business analyst

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rpa business analyst

Virtusa

<div>RPA Business Analyst: 
 
You will also need to have a strong understanding of RPA business process management principles and methodologies, as well as experience working with IBMs Business Process Management and Automation platforms, such as IBM Automation Process Mining, IBM Robotic Process Automation, and IBM Cloud Pak for Automation. In this role, you will also need to be proficient in data analysis and visualization tools, such as Python, R, Tableau, and Power BI, and have excellent problem solving skills to translate complex data into actionable business insights. Additionally, strong communication and interpersonal skills are essential to work with both technical and non-technical stakeholders in a client-facing consulting environment. This position will be based in our Virtusa office and will require the ability to work both independently and as part of a team. 
 
About Virtusa

<div>About Virtusa

Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 27,000 people globally that cares about your growth &mdash; one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.

Great minds, great potential: it all comes together at Virtusa. We value collaboration and the team environment of our company, and seek to provide great minds with a dynamic place to nurture new ideas and foster excellence.

Virtusa was founded on principles of equal opportunity for all, and so does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.</div></div>

RPA Business Analyst

<div>
 You will also need to have a strong understanding of RPA business process management principles and methodologies, as well as experience working with IBMs Business Process Management and Automation platforms, such as IBM Automation Process Mining, IBM Robotic Process Automation, and IBM Cloud Pak for Automation. In this role, you will also need to be proficient in data analysis and visualization tools, such as Python, R, Tableau, and Power BI, and have excellent problem solving skills to translate complex data into actionable business insights. Additionally, strong communication and interpersonal skills are essential to work with both technical and non-technical stakeholders in a client-facing consulting environment. This position will be based in our Virtusa office and will require the ability to work both independently and as part of a team.
 
 
 
 About Virtusa
 
 
 
 Add the Middle East to your global professional experience and have the opportunity to work on some of the leading Digital Transformation programs.
 
 
 Virtusa is one of the fastest growing IT Services companies in the Middle East with a growing client base in the UAE, KSA, Qatar &amp; Oman and we work with the leading Banking and Financial Services, Travel, Telecom and Enterprises firms in the region. We have partnered with our clients to win awards from Gartner, IDC, WfMC and other analyst for the work that we have delivered to our clients in the region.
 
 
 Why would you not like to be part of this exciting and award winning team? Don&rsquo;t listen to us, listen to our customers
 
 
 (https://www.youtube.com/watch?v=JrDNtTLKkPc; &amp; https://www.youtube.com/watch?v=MhzhZt1GJvM)
 
 
 Teamwork, quality of life, professional and personal development: values that Virtusa is proud to embody. When you join us, you join a team of 30,000+ people globally that cares about your growth &mdash; one that seeks to provide you with exciting projects, opportunities and work with state of the art technologies throughout your career with us.
</div>

CLPS Global

<div>
 
 
 Skill &ndash; RPA/BPM Business Analyst (Banking exp Must)
 
 
 
 
 Location &ndash; Qatar
 
 
 
 
 Exp Range &ndash; 8+ Years
 
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 - Analyze and map business processes using IBM's RPA, Business Process Mining tools and methodologies.
 
 
 - Identify opportunities for process improvements, cost reductions, and automation using data-driven insights.
 
 
 - Collaborate with cross-functional teams, including business stakeholders, data engineers, and process owners, to design and implement process improvement solutions.
 
 
 - Use data analytics and AI techniques to uncover process bottlenecks, inefficiencies, and areas for optimization.
 
 
 - Provide recommendations for process automation and help clients understand the benefits of intelligent process automation (IPA) and robotic process automation (RPA).
 
 
 - Support the deployment of IBM&rsquo;s RPA &amp; Business Process Mining software, assisting with configuration, setup, and user training.
 
 
 - Prepare and deliver presentations to clients, summarizing process insights, improvement recommendations, and the overall impact on business performance.
 
 
 - Maintain up-to-date knowledge of the latest trends in process mining, process optimization, and RPA automation technologies.
 
 
 
 
 
 Required Skills and Experience:
 
 
 
 - Bachelor's degree in Business Administration, Information Technology, Data Science, Engineering, or a related field.
 
 
 - Experience working with RPA, process mining tools (IBM or other solutions), process modeling, or business process analysis.
 
 
 - Strong understanding of RPA, business process management (BPM) principles and methodologies.
 
 
 - Familiarity with IBM&rsquo;s Business Process Management (BPM) and Automation platforms, such as IBM Automation Process Mining, IBM Robotic Process Automation (RPA), and IBM Cloud Pak for Automation, is a plus.
 
 
 - Proficiency in data analysis and visualization tools (e.g., Python, R, Tableau, Power BI).
 
 
 - Excellent problem-solving skills and ability to translate complex data into actionable business insights.
 
 
 - Strong communication and interpersonal skills to work with both technical and non-technical stakeholders.
 
 
 - Ability to work independently and as part of a team in a client-facing consulting environment.
 
 
 
 
 
 Preferred Skills:
 
 
 
 - Knowledge of advanced analytics, machine learning, and AI techniques in business process optimization.
 
 
 - Experience in process automation, workflow management, or digital transformation projects.
 
 
 - Certification in BPM, Six Sigma, Lean, or similar process improvement methodologies.
 
 
 - Familiarity with cloud-based solutions and enterprise software applications.
 
 
 
 
 
 
 
 
 About CLPS RiDiK
 
 
 
 RiDiK is a global technology solutions provider and a subsidiary of CLPS Incorporation (NASDAQ: CLPS), delivering cutting-edge end-to-end services across banking, wealth management, and e-commerce. With deep expertise in AI, cloud, big data, and blockchain, we support clients across Asia, North America, and the Middle East in driving digital transformation and achieving sustainable growth. Operating from regional hubs in 10 countries and backed by a global delivery network, we combine local insight with technical excellence to deliver real, measurable impact. Join RiDiK and be part of an innovative, fast-growing team shaping the future of technology across industries.
 
</div>

RPA/BPM Business Analyst

Madre Integrated Engineering

<div>
 
 Job Description: Lead AI Strategist (Technical)
 
 
 Driving AI Transformation Across Diversified Business Verticals
 
 
 Position: Lead AI Strategist (Technical)
 
 
 
 
 
 
 Role Overview
 
 
 
 We are seeking a forward-thinking, technically adept AI Strategist to spearhead our AI and RPA (Robotic Process Automation) initiatives at the enterprise level. As the lead AI Strategist, you will collaborate across all business functions to identify, plan, and execute AI-driven transformation projects, ensuring measurable improvements in both business outcomes and employee productivity. This position is tailored for a hands-on strategist with a strong technical foundation in AI platforms, RPA, data analytics, and ERP systems, who can serve as a bridge between business strategy and technical execution.
 
 
 
 
 
 
 Key Responsibilities
 
 
 <ul>
 <li>
 AI &amp; RPA Roadmap Development: Design, implement, and refine a comprehensive AI and RPA strategy aligned with company objectives, business unit needs, and evolving market trends.
 </li>
 <li>
 Cross-Departmental Collaboration: Engage with stakeholders across diverse business units&mdash;including automotive, IT, energy, geo and material testing, logistics, travel, engineering, retail, and all back-office functions&mdash;to understand department-specific use cases and pain points.
 </li>
 <li>
 Business Use Case Identification: Work closely with department heads and process owners to identify high-impact AI and RPA opportunities that address both operational efficiency and employee productivity.
 </li>
 <li>
 Solution Architecture &amp; Technical Leadership: Lead the design and implementation of AI/ML models, RPA solutions, and data analytics platforms. Ensure all technical solutions are scalable, secure, and aligned with the company&rsquo;s IT architecture.
 </li>
 <li>
 ERP Integration: Identify opportunities to leverage AI and automation within ERP systems, enhancing core business processes such as HR, finance, legal, supply chain, and customer relationship management.
 </li>
 <li>
 Change Management: Develop strategies to facilitate digital transformation, including employee training, communication, and adoption of AI-driven solutions.
 </li>
 <li>
 Performance Measurement: Define KPIs and success metrics for all AI/RPA projects. Track ROI, productivity gains, and business impact, reporting progress to executive leadership.
 </li>
 <li>
 Continuous Learning &amp; Innovation: Stay abreast of the latest developments in AI, RPA, data analytics, and Gen C technologies. Foster a culture of experimentation and innovation within teams.
 </li>
 <li>
 Vendor &amp; Partner Management: Evaluate and manage relationships with third-party vendors and technology partners, ensuring solutions are cost-effective and future-ready.
 </li>
 <li>
 Risk Management &amp; Compliance: Ensure all AI and automation deployments comply with internal policies, industry standards, and relevant legal or ethical guidelines.
 </li>
 </ul>
 
 
 
 
 
 Desired Skills &amp; Qualifications
 
 
 <ul>
 <li>
 Education: Bachelor&rsquo;s or Master&rsquo;s degree in computer science, Engineering, or a related technical discipline.
 </li>
 <li>
 Experience:
 </li>
 <li>
 Minimum 7 years of professional experience in AI, machine learning, data analytics, robotic process automation, or related technical business application fields.
 </li>
 <li>
 At least 2 years of experience in a strategic role, leading AI initiatives, defining AI roadmaps, and aligning AI solutions with business objectives.
 </li>
 <li>
 Technical Proficiency:
 </li>
 <li>
 Strong foundation in AI/ML platforms, including generative AI, natural language processing (NLP), computer vision, and deep learning.
 </li>
 <li>
 Proven experience overseeing AI/ML and robotic process automation (RPA) solution deployment, with direct involvement in architecting integration strategies.
 </li>
 <li>
 In-depth understanding of ERP systems, their data structures, and how AI and automation can augment business processes.
 </li>
 <li>
 Proficiency in integrating AI solutions with enterprise software such as Oracle and SAP, ensuring robust data flows and operational impact.
 </li>
 <li>
 Skilled in using advanced data analytics and visualization tools, including Power BI, Tableau, and others, to drive actionable business insights and strategic decisions.
 </li>
 </ul>
 
 
 
 
 
 Business Acumen
 
 : Experience working across diverse industries and business functions&mdash;including automotive, IT, energy, logistics, engineering, retail, and back-office functions. Ability to translate business challenges into technical solutions.
 
 
 
 Project Management
 
 : Proven ability to lead cross-functional teams, manage multiple projects simultaneously, and deliver results on time and within budget.
 
 
 
 Communication &amp; Stakeholder Management
 
 : Excellent communication, presentation, and interpersonal skills. Ability to influence and collaborate effectively with technical and non-technical stakeholders at all levels.
 
 
 
 Change Leadership
 
 : Experience driving cultural and operational change in complex organizations. Adept at managing resistance and fostering buy-in for digital transformation initiatives.
 
 
 
 Adaptability
 
 : Comfortable working in a dynamic, fast paced, and multi-disciplinary environment.
 
 
 
 Certifications (Preferred):
 
 Relevant certifications in AI, RPA, enterprise architecture, and project management are highly advantageous.
 
 
 Key Performance Indicators (KPIs)
 
 <ul>
 <li>
 Number of AI/RPA initiatives successfully launched and scaled across business units
 </li>
 <li>
 Measured improvements in business process efficiency and employee productivity
 </li>
 <li>
 ROI and business impact of implemented AI solutions
 </li>
 <li>
 User adoption rates and satisfaction with AI-driven tools
 </li>
 <li>
 Up-skilling and enablement of internal teams in AI and automation practices
 </li>
 </ul>
 
 
 
 
 
 Opportunities &amp; Challenges
 
 
 <ul>
 <li>
 Opportunities: This role offers the chance to architect and influence the AI journey of a large, multifaceted organization, working with passionate teams and leveraging a vast array of data and business processes.
 </li>
 <li>
 Challenges: Navigating complex legacy systems, diverse stakeholder needs, and ensuring organization-wide alignment in a rapidly evolving technological landscape.
 </li>
 </ul>
 
 
 
 
 
 Reporting Line
 
 
 
 This position reports directly to the Group IT Director. As the primary point of contact for AI and RPA strategy within the company, the Lead AI Strategist will collaborate closely with the Group IT Director to ensure alignment with organizational priorities, technical standards, and security protocols. The role involves ongoing collaboration through regular updates, strategic planning sessions, and performance evaluations to support and drive the company&rsquo;s enterprise-wide AI transformation efforts.
 
 
 
</div>

Lead AI Strategist

Mindstream

The Senior Project Manager will lead large-scale digital transformation initiatives with a primary focus on business process automation, CRM implementations, customer experience platforms, and digital engagement solutions. The role requires a combination of strong project management expertise, business acumen, and technology fluency to ensure successful delivery of initiatives that streamline operations, enhance customer interactions, and enable data-driven decision-making. The incumbent will drive innovation, efficiency, and measurable business value while aligning with the organization&rsquo;s strategic digital roadmap.Roles and Responsibilities:&middot; Lead the end-to-end delivery of digital transformation projects including Business Process Automation (BPA), CRM platforms, workflow digitization, and digital engagement solutions.&middot; Translate organizational goals into actionable digital strategies, roadmaps, and execution plans.&middot; Collaborate with business stakeholders to identify, analyze, and re-engineer processes for automation, efficiency, and scalability.&middot; Ensure delivery excellence across CRM implementations (e.g., Salesforce, Dynamics, HubSpot), customer portals, and omni-channel engagement platforms.&middot; Drive adoption of automation technologies such as RPA, AI/ML, and low-code/no-code platforms to enhance business efficiency.&middot; Oversee digital engagement initiatives including customer self-service portals, mobile applications, chatbots, and omnichannel communication.&middot; Establish strong governance frameworks, ensuring compliance with data protection, cybersecurity, and industry standards.&middot; Provide executive-level reports on progress, milestones, risks, financials, and business outcomes.&middot; Manage project budgets, resources, and third-party vendors while ensuring contract compliance and service quality.&middot; Lead change management initiatives by preparing the business for digital adoption and embedding new ways of working.&middot; Facilitate workshops, governance forums, and steering committees to ensure effective decision-making and stakeholder alignment.&middot; Support Sales and Pre-Sales teams during bids and proposals by providing subject-matter expertise in digital transformation delivery.&middot; Contribute to PMO functions including portfolio reporting, resource allocation, and project monitoring.&middot; Apply Agile, Waterfall, and hybrid project management methodologies based on project context.Qualification &amp; Experience:&middot; Bachelor&rsquo;s or Master&rsquo;s degree in Business, Computer Science, Information Systems, or related field.&middot; Recognized Project Management certifications (PMP, PRINCE2, or equivalent).&middot; 10&ndash;12 years of progressive project management experience, with at least 5 years leading digital transformation initiatives.&middot; Proven experience in delivering large-scale CRM programs, business process automation projects, and digital engagement platforms.&middot; Strong knowledge of RPA tools, CRM systems, and digital engagement solutions.&middot; Experience managing multi-million-dollar transformation programs with diverse stakeholder groups.&middot; Strong understanding of cloud platforms (Azure, GCP) and integration with digital solutions.&middot; Excellent communication and stakeholder management skills, with ability to engage at senior management and CXO levels.Core Competencies:&middot; Leadership and ability to inspire diverse cross-functional teams.&middot; Expertise in business process re-engineering, automation, and customer experience transformation.&middot; Strong business-technology acumen, with familiarity in CRM, RPA, AI, low-code platforms, and customer engagement solutions.&middot; Analytical mindset with ability to translate business needs into digital workflows and measurable outcomes.&middot; Proven ability to drive organizational change, adoption, and cultural alignment with digital initiatives.&middot; Results-driven, with a consistent track record of delivering projects on time, within scope, and on budget.Preferred Skills:&middot; Fluency in English; Arabic proficiency is an added advantage.&middot; Excellent presentation, facilitation, and negotiation skills.&middot; Proficiency in MS Project, MS Office Suite, Jira, and collaboration platforms.&middot; Strong vendor management, contract negotiation, and problem-solving skills.&middot; High adaptability, critical thinking, and decision-making capabilities.&middot; Strong interpersonal and influencing skills with ability to work across organizational levels.Professionalism, accountability, and ability to deliver independentlyJob Type: Full-timePay: QAR22,000.00 - QAR24,000.00 per monthApplication Question(s):<ul><li>How many years of experience do you have in Project Management?</li><li>How many years of experience in Digital Transformation projects?</li><li>Have you led CRM implementation projects? (Yes/No &ndash; If Yes, specify systems and duration)</li><li>Have you worked with Business Process Automation or RPA initiatives? (Yes/No &ndash; If Yes, specify)</li><li>Do you have experience managing budgets and multi-vendor projects? (Yes/No &ndash; If Yes, specify)</li><li>Are you fluent in Arabic?</li><li>Notice period?</li></ul>

Senior Project Manager – Digital Transformation (English & Arabic)

Metromet Contracting WLL

Role Summary:The Project Manager will lead large-scale digital transformation initiatives with a primary focus on business process automation, CRM implementations, customer experience platforms, and digital engagement solutions. The role requires a combination of strong project management expertise, business acumen, and technology fluency to ensure successful delivery of initiatives that streamline operations, enhance customer interactions, and enable data-driven decision-making. The incumbent will drive innovation, efficiency, and measurable business value while aligning with the organization&rsquo;s strategic digital roadmap.Roles and Responsibilities:<ul><li>Lead the end-to-end delivery of digital transformation projects including Business Process Automation (BPA), CRM platforms, workflow digitization, and digital engagement solutions.</li><li>Translate organizational goals into actionable digital strategies, roadmaps, and execution plans.</li><li>Collaborate with business stakeholders to identify, analyze, and re-engineer processes for automation, efficiency, and scalability.</li><li>Ensure delivery excellence across CRM implementations (e.g., Salesforce, Dynamics, HubSpot), customer portals, and omni-channel engagement platforms.</li><li>Drive adoption of automation technologies such as RPA, AI/ML, and low-code/no-code platforms to enhance business efficiency.</li><li>Oversee digital engagement initiatives including customer self-service portals, mobile applications, chatbots, and omnichannel communication.</li><li>Establish strong governance frameworks, ensuring compliance with data protection, cybersecurity, and industry standards.</li><li>Provide executive-level reports on progress, milestones, risks, financials, and business outcomes.</li><li>Manage project budgets, resources, and third-party vendors while ensuring contract compliance and service quality.</li><li>Lead change management initiatives by preparing the business for digital adoption and embedding new ways of working.</li><li>Facilitate workshops, governance forums, and steering committees to ensure effective decision-making and stakeholder alignment.</li><li>Support Sales and Pre-Sales teams during bids and proposals by providing subject-matter expertise in digital transformation delivery.</li><li>Contribute to PMO functions including portfolio reporting, resource allocation, and project monitoring.</li><li>Apply Agile, Waterfall, and hybrid project management methodologies based on project context.</li></ul>Qualifications &amp; Experience:<ul><li>Bachelor&rsquo;s or Master&rsquo;s degree in Business, Computer Science, Information Systems, or related field.</li><li>Recognized Project Management certifications (PMP, PRINCE2, or equivalent).</li><li>10&ndash;12 years of progressive project management experience, with at least 5 years leading digital transformation initiatives.</li><li>Proven experience in delivering large-scale CRM programs, business process automation projects, and digital engagement platforms.</li><li>Strong knowledge of RPA tools, CRM systems, and digital engagement solutions.</li><li>Experience managing multi-million-dollar transformation programs with diverse stakeholder groups.</li><li>Strong understanding of cloud platforms (Azure, GCP) and integration with digital solutions.</li><li>Excellent communication and stakeholder management skills, with ability to engage at senior management and CXO levels.</li></ul>Core Competencies:<ul><li>Leadership and ability to inspire diverse cross-functional teams.</li><li>Expertise in business process re-engineering, automation, and customer experience transformation.</li><li>Strong business-technology acumen, with familiarity in CRM, BPA, RPA, AI, low-code platforms, and customer engagement solutions.</li><li>Analytical mindset with ability to translate business needs into digital workflows and measurable outcomes.</li><li>Proven ability to drive organizational change, adoption, and cultural alignment with digital initiatives.</li><li>Results-driven, with a consistent track record of delivering projects on time, within scope, and on budget.</li></ul>Preferred Skills:<ul><li>Fluency in English and Arabic (Written &amp; Verbal).</li><li>Excellent presentation, facilitation, and negotiation skills.</li><li>Proficiency in MS Project, MS Office Suite, Jira, and collaboration platforms.</li><li>Strong vendor management, contract negotiation, and problem-solving skills.</li><li>High adaptability, critical thinking, and decision-making capabilities.</li><li>Strong interpersonal and influencing skills with ability to work across organizational levels.</li><li>Professionalism, accountability, and ability to deliver independently with minimal supervision.</li></ul>Only candidates matching the above requirements and immediately available in Qatar with QID and NOC need to apply. Email CV to: mis@metromet-doha.comJob Types: Full-time, Permanent, Contract Contract length: 12 monthsPay: QAR18,000.00 - QAR21,000.00 per monthAbility to commute/relocate:<ul><li>Doha: Reliably commute or planning to relocate before starting work (Preferred)</li></ul>Education:<ul><li>Master's (Required)</li></ul>Experience:<ul><li>progressive project management : 10 years (Required)</li><li>Leading digital transformation initiatives: 5 years (Required)</li></ul>Language:<ul><li>Arabic (Required)</li><li>English (Required)</li></ul>License/Certification:<ul><li>PMP (Required)</li></ul>

Project Manager – Digital Transformation (Bilingual-English & Arabic)

<div>
 
 
 Business Analyst
 
 
 
 
 7-10 years
 
 
 
 
 Location : Qatar
 
 
 
 
 Client : Virtusa (Perm Role)
 
 
 
 
 
 
 
 Business Analyst JD-
 
 
 
 
 Must Have :
 
 ADO, Web Infrastructure Fundamentals, Business Analyst
 
 
 
 Nice To Have :
 
 Agile, Scrum Master, personalization, Technical writer, Functional documentation
 
 
 
 Additional Skills :
 
 Manage Business Analyst role, and also double hat as PMO/Scrum Lead. Lead the IFE transformation program to translate business narrative to various workstreams
 
</div>

Business Analyst

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RPA Business Analyst

RPA Business Analyst

RPA/BPM Business Analyst

Lead AI Strategist

Senior Project Manager – Digital Transformation (English & Arabic)

Project Manager – Digital Transformation (Bilingual-English & Arabic)

Business Analyst