area sales manager

retail sales manager

senior manager - sales

sales operations manager

Vedantu

<div>
 
 
 Job Title: Sales Operations Manager
 
 
 
 Location: Bangalore
 
 
 Department: Sales &amp; Operations
 
 
 
 
 
 
 About the Role:
 
 
 
 We are looking for a dynamic Sales Operations Manager with strong analytical, operational, and leadership skills to support and optimize our sales processes. The ideal candidate should have prior hands-on experience in sales and a deep understanding of sales enablement, performance tracking, and process improvement.
 
 
 
 
 
 
 Key Responsibilities:
 
 
 
 ● Partner with sales leadership to define and implement sales strategies, processes, and reporting frameworks.
 
 
 ● Oversee daily sales operations to ensure efficiency and goal achievement across regions or centers.
 
 
 ● Monitor key performance metrics, sales funnels, and conversion ratios to identify improvement areas.
 
 
 ● Design and manage dashboards, MIS reports, and data analytics to drive decision-making.
 
 
 ● Coordinate with cross-functional teams (marketing, finance, operations) to streamline processes and enhance productivity.
 
 
 ● Support forecasting, target setting, and incentive plan design.
 
 
 ● Train and guide sales teams on tools, CRM, and operational best practices.
 
 
 
 
 
 
 Requirements:
 
 
 
 ● Bachelor&rsquo;s or Master&rsquo;s degree in Business, Sales, or related field.
 
 
 ● 4&ndash;7 years of total experience, with at least 2+ years in sales and 2+ years in sales operations or strategy.
 
 
 ● Strong analytical and problem-solving skills; proficiency in Excel and CRM systems (Leadsquared / Zoho / HubSpot preferred).
 
 
 ● Excellent communication, stakeholder management, and leadership skills.
 
 
 ● Prior experience in education, retail, or fast-paced consumer industries preferred.
 
</div>

Sales Operations Manager

Palo Alto Networks

<div>
 
 Our Mission
 
 
 
 At Palo Alto Networks&reg; everything starts and ends with our mission:
 
 
 Being the cybersecurity partner of choice, protecting our digital way of life.
 
 
 Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we&rsquo;re looking for innovators who are as committed to shaping the future of cybersecurity as we are.
 
 
 
 Who We Are
 
 
 
 We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.
 
 
 As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!
 
 
 At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.
 
 
 
 Job Description
 
 
 
 
 Your Career
 
 
 
 The Sales Operations Manager is a critical individual contributor role who will have strong experience relating to doing business with Global customers, sales planning with analytical acumen, strategic thinking, and the ability to develop strong partnerships with sales operations managers and cross-functional teams. You will provide analytic support for the core sales operations team members, helping to identify trends, gaps, opportunities, and prepare for weekly, monthly, and quarterly meetings. You will own and maintain various operations cadence, forecasting, and business reviews, as well as monitoring and improving the overall pulse of the Global sales business through sales tools, processes, and metrics; empower decision-making, drive strategic initiatives, measure performance, and enable the sales leadership teams to focus on execution with accuracy.
 
 
 
 Your Impact
 
 
 
 <ul>
 <li>
 Assist Theater and Area Vice Presidents of business units, as well as the Sales Operations Leaders in all facets of running the business, including:
 </li>
 <li>
 Provide analytic data to support our annual sales planning including quota planning, go-to-market modeling, capacity modeling and optimization
 </li>
 <li>
 Manage regional bookings forecast information leveraging existing internal processes, methodologies and automation/forecasting tools
 </li>
 <li>
 Drive adoption of forecasting tools and dashboards to promote consistent visibility and delivery of business plan
 </li>
 <li>
 Convert raw data into well-presented and useful business information that drives business decisions
 </li>
 <li>
 Manage around and through potential process and technical limitations to deliver the best outcomes possible
 </li>
 <li>
 Drive standards of performance and specific activities that align with the predefined success criteria for the sales organization; track and report on these activities to ensure outcomes are on track/met
 </li>
 <li>
 Act as primary driver of SFDC data cleanliness across the organization
 </li>
 <li>
 Single point of contact for our weekly forecasting templates - including upkeep of templates, creating new versions each quarter, automating and refreshing data, transferring data to Global sheets, and any other analysis needed for weekly forecasting
 </li>
 <li>
 Manage compliance of the non-standard transactions process
 </li>
 <li>
 Track quarterly metrics on general business performance, average discounts, non-standard exceptions, etc.; recommend action items for improvement
 </li>
 <li>
 This is a global role, requiring flexibility to work in shifts to support our worldwide teams and business needs
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Your Experience
 
 
 
 <ul>
 <li>
 10+years of previous experience in a business-focused analytics role preferred
 </li>
 <li>
 Strong understanding of sales processes, business acumen, and methodologies
 </li>
 <li>
 Strong organizational skills with the ability to manage multiple projects
 </li>
 <li>
 A demonstrated passion for information and business intelligence
 </li>
 <li>
 Excellent analytical skills with strong attention to detail, experience using reporting and analytics applications preferred; Salesforce preferred and/or Anaplan a plus
 </li>
 <li>
 Proven track record of effectively interfacing with cross-functional departments and sales management team
 </li>
 <li>
 Excellent written and verbal communication skills, strong presentation skills
 </li>
 <li>
 Advanced skills in Excel &amp; PowerPoint; Tableau experience also a plus. Salesforce.com experience a strong plus
 </li>
 <li>
 Experience with Google&rsquo;s G Suite (Drive, Docs, Sheets, and Slides) is a plus
 </li>
 <li>
 Ability to work cross-functionally across all areas of the business
 </li>
 <li>
 Self-starter, able to establish own priorities, initiatives and drive to closure
 </li>
 <li>
 Works well under pressure of heavy workload and time constraints
 </li>
 <li>
 Basic understanding of Sales, Inside-Sales, Channels and supporting business functions
 </li>
 <li>
 Bachelor&rsquo;s Degree in statistics, analytics, or finance preferred
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 The Team
 
 
 
 Palo Alto Networks has brought technology to market that is reshaping the cybersecurity threat and protection landscape. Our ability to protect digital transactions is limited only by our ability to establish relationships with our potential customers to help them understand how our products can secure their environment. This is where our sales operation teams come in.
 
 
 Our Sales Operation Team members support our sales account managers and systems engineers to assist in large organization&rsquo;s migrations to more cybersecurity. Sales operations work behind the scenes to make sure that our sales relationships run smoothly, enabling and empowering the teams across the world. As part of our sales operations, you support the sales team by providing research, reports, and craft and support systems and processes that enable the process of sales. You are committed to your team&rsquo;s success &ndash; and enjoy pitching in to assist when it comes to solutions selling, learning, and development. It&rsquo;s a true partnership, one built on building the best cybersecurity solutions for each individual client
 
 
 
 Our Commitment
 
 
 
 We&rsquo;re problem solvers that take risks and challenge cybersecurity&rsquo;s status quo. It&rsquo;s simple: we can&rsquo;t accomplish our mission without diverse teams innovating, together.
 
 
 We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.
 
 
 Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.
 
 
 All your information will be kept confidential according to EEO guidelines.
</div>

Microsoft

<div>
 
 Organization Summary
 
 
 
 If you love the pursuit of excellence and are inspired by the challenges that come through driving innovations that impact how the world lives, works, and plays, then we invite you to learn more about Microsoft Operations - and the value we deliver across Microsoft, our partners, and our customers. We offer unique opportunities to work on interesting global projects in an environment that appreciates diversity, focuses on talent development, and recognizes and rewards great work. We make doing business with Microsoft easy.
 
 
 Microsoft Enterprise Direct Services, within Microsoft Business Operations, provides direct and centralized operations services for Direct Enterprise Agreement customers to transact with Microsoft. We are accountable to design and executing transactional services across the Enterprise customer lifecycle. We relentlessly pursue process efficiency, timeliness, quality, and compliance, all while providing world class Customer experience. We are looking for team members to join our team to focused on delivering an exceptional Customer experience with deep expertise in Contracting, Order Management, Billing and Supplier Management and Customer relationship experience.
 
 
 
 
 
 Position Description
 
 
 
 The Customer Operations Manager is responsible for customer-facing licensing solutions and must be a subject matter expert within our Volume Licensing concepts and processes. The Customer Operations Manager will provide direct, front line transactional support for Microsoft Field sellers and our customers. The Customer Operations Manager is responsible for ensuring adherence with the Microsoft account plan, ensuring deliverables are executed on time and of high quality for our customers.
 
 
 The role will also provide fantastic opportunities to lead and shape next generation experiences for internal stakeholders and end customers. Are you ready to make an impact in this exciting and challenging role?
 
 
 
 Responsibilities
 
 
 
 
 Contracting and Order Management
 
 
 
 <ul>
 <li>
 Deal and Contract Validation: Manage the validation and execution of agreements and post sales lifecycle transactions enabling accuracy in downstream financial processes followed by compliant issuance of customer contracts in accordance with Policies, Global and SOX approved deal financials.
 </li>
 <li>
 Pipeline Management: Manage critical deal lists on a monthly and quarterly basis in alignment with expectations with the Sales, Sales Excellence and key Subsidiary sales stakeholders on all critical deals for the month .
 
 
 </li>
 </ul>
 
 Billing Management
 
 
 
 <ul>
 <li>
 Billing Execution: ensuring accurate and compliant order and invoice approval and dispatch (standard and local) to maximize cash flow and collectability for all invoices.
 </li>
 <li>
 Credit Approval management: including orchestration of all Finance exception approvals on high value credits and execution of all credits and associated rebills.
 </li>
 <li>
 Billing status and risk management: including tracking and communicating contract billing status to key stakeholders highlighting risks with contractual requirements, customer PO coverage, customer sign offs and credit/payment status.
 
 
 </li>
 </ul>
 
 Customer Service
 
 
 
 <ul>
 <li>
 Serve as the primary point of contact for all operational customer service inquiries, concerns, and issues.
 </li>
 <li>
 Oversee the daily operations of the customer service team to ensure quality standards are met and maintained.
 </li>
 <li>
 Monitor customer service metrics and KPIs to identify areas of improvement and implement strategies to boost performance.
 </li>
 <li>
 Handle escalated customer service issues and complaints in a professional and efficient manner.
 </li>
 <li>
 Work closely with other departments to resolve customer issues and ensure a positive customer experience.
 </li>
 <li>
 Develop and implement processes and procedures to streamline the customer service operation.
 </li>
 <li>
 Stay up-to-date on industry trends and best practices to ensure the customer service team is providing the highest level of service possible.
 </li>
 <li>
 Generate reports on customer service metrics and activity for senior leader consumption and monthly business reviews.
 
 
 </li>
 </ul>
 
 Operations Excellence: Optimization and Process improvement
 
 
 
 <ul>
 <li>
 Acts as a thought leader to drive consistency in processes, capabilities, and services meeting performance expectations for consistency, accuracy, simplification, and timeliness of delivery .
 </li>
 <li>
 Trusted advisor for customers and internal clients on operational processes and capabilities, and provides efficient, scalable operational solutions across a portfolio of accounts .
 
 
 </li>
 </ul>
 
 Stakeholder Management (Field, Partners, Customers)
 
 
 
 <ul>
 <li>
 Uses voice of customer frameworks and metrics to identify trends and influences across multiple customers and internal groups.
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 
 Required Experience/Minimum Qualifications
 
 
 
 <ul>
 <li>
 4+ years of work experience in contracting &amp; order management, pipeline management, &amp; billing execution, with a focus on financial accuracy, compliance, and risk management.
 </li>
 <li>
 Expertise in contract validation, pipeline management, credit approval, and billing management, with strong capabilities in customer service, stakeholder engagement, process optimization, and operations excellence.
 </li>
 <li>
 Proficiency in data-driven decision-making, using KPIs to monitor performance, and acting as a trusted advisor to internal and external customers.
 </li>
 <li>
 Bachelor&rsquo;s degree in business, Operations, Finance or related field AND operations, program management or process management work experience
 </li>
 <li>
 OR equivalent experience.
 </li>
 <li>
 On site presence minimum 3 days/week.
 
 
 </li>
 </ul>
 
 Preferred Qualifications
 
 
 
 <ul>
 <li>
 2+ years of experience in customer service operations, managing escalations, improving service metrics, &amp; implementing process improvements to streamline operations.
 </li>
 <li>
 Experience with similar industry Business Value deal constructions.
 </li>
 <li>
 Experience with Microsoft licensing concepts, including contracts, quotes and invoices, as well as evaluation and review of complex proposals, agreements, and amendments.
 </li>
 <li>
 Experience providing direct support for Microsoft Volume Licensing sales and support lifecycle.
 
 
 </li>
 </ul>
 Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
</div>

Customer Operations Manager

Infogain

<div>
 
 Dear Candidates
 
 
 
 
 
 We are pleased to share an exciting job opportunity for the position of Project Manager at Infogain. I've included the company overview and job description below for the review. This will be a Hybrid Mode of Working from office.
 
 
 
 
 
 Looking for candidates who have 14+ years of experience and are currently located in the location mentioned below. Candidates need to have expeirence in Azure cloud.
 
 
 
 
 
 
 
 Company Overview:
 
 
 
 
 Infogain is a global leader in digital customer experience engineering, headquartered in Silicon Valley with design-and-build centers around the world. We partner with enterprises across the travel, retail, insurance, and technology verticals to accelerate experience-led digital transformation through innovative technologies, including cloud, microservices, automation, IoT, and AI.
 
 
 
 
 
 
 Experience:
 
 
 
 15+ years overall experience with at least 4&ndash;5 years in Project/Program Management, preferably in Cloud Infrastructure Managed Services. Minimum 4 years of experience managing Azure cloud operations.
 
 
 
 
 
 
 Technical Project Manager &ndash; Azure Cloud Infrastructure
 
 
 
 
 Role Summary:
 
 
 
 We are seeking a highly experienced and self-driven Technical Project Manager with a deep understanding of
 
 Azure Cloud Infrastructure
 
 , and proven capabilities in project management, service delivery, and pre-sales support.
 
 
 This is a hybrid role designed for a senior professional who can lead and coordinate infrastructure transformation and steady-state managed services engagements, while also contributing to presales pursuits and ensuring successful delivery outcomes.
 
 
 
 
 
 
 
 Available Work Locations:
 
 
 
 <ul>
 <li>
 Sector 60, Noida, Uttar Pradesh
 </li>
 <li>
 DLF Cyber City SEZ, Gurugram, Haryana
 </li>
 <li>
 Electronics City Phase 1, Bengaluru, Karnataka
 </li>
 <li>
 Balewadi, Pune, Maharashtra
 </li>
 <li>
 Chandivali, Powai, Mumbai, Maharashtra
 </li>
 </ul>
 
 
 
 
 
 Key Responsibilities:
 
 
 
 1. Project Management (50%)
 
 
 &middot; Lead end-to-end project lifecycle for cloud infrastructure engagements&mdash;planning, execution, tracking, and closure.
 
 
 &middot; Manage multi-disciplinary teams delivering
 
 Azure infrastructure projects (e.g., migration, modernization, landing zone implementation, infra-as-code
 
 ).
 
 
 &middot; Create and maintain project plans, risk registers, budgets, and dashboards; own project reporting cadence with internal and external stakeholders.
 
 
 &middot; Ensure governance through weekly status reviews, RAID log maintenance, and change request handling.
 
 
 &middot; Handle escalations and ensure customer expectations are aligned with delivery milestones.
 
 
 2. Service Delivery Management (30%)
 
 
 &middot; Oversee steady-state managed services delivery across Azure infrastructure (IaaS, PaaS, Networking, Security, Monitoring).
 
 
 &middot; Ensure SLAs, KPIs, and compliance requirements are met for customer environments.
 
 
 &middot; Work closely with operations teams (L2/L3) to resolve chronic issues, improve service health, and drive automation or tooling initiatives.
 
 
 &middot; Participate in QBRs and service reviews, contributing to CSAT improvements and continuous service enhancement.
 
 
 3. Pre-Sales Support (20%)
 
 
 &middot; Contribute to solution design, effort estimation, and proposal writing for managed services and Azure project opportunities.
 
 
 &middot; Participate in customer workshops and RFP/RFI responses, bringing delivery and PMO lens to solutioning.
 
 
 &middot; Collaborate with sales and solution architects to shape delivery-aligned proposals with realistic commitments.
 
 
 
 
 
 
 Required Skills &amp; Qualifications:
 
 
 
 &middot; 15+ years of overall IT experience, with at least 4&ndash;5 years in Project/Program Management.
 
 
 &middot; 5+ years of experience in cloud infrastructure, with 3+ years on
 
 Azure operations
 
 .
 
 
 &middot; Experience managing both project-based and managed services (steady state) engagements.
 
 
 &middot; Solid understanding of
 
 Azure services: IaaS, Networking, PaaS components, Azure Monitor, Security, ARM templates/Bicep
 
 , etc.
 
 
 &middot; Strong command over project management frameworks (PMP/PMI, Agile, or equivalent).
 
 
 &middot; Excellent stakeholder and communication management&mdash;able to work directly with senior customer leadership.
 
 
 &middot; Proven ability to manage budgets, forecasts, and resource allocations.
 
 
 &middot; Exposure to cost and effort modeling in pre-sales scenarios is a plus.
 
 
 
 
 
 
 Preferred Certifications:
 
 
 
 &middot; PMP, PRINCE2, or equivalent Project Management certification.
 
 
 &middot; Azure certifications (e.g., AZ-900, AZ-104, AZ-305) are strongly preferred.
 
 
 &middot; ITIL Foundation or Intermediate level certification is a plus.
 
 
 
 
 
 
 Who You Are:
 
 
 
 &middot; A seasoned delivery leader who thrives in fast-paced, customer-facing roles.
 
 
 &middot; Able to flex between execution, delivery governance, and pre-sales without compromising quality.
 
 
 &middot; Comfortable working with distributed teams and driving accountability across virtual teams.
 
 
 &middot; Strong analytical thinker with a delivery mindset and solution-oriented approach.
 
 
 
 
 
 Kindly email your resume on: Anoushka.Goyal@Infogain.Com with the subject line included.
 
</div>

Project Manager

Livspace

<div>
 
 
 Role Overview
 
 
 
 The Manager &ndash; Accounts &amp; Finance (AR &amp; Collections) will lead and strengthen the company&rsquo;s end-to-end collection framework, drive process governance, and actively contribute to business discussions for new channels and initiatives. This role requires a proactive leader who collaborates closely with Sales, Experience Center (EC), and Operations teams to ensure timely collections, policy adherence, and optimized cash management. The person must act as the controller for collection costs while building a strong control and insights framework across geographies and business verticals.
 
 
 
 
 
 
 Key Responsibilities
 
 
 
 
 
 
 
 1. Strategic &amp; Business Partnership
 
 
 <ul>
 <li>
 Participate in business reviews for new channels, partnerships, and initiatives to design financial and collection frameworks supporting scalability.
 </li>
 <li>
 Collaborate with Business Heads to define collection process flows, risk control measures, and cash realization mechanisms.
 </li>
 <li>
 Provide strategic insights on collection trends, recovery risks, and working capital efficiency to management.
 </li>
 </ul>
 
 
 2. Receivable &amp; Collection Management
 
 
 <ul>
 <li>
 Oversee the complete AR cycle &ndash; invoicing to realization &ndash; including NEFT/RTGS, cheque, CMS, and payment gateway collections.
 </li>
 <li>
 Conduct daily follow-up calls with Experience Center and Sales teams for pending deposits, reconciliation mismatches, and exceptions.
 </li>
 <li>
 Monitor and optimize collection costs related to CMS, cash pickup, and payment processing operations.
 </li>
 <li>
 Maintain strong relationships with CMS partners, banking teams, and PG service providers.
 </li>
 <li>
 Ensure timely CMS alignment and onboarding of new Experience Centers.
 </li>
 </ul>
 
 
 3. Process Governance &amp; Induction
 
 
 <ul>
 <li>
 Design, implement, and refine collection SOPs and escalation matrices for all business channels.
 </li>
 <li>
 Conduct policy update sessions and workshops for EC Managers and Sales teams.
 </li>
 <li>
 Take ownership of one-on-one inductions for newly joined EC Managers and sales staff managing collections.
 </li>
 <li>
 Drive adherence to collection policies and ensure consistent process communication across teams.
 </li>
 </ul>
 
 
 4. Customer Reconciliation &amp; Dispute Resolution
 
 
 <ul>
 <li>
 Lead monthly customer reconciliation with Sales, Billing, and Operations to ensure data accuracy.
 </li>
 <li>
 Resolve short payments, debit/credit note mismatches, and TDS discrepancies.
 </li>
 <li>
 Document all reconciliation activities and maintain audit-ready communication trails.
 </li>
 </ul>
 
 
 5. Control, Reporting &amp; Insights
 
 
 <ul>
 <li>
 Own accounting entries related to collections, adjustments, refunds, and write-offs in the ERP.
 </li>
 <li>
 Generate and present MIS dashboards on collection aging, advances, overdue performance, and risk accounts.
 </li>
 <li>
 Deliver actionable insights on collection shortages &mdash; by location, customer segment, and business category.
 </li>
 <li>
 Ensure statutory and internal audit compliance, including GST and PAN-linked requirements through continuous engagement with Tech and Sales teams.
 </li>
 </ul>
 
 
 6. Team Leadership &amp; Continuous Improvement
 
 
 <ul>
 <li>
 Lead and mentor the collection team; allocate goals and monitor their achievement through daily and monthly reviews.
 </li>
 <li>
 Introduce automation and system-based monitoring for reminders, dashboards, and MIS accuracy.
 </li>
 <li>
 Build capability within the team for better negotiation, communication, and analytics-driven follow-up.
 </li>
 </ul>
 
 
 
 
 
 Skills &amp; Personality
 
 
 <ul>
 <li>
 Strong team player and independent self-starter; thrives in high-pressure and ambiguous situations.
 </li>
 <li>
 Strong "fire in the belly," resilient, and passionate about exceeding targets and driving change.
 </li>
 <li>
 High adaptability to evolving business needs; proactive in solving operational problems.
 </li>
 <li>
 Excellent communication and influencing skills&mdash;effective in cross-functional settings and policy rollout.
 </li>
 <li>
 Leadership presence&mdash;able to build, inspire, and lead teams.
 </li>
 <li>
 Tech-savvy and process-oriented, with hands-on experience in ERPs, Excel, and analytics.
 </li>
 <li>
 
 CA/ICWA degree is required.
 
 </li>
 <li>
 
 The ideal candidate should have a minimum 2-4 years of relevant experience post qualification,
 
 
 with a strong background in Accounts, Excel, and ERP systems. We are also looking for someone with excellent team-building and communication skills.
 
 </li>
 </ul>
</div>

Manager – Accounts & Finance (Revenue & Collections)

Wipro

<div>
 Job description:
 
 
 Job Description
 
 
 Role Purpose
 
 
 
 Managing Consultants are expected to sell and manage the delivery of complex consulting propositions within their area of expertise, driving measurable value for clients. They will also be responsible for leading development of consulting solutions and providing support to practice growth and development.&nbsp; This role is engaged in developing strong client relationships and managing large engagements, accounts (single/multiple) or designing and leading large and complex consulting programs for customers. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations The Managing Consultant must achieve high personal billability.
 
 ͏
 
 
 Do
 
 
 ͏
 
 1.&nbsp;
 
 Consulting Execution
 
 
 <ul>
 <li>
 Achieves utilisation target,. An Ambassador for Wipro tenets and values
 </li>
 <li>
 Account focused and effective as a leader in the business. Program Manager or equivalent and manages teams of consultants/work streams/projects/programs
 </li>
 <li>
 Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a &lsquo;well rounded&rsquo; consultant. Flexible in approach and ability to coordinate resources with expertise in various areas
 </li>
 <li>
 Responsible for budgets and assuring quality of deliverables
 </li>
 <li>
 Seen as a trusted advisor to senior clients and secures great feedback from client executives and sponsors
 </li>
 <li>
 Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills
 </li>
 <li>
 Coaches, mentors and motivates team and client staff, builds trust and confidence through focus on quality and delivery
 </li>
 </ul>
 ͏
 
 
 2. Business development
 
 
 <ul>
 <li>
 Ensures high levels of individual and team utilization in line with the levels expected as part of the goal setting process.
 </li>
 <li>
 Manages a personal sales pipeline to support revenue targets (personal and practice)
 </li>
 <li>
 Manages a revenue target as agreed with manager. Sells laterally and vertically to a number of clients. Regularly identifies leads and converts them into opportunities and proposals
 </li>
 <li>
 Has an effective network of client contacts at executive buying level. Leads sales activities and meetings
 </li>
 <li>
 Leads marketing and prospecting activities to populate the sales funnel
 </li>
 <li>
 Closes new projects and/or project extensions with minimal partner support
 </li>
 <li>
 Proactively seeks opportunities to develop revenue in existing and new areas
 </li>
 <li>
 Drives proposal creation and presales activities for the engagement/new accounts by leveraging Wipro&rsquo;s global footprint and end to end consulting capability
 </li>
 </ul>
 ͏
 
 
 3. Thought Leadership
 
 
 <ul>
 <li>
 Recognised as an industry thought leader and ensures thought leadership is shared with GCG/Wipro is one of the various channels. Leads assignment&nbsp; team thought leadership
 </li>
 <li>
 Ensures case studies and track records are utilized across Wipro in sales efforts. Presents Wipro thought leadership at external industry forums and sales campaigns and demonstrates the monetization of own thought leadership through pipeline building
 </li>
 </ul>
 
 
 
 &nbsp;
 
 
 Experience: &gt;10 YEARS
 
 .
 
 
 &nbsp;
 
 
 Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.
 
</div>

Managing Consultant - Adv. & Mgmt

Freshworks

<div>
 
 Organizations everywhere struggle under the crushing costs and complexities of &ldquo;solutions&rdquo; that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done.
 
 
 
 
 
 There&rsquo;s another option. Freshworks. With a fresh vision for how the world works.
 
 
 
 
 
 At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&amp;P Global, and Sony Music, trust Freshworks&rsquo; customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world.
 
 
 
 
 
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
 
 
 
 
 Job Description
 
 
 
 
 We are looking for an experienced and strategic Senior Manager - Sales who has a knack for building high performing sales teams. They should have a consultative sales approach, a successful track record growing a book of business. This person must demonstrate all the behaviors associated with a high performance sales culture, specifically coaching account executives, managing a pipeline of new business opportunities, leading key pursuits and delivering results against a quota.
 
 
 
 
 
 
 The candidate should be a self-starter with a growth mindset who has a willingness to learn and adapt in any situation. They should be to build and articulate a clear vision for their region, and set the overall strategy and goals for the business. They will identify new opportunities in their markets, develop a plan to capture those opportunities, consistently deliver on revenue targets and have a strong can-do attitude in an agile environment.
 
 
 
 
 
 
 The ideal candidate will have experience building and developing a high performing sales team - managing, recruiting, on-boarding, training, coaching and leading Account Executives to over achieving their quotas. The Senior Manager will be an exceptionally strong analytical thinker who thrives in fast paced dynamic environments with good communication and presentation skills.
 
 
 
 
 
 
 
 
 
 Responsibilites:
 
 
 
 
 
 
 <ul>
 <li>
 You&rsquo;ll become the resident expert on the Freshworks platform and will sell new customers our cloud-based software.
 </li>
 <li>
 Drive a new logo acquisition sales team to meet or exceed revenue targets.
 </li>
 <li>
 Demonstrating / selling value to key stakeholders within the accounts in support of the sales team.
 </li>
 <li>
 Build a plan to maximize revenue and customer satisfaction within your accounts.
 </li>
 <li>
 Create &amp; articulate compelling value conversations with C-Level stakeholders and drive cross functional collaboration with inside stakeholders - Marketing, Business Development, Solution Consulting, Customer Success, Implementations, Sales Operations, Legal, Finance, Billing, Support, deals teams etc.
 </li>
 <li>
 Support the AEs to close large, complex deals involving multiple executive level stakeholders.
 </li>
 <li>
 Collaborate with and lead a larger cross functional team to the closure of large complex deals.
 </li>
 <li>
 Demonstrated experience managing complex sales cycles and negotiating win-win agreements based on value based selling.
 </li>
 <li>
 Exceeding activity, pipeline and revenue goals on a quarterly basis.
 </li>
 <li>
 Build strategies and execute on the plan in the assigned territory with the goal of generating and maintaining 4x pipeline
 </li>
 <li>
 Analyze sales/metrics data from your accounts to help evolve your strategy
 </li>
 <li>
 Assist customers in identifying industry relevant use cases and educate customers to make a strong business impact
 </li>
 <li>
 Develop long-term strategic relationships with key accounts
 </li>
 <li>
 Ensuring satisfaction within your accounts
 
 
 </li>
 </ul>
 
 Qualifications
 
 
 
 <ul>
 <li>
 10-12 years of experience in business development, sales development, or a related field, with at least 5+ years in a managerial or leadership role, preferably within a SaaS or technology-driven organization.
 </li>
 <li>
 Proven track record of success in managing and scaling sales development teams to exceed targets.
 </li>
 <li>
 Strong leadership, mentorship, and coaching skills, with a history of developing high-performing teams.
 </li>
 <li>
 Deep understanding of modern sales methodologies (MEDDPIC, SPIN, Challenger, etc.) and experience applying them to drive results.
 </li>
 <li>
 Exceptional communication and presentation skills (verbal, written, and active listening), with the ability to engage and influence stakeholders at all levels.
 </li>
 <li>
 Ability to manage and prioritize multiple initiatives, keeping teams focused and motivated to achieve aggressive sales targets.
 </li>
 <li>
 Highly self-motivated, results-oriented, and resilient in the face of challenges.
 </li>
 <li>
 Bachelor's degree or equivalent experience.
 
 
 </li>
 </ul>
 
 Additional Information
 
 
 
 
 At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
 
 
 
 
 At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business.
 
 Fresh vision. Real impact. Come build it with us.
 
 
 
 
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Senior Manager - Sales

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