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operations analyst

sales operations analyst

Alan Gray, Inc.

<div><div><div>About the Role
We are seeking a highly organized, analytical, and proactive Sales Operations Analyst to provide critical inside support to our sales organization. Reporting directly to the Head of Growth and Client Solutions and supporting one other sales professional, this role is essential in ensuring our team is equipped with accurate data, efficient processes, and the logistical support they need to succeed in the field and at industry events.
The ideal candidate is detail-oriented, tech-savvy, and comfortable working across multiple systems&mdash;including HubSpot, Levitate, and LinkedIn&mdash;to drive insights, streamline operations, and elevate our team&rsquo;s performance.
This is an exciting opportunity for someone who is eager to grow their career in sales operations. As a Sales Operations Analyst at Alan Gray , you&rsquo;ll be at the center of our sales engine&mdash;driving insights, supporting strategy, and enabling our sales team to thrive. You&rsquo;ll gain hands-on experience with industry-leading tools, collaborate directly with sales leadership, and play a meaningful role in shaping how we engage prospects and measure success.
This role is perfect for someone who wants to lean into their analytics skills, strengthen their understanding of the sales funnel, and take on increasing responsibility in a supportive, learning-focused environment. You&rsquo;ll have the chance to work across data, processes, and people&mdash;building a versatile skill set that can propel you into future roles in sales operations, revenue operations, or sales leadership.
You&rsquo;ll also have the opportunity to travel (~10% to 20% of time) to conferences, supporting the team on-site and gaining invaluable exposure to the industries and clients we serve.
And, with Alan Gray recognized as a 2025-26 Great Place to Work , you&rsquo;ll be joining a culture that truly invests in its employees. We&rsquo;re committed to professional development, mentorship, and creating an environment where you can bring new ideas, make an impact, and grow your career with confidence. Discretionary bonus available based on performance and contributions. This is a full-time, remote role.
Responsibilities:
Sales Data &amp; Reporting
<ul><li>Manage and maintain accurate data within HubSpot and Levitate .
</li><li>Build dashboards, reports, and data visualizations to monitor sales performance and pipeline activity.
</li><li>Deliver monthly and quarterly sales funnel metrics , including lead generation, conversion rates, pipeline health, and activity KPIs.
</li><li>Prepare PowerPoint summaries for leadership, highlighting trends, insights, and key sales performance indicators.
</li></ul>Sales Enablement &amp; Support
<ul><li>Create and segment targeted prospect lists for outbound sales activity.
</li><li>Conduct research on contacts, industries, and opportunities to support prospecting initiatives.
</li><li>Coordinate and schedule meetings, travel logistics, and conference itineraries for sales team members.
</li><li>Support the sales team at trade shows and conferences, including booth coordination, lead tracking, and on-site logistics.
</li></ul>Process Optimization
<ul><li>Identify opportunities to improve sales processes, reporting accuracy, and operational efficiency.
</li><li>Ensure CRM data hygiene and support user training or troubleshooting as needed.
</li><li>Collaborate with sales leadership to support forecasting and performance tracking.
</li></ul>Qualifications/Experience :
<ul><li>3-5+ years of experience in sales operations, business operations, sales support, or a related role.
</li><li>Proficiency with HubSpot (required); familiarity with Levitate and LinkedIn Sales Navigator strongly preferred.
</li><li>Strong analytical skills with experience manipulating and interpreting data.
</li><li>Intermediate to advanced skills in Excel/Google Sheets and PowerPoint.
</li><li>Excellent organizational skills and attention to detail.
</li><li>Ability to manage multiple projects and deadlines in a fast-paced environment.
</li><li>Strong communication skills and a customer-service mindset.
</li></ul>What We&rsquo;re Looking For :
<ul><li>A proactive problem-solver who anticipates the needs of the sales team.
</li><li>Someone who enjoys both working with data and supporting people logistically.
</li><li>A team player who is comfortable wearing multiple hats and contributing to a growing organization.
</li><li>Insurance industry experience a plus but not required</li></ul></div></div></div>

Sales Operations Analyst

ABA Centers of America

<div>
 
 
 Sales Operations Analyst - ABA Centers of America (Corporate HQ)
 
 
 
 
 Downtown Fort Lauderdale, FL HQ - In-Office
 
 
 
 
 This position is on-site in our Fort Lauderdale corporate office Monday-Friday.&nbsp;
 
 
 
 
 
 Who We Are
 
 
 
 We are the nation's fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy across a rapidly expanding footprint. Since our founding in 2020, we've scaled from a single clinic to nearly 70 operating areas in more than a dozen states, supported by a high-performance corporate infrastructure and data-driven decision-making.
 
 
 &nbsp;
 
 
 Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization&mdash;a rarity in today's healthcare landscape. We've achieved this growth without private equity, relying instead on operational discipline, smart capital allocation, and a relentless focus on outcomes.
 
 
 &nbsp;
 
 
 Our corporate team plays a mission-critical role in this success&mdash;developing scalable systems, managing risk, and driving the analytics that power our growth. If you're a strategic thinker who thrives in a fast-paced, purpose-driven environment, we offer a unique opportunity to help shape the future of autism care&mdash;while building on a legacy of operational excellence.
 
 
 &nbsp;
 
 
 
 Our Origin Story
 
 
 
 ABA Centers of America was founded by a father whose personal journey navigating autism care for his daughter revealed deep gaps in access, consistency, and quality across the system. Determined to disrupt the status quo in the autism care field and eliminate the unacceptably long wait lists for treatment, he built a company rooted in compassion, clinical excellence, and a relentless commitment to care that makes a difference.
 
 
 &nbsp;
 
 
 
 Recognition &amp; Awards
 
 
 
 Our commitment to operational excellence, ethical leadership, and transformative care has earned our company and leadership national recognition from trusted sources, including:
 
 <ul>
 <li>
 Inc. 5000 -&nbsp; 5th Fastest-Growing Private Company in America
 </li>
 <li>
 Financial Times - #1 on "The Americas' Fastest Growing Companies"&nbsp;
 </li>
 <li>
 EY Entrepreneur Of The Year&reg; U.S. Overall
 </li>
 <li>
 South Florida Business Journal's Top 100 Companies
 </li>
 <li>
 Florida Trend Magazine's 500 Most Influential Business Leaders
 </li>
 <li>
 Inc. Best in Business, Health Services&nbsp;
 
 </li>
 </ul>
 
 
 About the Role
 
 
 
 The Sales Operations Analyst is a key member of the Business Development team responsible for enabling data-driven decision-making and improving sales effectiveness across the organization. This role will focus on the design, development, automation, and analysis of key performance indicators (KPIs), dashboards, forecasts, and strategic insights derived from Salesforce. Tableau, and Power BI experience is not required but a plus.&nbsp;
 
 
 &nbsp;
 
 
 The ideal candidate is highly analytical, detail-oriented, and passionate about transforming complex data into actionable intelligence that supports business growth. They will work closely with sales leadership, marketing, finance, and operations to deliver robust reporting, conduct performance analysis, and identify opportunities to enhance sales productivity, forecasting accuracy, and revenue outcomes.&nbsp;
 
 
 &nbsp;
 
 
 This position requires strong technical skills in data visualization and reporting, a deep understanding of sales metrics and pipeline dynamics, and the ability to communicate findings clearly to both technical and non-technical stakeholders. It is a hands-on, operational role that plays a critical part in scaling a fast-growing healthcare organization and enabling the success of our Business Development efforts.&nbsp;
 
 
 &nbsp;
 
 
 The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the position.&nbsp;
 
 
 &nbsp;
 
 
 
 What You'll Do
 
 
 <ul>
 <li>
 Design, build, and maintain reports and dashboards in Salesforce to track KPIs, sales performance, pipeline health, conversion metrics, and revenue trends.&nbsp;
 </li>
 <ul>
 <li>
 Experience with Tableau, and Power BI is preferred but not required.&nbsp;
 </li>
 </ul>
 <li>
 Partner with Business Development leadership to define, refine, and evolve key metrics that align with company objectives and go-to-market strategy.&nbsp;
 </li>
 <li>
 Conduct detailed analysis of sales data including pipeline movement, activity metrics, conversion rates, and forecasting accuracy to identify patterns, risks, and opportunities.&nbsp;
 </li>
 <li>
 Support quarterly and annual planning processes through data modeling, territory and quota analysis, and forecast development.&nbsp;
 </li>
 <li>
 Collaborate with Marketing, Finance, and Operations to ensure data integrity and consistency across systems and to provide actionable insights that improve campaign performance and lead-to-close conversion.&nbsp;
 </li>
 <li>
 Deliver regular reporting packages and executive-level dashboards, as well as ad hoc analyses, to support strategic decision-making.&nbsp;
 </li>
 <li>
 Develop and document standardized reporting definitions, processes, and governance practices to ensure accuracy and consistency across all Business Development reporting.&nbsp;
 </li>
 <li>
 Monitor data quality within Salesforce and other reporting platforms, identifying gaps or inconsistencies and partnering with stakeholders to resolve them.&nbsp;
 </li>
 <li>
 Build and maintain self-service analytics tools and dashboards to empower sales leaders and front-line teams with real-time insights.&nbsp;
 </li>
 <li>
 Provide insights and recommendations to improve sales productivity, shorten deal cycles, and increase pipeline velocity based on data-driven findings.&nbsp;
 </li>
 <li>
 Support the development and tracking of sales incentives, compensation plans, and performance metrics to help align and motivate the Business Development team.&nbsp;
 </li>
 <li>
 Assist in evaluating and implementing new tools, data sources, or automation technologies that improve reporting, forecasting, and operational efficiency
 
 
 </li>
 </ul>
 
 Requirements
 
 
 
 <ul>
 <li>
 3+ years of experience with Salesforce Sales Cloud and Salesforce Reporting&nbsp;
 </li>
 <li>
 3+ years of experience in sales operations, business analytics, or similar data-focused roles, ideally within a SaaS, healthcare, or high-growth environment.&nbsp;
 </li>
 <li>
 Hands-on experience building dashboards and reports in Salesforce (Lightning preferred)&nbsp;
 </li>
 <li>
 Willingness to submit to drug and background screenings
 </li>
 </ul>
 
 
 Expertise Needed
 
 
 <ul>
 <li>
 Strong analytical skills with experience in data modeling, forecasting, and pipeline analysis.&nbsp;
 </li>
 <li>
 Deep understanding of sales metrics, funnel conversion, pipeline velocity, forecasting methodologies, and revenue reporting.&nbsp;
 </li>
 <li>
 Experience with Salesforce data structures, including building and customizing reports, dashboards, and fields.&nbsp;
 </li>
 <li>
 Advanced proficiency in Excel or Google Sheets for data analysis, forecasting, and scenario modeling.&nbsp;
 </li>
 <li>
 Demonstrated ability to translate data into meaningful visualizations and actionable business insights.&nbsp;
 </li>
 <li>
 Strong collaboration skills with experience working cross-functionally across Business Development, Marketing, Finance, and Operations teams.&nbsp;
 </li>
 <li>
 Excellent written and verbal communication skills with the ability to present complex information to non-technical stakeholders.&nbsp;
 </li>
 <li>
 Ability to manage multiple priorities and deadlines in a fast-paced, dynamic environment.&nbsp;
 </li>
 <li>
 Experience with SQL or other data querying languages is a plus.&nbsp;
 </li>
 <li>
 Experience supporting incentive compensation, territory planning, or sales planning is preferred but not required.&nbsp;
 
 
 </li>
 </ul>
 
 Benefits
 
 
 
 
 
 Outstanding Benefits
 
 
 
 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
 
 
 Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
 
 
 Medical, dental, vision, long-term disability, and life insurance.
 
 
 Generous 401(k) with up to 6% employer match.
 
 
 
 
 About ABA Centers of America
 
 
 
 ABA Centers of America is committed to maintaining a culture led by seasoned professionals who share a vision of becoming the nation's leading provider of autism care. We acknowledge this form of healthcare demands unique, personal dedication. By identifying individuals possessing the right blend of compassion and expertise, we can provide our clinical team members with the support and opportunities they need to flourish.
 
 
 &nbsp;
 
 
 Join our mission and help build the future with purpose!
 
 
 &nbsp;
 
 
 
 ABA Centers of America&nbsp;participates in the U.S. Department of Homeland Security E-Verify program.
 
 
 
 Recruiter ID:
 
</div>

WorkWave™

<div><div>WorkWave is seeking a highly analytical and results-driven Sales Operations Analyst to be a core driver of our revenue engine's efficiency and predictability. This role is responsible for transforming complex revenue data into clear, actionable insights and recommendations that support our entire Go-To-Market (GTM) leadership team.</div><div></div><div> 
The ideal candidate will be an expert in data modeling, live in Excel and BI tools, and play a key role in annual planning, performance measurement, and providing high-urgency strategic analysis for the CRO, CEO, and Board.</div>
<h3 class="jobSectionHeader">WHAT YOU'LL DO:</h3><ul><li>
Data Analysis &amp; Insights: Analyze core metrics (pipeline health, bookings, retention/churn, product usage, and ARR trends) to identify risks, opportunities, and performance drivers. Perform detailed cohort, segmentation, and funnel analysis.</li><li>
Reporting &amp; Dashboarding: Own the creation and maintenance of executive-level dashboards (Salesforce, Looker/Tableau, or equivalent). Produce weekly business reviews, monthly KPI reports, and materials that support the C-level and Board reporting process.</li><li>
Forecasting &amp; Modeling: Support the bookings forecast process and ensure sales data integrity within the CRM. Maintain and refine predictive models for capacity planning, rep productivity, territory performance, and support quota-setting exercises.</li><li>
Cross-Functional Reporting Support: Partner with Sales Management, Marketing Ops, CS Ops, and Product Ops to unify data sources and workflows (Salesforce, Pendo, Gainsight, Marketo, Snowflake, etc.). Ensure consistent data definitions and reporting standards across functions to support end-to-end funnel attribution.</li><li>
Annual and Quarterly Planning: Provide data-driven insights to support annual and quarterly GTM initiatives, including quota-setting, territory modeling, and headcount planning.</li><li>
Process Measurement &amp; Optimization: Measure the impact of new processes and enablement programs. Track KPI performance, identify GTM process breakdowns, and recommend operational changes to enhance efficiency and productivity.</li><li>
Ad-hoc Executive Analysis: Respond quickly to high-urgency requests from the VP of RevOps, CRO, and CFO with clean, accurate deep dives on win rates, product sales performance, ASP, churn drivers, and related strategic topics.</li></ul><h3 class="jobSectionHeader">
WHAT YOU'LL BRING:</h3><ul><li>
Bachelor&rsquo;s degree in Business, Finance, Business Analytics, or related field.</li><li>
5-7+ years of experience in Sales Operations, Revenue Operations, FP&amp;A, or Business Analytics.</li><li>
Expert-level proficiency in Excel/Google Sheets ( (index/match, nested logic, pivot tables, scenario modeling).</li><li>
Proficiency in Salesforce reporting and Business Intelligence (BI) tools (e.g., Looker, Tableau, PowerBI, SQL, Python).</li><li>
Strong understanding of core SaaS metrics (ARR, NRR, CAC/LTV, pipeline conversion rates).</li><li>
Demonstrated ability to translate complex data into clear narratives and present findings to senior leadership.</li><li>
High attention to detail, comfort working with large datasets, and a proven ability to execute quickly in a fast-paced environment.</li><li>
Ability to travel (10%)</li></ul><h3 class="jobSectionHeader">
WHAT WOULD ALSO BE AWESOME:</h3><ul><li>
Prior experience supporting sales organizations with complex, multi-product solution offerings.</li><li>
Familiarity with enterprise software or subscription business models.</li><li>
Experience with advanced RevTech tools like SalesForce, Tableau, PowerBI, Pendo and Gainsight.</li></ul><div>
Please note that salary estimates provided by websites (LinkedIn, Glassdoor, etc.) and not by WorkWave may not accurately reflect the actual salary range for the position.</div><div>
WHAT YOU SHOULD KNOW ABOUT US:
</div><ul><li>We are laid back but buttoned up. We offer a casual work environment and remote work flexibility and have a passion for developing creative, innovative best in class solutions that directly contribute to the success of our customers</li><li>We care deeply and deliver service and solutions that make a real difference in the lives of our clients and their businesses</li><li>We openly accept others as they are and build strong partnerships based on trust</li><li>Teamwork and collaboration is key to help our colleagues and customers solve their challenges</li><li>Our team is energetic, fun, naturally inquisitive and eager to make an impact, we invite you to join us!</li></ul><div></div><div> 
LOVE WHAT YOU DO, NO MATTER WHERE YOU DO IT:</div><ul><li>Join our Remote-First Global Work Community: WorkWave provides an innovative and dynamic remote-first Global Work Community that encourages growth, creativity, and collaboration. No matter what stage of your career or where you live, WorkWave is your place to be part of a global company with a startup feel, where your ideas matter and your growth is a priority.</li></ul><div></div><div> 
A GLOBAL COMPANY WITH A LOCAL PRESENCE:</div><ul><li>We know that there are benefits of being in the office and working from home. WorkWave promotes a healthy work/life balance and provides employees with the flexibility of collaborating in the office or the option to work virtually if desired. Our teams are well versed at working collaboratively in a fully virtual environment.
</li><li>Our HQ is based at our state of the art home office in the historic Bell Works complex located in Holmdel Township, New Jersey. We keep our offices available to all to use when working remotely isn&rsquo;t feasible, or to help with cross training, team building and/or brainstorming.</li><li>We have employees in over 30 states, 7 countries and many regional offices - each with their own set of perks and opportunities to give back to the local community.
</li><li>Whether you work remotely or take advantage of one of our offices, you&rsquo;ll find a community of WorkWavers that value diversity, and care deeply about our products, clients, our communities and each other.</li></ul><div>
</div><div>
RELAX, WE'VE GOT YOU COVERED:</div><ul><li>Employees can expect a robust benefits package, including health and dental and 401k with company match</li></ul><div>
AND BEYOND...</div><ul><li>Find your perfect work/life balance with our Flexible Time Off policy or generous PTO plan (role dependent) and paid holidays</li><li>Up to 4 weeks paid bonding leave</li><li>Tuition reimbursement</li><li>Robust Employee Assistance Program through TotalCare offering free counseling 24/7/365, plus financial counseling, legal guidance, adoption assistance services and much more!</li><li>24/7 access to virtual medical care with Teladoc</li><li>Quarterly awards based on peer nominations</li><li>Regional discounts and perks</li><li>Opportunities to participate in charitable events and give back to the community</li></ul><div>
</div><div>
GROW WITH US:</div><ul><li>We understand the impact of attracting and keeping top talent and reward intellectual curiosity and a thirst for personal and professional growth</li><li>Encouraging our employees that already have an intimate knowledge of and passion for our products to apply for other roles within our walls just makes sense!</li><li>Our employees have access to extensive video libraries for soft skill and role specific training available 24/7 and live trainings are provided throughout the year</li></ul><div>
</div><div>
JOIN OUR WINNING TEAM!</div><ul><li>10 Time winner of Best Place to Work in New Jersey by NJBiz!</li><li>WorkWave has been recognized with multiple awards for its outstanding products, growth and culture, including the Inc. 5000, SaaS Award, IT World Awards, Globe Awards, Silver Stevie Award for Employer of the Year, and Best Place to Work Inc. Magazine</li><li>Recently named one of The Software Report's 3rd annual list of the Top 100 Software Companies of 2022 (worldwide!)
</li></ul><div>
</div><div>We&rsquo;re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, age, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status: Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At WorkWave, we are dedicated to building a diverse, inclusive and authentic workplace, so if you feel like you could make a great impact in this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may just be the right candidate for this or other roles!</div>

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.</div>

Omnigo Software

<div>Position Summary: 
 
The Sales Operations Analyst supports the sales organization by providing data-driven insights, operational structure and process optimization. This role is responsible for analyzing sales performance, forecasting revenue, managing sales tools and CRM data, and ensuring the sales team has the information and resources needed to meet organizational goals. The analyst partners closely with Sales, Marketing, Finance and Customer Success to streamline workflows, improve reporting accuracy and enhance overall sales productivity. This position plays a key role in identifying trends, developing metrics and recommending improvements that drive revenue growth and operations efficiency.
 Essential Responsibilities:<ul><li>
Extract and analyze data from multiple source systems, identifying anomalies, performing root cause analysis, and providing insights to support decision-making.</li><li>
Identify and interpret trends and patterns within datasets to uncover key business influences.</li><li>
Serve as a data liaison between IT development teams and business stakeholders for the development, enhancement, and implementation of data systems and tools.</li><li>
Plan, monitor, and manage small-scale internal analytics or reporting projects from initiation through completion.</li><li>
Maintain and monitor database functionality and security, including support tools, tables, dictionaries, recovery, and backup procedures.</li><li>
Collaborate with IT and infrastructure teams to troubleshoot and resolve data flow and content issues.</li><li>
Develop and maintain documentation for business system use cases and provide training to business users as needed.</li><li>
Coordinate with IT Business Applications and business users to define business requirements and specifications for reports and dashboards.</li><li>
Identify and resolve data reporting issues in a timely and accurate manner.</li><li>
Develop report specifications and analyses based on business needs and available data elements.</li><li>
Perform ad hoc data requests and analysis to support business decisions.</li></ul>
Requirements:<ul><li>
2&ndash;3 years of experience in Data Analysis, or Business Analytics.</li><li>
Advanced Excel skills (pivot tables, VLOOKUP, formulas, charts).</li><li>
Working Knowledge of Salesforce CRM &mdash; including report building, dashboard creation, and data management.</li><li>
SQL knowledge preferred but not required.</li><li>
Strong analytical, problem-solving, and presentation skills.</li><li>
Excellent attention to detail and ability to manage multiple priorities in a fast-paced environment.</li><li>
Bachelor&rsquo;s degree in business, analytics, or related field preferred.</li></ul> 
 
 EOE/M/F/Disabled/Vet
This company is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, national origin, age, disability or protected veteran status. All qualified applicants will receive consideration for employment.</div>

Sales Operations Analyst (Remote Position)

Revelyst

<div><h1 class="jobSectionHeader">Job Description
</h1>Revelyst, is a collective of makers who design and manufacture performance gear and precision technologies. Our category-defining brands leverage meticulous craftsmanship and cross-collaboration to pursue innovation and redefine what is humanly possible in the outdoors.
The Sales Operations Analyst, CRM will serve as the primary administrator and strategic partner for Salesforce CRM, driving system optimization, governance, and user adoption across the global sales organization. This role is critical to ensuring data integrity, efficient territory management, and seamless customer onboarding. The analyst will also lead forecasting, pipeline management, reporting automation, and Power BI integrations to support data-driven decision-making.
This position reports to the Senior Manager of Sales Operations &amp; Planning a nd is based onsite at our Irvine, CA office.
As the Sales Operations Analyst, CRM, you will have an opportunity to influence the following areas:
CRM Administration &amp; Optimization
<div><div><ul><li>Serve as the Salesforce CRM administrator, managing user access, profiles, and permissions.
</li><li>Lead CRM governance initiatives to ensure consistent data standards and usage across teams.
</li><li>Identify and implement system enhancements to improve usability and performance.
</li></ul></div><div>Customer &amp; Data Management
</div><div><ul><li>Oversee new customer onboarding processes within Salesforce.
</li><li>Maintain Customer Master data integrity and ensure alignment with business rules.
</li><li>Collaborate with cross-functional teams to resolve data discrepancies and improve data quality.
</li></ul></div><div>Sales Territory Management
</div><div><ul><li>Manage sales territory assignments and updates within Salesforce.
</li><li>Develop and maintain territory maps and optimize coverage models.
</li><li>Support strategic territory planning and realignment initiatives.
</li></ul></div><div>Sales Process &amp; Forecasting
</div><div><ul><li>Enable accurate forecasting through opportunity and pipeline management best practices.
</li><li>Monitor Salesforce activity tracking and ensure compliance with sales processes.
</li><li>Partner with sales leadership to refine forecasting methodologies and reporting cadence.
</li></ul></div></div><div><div>Reporting &amp; Analytics
</div><div><ul><li>Build and maintain automated reports and dashboards in Salesforce and Power BI.
</li><li>Integrate CRM data with Power BI for advanced analytics and performance insights.
</li><li>Provide actionable insights to sales leadership through regular reporting.
</li></ul></div><div>Sales Enablement &amp; Communication
</div><div><ul><li>Act as the central hub for sales communications, training, and engagement.
</li><li>Develop and deliver CRM training materials and sessions for sales representatives.
</li><li>Support change management and adoption of new tools and processes.
</li></ul>You have:
<div><ul><li>Bachelor&rsquo;s degree in Business , Information Systems, or related field.
</li><li>3+ years of experience in Sales Operations, CRM administration, or related role .
</li><li>Proficiency in Salesforce CRM and Power BI; Salesforce Administrator certification preferred.
</li><li>Strong analytical skills and attention to detail.
</li><li>Excellent communication and project management abilities.
</li><li>Experience with territory planning tools and customer data management systems is a plus.
</li></ul></div></div></div>#LI-KR1
Pay Range:
Annual Salary: $67,000.00 - $75,000.00
The actual annual salary offered to a candidate will be based on variables including experience, geographic location, education, and skills/achievements, and will be mutually agreed upon at the time of offer.
We offer a highly competitive salary, comprehensive benefits including: medical and dental, vision, disability and life insurance, 401K, PTO, paid holidays, gear discounts and the ability to add value to an exciting mission!
Our Postings are not intended for distribution to or use in any jurisdiction, country or territory where such distribution or use would violate local law or would subject us to any regulations in another jurisdiction, country or territory. We reserve the right to limit our Postings in any jurisdiction, country or territory.
Equal Opportunity Employer Minorities/Females/Protected Veteran/Disabled</div>

Sales Operations Analyst, CRM - Adventure Sports

Long Island Carpet Cleaners

Long Island Carpet Cleaners, Inc. is a fifth-generation family-owned business based in Queens. We are the leading provider of commercial and residential specialty cleaning services in the NYC area. We clean carpet, area rugs, upholstered furniture and draperies. We also clean, maintain and restore natural stone, tile, grout, terrazzo and decorative metal.Clients contact us when something valuable matters and they need confidence in who they let in.This role exists to cultivate the client experience before execution begins, so trust is established before our field teams arrive onsite. The goal is not selling. The goal is clarity, confidence, and momentum.This is a full-time in-person position.Client Intake and Experience<ul><li>Answer inbound calls, emails, texts and chats promptly</li><li>Assess urgency, fit, and scope</li><li>Guide clients to the right next step with calm confidence</li><li>Book jobs and walkthroughs efficiently and accurately</li><li>Set expectations that our field teams can reliably deliver against</li></ul>Revenue Activation<ul><li>Convert legitimate demand into scheduled work and walkthroughs at scale</li><li>Focus on throughput and quality</li><li>Enable client engagement by getting technicians and field managers onsite with trust intact</li><li>Avoid over-diagnosis, overselling, or speculative promises</li></ul>Dormant Demand Analysis<ul><li>Own proactive outreach for dormant jobs, locations, or past inquiries</li><li>Analyze and address assigned follow-ups and ticklers</li><li>Reactivate demand that would otherwise remain idle</li><li>Book new work when interest re-emerges</li></ul>Cross-Team Coordination<ul><li>Efficient and accurate entry of booked appointments</li><li>Ability to gain a proper understanding of internal communication and escalation channels</li></ul>What This Role Is Not<ul><li>Not a call center role</li><li>Not a relationship manager role, though the ability to build rapport quickly is essential</li><li>Not quota-driven sales</li><li>Not remote or hybrid</li><li>Not improvising promises to win work</li></ul>Overselling creates problems here and is not tolerated. Accuracy and judgment matter more than charisma.Who Thrives in This RoleYou likely have:<ul><li>1&ndash;3 years of experience in client intake, service sales, hospitality, or professional services</li><li>Strong phone presence and excellent written communication</li><li>Comfort building trust quickly without oversharing or pushing</li><li>Good judgment and respect for boundaries</li><li>High personal standards and strong follow-through</li><li>The ability to move quickly without cutting corners</li><li>Basic quantitative analysis skills</li></ul>You take pride in making things feel easy for clients and easier for the team.Compensation<ul><li>Base salary: $65,000</li><li>Incentive: 2&ndash;5% of completed revenue attributed to work you book, above $1,000,000</li><li>Paid time off, holidays, 401k</li><li>Long-term role with real responsibility and growth opportunity</li></ul>Work Environment<ul><li>Full-time, in-office position</li><li>High standards and direct communication</li><li>Service-led culture, not sales-led</li><li>Close collaboration with ownership, operations, and field leadership</li></ul>You will be trusted with real responsibility and expected to use it responsibly.We are an Equal Opportunity Employee. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized category, including, but not limited to: race, color, religion, gender (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age, national origin or ancestry, citizenship status, physical or mental disability, genetic information, veteran status, service member status or any other status protected by federal, state or local law.Job Type: Full-timePay: From $65,000.00 per yearBenefits:<ul><li>401(k)</li><li>401(k) matching</li><li>Health insurance</li><li>Paid time off</li><li>Retirement plan</li></ul>Application Question(s):<ul><li>Willing to work full time in person (this is not a remote position)</li><li>Have you worked in a role where your responsibility was to guide clients to the right next step rather than push them to buy a full scope of services on the first interaction?</li><li>Are you comfortable being evaluated and incentivized based on completed revenue that results from work you book, rather than call volume or scripts followed?</li></ul>Experience:<ul><li>Customer service: 1 year (Preferred)</li></ul>Shift availability:<ul><li>Day Shift (Required)</li></ul>Ability to Commute:<ul><li>Glendale, NY 11385 (Required)</li></ul>Work Location: In person

Sales Operations Analyst - Client Intake & Revenue

Surprise Insights

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 Job Overview
 
 
 We&rsquo;re seeking a Revenue Operations Analyst to support revenue reporting, forecasting, and process optimization. You&rsquo;ll analyze sales data, track revenue performance, and optimize workflows across finance, operations, and sales teams.
 
 
 
 Responsibilities
 
 
 Analyze revenue trends, customer metrics, and sales performance.
 
 
 Build dashboards and automate revenue reporting.
 
 
 Partner with teams to improve revenue processes and reduce bottlenecks.
 
 
 Support forecasting and scenario modeling.
 
 
 Maintain accurate revenue data across systems and reports.
 
 
 Present insights and recommendations to leadership.
 
 
 
 Requirements
 
 
 Strong Excel and BI tool experience (Power BI, Tableau, Looker).
 
 
 Analytical mindset with attention to detail.
 
 
 Understanding of revenue metrics and financial reporting.
 
 
 Excellent communication skills.
 
 
 Experience with CRM or revenue platforms is a plus.
 
 
 
 Compensation
 
 
 Competitive salary with performance incentives.
 
 
 Benefits may include PTO, insurance, and remote options.
 
 
 Growth path into Senior Revenue Analyst or Revenue Operations Manager.
 
 
 Credit Score Requirement
 
 
 Due to the financial nature of revenue reporting, a credit check and background verification is required.
 
 
 We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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Revenue Operations Analyst

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