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customer service representative Jobs in Riyadh

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en - reception agent ( saudi nationality ) tamayyaz Jobs in Riyadh

receptionist

Hilton

<div>Receptionist
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. 
 
What will I be doing? 
As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
<ul><li>Achieve positive outcomes from Guest queries in a timely and efficient manner</li>
<li>Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required</li>
<li>Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments</li>
<li>Demonstrate a high level of customer service at all times</li>
<li>Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts</li>
<li>Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties</li>
<li>Maximize room occupancy and use up-selling techniques to promote hotel services and facilities</li>
<li>Use the correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy</li>
<li>Comply with hotel security, fire regulations and all health and safety legislation</li>
<li>Act in accordance with policies and procedures when working with front of house equipment and property management systems</li>
<li>Follow company brand standards</li>
<li>Assist other departments, as necessary</li>
</ul>What are we looking for? 
Receptionists serving Hilton brands are always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
<ul><li>Previous experience in a customer-focused industry</li>
<li>Completed high school certificate or equivalent</li>
<li>Positive attitude and good communication skills</li>
<li>Commitment to delivering a high level of customer service</li>
<li>Ability to work on your own and as part of a team</li>
<li>Competent level of IT proficiency</li>
</ul>It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul><li>Previous experience in cash handling</li> 
</ul> 
 
What will it be like to work for Hilton? 
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision &ldquo;to fill the earth with the light and warmth of hospitality&rdquo; unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!</div>

Receptionist

Alomar Holding Company

<div>Alomar Holding Company is a leading investment group in Saudi Arabia, renowned for its expertise in real estate development, property management, and strategic business ventures. Based in Riyadh, the company delivers integrated solutions through its subsidiaries, emphasizing quality, governance, and sustainable growth in alignment with the Kingdom&rsquo;s economic vision. 
 
As a Receptionist, you will play a pivotal role in creating a professional and welcoming environment for clients, visitors, and staff. You will be the first point of contact, ensuring smooth communication and efficient front-desk operations. 
 
Key responsibilities include:<ul><li>
Greet, assist, and direct visitors and clients to appropriate departments or personnel, ensuring a positive first impression.</li><li>
Manage incoming calls and correspondence, screen inquiries, and accurately route messages to relevant team members.</li><li>
Coordinate appointments and meeting room schedules, maintain an organized calendar, and support calendar management for executives or teams.</li><li>
Perform administrative duties such as filing, data entry, photocopying, and maintaining office supplies to ensure seamless front-desk operations.</li><li>
Support administrative tasks related to facilities and communications, including handling mail, couriers, and updating contact databases while maintaining confidentiality.</li></ul> 

Requirements 
<ul><li>
High school diploma or equivalent</li><li>
2+ years of receptionist, front-desk, or similar administrative experience</li><li>
Experience managing multi-channel communications (in-person, phone, email) and routing inquiries to appropriate departments</li><li>
Experience coordinating calendars, appointments, and meeting room schedules</li><li>
Experience performing administrative tasks including data entry, filing, photocopying, and office supplies management</li><li>
Experience handling confidential information in an office setting</li><li>
Basic proficiency with Microsoft Office</li><li>
Native Arabic proficiency</li><li>
Saudi national (Saudis only)</li></ul> 

Benefits 
<ul><li>
Comprehensive medical insurance coverage</li><li>
Pension scheme in accordance with Saudi labor regulations</li><li>
Paid annual leave and public holidays</li><li>
Professional development and training opportunities</li></ul></div>

IZIL Beauty

Job Title: Spa ReceptionistDepartment: Spa &amp; StoreReports To: Spa &amp; Store ManagerRole OverviewThe Spa Receptionist is the first point of contact for clients, responsible for providing a warm welcome,handling reservations, and ensuring a seamless guest experience. This role requires strong customerservice skills, organization, and the ability to manage administrative tasks efficiently. The SpaThe receptionist will contribute to maintaining the spa&rsquo;s professional image and delivering an outstandingclient experience.Key ResponsibilitiesGuest Relations &amp; Customer Service Greet clients warmly and confirm their scheduled treatments or services. Provide guidance on spa procedures and answer client inquiries in a professional manner. Inform clients about promotions, discounts, and new beauty products available. Obtain and document guest feedback regarding treatments and overall experience. Assist in resolving customer complaints and escalate issues as needed.Front Desk &amp; Administrative Duties Open and close the spa at designated times. Maintain a clean and organized reception area. Handle incoming calls, provide accurate information, and confirm appointments. Manage the visitor register to track daily spa visitors. Schedule and update client appointments, ensuring smooth workflow for service providers. Notify spa staff of last-minute cancellations or walk-in clients. Maintain an up-to-date register of loyal and long-term clients.Spa ReceptionistFinancial &amp; Inventory Management Process client payments for services and products. Handle petty cash requests and deposits as needed. Ensure proper handover of cash, client records, and shift reports before leaving work. Check inventory levels and place orders with the Inventory Controller when necessary.Marketing &amp; Promotions Assist in developing and implementing promotional events to attract new clients. Educate clients on beauty products and recommend suitable treatments based on their needs. Promote available spa services and loyalty programs to enhance customer engagement.Compliance &amp; Team Collaboration Attend and actively participate in staff meetings and training sessions. Maintain punctuality for appointments, meetings, and team functions. Adhere to company grooming and uniform standards. Follow standard operating procedures (SOP) and ensure compliance with company policies.Qualifications &amp; ExperienceEducation &amp; Certifications High school diploma or equivalent (additional qualifications in hospitality or administrationare a plus). Knowledge of spa or wellness services is an advantage.Skills &amp; Competencies Strong interpersonal and communication skills. Excellent organizational and time management abilities. Ability to multitask and work efficiently under pressure. Proficiency in using appointment booking software and Microsoft Office applications.Spa Receptionist Self-motivated and able to work independently or as part of a team.Personal Attributes Positive Attitude: Approachable and friendly demeanor. Customer-Focused: Passion for delivering high-quality service. Adaptability: Ability to respond to different work situations effectively. Professionalism: High grooming and presentation standards. Team Player: Works collaboratively with colleagues to ensure smooth operations.Why Join Us?As a Spa Receptionist, you will play a crucial role in creating a welcoming and relaxing environmentfor clients. This role offers opportunities for professional growth, teamwork, and contributing to aluxury spa experience. If you have a passion for customer service and organization, we invite you tobe part of our team.This job description outlines the key responsibilities and expectations for the Spa Receptionist role.Additional duties may be assigned based on business needsPay: ﷼6,000.00 - ﷼6,500.00 per monthApplication Question(s):<ul><li>Are you a Saudi national (KSA nationality)?</li></ul>Experience:<ul><li>Must be : 3 years (Preferred)</li></ul>Work Location: In person

Spa Receptionist

Qiddiya Investment Company

<div>The Club Receptionist is the first point of contact for members, guests, and visitors, playing a crucial role in delivering exceptional service and creating a welcoming atmosphere. The Receptionist ensures that all inquiries, bookings, and member interactions are handled with the highest level of professionalism and efficiency. This position requires a polished, articulate, and service-oriented individual who can manage a variety of front-desk tasks while maintaining the club&rsquo;s standards of excellence. 
JOB OVERVIEW &ndash; PURPOSE AND SCOPE
The primary purpose of the Club Receptionist is to manage the front desk operations of the club, providing outstanding customer service to members and guests. The role involves greeting visitors, handling reservations, answering inquiries, and coordinating with other departments to ensure a seamless experience for everyone who interacts with the club. The Receptionist is also responsible for managing incoming communications, processing payments, and assisting with various administrative tasks. This position is integral to maintaining the club&rsquo;s reputation as a premier destination, requiring impeccable attention to detail, strong communication skills, and a warm, professional demeanour.
RESPONSIBILITIES AND DUTIES
Reception Desk Operations:
<ul><li>Greet and welcome members, guests, and visitors as they arrive at the club, ensuring a friendly and professional first impression.</li></ul>
<ul><li>Manage any check-in and check-out processes for members and guests, ensuring all necessary procedures are followed.</li></ul>
<ul><li>Answer and manage incoming phone calls, emails, and other communications, directing inquiries to the appropriate departments or individuals.</li></ul>
<ul><li>Handle reservations and bookings, which may include tee times, dining reservations, and event registrations, ensuring accurate and timely processing.</li></ul> 
Customer Service:
<ul><li>Provide exceptional customer service by addressing members&rsquo; and guests&rsquo; needs, inquiries, and concerns promptly and effectively.</li></ul>
<ul><li>Assist members and guests with information about the club&rsquo;s amenities, services, and events, ensuring they have a positive experience.</li></ul>
<ul><li>Handle complaints and issues with tact and professionalism, escalating matters to management when necessary.</li></ul> 
Administrative Support:
<ul><li>Maintain the reception area, ensuring it is clean, organised, and stocked with necessary materials, such as brochures and membership forms.</li></ul>
<ul><li>Process payments for services, memberships, and other club-related transactions, ensuring accuracy and proper record-keeping.</li></ul>
<ul><li>Assist with administrative tasks such as filing, data entry, and maintaining member records, ensuring confidentiality and accuracy.</li></ul>
<ul><li>Coordinate with other departments, such as the golf shop, dining, and events, to facilitate smooth operations and communication.</li></ul> 
Event Coordination Support:
<ul><li>Provide support for club events by assisting with RSVPs, guest lists, and other logistical details as needed.</li></ul>
<ul><li>Communicate event details to members and guests, providing them with all necessary information and answering any questions.</li></ul>
<ul><li>Assist in the setup and breakdown of events when required, ensuring that everything is prepared according to club standards.</li></ul> 
Communication and Information Management:
<ul><li>Maintain up-to-date knowledge of club events, promotions, and services to effectively inform members and guests.</li></ul>
<ul><li>Manage the club&rsquo;s communication boards and digital displays, ensuring that information is current and accurately presented.</li></ul>
<ul><li>Handle the distribution of mail and packages for members and staff, ensuring prompt delivery.</li></ul> 
Security and Safety:
<ul><li>Monitor and control access to the club, ensuring that only authorised individuals enter the premises.</li></ul>
<ul><li>Follow security protocols and procedures to ensure the safety and privacy of members, guests, and staff.</li></ul>
<ul><li>Report any suspicious activity or security concerns to the appropriate authorities or club management.</li></ul> 
REPORTING
The Receptionist will report directly to the Front Office Manager and/or Assistant General Manager and will work closely with other departments, including Membership Services, Events, and the Golf Shop, to ensure smooth operations and a cohesive member experience. The Receptionist may also receive guidance and direction from senior management, particularly in handling VIP guests or special events. 
Requirements<ul><li> 
High school diploma or equivalent is required; additional qualifications in hospitality or customer service are a plus.</li><li>Minimum of 2-3 years of experience in a receptionist, front desk, or customer service role, preferably in a luxury hospitality, hotel, or exclusive club environment.</li><li>Experience with reservation systems, point-of-sale (POS) systems, and basic accounting procedures.</li><li>Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with front desk software or CRM systems.</li><li>Strong organisational and multitasking abilities, with attention to detail in all tasks.</li></ul> 
Soft Skills:
<ul><li>Excellent verbal and written communication skills, with a polished and professional manner.</li></ul>
<ul><li>Strong interpersonal skills, with the ability to interact effectively with a diverse range of members, guests, and staff.</li></ul>
<ul><li>High level of discretion, integrity, and ability to handle confidential information with care.</li></ul>
COMPETENCIES
Customer Service Excellence - Demonstrates a strong commitment to providing exceptional service to members and guests, ensuring their needs are met promptly and effectively.
Communication - Possesses outstanding communication skills, both verbal and written, with the ability to convey information clearly and professionally.
Professionalism - Maintains a high standard of personal presentation and professionalism at all times, representing the club&rsquo;s values and reputation.
Problem-Solving - Able to quickly and effectively resolve issues or concerns that arise, ensuring member and guest satisfaction.
Attention to Detail - Ensures accuracy in all aspects of front desk operations, from handling reservations to processing payments.
Team Collaboration - Works effectively with other departments to ensure a cohesive and seamless experience for all club members and guests.
Adaptability - Able to handle a fast-paced environment and manage multiple tasks simultaneously, adjusting priorities as needed.
Security Awareness - Demonstrates awareness of security protocols and procedures, ensuring the safety and privacy of all individuals at the club.</div>

Golf- Club Receptionist

CSI Global

<div>Position: Receptionist &ndash; People with Disabilities 
Location: Riyadh 
 
Saudization Commitment: 
In alignment with the Kingdom's Vision 2030 and national Saudization initiatives, this position is open exclusively to Saudi nationals who are passionate about building careers in the energy and engineering sectors. 
 
About CSI Global: 
CSI Global is a multi-disciplinary engineering and contracting group delivering advanced electromechanical, building MEP systems, testing and commissioning, contracting and construction solutions across the GCC and beyond. Through our group companies, we serve the power, utilities, and infrastructure sectors with full lifecycle capabilities&mdash;from tendering and design review to execution, commissioning, and handover. We combine engineering precision with commercial excellence to power progress across complex projects in the region. 
Position Overview:
CSI Global is hiring a Receptionist &ndash; People with Disabilities for its subsidiary Advance Technical Services (ATS) in Riyadh. This role is classified as an administrative office position. The main duties include performing all core reception functions such as welcoming and receiving clients, along with general administrative tasks like answering phone calls, responding to emails and customer inquiries, and other related office duties.
Job Responsibilities:
<ul><li>Greet and welcome visitors and clients, and answer phone calls</li>
<li>Handle administrative and clerical tasks</li>
<li>Manage incoming calls and emails</li>
<li>Organize meeting schedules</li>
<li>Manage the reception area</li>
<li>Perform general office work</li>
<li>Assist in maintaining security and order</li></ul>
Required Skills:
<ul><li>Effective communication skills</li>
<li>Courtesy and professional appearance</li>
<li>Organizational and customer service skills</li>
<li>Proficiency in office technologies such as Microsoft Office programs</li>
</ul>Qualifications:
<ul><li>Education: High school diploma</li>
<li>Experience: 1&ndash;2 years</li></ul></div>

Receptionist - People with Disabilities

Nexfit

Job Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractContract length: 12 monthsJob Type: Full-timePay: From ﷼2,500.00 per monthApplication Question(s):<ul><li>Can you join immediately ?</li><li>What is your expected salary?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Work Location: In person

Female Sales receptionist (Saudi)

DIGITAL FALCON

Job description:Job descriptionJob Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractJob Type: Full-timeApplication Question(s):<ul><li>Are you Saudi?</li><li>What is your expected salary?</li><li>Can you start immediately ?</li><li>How old are you?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: ﷼2,500.00 - ﷼3,000.00 per monthApplication Question(s):<ul><li>Are you Saudi?</li><li>How old are you?</li></ul>Language:<ul><li>arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Female Wellness Assistant (Saudi)

Explore 23+ Receptionist in Riyadh this April. Find roles across top companies and apply now to boost your career.

23 receptionist jobs In Riyadh

Receptionist

Receptionist

Spa Receptionist

Golf- Club Receptionist

Receptionist - People with Disabilities

Female Sales receptionist (Saudi)

Female Wellness Assistant (Saudi)