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senior business analyst

Madre Integrated Engineering

<div>
 <p>
  We are seeking an experienced
  <strong>
   Senior Business Analyst
  </strong>
  with a minimum of
  <strong>
   10 years of professional experience
  </strong>
  to lead business analysis initiatives, drive process improvements, and support strategic decision-making. The ideal candidate will work closely with stakeholders, project managers, and technical teams to translate business needs into effective solutions.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Lead end-to-end business analysis activities across complex projects and programs.
  </li>
  <li>
   Engage with senior stakeholders to understand business objectives, challenges, and opportunities.
  </li>
  <li>
   Gather, analyze, document, and validate business requirements using appropriate methodologies and tools.
  </li>
  <li>
   Translate business requirements into functional specifications, user stories, and process models.
  </li>
  <li>
   Facilitate workshops, stakeholder meetings, and requirement review sessions.
  </li>
  <li>
   Perform gap analysis, impact analysis, and feasibility studies for proposed solutions.
  </li>
  <li>
   Collaborate with IT, development, and QA teams to ensure accurate implementation of requirements.
  </li>
  <li>
   Identify opportunities for process optimization, automation, and efficiency improvements.
  </li>
  <li>
   Ensure alignment of solutions with business strategy, compliance requirements, and organizational goals.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Bachelor&rsquo;s degree in Business Administration, Information Systems, Computer Science, or a related field.
  </li>
  <li>
   Minimum of 10 years of experience as a Business Analyst or in a similar role.
  </li>
  <li>
   Proven experience working on large-scale, cross-functional, and enterprise-level projects.
  </li>
  <li>
   Strong understanding of business analysis frameworks, methodologies, and best practices.
  </li>
  <li>
   Excellent analytical, problem-solving, and critical-thinking skills.
  </li>
  <li>
   Strong communication, presentation, and stakeholder management abilities.
  </li>
  <li>
   Experience in creating business process models, use cases, user stories, and functional documentation.
  </li>
  <li>
   Proficiency with business analysis tools and documentation software.
  </li>
  <li>
   Ability to work independently, manage multiple priorities, and meet deadlines.
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Business Analyst

ECCO Gulf Majorel Qatar

<div><b>Job Purpose</b>
<p>
The Senior Business Analyst is responsible for leading business analysis activities related to call centre operations within the Enterprises. The role focuses on improving service delivery, operational efficiency, citizen experience, and compliance through data-driven insights, process optimization, and technology enablement. The position acts as a bridge between business stakeholders, IT teams, and service providers to ensure that call centre solutions align with the Organization's strategic objectives.</p>
<p><b>
Key Responsibilities:</b></p>
<ul>
<li><p>Analyse call volumes, service levels, <b>KPIs, SLAs,</b> and customer satisfaction metrics.</p>
</li>
<li><p>Identify gaps and opportunities for improvement in <b>IVR, CRM</b>, case management, omnichannel services, and workforce management.</p>
</li>
<li><p>Recommend process improvements to enhance efficiency, response time, and service quality.</p>
</li>
<li><p>Support implementation and optimization of call centre technologies and platforms.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Stakeholder Management</b></h3>
<ul>
<li><p>Act as a key liaison between business units, IT, vendors, and external service providers.</p>
</li>
<li><p>Facilitate workshops, interviews, and requirement-gathering sessions with stakeholders.</p>
</li>
<li><p>Present analysis findings, business cases, and recommendations to senior management.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Data Analysis &amp; Reporting</b></h3>
<ul>
<li><p>Develop business reports, dashboards, and <b>performance metrics</b> for call centre operations.</p>
</li>
<li><p>Perform root-cause analysis for operational issues and service failures.</p>
</li>
<li><p>Ensure data accuracy, integrity, and alignment with ministry reporting standards.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Governance &amp; Compliance</b></h3>
<ul>
<li><p>Ensure business processes comply with government regulations, policies, and data protection standards.</p>
</li>
<li><p>Support audits, risk assessments, and governance reviews related to call centre operations.</p>
</li>
<li><p>Contribute to documentation, SOPs, and knowledge management practices.</p>
</li>
</ul><h3 class="jobSectionHeader"><b>Leadership &amp; Mentorship</b></h3>
<ul>
<li><p>Provide guidance and mentorship to junior business analysts.</p>
</li>
<li><p>Lead analysis workstreams in large-scale or cross-functional projects.</p>
</li>
<li><p>Promote best practices in business analysis and continuous improvement.</p>
</li>
</ul><b>Education</b>
<p><b>
Bachelor&rsquo;s degree in business administration</b>, Information Systems, Management, Engineering, or a related field.</p>
<b>Experience
</b><ul><li><p><b>Minimum 10 years of professional experience</b> as a Business Analyst or similar role.</p>
</li>
<li><p><b>Extensive experience in Call Centre / Customer Service Operations</b>, preferably within government, public sector, or large enterprise environments.</p>
</li>
<li><p>Proven experience working on <b>CRM systems, call centre platforms, IVR, case management, and digital service channels.</b></p>
</li>
<li><p>Experience in managing complex stakeholders and large-scale transformation projects.</p></li></ul></div>

Senior Business Analyst – Call Centre Operations

Cartafella Analytics

<p>We are looking for Business Analyst (Arabic) for Qatar location.</p><p><b>Key Responsibilities:</b></p><ul><li>Process Improvement: Design and implement process improvements across the organization to enhance efficiency and effectiveness.</li></ul><ul><li>Data Analysis: Conduct detailed business analysis to identify business needs and develop solutions for business problems.</li></ul><ul><li>Requirement Gathering: Collaborate with stakeholders to gather and document business requirements, ensuring alignment with business objectives.</li></ul><ul><li>Solution Development: Translate business needs into technical requirements and guide the design of technology solutions.</li></ul><ul><li>Project Management: Lead projects to ensure timely delivery within scope and budget, coordinating with cross-functional teams.</li></ul><ul><li>Team Leadership: Manage and mentor a team of business analysts, providing guidance and support to achieve departmental goals.</li></ul><ul><li>Stakeholder Communication: Present findings and recommendations to executive leadership and other stakeholders.</li></ul><ul><li>Testing and Implementation: Oversee the testing and rollout of new systems or technology solutions to ensure they meet business needs.</li></ul><p><b>Qualifications:</b></p><p>Education: Bachelor&rsquo;s degree in Business Administration, Computer Science, or a related field.</p><p>Experience: 5+ years of experience in business analysis or a related field, with a proven track record of leading projects and teams.</p><p><b>Skills:</b></p><ul><li>Strong analytical and problem-solving abilities.</li></ul><ul><li>Excellent communication and presentation skills.</li></ul><ul><li>Proficiency in data analysis and reporting tools.</li></ul><ul><li>Knowledge of project management principles and best practices.</li></ul><ul><li>Ability to work independently and collaboratively in a fast-paced environment.</li></ul><ul><li>Familiarity with software development lifecycle (SDLC) and Agile methodologies.</li></ul><p><b>Preferred Qualifications:</b></p><ul><li>Advanced degree in Business Administration or a related field.</li></ul><ul><li>Professional certifications such as Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP).</li></ul><p>If you are available please send your cv immediately</p><p>Job Type: Full-time</p><p>Pay: QAR20,000.00 - QAR25,000.00 per month</p><p>Work Location: Remote</p>

Senior Business Analyst for Qatar (Onsite Opening)

Qatar Airways

<div><div><div><div><div><div><div><div>Job title
</div><div>Snr.Business Control &amp; Financial Support Analyst
</div></div><div><div>Ref #
</div><div>229218
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing date: 28-Dec-2025</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p><p>
As a Snr Business Support &amp; Financial Control Analyst, you will be supporting the business with financial analyses, budgeting / forecasting, variance analyses, management reporting and financial business cases (a.o. investments, insource vs outsource). You must also focus on creating added value in order to improve decision making and streamlining processes.</p><p><b>
Job Responsibilities</b></p><ul><li>
Develop financial models and conduct analysis using a broad range of quantitative tools and techniques. Analyze and report actual revenues and costs; prepare root-cause variance analyses reporting to management on periodic basis (monthly, quarterly, and annually).</li><li>
Identify and develop process improvements in conjunction with finance stakeholders and/or business.</li><li>
Conduct ad hoc revenue and cost analysis for (senior) management in Finance.</li><li>
Identify and develop in conjunction with business KPls and report them on a regular basis</li><li>
Ensure financial accounting reporting is in sync with corporate / finance definitions and reports</li><li>
Optimize reporting process of route profitability (if applicable), financial accounting and management reporting</li><li>
Review annual budget submissions in-line with key management strategies/targets.</li><li>
Control spends to ensure cost of sale targets are achieved and recommend measures.</li><li>
Review business case proposals generating incremental revenues or cost reduction.</li><li>
Review contracts / agreements for financial compliance.</li><li>
Consolidating and analyzing financial results of departments on a monthly basis and yearly during the budgeting process.</li><li><p>
Perform other department duties related to his/her position as directed by the manager of the Business Finance department.</p></li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>
Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience</li><li>
Experience as a financial analyst</li><li>
Excellent communication and presentation skills are a must, as is the ability to work effectively and interact with employees at all levels across the organization.</li><li>
Strong eye for details and analytical skills with the ability to review variances, analyses and interpret data, understand business cycle and their impact on the profit and loss account.</li><li>
Excellent Command of English language.</li><li>
Must have excellent computer skills, including Microsoft Excel, Word, MS Access, Power Point and PowerBI</li><li>
Must have excellent organizational ability to be able to set priorities, handle multiple responsibilities [work interruptions, and meet deadlines.</li><li>
Must be a self-starter and have the ability to work independently with minimal instruction.</li><li>
Must have good interpersonal skills.</li><li>
Must have the ability to maintain strict confidentiality of records and information. Able to add value to internal customer</li><li>
Innovative thinking ability with high degree of motivation and problem-solving skills required</li><li>
Good knowledge of internal finance system.</li><li>
Knowledge of cost Centre accounting, preparing budgets and forecasts</li></ul><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=229218</div></div></div></div></div></div></div></div>

Snr.Business Control & Financial Support Analyst

<div><div><div><div><div><div><div><div>Job title
</div><div>Snr.Business Control &amp; Financial Support Analyst (Qatari National)
</div></div><div><div>Ref #
</div><div>230161
</div></div><div><div>Location
</div><div>Qatar - Doha
</div></div><div><div>Job family
</div><div>Corporate &amp; Commercial
</div></div><div><div><ul><li>Closing date: 04-Jan-2026</li></ul><br>
</div></div></div></div></div><div><div><div><div><div><p><b>About the role</b></p><p>
This role is for Qatari Nationals only. As a Snr Business Support &amp; Financial Control Analyst, you will be supporting the business with financial analyses, budgeting / forecasting, variance analyses, management reporting and financial business cases (a.o. investments, insource vs outsource). You must also focus on creating added value in order to improve decision making and streamlining processes.</p><p><b>
Job Responsibilities</b></p><ul><li>
Develop financial models and conduct analysis using a broad range of quantitative tools and techniques. Analyze and report actual revenues and costs; prepare root-cause variance analyses reporting to management on periodic basis (monthly, quarterly, and annually).</li><li>
Identify and develop process improvements in conjunction with finance stakeholders and/or business.</li><li>
Conduct ad hoc revenue and cost analysis for (senior) management in Finance.</li><li>
Identify and develop in conjunction with business KPls and report them on a regular basis</li><li>
Ensure financial accounting reporting is in sync with corporate / finance definitions and reports</li><li>
Optimize reporting process of route profitability (if applicable), financial accounting and management reporting</li><li>
Review annual budget submissions in-line with key management strategies/targets.</li><li>
Control spends to ensure cost of sale targets are achieved and recommend measures.</li><li>
Review business case proposals generating incremental revenues or cost reduction.</li><li>
Review contracts / agreements for financial compliance.</li><li>
Consolidating and analyzing financial results of departments on a monthly basis and yearly during the budgeting process.</li><li><p>
Perform other department duties related to his/her position as directed by the manager of the Business Finance department.</p></li></ul><p></p><p><b><br>
Be part of an extraordinary story</b></p><p>
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You&rsquo;ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.</p><p>
Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what&rsquo;s never been done before.</p><p>
Together, everything is possible.</p>
</div></div></div></div></div><div><div><div><h3 class="jobSectionHeader"><b>Qualifications
</b></h3></div></div><div><div><div><div><p><b>About you</b></p><ul><li>
Bachelor's Degree or Equivalent with Minimum 4 years of job-related experience</li><li>
Experience as a financial analyst</li><li>
Excellent communication and presentation skills are a must, as is the ability to work effectively and interact with employees at all levels across the organization.</li><li>
Strong eye for details and analytical skills with the ability to review variances, analyses and interpret data, understand business cycle and their impact on the profit and loss account.</li><li>
Excellent Command of English language.</li><li>
Must have excellent computer skills, including Microsoft Excel, Word, MS Access, Power Point and PowerBI</li><li>
Must have excellent organizational ability to be able to set priorities, handle multiple responsibilities [work interruptions, and meet deadlines.</li><li>
Must be a self-starter and have the ability to work independently with minimal instruction.</li><li>
Must have good interpersonal skills.</li><li>
Must have the ability to maintain strict confidentiality of records and information. Able to add value to internal customer</li><li>
Innovative thinking ability with high degree of motivation and problem-solving skills required</li><li>
Good knowledge of internal finance system.</li><li>
Knowledge of cost Centre accounting, preparing budgets and forecasts</li></ul><br>
</div></div><div></div><div><div><br>
<div><b>About Qatar Airways Group
</b></div><br>
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We&rsquo;ve grown fast, broken records and set trends that others follow. We don&rsquo;t slow down by the fear of failure. Instead, we dare to achieve what&rsquo;s never been done before.<br>
<br>
So whether you&rsquo;re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.<br>
</div></div><div><div>https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&amp;job=230161</div></div></div></div></div></div></div></div>

Snr.Business Control & Financial Support Analyst (Qatari National)

Starlink Qatar

<div>
 <p>
  <strong>
   We&rsquo;re Hiring | Senior Commercial Analyst
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  We are looking for a results-driven
  <strong>
   Senior Commercial Analyst
  </strong>
  to support
  <strong>
   commercial performance, data analysis, and cross-functional execution
  </strong>
  , with a strong focus on
  <strong>
   remittances and wallet products
  </strong>
  . This role plays a key part in turning data into actionable insights that drive growth, pricing decisions, and product performance.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Role Overview
  </strong>
 </p>
 <p>
  The Senior Commercial Analyst will work closely with commercial, product, technology, and operations teams to track performance, analyze transaction trends, and support strategic initiatives across digital financial products.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Key Responsibilities
  </strong>
 </p>
 <ul>
  <li>
   Analyze commercial and transaction data to identify trends, risks, and growth opportunities
  </li>
  <li>
   Track and report
   <strong>
    KPIs and performance metrics
   </strong>
   for remittance and wallet products
  </li>
  <li>
   Support
   <strong>
    pricing, revenue optimization, and growth initiatives
   </strong>
   through data-driven insights
  </li>
  <li>
   Prepare dashboards, reports, and presentations for senior stakeholders
  </li>
  <li>
   Work closely with
   <strong>
    technical and operations teams
   </strong>
   on requirements gathering (BRDs) and
   <strong>
    UAT coordination
   </strong>
  </li>
  <li>
   Support cross-functional initiatives from analysis through execution
  </li>
 </ul>
 <p>
  🎯
  <strong>
   Key Requirements
  </strong>
 </p>
 <ul>
  <li>
   <strong>
    5+ years
   </strong>
   of experience in analytics, commercial performance, or similar roles
  </li>
  <li>
   <em>
    (Financial Services or banking experience preferred)
   </em>
  </li>
  <li>
   Strong analytical and problem-solving skills with the ability to translate data into clear business insights
  </li>
  <li>
   Proven experience tracking KPIs and analyzing transaction and customer behavior data
  </li>
  <li>
   Experience supporting pricing, growth, or revenue optimization initiatives
  </li>
  <li>
   Strong collaboration skills with both technical and business teams
  </li>
  <li>
   <strong>
    Working knowledge of SQL and/or Python
   </strong>
   is a strong advantage
  </li>
 </ul>
 <p>
 </p>
</div>


Senior Commercial Analyst

DOHA BANK

<div>
 <p>
  <strong>
   Role Objective
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <p>
  The Market Risk Analyst will assist in implementing leading market risk practices for Doha Bank, and contribute towards methods to enhance risk measurement and mitigation. The incumbent will assist in hedging market risks resulting from changes in market prices and market parameters such as profit rates, exchange rates, volatilities and share prices. The job holder will assist in ascertaining market variables and will perform regulatory risks assignments in accordance with ICAAP and Basel II requirements, and assess the Bank&rsquo;s rating vis-&agrave;-vis other players in the market.
 </p>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Detailed Roles and Responsibilities:
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Assist in implementing sound market practices for the Bank for measuring, monitoring and controlling market risks, in compliance with industry best practices, approved risk policies and procedures, and respective regulators (viz. Qatar Central Bank as well as other regulators in the overseas jurisdictions).
  </li>
  <li>
   Assist in the implementation of the Bank&rsquo;s Market Risk Policy with exposure limits for capital usage and risk exposure of the Bank and assist in translating the same to individual business lines.
  </li>
  <li>
   Consolidate portfolio management data/ other MIS information received from the other market risk sub-functions responsible for Asset Liability Management (ALM) and sensitivity analysis.
  </li>
  <li>
   Assist in producing adequate and accurate reports pertaining to market risk and disseminating the same to the concerned business units/ senior management for their consideration/ corrective action.
  </li>
  <li>
   Formulate risk profiles, representative of the true risks undertaken by the business and ensure it is consistent with market movements.
  </li>
  <li>
   Ensure that all risk approvals meet overall policy guidelines and QCB regulations, specifying the terms and conditions to mitigate the market risks borne/ faced by the Bank.
  </li>
  <li>
   Assist the Senior Market Risk Analyst during UAT and regression testing for the stress tests, and in monitoring/reporting on the limits.
  </li>
  <li>
   Assist in preparing analytic reports for the senior management, generated in the requested format or, in the absence of a suggestion, in a format that will be most useful to the purpose.
  </li>
  <li>
   Contribute towards the continual development, promotion and maintenance of common methodologies for identifying and assessing risks, and determine the adequacy and cost effectiveness of risk treatments applied within Doha Bank.
  </li>
  <li>
   Understand and support in implementing ICAAP, Basel III and QCB guidelines on account of liquidity risks, including market risk capital adequacy computations for QCB reporting with respect to Basel II/III calculations and other activities pertaining to the same.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Qualifications &amp; Experience
  </strong>
  :
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   University graduate with a degree in Business or Banking or Finance or any other related discipline.
  </li>
  <li>
   Master&rsquo;s degree in related discipline will be an added advantage.
  </li>
  <li>
   05-08 years of total experience in financial services/banking industry, entailing responsibilities pertaining to the specific area of discipline.
  </li>
  <li>
   Experience in market risk.
  </li>
 </ul>
 <p>
  <br/>
 </p>
 <p>
  <strong>
   Certifications
  </strong>
 </p>
 <p>
  <br/>
 </p>
 <ul>
  <li>
   Professional certification/ qualification such as PRM or FRM or CFA or ICFA would be desirable
  </li>
  <li>
   QFSQF Level 3
  </li>
 </ul>
 <p>
 </p>
</div>


Market Risk Analyst

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