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customer experience senior specialist

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customer service representative

Giant of Nature Organic & Natural Products Ltd.

Job SummaryGiant of Nature Wellness Ltd. is seeking a friendly and customer-focused Customer Service Representative to join our team in Riyadh. The successful candidate will be responsible for handling customer inquiries, providing product information, and ensuring a high level of customer satisfaction. This role is ideal for individuals who enjoy helping customers and working in a fast-paced retail or wellness environment.Responsibilities<ul><li>Respond to customer inquiries via phone, email, and in-person interactions</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Maintain records of customer interactions and transactions</li><li>Assist customers with orders, returns, and product inquiries</li><li>Coordinate with internal teams to ensure customer needs are met</li><li>Follow up with customers to ensure satisfaction</li></ul>Requirements / Qualifications<ul><li>Previous experience in customer service or a related role preferred</li><li>Strong communication and interpersonal skills</li><li>Problem-solving abilities and a customer-first mindset</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with Microsoft Office</li><li>Fluency in English (Arabic is preferred)</li><li>Must be based in Saudi Arabia or willing to relocate</li></ul>Compensation and BenefitsSalary: SAR 3,500 &ndash; SAR 5,500 per month (depending on experience)Benefits:<ul><li>Paid annual leave</li><li>End-of-service benefits as per Saudi Labor Law</li><li>Training and development opportunities</li><li>Supportive and collaborative work environment</li><li>Career growth opportunities</li></ul>Application ProcessInterested candidates are invited to submit their updated CV along with a brief cover letter outlining their customer service experience and interest in the role.Only shortlisted candidates will be contacted.Job Type: Full-timePay: ﷼3,500.00 - ﷼5,000.00 per monthWork Location: In person

Customer Service Representative

Tabby | تابي

<div>
 
 Department:
 
 Customer Support Ops
 
 
 
 Employment Type:
 
 Full Time
 
 
 
 Location:
 
 KSA
 
 
 
 Compensation:
 
 ر.س6,000 - ر.س7,500 / month
 
 
 
 Description
 
 
 
 Join us in redefining customer experience at Tabby!
 
 
 As a Customer Experience Representative, you&rsquo;ll be at the forefront of delivering seamless, engaging, and solution-driven interactions. This is more than just a support role&mdash;it&rsquo;s an opportunity to shape customer satisfaction, test cutting-edge AI tools, and contribute to the future of fintech services.
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 Engage with customers via chat and phone, providing prompt and effective solutions.
 </li>
 <li>
 Leverage and test AI-driven digital tools, offering valuable feedback to enhance automation and efficiency.
 </li>
 <li>
 Champion customer service excellence, ensuring policies and procedures align with company objectives.
 </li>
 <li>
 Analyze customer queries, identifying patterns and opportunities for service optimization.
 </li>
 <li>
 Collaborate cross-functionally, working with different teams to uphold top-tier customer satisfaction and drive global CSAT leadership.
 
 
 
 </li>
 </ul>
 
 Skills, Qualifications &amp; Requirements
 
 
 
 <ul>
 <li>
 Bilingual fluency in English (B2 level) and Arabic (C1 level) (spoken and written).
 </li>
 <li>
 Postgraduate degree in math, business, marketing, or finance (preferred).
 </li>
 <li>
 Strong analytical and problem-solving skills, with the ability to think critically.
 </li>
 <li>
 Exceptional communication and interpersonal skills, with a high level of self-awareness.
 </li>
 <li>
 Ability to multitask and thrive in fast-paced environments, meeting deadlines efficiently.
 </li>
 <li>
 Team player mindset, with the ability to build and maintain strong relationships across teams.
 </li>
 <li>
 Resilience under pressure, with a proactive approach to challenges.
 
 
 
 </li>
 </ul>
 Why Join Tabby?
 
 
 <ul>
 <li>
 Be part of an industry-leading fintech company redefining customer experience.
 </li>
 <li>
 Work with AI-powered tools and cutting-edge technologies, helping shape the future of customer support.
 </li>
 <li>
 Grow your career in a dynamic, fast-paced environment, where innovation is at the core of everything we do.
 </li>
 <li>
 Make an impact by ensuring every customer interaction is memorable, efficient, and solution-focused.
 
 
 
 </li>
 </ul>
 
 If you're ready to set new benchmarks in customer experience, we want you on our team!
 
</div>

Customer Service Representative - Saudi National

Aggreko

<div>Bring your energy to Aggreko as Inside Sales Representative based in Riyadh . 
 
You will drive revenue growth through high-velocity new business development (60%) and repeat business (40%); close transactional sales from incoming calls (20-40% order rate depending on level); convert marketing leads into sales; make outbound calls for opportunity progression; ensure appropriate pricing; maintain accurate CRM data and short-term forecasts. 
What you&rsquo;ll do as Inside Sales Representative:
<ul><li>Qualify inbound leads and convert marketing leads into sales through consultative phone-based selling</li><li>
Conduct proactive outbound calling to existing customers and prospects for new business development</li><li>
Achieve individual revenue targets through balanced approach of inbound conversion and outbound prospecting</li><li>
Maintain accurate CRM records and provide reliable short-term sales forecasts</li><li>
Build and maintain customer relationships through systematic follow-up processes</li><li>
Collaborate with field sales teams on lead handoffs and account coordination</li></ul>
You are:<ul><li>
Previous sales, customer service, or customer-facing experience (2+ years) with ability to build rapport and handle objections</li><li>
Experience in phone-based or remote communication environments with comfort in verbal interactions</li><li>
Basic experience with CRM systems or systematic record-keeping approaches</li><li>
History of meeting targets or performance standards in previous roles</li><li>
Willingness to learn outbound cold calling techniques and embrace proactive prospecting approach</li></ul>
Here&rsquo;s what you&rsquo;ll get:<ul><li>
Competitive compensation package</li><li>
Lucrative Sales Incentive Scheme</li><li>
Industry-leading benefit plans including medical insurance</li><li>
Continuous training and development with career growth opportunities</li><li>
Safety-focused culture</li></ul>
Our people are can-do, positive, resilient and persistent. If that feels like you, apply now and build your career with the people bringing energy to the world.
#LI-MK1
Equal employment opportunity
We welcome people from different backgrounds and cultures, and respect people&rsquo;s unique skills, attitudes and experiences. We encourage everyone to be themselves at work because we know that&rsquo;s how we do our best, for each other, for our customers, for the communities where we work, and for our careers.
We are an equal opportunity employer. If you apply for a role at Aggreko, we will consider your application based on your qualifications and experience, and not on your race, colour, ethnicity, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.</div>

Inside Sales Representative

DIGITAL FALCON

Job description:Job descriptionJob Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractJob Type: Full-timeApplication Question(s):<ul><li>Are you Saudi?</li><li>What is your expected salary?</li><li>Can you start immediately ?</li><li>How old are you?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: ﷼2,500.00 - ﷼3,000.00 per monthApplication Question(s):<ul><li>Are you Saudi?</li><li>How old are you?</li></ul>Language:<ul><li>arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Female Wellness Assistant (Saudi)

alinma

<div>
 
 The bank is seeking to hire a
 
 Junior Retail Sales Representative
 
 in the following locations:
 
 <ul>
 <li>
 
 Riyadh
 
 </li>
 </ul>
 
 
 
 
 
 Job Summary:
 
 
 
 The Junior Retail Sales Representative will support the retail sales team, assist clients with banking products, and help drive sales growth. This role involves building client relationships, understanding customer needs, and promoting suitable banking solutions.
 
 
 
 
 
 
 Key Knowledge Areas:
 
 
 <ul>
 <li>
 Banking products and services
 </li>
 <li>
 Retail sales strategies and techniques
 </li>
 <li>
 Customer relationship management (CRM) systems
 </li>
 <li>
 Market trends and client engagement
 </li>
 </ul>
 
 
 
 
 
 Requirements:
 
 
 <ul>
 <li>
 Minimum of
 
 2 years of experience in the banking sector
 
 </li>
 <li>
 Proven track record in retail sales or customer-facing banking roles
 </li>
 <li>
 Strong communication and interpersonal skills
 </li>
 <li>
 Ability to work in a dynamic team environment
 </li>
 </ul>
 
 
 
 
 📩 To apply, please submit your CV via LinkedIn .
 
 
 #BankJobs #RetailSales #JuniorSalesRepresentative #Dammam #AlKhobar #CareerOpportunity
 
</div>

Junior Sales Representative - Riyadh

Nexfit

Job descriptionJob Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractJob Type: Full-timePay: ﷼2,500.00 - ﷼3,000.00 per monthApplication Question(s):<ul><li>Can you start immediately ?</li><li>What is your expected salary?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Work Location: In person

Female sales representative (Saudi)

Job descriptionJob Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractJob Type: Full-timePay: ﷼2,500.00 - ﷼3,000.00 per monthApplication Question(s):<ul><li>Are you Saudi?</li><li>What is your expected salary?</li><li>Can you start immediately ?</li><li>How old are you?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Work Location: In person

Saleswoman (Saudi)

Explore 864+ Customer service representative in Riyadh this April. Find roles across top companies and apply now to boost your career.