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customer success specialist Jobs in Riyadh

customer success specialist

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business development representative Jobs in Riyadh

business development representative

customer service representative

Marriott International

<div>Additional Information 
Job Number26082571 
Job CategoryRooms &amp; Guest Services Operations 
LocationArea 1 Al Aqeeq Street Financial District, Riyadh, Saudi Arabia, Saudi Arabia, 13519 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Answer, record, and process all guest requests, questions, or concerns via telephone, email, chat, and mobile communication devices. Operate telephone switchboard, process guest requests for wake-up calls, and connecting and directing calls to the appropriate extension. Receive, record, and relay messages accurately. Log all guest requests or issues into computer, contact appropriate individual or department (e.g., Bellperson, Housekeeping), and follow up with guest to ensure their request has been resolved to their satisfaction. Provide information to guests about room features, property amenities, and local areas of interest. May process room service orders, answer questions on menu selection and record transactions in point-of-sale system. Assist guests with accessing internet and guestroom entertainment. 
Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests&rsquo; service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to reach common goals. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats; stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
W Hotels&rsquo; mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We&rsquo;re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests&rsquo; passions to life. If you are original, innovative, and always looking towards the future of what&rsquo;s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Agent-At Your Service (Shomoos)

<div>Additional Information 
Job Number26085947 
Job CategorySales &amp; Marketing 
LocationKing Abdulaziz Road, Riyadh, Saudi Arabia, Saudi Arabia, 12233 
ScheduleFull Time 
Located Remotely?N 
Position Type Non-Management 
<div><div>POSITION SUMMARY 
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales &amp; Marketing (e.g., filing, sending emails, typing, faxing). 
Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests&rsquo; service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None 
</div><div></div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

Executive-Sales (Saudi Only)

Al-Futtaim

<div>Job Requisition ID: 178924
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group&rsquo;s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day 


Overview Of The Role: 
The role will support receivables management, credit control activities, claims tracking, MIS reporting, and customer outstanding reviews across the business. 
Reporting to the Regional Manager / Head of Body &amp; Paint, the successful candidate will work closely with the Credit Control team, Business Unit Finance Manager, Finance Shared Services, and internal stakeholders to ensure timely invoicing, effective collections, accurate reporting, and improved receivables performance. 

What You Will Do:
<ul>
<li>Support the Regional Manager in reviewing existing processes and recommending improvements to ensure timely invoicing and collection.</li>
<li>Prepare, review, and share MIS reports on receivables by division and customer.</li>
<li>Monitor customer outstanding balances and support the development of appropriate payment plans where required.</li>
<li>Provide insights and analysis to help identify areas of concern, overdue balances, disputed customer accounts, and collection risks.</li>
<li>Prepare and report key performance indicators for each division and regularly review performance with the Credit Control Manager / Regional Manager and Business Unit Finance Manager.</li>
<li>Work closely with Finance Shared Services on debtor reports, accounting updates, reconciliations, and receivables monitoring.</li>
<li>Support month-end activities including rebate accruals and accounts receivable provisioning.</li>
<li>Assist in developing collection strategies and action plans to improve overdue performance.</li>
<li>Maintain accurate data, reports, and records while ensuring confidentiality and compliance with company policies.</li>
<li>Collaborate with internal teams to create an open, honest, and performance-driven working environment.</li></ul> 


Required Skills To Be Successful:
<ul>
<li>Ability to review receivables data, prepare MIS reports, identify overdue trends, and provide actionable insights.</li>
<li>Understanding of invoicing, collections, debtor reports, reconciliations, payment plans, and AR provisioning.</li>
<li>Ability to work effectively with Credit Control, Finance Shared Services, BUFM, Regional Manager, and customers to resolve outstanding issues.</li>
<li>Ability to manage sensitive financial information accurately while maintaining integrity, compliance, and data control.</li></ul> 


What Qualifies You For The Role:
<ul>
<li>Bachelor&rsquo;s degree in Commerce, Accounting, Finance, or a related discipline.</li>
<li>Minimum 3 years&rsquo; experience in receivables management, credit control, claims, finance operations, or a similar role within a large organisation.</li>
<li>Experience in automotive, parts, dealer operations, or Body &amp; Paint business is an advantage.</li>
<li>Strong analytical and reporting skills with the ability to interpret financial data and highlight key insights.</li>
<li>Excellent verbal and written communication skills.</li>
<li>Strong stakeholder management skills with the ability to work across departments and levels.</li>
<li>High level of computer literacy; SAP knowledge will be an added advantage.</li> 
</ul>
About Al-Futtaim Automotive 
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. 
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world&rsquo;s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. 
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. 
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial &amp; construction equipment. 
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.</div>

Saudization Claims Executive

Joby Aviation

<div>
 Imagine a piloted air taxi that takes off vertically, then quietly carries you and your fellow passengers over the congested city streets below, enabling you to spend more time with the people and places that matter most. At Joby, we've been working to make that dream a reality since 2009 and we're now in the final stages of certifying our aircraft with the FAA. With plans to launch our aircraft in the US and Dubai, we're now scaling manufacturing and preparing for the launch of our commercial service.
 
 
 
 Overview
 
 
 
 As the leader for Joby&rsquo;s future presence in the Kingdom of Saudi Arabia, you will build the business from the ground up, establishing the foundational relationships, operating model, and multi-year strategy needed to launch a safe, compliant, and scalable service. Partnering closely with Joby&rsquo;s senior leadership and U.S. headquarters teams, you will drive government and municipal engagement, develop strategic partnerships (including JVs and M&amp;A), and lead end-to-end deal execution. You will serve as Joby&rsquo;s local face, elevating brand awareness, representing the company with stakeholders and media, translating market insights into action, and providing clear performance updates to executive leadership and the board.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Build the Business Foundation: Lay the foundation for the future KSA market for Joby
 </li>
 <li>
 Policy and Partnerships: In partnership with Joby&rsquo;s senior leadership team, identify, build, and maintain strong relationships with local government entities, municipalities, and strategic partners to build trust and credibility, thereby strengthening Joby&rsquo;s position in the KSA
 </li>
 <li>
 Corporate and Business Development: Source, evaluate, and execute M&amp;A, joint ventures, and strategic partnerships. Lead cross-functional due diligence and manage deal execution from start to finish in the KSA
 </li>
 <li>
 Drive Strategic Execution: Implement a vision and multi-year business strategy that balances execution across aircraft sales, business development, corporate development, government relations, OEM, manufacturing, and operations
 </li>
 <li>
 Develop Market Awareness: stay apprised of local trends, business opportunities, infrastructure opportunities, consumer mobility preferences, etc., within the KSA, and build action plans to exploit opportunities for Joby
 </li>
 <li>
 Collaborate with US Team: Work cross-functionally with Joby&rsquo;s US-based headquarters functions to support global strategic initiatives and to support partner(s) in launching a successful, safe, and compliant service in the KSA
 </li>
 <li>
 Establish the Joby Brand Locally: Gather market insights and work closely with Joby&rsquo;s marketing, business development, and communications teams to build a highly recognizable brand within the KSA
 </li>
 <li>
 Be the Local Face of Joby: Serve as the primary local representative of Joby at KSA events and with local press to drive awareness and early adoption
 </li>
 <li>
 Report to Joby Leadership: Provide regular updates on business performance and identify areas requiring support from the executive team and board of director s
 
 
 </li>
 </ul>
 
 Required
 
 
 
 <ul>
 <li>
 Bachelor&rsquo;s degree or equivalent experience
 </li>
 <li>
 10+ years of experience in M&amp;A, Corporate Development, Program Management, Business Development, Government Relations, and/or Strategy
 </li>
 <li>
 10+ years of leadership experience, with increasing levels of responsibility
 </li>
 <li>
 Highly strategic thinker with strong business acumen and structured problem-solving skills demonstrated through delivery of large complex projects/programs
 </li>
 <li>
 Excellent communication and presentation skills; able to influence at all levels,inspire teams, collaborate cross-functionally, and represent the organization with external stakeholders
 </li>
 <li>
 An entrepreneurial mindset is suited for launching and scaling a new entity
 </li>
 <li>
 Exceptional ability to build and execute on a growth strategy
 </li>
 <li>
 Extensive professional network within the KSA and the Middle East, and proven ability to develop and maintain relationships
 </li>
 <li>
 Fluent in English and Arabic, both written and verbal communication
 </li>
 <li>
 Able to travel up to 30% of the time, including to the United States
 </li>
 <li>
 Legally able to work in the Kingdom of Saudi Arabia, or have the ability to be sponsored for a work visa
 
 
 </li>
 </ul>
 
 Desired
 
 
 
 <ul>
 <li>
 MBA or advanced degree in a relevant industry
 </li>
 <li>
 Strong policy exposure and knowledge of regulatory frameworks (GACA, FAA, EASA)
 </li>
 <li>
 Proven track record of P&amp;L management
 </li>
 <li>
 Experience in the aviation or aerospace industry
 </li>
 <li>
 Previously launched and scaled a business or business unit
 </li>
 <li>
 Broad business experience in the Middle East
 </li>
 <li>
 Experienced in government and military relations and operations
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 Joby is an Equal Opportunity Employer
 
</div>

General Manager, Kingdom of Saudi Arabia

Rawaj - Human Capital Management

<div>Leverage your abilities and join the dynamic team of a leading company operating in the government services and process facilitation sector.
The Product Manager will lead the development and management of innovative digital and service products that enhance the visa and travel experience for millions of customers. The role will drive the product lifecycle from ideation to launch and continuous improvement, focusing on digital platforms, identity solutions, and operational services that align with the organizations strategic objectives and Saudi Vision 2030.
Key Accountabilities<ul><li>
Define and execute the product vision, strategy, and roadmap for digital and service products across visa processing, identity verification, travel solutions, and customer experience.</li><li>
Manage the full product lifecycle, from discovery and requirements gathering to development, launch, and post-launch optimization, ensuring products meet market needs and business goals.</li><li>
Lead the development of digital platforms, including the e-visa application portal, appointment scheduling systems, payment gateways, and customer tracking solutions.</li><li>
Drive innovation in identity and consular services, including biometric solutions, digital identity verification, and secure document processing.</li><li>
Collaborate with internal and external stakeholders, including government entities, technology partners, operations teams, and senior leadership to align product priorities with organizational objectives.</li><li>
Conduct market research, competitor analysis, and customer feedback sessions to identify opportunities for new products and enhancements to existing offerings.</li><li>
Define and track key product metrics such as application completion rates, customer satisfaction, processing time, and conversion rates to measure success and inform data-driven decisions.</li><li>
Create and maintain detailed product requirements documents, user stories, and acceptance criteria for development teams.</li><li>
Work closely with engineering, design, and quality assurance teams using Agile methodologies to ensure timely and high-quality product delivery.</li><li>
Manage product budgets, pricing strategies, and revenue models to ensure financial viability and profitability of product lines.</li><li>
Ensure all products comply with regulatory requirements, data security standards, and government policies related to visa and identity services.</li><li>
Lead go-to-market strategies, including product positioning, messaging, training, and launch plans in coordination with marketing and operations teams.</li><li>
Champion the customer experience, ensuring products are user-friendly, accessible, and meet the needs of diverse customer segments including pilgrims, tourists, business travelers, and expatriates.</li><li>
Monitor product performance post-launch, gather user feedback, and implement continuous improvements to enhance value and customer satisfaction.</li><li>
Mentor and guide junior product team members, fostering a culture of innovation and customer-centricity.</li></ul>
Knowledge, Skills, and Experience
We are looking for a candidate with the following qualifications:<ul><li>
Bachelors degree in Business Administration, Computer Science, Engineering, Marketing, or a related field. An MBA or Masters degree in a relevant discipline is highly preferred.</li><li>
12-15 years of overall experience in product management, digital product development, or related fields, with a minimum of 5 years in a senior product management role.</li><li>
Proven track record of successfully launching and managing digital products, preferably in government services, visa services, travel, aviation, identity solutions, fintech, or customer service platforms.</li><li>
Strong experience with Agile methodologies, including Scrum or Kanban, and proficiency with product management tools such as Jira, Confluence, Aha, or Productboard.</li><li>
Deep understanding of user experience design principles, customer journey mapping, and user-centered design processes.</li><li>
Excellent analytical and data interpretation skills, with the ability to translate data into actionable product insights and strategic decisions.</li><li>
Strong knowledge of the Saudi and regional market, including customer behavior, regulatory landscape, and competitive dynamics in the visa and travel sector.</li><li>
Experience in both B2C and B2B product management, including working with enterprise clients, government entities, and end-users.</li><li>
Proven ability to manage cross-functional teams and influence stakeholders without direct authority, including engineering, design, operations, marketing, and sales.</li></ul></div>

Product Manager - Travel Solutions | Saudi Arabia

Apparel Group

<div>
 
 Position Objective
 
 
 
 The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
 
 
 
 Key Responsibility
 
 
 
 Customer Service:
 
 
 <ul>
 <li>
 Greet customers and assist them in selecting products that meet their needs.
 </li>
 <li>
 Convert window shoppers into buyers through proactive engagement.
 </li>
 <li>
 Promote the company's loyalty program to encourage repeat sales.
 </li>
 <li>
 Deliver top-tier customer service by following the company&rsquo;s GUEST model (Greet, Understand, Explain, Sell, Thank).
 </li>
 <li>
 Stay informed about various brands within the group to offer effective suggestions and cross-selling opportunities.
 </li>
 <li>
 Educate customers on product features, benefits, materials, and care instructions.
 
 
 </li>
 </ul>
 
 Grooming / Attitude / Knowledge
 
 
 
 <ul>
 <li>
 Always present a well-groomed and professional appearance.
 </li>
 <li>
 Be flexible and available to work extended hours during peak sales periods.
 </li>
 <li>
 Stay up-to-date on product knowledge to minimize stock loss and provide accurate recommendations.
 
 
 </li>
 </ul>
 
 Merchandising
 
 
 
 <ul>
 <li>
 Ensure products are displayed in an attractive manner according to store layout standards.
 </li>
 <li>
 Adhere to visual merchandising (VM) guidelines and stock management protocols, especially for clearance items.
 </li>
 <li>
 Record and maintain accurate inventory records for incoming and outgoing stock.
 </li>
 <li>
 Upsell and cross-sell products to increase sales opportunities.
 </li>
 <li>
 Maintain strong knowledge of product inventory and promotions to communicate effectively with customers.
 
 
 </li>
 </ul>
 
 Process
 
 
 
 <ul>
 <li>
 Efficiently operate the Point of Sale (POS) system for billing and transactions.
 </li>
 <li>
 Balance the cash till at the start and end of shifts.
 </li>
 <li>
 Accurately process payments through cash, credit cards, vouchers, or automatic debits.
 </li>
 <li>
 Issue receipts, refunds, and change to customers correctly.
 </li>
 <li>
 Maintain vigilance regarding store security and ensure all loss prevention policies are followed.
 </li>
 <li>
 Replenish and re-merchandise stock on the sales floor to ensure product availability at all times.
 
 
 </li>
 </ul>
 
 Desired Qualification
 
 
 
 The ideal Sales Associate in a retail company should have a bachelor&rsquo;s degree with effective communication and interpersonal skills in order to contribute to a welcoming customer experience, previous experience in a sales role is preferred.
</div>

Sales Associate

<div>Additional Information 
Job Number26087733 
Job CategoryRooms &amp; Guest Services Operations 
LocationKing Abdullah Ibn Abdulaziz Road Al Woroud District, Riyadh, Saudi Arabia, Saudi Arabia, 11544 
ScheduleFull Time 
Located Remotely?N 
Position Type Management 
<div><div>JOB SUMMARY 
Assists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures ensuring an efficient check in and check out process. Ensures guest and employee satisfaction and maximizes the financial performance of the department. 
CANDIDATE PROFILE 
Education and Experience
<ul><li>High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.</li></ul>
OR
<ul><li>2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.</li></ul> 
CORE WORK ACTIVITIES 
Supporting Management of Front Desk Team
<ul><li>Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.</li></ul>
<ul><li>Encourages and builds mutual trust, respect, and cooperation among team members.</li></ul>
<ul><li>Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence.</li></ul>
<ul><li>Ensures employee recognition is taking place on all shifts.</li></ul>
<ul><li>Establishes and maintains open, collaborative relationships with employees.</li></ul> 
Monitoring and Supporting Progress Toward Guest Services and Front Desk Goals
<ul><li>Manages day-to-day operations, ensuring the quality, standards and meeting the expectations of the customers on a daily basis.</li></ul>
<ul><li>Develops specific goals and plans to prioritize, organize, and accomplish your work.</li></ul>
<ul><li>Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.</li></ul>
<ul><li>Strives to improve service performance.</li></ul>
<ul><li>Collaborates with the Front Office Manager on ways to continually improve departmental service.</li></ul>
<ul><li>Communicates a clear and consistent message regarding the Front Office goals to produce desired results.</li></ul>
<ul><li>Participates in the development and implementation of corrective action plans based on review of comment cards and guest satisfaction results.</li></ul>
<ul><li>Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.</li></ul> 
Ensuring Exceptional Customer Service
<ul><li>Provides services that are above and beyond for customer satisfaction and retention.</li></ul>
<ul><li>Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.</li></ul>
<ul><li>Serves as a role model to demonstrate appropriate behaviors.</li></ul>
<ul><li>Sets a positive example for guest relations.</li></ul>
<ul><li>Displays outstanding hospitality skills.</li></ul>
<ul><li>Empowers employees to provide excellent customer service.</li></ul>
<ul><li>Interacts with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.</li></ul>
<ul><li>Provides feedback to employees based on observation of service behaviors.</li></ul>
<ul><li>Handles guest problems and complaints effectively.</li></ul>
<ul><li>Interacts with guests to obtain feedback on product quality and service levels.</li></ul> 
Managing Projects and Policies
<ul><li>Implements the customer recognition/service program, communicating and ensuring the process.</li></ul>
<ul><li>Ensures compliance with all Front Office policies, standards and procedures.</li></ul>
<ul><li>Monitors adherence to all credit policies and procedures to reduce bad debts and rebates.</li></ul> 

Additional Responsibilities
<ul><li>Provides information to supervisors and co-workers by telephone, in written form, e-mail, or in person.</li></ul>
<ul><li>Analyzes information and evaluating results to choose the best solution and solve problems.</li></ul>
<ul><li>Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.</li></ul>
<ul><li>Functions in place of the Front Office Manager in his/her absence.</li></ul>
<ul><li>Communicates critical information from pre- and post-convention meetings to the Front Office staff.</li></ul>
<ul><li>Participates in department meetings.</li></ul></div><div> 
</div>At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
At Le M&eacute;ridien, we are inspired by the era of glamorous travel, celebrating each culture through the distinctly European spirit of savouring the good life. Our guests are curious and creative, cosmopolitan culture seekers that appreciate moments of connection and slowing down to savour the destination. We provide authentic, chic and memorable service along with experiences that inspire guests to savour the good life. We&rsquo;re looking for curious and creative people to join our team. If you appreciate connecting with like-minded guests and have a deep desire to create memorable experiences, we invite you to explore career opportunities with Le M&eacute;ridien. In joining Le M&eacute;ridien, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.</div></div>

AsstMgr-Front Office I

Explore 96+ Customer service representative in Riyadh this August. Find roles across top companies and apply now to boost your career.