of service. To manage guest flow and experience in a courteous and friendly manner. Upselling and suggestive selling. Maintain outstanding operating standards for Retail and Ticketing department in all areas including guest experience, shop presentation, safety and cleanliness.
 
 
 
 
 
 
 Key Accountabilities:
 
 
 <ul>
 <li>
 To display a friendly, helpful, and cheerful attitude while communicating effectively with our guests and fellow team members to support the company&rsquo;s Vision, Core Values and Brand Promise.
 </li>
 <li>
 To listen actively to our guests&rsquo; feedback, requests, and concerns to act in an ethical, effective, and timely manner to exceed their expectations.
 </li>
 <li>
 To help with retail operation necessity on daily basis to ensure of highest standard service to all guest and supporting all staff with upselling/suggestive selling product to ensure revenue target achieved.
 </li>
 <li>
 To ensure all retail areas and facilities are always in full stock, clean, and presentable.
 </li>
 <li>
 Managing staff schedules including opening, closing and breaks are being efficiently scheduled.
 </li>
 <li>
 To ensure all retail staff always deliver a high level of interaction with the guests and manage guest flow and experience in a courteous, friendly, and efficient manner always.
 </li>
 <li>
 To ensure the enforcement of SOP and all areas are arranged in a manner where guest and staff safety is the first.
 </li>
 <li>
 To manage the smooth operation of the department and monitor all retail assets (hardware &amp; software) to be always in highest performance.
 </li>
 <li>
 To work closely with other departments to ensure smooth running of the facility.
 </li>
 <li>
 To train staff for cash handling using VGS system and ensure end of day reports submitted without variance.
 </li>
 <li>
 To manage the ordering stocks, monitoring fast and low moving items and creating plans to ensure revenue target achieved.
 </li>
 <li>
 To ensure all stock and consumables are presented in an efficient and eye-catching manner, whilst complying with health and safety regulations.
 </li>
 <li>
 To ensure that scheduled staff are on time, professionally presented and fully prepared for their shift.
 </li>
 <li>
 To run reports and leading inventory and complete the task in a timely manner.
 </li>
 <li>
 To manage complaints, return/damage items and report the incident accordingly.
 </li>
 <li>
 Ensure safe and organized evacuation methods according to SOP and training. / Crisis management
 </li>
 </ul>
 
 
 
 
 
 Qualifications:
 
 High School Certificate.
 
 
 
 
 
 
 Experience:
 
 1+ years of experience in a supervisor role in a commercial department, preferably inthe entertainment and hospitality industry
 
 
 
 
 
 
 Skills
 
 :
 
 <ul>
 <li>
 Sales experience and sales leadership
 </li>
 <li>
 Experience leading monthly inventory and stock maintenance.
 </li>
 <li>
 Knowledge of the ticketing/POS system is desirable but not essential
 </li>
 </ul>
 
 
 
 
 
 About the Benefits:
 
 
 
 In the world of entertainment, Dubai Holding Entertainment is dedicated to nurturing the talents and well-being of our team members. Join our dynamic and diverse workforce to enjoy a comprehensive benefits package that includes competitive compensation, exciting career development opportunities, and a collaborative and creative work environment. We strongly believe in empowering our workforce, as they play a pivotal role in shaping unforgettable entertainment experiences for tomorrow.
 
 
 We are committed to attracting the brightest minds and nurturing the most innovative candidates who aspire to make a significant impact on the future of the entertainment industry in Dubai. At Dubai Holding Entertainment, we embrace equal opportunity and promote a discrimination-free environment where everyone's unique talents and contributions are celebrated. Join us in crafting a thrilling and extraordinary tomorrow in entertainment!
 
</div>

Retail Operations Supervisor - Green Planet - Dubai Holding Entertainment

<div>
 
 
 Who We Are
 
 
 
 
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties and logistics sectors. Under the ownership and management of the Baker family for over 45 years, GMG is a valued partner of choice for the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands across 12 countries. These include notable home-grown brands such as Sun &amp; Sand Sports, Dropkick, Supercare Pharmacy, Farm Fresh, Klassic, and international brands like Nike, Columbia, Converse, Timberland, Vans, Mama Sita's, and McCain.
 
 
 
 
 
 
 Role Overview: Store Supervisor &ndash; UAE Sports Retail
 
 
 
 
 
 
 The Deputy Store Manager and Store Supervisor role supports store operations and sales performance for our leading sports retail outlets across the UAE. The position partners with the Store Manager to deliver an excellent customer experience, ensure consistent achievement of sales targets, drive team development, and maintain operations in line with company standards. This opportunity is ideal for an ambitious individual passionate about sports retail who seeks to lead by example and foster a high-performance, customer-centric environment.
 
 
 
 
 
 
 Key Responsibilities in Store Management and Supervision
 
 
 
 
 
 <ul>
 <li>
 Support the Store Manager in overseeing all daily shop floor and back-office activities.
 </li>
 <li>
 Help achieve store financial objectives by preparing forecasts, scheduling staff, and analyzing sales results.
 </li>
 <li>
 Ensure team delivers outstanding customer service in line with the GMG customer promise.
 </li>
 <li>
 Implement and monitor visual merchandising, inventory controls, and stock replenishment procedures.
 </li>
 <li>
 Assist in driving promotional activity and new product launches to maximize sales opportunities.
 </li>
 <li>
 Oversee compliance with company policies, UAE legal, health, and safety requirements.
 </li>
 <li>
 Lead and support Store Manager in conducting regular performance reviews.
 </li>
 <li>
 Address customer queries and complaints in a professional and timely manner.
 </li>
 </ul>
 
 
 
 
 
 What We Look for in a Store Supervisor
 
 
 
 
 
 <ul>
 <li>
 Education: Minimum bachelor&rsquo;s degree in business, Retail Management, or a related field preferred.
 </li>
 <li>
 Experience: At least 3 years in retail management or supervisory roles, ideally within a sports, fashion, or lifestyle brand environment.
 </li>
 <li>
 Proven experience in leading teams and managing store operations in a high-volume retail setting.
 </li>
 <li>
 Strong organizational, analytical, and communication skills with a proactive and positive attitude.
 </li>
 <li>
 Solid understanding of customer needs and a strong customer service ethic.
 </li>
 <li>
 Demonstrated ability to motivate and develop team members and to work with colleagues from diverse backgrounds.
 </li>
 <li>
 Tech savvy and comfortable with retail management and point of sale systems.
 </li>
 <li>
 Fluency in English required; knowledge of Arabic is an advantage.
 </li>
 </ul>
 
 
 
 
 
 Why Join GMG&rsquo;s UAE Sports Retail Team?
 
 
 
 
 
 <ul>
 <li>
 Opportunity to grow within a leading international sports and lifestyle group with a strong retail reputation.
 </li>
 <li>
 Dynamic and engaging work culture focused on teamwork and employee well-being.
 </li>
 <li>
 Competitive salary package with attractive benefits.
 </li>
 <li>
 Hands-on training, career progression support, and exposure to top global brands.
 </li>
 </ul>
 
 
</div>

Store Supervisor

Berluti

<div>
 Le poste
 
 
 Berluti, the only men's House in the LVMH Group, was born in Paris in 1895 and has grown through four successive generations of the Berluti family, cultivating the art of excellence and craftsmanship in shoes, while developing a passion for leather and patina.
 
 
 In 2005, the House launched its leather goods collection and, in 2011, a ready-to-wear collection.
 
 
 Today, the collections of clothing and shoes, both made-to-measure and ready-to-wear, and a wide range of accessories, offer an innovative lifestyle while keeping the Berluti spirit.
 
 
 Berluti is currently looking for a
 
 Store Supervisor
 
 (M/W) based in our
 
 Dubai Mall Flagship
 
 Store. Reporting directly to the Store Manager, the Supervisor will support the store manager in the day-to-day management of the business ensuring an exceptional customer experience. They play a key role in the store, motivating and inspiring the team to achieve productivity and sales goals. They must embody the role of Ambassador of the Brand and must be reliable, disciplined, autonomous, and proactive. They must also possess excellent leadership skills, product knowledge, and CRM expertise.
 
 
 Les missions
 
 
 
 Business And Client Development
 
 
 
 <ul>
 <li>
 Assist with supervising and developing the store's activity and performance under the guidance of store management by cultivating a comprehensive and strategic understanding of the business.
 </li>
 <li>
 Monitor weekly and monthly KPIs for store sales and staff performance as well as CRM KPIs.
 </li>
 <li>
 Maximize potential across all product categories offered in-store by leveraging all available resources (VM, training, CRM, events...) and promoting synergies between categories.
 </li>
 <li>
 Work in partnership with the EMEA headquarters teams and Store Manager to identify key opportunities and best practices for the store.
 </li>
 <li>
 Promote customer loyalty to ensure quantitative and qualitative targets are met.
 </li>
 <li>
 Ensure excellence in customer service.
 </li>
 <li>
 Be an expert in products as well as understand industry trends.
 
 
 </li>
 </ul>
 
 Team Leadership And Management
 
 
 
 <ul>
 <li>
 Support in promoting the spirit of Brand through effective communication with the team.
 </li>
 <li>
 Engage sales team while sharing best practices.
 </li>
 <li>
 In partnership with the Store Manager, create a favorable work environment that is positive and inclusive; empower teams while encouraging innovative solutions.
 </li>
 <li>
 In collaboration with the Store Manager, ensure team development &amp; training (both individually &amp; collectively) by sharing development plans.
 </li>
 <li>
 Participate in onboarding new hires &amp; their onboarding. Stand as support for Store Manager in monitoring individual &amp; collective team performances.
 </li>
 <li>
 Communicate &amp; embody strategic vision, goals, projects &amp; initiatives making sure team consistently displays values &amp; behaviors of Brand.
 </li>
 <li>
 Work diligently with energy &amp; creativity maximizing opportunities to progress brand objectives.
 
 
 </li>
 </ul>
 
 Operations
 
 
 
 <ul>
 <li>
 Ensure operational procedures are communicated understood &amp; implemented especially concerning transactions inventories transfers etc.
 </li>
 <li>
 Retail excellence: Organize contribute to stock management ensuring respect for visual merchandising.
 </li>
 <li>
 Ensure synergy cooperation between sales teams back office.To ensure that the boutique's image and the care given to products comply with the House's guidelines, and to secure the commitment of the teams in this respect.
 
 
 </li>
 </ul>
 Votre profil
 
 
 <ul>
 <li>
 Passionate about Luxury and Retail.
 </li>
 <li>
 Brand Ambassador
 </li>
 <li>
 Solid knowledge of products, trends, and sales techniques.
 </li>
 <li>
 Extensive experience in sales within the fashion and luxury goods sector.
 </li>
 <li>
 Leadership skills with an ability to work as a team in a cross-functional manner.
 </li>
 <li>
 Service oriented, initiative-taking abilities, commercial proposal strength while respecting the values of the Brand.
 </li>
 <li>
 Excellent communication skills.
 </li>
 <li>
 Talent for management, coaching, and team development.
 </li>
 <li>
 Proficient in computer tools.
 </li>
 <li>
 Evolving profile.
 
 
 </li>
 </ul>
 Informations compl&eacute;mentaires
 
 
 Berluti is proud to be an equal opportunity employer. We celebrate and welcome diversity and are committed to creating an inclusive environment.
</div>

Store Supervisor (M/W) - Dubai

<div>
 
 
 About GMG
 
 
 
 
 
 
 GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG&rsquo;s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world&rsquo;s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
 
 
 
 
 
 
 About the Role
 
 
 
 
 
 
 We at are looking for a dedicated
 
 Store Supervisor - Sports
 
 to support the achievement of sales targets and ensure the smooth running of store operations. The role involves leading and developing the store sales team while delivering exceptional operational, commercial, and customer service standards.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 
 
 <ul>
 <li>
 Support the achievement of the store&rsquo;s annual sales targets.
 </li>
 <li>
 Assist in maintaining adequate staff coverage and scheduling to ensure consistently high levels of customer service.
 </li>
 <li>
 Conduct regular store operations audits to ensure compliance with established standard operating procedures.
 </li>
 <li>
 Oversee after-sales processes, ensuring strict adherence to repair and return policies.
 </li>
 <li>
 Address customer needs, resolve complaints promptly, and maintain exceptional service standards.
 </li>
 <li>
 Ensure visual merchandising standards are consistently met, with products displayed in accordance with brand guidelines.
 </li>
 <li>
 Verify that promotions and pricing are accurate and aligned with company policies and standards.
 </li>
 <li>
 Generate and analyze sales reports to provide actionable insights for maximizing stock potential.
 </li>
 <li>
 Submit daily invoices and sales recaps to the Finance department.
 </li>
 <li>
 Execute store operations, including cash handling, inventory management, and record-keeping, in compliance with company procedures.
 </li>
 <li>
 Uphold loss prevention measures and ensure full compliance with company policies.
 </li>
 <li>
 Ensure the store&rsquo;s interior and exterior are clean, organized, and maintained according to brand standards.
 </li>
 <li>
 Direct and guide the team to adhere to standard operating procedures and maintain store presentation standards.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree in any discipline.
 </li>
 <li>
 6&ndash;8 years of relevant experience in retail operations within the fashion or apparel industry, including at least 3 years in a supervisory role.
 </li>
 <li>
 Strong product/category knowledge with a customer-focused approach.
 </li>
 <li>
 Proficiency in MS Office and related tools.
 </li>
 <li>
 Excellent leadership, analytical, and organizational skills.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Competencies:
 
 
 <ul>
 <li>
 Excellent communication and interpersonal skills.
 </li>
 <li>
 Ability to motivate and lead a team effectively.
 </li>
 <li>
 Strong attention to detail and problem-solving skills.
 </li>
 <li>
 Ability to work in a fast-paced retail environment and meet targets.
 </li>
 </ul>
 
 
</div>

Store Supervisor - Sports

Al Fahim HQ

Key Requirements : • Minimum 3-5 years experience in a retail environment• Strong leadership and team management abilities• Excellent communication and interpersonal skills• Sales-driven with a passion for fashion and trends• Good knowledge of retail KPIs and operations• Proficient in MS Office and POS systems<div> </div>

Female Store Manager

Al-Futtaim

<div>
 
 Job Requisition ID:
 
 172817
 
 
 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
 
 
 By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day
 
 
 
 Overview of the role:
 
 
 
 To provide a high level of customer service through excellent knowledge of products and procedures, to rotate through departments as required and assist in all store-related tasks. To assist the Department Manager / Store Manager with the general day-to-day running of the Department and Store. Act as Duty Manager as required. To effectively contribute to the achievement of the annual budget.
 
 
 
 What you will do:
 
 
 
 
 Excellent Customer Service
 
 
 
 <ul>
 <li>
 To provide a high level of customer service at all times both internal and external, by being aware of the product categories and being able to assist and advise customers professionally.
 
 
 </li>
 </ul>
 
 Operational Effectiveness
 
 
 
 <ul>
 <li>
 Assist the Store Manager with the day-to-day Store Operations including opening and closing Duty Management cover and other security aspects. To run the department in the absence of the Department Manager if required.
 </li>
 <li>
 To be able to train new staff on the Point of Sale (POS) operation and to be responsible for corrective action at the POS. To deal with any customer issues arriving at the POS to ensure smooth customer service is uninterrupted.
 </li>
 <li>
 To supervise the receiving and display of goods by the approved procedures when required to ensure products are available for customer purchase.
 </li>
 <li>
 When required to assist in other events such as stock take, new store openings, etc.
 
 
 </li>
 </ul>
 
 Store Compliance
 
 
 
 <ul>
 <li>
 To assist with ensuring compliance with in-store procedures about pricing and ticketing to ensure that customers are aware of product prices and to protect the company against any loss related to incorrect pricing.
 
 
 </li>
 </ul>
 
 People Development
 
 
 
 <ul>
 <li>
 To assist with the training and ensure that Sales Assistants apply the &ldquo;Brand Merchandising Principles&rdquo; at all times ensuring a corporate image is achieved and that the brand has the best possible looking stores in its product category.
 
 
 </li>
 </ul>
 
 Required Skills To Be Successful
 
 
 
 <ul>
 <li>
 Extensive experience in Sales, Marketing and Operations and working in the retail/ brand management industry specifically in Fashion.
 </li>
 <li>
 Sound in-depth knowledge of the market, brand positioning and trends.
 </li>
 <li>
 An understanding of the current economic situation and impacts of potential threats and competitors.
 
 
 </li>
 </ul>
 
 What equips you for the role:
 
 
 
 
 Minimum Qualification and Knowledge:
 
 
 
 
 Education
 
 : High School Diploma or equivalent
 
 
 
 Minimum Experience:
 
 
 
 Minimum 2 years of Retail Sales experience preferably in leading or supervising a team.
 
 
 
 Job-Specific/Technical Skills required to complete the tasks:
 
 
 
 <ul>
 <li>
 Good verbal communication skills
 </li>
 <li>
 Some heavy lifting
 </li>
 <li>
 Ability to stand for a minimum of 8 hours
 </li>
 <li>
 Strong Customer Service
 
 
 </li>
 </ul>
 
 About Al-Futtaim Retail
 
 
 
 Al-Futtaim Retail has established itself as one of the leaders in Retail across the Middle East, Africa &amp; Asia over the past 30 years. We have developed partnerships with some of the biggest and most respected Brands in the world including IKEA, ACE and Toys R Us in the Middle East and the Inditex Group of Brands (Zara, Mango, Bershka and P&amp;B) across Asia. We are also one of the largest Global partners of Marks and Spencer&rsquo;s in both regions with over 75 stores offering both fashion &amp; food options.
 
 
 Most recently we have been responsible for bringing brands to the Middle East for the first time with the exciting launches of Watsons and B&amp;Q and we aim to continue to be agile and adaptive to our markets with new launches and further development. For this to be possible we aim to recruit the best talent from all backgrounds who will continue to challenge and develop our diverse workforce which includes over 100 nationalities across 12 countries. Join us today and make a difference&hellip;
</div>

Sales Supervisor | Retail | Fashion | UAE

The First Group

Treatment Delivery <ul> <li>Perform a wide range of spa therapies and wellness treatments (massages, facials, scrubs, wraps, and signature rituals) to the highest professional standards.</li> <li>Customize treatments to guest preferences and wellness goals.</li> <li>Maintain accurate treatment records and follow all treatment protocols.</li> <li>Ensure punctuality and readiness for all scheduled appointments.</li> </ul> Guest Experience <ul> <li>Provide a warm, professional welcome and deliver an exceptional guest journey.</li> <li>Explain treatment procedures, benefits, and aftercare to guests.</li> <li>Handle guest concerns with care, escalating where necessary to the Spa Supervisor.</li> <li>Promote spa facilities, wellness programs, and encourage repeat visits.</li> </ul> Team &amp; Operations Support <ul> <li>Ensuring treatment rooms are always clean, equipped, and guest ready.</li> <li>Always adhere to grooming standards and professional conduct.</li> <li>Support colleagues during peak periods and work as part of a cohesive team.</li> <li>Follow all health, safety, and hygiene protocols, including sanitization of tools and rooms.</li> </ul> Retail &amp; Business Contribution <ul> <li>Recommend and upsell retail products aligned with guest needs.</li> <li>Support achievement of treatment and retail sales targets.</li> <li>Participate in promotions, spa events, and new service launches.</li> <li>Monitor stock usage and report needs to the Spa Supervisor.</li> </ul>

Wellness Therapist

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