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guest room attendant, four seasons hotel riyadh Jobs in Riyadh

guest room attendant, four seasons hotel riyadh

housekeeping coordinator

restaurant supervisor

room attendant

Four Seasons Hotels & Resorts, Saudi Arabia

<div>
 
 About Four Seasons
 
 
 
 Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
 At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
 
 
 
 About the location:
 
 
 
 An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
 
 
 
 The Role of the Room Attendant
 
 
 
 As a Room Attendant, your role is pivotal in ensuring that guest rooms are impeccably clean and maintained to meet the highest standards. With attention to detail and a commitment to excellence, you play an integral part in creating a welcoming and comfortable environment for guests.
 
 
 You diligently follow established protocols and guidelines to ensure that every surface, from floors to furniture, is thoroughly cleaned, sanitized, and free of any dust or debris. In addition to cleaning, you also replenish amenities, such as toiletries and towels, so that guests have everything they need for a pleasant stay.
 
 
 Your keen eye for detail helps you spot any maintenance issues or irregularities within the room. You promptly report these findings to the appropriate departments so that necessary repairs can be made swiftly. By doing so, you contribute to ensuring that guests enjoy their stay without any inconveniences.
 
 
 As a Room Attendant, your efforts are crucial not only for maintaining high hotel standards but also for enhancing the overall guest experience. Your dedication ensures that each room is welcoming, comfortable, and ready to be enjoyed by every guest who walks through the door.
 
 
 
 Four Seasons Hotel Riyadh
 
 
 
 Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.
 
 
 Area of responsibility is Housekeeping.
 
 
 
 Food &amp; Beverage
 
 
 
 The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
 
 
 Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
 
 
 
 SPA and Wellness
 
 
 
 Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.
 
 
 
 Knowledge And Skills
 
 
 
 <ul>
 <li>
 Ability to read, write and speak English.
 </li>
 <li>
 Understands FS cleaning and service standards.
 </li>
 <li>
 Knowledge of cleaning chemicals and safety procedures.
 </li>
 <li>
 Ability to operate housekeeping equipment.
 </li>
 <li>
 Strong attention to detail.
 </li>
 <li>
 Good time-management and organizational skills.
 </li>
 <li>
 Basic English communication.
 </li>
 <li>
 Maintains guest privacy and professionalism.
 </li>
 <li>
 Physically able to lift, push, and stand for long periods.
 </li>
 <li>
 Team player with a positive attitude.
 </li>
 <li>
 Follows health, hygiene, and safety guidelines.
 
 
 </li>
 </ul>
 
 What To Expect
 
 
 
 Competitive Net Salary in a Tax-Free Environment
 
 
 Housing provided by the company
 
 
 Transportation provided by the company
 
 
 30 days&rsquo; vacation
 
 
 10 days Public Holidays per year
 
 
 Paid home leave tickets.
 
 
 Complimentary employee meals
 
 
 Medical Insurance
 
 
 Life Insurance
 
 
 Employee Assistance Program
 
 
 Worldwide Complimentary Room Nights with Four Seasons
 
 
 Laundry/dry cleaning for provided for work attire.
 
 
 Growth &amp; Development opportunities
</div>

Guest Room Attendant, Four Seasons Hotel Riyadh

Four Seasons

<div>About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
 
 
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
An architectural icon in the heart of Saudi Arabia&rsquo;s vibrant capital soaring over the city in the iconic Kingdom Tower, Four Seasons Hotel Riyadh is a buzzing hub at the forefront of style and sophistication. Redesigned interiors bring authentic Saudi heritage and craftsmanship to life, while our distinguished team provides a bespoke experience through thoughtful, personalized service and hospitality.
The Role of the Room Attendant
As a Room Attendant, your role is pivotal in ensuring that guest rooms are impeccably clean and maintained to meet the highest standards. With attention to detail and a commitment to excellence, you play an integral part in creating a welcoming and comfortable environment for guests.
You diligently follow established protocols and guidelines to ensure that every surface, from floors to furniture, is thoroughly cleaned, sanitized, and free of any dust or debris. In addition to cleaning, you also replenish amenities, such as toiletries and towels, so that guests have everything they need for a pleasant stay.
Your keen eye for detail helps you spot any maintenance issues or irregularities within the room. You promptly report these findings to the appropriate departments so that necessary repairs can be made swiftly. By doing so, you contribute to ensuring that guests enjoy their stay without any inconveniences.
As a Room Attendant, your efforts are crucial not only for maintaining high hotel standards but also for enhancing the overall guest experience. Your dedication ensures that each room is welcoming, comfortable, and ready to be enjoyed by every guest who walks through the door.
Four Seasons Hotel Riyadh
Prime location in the heart of the capital, nestled within the iconic 99-storey Kingdom Tower. Situated at such a prestigious address, our property offers unparalleled proximity to key business areas, shopping centres, and cultural sites, 276 spacious and light-filled rooms, including 39 luxurious suites.
Area of responsibility is Housekeeping.
Food &amp; Beverage
The hotel offers three exceptional restaurant venues, collectively offering a seating capacity of 250 guests.
Our event facilities, with a mix of Ballroom and Meeting Rooms offer a remarkable 7,213 square meters (77,640 square feet) of space, making them the perfect choice for a wide range of events.
SPA and Wellness
Nestled within our establishment, our world-class spa offers an array of indulgence across 8 treatment rooms for male guests and 1 treatment room designed exclusively for female guests. This haven of rejuvenation also encompasses high end facilities and a meticulously outfitted fitness center.
Knowledge and Skills
<ul><li>Ability to read, write and speak English.
</li></ul><ul><li>Understands FS cleaning and service standards.
</li><li>Knowledge of cleaning chemicals and safety procedures.
</li><li>Ability to operate housekeeping equipment.
</li><li>Strong attention to detail.
</li><li>Good time-management and organizational skills.
</li><li>Basic English communication.
</li><li>Maintains guest privacy and professionalism.
</li><li>Physically able to lift, push, and stand for long periods.
</li><li>Team player with a positive attitude.
</li><li>Follows health, hygiene, and safety guidelines.
</li></ul><h1 class="jobSectionHeader">What to Expect:
</h1>Competitive Net Salary in a Tax-Free Environment
Housing provided by the company
Transportation provided by the company
30 days&rsquo; vacation
10 days Public Holidays per year
Paid home leave tickets.
Complimentary employee meals
Medical Insurance
Life Insurance
Employee Assistance Program
Worldwide Complimentary Room Nights with Four Seasons
Laundry/dry cleaning for provided for work attire.
Growth &amp; Development opportunities</div>

IIQAF

<div><h3 class="jobSectionHeader">Description</h3>
IIQAF is looking for a dedicated Housekeeping Attendant to join our team in the Al Sulimaniyah District. This full-time, on-site position plays a crucial role in maintaining the cleanliness and hygiene of our healthcare facilities, ensuring a safe and welcoming environment for our patients and staff.
As a Housekeeping Attendant, you will be responsible for cleaning and sanitizing patient rooms, common areas, and other critical spaces within the hospital. Your attention to detail and commitment to upholding high standards of cleanliness will directly contribute to the overall patient experience and safety within our facility.
We offer a competitive salary for this entry-level role, along with a supportive work environment that fosters personal and professional development in the healthcare industry.
<h3 class="jobSectionHeader">Responsibilities</h3>
<ul><li>Clean and sanitize patient rooms, restrooms, and common areas</li><li>
Maintain cleanliness of floors, walls, and windows</li><li>
Restock supplies and ensure cleanliness of equipment</li><li>
Follow safety protocols and infection control procedures</li><li>
Report maintenance issues or safety hazards to management</li><li>
Assist in moving furniture and equipment as needed</li><li>
Provide excellent customer service to patients and staff</li><li>
Participate in training and adhere to hospital policies</li></ul>
<h3 class="jobSectionHeader">Requirements</h3>
<ul><li>High school diploma or equivalent preferred</li><li>
Previous housekeeping or cleaning experience is a plus</li><li>
Ability to follow instructions and work independently</li><li>
Strong attention to detail and a commitment to quality</li><li>
Good communication and interpersonal skills</li><li>
Ability to lift and move heavy objects as needed</li><li>
Willingness to work flexible hours, including weekends</li><li>
Knowledge of cleaning chemicals and supplies is preferred</li></ul></div>

Housekeeping Attendant

Marriott International

<div>
 
 Additional Information
 
 
 
 
 Job Number
 
 25121723
 
 
 
 Job Category
 
 Housekeeping &amp; Laundry
 
 
 
 Location
 
 W Riyadh - KAFD, Area 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519VIEW ON MAP
 
 
 
 Schedule
 
 Full Time
 
 
 
 Located Remotely?
 
 N
 
 
 
 Position Type
 
 Non-Management
 
 
 
 Position Summary
 
 
 
 Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of &lsquo;Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the &lsquo;Do Not Disturb' list. Complete required Housekeeping paperwork.
 
 
 Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
 
 
 
 Preferred Qualification
 
 
 
 Education: High school diploma or G.E.D. equivalent.
 
 
 Related Work Experience: At least 1 year of related work experience.
 
 
 Supervisory Experience: No supervisory experience.
 
 
 License or Certification: None
 
 
 
 At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates.  We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
 
 
 
 W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International.
 
 Be
 
 where you can do your best work,
 
 begin
 
 your purpose,
 
 belong
 
 to an amazing global team, and
 
 become
 
 the best version of you.
</div>

Housekeeping Coordinator

<div>Additional Information 
Job Number25186088 
Job CategoryHousekeeping &amp; Laundry 
LocationJW Marriott Hotel Riyadh, King Fahad Road, Riyadh, Saudi Arabia, Saudi Arabia, 13315 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management<div><div> 
POSITION SUMMARY 
Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare and distribute room assignments to Housekeeping staff. Record, monitor, and update list of &lsquo;Do Not Disturb' rooms. Ensure that vacant dirty rooms are cleaned by the necessary time and assign rush rooms and rooms previously on the &lsquo;Do Not Disturb' list. Complete required Housekeeping paperwork. 
Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Ensure adherence to quality expectations and standards. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language; prepare and review written documents accurately and completely. Enter and locate work-related information using computers. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of &ldquo;Wonderful Hospitality. Always.&rdquo; by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that&rsquo;s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you. 
<div>
</div><div>JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you&rsquo;re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand&rsquo;s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you&rsquo;ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That&rsquo;s The JW Treatment&trade;. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div></div>

Hilton

<div>Laundry pressman
A Laundry Attendant is responsible for supporting laundry operations and providing pressing, sewing, and similar services to deliver an excellent Guest and Member experience. 
 
 
What will I be doing? 
As a Laundry Attendant, you are responsible for supporting laundry operations and providing pressing, sewing, and other similar services to deliver an excellent Guest and Member experience. A Laundry Attendant will also be required to manage and respond to guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:<ul>
<li>Ensure support is provided to the laundry function when required</li>
<li>Complete wash cycles, folding of linen and correct storage</li>
<li>Manage guest requests in line with company brand standards and one call delivery deadline</li>
<li>Greet guests in public areas and rooms in a warm and friendly manner</li>
<li>Provide laundry, pressing, sewing, and other similar services to guests</li>
<li>Ensure soiled and damaged linen is stored in soiled bags and disposed of correctly</li>
<li>Maintain linen room and uniform store - Ensure floors are stocked with the correct amount of each linen items</li>
<li>Ensure chemicals are used and stored correctly</li>
<li>Report maintenance and hazard issues</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li></ul>
What are we looking for? 
A Laundry Attendant serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:<ul>
<li>Positive attitude</li>
<li>Good communication skills</li>
<li>Ability to work under pressure</li>
<li>Ability to work on own or in teams</li>
<li>Respond to guest requests and deliver high levels of service</li>
<li>Methodical and well organised</li></ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:<ul>
<li>Previous laundry experience</li>
<li>Experience in a similar role</li></ul> 

What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Laundry pressman

Mandarin Oriental

<div>
 
 Responsibilities
 
 
 
 <ul>
 <li>
 General:
 </li>
 <li>
 It is part of your role to understand and disseminate/communicate all corporate and hotel policies and standard operating procedures to the colleagues.
 </li>
 <li>
 MOHG Code of Conduct requires that all business activities and business decisions comply with the general law, with all rules, regulations, and other requirements.
 </li>
 <li>
 It is part of your strategy to fully understand and support in all aspects the Mandarin Oriental, Riyadh Human Resources Strategic Policy.
 </li>
 <li>
 It is part of your role and your responsibility to fully support all learning and development activities.
 </li>
 <li>
 Ensure that all standards of LQE, MOQA and Forbes are followed consistently.
 </li>
 <li>
 You shall take all reasonable steps to safeguard stored information, and not divulge or otherwise transfer any personal data concerning the guests, customers or colleagues, or any confidential information concerning the hotel unless with the appropriate authority.
 </li>
 <li>
 Use of the hotel&rsquo;s network, computers or internet access which is in the hotel&rsquo;s view unreasonable or inappropriate, for example gambling, chatroom, or pornographic material, is a serious breach of hotel policy and grounds for summary dismissal.
 </li>
 <li>
 Support and adhere to all policies &amp; procedures relating to Safe, Sound and Sustainable at Mandarin Oriental.
 </li>
 <li>
 Ensure compliance with the MOHG Social Media Policy, i.e. to be fully responsible for the content you publish on any social media platform, including your personal site.
 </li>
 <li>
 Mandarin Oriental, Riyadh has zero tolerance on all forms of harassment or discrimination, i.e. it is strictly forbidden to discriminate on the basis of gender, disability, including physical or medical condition, race, colour, religion, national origin, ancestry, citizenship, age, sexual orientation, marital status, or for any other reason.
 </li>
 <li>
 Act as a hotel ambassador at all times.
 </li>
 <li>
 To carry out any additional duties requested by management, related to hotel operational activities.
 </li>
 <li>
 Departmental:
 
 
 </li>
 </ul>
 
 
 Spa Operations
 
 
 
 
 <ul>
 <li>
 Responsible for the daily operations of the Spa &amp; Wellness including guest and colleagues&rsquo; interactions.
 </li>
 <li>
 Plan the rosters of Spa Concierge and attendants strategically based on operation needs.
 </li>
 <li>
 Taking Spa reservations and attending to guest enquiries when necessary.
 </li>
 <li>
 To ensure operational flow, discuss any issues.
 </li>
 <li>
 Dealing with dissatisfied or disgruntled guests
 </li>
 <li>
 Assist in ensuring that mistakes mentioned are corrected and discuss procedures that were performed correctly
 </li>
 <li>
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability
 </li>
 <li>
 Special guests, group bookings and VIP&rsquo;s
 </li>
 <li>
 Daily walkthroughs should be conducted to ensure that all SOPs and MOD tasks are addressed throughout the Spa &amp; Wellness.Departmental Meetings
 </li>
 <li>
 Daily briefings with concierge and attendant team
 </li>
 <li>
 Weekly meetings with the Spa Operations Manager
 </li>
 <li>
 Weekly meetings MOD meetings with Spa Director, Spa Operations Manager and Spa Treatment Manager
 </li>
 <li>
 Monthly Concierge and Attendant meetings. This meeting will address policies, procedures, scheduling and any concerns the team members have in regards to the Spa Operation. A written agenda must be prepared and treatment manager will ensure written minutes are distributed to all spa staff and Human Resources following the meeting.
 </li>
 <li>
 Monthly all colleague meeting and during this time it will be necessary to prepare a presentation for the monthly meeting for all spa colleagues
 </li>
 <li>
 Spa closure preparation, including email informing the Hotel, guest room letters and signage
 
 
 </li>
 </ul>
 
 Training
 
 
 
 <ul>
 <li>
 Organize Spa Concierge and Spa Attendant training
 </li>
 <li>
 Assist Concierge &amp; therapists with Spa Soft questions and obstacles
 </li>
 <li>
 Organize Spa Concierge and Spa Attendant Training, including Spasoft, shadow shifts, product &amp; treatment knowledge liaising with Aromatherapy Associates and Hotel Human Resources
 </li>
 <li>
 Update Training attendance report and yearly planner on a monthly basis and send to Human Resources
 </li>
 <li>
 Review SOP&rsquo;s have been taught and continue to ensure that standards are being met
 </li>
 <li>
 Training of spa concierge and spa attendants on how to handle difficult situations and challenging guests
 </li>
 <li>
 MOSST Ambassador &ndash; To complete training and refresher training for Spa Concierge on our Signature treatment and products.
 
 
 </li>
 </ul>
 
 Finance
 
 
 
 <ul>
 <li>
 Ensuring that all spa charging procedures are followed. Initiating accounting procedures. Monitor guest charges and reconciliation
 </li>
 <li>
 Ensure that all discounted marketing charges for treatments and products and e-mails are handled efficiently
 </li>
 <li>
 Reviewing the visual book for the day and the following day to ensure that everything is booked correctly and efficiently for revenue maximization
 </li>
 <li>
 Verify individual concierge have complete and accurate financial report at the end of shift
 </li>
 <li>
 Complete Agency totals every Monday for accounts
 </li>
 <li>
 Send Agency invoices off to Calibre every Monday, informing them of the correct hours and hourly rate
 </li>
 <li>
 Email the Spa&rsquo;s waiting list to the Hotel&rsquo;s General Manager every Monday, informing them of Spa turn away logged for the previous week
 </li>
 <li>
 Track Spa turn away business
 </li>
 <li>
 Redeem expired Gift Certificates on the last day of the month
 </li>
 <li>
 Collate reports for the input of the Spa KPI&rsquo;s including Spa Concierge for treatment and retail revenue
 </li>
 <li>
 Organise treatment and product incentives for Spa Concierge and Attendant team boosting our Signature treatments and retail within the Spa
 </li>
 <li>
 Tracking colleague treatment experiences
 </li>
 <li>
 Customer Focus:
 
 
 </li>
 </ul>
 Dealing with guest enquiries via phone, email and face to face.
 
 
 Ensure that all guest enquiries are taken care of within 12 hours.
 
 
 Read notes for every appointment and assure that no mistakes have been made. Also assure that appointments are in correct sequence. Maximize revenue by therapist availability.
 
 
 In the absence of Director of Spa &amp; Wellness, meet up with VIPs, journalists and invited guests.
 
 
 Organise internal and external mystery shoppers to help increase and stay consistent in terms of quality standards.
 
 
 <ul>
 <li>
 Colleague Relations:
 
 
 </li>
 </ul>
 Conduct refresher trainings for Spa Concierge and Spa Attendants. Refresher trainings include departmental Standard Operating Procedures (SOPs).
 
 
 Review of all SOP Checklists for all colleagues are in order and training hours are tracked. Update Training Matrix accordingly.
 
 
 Monthly training plans to be sent to Learning &amp; Development Manager.
 
 
 <ul>
 <li>
 Administrative Duties:
 
 
 </li>
 </ul>
 Responsible for end of month spa retail inventory and submit to Director of Spa &amp; Wellness.
 
 
 Assist with Month End Closing reports in the absence of Director of Spa &amp; Wellness.
 
 
 Ensure that product retail display at The Spa and Spa Boutique is fully stocked and well presented at all times.
 
 
 Raise the necessary Purchase Requests for all retail and professional products.
 
 
 To upkeep the Guest Database in SpaSoft. On a bi-monthly basis, to forward the Guest Database List to Marketing Communications department.
 
 
 <ul>
 <li>
 Additional Duties:
 
 
 </li>
 </ul>
 Engineering
 
 
 Frequent checks of equipment and facilities to ensure safety and prevent loss of equipment due to negligence of wear and tear. Ensure all processes are in compliance with the Safe, Sound &amp; Sustainable guidelines.
 
 
 Review HOTSOS work orders report and ensure that follow ups has been done as and when requires.
 
 
 <ul>
 <li>
 Health and Safety:
 
 
 </li>
 </ul>
 Maintain all spa to the Health and Safety Standards.
 
 
 
 SPA
 
 
 
 <ul>
 <li>
 To be fully part of the Spa team
 </li>
 <li>
 To be familiar with all spa treatments/operations of spa for promotion to guests
 </li>
 <li>
 To understand and be able to verbalize the vision of the spa
 
 
 </li>
 </ul>
 
 Sustainable Responsibilities
 
 
 
 <ul>
 <li>
 This role involves implementing eco-friendly practices, educating guests/colleagues on sustainable initiatives, and continuously seeking ways to minimize the hotel's environmental footprint.
 </li>
 <li>
 Knowledge of waste sorting and recycling procedures. Energy Conservation: Water Conservation.
 </li>
 <li>
 Supporting sustainability initiative.
 </li>
 </ul>
</div>

Assistant Spa Manager

Explore 86+ Room attendant in Riyadh this December. Find roles across top companies and apply now to boost your career.

86 room attendant jobs IN Riyadh

Guest Room Attendant, Four Seasons Hotel Riyadh

Guest Room Attendant, Four Seasons Hotel Riyadh

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Housekeeping Coordinator

Laundry pressman

Assistant Spa Manager