customer service representative – administrative

office manager

customer service representative Jobs in Riyadh

customer service representative

office administrator

administrative assistant

customer service representative – administrative Jobs in Riyadh

receptionist

IIQAF

<div><p><b>Company:</b> IIQAF Group<br>
<b>Location:</b> Riyadh, Saudi Arabia<br>
<b>Industry:</b> Hospital / Health Care<br>
<b>Salary:</b> SAR 7,000 &ndash; SAR 7,500 per month<br>
<b>Job Type:</b> Full-Time</p>
<h2 class="jobSectionHeader"><b>Job Overview</b></h2>
<p>IIQAF Group is seeking a professional and customer-focused <b>Receptionist in Riyadh</b> to manage front desk operations within our healthcare facility. The ideal candidate will have experience in <b>front office administration, patient reception, appointment scheduling, customer service, and healthcare administrative support</b>.</p>
<p>This role is suitable for candidates searching for <b>Receptionist jobs in Riyadh, Hospital Receptionist jobs Saudi Arabia, Front Desk Executive positions, Healthcare Customer Service roles, or Medical Receptionist jobs in KSA</b>.</p>
<h2 class="jobSectionHeader"><b>Key Responsibilities</b></h2>
<ul><li>Welcome and assist <b>patients, visitors, and guests</b> in a professional manner</li><li>
Manage <b>front desk operations and reception area</b></li><li>
Handle phone calls, emails, and appointment scheduling</li><li>
Maintain patient records and administrative documentation</li><li>
Provide accurate information about hospital services and procedures</li><li>
Coordinate with doctors, nurses, and administrative departments</li><li>
Manage visitor logs and maintain security procedures</li><li>
Handle inquiries, complaints, and service requests</li><li>
Ensure smooth daily operations at the reception desk</li></ul>
<h2 class="jobSectionHeader"><b>Requirements</b></h2>
<ul><li>Diploma or Bachelor&rsquo;s degree in <b>Business Administration, Healthcare Administration, or related field</b></li><li>
Experience in hospital or healthcare environment preferred</li><li>
Excellent communication and interpersonal skills</li><li>
Strong organizational and multitasking abilities</li><li>
Proficiency in <b>Microsoft Office and scheduling systems</b></li><li>
Professional appearance and customer service attitude</li><li>
Immediate availability preferred</li></ul></div>

Receptionist

Child Fertility

<p><b>Key Responsibilities &amp; Core Tasks:</b></p><p>- Providing high-end reception, accurate data registration, and seamless patient flow to designated clinics.</p><p>- Expertly managing scheduling (bookings &amp;amp; confirmations) to prevent overlaps</p><p>and strictly minimize wait times.</p><p>- Handling POS transactions, issuing tax invoices, and securing immediate</p><p>insurance authorizations with 100% accuracy.</p><p>- Maintaining a professional appearance (Uniform) and ensuring the reception</p><p>area remains organized and welcoming.</p><p>- Resolving patient concerns and responding to all inquiries with clarity and poise.</p><p>- Submitting daily operational reports and coordinating effectively between doctors,</p><p>nursing, and labs.</p><p><b>Required Qualifications &amp; Experience:</b></p><p>- Proven work experience as a Receptionist, Front Office Representative, or similar role in high level hospital or hotel settings</p><p>- Proficiency in Microsoft Office Suite</p><p>- Hands-on experience with office equipment</p><p>- Professional attitude and appearance</p><p>- Solid written and verbal communication skills</p><p>- Ability to be resourceful and proactive when issues arise</p><p>- Excellent organizational skills</p><p>- Professional level of English language</p><p>Job Type: Full-time</p>

Fast Fit

<div><p><b>Role: Receptionist</b></p><div><b><br>
Location: Riyadh, KSA</b></div><div></div><div><br>
Fast Fit EMS Fitness, the market leader and largest provider of EMS services in Saudi Arabia, is seeking dedicated Receptionists and Customer Service Representatives to join our team. With 11 branches across Jeddah, Riyadh, and Khobar, we offer a dynamic work environment and numerous benefits for our employees.</div><div></div><p><br>
About Us:</p><div></div><p><br>
Founded in 2019, Fast Fit EMS Fitness has rapidly grown to become a prominent name in the fitness industry. Our commitment to excellence and innovation has led to the expansion of 11 clubs in major cities across Saudi Arabia. We take pride in offering top-tier EMS training and fostering career growth opportunities for our employees.</p><div></div><p><b><br>
Responsibilities</b>:</p><div></div><ul><li><br>
 Customer Reception: Greet visitors and clients warmly and direct them to their desired location within the facility.</li></ul>
&middot; Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have.<br>
&middot; Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.<br>
&middot; Handling Complaints: Address complaints professionally, striving to resolve them promptly or directing them to the appropriate person.<br>
&middot; Scheduling Appointments: Organize the schedule for pre-booked appointments to ensure no overlaps.<br>
&middot; Problem-Solving: Work to resolve any issues clients may face related to the services or products offered.<br>
&middot; Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices.<br>
&middot; Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.<div></div><div><br>
If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!</div><h3 class="jobSectionHeader"><b><br>
Requirements</b></h3><ul><li>
High school diploma or equivalent<br>
</li><li>
Previous experience in customer service or front desk roles (fitness or hospitality preferred)<br>
</li><li>
Friendly, professional, and confident communication skills<br>
</li><li>
Ability to handle member inquiries, registrations, and basic sales<br>
</li><li>
Basic computer skills (booking systems, MS Office, or CRM software)<br>
</li><li>
Presentable appearance and positive attitude</li></ul><div></div><h3 class="jobSectionHeader"><b><br>
Benefits</b></h3><ul><li>
Competitive salaries, benefits, and incentives<br>
</li><li>
Comprehensive health coverage<br>
</li><li>
Exceptional work environment<br>
</li><li>
Specialized training<br>
</li><li>
Career growth opportunities<br>
</li><li>
Opportunities on a global level<br>
</li><li>
30 days of paid annual leave</li></ul></div><div></div>

Noir KSA

<p><b>IMPORTANT READ: ONLY APPLICANTS CURRENTLY LOCATED IN SAUDI ARABIA AND WITH PHOTO ON THEIR CV WILL BE SCREENED FOR INTERVIEW.</b></p><p>Position: <b>Hostess / Receptionist</b></p><p>Salary: <b>SAR 3,000 to SAR 3,500 (based on knowledge and skills ) PLUS free shared accommodation, to and from work transportation, and 1 duty meal</b></p><p>Location: <b>Laysen Valley, Umm Al Hamam, Riyadh</b></p><p><b>Job Description:</b> The Hostess / Receptionist serves as the first point of contact for all guests, ensuring a warm, elegant, and seamless welcome experience. In a luxury caf&eacute; environment, this role is responsible for maintaining the highest standards of hospitality, managing guest flow, coordinating reservations, and supporting overall guest satisfaction. The hostess represents the brand&rsquo;s image and plays a key role in creating a refined and memorable atmosphere.</p><p><b>Duties and Responsibilities:</b></p><ul><li>Welcome and greet guests warmly, ensuring a luxurious first impression.</li><li>Manage reservations and walk-ins, maintaining accurate seating arrangements and guest flow.</li><li>Escort guests to tables and communicate special requests or needs to the service team.</li><li>Maintain the reception and entrance area, keeping it clean, organized, and visually appealing.</li><li>Coordinate with waitstaff and management for smooth seat rotations and timely service.</li><li>Handle guest inquiries and phone calls using proper etiquette and product knowledge.</li><li>Address guest concerns politely, escalating issues to management when necessary.</li><li>Monitor waiting times and provide clear, courteous updates to waiting guests.</li><li>Support caf&eacute; operations during opening, closing, special events, and promotional activities.</li><li>Uphold grooming, hygiene, and service standards, representing the caf&eacute;&rsquo;s luxury image at all times.</li></ul><p><b>Basic Requirements:</b></p><ul><li>Experience (but not required) in hospitality, preferably in a luxury caf&eacute;, hotel, or fine dining environment.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>Strong customer service skills, with the ability to remain calm, polished, and welcoming under pressure.</li><li>Professional appearance and grooming, suited for a luxury brand environment.</li><li>Familiarity with reservation systems and basic computer skills (POS, booking platforms, Microsoft Office).</li></ul><p>Job Types: Full-time, Permanent</p><p>Pay: ﷼3,000.00 - ﷼3,500.00 per month</p><p>Application Question(s):</p><ul><li>IMPORTANT READ: ONLY APPLICANTS CURRENTLY LOCATED IN RIYADH, SAUDI ARABIA AND WITH PHOTO ON THEIR CV WILL BE SCREENED FOR INTERVIEW.</li><li>1. In which city and country are you currently located?</li><li>2. Which country passport do you have?</li><li>3. How old are you right now? (Age)</li><li>4. How tall are you? (Your height)</li><li>5. If hired for this role, after how many days you can join our company?</li><li>6. Have you read the job description and salary that we mentioned for this role?</li><li>7. How many years of experience working in face-to-face customer service do you have?</li></ul><p>Work Location: In person</p>

Receptionist / Hostess - FEMALE

Nexfit

<p>Job Description</p><ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul><p>Job Requirements</p><ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul><p>Job Types: Full-time, Contract</p><p>Contract length: 12 months</p><p>Job Type: Full-time</p><p>Pay: From ﷼2,500.00 per month</p><p>Application Question(s):</p><ul><li>Can you join immediately ?</li><li>What is your expected salary?</li></ul><p>Language:</p><ul><li>English (Required)</li><li>Arabic (Required)</li></ul><p>Location:</p><ul><li>Riyadh (Required)</li></ul><p>Work Location: In person</p>

Female Sales receptionist (Saudi)

Mott MacDonald

<div><div><div><div><div><div><div><b>Location</b></div>
<div>Riyadh, Saudi Arabia</div>
</div><div><div><b>Country</b></div>
<div>Saudi Arabia</div>
</div><div><div><b>Contract type</b></div>
<div>Permanent</div>
</div><div><div><b>Work pattern</b></div>
<div>Full Time</div>
</div><div><div><b>Market</b></div>
<div>Various</div>
</div><div><div><b>Discipline</b></div>
<div>Administration</div>
</div><div><div><b>Job ref</b></div>
<div>14050</div>
</div><div><div><b>Recruiter contact</b></div>
<div>Salem alnahdi</div>
</div></div><p></p><div>
</div></div></div></div><div><div><div><div><div><h3 class="jobSectionHeader"><b>About the role</b></h3><p><b>
Mott MacDonald</b> is a global engineering, management, and development consultancy committed to delivering impactful work that shapes the future.</p><p><br>
We are a team of over 20,000 experts working across the world in more than 50 countries.<br>
We are proud to be part of an ever-changing global industry, delivering transformative work that&rsquo;s defining our future. It&rsquo;s our people who power that performance. As an employee-owned business, we invest in creating a space for everyone to feel safe and valued and empowered with the right tools and support.</p><p><br>
Whether you want to pursue excellence in your specialism or broaden your experience with flexible roles across our business, you&rsquo;ll be connected to a community of global experts championing you to be your best. Join us and shape your story with Mott MacDonald, where everyone has the opportunity to be <b>brilliant</b>.</p><p>
We are seeking a professional and service‑driven <b>Front Office Receptionist </b>to be the welcoming face of our Riyadh office. This role is critical in creating a positive first impression for visitors, clients and colleagues, while ensuring the smooth, secure and efficient operation of all reception and front‑of‑house services.</p><p></p><p><br>
As the first point of contact for the business, you will represent Mott MacDonald&rsquo;s values, professionalism and commitment to excellence. You will take ownership of reception services in Riyadh, working closely with the KSA Administration and WIN teams, and forming part of the <b>MME Central Services Administration Team</b>, reporting to the <b>Office Facilities Manager &ndash; KSA</b>.</p><p></p><p><br>
This is a role for someone who takes pride in delivering a first‑class experience, builds strong working relationships and thrives in a collaborative, fast‑paced professional environment.</p><p></p><p><b><br>
Key responsibilities but not limited to:</b></p><p>
You will be responsible for delivering a comprehensive front‑of‑house and administrative service, including but not limited to:</p><p></p><p><b><br>
Reception and visitor experience</b></p><ul><li>
Managing the front reception desk and providing a professional, welcoming and efficient service to all visitors and callers</li><li>
Greeting, welcoming and announcing visitors, ensuring a consistently positive and professional first impression</li><li>
Acting as the first point of contact for incoming calls, screening and directing calls appropriately and providing basic information where required</li><li>
Ensuring all visitors receive a verbal safety briefing covering office safety and emergency procedures</li><li>
Maintaining office security by following company procedures, managing visitor logs and issuing visitor access badges</li></ul><p></p><p><b><br>
Facilities and office environment</b></p><ul><li>
Ensuring the reception area, lobby and meeting/conference rooms are clean, safe and presentable at all times</li><li>
Proactively identifying and addressing any issues that may affect safety, comfort or presentation, coordinating with the Office Assistant or escalating to the Assistant Office Services Manager as appropriate</li><li>
Booking meeting and conference rooms and arranging catering and refreshments as required</li></ul><p></p><p><b><br>
Administrative and operational support</b></p><ul><li>
Managing incoming and outgoing mail, courier services and deliveries</li><li>
Coordinating hotel bookings in Riyadh for visiting staff and managers, including liaising with hotel representatives and conducting hotel inspections</li><li>
Managing the driver schedule, allocating journeys and maintaining accurate daily journey logs</li><li>
Preparing Local Purchase Orders (LPOs) for office goods and services, including stationery, cleaning and pantry supplies, in line with preferred suppliers</li></ul><p></p><p><b><br>
Business support and coordination</b></p><ul><li>
Providing administrative support to the Riyadh administration team, including CV formatting and timesheet‑related tasks</li><li>
Managing and updating office Compass pages</li><li>
Monitoring the KSA administration email inbox and distributing correspondence to relevant stakeholders</li><li>
Downloading Requests for Proposals (RFPs) and related documentation from client portals</li><li>
Uploading Mott MacDonald technical and financial proposals to client portals</li><li>
Drafting professional correspondence and letters</li><li>
Formatting Word documents and PowerPoint presentations in line with Mott MacDonald brand and quality standards</li></ul><p></p><p><b><br>
General</b></p><ul><li>
Supporting ad‑hoc tasks, initiatives and projects as required to support the wider business</li></ul><h3 class="jobSectionHeader"><b>
</b></h3><h3 class="jobSectionHeader"><b>
Candidate specification</b></h3><p>
We are looking for someone who brings professionalism, attention to detail and a strong service mindset. The ideal candidate will demonstrate:</p><ul><li>
Diploma level education or equivalent</li><li>
Proven experience in a similar front‑office, reception or administrative role within a professional environment</li><li>
Excellent written and spoken English communication skills</li><li>
Strong interpersonal skills with the ability to build effective working relationships at all levels</li><li>
High levels of organisation, forward planning and time management, with the ability to prioritise a varied workload</li><li>
Excellent attention to detail and accuracy</li><li>
Ability to multitask and work calmly under pressure</li><li>
Proactive, resourceful and able to resolve issues independently</li><li>
Confidence to work on own initiative with minimal supervision</li><li>
Strong customer focus and commitment to service excellence</li><li>
Proficiency in Microsoft Word, Excel, PowerPoint and Outlook</li><li>
Experience using InDesign is highly desirable</li><li>
Professional appearance and conduct</li><li>
Enthusiastic, conscientious and reliable with a strong work ethic</li><li>
Positive, flexible and collaborative approach with a &ldquo;can‑do&rdquo; attitude</li><li>
Verbal ability in Arabic or additional languages is an advantage</li></ul><h3 class="jobSectionHeader"><b>
</b></h3><h3 class="jobSectionHeader"><b>
Why join Mott MacDonald?</b></h3><p>
We are an employee‑owned business where people are at the heart of everything we do. We offer:</p><ul><li>
A supportive, inclusive and collaborative working culture</li><li>
Opportunities to grow, learn and develop your career</li><li>
The chance to contribute to projects that make a meaningful difference to society</li></ul><p>
At Mott MacDonald, you will be valued for who you are, supported to perform at your best and encouraged to shape your own career journey. #LI-SA2</p>
<p><b>Our Purpose</b><br>
At Mott MacDonald, our purpose is to improve society by considering social outcomes in everything we do; relentlessly focusing on excellence and digital innovation, transforming our clients&rsquo; businesses, our communities and employee opportunities.<br>
<br>
<b>Equality, Diversity and Inclusion</b><br>
Equality, diversity and inclusion (EDI) is at the heart of our organisation. We are an equal opportunity employer and do not discriminate, rather take positive steps towards creating a diverse and inclusive working environment.<br>
<br>
<b>Flexible Working</b><br>
At Mott MacDonald, we support our staff to create work-life balance which works for them and welcome candidates looking for career flexibility. We are open to discussing flexible working at interview stage.<br>
<br>
<b>We can offer:</b></p><ul><li>
90 calendar days&rsquo; paid maternity leave</li><li>
Competitive annual leave</li><li>
An annual professional institution subscription</li><li>
Annual company performance bonus scheme &ndash; Subject to company performance</li></ul></div></div></div></div></div></div>

Front Office Receptionist

Marketing Eye FZ LLC

<p><b>Overall Job Purpose</b></p><p>Responds promptly and professionally to all visitors and incoming telephone calls to provide an exceptional customer experience. Supports Sales teams to achieve their objectives.</p><p><b>Key Responsibilities </b></p><p><b>Develops Customer Relationships </b></p><ul><li>Builds effective relationships with customers, striving to meet and exceed their expectations</li><li>Follow-up with the lead to invite them to the showroom and records information provided</li><li>Communicates clearly, asking questions to find out what assistance and information customers require and records information provided</li><li>Ensures colleagues in Sales teams are provided with accurate customer details</li><li>Ensures all customer queries are dealt with in a professional and friendly manner</li><li>Ensures all telephone calls are dealt with according to Dealership standards and guidelines</li><li>Handles dissatisfied customers courteously, involving the relevant colleague or manager to achieve a resolution</li><li>Encourages visitors to browse the showroom and use the facilities available while they wait</li></ul><p><b>Introduces colleagues to meet the customer&rsquo;s needs </b></p><ul><li>Introduces relevant members of the team to the customer, ensuring that the colleague concerned is aware of the customer&rsquo;s requirements</li><li>Maintains contact with the customer throughout their visit to ensure satisfaction and acknowledges them when they leave</li><li>Monitors visitors outside the showroom (e.g. on the forecourt) and makes the relevant colleague aware so they can greet the customer</li></ul><p><b>Maintains the showroom environment</b></p><ul><li>Ensures the reception area is staffed and kept clean and tidy at all times in order to uphold Dealership standards</li><li>Maintains the showroom environment including customer waiting area (e.g. lighting, heating, music, TV screen and general tidiness and cleanliness) in accordance with dealer guidelines</li><li>Works with the management team to support promotions or events with changes to the showroom environment (e.g. changes to support themed promotions)</li></ul><p><b>Works as a full member of the Dealership team</b></p><ul><li>Works with colleagues across the Dealership to achieve team objectives</li><li>Works with colleagues across the Dealership to investigate and resolve customer complaints</li><li>Understands and follows Stellantis operational guidelines</li><li>Ensures opportunities for sales are followed up by the appropriate colleague</li><li>Contributes to local marketing activity defined by Sales teams</li><li>Maintains a professional manner and high standards of personal presentation at all times</li><li>Uses feedback to improve own skills and performance</li><li>Adheres to legal, environmental and health and safety requirements, ensuring the safety and security of people, vehicles and property at all times, reporting any known faults or hazards</li></ul><p><b>Key Success Criteria</b></p><ul><li>Customer satisfaction targets (e.g. NPS, mystery shop, upstream sales funnel)</li><li>Process delivery/compliance (e.g. telephone queries answered and resolved within the agreed number of rings)</li><li>Experience: Minimum of 1 year experience</li><li>Education: Bachelor&rsquo;s degree</li><li>Excellent knowledge of Microsoft Excel, PowerPoint and Word</li></ul><p><b>Note: Only Saudi nationals currently based in Saudi Arabia with experience in the automotive industry will be considered for this role.</b></p><p>#CustomerExperience #CustomerFirst#ShowroomExperience #SalesSuppor #FrontDeskExcellence #ClientEngagement #TeamPlayer #ProfessionalService#LeadManagement #BrandAmbassador</p><p>Job Type: Full-time</p><p>Work Location: In person</p>

Female Receptionist- Saudi

Explore 19+ Receptionist in Riyadh this April. Find roles across top companies and apply now to boost your career.

19 receptionist jobs In Riyadh

Receptionist

Receptionist

Receptionist

Receptionist / Hostess - FEMALE

Female Sales receptionist (Saudi)

Front Office Receptionist

Female Receptionist- Saudi