sales engineer

sales executive

sales specialist

receptionist

sales associate

customer service representative

Giant of Nature Organic & Natural Products Ltd.

Job SummaryGiant of Nature Wellness Ltd. is seeking a friendly and customer-focused Customer Service Representative to join our team in Riyadh. The successful candidate will be responsible for handling customer inquiries, providing product information, and ensuring a high level of customer satisfaction. This role is ideal for individuals who enjoy helping customers and working in a fast-paced retail or wellness environment.Responsibilities<ul><li>Respond to customer inquiries via phone, email, and in-person interactions</li><li>Provide accurate information about products and services</li><li>Resolve customer complaints and issues in a timely and professional manner</li><li>Maintain records of customer interactions and transactions</li><li>Assist customers with orders, returns, and product inquiries</li><li>Coordinate with internal teams to ensure customer needs are met</li><li>Follow up with customers to ensure satisfaction</li></ul>Requirements / Qualifications<ul><li>Previous experience in customer service or a related role preferred</li><li>Strong communication and interpersonal skills</li><li>Problem-solving abilities and a customer-first mindset</li><li>Ability to multitask and work in a fast-paced environment</li><li>Basic computer skills and familiarity with Microsoft Office</li><li>Fluency in English (Arabic is preferred)</li><li>Must be based in Saudi Arabia or willing to relocate</li></ul>Compensation and BenefitsSalary: SAR 3,500 &ndash; SAR 5,500 per month (depending on experience)Benefits:<ul><li>Paid annual leave</li><li>End-of-service benefits as per Saudi Labor Law</li><li>Training and development opportunities</li><li>Supportive and collaborative work environment</li><li>Career growth opportunities</li></ul>Application ProcessInterested candidates are invited to submit their updated CV along with a brief cover letter outlining their customer service experience and interest in the role.Only shortlisted candidates will be contacted.Job Type: Full-timePay: ﷼3,500.00 - ﷼5,000.00 per monthWork Location: In person

Customer Service Representative

NICE ONE

<div>Join Nice One as a Customer Service Representative to deliver outstanding support to our customers, handle inquiries across channels, and help maintain a positive brand experience. This role is open to all candidates and supports diversity and inclusion. The ideal candidate is patient, communicative, and customer-focused with the ability to resolve issues efficiently while representing Nice One professionally.
<h2 class="jobSectionHeader">
Primary Responsibilities &ndash; Provide timely, accurate, and friendly customer support</h2>
<ul>
<li>Respond to customer inquiries via phone, email, chat, and social media in a professional and courteous manner, following company guidelines and tone.</li>
<li>Resolve customer issues and complaints by identifying root causes, proposing solutions, and escalating to appropriate teams when necessary to ensure timely resolution.</li>
<li>Process orders, returns, exchanges, and refunds accurately in the company systems while ensuring adherence to policies and quality standards.</li>
<li>Document customer interactions and maintain detailed, accurate records in the CRM to support follow-up and continuous improvement.</li>
<li>Collaborate with operations, logistics, and store teams to track order status, inventory availability, and delivery exceptions that affect customers.</li>
<li>Provide clear product and service information, including troubleshooting steps, warranty guidance, and service timelines to set accurate customer expectations.</li>
<li>Contribute to knowledge base updates and suggest process improvements based on recurring customer feedback and trends.</li>
<li>Meet individual and team KPIs for response time, resolution rate, customer satisfaction (CSAT), and quality assurance metrics.</li>
<li>Promote a respectful, inclusive customer experience and follow all company policies and local regulations related to customer service.</li>
</ul>
<h3 class="jobSectionHeader">Qualifications and Skills &ndash; Customer-focused with strong communication ability</h3>
<ul>
<li>High school diploma or equivalent; additional training in customer service, communication, or related fields is a plus.</li>
<li>Previous experience in customer service, call center, retail support, or a related role is preferred.</li>
<li>Excellent verbal and written communication skills in Arabic; English proficiency is an advantage for cross-team collaboration and reporting.</li>
<li>Comfortable using CRM systems, ticketing tools, and basic office software (Google Workspace or equivalents).</li>
<li>Strong problem-solving skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.</li>
<li>Empathetic, patient, and able to de-escalate tense situations while maintaining professionalism.</li>
<li>Flexible availability to work shifts including weekends and occasional evenings as required by business needs.</li>
</ul>
<h4 class="jobSectionHeader">Personal Attributes &ndash; Service-oriented, reliable, and collaborative</h4>
<ul>
<li>Customer-first mindset with a friendly, approachable demeanor.</li>
<li>Dependable and punctual, demonstrating integrity and accountability in daily responsibilities.</li>
<li>Team player who supports colleagues and contributes to a positive, inclusive workplace culture.</li>
<li>Adaptable and open to feedback, continuously seeking ways to improve personal and team performance.</li>
<li>Calm under pressure and able to prioritize tasks to meet service-level expectations.</li>
</ul>
<h5 class="jobSectionHeader">Benefits and Work Conditions &ndash; Competitive package and learning opportunities</h5>
<ul>
<li>Competitive salary with performance-based incentives and recognition programs.</li>
<li>Local role with opportunities for career growth within Nice One and training in customer service best practices and systems.</li>
<li>On-the-job training at no cost to employees and ongoing coaching to develop customer care skills.</li>
<li>Employee benefits consistent with company policy and local labor regulations.</li>
<li>An inclusive workplace that values diversity and equal opportunity for all applicants.</li>
</ul>
<h6 class="jobSectionHeader">How to Apply &ndash; Join Nice One&rsquo;s customer support team</h6>

If you are a dedicated customer service professional or motivated candidate ready to support customers and contribute to an exceptional brand experience, submit your CV through our online recruitment portal. Please include your city of residence, relevant customer service experience, and availability. We welcome applicants from all backgrounds and look forward to reviewing your application.</div>

SkillersZone LLC

<div>
 We are seeking a
 
 Customer Service Representative &ndash; Administrative
 
 to support our customers and internal teams across the
 
 (MENA)
 
 region. This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations, accurate documentation, and timely resolution of customer inquiries. The ideal candidate is service-minded, detail-oriented, organized, and comfortable working in a multicultural, multilingual environment.
 
 
 You will serve as a key point of contact for customers via phone, email, chat, and messaging platforms, while also handling administrative tasks such as data entry, filing, appointment scheduling, reporting, and coordination with logistics, finance, sales, and technical teams. This role requires excellent communication skills, professionalism, discretion with sensitive information, and the ability to manage multiple priorities with a calm, solutions-focused approach.
 
 
 
 Responsibilities
 
 
 
 <ul>
 <li>
 Customer Service (Primary)
 </li>
 <li>
 Respond promptly and professionally to customer inquiries through multiple channels (phone, email, chat, WhatsApp/other messaging tools where applicable)
 </li>
 <li>
 Provide accurate information on products/services, pricing, availability, delivery timelines, warranties, return policies, and general support procedures
 </li>
 <li>
 Resolve complaints and service issues with empathy, patience, and clear follow-through, escalating complex cases to the appropriate department when needed
 </li>
 <li>
 Track and manage customer requests from first contact to closure, ensuring timely updates and adherence to service-level expectations
 </li>
 <li>
 Maintain a positive customer experience by demonstrating cultural awareness, courteous language, and appropriate communication etiquette across MENA markets
 </li>
 <li>
 Collect customer feedback and share insights with supervisors to improve service quality, processes, and recurring issue resolution
 </li>
 <li>
 Administrative Support (Core)
 </li>
 <li>
 Maintain accurate customer records, case notes, and service history in CRM/ERP systems, ensuring data quality and compliance
 </li>
 <li>
 Prepare and update documentation such as order forms, service tickets, delivery notes, customer correspondence, and internal reports
 </li>
 <li>
 Coordinate appointments, service visits, call-backs, and follow-ups; manage calendars and scheduling across teams
 </li>
 <li>
 Support internal workflows including filing, scanning, archiving, and organizing digital documents in shared drives/systems
 </li>
 <li>
 Assist with invoice queries and basic finance coordination (e.g., payment status checks, forwarding documents, confirming billing details) in collaboration with the finance team
 </li>
 <li>
 Generate weekly/monthly customer service summaries (e.g., volume of requests, resolution time, common issues, customer satisfaction inputs)
 </li>
 <li>
 Cross-Functional Coordination
 </li>
 <li>
 Liaise with operations, logistics, and warehouse teams to track deliveries, handle delays, and communicate updates to customers clearly
 </li>
 <li>
 Work closely with sales teams to support customer onboarding, account updates, and post-sales coordination
 </li>
 <li>
 Collaborate with technical support (if applicable) to ensure accurate troubleshooting, scheduling, and customer guidance
 </li>
 <li>
 </li>
 <li>
 </li>
 <li>
 Communicate consistently across different countries/time zones within MENA, ensuring handovers and continuity for ongoing cases
 
 
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 High school diploma required; Bachelor&rsquo;s degree or diploma in a related field is preferred
 </li>
 <li>
 Basic of experience in customer service, administrative support, call center operations, hospitality, retail support, or a similar customer-facing role (MENA experience is a strong advantage)
 </li>
 <li>
 Proficiency with common office tools (Microsoft Office/Google Workspace), especially Excel/Sheets, email management, and document formatting
 </li>
 <li>
 Experience using CRM systems
 </li>
 <li>
 Language Requirements (MENA-Focused)
 </li>
 <li>
 Basic Arabic (spoken and written)
 </li>
 <li>
 English basic (spoken and written)
 </li>
 <li>
 Skills and Competencies
 </li>
 <li>
 Strong customer-first mindset with the ability to remain calm and professional under pressure
 </li>
 <li>
 Excellent verbal and written communication with clear, polite, and solution-oriented messaging
 </li>
 <li>
 Strong attention to detail and accuracy in documentation, data entry, and record-keeping
 </li>
 <li>
 Ability to prioritize tasks, manage multiple tickets, and meet deadlines in a fast-paced environment
 </li>
 <li>
 Problem-solving capability: identify root causes, propose solutions, and escalate effectively when needed
 </li>
 <li>
 High integrity and discretion when handling confidential customer and company information
 </li>
 <li>
 Cultural sensitivity and awareness of customer expectations across different MENA countries
 </li>
 <li>
 Working Conditions and Schedule
 </li>
 <li>
 Role may be office-based, hybrid, or remote depending on business needs and country regulations
 </li>
 <li>
 Typical working weeks in parts of MENA may follow Sunday&ndash;Thursday, with flexibility required during peak periods
 </li>
 <li>
 Willingness to support schedule changes during Ramadan or regional holidays as operational needs require (with fair scheduling practices)
 </li>
 <li>
 </li>
 <li>
 </li>
 <li>
 Some roles may require occasional coordination outside standard hours to support customers in different time zones or manage urgent cases
 
 
 
 
 </li>
 </ul>
 
 Performance Indicators (KPIs)
 
 
 
 Success in this role is commonly measured by:
 
 
 First response time and overall resolution time
 
 
 Quality and accuracy of case documentation
 
 
 Customer satisfaction feedback (CSAT) and complaint handling quality
 
 
 Ticket backlog management and follow-up consistency
 
 
 Adherence to policies, scripts/processes, and service standards
 
 
 Administrative accuracy (data quality, report timeliness, document compliance)
 
 
 
 Career Growth Opportunities
 
 
 
 This role offers clear development pathways, depending on performance and interest, including:
 
 
 Senior Customer Service Representative / Team Lead
 
 
 Customer Experience (CX) Specialist
 
 
 Office Administrator / Operations Coordinator
 
 
 Sales Support / Account Coordinator
 
 
 Quality Assurance (QA) or Training Specialist
 
 
 
 Equal Opportunity Statement
 
 
 
 We are committed to creating an inclusive workplace that respects diversity across the MENA region. All qualified applicants will be considered without discrimination based on nationality, gender, age, disability, or any other protected status in line with applicable local laws.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
</div>

Customer Service Representative – Administrative

DIGITAL FALCON

Job description:Job descriptionJob Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractJob Type: Full-timeApplication Question(s):<ul><li>Are you Saudi?</li><li>What is your expected salary?</li><li>Can you start immediately ?</li><li>How old are you?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Job Types: Full-time, Contract Contract length: 12 monthsPay: ﷼2,500.00 - ﷼3,000.00 per monthApplication Question(s):<ul><li>Are you Saudi?</li><li>How old are you?</li></ul>Language:<ul><li>arabic (Required)</li><li>English (Required)</li></ul>Work Location: In person

Female Wellness Assistant (Saudi)

Nexfit

Job descriptionJob Description<ul><li>Manage online and phone reservations.</li><li>Inform customers about payment methods and verify their credit card data.</li><li>Register guests collecting necessary information.</li><li>Welcome guests upon their arrival.</li><li>Provide information about our Gym.</li><li>Respond to clients&rsquo; complaints in a timely and professional manner.</li><li>Maintain membership sales and retention programs to meet or exceed membership financial goals.</li><li>Perform Membership sale closing procedures including application &amp; contract.</li></ul>Job Requirements<ul><li>Work experience as a Front Desk Agent, Receptionist or sales representative or similar role.</li><li>Customer service attitude</li><li>Excellent communication and organizational skills</li><li>Good command of English both written and spoken.</li><li>Flexible to work on a rotational basis.</li><li>English &amp; Arabic speaker</li><li>Sales experience is a PLUS</li></ul>Job Types: Full-time, ContractJob Type: Full-timePay: ﷼2,500.00 - ﷼3,000.00 per monthApplication Question(s):<ul><li>Can you start immediately ?</li><li>What is your expected salary?</li></ul>Language:<ul><li>English (Required)</li><li>Arabic (Required)</li></ul>Location:<ul><li>Riyadh (Required)</li></ul>Work Location: In person

Female sales representative (Saudi)

Hamad M. Al Rugaib & Sons Trading Co.

<div>Job Overview 
We are interested in hiring a dedicated and experienced Sales Associate to join our Sales team. 
As a Sales Associate, you are expected to drive sales in the most efficient way. Your job duties will be to sell products and services offered by the company. You are responsible to assist the customers in providing accurate product knowledge and answering their questions as needed. 
You should be able to handle customer complaints in a professional manner. Your main goal will be to provide excellent customer satisfaction as well as an exceptional customer experience. Maintaining and updating the cash register on a daily basis is a mandatory task for this position. 
In addition to this, you should possess excellent customer service and extraordinary interpersonal skills. Prior experience working as a Sales Associate will be an advantage. You should have amazing verbal and written communication and phenomenal sales skills. If your experience and skills match our criteria for the role of Sales Associate, apply for this job now. We will love to meet you.
Responsibilities
<ul><li>
Greet customers and provide information on the products and services.</li><li>
Maintain the cash register and other financial records.</li><li>
Assist customers throughout the buying process to drive sales.</li><li>
Answer all the queries the customers have regarding the products and services.</li><li>
Achieve monthly sales targets and set organizational goals.</li><li>
Handle inventory levels and restock them as and when required.</li><li>
Work in collaboration with other Sales Representatives.</li><li>
Provide excellent customer satisfaction to increase sales.</li><li>
Manage and supervise the return process of any merchandise.</li><li>
Adhere to compliance in regards to the store functionality and appearance.</li><li>
Manage customer&rsquo;s complaints in an accurate and timely manner.</li><li>
Get involved and plan out promotional activities.</li><li>
Suggest ways and devise strategies to improve sales in an effective manner.</li></ul>
Requirements
<ul><li>
Minimum Qualification: Diploma and above</li><li>
Prior work experience as a Sale Associate, Sales Representatives, Sales Consultant, or a similar role.</li><li>
Demonstrate excellent ability to handle customers in a professional manner.</li><li>
Detailed know-how on the product and services offered.</li><li>
Ability to maintain a positive environment.</li><li>
Extraordinary verbal and written communication skills.</li><li>
Great time management skills.</li><li>
Ability to handle confidential information.</li><li>
Solid organizational and sales skills.</li><li>
Exceptional customer service skills.</li><li>
A charming and presentable personality.</li><li>
Ability to work for long hours and weekends as well.</li><li>
Strong work ethic.</li><li>
A keen eye for detail.</li></ul></div>

Sales Associate

Noir KSA

IMPORTANT READ: ONLY APPLICANTS CURRENTLY LOCATED IN SAUDI ARABIA AND WITH PHOTO ON THEIR CV WILL BE SCREENED FOR INTERVIEW.Position: Hostess / ReceptionistSalary: SAR 3,000 to SAR 3,500 (based on knowledge and skills ) PLUS free shared accommodation, to and from work transportation, and 1 duty mealLocation: Laysen Valley, Umm Al Hamam, RiyadhJob Description: The Hostess / Receptionist serves as the first point of contact for all guests, ensuring a warm, elegant, and seamless welcome experience. In a luxury caf&eacute; environment, this role is responsible for maintaining the highest standards of hospitality, managing guest flow, coordinating reservations, and supporting overall guest satisfaction. The hostess represents the brand&rsquo;s image and plays a key role in creating a refined and memorable atmosphere.Duties and Responsibilities:<ul><li>Welcome and greet guests warmly, ensuring a luxurious first impression.</li><li>Manage reservations and walk-ins, maintaining accurate seating arrangements and guest flow.</li><li>Escort guests to tables and communicate special requests or needs to the service team.</li><li>Maintain the reception and entrance area, keeping it clean, organized, and visually appealing.</li><li>Coordinate with waitstaff and management for smooth seat rotations and timely service.</li><li>Handle guest inquiries and phone calls using proper etiquette and product knowledge.</li><li>Address guest concerns politely, escalating issues to management when necessary.</li><li>Monitor waiting times and provide clear, courteous updates to waiting guests.</li><li>Support caf&eacute; operations during opening, closing, special events, and promotional activities.</li><li>Uphold grooming, hygiene, and service standards, representing the caf&eacute;&rsquo;s luxury image at all times.</li></ul>Basic Requirements:<ul><li>Experience (but not required) in hospitality, preferably in a luxury caf&eacute;, hotel, or fine dining environment.</li><li>Excellent communication skills in English; Arabic is an advantage.</li><li>Strong customer service skills, with the ability to remain calm, polished, and welcoming under pressure.</li><li>Professional appearance and grooming, suited for a luxury brand environment.</li><li>Familiarity with reservation systems and basic computer skills (POS, booking platforms, Microsoft Office).</li></ul>Job Types: Full-time, PermanentPay: ﷼3,000.00 - ﷼3,500.00 per monthApplication Question(s):<ul><li>IMPORTANT READ: ONLY APPLICANTS CURRENTLY LOCATED IN RIYADH, SAUDI ARABIA AND WITH PHOTO ON THEIR CV WILL BE SCREENED FOR INTERVIEW.</li><li>1. In which city and country are you currently located?</li><li>2. Which country passport do you have?</li><li>3. How old are you right now? (Age)</li><li>4. How tall are you? (Your height)</li><li>5. If hired for this role, after how many days you can join our company?</li><li>6. Have you read the job description and salary that we mentioned for this role?</li><li>7. How many years of experience working in face-to-face customer service do you have?</li></ul>Work Location: In person

Receptionist / Hostess - FEMALE

Explore 530+ Customer service representative in Riyadh this April. Find roles across top companies and apply now to boost your career.

530 customer service representative jobs In Riyadh

Customer Service Representative

Customer Service Representative

Customer Service Representative – Administrative

Female Wellness Assistant (Saudi)

Female sales representative (Saudi)

Sales Associate

Receptionist / Hostess - FEMALE