customer service representative

Aggreko

<div>Bring your energy to Aggreko as Customer Service Representative based in Riyadh 
You will act as the principle point of contact for our customers throughout the rental process of the order placed. Advocating on the customer at key touchpoints, this role collaborates with Sales, Operations, Credit Control, billing and Hire Coordination team to ensure great customer experience. 
What you&rsquo;ll do as Customer Service Representative:
<ul><li>Principal point of contact, responsible for managing the customer relationship throughout the life of the hire, proactively setting expectations and communicating changes.</li><li>
Lead, support, and guide the Customer Service team to ensure all customer related tasks are completed accurately and on time and provide the structured timely updates to the Manager.</li><li>
Oversee the department Dashboards, BTT and reports to maintain the set KPIs for the team.</li><li>
Answers inbound telephone calls, emails, and other channels and deals with them promptly and efficiently against agreed touchpoint standards and KPIs</li><li>
Takes ownership of all reactive customer queries and follow ups on breakdowns, complaints, orders, liaising with the appropriate teams to ensure these are resolved promptly to the customer&rsquo;s satisfaction.</li><li>
Supports the sales function with regards to processing customer orders, change orders, post-order follow-up activities and in expediting the sales force order integration process.</li><li>
Communicates the customer requirements across multiple internal teams &amp; systems, ensuring all the operational &amp; internal teams are well versed with the customer requirements</li><li>
Accurate checks for new order documentation received from sales and supporting customer documents prior to integrations in M3 and maintain accurate customer and order records in Salesforce.</li><li>
Handle and follows up customer calls for order acknowledgement, delivery confirmation, on-hire, off-hire, exchanges, and missing equipment.</li><li>
Coordinate with Credit Control and Agent where required for approvals and support new customer setup requirements.</li><li>
Update order changes in T-agreement in Salesforce, including required system integrations.</li><li>
Create standard on-hire and off-hire folders and related contract documentation in Share Drive.</li><li>
Raise and follow up hire coordination cases, tasks with Contracts, Service, and Logistics teams.</li><li>
Track estimated end-of-hire dates, communicate updates to Hire coordination team.</li><li>
Issuance of hire/off-hire confirmations to clients via Salesforce confirmed internally with hire team.</li><li>
Follow up on LPOs, extensions for contracts with client, missing equipment and other customer requirements to support timely execution and invoicing.</li><li>
Maintains high levels of customer satisfaction and positively impacts the customer feedback KPIs</li></ul>
Here&rsquo;s what you&rsquo;ll get:<ul><li>
Minimum of 2 years of relevant customer service experience in a business-to-business environment, preferably within rental operations.</li><li>
PC literacy in a Microsoft environment and ERP system.</li><li>
Strong customer focus with a sense of urgency and attention to detail.</li><li>
Good written and verbal communication skills across all levels.</li><li>
Collaborative, results-oriented approach with the ability to self-manage.</li><li>
Ability to self-direct and self-manage</li><li>
Willingness to learn all aspects of the business</li></ul>
#LI-MK1
Equal employment opportunity
We welcome people from different backgrounds and cultures, and respect people&rsquo;s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that&rsquo;s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div>

Customer Service Representative

Aljazira Bank | بنك الجزيرة

<div>
 
 
 ajb Remote Working Arrangement:
 
 
 <ul>
 <li>
 Remote work refers to a work arrangement where employees perform their job duties from home.
 </li>
 </ul>
 
 
 
 
 
 Strategic Competencies:
 
 
 <ul>
 <li>
 Ensure understanding of the strategic objective for the Bank and support in achieving the department's strategy and related strategic plans.
 </li>
 </ul>
 
 
 
 
 
 Core Responsibilities:
 
 
 <ul>
 <li>
 Support in managing the social media channels for the Contact Center, Managing all customer-facing digital communication platforms.
 </li>
 <li>
 Assist customers by responding to inbound calls, inquiries, requests, and complaints in a courteous, efficient, and professional manner.
 </li>
 <li>
 Collect accurate customer information and complete relevant documentation to process service requests and resolve queries.
 </li>
 <li>
 Seek opportunities to cross-sell bank products and services to customers during interactions based on identified needs.
 </li>
 <li>
 Support the achievement of assigned call center KPIs including call quality scores, service levels, and customer satisfaction targets.
 </li>
 <li>
 Inform customers clearly of available products, services, and relevant bank policies and procedures.
 </li>
 <li>
 Gather and document customer feedback, complaints, and escalation details accurately in the call center system.
 </li>
 <li>
 Help identify and escalate unresolved customer complaints or system issues to the Call Center Supervisor promptly.
 </li>
 <li>
 Coordinate with relevant internal departments to follow up on customer requests that require cross-functional resolution.
 </li>
 <li>
 Adhere to all applicable bank policies, compliance standards, and SAMA regulatory requirements at all times.
 </li>
 </ul>
 
 
 
 
 
 Qualifications &amp; Experience:
 
 
 <ul>
 <li>
 Bachelor's in Business Administration, Banking, or a relevant major.
 </li>
 <li>
 A relevant Professional Certificate is preferred.
 </li>
 <li>
 No experience is needed with Bachelor's degree or around 1 year of experience with Diploma's degree.
 </li>
 <li>
 Prior experience in call center operations, customer service, or banking customer support or a relevant field is preferred.
 </li>
 </ul>
 
 
 
 
 
 Key Skills:
 
 
 <ul>
 <li>
 Customer-Centric Approach
 </li>
 <li>
 Customer Complaint Resolution
 </li>
 <li>
 Regulatory Compliance and Risk Awareness
 </li>
 <li>
 Product Knowledge
 </li>
 </ul>
</div>

Call Center Agent - Social Media (Remote)

Noir KSA

IMPORTANT READ: ONLY APPLICANTS CURRENTLY LOCATED IN SAUDI ARABIA AND WITH PHOTO ON THEIR CV WILL BE SCREENED FOR INTERVIEW.Position: Hostess / ReceptionistSalary: SAR 3,000 to SAR 3,500 (based on knowledge and skills ) PLUS free shared accommodation, to and from work transportation, and 1 duty mealLocation: Laysen Valley, Umm Al Hamam, RiyadhJob Description: The Hostess / Receptionist serves as the first point of contact for all guests, ensuring a warm, elegant, and seamless welcome experience. In a luxury caf&eacute; environment, this role is responsible for maintaining the highest standards of hospitality, managing guest flow, coordinating reservations, and supporting overall guest satisfaction. The hostess represents the brand&rsquo;s image and plays a key role in creating a refined and memorable atmosphere.Duties and Responsibilities:<ul><li>Welcome and greet guests warmly, ensuring a luxurious first impression.</li><li>Manage reservations and walk-ins, maintaining accurate seating arrangements and guest flow.</li><li>Escort guests to tables and communicate special requests or needs to the service team.</li><li>Maintain the reception and entrance area, keeping it clean, organized, and visually appealing.</li><li>Coordinate with waitstaff and management for smooth seat rotations and timely service.</li><li>Handle guest inquiries and phone calls using proper etiquette and product knowledge.</li><li>Address guest concerns politely, escalating issues to management when necessary.</li><li>Monitor waiting times and provide clear, courteous updates to waiting guests.</li><li>Support caf&eacute; operations during opening, closing, special events, and promotional activities.</li><li>Uphold grooming, hygiene, and service standards, representing the caf&eacute;&rsquo;s luxury image at all times.</li></ul>Basic Requirements:<ul><li>Experience (but not required) in hospitality, preferably in a luxury caf&eacute;, hotel, or fine dining environment.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>Strong customer service skills, with the ability to remain calm, polished, and welcoming under pressure.</li><li>Professional appearance and grooming, suited for a luxury brand environment.</li><li>Familiarity with reservation systems and basic computer skills (POS, booking platforms, Microsoft Office).</li></ul>Job Types: Full-time, PermanentPay: ﷼3,000.00 - ﷼3,500.00 per monthApplication Question(s):<ul><li>IMPORTANT READ: ONLY APPLICANTS CURRENTLY LOCATED IN RIYADH, SAUDI ARABIA AND WITH PHOTO ON THEIR CV WILL BE SCREENED FOR INTERVIEW.</li><li>1. In which city and country are you currently located?</li><li>2. Which country passport do you have?</li><li>3. How old are you right now? (Age)</li><li>4. How tall are you? (Your height)</li><li>5. If hired for this role, after how many days you can join our company?</li><li>6. Have you read the job description and salary that we mentioned for this role?</li><li>7. How many years of experience working in face-to-face customer service do you have?</li></ul>Work Location: In person

Receptionist / Hostess - FEMALE ONLY

Fast Fit

<div><div>Customer Care - Sales Specialist 
</div><div>
Location: Riyadh</div><div></div><div> 
Company Overview</div> 
Fast Fit EMS Fitness Company was founded in 2019 and has grown into a leading EMS fitness brand in Saudi Arabia. The company operates 11 fitness clubs across major cities and is known for delivering high-quality EMS training solutions. Fast Fit is committed to innovation, customer satisfaction, and providing strong career growth opportunities for its employees. 
 Website : https://www.fastfit-ems.com/<div> 
Key Skills: 
</div><ul><li>
The ideal candidate is driven, persuasive, and motivated. 
</li><li>
To achieve sales targets while delivering excellent customer service. 
</li><li>
Handle customer requests through phone or email (Arabic and English). 
</li><li>
Excellent communication skills verbally and in writing. 
</li><li>
Work experience in Sales will be an added advantage. 
</li><li>
Strong phone contact handling skills and active listening. 
</li><li>
Ability to multitask, prioritize and manage time effectively. 
</li>
Contribute to a positive work environment by interacting politely and professionally. 
<li>
</li></ul><div>
At Fast Fit EMS Fitness, we believe in investing in the growth of our employees. we provide comprehensive internal training to equip you with the necessary skills and knowledge for success.</div><div></div><div> 
If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!</div><div></div><h3 class="jobSectionHeader"> 
Requirements</h3><ul><li>
1 Year experience 
</li><li>
A bachelor's degree is preferred. 
</li><li>
Dedicated and passionate about assisting customers. 
</li><li>
Handle customer requests through phone or email (Arabic and English). 
</li><li>
Excellent communication skills verbally and in writing. 
</li><li>
Work experience in Sales will be an added advantage. 
</li><li>
Ability to work in a fast-paced environment. 
</li><li>
Polished and professional demeanor.</li></ul><div></div><h3 class="jobSectionHeader"> 
Benefits</h3><div></div><div> 
<ul><li>
5 working days 
</li><li>
High commissions 
</li><li>
Competitive salaries, benefits, and incentives. 
</li><li>
Comprehensive health coverage. 
</li><li>
Exceptional work environment. 
</li><li>
Specialized training. 
</li><li>
Career growth opportunities. 
</li><li>
Opportunities on a global level. 
</li><li>
30 days of paid annual leave.</li></ul></div></div><div></div>
 
Diploma / Degree

Customer Care - Sales

Siemens Healthineers

<div>Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. 
 
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. 
 
Apply now for the Healthineers Early Talents Program &ndash; Marketing &amp; Communication based in Khobar, Saudi Arabia. 

 
Your role:<ul>
<li>You will have opportunities for career advancement and professional growth.</li>
<li>You will have mentorship from experienced professionals and industry leaders.</li>
<li>You will have exposure to diverse projects and functional areas.</li>
<li>You will have networking opportunities with peers and management, including senior leadership.</li>
<li>You will have comprehensive learning and development resources.</li>
</ul>
Your Expertise:<ul>
<li>Bachelor's degree in business administration, Marketing, Communications or any related field.</li>
<li>Early career professional (0-2 years of experience) with exposure to call center operations, customer service, or administrative/secretarial roles.</li>
<li>Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.</li>
<li>Excellent communication and interpersonal skills, with proven ability to collaborate effectively in team settings and manage customer interactions and administrative correspondence.</li>
<li>Proactive and eager to learn, with demonstrated capability in schedule management, meeting coordination, and maintaining organized records.</li>
<li>Adaptable and flexible, able to thrive in fast-paced environments while handling high-volume interactions and multitasking across administrative and customer-facing duties with professionalism and quality.</li>
</ul>
Who we are: 

 
We are a team of more than 71,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways. 
 
How we work: 

 
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in everyone&rsquo;s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world&rsquo;s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at Careers 
 
As an equal opportunity employer, we welcome applications from individuals with disabilities. 
 
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. Please create a profile within our talent community and subscribe to personalized job alert that will keep you posted about new opportunities.</div>

Healthineers Graduate Program- Marketing &Communication -Saudi Nationals

Marriott International

<div>Additional Information 
Job Number26074618 
Job CategorySales &amp; Marketing 
LocationKing Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing, copying). Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, or banquet event orders). Promote awareness of brand image internally and externally. Gather materials and assemble information packages (e.g., brochures, promotional materials). Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Enter, retrieve, reconcile, and verify information (e.g., commissions, leads, third parties) in software involved in the sales process. Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events). Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

EBC coordinator

<div>Additional Information 
Job Number26072700 
Job CategorySales &amp; Marketing 
LocationKing Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Promote awareness of brand image internally and externally. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott. Communicate with potential owners via telephone to set up preview package sales/tours. Encourage guests or callers to purchase or schedule preview package sales/tours. Explain details and requirements related to attending a sales presentation to potential owners. Verify that individuals meet eligibility requirements for preview package sales/tours prior to scheduling a tour for a Marriott vacation club property. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets). Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). Receive, record, and relay messages accurately, completely, and legibly. 
Assist management in training, evaluating, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect the privacy and security of guests and coworkers. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Marketing Executive

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